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EE outages and service status in Ugley, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Ugley, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Phone.
  • The most recent signal from this area was received May 24, 8:23 PM GMT+1.
  • 50% E-mail (50%)
  • 50% Phone (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ugley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 29: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ugley, England

The most recent EE outage reports came from the following cities: Bishops Stortford, Royston, and Haverhill.

CityProblem TypeReport Time
Bishops Stortford E-mail 5 days ago
Royston Phone 29 days ago
Haverhill Internet 1 month ago
Bishops Stortford Internet 2 months ago

Nearby cities with recent reports

Bishops Stortford

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ugley, England

Latest outage, problems and issue reports in Ugley and nearby locations:

  • hertscooke
    Lee Cooke (@hertscooke) reported from Royston, England

    Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....

  • Dadyougeek
    John (@Dadyougeek) reported from Harlow, England

    I’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets

  • kevinhayles
    Kevin Hayles (@kevinhayles) reported from Harlow, England

    @ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!

  • 97_BULLDOG_97
    ROB (@97_BULLDOG_97) reported from Buntingford, England

    @sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

  • jane_cambridge
    Jane Cambridge (@jane_cambridge) reported from Hadstock, England

    @EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc

  • Hoodie1973
    WAYNE HOOD (@Hoodie1973) reported from Harlow, England

    Sorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor

  • kevinhayles
    Kevin Hayles (@kevinhayles) reported from Ware, England

    Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

  • 97_BULLDOG_97
    ROB (@97_BULLDOG_97) reported from Buntingford, England

    @sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks

  • Debzlou
    Debzlou (@Debzlou) reported from Haverhill, England

    @EE got no broadband currently - are there any network issues?

  • gonzbigdaf
    Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Birchanger, England

    @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

  • ljchandler11
    lee (@ljchandler11) reported from Harlow, England

    @EE hi trying to gift data to my son but keep getting error message.. can you help.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

  • ChairBadger
    Gavin Plume (@ChairBadger) reported from Harlow, England

    @EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?

  • helengalletley
    Helen Galletley (@helengalletley) reported from Fowlmere, England

    @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

  • pavlosant
    Pavlos (@pavlosant) reported from Saffron Walden, England

    @ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service

  • johnski2000
    John Smoleskis (@johnski2000) reported from Harlow, England

    @EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaJac03929654
    Lisa Grantham (@LisaJac03929654) reported

    @EE bought two S26 Ultra's - promised buds but its proving impossible to get them 🙁 tried to call customer services but they didn't call us back.

  • rnbwithu
    ali ˚୨୧⋆。 (@rnbwithu) reported

    @EE three days of no service how am i even supposed to get this fixed if i can't ring your customer service AS I HAVE NO SERVICE????

  • DinaGlyphs
    Opeyemi Daniel (@DinaGlyphs) reported

    @EE When asked if I want to talk to someone and I follow the prompt, the call ends with an instruction to wait for further messages to guide me on how to get further support. The message doesn’t arrive, nor do I get a call back.

  • GorwayGlobal
    JayEnAar (@GorwayGlobal) reported

    @EE Thanks. finally: A call to 150 shd allow ME, the customer to choose to talk to a real person. Twice it leads me round the houses, then says, "Weve sent you a text. Follow the instructions and you're sorted. Good bye". I need to say thanks and bye to end the call.

  • WShrew2
    THE Wandering Shrew (@WShrew2) reported

    @EE What is going on with broadband, YO7? Fix it ASAP

  • b_lfairweather
    Beth Fairweather (@b_lfairweather) reported

    @EE then turned it back on after a LOT of discussing and promised to go back and listen to the sales call and call back and NEVER DID. Phoned back again and got fobbed off again. And the complaints form online doesn’t work

  • marv33067105
    MARV (@marv33067105) reported

    @astortate @virginmedia @EE Unfortunately most companies are doing this … try speaking to human at Evri!! .. and they the nerve to call this ‘Customer Service’

  • CharlesSalt3
    Charles Salt (@CharlesSalt3) reported

    @EE I am fed up with not being able to connect to the internet, I’m down again! The last time I spoke to someone non Plymouth it was fixed now it has gone again, I am paying all this money and I am rarely on the internet,

  • hawkins_carole
    Carole Hawkins (@hawkins_carole) reported

    @EE What the heck are you playing at now - a text message to be sent every time one wants to see emails and you state send text to the email address you can't get into without the passcode - what idiot in your company dreamed this mess up.

  • ChrisLeeTM
    ChrisLee™ (@ChrisLeeTM) reported

    @EE how do I cancel my broadband? My bill isn’t due until the 27th yet you decide to disconnect my broadband at 10pm, meaning I can’t even call EE. Then you disable my router from even connecting to devices in my home such as a WiFi printer!!! WTAF! 😡