BT (British Telecom) Outage Report in Draycott in the Moors, Staffordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Draycott in the Moors, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Draycott in the Moors and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Draycott in the Moors, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent and Uttoxeter.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Uttoxeter |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
Internet | |
| Stafford |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Draycott in the Moors, England
Latest outage, problems and issue reports in Draycott in the Moors and nearby locations:
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Sam Fullwood Botham
(@Sam_F_Botham) reported
from
Stafford, England
@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jt
(@judes_t) reported
@bt_uk I need the industry to pause and see this is not easy OR SAFE for every home right now! There are issues. There is a lack of knowledge in those dealing with customers (apart from David who helped me from BT... he actually listened).
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Max
(@MaxJamesMackay) reported
@bt_uk Yes, we entered our postcode and was told it was available when we bought it. When it come to installation we were told we were too far away from the green box to have it, and had no option to put us on another service and would have to reorder.
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Leigh
(@Leigh987654) reported
@bt_uk You've left me without internet for 2 1/2 days because of two errors made by you & your engineer. I can't work until it's fixed and your policy is apparently not to compensate loss of earnings. I literally cannot afford to pay my mortgage and bills this month.
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Leigh
(@Leigh987654) reported
Renewed my internet with @bt_uk but they made two errors while installing it & apparently can't send another engineer until tomorrow.I can't work until it's fixed & their policy is not to compensate lost earnings.I'll literally have to choose between paying bills or mortgage 😭
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Kirsty
(@kayess1) reported
Just had to reboot our @bt_uk WiFi and TV box as it kept dropping out. Hope this has solved the problem
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leanne
(@We1shchick) reported
@bt_uk Rang earlier and they said major outage but just checked status and says MSO rejected what does that mean??
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Aaron Neil
(@AaronNe50338131) reported
@bt_uk @bt_uk are you sure its not Scrooge? I would assume that with the way that my fibre connection issue is being dealt with.
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Max
(@MaxJamesMackay) reported
@bt_uk Yes we spoke to your sales help line. It’s out of there hands as there is no way they can get us a new box so soon but we shouldn’t be in this situation. We wouldn’t have switch led providers if we knew we knew we couldn’t have it - and now we’re stuck.
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jt
(@judes_t) reported
@bt_uk Did anyone check my Mum, who you can see is a heavy landline user, had a mobile before the switch? No... what was she meant to do in an emergency if she didn't have one? Would you have offered her one for free for emergencies? You need to check with people first.
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Louise Edwards
(@loued52) reported
Hey @btbusinesscare how do I submit a complaint please? We’re getting bills sent to us for the previous owners & we don’t use your services. The call centre was horrific to deal with - they wouldn’t deviate from their script & couldn’t help me at all!!