BT (British Telecom) Outage in Billingshurst, West Sussex, England

@BTCare you just keep getting better and better. Complaints team finally call and let it ring twice! I then called back and speak to the help team who then decided to hang up the phone!! I really don’t know how your Company exist

@BTCare hi, please can I request a call at 4pm regarding my broadband that’s broken after a week. I would like to cancel my subscription and be refunded. I am very unhappy with the customer service I have received since moving in. Please DM for my number

Another cracking bit of customer service from @BTCare promised a phone call after their error last week. Still waiting

@BTCare Had an engineer booked in for yesterday and failed to show. Spoke to customer services who claimed that the order was never confirmed with the engineer and it was just a ‘Dummy Date’ even though I have had three emails confirming the date! Not a happy new customer

@BTCare the most appalling customer services I have ever encountered.

Is see Glenn Hoddle is talking rubbish again - what a poor pundit and awful commentary from @btsport yet again

@BTCare Residential. Broadband dropping due to noisy line, worse in wet weather. Had same issue numerous times in the past, each time supposedly resolved.

@NewYorkRic @arielhelwani Have you heard the news that @btsport @btsportufc will no longer show the fights??? The UK won’t have any televised events from December 2018. Can you lend some support to changing this decision??

@BTCare you got an email or phone number I can use to make a complaint

@BTCare I used the chat facility and the problem is due to be resolved. The people on the chat desk were very helpful. Thank you for the advice.

@btbusinesscare Service shoddy - account restricted due to a BT and Openreach problem - order nw phone line and still waiting for installation and BT have charged for installation and 3 months rental from January- no line installed - no equipment delivered for the installation ...😡 pathetic!!

Just seen one of the worst red cards ever . #regensburg #germanfootball #btsport

@bt_uk @BBCWatchdog @BTCare @MoneyTelegraph @Virgin @SkyUK Thanks Chris but as previously requested. Due to how bad this experience has been and the lengthy complaint I have. Can whoever call me at 5 as I have A LOT to discuss, over 2 hours worth of ranting about the last 6 months of horror I’ve had to deal with due to your company

@bt_uk @BBCWatchdog @BTCare @MoneyTelegraph @Virgin @SkyUK follow and share this far and wide to show any customer why NOT to choose BT and go with another provider. Ongoing problem since September 2018. Illegal switch selling and many more problems.

@tris2506 @BTCare I had a web chat with someone a week ago. They asked if there was anything else they could help with then IMMEDIATELY disconnected. #poor

@btsport @Joe_rodon Too bad that the player who's being reported to be have progressed so brilliantly under Pep blatantly dives. Good reflection on the manager #dirtycheat

@RCameronMMA @btsportufc @btsport @ufc @UFCEurope @danhardymma @GamebredFighter @Leon_edwardsmma @TheProspectMMA @One_Punch @BryanLaceyMMA @JohnGoodenUK Place was a joke like, **** knows how it takes so long to serve 15 people or so some pints! 😅

Continued abysmal service from @btbusinesscare, rambling voicemail message which seemed to be almost entirely blaming me for not noticing they had stopped taking my money and transferred my account without my permission or notifying me. Madness. Businesses PLEASE AVOID BT.

Four months in and @btbusinesscare are STILL billing us incorrectly for problems it took them WEEKS to sort out. It’s so seriously frustrating it almost makes you want to cry.

Just had the most RUDE agent online chat with @BTCare called Pratysha - told me something and then disconnected the chat. Terrible service. Funnily enough no service quality came up afterwards, or option to save the chat. I am aghast.