BT (British Telecom) Outage Report in Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Braintree, Witham, Chelmsford, Halstead, Southminster and Ingatestone.
| City | Problem Type | Report Time |
|---|---|---|
 Braintree |
Internet | |
| Witham |
Phone | |
| Chelmsford |
Internet | |
| Chelmsford |
||
| Halstead |
Internet | |
| Southminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Essex, England
Latest outage, problems and issue reports in Essex and nearby locations:
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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James bartlett
(@Darkestfrost) reported
from
Braintree, England
@T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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James bartlett
(@Darkestfrost) reported
from
Braintree, England
@StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Eight Ash Green, England
Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk Still having issues this is day 3 now
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Maldon, England
@bt_uk Still terrible
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑
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Marie Anderson
(@WestVodkadrink) reported
from
Feering, England
@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk Can I cancel my bt tv package
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Holly
(@LondonHolly1865) reported
@angusramsay @bt_uk Thanks for this Angus - that’s relieving that it might just be a temporary fault in our area and not a problem with my hub. Hopefully it’s fixed before I have to log on for work tomorrow morning 🤞🏻
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Chris Palmer
(@ChrisPalmer001) reported
@bt_uk @Maria_Wildlife The new update simply doesn't work - awful. And I haven't the time to call your helpdesk and be on hold for 30 minutes
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Mike Papa Kilo
(@MikePapaKilo) reported
@bt_uk your customer services are appalling. Been on hold an hour now. Chat doesn’t work. Website lags out constantly. What a shambles
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charles c (hairagon)
(@hairagon) reported
@virginmedia Text chat is useless. I have been given 2 numbers previously. The1st one I used resulted in a request for more detail which I provided. Nothing further heard from @virginmedia . I complained, got a second number where all i got was being asked if I wanted to cancel sky/ BTSport
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Matty Graham
(@MG__019) reported
@bt_uk Hi, I've had an engineer out (Again) and been told that it will require another engineer to come back out to fix a line in. This is starting to get really frustrating as it's been nearly 2 months since I placed the original order. Please can someone get back to me?
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THFC Forever
(@dchempstead) reported
@_Coaching1 @btsport A tad harsh on Dier to be fair. Terrible goalkeeping too.
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Welshcollie
(@welshcollie7) reported
@bt_uk My problem is not with when engineer is due. My problem is that bt website would not let me upgrade sport & tv package until wifi upgrade is done. If I had known this beforehand I would have upgraded the tv and sports first, as I now can't benefit from Black Friday deal on it.
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Chris Palmer
(@ChrisPalmer001) reported
@bt_uk No thanks, just get them to sort it please. It's obviously an update issue, I haven't got the time to sit on the phone all day explaining the problem
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Welshcollie
(@welshcollie7) reported
@bt_uk I had no idea at the time that this was going to be a problem. I was ordering from a website, 2hich did not inform me it was going to be a problem.
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John Suleiman Thomas
(@jt0000000001) reported
@bt_uk No, thanks, I had to cancel my order to re-order which was a pain. But sorted