BT (British Telecom)

BT (British Telecom) Outage Report in Coleraine, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Coleraine, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coleraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Coleraine, Northern Ireland 02/18/2026 07:45

February 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Coleraine, Northern Ireland

Latest outage, problems and issue reports in Coleraine and nearby locations:

  • Paddy_Cal Paddy (@Paddy_Cal) reported from Ballymoney, Northern Ireland

    @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

  • kiltie9 Barbara Dempsey (@kiltie9) reported from Portstewart, Northern Ireland

    @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ruritchie Ruth Ritchie (@ruritchie) reported

    @bt_uk update please on repair to broken lines DG111AJ dead since Friday. Can’t load websites on mobile with 1/2bar intermittent 3G. Cables hanging from poles.

  • ChillManor Mhairi at Chillingham Manor (@ChillManor) reported

    @bt_uk we need your help. I can’t get through to a person. We are being told that we have a phone line but we don’t. It is lying on the ground and wrapped around trees….

  • niravh1 Nirav Hathi (@niravh1) reported

    @bt_uk Are you also saying that you will not even bother fixing the problem?

  • NWhitworth1971 Dr Nicole Whitworth /niˈkɒl/ (@NWhitworth1971) reported

    @bt_uk Broadband has been off in BD 22 since the 27th of November. You are promising to fix it shortly. When will it actually be done? I need Internet for work. Will there be a refund for the period after service outage?

  • mooramana Karen (@mooramana) reported

    @bt_uk Due to direction from my employer a Local Authority I have no choice but to work from home. The customer should not have to pay to supplement BT’s poor response time & service . As a customer I don’t get the choice to delay my direct debit payment to you by 4 days !

  • niravh1 Nirav Hathi (@niravh1) reported

    @bt_uk There is a problem. It does not work since Mac OS released Monterey. And I have a MacBook - not exactly an exotic computer. If @bt_uk do not want to stand behind its products then say so in bold letters rather than buck passing

  • NWhitworth1971 Dr Nicole Whitworth /niˈkɒl/ (@NWhitworth1971) reported

    @bt_uk BT broadband in BD22 has been off since 27 December. Can’t get any proper updates other than that you expect to fix it shortly. It’s interrupting my work commitments. Can you help? Is there a refund for the time of the service outage?

  • adrianpickering Adrian Pickering (@adrianpickering) reported

    @SketchLisa @bt_uk My problem was solved with a loose connection corrected in the pole to the house and a new master socket.

  • Aqib_MK Aqib Khan (@Aqib_MK) reported

    @bt_uk It’s now- day 1 of my switch to BT, my old provider seems to have switched off, BT has not connected and my equipment is still en route. I’m never had a company fail so miserably on day 1. As my wife and I cannot log in to work, will BT be paying our day rates?

  • bookins01 TakingStock (@bookins01) reported

    @bt_uk We are still getting terrible service from our Broadband. We were on the phone for almost 2 hours trying to get a solution, we were told we would receive a call. That was over 2 weeks ago. We are paying £70 pcm for a service that doesn’t work.