BT (British Telecom)

BT (British Telecom) Outage Report in Coleraine, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Coleraine, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coleraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Coleraine, Northern Ireland 01/23/2026 13:35

January 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Coleraine, Northern Ireland

Latest outage, problems and issue reports in Coleraine and nearby locations:

  • dbrownlow62 David Brownlow (@dbrownlow62) reported from Limavady, Northern Ireland

    @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

  • kiltie9 Barbara Dempsey (@kiltie9) reported from Portstewart, Northern Ireland

    @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

  • Paddy_Cal Paddy (@Paddy_Cal) reported from Ballymoney, Northern Ireland

    @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AFC5994 The Arsenal (@AFC5994) reported

    @bt_uk useless **** company

  • suberry Su Berry (@suberry) reported

    @bt_uk cannot believe your service today. Phoned your dept to inform them I have no equipment to return after having new digital service installed 4 days ago to be told contract ceased. I was bereaved 6 weeks ago so this is took over the account. Beside my self with grief really

  • ShaneJG SG (@ShaneJG) reported

    @bt_uk Absolutely terrible experience with BT today. Called to renew my mobile package. Got put on hold for ages, Then told to move to EE, Then got cut off and i have no idea what is going on now. Received PAC codes but nothing else.

  • DionPetrie 🌟💛Dion💛🌟 (@DionPetrie) reported

    @bt_uk Hi our hub has been flashing pink for the last hour how can we fix this? We have tried restarting, resetting, pulling plug out and checking cables

  • tenbus_uk Spike (@tenbus_uk) reported

    @bt_uk Andddd back. Has been up and down like a uppy downy thing all morning :(

  • KJ85 Kerry Clements (@KJ85) reported

    @bt_uk we're here to help, that's a joke. 10 days of your empty promises and apologies, and still no internet, I've waited in for 20hrs+ this week for an openreach engineer to show up. But they never do.

  • tootsiedixie Mob 💚🤍💜 (@tootsiedixie) reported

    @btbusinesscare Transferred to 3 different BT employees….and 1 hour 15 minutes later…put on hold then cut off. Some customer service.

  • TootSweetsShrew Julia Viani (@TootSweetsShrew) reported

    Hi @bt_uk can I have an email address to contact your customer service regarding our lanine and your shoddy service?!

  • MsHayleyBayley Hayley McCaffer (@MsHayleyBayley) reported

    @bt_uk I'm already back in the UK - the point was you charging £10 for 1MB of data is a complete disgrace, particularly highlighted by you charging £6 for 500MB add ons. I'll be cancelling my contract as soon as I'm able to. Never had charges like this with other providers @MartinSLewis

  • markmalone91 Mark Malone (@markmalone91) reported

    @bt_uk Still not working, don't worry, we are coming to renew with you guys and it won't be with you.