BT (British Telecom) Outage Report in Draycott in the Moors, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Draycott in the Moors, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Draycott in the Moors and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Draycott in the Moors, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Leek and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Draycott in the Moors, England
Latest outage, problems and issue reports in Draycott in the Moors and nearby locations:
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Sam Fullwood Botham
(@Sam_F_Botham) reported
from
Stafford, England
@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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BEENIE
(@NFFCBEENZ) reported
@bt_uk NEVER DELT WITH SUCH A POOR COMPANY ROLL ON CONTRACT END DATE NEVER AGAIN!!!!!!
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Silver Surfer Traveller
(@uksilversurfer1) reported
@bt_uk So basically I am abroad with a mobile phone that doesn't work and I have to buy another Spanish SIM to call BT in the UK to fix my phone. Top service NOT! #poorcustomerservice
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MasonsMutt
(@MasonsMutt) reported
@xxsnzz @bt_uk What issues have you had? Maybe you could ask for a deadlock after going down the ADR (alternative dispute resolution) I have contacts in the industry so may have some ideas on how to get it sorted.
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Steven Malin
(@Malin_Rig) reported
@bt_uk Sorry.... my contract includes broadband and TV (broadband not working) but I don't have a landline, therefore I don't have a number to input into the link sent above to check status... Is there an alternative way to check status without landline number? Thanks
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Ricks
(@Ricks32132) reported
Shocking service. You pay your bill whats on a installment plan. They take your money and then cut your services off... Shocking @bt_uk I've had enough
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Nathan McGee
(@nathmcgee) reported
@bt_uk @WeAreOpenreach @OpenreachHelp what does a customer have to do to be provided the internet connection they’re paying for? It’s been 32 days with no meaningful work being done.
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The Real Gambolputty of Ulm 🎮🤘👨🦼🎨
(@Gambol_Putty) reported
@bt_uk is 01924922932 one of your call centre numbers? I've just had a phone call from someone claiming to be BT Open Reach when I'm not even a customer of yours.
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Stevie
(@xxsnzz) reported
@bt_uk I’m now told my order isn’t online and I need to phone however I don’t have time to sit on hold for this. I want to leave my contract because my service isn’t being provided but I can’t unless I pay several hundred £?
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Lady Robin Budd
(@ladyrobinbudd) reported
@bt_uk Dear Matt/BT, we've had constant internet down daily for weeks, sometimes several Xs a day. Usually self resolves, but today almost an hour, still orange/pink flash. May I attempt same text/landline test if unresolved in next hour? Regards, R Elizabeth aka ladybudd.
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Andy Scott
(@geordieboy_23) reported
@bt_uk I’m having major problems with my speeds and the router keeps losing its blue connection