BT (British Telecom) Outage Report in Draycott in the Moors, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Draycott in the Moors, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Draycott in the Moors and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Draycott in the Moors, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Leek and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Leek |
Internet | |
| Stoke-on-Trent |
Phone | |
| Leek |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Uttoxeter |
||
| Stone |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Draycott in the Moors, England
Latest outage, problems and issue reports in Draycott in the Moors and nearby locations:
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Sam Fullwood Botham
(@Sam_F_Botham) reported
from
Stafford, England
@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +
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Lee Pattinson
(@lpatz80) reported
from
Biddulph, England
Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk I need to raise a complaint
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Liam is
(@D1splayed) reported
@bt_uk So my actual incoming Internet, is limited due to Facebook etc being down? Is that what you are saying? The fact that all devices in my house are seeing my Internet connection as not working is linked to that?
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pickles
(@pickles61068) reported
@GawpStaffs @bt_uk They need to let us know what they are doing to fix it
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Adam Hebden
(@Dizzwell) reported
@virginmedia @tweedledee23 Sorry that's my fault, I was asking you if you're services were working. We all having problems with @bt_uk WiFi and mobile phones.
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Han Ward
(@SpanWard) reported
@bt_uk @jillcruik68 @bt_uk why aren't you listening to your customers? This is NOT to do with the Facebook outage. We cannot connect our mobile devices to broadband as it says no Internet access, however TV's are working fine. Also affecting networks that use your lines such as Vodafone. Listen!!
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Andrew Bates
(@Andrewbates1963) reported
@bt_uk @jenjen235 Stop using the same reply, it cannot all be about social media when multiple sites are offline across the country. Ours is up and down like a yo yo!
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pickles
(@pickles61068) reported
@bt_uk I'm going round in circles here. You keep telling me text FIX. I've done that & SUPPORT & ADVISOR. Then I get told to text FIX again. I still have no access despite hub working. What is happening??
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Abb🌻
(@AbbieLeanne_G) reported
Anyone else having trouble with @bt_uk Wi-fi? Connected to the Wi-fi and can use google and netflix but Facebook, WhatsApp and Instagram won’t load, same on every device in the house #bt
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Louise
(@LoubieBoo80) reported
@PeteHarrison90 @bt_uk Same issue here! Got to be something to do with everything being down at the moment...??
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Steph
(@FaZed99) reported
@D1splayed @bt_uk Hey Liam. I'm with bt and had same issue up until 2min ago. The exclamation mark next to. WiFi with limited, super slow access. It seems be working now
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Andrew Bates
(@Andrewbates1963) reported
@bt_uk @SteveHill11 Does that include laptops, as mine will not connect to the Internet either. Be honest, your network is down and you are too scared to say as you know where that will lead! Engineers will be all over serves like a rash now, trying to do damage control.