BT (British Telecom)

BT (British Telecom) Outage Report in Chestfield, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chestfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chestfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chestfield, Kent, England 01/12/2026 10:10

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chestfield, England

Latest outage, problems and issue reports in Chestfield and nearby locations:

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • V1nkerz V. (@V1nkerz) reported

    @bt_uk I've literally had a better experience with some underground no name network. Power leads to Sloth.

  • leftoutside2 oldone (@leftoutside2) reported

    @bt_uk Still needs tidying up, homes still have problems with wifi drop.

  • HadmanDynasty Matt Hadman (@HadmanDynasty) reported

    @bt_uk Your service is utterly disgraceful. This is the third time now in the last 6 weeks I’ve had to report a fault because my phone line isn’t working. The fault is always at the exchange and leaves me without a phone line for 3-4 days at a time. SORT IT OUT.

  • James_Wyatt James Wyatt (@James_Wyatt) reported

    How do you escalate at complaint with @bt_uk ? 75Mb broadband running at max 4Mb for a MONTH now and BT don't seem to care & are lying to me.

  • 58ALL Mervyn58 (@58ALL) reported

    @aitch_R_aitch @bt_uk did he fix it?

  • brtel37 brtel 🗺 (@brtel37) reported

    @bt_uk @educationgovuk Paying top price as a loyal customer for very poor internet connection that keeps cutting out with a uni student trying to finish his degree. How about you stop robbing us blind while your at it & stop charging for speeds that don't exist.

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • dreamendstate Paul Smith (@dreamendstate) reported

    heads up, @bt_uk isn’t doing any fibre installations during lockdown but forgetting to tell customers. I’m leaving @virginmedia because of terrible customer service, so not a great start. 😬

  • simonkingmedia Simon King (@simonkingmedia) reported

    @bt_uk I’m paying for Complete Wi-Fi and can’t connect. Can you help and how do I get my £100 fee for Complete Wi-Fi being a joke?

  • IanRElliot Ian Elliot (@IanRElliot) reported

    With BBC offer I think internet companies like @SkyHelpTeam and @bt_uk need to offer a basic lockdown length specific cheap internet package with school work and shopping sites free to use. Help where you can