BT (British Telecom)

BT (British Telecom) Outage Report in Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Essex, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Essex, England 02/05/2025 01:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Southminster, Halstead, Chelmsford, Great Dunmow, Maldon, Latchingdon and Snoreham, Witham, Braintree and Kelvedon.

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City Problem Type Report Time
United KingdomSouthminster Phone
United KingdomSouthminster Phone
United KingdomHalstead Internet
United KingdomChelmsford E-mail
United KingdomChelmsford Internet
United KingdomGreat Dunmow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • LilyMaeSmith_ Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • Enge21 Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • Mork4mindy Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • SuePownall Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ricki56689015 Ricki (@Ricki56689015) reported

    Daniel James has to come off. Mason greenwood has to come on. Fred has to come off. Amad diallo has to come on Switch to a diamond Awful 1st half. Massive 2nd half needed Why can't we defend set pieces @ManUtd @btsport Awful

  • eyesonjason Jason (@eyesonjason) reported

    @bt_uk are there any known issues with BT TV? Our box guide/services are running very slowly, some apps won't load (and a "TV error" comes up when trying to update apps - but no error code). Everything up to date (according to box). Any help/suggestions appreciated.

  • PHILL_DUNN PHILL DUNN (@PHILL_DUNN) reported

    United though winning have been poor tonight United heading for relegation zone #MANNEW #btsport #NUFC

  • Micleadd7 Adam Michalczyk (@Micleadd7) reported

    I’m learning so much about Newcastle from @jjenas8 in this game. Such one sided, biased commentary it’s awful. @btsport #MUFC #MUNNEW

  • ChrisWoodsSays Chris Woods (@ChrisWoodsSays) reported

    @ProfEdSweeney @bt_uk We had 9 BT visits to fix our dropping broadband. Most were due to notes from previous visits being routinely ignored e.g. eqmt needed. In the end, I complained to CEO Gavin Patterson. He wrote back saying Openreach was at arms length so couldn’t help, but next day, it was fixed

  • AndyGurney1 Andy Gurney (@AndyGurney1) reported

    Why are #btsport bigging up the the manager with the worst win percentage in EPL league history. NUFC

  • joste64 Jo Taylor (@joste64) reported

    @bt_uk We are Plusnet customers - the problem is due to the BT exchange and Sky, Talk Talk, BT, Plusnet customers are all reporting the same issues so how come BT aren’t owning up to a major issue in our area. This has been like this for a week.

  • joste64 Jo Taylor (@joste64) reported

    @bt_uk We have all done that several times abs engineer is coming again on Tuesday but we keep being told we are the only people with an issue!

  • GazethM Gareth McNamara 🇬🇧 (@GazethM) reported

    *******, bring back Steve macmanaman @btsport, jenas hasn't a clue what he's talking about.

  • joste64 Jo Taylor (@joste64) reported

    @bt_uk @HanAbsolom Another resident of Charvil here. There is over 100 lines affected by the issues and we keep being told everything is fixed!