BT (British Telecom)

BT (British Telecom) Outage Report in Coleraine, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Coleraine, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coleraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Coleraine, Northern Ireland 02/03/2026 16:35

February 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Coleraine, Northern Ireland

Latest outage, problems and issue reports in Coleraine and nearby locations:

  • Paddy_Cal Paddy (@Paddy_Cal) reported from Ballymoney, Northern Ireland

    @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

  • kiltie9 Barbara Dempsey (@kiltie9) reported from Portstewart, Northern Ireland

    @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

  • dbrownlow62 David Brownlow (@dbrownlow62) reported from Limavady, Northern Ireland

    @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jon00316706 Jon (@Jon00316706) reported

    @btbusinesscare shocking service from BT today. Engineer failed to turn up in the time slot to connect my new business line and now been told I have to wait until 9th September for a new appointment. That’s no way to run a business

  • kateswallow Kate Gordon (@kateswallow) reported

    @bt_uk hi BT our WiFi is so slow we have to use our 4G on our phones. Tried multiple times to get a resolution from your phone lines. Was promised a new router months ago by an engineer, not received. Can you fix this?

  • rosieoutlook Rosie Tapping (@rosieoutlook) reported

    @bt_uk Hi there. Can you help, our TV is due to go live today and today is our delivery date for our box but it also says it hasn't been despatched yet?

  • sayescourt Sue Prebble (@sayescourt) reported

    @bt_uk is the btinternet outgoing server down? I cannot send emails or texts. I am receiving emails ok

  • corrineheaney Corrine Heaney (@corrineheaney) reported

    @bt_uk With working from home this is a big problem. We already had disurption for 2 weeks in June resulting in a new box and wall socket. This feels like really poor service and it is costing us money

  • ValliSaima Saima Valli (@ValliSaima) reported

    @bt_uk Can you please speak with Lisa at Horizon Management. I can DM you the direct contact details. She will share details of the issues with the lift. Disabled people are not able to access the ground floor as a result which BT does not seem to be concerned about!

  • PhiltheRenegade Phil Robinson: Eligible Bachelor (of Science) (@PhiltheRenegade) reported

    @bt_uk We have an issue and I hope you can help. Internet has been down since about 6:30pm, and hub is stuck on flashing pink. Have tried everything we can think of with no change. Need it back up asap.

  • MagicByCarl Carl Royle (@MagicByCarl) reported

    @bt_uk No a domestic account. I have spoken to someone but promised updates never happened. Looks like another day down. Let's hope it is sorted tomorrow but nobody let's you know. Got dold I would be text with update twice

  • DMastodon dredged up mastodon 🌸 (@DMastodon) reported

    @btsport shocking customer service.

  • Wattiboi Ian Watson (@Wattiboi) reported

    @bt_uk internet speed has been at 1.5mb for 3 days with no improvement and hub restarted. Can anyone help???