BT (British Telecom)

BT (British Telecom) Outage Report in Astwood Bank, Worcestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Astwood Bank, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astwood Bank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Astwood Bank, Worcestershire, England 03/08/2026 13:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astwood Bank, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Pershore, Solihull, Stratford-upon-Avon, Bromsgrove, Worcester and Redditch.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Astwood Bank, England

Latest outage, problems and issue reports in Astwood Bank and nearby locations:

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • AnjaPotze1 Anja Potze Jewellery (@AnjaPotze1) reported from Worcestershire, England

    Unfortunately we have had problems with our phone lines now for over a week. @bt_uk this is unacceptable and is seriously impacting our business.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Internet still down @bt_uk 😱😱😱😱😱PLEASE ADVISE

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheWarRYior Ryan ♿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TheWarRYior) reported

    So #Raw didn't record on Tuesday (1am UK Time) on my @skytv Box for some reason & I pay for @BTSport but when I go through #OnDemand via my @skytv Box it won't let me download it. It's says some 💩 about upgrading or reactivating your subscription? W.T.F? Someone help.

  • Cruisette1 SiobhanK (@Cruisette1) reported

    @bt_uk You’ve clearly never had to try and speak with them. I’m giving up.

  • Alichat66 Ali L 96.5% (@Alichat66) reported

    @witherjay @bt_uk It's the whole area which is down so somewhere further up the line unfortunately.

  • pkbhadkoliya Pratik Bhadkoliya (@pkbhadkoliya) reported

    @bt_uk Amazing. Your team placed 2 new orders. See VOL013-600465508711 and VOL013-600468347682. Is this the only thing they know? @MarcAllera yes I NEED help. Can you help me?

  • jjlinney JJL (@jjlinney) reported

    @bt_uk a week of no service and empty promises to repair the damage caused by one of your engineers. Now to discover you may not fix this till the 12th! Not just an inconvenience— we are unable to work from home!

  • rossedmonds44 Ross Edmonds (@rossedmonds44) reported

    Just to add, it was @bt_uk that did the install for the new build as well, so they’re fixing their own problems

  • jassboyuk JayLondon (@jassboyuk) reported

    @GBNEWS Finally this gets covered - customer service via telephone has been shocking - 1hr23 mins I've waited for @Barclays and 1hr5mins for @bt_uk utterly shocking - no excuse, if staff are working from home, why the wait?

  • CSG1973 Lady Zen 🇿🇦🇬🇧 (@CSG1973) reported

    @Alichat66 @witherjay @bt_uk When mine went down they said they would send someone to check the junction box. Then said no problem at junction box so if it’s inside property it’s £150 fix. Eventually turned up a week later and, yup, one of their engineers had unplugged me at the junction box 🙄

  • Rumeigg David Fish (@Rumeigg) reported

    @bt_uk Called you at 13.29 - spoke with your agent who told me to expect a call between 2pm and 4pm ... No call received ?? Check the notes on my complaint .

  • witherjay Jill (@witherjay) reported

    @Alichat66 @bt_uk When mine went down I got a free mini hub and a refund. Good luck. 👍