BT (British Telecom)

BT (British Telecom) Outage Report in Chestfield, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chestfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chestfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chestfield, Kent, England 12/01/2025 19:45

December 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chestfield, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Faversham and Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomFaversham Internet
United KingdomCanterbury Internet
United KingdomCanterbury Wi-fi
United KingdomWhitstable Internet
United KingdomCanterbury Phone
United KingdomHerne Bay Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chestfield, England

Latest outage, problems and issue reports in Chestfield and nearby locations:

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 7619LH Louise (@7619LH) reported

    @bt_uk where are you? Planned install of broadband upgrade today. Waited in from 1pm to 6pm as requested. Received text to say you were coming. No reply from engineer and 30min queue to get to your main contact number ! Poor service

  • AlisonStammers Alison Stammers (@AlisonStammers) reported

    @bt_uk Says no known issues.Fine at the moment though. 🤞

  • kategatacre kate gatacre (@kategatacre) reported

    No phone or broadband for 11 days after lightning strike in an area with little/no mobile signal. Apparently it’ll be five more days, but every time I call I get a different story, or @bt_uk tries to use my situation to force me sign a new contract. I call that extortion.

  • TheChrisRitch Chris Ritch (@TheChrisRitch) reported

    @mrjakehumphrey @btsport Oh how generous. But if you’re team don’t make the final you need to spend £500 a year for it. But the ESL were the bad guys.

  • sergedesignss Serge (@sergedesignss) reported

    @mrjakehumphrey @pippa_monique @btsport Just like America - Start the problem, clean up the mess then act like the hero.

  • hartleywintney Hartley Wintney 💉💪 (@hartleywintney) reported

    @shedges76 @Sonos @bt_uk In case it helps...I talked to BT support last week and they said they’d send a firmware fix to the SH2. Today (6 days later) I saw the firmware date had updated on SH2 so I did a factory reset and the version updated to v0.26.04.04227-BT and now it seems to be working again 🤞🤞

  • JPF1130 John-Paul French (@JPF1130) reported

    @btsport Too easy to be flippant and dismiss the Trolls as someone just winding you up, especially if your not on the end of it. Problem is, people take offence at anything that doesn't fit their agenda. That said, some of the evidence presented recently is horrific.

  • ley_leysmith Ley Smith (@ley_leysmith) reported

    @bt_uk BT engineer has been out to assessed and has confirmed that @CityFibre engineers has damaged the cable following dig. This will take up to 2 days to replace damage cable.

  • shedges76 Sam Hedges (@shedges76) reported

    @hartleywintney @Sonos @bt_uk Thanks. Let's hope it's the same for us. Somehow I don't think it will be. Not just multiple devices. Permanent poor speed out in the sticks 🙄

  • _helent Helen (@_helent) reported

    @bt_uk I was told I would get a call back in 2 mins, because my whole streets FTTP is down. That was 15 mins ago…