BT (British Telecom)

BT (British Telecom) Outage Report in Coleraine, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Coleraine, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coleraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Coleraine, Northern Ireland 03/12/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Coleraine, Northern Ireland

Latest outage, problems and issue reports in Coleraine and nearby locations:

  • kiltie9 Barbara Dempsey (@kiltie9) reported from Portstewart, Northern Ireland

    @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

  • Paddy_Cal Paddy (@Paddy_Cal) reported from Ballymoney, Northern Ireland

    @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

  • dbrownlow62 David Brownlow (@dbrownlow62) reported from Limavady, Northern Ireland

    @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JNRaeside Julia Raeside 💙 (@JNRaeside) reported

    @Izzymant @bt_uk Oh god, that's horrible.

  • monk3ybarz Monk£y Bar$ (@monk3ybarz) reported

    @bt_uk I've spent 45 minutes on the phone going through everything. Appalling customer service - should have updated me about the issues but didn't. No one mentioned a backlog when ordering. What a surprise @OpenreachHelp being under resourced

  • Smilersaysso Lee Hind (@Smilersaysso) reported

    @bt_uk - I’ve tried to ring several times, I just get a message saying how committed you are to customers before the phone call is cut off by you…app won’t allow any other way to contact…help please!

  • MrsMcCul L M (@MrsMcCul) reported

    @bt_uk I have done all of that. I have tried to call and I have done the text help. What do you suggest I do now if you can’t call me and you’re not taking calls?

  • lousummers Louise Summers (@lousummers) reported

    @bt_uk how on earth am I supposed to log a fault with my broadband?? When you do the ‘troubleshooter’ online you acknowledge a fault, tell me someone will call me, but then later message me to say you’re too busy and I should try again tomorrow!! #help #Disgraceful #badservice

  • alistairds Alistair Dorman-Smith (@alistairds) reported

    @bt_uk Your phone service says it has technical difficulties, your automated bot is unhelpful and my broadband is down. The bot said someone would call me within 90 mins but they didn't. How can you help me?

  • Blondie_Gem Gemma Knight (@Blondie_Gem) reported

    @bt_uk Thanks for checking in. Nothing else to help with, I've had to book an engineer in to sort

  • JordanNocher Jordan Nocher (@JordanNocher) reported

    @BTCare can I get some help please? I don’t seem to have any internet connection even though my lights are all on

  • Izzymant Izzy Mant 💙 (@Izzymant) reported

    @JNRaeside @bt_uk You may guess what I think of @bt_uk customer services from the fact that they tried to aggressively upsell packages to my recently bereaved mum when she told them repeatedly she just wanted them to take my dad's name off the account.

  • denisedudley10 denise dudley (@denisedudley10) reported

    @bt_uk Internet down this morning and have text but no response and all your advertised numbers for fault reporting are unavailable. What’s your plan b please?