BT (British Telecom)

BT (British Telecom) Outage Report in Coleraine, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Coleraine, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coleraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Coleraine, Northern Ireland 01/12/2026 08:00

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Coleraine, Northern Ireland

Latest outage, problems and issue reports in Coleraine and nearby locations:

  • dbrownlow62 David Brownlow (@dbrownlow62) reported from Limavady, Northern Ireland

    @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

  • kiltie9 Barbara Dempsey (@kiltie9) reported from Portstewart, Northern Ireland

    @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

  • Paddy_Cal Paddy (@Paddy_Cal) reported from Ballymoney, Northern Ireland

    @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • headtxtheground nicole (@headtxtheground) reported

    @rubexcubex @bt_uk BT are the worst, in one of my uni houses I had to deal with no wifi for over a month bcus they delayed the install date with no explanation 🥸 never used them again

  • happilypia liviey (@happilypia) reported

    @BTCare what on earth is going on with @bt_uk at the moment? Internet constantly cutting out, so overly slow

  • downroute9 ViewFromThe50thFloor (@downroute9) reported

    @bt_uk Why should I (or any other customer for that matter) pay more for less, just because HO has changed it’s contracts with providers? You should at least maintain contracted price with your customer. Time to #cut the cord.

  • Retro_uk Steve (@Retro_uk) reported

    @bt_uk Still not had a chance to go out and get a good signal on my phone sadly.I mentioned to one of your co-workers that I'm disabled and also can't have the vaccine so I'm still stuck in my house which for some reason seems to be a poor signal spot. I'll let you know soon :) Cheers

  • simonphoward Simon Howard (@simonphoward) reported

    @bt_uk I know, but why would I pay you for Freeview Channels! Hard bundling TV with Broadband to get me to sign for 2 more years. BT broadband is poor & my area is just getting new providers with Fibre to the house. This feels like anticompetitive practice using your TV @CMAgovUK

  • josiecreates J Armand Smith (@josiecreates) reported

    @bt_uk we had 2 engineers out day before yesterday to fix broadband. As it was cutting out. It’s now down to a crawl and can’t even get signal upstairs anymore . I can’t report fault as fault is still open?!

  • bathgatebairn84 Christopher McPhillips (@bathgatebairn84) reported from Bathgate, Scotland

    @btsport Trying to log into my account but it says an account doesn’t exist. Can you DM me and help me sort this out?

  • M_J_TheBarber MJ (@M_J_TheBarber) reported

    @bt_uk Please don’t install either of those monstrosity’s they are just a visual representation of your crap services

  • Markind_0 Mark (@Markind_0) reported

    @bt_uk I bet these phone boxes don't work like my phone for the passed month and getting nothing but BS down the phone .

  • fpl_dinhio DINHO THE GOAT (@fpl_dinhio) reported

    @bt_uk Hi, I managed to order a PS5 on Monday. However, it hasn’t been shipped yet. Could you please help me with that?