BT (British Telecom)

BT (British Telecom) Outage Report in Chestfield, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chestfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chestfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chestfield, Kent, England 01/14/2026 15:55

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chestfield, England

Latest outage, problems and issue reports in Chestfield and nearby locations:

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • aunty911 Karen Brennan (@aunty911) reported

    @jamclarkey @bt_uk Thank u James. My hub is down stairs & corded phone upstairs. As try to keep wifi / wireless out the bedroom. Not sure if the suggestion works. My husband worked 4 BT as an engineer (27 years) ill show him what u have suggested but after all the lying, think we'll go elsewhere. X

  • Heavener_67 Bridget💙 (@Heavener_67) reported

    @bt_uk Hello BT. Why is your Broadband so consistently awful? Why can't you just do better?

  • fmworldbyamanda Amanda Rostron (@fmworldbyamanda) reported

    @bt_uk I have no bt Internet and paying £89 a month cnt get through on phones bt look at my issues wa11 area no internet

  • lilmissdebs Debbie Johnston (@lilmissdebs) reported

    @bt_uk your customer service is an absolute disgrace as is the actual service we pay for! I’d appreciate a call from someone in customer services please.

  • richthemaster Richard 💙 (@richthemaster) reported

    Any chance you can help and 83-year-old lady customer of yours, living on her own with broadband connection issues. Upload speeds of less than 5mb, and streaming issues. @bt_uk not answering calls and when one answered, cut off with no call back @MartinSLewis

  • anonywelshguy Karl Downes (@anonywelshguy) reported

    @bt_uk Had my call, still no progress, you still can't get hold of the patch lead. Hang your heads in Shame, BT. Disabled and without BB since 20th August.

  • SuperonlinePR INTERNATIONAL NEWS NETWORK (@SuperonlinePR) reported

    @bt_uk outage in kent

  • sueleckenby Sue (@sueleckenby) reported

    @bt_uk I’ve been a customer for 25 years and today have asked for a better deal on broadband and phone as sky are cheaper to be told you can’t help. Very disappointed and I didn’t want to have leave but times are hard

  • quietwatersmeet Lizzie (@quietwatersmeet) reported

    @IslamicChaplain @bt_uk Poor service 😖

  • PrasanModasia Prasan (@PrasanModasia) reported

    @bt_uk When you say book a new appointment-do you mean book a new moving home appointment, it’s not very clear. When I spoke to your colleague on the phone yesterday about the cut cable - he said the engineer would report a broken line - but the engineer never turned up.