BT (British Telecom)

BT (British Telecom) Outage Report in Chestfield, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chestfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chestfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chestfield, Kent, England 01/19/2026 08:20

January 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chestfield, England

Latest outage, problems and issue reports in Chestfield and nearby locations:

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GhaderiShirin Shirin Ghaderi (@GhaderiShirin) reported

    @bt_uk Both myself and my sister are Doctors working from home & we depend on a functioning & fast internet. We’ve been waiting for WEEKS for a BT engineer to fix our FO line. After hours of hanging on the phone line and a clueless Customer Service, we are still nowhere #BT

  • CD_Strickland Chris Strickland (@CD_Strickland) reported

    @primevideosport et al, Fake Fan noise is crap, it spoils the atmosphere - please follow @btsport and have an in stadium atmosphere choice (no commentary would also help)

  • JeffCMRT Jeff Carroll (@JeffCMRT) reported

    @BTCare are you having Broadband issues in LA21 area please? Ours has been iffy for a week or so!

  • gmhX__ georgia x (@gmhX__) reported

    @bt_uk need help with BT! But you never answer the phone! Customer service is just as bad as the wifi connection...!!!

  • JeffCMRT Jeff Carroll (@JeffCMRT) reported

    @bt_uk Hi, are you having some Broadband issues in LA21 area please? Our service has been iffy for about a week, losing connectivity, having to reboot router etc...

  • ezekiels_tomb Debororororororora (@ezekiels_tomb) reported

    @bt_uk my mum near Evesham has been without internet and landline since 25 Dec - that's Xmas day. She's 75 and lives alone. Around 10 houses are in total blackout since a car drove into a pole. They've been told nothing except BT will sort it. When?

  • wiIlparkinson Will Parkinson (@wiIlparkinson) reported

    @bt_uk I've tried your online chat but they just say: "However Will please understand that I would not be able to give you much information about the mobile issue since we are not trained, and I would not give you any false information"

  • Andy131B Andy (@Andy131B) reported

    @bt_uk No Chris they're a sky customer... However the point still stands. Why on earth is a BT engineer ignoring a fault clearly created while he was up the pole? I've used the @SkyUK account to run a line test and book an engineer visit but it's 2-5 days...

  • wiIlparkinson Will Parkinson (@wiIlparkinson) reported

    @bt_uk I upgraded my plan this morning and now my phone is showing as no service I can’t make even make a call. I need this fixed immediately. It’s been showing as no service for over an hour

  • tarchappell85 Tom (@tarchappell85) reported

    @bt_uk It says everything is OK but my broadband and phoneline are both down