BT (British Telecom) Outage Report in Broseley, Shropshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Broseley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Broseley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Broseley, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Broseley.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Phone | |
| Telford |
Internet | |
| Telford |
Internet | |
| Shrewsbury |
Phone | |
| Telford |
Internet | |
| Shrewsbury |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Broseley, England
Latest outage, problems and issue reports in Broseley and nearby locations:
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....
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Alveley Community First Responders
(@alveleycfr) reported
from
Alveley, England
@bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error
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Debbie Ward 🌍
(@debbieward2000) reported
from
Albrighton, England
@bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Paul Carnduff
(@pcarnduff) reported
from
St. Georges and Priorslee, England
@bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Han
(@HanBid) reported
from
St. Georges and Priorslee, England
@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Much Wenlock, England
Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Damienmc
(@DamienMcAlinden) reported
@bt_uk hi, have all the codes gone? Im a BT customer. Thanks
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eryk 🧙🏼♂️
(@ketamineeryk) reported
@bt_uk please help
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Stephen Edgar
(@sedgar123) reported
@bt_uk I've got it my basket but it's asking to sign in again and when I do it's saying there's an error signing in but I'm able to log in on the app and in another tab
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Emma Hands
(@Em_Hands) reported
Went into the @EE store in Richmond on 7.09.2021 to order broadband, @bt_uk was recommended...order was placed yet I have heard nothing from you. Call today and told no order was placed... great, thank you for the excellent customer service #customerexperience
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Michael Inman
(@snuffer31) reported
@bt_uk what happens if you already get Xbox ultimate through Xbox but want to get it through BT will it automatically cancel the Xbox payment or will I have to cancel it myself
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Shôn 🏴
(@CeltHeretic) reported
@bt_uk Hi, I scroll how to where it says help and support and after that it gives me the options such as 'fix a problem' etc. Nothing under the several options
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Cyril Matvech
(@Cyril_Matvech) reported
@bt_uk Thank you and bless you for the efforts. The problem lies in the fact we got high speed fibre cabled to a remote village with GPO phone lines intended to carry fewer than twenty phone cals at a time, then new houses were added on and no one can replace the Aluminium connector.
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MonkeySerum
(@Monkey_Serum) reported
@FullStackJay @bt_uk Try with a different browser, mine never shown on Chrome, when I used Edge, there it was !
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Lawrence Davies
(@ldaviesmusic) reported
@bt_uk We've had no broadband since moving house on 10th Sep, despite following all the moving instructions and have had a text to say our new service is now available. Tried to use the faults text support but it says it can't find an acc. associated with our landline no.
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Sophie Williamson
(@SophieW81344765) reported
@bt_uk The reason given is that as a residential customer we are not a priority (!) and there is a lack of engineers. Apart from that no information forthcoming about the problem. We are Sheffield and had a perfectly good connection with another provider so regretting the move.