BT (British Telecom)

BT (British Telecom) Outage Report in Coleraine, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Coleraine, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coleraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Coleraine, Northern Ireland 02/16/2026 22:35

February 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Coleraine, Northern Ireland

Latest outage, problems and issue reports in Coleraine and nearby locations:

  • kiltie9 Barbara Dempsey (@kiltie9) reported from Portstewart, Northern Ireland

    @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

  • Paddy_Cal Paddy (@Paddy_Cal) reported from Ballymoney, Northern Ireland

    @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

  • dbrownlow62 David Brownlow (@dbrownlow62) reported from Limavady, Northern Ireland

    @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GrumpyMathTeach 𝔸𝕟𝕘𝕣𝕪 𝕄𝕒𝕥𝕙𝕤 𝕋𝕖𝕒𝕔𝕙𝕖𝕣 (@GrumpyMathTeach) reported

    @robotmaths It’s legal but it’s stupid. Can’t wait for my 15% increase with @O2 and @bt_uk coming up this April. I assume they’ll be paying their staff 15% more as well?

  • WriterADHay Amelia (Author A. D. Hay) (@WriterADHay) reported

    @bt_uk We supposedly have fibre, but that's just to the box down the road. So, that was misleading.

  • WriterADHay Amelia (Author A. D. Hay) (@WriterADHay) reported

    @bt_uk Why is your broadband upload and download speeds in my area so terrible? It's no better than tethering. I've been a customer for years, and the service has worsened as the years tick by. It's been almost a week, and we have an upload speed of less than 4 mb.

  • Nimsically Nirmala (@Nimsically) reported

    @btbusinesscare New packages, with £40 overdue payment charges being applied each month, even though I’ve paid for one of the packages. Great at selling products, pity about the total incompetence in customer service…

  • laser_tronic laser_tronic (@laser_tronic) reported

    @bt_uk What is the issue? It will be 5 days if that’s the date of it being fixed.

  • nickbaxter82 Nick Baxter (@nickbaxter82) reported

    @bt_uk Yep. Anyway I’ve managed to get someone to sort it out and cancel now. Suffice to say I won’t be renewing

  • ella_andsharks els 🖤 (@ella_andsharks) reported

    @SkyHelpTeam @btsport @btsportwwe can someone help me get this refunded as we can’t seem to watch it through our sky box????

  • Kate_Bod Kate *** (@Kate_Bod) reported

    @bt_uk hello, we have left our flat & are inbetween properties. I’ve had 2 long phone chats with you about reconnecting us when we move but it was never explained that we’d be billed for this interim period. Just received a bill despite having no phone line & hub in storage. 😨

  • JonnieParkin Jonnie Parkin (tofu eating wokerati) (@JonnieParkin) reported

    A few months back a very pushy 'customer services' operative persuaded me 2 move my @bt_uk mobile account early to a 'near identincal' but sim only package with @EE. He failed 2 mention the £2 a day roaming charge I'm now incurring while in France. I'll be leaving EE on my return

  • Dorset_Viking PoliticallyHomeless (@Dorset_Viking) reported

    @btsport I am a subscriber and the service stopped working over night, so no, that condescending response did not help. #IPC6007 #BT