BT (British Telecom) Outage Report in Etchingham, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Etchingham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Etchingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Etchingham, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Cranbrook, Hailsham and Saint Leonards-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Wi-fi | |
| Royal Tunbridge Wells |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Cranbrook |
Internet | |
| Hailsham |
Wi-fi | |
| Royal Tunbridge Wells |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Etchingham, England
Latest outage, problems and issue reports in Etchingham and nearby locations:
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Lee Dobbs
(@leemarlin87) reported
from
Hastings, England
Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Honestly Holly
(@HonestlyHolly23) reported
from
Hastings, England
Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.
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Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish
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Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shae Harmon (they/them)
(@shazzah_harm) reported
Hey @bt_uk you sent us a temp Mini Hub that only works for 10 minutes until it shuts down and we cant see it anymore- even when it is reset. Like we need to work. Why is it so hard to send us an actual working device that's been tested?
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lochsandglens
(@lochs_and_glens) reported
@bt_uk @rebeccasellar Fix my broadband, you shower of utter bastards.
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Matthew Allen
(@mattallen76) reported
@bt_uk It’s now 5 weeks that I’ve been without fibre. That’s 5 weeks of excuses. 5 weeks of broken promises. 5 weeks of not being able to run my business properly. Enough. Is someone going to pull their finger out and get this sorted? #badcustomerservice
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ryan
(@ryan76614721) reported
@bt_uk what is going on with BT internet right now?? Last few days my internet is extremely slow and it keeps coming and going all the time. We are paying for broadband and the service is absolute garbage
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Carmella Hunt
(@CHunt88) reported
@bt_uk Specifically I’m talking about the strength of the signal dropping in and out.
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ShiskaBob89
(@Bob89Shiska) reported
@bt_uk All of this while I have to self-isolate and I'm paying out my arse for international calls through my Portuguese cellphone carrier to reach your support line.
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ShiskaBob89
(@Bob89Shiska) reported
@bt_uk @bt_uk The answer you DMed me is old information and in no way advanced the resolution of this issue. No Manager is due to call me, please look at this properly.
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ShiskaBob89
(@Bob89Shiska) reported
@bt_uk I set up an account for Mobile / Broadband with BT before coming over to the UK on the 18th. It's now the 23rd and I have neither service due to ongoing Faults, and no prospect of having any service this week despite repeated calls to your technical teams. Worst Service.
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Richard Houghton
(@houghtoncharity) reported
@HMRCcustomers Credit where credit is due. Query was handled very efficiently this morning with a minimum of delay. Wish I could say the same for @btbusinesscare and @openreachHelp on broadband issues.
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ShiskaBob89
(@Bob89Shiska) reported
@bt_uk @bt_uk Janet, I'm telling you the complaint you mentioned is already closed: VOL013-596865541772 I just got off the phone with your support team to confirm, no Manager is set to call me. Am I on the twilight zone or something?