BT (British Telecom) outages and service status in Coleraine, Northern Ireland
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Coleraine, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Coleraine, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coleraine, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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BT (British Telecom) Issues Reports Near Coleraine, Northern Ireland
Latest outage, problems and issue reports in Coleraine and nearby locations:
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Barbara Dempsey (@kiltie9) reported from Portstewart, Northern Ireland@btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?
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Paddy (@Paddy_Cal) reported from Ballymoney, Northern Ireland@adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.
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David Brownlow (@dbrownlow62) reported from Limavady, Northern Ireland@bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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AutumnaL (@HightoDeep) reported@eventhestarsuk @bt_uk I thought new customer only deals had been stopped! ******* rob dogs *forgive the swear
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Large Vodka (@mizmuggle) reported@bt_uk have had no broadband since 25/8. fault tracker says it’s fixed but running a check on it says network fault and the expected resolve date keeps getting pushed back. Can’t get anything other than a bot on phone or text. I work from home and this is not good enough
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The Emperor Son (@TheEmperorSon) reportedHay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.
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Carol Lord (@CarolLo58903853) reported@bt_uk is there a broadband issue in some areas this pm? The call delay suggests yes. I can't stand at the top of the garden for 90mins to wait for a call back from you and 'WiFi calling' indoors obviously isn't working. Very frustrating 😕
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Ingleton Ian (@Ingleton_ian) reported@bt_uk Living in her own, remote location and currently no access to emergency services of she needs them.
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Ian Robson (@GFX2001) reported@bt_uk BT Message Chat is less than useless. Just spent 30 Minutes trying to get the "Free Speed Upgrade" promised when I upgraded to Full Fibre but not received. But the Chat Bot ignores everything you type in and just asks unrelated questions before saying it can't help.
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Simon Caffrey (@caffrey_simon) reported@WeAreOpenreach @bt_uk are useless, saying no network fault so sending me a new hub even though I explained multiple properties and service providers affected 1/
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Changeling64 (@64outsider) reported@bt_uk upgraded my elderly relatives (in their 90s)telephone line & now their telephone isn't ringing properly. How exactly is that 'improving' their service? Ironically their phones are BT ones. Spent a few hours talking to customer services (not a free number 2 contact) #POOR
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Robin Shaw (@RSh234) reported@phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!
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Gari MacColl (@JGMacColl) reported@bt_uk I just feel paying £50 a month more than a new customer, shows a serious lack of customer service, loyalty goes both ways.