BT (British Telecom) outages and service status in Etchingham, England

Problems in the last 24 hours in Etchingham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Etchingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Etchingham, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, and Cranbrook.

City	Problem Type	Report Time
Royal Tunbridge Wells	Internet	4 days ago
Royal Tunbridge Wells	E-mail	4 days ago
Royal Tunbridge Wells	E-mail	5 days ago
Royal Tunbridge Wells	Internet	5 days ago
Royal Tunbridge Wells	Wi-fi	6 days ago
Royal Tunbridge Wells	Internet	26 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Etchingham, England

Latest outage, problems and issue reports in Etchingham and nearby locations:

• 
  young martin 🇪🇺 (@m_a_r_t_j_n) reported 3 minutes ago from Hastings, England

  @bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.

• 
  young martin 🇪🇺 (@m_a_r_t_j_n) reported 11 minutes ago from Hastings, England

  @bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!

• 
  young martin 🇪🇺 (@m_a_r_t_j_n) reported 13 minutes ago from Hastings, England

  @bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄

• 
  Andréa Avena (@andrea_avena) reported 14 minutes ago from Tenterden, England

  @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

• 
  Stuart B (@stubro1970) reported 15 minutes ago from Horsmonden, England

  @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

• 
  Seb St John (@SebStJohn1) reported 16 minutes ago from Royal Tunbridge Wells, England

  @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

• 
  Honestly Holly (@HonestlyHolly23) reported 16 minutes ago from Hastings, England

  Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!

• 
  caroline auckland (@callyauckland) reported 21 minutes ago from Royal Tunbridge Wells, England

  . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

• 
  Seb St John (@SebStJohn1) reported 22 minutes ago from Royal Tunbridge Wells, England

  At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

• 
  Helen Deller (@helsdell) reported 23 minutes ago from Royal Tunbridge Wells, England

  @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

• 
  Nick Parnell (@headcornweather) reported 27 minutes ago from Headcorn, England

  @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

• 
  Queen Cooky 🗝 (@cookyh) reported 37 minutes ago from Royal Tunbridge Wells, England

  @bt_uk Please let my last quote tweet, can no interim solution be offered?

• 
  Richard Locke (@RLocke1984) reported 38 minutes ago from Tenterden, England

  What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

• 
  young martin 🇪🇺 (@m_a_r_t_j_n) reported 40 minutes ago from Hastings, England

  @bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.

• 
  Seb St John (@SebStJohn1) reported 43 minutes ago from Royal Tunbridge Wells, England

  We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

• 
  Mark Hansell (@MarkHansell1) reported 48 minutes ago from Hadlow Down, England

  @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

• 
  Susan Rooney (@SueRooVan) reported 48 minutes ago from Royal Tunbridge Wells, England

  @bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP

• 
  Stuart B (@stubro1970) reported 53 minutes ago from Horsmonden, England

  @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

• 
  Helen Deller (@helsdell) reported 54 minutes ago from Royal Tunbridge Wells, England

  @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

• 
  Seb St John (@SebStJohn1) reported 55 minutes ago from Royal Tunbridge Wells, England

  Another day, another non delivery of @bt_uk broadband service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Apex Signs (@apex_signs1) reported 4 minutes ago

  @btbusinesscare Can you dm me the correct number to call? I’ve just sat on chat with Avik for 45mins and it’s been cut off !!!! Your customer care is horrendous!! 🤬😱. Can you get someone to call me ? As you must have my mobile number on record !!!

• 
  Andy Mich (@MrAndyMich) reported 5 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  Victoria Sutton (@vickiadhmsutton) reported 7 minutes ago

  Shame on you @bt_uk. When people lose someone they love, they need support not to be told their next of kin need to sign up to a 2yr contract to reduce the monthly bills. Utterly disgraceful. Cannot wait to cancel your services and NEVER use you again. You should be ashamed.

• 
  Sad Banana (@SadBanana9999) reported 9 minutes ago

  @bt_uk @ah_potts What “cache what cookies”?? All other apps working just fine. I cant log in BT only. I have been trying for ages! You have sent a bill and I cant access it . Really terrible service😡😡

• 
  Adam Darke (@adarkelimited) reported 12 minutes ago

  Another 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.

• 
  AFCdonnilad (@afcdonnilad) reported 13 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.

• 
  Brian McBride (@brian_mcbride1) reported 13 minutes ago

  @bt_uk @simboman Hey @bt_uk Spoke to BT 'Guide' this morning & said I wanted to log complaint about this account info being available. Rec'd email confirming that at 09:46 & at 09:48 another email to say complaint closed. Does this require escalating to Allison Kirkby's office to be resolved?

• 
  Sam R (@maz558) reported 15 minutes ago

  @bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!

• 
  Tommy (@leopardtommy) reported 15 minutes ago

  @bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.

• 
  Simon Bowler (@simonjbowler) reported 17 minutes ago

  @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.