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BT (British Telecom)

BT (British Telecom) Outage Report in Etchingham, East Sussex, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Etchingham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Etchingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Etchingham, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Cranbrook, Hailsham, Heathfield, and Tenterden.

CityProblem TypeReport Time
Royal Tunbridge Wells Internet 1 day ago
Cranbrook E-mail 13 days ago
Royal Tunbridge Wells Internet 16 days ago
Royal Tunbridge Wells Phone 19 days ago
Royal Tunbridge Wells E-mail 24 days ago
Hailsham Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Etchingham, England

Latest outage, problems and issue reports in Etchingham and nearby locations:

  • HonestlyHolly23
    Honestly Holly (@HonestlyHolly23) reported from Hastings, England

    Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!

  • stubro1970
    Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • m_a_r_t_j_n
    young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.

  • kevcorb
    Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • callyauckland
    caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • cookyh
    Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • leemarlin87
    Lee Dobbs (@leemarlin87) reported from Hastings, England

    Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this

  • m_a_r_t_j_n
    young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.

  • m_a_r_t_j_n
    young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • RLocke1984
    Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • MarkHansell1
    Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • dragonsigns
    Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • m_a_r_t_j_n
    young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!

  • andrea_avena
    Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • m_a_r_t_j_n
    young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • toffeetom
    Thomas Davies (@toffeetom) reported

    @bt_uk The absolute worst

  • mrjoshua761
    Paul Easton (@mrjoshua761) reported

    @bt_uk Sometimes recently on my Xbox I have some issues, the weird thing is I’ve played on the same server on the pc game for a long time and never had an issue, these issues seem to have been since my line was put onto didgital phone

  • timroyds
    Tim Royds (@timroyds) reported

    @bt_uk No. Now back down to 2.1 😠

  • RobertClark125
    Robert Clark (@RobertClark125) reported

    @bt_uk It's probably the wind. It had better die down, ironically I'm planning to replace a section of fence 2moro that's 26 years old, and could fall down if I leave it too long

  • AgeofVictoria
    AGEOFVICTORIAPODCAST 💙 (@AgeofVictoria) reported

    @bt_uk Hi. Day 3 with no internet & I’m concerned as I WFH. Internet access is an essential especially in these pandemic times. @MariaMillerUK @Keir_Starmer it needs to be treated as an essential service. Loss of access needs to be a high priority fix.

  • SpAM_CAN
    Cay 🏳️‍🌈🐱🏳️‍⚧️ (@SpAM_CAN) reported

    @bt_uk Is there a way to make a formal complaint to the supplier? It's insane that they are allowed to just shut us off with no notice, costing you money and costing us our connection (in a neighbourhood with *terrible* 4G signal).

  • BrynMez
    Bryn Mez🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BrynMez) reported

    @bt_uk It started working yesterday but the North Wales area had problems with connectivity

  • iTechPro2012
    Gareth Sibthorpe (@iTechPro2012) reported

    @bt_uk Problem solved!

  • NicolaGray78
    Nicola Gray (@NicolaGray78) reported

    @bt_uk Hi I'm struggling to get any Internet at home this morning my hub is just green. Been trying to reset since 6am. Are there any issues in the L30 area of Liverpool? Thanks

  • paulstevens1983
    Paul Stevens (@paulstevens1983) reported

    The @primevideosport stream quality is absolutely shocking, you’d think they were hard up. Never an issue on @btsport or @SkyUK