EE Outage Report in Ugley, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ugley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ugley, Essex, England
The most recent EE outage reports came from the following cities: Bishops Stortford and Great Dunmow.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ugley, England
Latest outage, problems and issue reports in Ugley and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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Pavlos
(@pavlosant) reported
from
Saffron Walden, England
@ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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John Smoleskis
(@johnski2000) reported
from
Harlow, England
@EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks
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Kevin Hayles
(@kevinhayles) reported
from
Harlow, England
@ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!
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John
(@Dadyougeek) reported
from
Harlow, England
I’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets
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Rob moore🥩🥩🍺🍺
(@gonzbigdaf) reported
from
Birchanger, England
@EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone
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TomJackson10
(@TomJackson10) reported
from
Bishop's Stortford, England
@ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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lee
(@ljchandler11) reported
from
Harlow, England
@EE hi trying to gift data to my son but keep getting error message.. can you help.
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Cllr Matthew Saggers
(@MatthewSaggers) reported
from
Harlow, England
@ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.
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Kevin Hayles
(@kevinhayles) reported
from
Ware, England
Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall
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Helen Galletley
(@helengalletley) reported
from
Fowlmere, England
@EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.
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Gavin Plume
(@ChairBadger) reported
from
Harlow, England
@EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?
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Jane Cambridge
(@jane_cambridge) reported
from
Hadstock, England
@EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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WAYNE HOOD
(@Hoodie1973) reported
from
Harlow, England
Sorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Prichard
(@jamesrprichard) reported
@EE Hi. Just wanted to let you know that my partner had the worst personal service from your Watford store today. Didn’t do what they said they would, and refused to help. I’m disgusted & wouldn’t currently recommend you to anyone. Please help.
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Tinamaria Glover
(@tinamariaglover) reported
@EE is the network down AGAIN in AL10, cannot make any calls even with Wi-Fi 🤬
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Sarah-Kimberley
(@PlayforthSarah) reported
@Retepselwon @EE Their executive department isnt no better. incapable of sending a simple deadlock letter. Jade says she will speak when ur in store so travel 15 miles to store just for her to ask for EE member then hang up without speaking to myself. Disgusting now I see why my stepdaughter left
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TheHeadhunter
(@BestHeadhunter) reported
@EE must think people are stupid. Fancy setting up a page to leave the service on their website that is constantly broken. A poor reflection of a company that should be trusted.
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Stella
(@estellamwright) reported
@EE ‘s Customer Service is the worst I’ve experienced for ANY company. How can you send email and text confirmation of something and then say it never happened? And then the person on chat told me not to take any stress?!! What do you mean?
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Salah ElBaba
(@SalahElBaba) reported
@EE help please…..why is your coverage so bad in Bedford. We’re getting 1 bar at our house and I had Edge at a local hotel this morning….I didn’t think Edge was still a thing in 2023
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🤘 Squatter 🤘
(@SquatterMadras) reported
@EE Broadband is down in LL16 4PJ. Is there anywhere online to check if there is a problem in the area or if it's just us please @EE? Thanks.
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LR
(@raphy_lawren) reported
@EE is so annoying. Signed me up for a contract without letting me understand the full conditions. Is that not a rip-off? Can't upgrade after 6 months and other people I told about EE cab upgrade. BS network
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Jamie West
(@JamieWe49285175) reported
@EE Why is it EE refuse to deal with my complaints about staff? Continue to close my complaints without resolving it Is this how you treat your disabled customers?
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JOANNE REED 🦋
(@jlc1978) reported
@EE 20 year customer. Upgraded online in Feb, now to be told, the upgrade doesn't actually start til 21st of this month so now stung for the old monthly cost with the horrific 14% increase!!!!