EE outages and service status in Ugley, England

Problems in the last 24 hours in Ugley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ugley, England

The most recent EE outage reports came from the following cities: Bishops Stortford, Royston, and Haverhill.

City	Problem Type	Report Time
Bishops Stortford	E-mail	3 days ago
Royston	Phone	28 days ago
Haverhill	Internet	30 days ago
Bishops Stortford	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ugley, England

Latest outage, problems and issue reports in Ugley and nearby locations:

• 
  Paul (@paulhayward200) reported 5 minutes ago from Haverhill, England

  @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

• 
  Pavlos (@pavlosant) reported 13 minutes ago from Saffron Walden, England

  @ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service

• 
  Gavin Plume (@ChairBadger) reported 14 minutes ago from Harlow, England

  @EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?

• 
  Kevin Hayles (@kevinhayles) reported 19 minutes ago from Harlow, England

  @ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!

• 
  Lee Cooke (@hertscooke) reported 27 minutes ago from Royston, England

  Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....

• 
  Helen Galletley (@helengalletley) reported 28 minutes ago from Fowlmere, England

  @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

• 
  Paul (@paulhayward200) reported 29 minutes ago from Haverhill, England

  @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

• 
  Debzlou (@Debzlou) reported 29 minutes ago from Haverhill, England

  @EE got no broadband currently - are there any network issues?

• 
  Paul (@paulhayward200) reported 33 minutes ago from Haverhill, England

  @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

• 
  WAYNE HOOD (@Hoodie1973) reported 41 minutes ago from Harlow, England

  Sorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor

• 
  John Smoleskis (@johnski2000) reported 43 minutes ago from Harlow, England

  @EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks

• 
  Kevin Hayles (@kevinhayles) reported 44 minutes ago from Ware, England

  Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall

• 
  Jane Cambridge (@jane_cambridge) reported 48 minutes ago from Hadstock, England

  @EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc

• 
  ROB (@97_BULLDOG_97) reported 49 minutes ago from Buntingford, England

  @sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal

• 
  Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported 51 minutes ago from Birchanger, England

  @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

• 
  John (@Dadyougeek) reported 53 minutes ago from Harlow, England

  I’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets

• 
  TomJackson10 (@TomJackson10) reported 53 minutes ago from Bishop's Stortford, England

  @ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?

• 
  lee (@ljchandler11) reported 54 minutes ago from Harlow, England

  @EE hi trying to gift data to my son but keep getting error message.. can you help.

• 
  ROB (@97_BULLDOG_97) reported 57 minutes ago from Buntingford, England

  @sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks

• 
  Cllr Matthew Saggers (@MatthewSaggers) reported 58 minutes ago from Harlow, England

  @ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andrew (@adrewmg) reported 9 minutes ago

  @EE I haven’t been able to use my phone since I get to Spain a few days ago. I can’t make calls or use the internet. How can I log into my account when I can’t receive the text code sent to my phone. I have never had this problem on other networks.

• 
  3LandObserver ☦️ (@3LandObserver) reported 9 minutes ago

  @EE @geynosha And yet you *don't* understand, because your "solution" is for him to get an unnecessary UK number just to use your stupid Wi-Fi at this stupid hotel.

• 
  Ben Hodson (@Boltonben) reported 10 minutes ago

  @EE @_deedee33 Love the fact your advice is to use a website to check service status and signal strength when the complaint is lack of signal / service. Think about it!?

• 
  Steve Ritchie - MetalTalk💙 (@SARitchie) reported 10 minutes ago

  @EE @nickduval That is shocking, @EE and I am a customer too. You have a crap system for this.

• 
  TankMatt and 452 other people (@tank_matt) reported 12 minutes ago

  Had an issue with @EE for weeks and they just refusing to help.

• 
  ade (@newbornat) reported 14 minutes ago

  @EE what's going on with the internet/wifi in my area? (Ta6) Its been down all day. Ive been using my data. The time keeps changing when its getting 'fixed' we should have a month's discount. I pay for it and cant even use it.

• 
  SP (@SimonVelocity) reported 14 minutes ago

  @Benleo Had very similar with @EE utterly useless & even one year after it’s meant to have been sorted (thrown back within 14 days) they are still billing me per month for a non-existent broadband service. They are not just useless they are shysters too! They deserve to go skint!

• 
  Mike (@MikeFitnes89102) reported 14 minutes ago

  Have been having signal issues for the last two days @EE and your checkers has confirmed that there are no issues in my area, and yet one bar and continuous EE Edge displaying at regular intervals during the day

• 
  MARV (@marv33067105) reported 17 minutes ago

  @astortate @virginmedia @EE Unfortunately most companies are doing this … try speaking to human at Evri!! .. and they the nerve to call this ‘Customer Service’

• 
  Brodzhausen🕷️💚 (@LoveBites_Brodz) reported 18 minutes ago

  I’ve only been a @EE broadband customer for a few more and we’ve had a few issues with our income through our fault of our own. I can’t even begin to put into words how unbelievably helpful and accommodating and they have been. Absolute top-notch customer service 👌