BT (British Telecom)

BT (British Telecom) Outage Report in Droitwich Spa, Worcestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Droitwich Spa, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Droitwich Spa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Droitwich Spa, Worcestershire, England 05/21/2025 04:30

May 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Droitwich Spa, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Worcester, Redditch, Bromsgrove and Alcester.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Droitwich Spa, England

Latest outage, problems and issue reports in Droitwich Spa and nearby locations:

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • johnhpainter John Painter (@johnhpainter) reported from Worcestershire, England

    @WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • C_Ballard90 Chris Ballard (@C_Ballard90) reported from Studley, England

    @bt_uk Been trying to renew Broadband and BT Sport for the last hour. Your customer service team didn’t even try and help and the live chat bot suggested I clicked the moving home section. If you don’t want my custom I’ll take it elsewhere. Interested @SkyHelpTeam?

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PHClark2 P H Clark (@PHClark2) reported

    @bt_uk Support @PartickThistle everyone likes them.

  • candaceJHill candace hill (@candaceJHill) reported

    @bt_uk is your broadband down in Southwark? We’ve had no internet for 2 days

  • SueLondon11 AnimalLover (@SueLondon11) reported

    Problems accessing BT emails, app just keeps crashing on IPhone @bt_uk #BT #Emailissues

  • JohnRob92251513 John Huw Roberts Republic of Wales. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JohnRob92251513) reported

    @bt_uk Interesting to note that the Daily Mail wrote an article about this yesterday. Comments were closed down almost immediate, due to abuse. How surprising.

  • JohnWLewis John W Lewis (@JohnWLewis) reported

    Numerous dropouts on @bt_uk broadband in EX15 starting in the early hours of this morning. Where do I report this? And where can I see known problems and estimates of when they will be solved?

  • EthanJxR ꫀᡶꫝꪖ᭢ 🇵🇸 (@EthanJxR) reported

    @bt_uk Mate don’t even not trying to be a **** but just go help others literally youse upgrade my box and it changes completely everything the Wrong way I’ve managed to lag out of a game before even getting into it somehow too

  • Stuarthowlett1 Stuart howlett (@Stuarthowlett1) reported

    Boom no football no boxing time to cancel my @btsport package for the summer 👊🏼

  • tcampgold tc (@tcampgold) reported

    @bt_uk I have made a complaint to BT over a month ago. Spoken to two different people and no one has come back to me. The next stage for me will be to cancel my DD because I have never dealt with any organisation as useless as BT.

  • obe1danobe Dan Dan (@obe1danobe) reported

    @bt_uk waited 4 days for engineer to fix no broadband. Called today and the problem's outside somewhere. Now they need to send an Open Reach engineer in another 2 days. They were supposed to do that before they came here! ...BT just get worse

  • PaulRMQ Paul Bateman (@PaulRMQ) reported

    @bt_uk I dropped BT like a stone. Switched to another provider the following day James. Too late to help me, but I can help others not make the same dumb mistake.