BT (British Telecom)

BT (British Telecom) Outage Report in Coleraine, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Coleraine, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coleraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Coleraine, Northern Ireland 02/01/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Coleraine, Northern Ireland

Latest outage, problems and issue reports in Coleraine and nearby locations:

  • kiltie9 Barbara Dempsey (@kiltie9) reported from Portstewart, Northern Ireland

    @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

  • dbrownlow62 David Brownlow (@dbrownlow62) reported from Limavady, Northern Ireland

    @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

  • Paddy_Cal Paddy (@Paddy_Cal) reported from Ballymoney, Northern Ireland

    @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JoanneH53113537 Joanne Hall (@JoanneH53113537) reported

    @bt_uk upgraded to fibre last Monday. All ok apart from no incoming calls. Was told that would resolve today. Around lunchtime today all openreach lights went out and I’ve lost broadband and phone. Order implies engineer never came. Pls resolve urgently. Complaint raised.

  • tlaodai lockheed (@tlaodai) reported

    @bt_uk But there has been no communication explaining why this is happening, and particularly why the fix date has been pushed out 3x times? No body reached out to me to explain. And also why you can do nothing? Are there mobile device you can provide to get your customers back online?

  • TheRavenCorb Raven (@TheRavenCorb) reported

    @bt_uk Is this issue still on going?

  • reastty Robert (@reastty) reported

    @bt_uk hello, hoping you can help me. Live with parents who have bt broadband, how much would it cost to add BT sport and is it added to their bill or is there a way I can pay it?

  • TheRavenCorb Raven (@TheRavenCorb) reported

    @bt_uk It says no known issues but ive already called and was told there's work being done in the area.

  • TheRavenCorb Raven (@TheRavenCorb) reported

    @bt_uk was told earlier that unexpected work had started in my area but checking your official page still says "no issues in my area". The Internet has been down now for hours with no changes. Do you know when this issue will be resolved?

  • lewis_i Ian Lewis 💙 (@lewis_i) reported

    @bt_uk Funny how it’s happened the last two renewals and it’s happening again now… my service that normally gives 50+mb now is giving 2mb ‘but there’s nothing wrong’. It was working fine before my contract was up for renewal

  • PanelFX Richard Hagan Crystal Doors (@PanelFX) reported

    @GeorgeMonbiot @bt_uk Technology today can offer real-time updates. DPD example for delivery. Call waiting can offer you are 37 in que, 25 mins waiting. Realty, profits before people. Ironic, Everything you report why climate emergency is failing. No transparency, accountability or responsibility

  • scottww29 Scott Wilson (@scottww29) reported

    @bt_uk Hi, had an email saying my complaint has been closed. This is not the case. This complaint needs to remain open until resolved and have a working service ref: VOL013-737697094583.

  • tlaodai lockheed (@tlaodai) reported

    @bt_uk Furthermore, you said BT can do nothing but refer to Openreach. What is the relations between Openreach and BT? Do BT have any governance process for Openreach contract? Is the repair process still within the designed service level agreement?