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BT (British Telecom)

BT (British Telecom) Outage Report in Constantine, Cornwall, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Constantine, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Constantine, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Constantine, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth, and Truro.

CityProblem TypeReport Time
Camborne Internet 19 days ago
Helston E-mail 1 month ago
Redruth Internet 1 month ago
Truro Internet 2 months ago
Camborne E-mail 2 months ago
Camborne Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Constantine, England

Latest outage, problems and issue reports in Constantine and nearby locations:

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • jakekimpton
    Jake Kimpton (@jakekimpton) reported from Penryn, England

    @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • falmouthmarc
    Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • kneebone1961
    David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Exculturobur124
    Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • paulbeevers71
    Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • steve_msn
    steve (@steve_msn) reported

    @bt_uk DO NOT GO FOR HALO IF POOR / NO EE SERVICE! Over sell you something that’s a complete waste of time! Disgusting customer service - 5 hours on phone calls & more messages. Took 6 days to plug us back into cabinet that some engineer removed!!

  • _jammeyd
    Jammey D (@_jammeyd) reported

    @bt_uk had broadband outages at least 6 times in the last 4wks (including right now), been running at 1/2 speed I'm paying for since the first outage. Why am I paying for a service when I’m clearly not getting it….

  • floydster6
    Wayne sharpe (@floydster6) reported

    @bt_uk What an absolute joke of a statement. Guess you’ve never been to Staynor Hall in Selby. New estate with broadband worse than dial up 🤬🤬🤬

  • Wehavetogobkjak
    Wehavetogobackjack (@Wehavetogobkjak) reported

    @bt_uk If you don't tell me specifically the amount of compensation coming off of my next bill then there is a high chance it will be the last bill I have with you. I don't want a link. I want a personal customer experience from you, who I have paid for 2 years my money to.

  • GraceBarton2065
    Grace Barton (@GraceBarton2065) reported

    @bt_uk Are there any issues in the Lancashire area? My internet's kept going off all afternoon but down detector doesn't show any issues. :(

  • Andy__Rae
    Andy Rae (@Andy__Rae) reported

    @bt_uk In the passed four days I've spent a total (so far) of nearly 4 hours on hold trying to talk to a customer services rep about my father in laws BT broadband that hasn't been working for months. Still on hold now 45mins and counting. Absolute useless service. Useless.

  • jjhbuild
    JJH Building Solutions (@jjhbuild) reported

    @bt_uk No, there's no open WiFi networks where we live. Can't make any calls, can't send messages, no mobile Data signal, totally cut off from everything, if there was an emergency in our home this would be extremely dangerous..

  • jjhbuild
    JJH Building Solutions (@jjhbuild) reported

    @bt_uk Day 2 of no phone & no broadband, day 2 of not being able to work from home & kids not being able to do home work & College coursework.!! Mini Hub also not working as we live in a deadspot with no mobile network coverage. This service is just shocking!!!

  • HamzahAkram786
    Ely for Eli (@HamzahAkram786) reported

    @bt_uk I would like to talk about the Alexa Phone. We've purchased One of the phones doesn't work Tried to call up got nowhere Text messages to discuss costs Not happy

  • Gwawr_and_Siwan
    Lady Gwawr Williams (@Gwawr_and_Siwan) reported

    @bt_uk Please can someone sort this out for my elderly mum! Ongoing since June. Changed from copper to fibre broadband but has been told she can't keep her old number (had it for 65 years). She lives in a very rural area and mobile signal is awful - landline is essential!