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EE outages and service status in Ugley, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Ugley, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • 100% E-mail (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ugley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 2: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ugley, England

The most recent EE outage reports came from the following cities: Bishops Stortford, Royston, and Haverhill.

CityProblem TypeReport Time
Bishops Stortford E-mail 9 days ago
Royston Phone 1 month ago
Haverhill Internet 1 month ago
Bishops Stortford Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ugley, England

Latest outage, problems and issue reports in Ugley and nearby locations:

  • TomJackson10
    TomJackson10 (@TomJackson10) reported from Bishop's Stortford, England

    @ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

  • pavlosant
    Pavlos (@pavlosant) reported from Saffron Walden, England

    @ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service

  • MatthewSaggers
    Cllr Matthew Saggers (@MatthewSaggers) reported from Harlow, England

    @ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.

  • helengalletley
    Helen Galletley (@helengalletley) reported from Fowlmere, England

    @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

  • kevinhayles
    Kevin Hayles (@kevinhayles) reported from Ware, England

    Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall

  • hertscooke
    Lee Cooke (@hertscooke) reported from Royston, England

    Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

  • Hoodie1973
    WAYNE HOOD (@Hoodie1973) reported from Harlow, England

    Sorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor

  • Dadyougeek
    John (@Dadyougeek) reported from Harlow, England

    I’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets

  • jane_cambridge
    Jane Cambridge (@jane_cambridge) reported from Hadstock, England

    @EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc

  • johnski2000
    John Smoleskis (@johnski2000) reported from Harlow, England

    @EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks

  • kevinhayles
    Kevin Hayles (@kevinhayles) reported from Harlow, England

    @ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!

  • gonzbigdaf
    Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Birchanger, England

    @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

  • 97_BULLDOG_97
    ROB (@97_BULLDOG_97) reported from Buntingford, England

    @sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal

  • 97_BULLDOG_97
    ROB (@97_BULLDOG_97) reported from Buntingford, England

    @sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks

  • Debzlou
    Debzlou (@Debzlou) reported from Haverhill, England

    @EE got no broadband currently - are there any network issues?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dancetillwedi3
    🍭 (@dancetillwedi3) reported

    @EE your customer service is terrible. Your representative was extremely pushy and made me feel uncomfortable when I tried to cancel my wifi. The process is also extremely difficult for no reason

  • 14EZA
    Eza (@14EZA) reported

    @EE it is absolutely staggering at how incompetent your company is at this point and how badly you treat your customers! Miss selling me products on multiple occasions and despite offering me a refund, i haven’t received it, and funnily enough now there is no record of my refund

  • adrewmg
    andrew (@adrewmg) reported

    @EE I haven’t been able to use my phone since I get to Spain a few days ago. I can’t make calls or use the internet. How can I log into my account when I can’t receive the text code sent to my phone. I have never had this problem on other networks.

  • shaundadams
    Shaun Adams (@shaundadams) reported

    @EE This ain’t going to work. I’ve tried that number and end up in an automated queue. I provided my contact details to allow EE to contact me. Instead I am doing the chasing over an issue I have shown is not what is claimed. I look forward to hearing from you, please!

  • leetham_paul
    Paul Leetham (@leetham_paul) reported

    @EE What on earth is happening with EE? App rarely works without errors & sorry this page can’t be found please try again later. Now I get services blocked even though bills paid on time & excellent credit history. Time to leave one thinks.

  • Gillykins58
    Gill Clarke 🐝 (@Gillykins58) reported

    @MCFC2012 @EE I did wonder if it was a local problem. Sorry you having to put up with that. Must be really annoying.

  • shawtty64
    Me (@shawtty64) reported

    @GorwayGlobal @EE Their website is so bad.... im always on the phone to them. They take your name, say ses there is a problem, add you to a list available say it will be back to normal in 24Hrs

  • CharlesSalt3
    Charles Salt (@CharlesSalt3) reported

    @EE I am fed up with not being able to connect to the internet, I’m down again! The last time I spoke to someone non Plymouth it was fixed now it has gone again, I am paying all this money and I am rarely on the internet,

  • lennyrfc
    Lennox Richardson (@lennyrfc) reported

    @EE Why is my 5G & phone signal so consistently awful in the SE. I got a better reception in the Amazon Rainforest when away with work than I do in 🇬🇧

  • GorwayGlobal
    JayEnAar (@GorwayGlobal) reported

    Dear @EE Your website sucks. After logging in why on earth does it keep reverting to the opening page after every munu choice I make. All I wanted to do was to set up EU roaming (and be billed 2.72 per day) for ONE of the 3 SIMs on my account. Your website defeated me.