BT (British Telecom) Outage Report in Coleraine, Northern Ireland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Coleraine, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coleraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (7%)

4. 

   E-mail (6%)

5. 

   Phone (6%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Coleraine, Northern Ireland

Latest outage, problems and issue reports in Coleraine and nearby locations:

• Barbara Dempsey (@kiltie9) reported 50 minutes ago from Portstewart, Northern Ireland

  @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

• Paddy (@Paddy_Cal) reported 53 minutes ago from Ballymoney, Northern Ireland

  @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Robin Phillips (@_rob_p_) reported 52 seconds ago

  @bt_uk It’s like a carbon copy of before. It is now back on again. Whatever it is that’s going wrong needs to be fixed / stopped from happening again. If it is just my connection that’s the problem then that needs looking at. If it is at the exchange then that needs sorting out.

• Ann Campbell (@AnnCamp03030273) reported a minute ago

  @bt_uk Hi Ian, no, nothing was sent out to them at all. We just bought them new phones at the beginning of this year too. We need BT to move the router back to where it originally was. The signal is weak as it is and we wouldn't want to have to depend on it for our main means of contact

• Barnaby Perks (@BarnabyPerks) reported 4 minutes ago

  @bt_uk I’m already speaking to your complaints team (rising up the escalation tree). They seem powerless to do anything. Problem is Openreach unwilling to maintain the local network properly. Small village=low priority. @BTGroup @bt_uk consistently poor service but no alternative.

• Simon Sabin (@simon_sabin) reported 6 minutes ago

  Truly amazed that we are nearing 6 months to get a leased line installed 40m from the exchange. The incompetence between @bt_uk and @OpenreachHelp has been staggering. The worst example of outsourcing, buck passing, walls of zero communication. So annoying there is no choice

• Emma Jones (@jonesyej_80) reported 8 minutes ago

  @bt_uk Thanks Clare, how long does this test on the line take? And will you guys let me know the issue?

• Dave Edwards (@DaveEdwards97) reported 12 minutes ago

  @bt_uk My Smart Hub 2 is flashing purple, has been since early this morning. Restarted and no fix so fault reported. Says it was external now an engineer needs booking. What’s going on?!

• Matthew Horner (@Horner1989) reported 13 minutes ago

  @bt_uk I’ve been trying to resolve a billing issue for a few weeks now and I’ve run out of patience of never being called back when promised this- what is your complaints procedure, I don’t have the time or the energy to deal with your call centre any more

• Miles (@miles527) reported 13 minutes ago

  @EE Trying to move to you but you don't want my business by telling me my bank details are incorrect. As a shareholder in @BTGroup @bt_uk this is totally unacceptable way to treat potential new customers.

• marcus (@marcusmark2019) reported 16 minutes ago

  @bt_uk just been in contact with open reach..now an engineer has told me that there is aluminium cables running to my street cabinet..and open reach has said that bt can make a case to have this changed...now this could be a major problem of why iv had so many problems

• TomatoSoup🇪🇺🇬🇧💉💉 (@SoupTomatoSoup) reported 16 minutes ago

  @iamTongueNCheek @sarahisitme @bt_uk I guess these are the people who claim issues don't exist and its the flaw of those trying to fix them for mentioning it.