BT (British Telecom)

BT (British Telecom) Outage Report in Coleraine, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Coleraine, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coleraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Coleraine, Northern Ireland 01/19/2026 13:00

January 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Coleraine, Northern Ireland

Latest outage, problems and issue reports in Coleraine and nearby locations:

  • Paddy_Cal Paddy (@Paddy_Cal) reported from Ballymoney, Northern Ireland

    @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

  • kiltie9 Barbara Dempsey (@kiltie9) reported from Portstewart, Northern Ireland

    @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KevLord86 Kevin Lord (@KevLord86) reported

    4 days after activation day and 4 phone calls @bt_uk finally get round to telling me they can’t get internet connected for another 8 days...3 weeks AFTER knowing there is a problem. Not once have they proactive communicated this and at all times needed me to chase. Between them

  • GenevieveMalc Genevieve Malcolm (@GenevieveMalc) reported

    @bt_uk You have canceled my broadband order 3x, and now sent my hub to the wrong address...a holiday house where I don't want wifi. What IS your problem??

  • HunningsRyan Ryan Hunnings (@HunningsRyan) reported

    @bt_uk terrible customer service! I've been on hold chasing an order you said would be going live today for over an hour!!

  • bokenla B Okenla (@bokenla) reported

    @bt_uk gesture of £30 does not cover our household needs and there is no pay as you go service without further investment. Too late to keep my service going with sky without entering into a new contract unfortunately. BT didn’t communicate appropriately with SKy regarding switch.

  • Gotmykindle Alex (@Gotmykindle) reported

    @bt_uk can't access emails in Argyll either. Is the network down???

  • KohyIa Liv (@KohyIa) reported

    I really woke up at 8am to wait in all day for my internet providers engineer to fix my garbage wifi for them to put on their notes that they came and fixed the issue but no one came ??? LMFAOOO I HATE U @bt_uk

  • gferrisofficial gavin ferris (@gferrisofficial) reported

    Hi @bt_uk thanks for informing me of your new covid restrictions hours before my installation that meant I had to cancel the order. Unfortunately I just didn't find having the engineer install the modem on the living room floor would agree with my two asd kids. Ta.

  • JimGamble_INEQE Jim Gamble (@JimGamble_INEQE) reported

    @OpenreachHelp To be honest @bt_uk been shocking but your guys also cancelled last minute & never came back.

  • HenryBeer5 Henry Beer (@HenryBeer5) reported

    @bt_uk Are your phone lines not open, every time I call about my internet you send me a text and the phone ends. In the contract J signed up to speak to a British person not a SMS service!

  • STSue63 Suze (@STSue63) reported

    @Mystifiedmum @bt_uk BT have a guaranteed service standard...if they don't make a set appointment slot they should pay you £25, just make sure they do. They pay for each missed slot.