BT (British Telecom) outages and service status in Coleraine, Northern Ireland

Problems in the last 24 hours in Coleraine, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coleraine, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Coleraine, Northern Ireland

Latest outage, problems and issue reports in Coleraine and nearby locations:

• 
  Barbara Dempsey (@kiltie9) reported 33 minutes ago from Portstewart, Northern Ireland

  @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

• 
  David Brownlow (@dbrownlow62) reported 37 minutes ago from Limavady, Northern Ireland

  @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

• 
  Paddy (@Paddy_Cal) reported 56 minutes ago from Ballymoney, Northern Ireland

  @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shoshanah Cohen (@sc2987) reported 59 seconds ago

  @bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).

• 
  Kate (@ManiacSpaniel) reported 1 minute ago

  @bt_uk I’m still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didn’t. How can I resolve this? I have important information in that email account and you’ve stopped me accessing it with no warning.

• 
  Alan Swanson (@Haggisguy) reported 4 minutes ago

  @bt_uk So how do i pay my bill? I cannot login to pay it?

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 6 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  Alan Swanson (@Haggisguy) reported 9 minutes ago

  @bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.

• 
  Dunc (@derbydunk) reported 15 minutes ago

  @bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃

• 
  Kevin Chubb (@swanseagas) reported 16 minutes ago

  @bt_uk It’s working again this morning. Hooray. But your “cancel my appointment” element of MyBT is not. Swings and roundabouts.

• 
  Titch (@XxTitch92xX) reported 17 minutes ago

  @BasilTheGreat Well then it will be no more internet for me. Im not going to back down to their demands, plus ill save money for having to pay for the internet. So i guess @bt_uk and others will be pissed at the loss of money. I wont be the only one it will be millions if not billions.

• 
  tha Movement Noize Production (@JumaMhlanga) reported 18 minutes ago

  @bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff

• 
  wynne carter 🔶#FBPE🇺🇦 (@gvs368) reported 18 minutes ago

  @bt_uk I've now raised a formal complaint with BT. I have the emails and now a screenshot of an Openreach build status map for the Newport on Tay exchange showing we don't have plans to build any further in this area.!