BT (British Telecom)

BT (British Telecom) Outage Report in Bangor, Gwynedd, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bangor, Gwynedd, Wales 09/19/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bangor, Gwynedd, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bangor.

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City Problem Type Report Time
United KingdomBangor E-mail
United KingdomLlangefni Internet
United KingdomPenysarn Internet
United KingdomPenysarn Internet
United KingdomMenai Bridge Internet
United KingdomBangor Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Bangor, Wales

Latest outage, problems and issue reports in Bangor and nearby locations:

  • roblj94 Rob Jones (@roblj94) reported from Bangor, Wales

    @bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for

  • Dylan_Williams8 Dylan Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dylan_Williams8) reported from Llanfaes, Wales

    Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes

  • alex_cropper Alex Cropper (@alex_cropper) reported from Bangor, Wales

    @bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk No problems ta. Just a new shiny thing that makes me want it 😂

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk Any news on WiFi 6 support?

  • Dewijones97 Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, Wales

    Terrible customer service from @bt_uk today

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please

  • Vinny_R_Jones Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales

    @frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!

  • Vinny_R_Jones Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales

    “ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?

  • bwthyngwyn colin williams (@bwthyngwyn) reported from Groeslon, Wales

    why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mikemags96 Mike Aston (@mikemags96) reported

    @bt_uk Virgin Media has installed fibre broadband cable outside our home some time ago with its connection point sitting ready to be connected outside the front of our house. Can BT take over and provide fibre broadband service to our house? I don't see why if it is not possible.

  • dochill82 Chris Hill (@dochill82) reported

    @bt_uk really poor customer service today. Was told I needed to modify change of address order, did so, was promised confirmation of order and email contact. No email yet, no confirmation on app and tried phoning 3 times but got no answer.

  • the_actual_phil Phil* (@the_actual_phil) reported

    God this is woefully bad @btsport

  • SamCross14 Sam Cross 18 (@SamCross14) reported

    @bt_uk hello I have switched over to digital voice and received the handset but I was supposed to get a email but haven't had one, I have no voice service on my smart hub 2

  • KieHooper Kieran Hooper (@KieHooper) reported

    @bt_uk Nope. I have received no correspondence from BT at all. I called this morning to report a problem with my broadband and only then was I informed that my broadband package had in fact been cancelled

  • corrilan Jason Bassett (@corrilan) reported

    @Runryanbrett @bt_uk How did he know about your baby? Possibly via Facebook? I would check social media settings and lock it down so only people you friend can see posts.

  • RiccyGonzalez Richard B of England (@RiccyGonzalez) reported

    @bt_uk good customer service there! Complaint raised yesterday about service, closed within 24 hours! Shame no ones called me and the issue is not resolved! Poor poor poor!

  • abileonard17 Abi Leonard (@abileonard17) reported

    @bt_uk waited in all morning for an engineer who was supposed to arrive between 8am and 1pm. It's now nearly 2pm, no sign of him, nor a text/call to let us know if he's delayed. Another thing to add to the list of issues weve had with BT. 🙄

  • me_afc1886 Michael Marson (@me_afc1886) reported

    @bt_uk Hi 3rd threatening email from BT received again today. Telling me to return my old hub. Everytime we call told bag will be sent for return. Nothing sent !! Getting tired of this game and poor service

  • GraemeBletcher Graeme Bletcher (@GraemeBletcher) reported

    @bt_uk Can you confirm if there’s issues with broadband in DD53RE today? My service has been down or in and out all morning.