BT (British Telecom) Outage Report in Coleraine, Northern Ireland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Coleraine, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coleraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (6%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Coleraine, Northern Ireland

Latest outage, problems and issue reports in Coleraine and nearby locations:

• Paddy (@Paddy_Cal) reported 2 minutes ago from Ballymoney, Northern Ireland

  @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

• Barbara Dempsey (@kiltie9) reported 32 minutes ago from Portstewart, Northern Ireland

  @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Mike Simmonds (@MikeSimmonds) reported 5 minutes ago

  @bhallums2 @jmmgee @bt_uk The frustrating this is there are engineers in the field working hard to fix it, just the comms to customers is non existent. Shows the companies involved neither value customers or their staff dealing with it.

• Li (@LillyC2605) reported 5 minutes ago

  @bt_uk Can we please get an update regarding internet connection loss in Worthing area? BT area status doesn’t show any issues. Almost 24h without internet and I WFH!

• ♡ ÖGJådey ♡ (@_theogjade) reported 8 minutes ago

  @bt_uk love having no internet ALL NIGHT… need to work from home tomorrow as well… I see other are having issues. You gonna do something about it or not?!?!?!?!?! #incompetent

• ItsHalloumi (@bhallums2) reported 11 minutes ago

  @irek3aska @bt_uk We've had zero information. Just "nah, there's no service". No apology. No eta. It's just silence. Standard Telco customer support: more chance of catching a unicorn

• Jay Gilbert (@jayboy4444) reported 13 minutes ago

  @bt_uk Had the pleasure to speak to a very unhelpful lady regarding my broadband being consistently slow . Apparently we are in the 00’s and we should be connected by Ethernet … so condescending it was untrue

• T Edwards (@mstoyaedwards) reported 14 minutes ago

  Hi @bt_uk your internet service was down all Monday evening and now keeps dropping today. Are there any service issues? I don’t have a landline number so can’t check on your website.

• CG_Glode (@CgGlode) reported 16 minutes ago

  @bt_uk can someone DM me ASAP - I had a temp EE WiFi mini hub mobile assigned to my account until my Internet was fixed/installed. Which is now done. It shows it as a contract until August 2023? I need this removing and switching off! As this account was meant to be closed. Help

• Andy Day (@andydday) reported 17 minutes ago

  I wonder if anybody senior from @OpenreachHelp or @bt_uk has ever experienced their customer service? 17 days with no phone, broadband etc. and no dot at either organisation gives a hoot. 10+ hours on the phone so far, empty promises and vacant apologies.

• Pie, Mash and West Ham (@PieMashWestHam) reported 21 minutes ago

  @btsport I pay to watch football from you on my laptop but can not remember last time when I watched whole game without freezing stream. Nothing like that happens on NowTV, maybe you could ask them how to deliver paid content properly? I pay real money, bring me a real service.

• Deborah Flynn (@DeborahFlynn2) reported 23 minutes ago

  @bt_uk what is going on with your full fibre service?? We have been with internet service for 24 hours. It will be done by 5pm you said, it will be done by 9am you said. What about customer service?? This isn’t the first time this has happened.