BT (British Telecom)

BT (British Telecom) Outage Report in Coleraine, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Coleraine come from postal codes BT52.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Coleraine, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coleraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Coleraine, Northern Ireland 11/28/2025 03:55

November 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Coleraine, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Coleraine.

Loading map, please wait...
City Problem Type Report Time
United KingdomColeraine E-mail
United KingdomColeraine Internet
United KingdomLimavady E-mail
United KingdomLimavady E-mail
United KingdomColeraine E-mail
United KingdomColeraine Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Coleraine, Northern Ireland

Latest outage, problems and issue reports in Coleraine and nearby locations:

  • kiltie9 Barbara Dempsey (@kiltie9) reported from Portstewart, Northern Ireland

    @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

  • Paddy_Cal Paddy (@Paddy_Cal) reported from Ballymoney, Northern Ireland

    @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alickie66 alickie (@alickie66) reported

    @Beviathan @virginmedia @bt_uk Best advice is avoid BT like the plague. Zero customer service. Promise the world and provide nothing. A long period of stress and frustration awaits you if you join BT

  • bph73 Ben (@bph73) reported

    @bt_uk what's the email address of your complaint department? Can't find it on the "contact us" section of your website

  • ecojaney Jane Barker🍃💚🍃🌻🌻🌻 (@ecojaney) reported

    @bt_uk your customer service is appalling. Full Fibre upgrade processes wrong - cut off my broadband in error 31/3 and nobody knows how to reconnect me. Told I have to wait for engineer to come 19/4 - nearly 3 weeks 😡 Order supposed to be expedited but stuck in system for days!

  • PickardFran Fran pickard (@PickardFran) reported

    @alickie66 @bt_uk I know the feeling have spent 30+ hours on the phone to BT and no further forward, no way to treat people in their 80s with health issues

  • elldivino El Presidente (@elldivino) reported

    @bt_uk Hi there, had no internet for a since yesterday niw, plus connection kept dropping out for a couple of days before that, have got someone out tomorrow but can you advise of anything else in the mean time? Normally a top service from you so hopefully a one off !!!?

  • janie07 Jane (@janie07) reported

    @JeniWren @bt_uk We had BT fibre installed on 14th February - line went down last Friday!! No phone and no internet!! Been told no fault on line?! #rubbishservice

  • rachelazielhunt Panache Interiors (@rachelazielhunt) reported

    @bt_uk Residential. Shocking service. Been mishandled at every opportunity.

  • ecojaney Jane Barker🍃💚🍃🌻🌻🌻 (@ecojaney) reported

    @bt_uk I’ve been contacting your Full Fibre team/Complaints/Early Life team/Advisors since last Friday 31/3 - it’s like a game of pass the parcel. Nobody wants to deal with it or sort out getting me reconnected. It’s the most appalling customer service EVER!

  • HNEscapesCIC human-nature (@HNEscapesCIC) reported

    @HibbsA @kendie @bt_uk I’m with BT - always poor service & high prices, with better offers for new customers - no reward for loyalty (in fact higher price penalty). Couldn’t tweet earlier - my internet was down again. Hope to drop land line & broadband, will stop me browsing & wasting 2 hours/day.

  • mbulp1 m bulp (@mbulp1) reported

    Dear @bt_uk @BTSopenreach. Aware Government has promised a massive Fibre Installation by 2026, Writing to request an investigation for FTTP to my premises (1/2 mile over open fields from existing network) as the current copper service is constantly breaking by tree damage. Pls DM