BT (British Telecom)

BT (British Telecom) Outage Report in Etchingham, East Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Etchingham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Etchingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Etchingham, East Sussex, England 01/30/2026 18:55

January 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Etchingham, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Cranbrook, Hailsham, Saint Leonards-on-Sea and Hastings.

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City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomCranbrook Internet
United KingdomHailsham Wi-fi
United KingdomRoyal Tunbridge Wells Internet
United KingdomRoyal Tunbridge Wells E-mail
United KingdomSaint Leonards-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Etchingham, England

Latest outage, problems and issue reports in Etchingham and nearby locations:

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • leemarlin87 Lee Dobbs (@leemarlin87) reported from Hastings, England

    Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • HonestlyHolly23 Honestly Holly (@HonestlyHolly23) reported from Hastings, England

    Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • J_Ded Jon Marr (@J_Ded) reported

    @bt_uk @tweedledee23 What about those of us who use Wi-fi Broadband? That only tells me that my phone is working The EE portal asks what my device is, but doesn't give a drop-down to select anything, poor quality of service in this day and age. Thank goodness for @ThreeUK & the hotspot on my phone

  • Mr5_Fox ffffffffy (@Mr5_Fox) reported

    @abileonard17 @bt_uk @tweedledee23 It's an issue with the mobile not the network.

  • TD_Skipton TD Skipton (@TD_Skipton) reported from Skipton, England

    @bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.

  • martinsohndk Martin Sohn (@martinsohndk) reported

    @blnode @bt_uk Some Huawei phones use Facebook servers as a test for internet. Apparently if phone thinks there's no internet, _some_ API calls used by apps won't work. Twitter works but won't load pictures, Firefox doesn't work, Signal works..

  • JenniCoulter Jenni Coulter (@JenniCoulter) reported

    @bt_uk is there a problem with BT broadband? My hub has a blue light as normal. My WiFi says connected but no internet access. Any suggestions? Thanks

  • SallySkipper1 Sally Skipper (@SallySkipper1) reported

    @bt_uk Hello Can you help please my broadband has been really running slow for weeks now. I have had the line checked and it’s all ok. We checked the connections so I was thinking maybe a new hub?

  • abileonard17 Abi Leonard (@abileonard17) reported

    @bt_uk @tweedledee23 Surely it's not an issues with our mobiles? If several people have the same issue then it's your problem, can't imagine we all have the same phones 🙄

  • tweedledee23 Lindsey Jones (@tweedledee23) reported

    @bt_uk Will do now but I'm doubtful it will work as so many people have same problem :(

  • _JonathanStreet Johnny Street (@_JonathanStreet) reported

    @bt_uk, do you have any info on this - you share network data infrastructure, right?

  • crossy_phil Phil Cross (@crossy_phil) reported

    @bt_uk hi, I’ve just installed a new router, it’s blue but all of the devices in the house aren’t working? Any help would be greatly appreciated. I’m currently on hold to your helpline and have been for 20 minutes.