BT (British Telecom) Outage Report in Coleraine, Northern Ireland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Coleraine, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coleraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (5%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Coleraine, Northern Ireland

Latest outage, problems and issue reports in Coleraine and nearby locations:

• Paddy (@Paddy_Cal) reported 18 minutes ago from Ballymoney, Northern Ireland

  @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

• David Brownlow (@dbrownlow62) reported 28 minutes ago from Limavady, Northern Ireland

  @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

• Barbara Dempsey (@kiltie9) reported 34 minutes ago from Portstewart, Northern Ireland

  @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Laura Calver 🌸 (@tell_laura) reported a minute ago

  @bt_uk hi. Can someone help with how long is left in my internet contract

• Your Bra Fit Service (@brasense) reported 5 minutes ago

  @btbusinesscare Your CEO complaints representative has cancelled our DD without our knowledge or permission and I’m now being threatened with disconnection. Can you help?

• London Blue Nose (@londonbluenose) reported 6 minutes ago

  Spoken to @bt_uk teams in Newcastle, Belfast and Cardiff. Got absolutely nowhere. You’ve to go through a bot to get someone to call you so trying to contact support is a painful process each time!

• K Grimsley (@KazzaGrims) reported 7 minutes ago

  @bt_uk Yes an update doesn’t mean a fix date. It’s disgusting it’s taking this long. No sense of urgency

• Guy Tomlinson (@TheOnlyBovice) reported 10 minutes ago

  @bt_uk 2.5 weeks with no internet and therefore no tv, yet paying 80 quid a month for the service. Shocking

• Moyra McGill (@moyra_mcgill) reported 10 minutes ago

  @bt_uk It says no known issues, but our tech guy has been told by BT here that there is an issue!!!

• S (@svvs____) reported 11 minutes ago

  @bt_uk not happy by the service I have received getting your broadband installed. Engineer supposed to come yesterday but nobody showed up. Rang customer service 3 times all to be told different things. Now waiting for a call back today but who knows when it will be installed.

• Jordan Louise (@JLx7) reported 12 minutes ago

  @bt_uk stayed in from 8am-6pm (because you gave me 2 slots 8-1 and 1-6) waiting to have my internet installed by someone…. Guess who has no internet and had to cancel all their evening plans…? No email or anything to apologise.. very disappointed…

• Nicholas Howell (@Wulfeee) reported 13 minutes ago

  Hey @bt_uk. I think you could learn a thing or 6 about customer service from @OctopusEnergy. As soon as I am able I shall leave BT and never return. Your short term approach will cost you long term. You could have dealt with my complaint fairly and I'd have stayed a customer.

• Deborah Howard (@WeebleHow) reported 15 minutes ago

  @bt_uk does BT have a complaints team who actually contact people. I cancelled my BT one for being charged for something I’ve never used/asked for. that complaint was closed with no contact just a generic email. I reopened the complaint, still waiting for contact. Not impressed