EE Outage Report in Ugley, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ugley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 08: Problems at EE
EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ugley, Essex, England
The most recent EE outage reports came from the following cities: Haverhill, Royston and Harlow.
| City | Problem Type | Report Time |
|---|---|---|
 Haverhill |
||
| Royston |
Internet | |
| Harlow |
Phone | |
| Buntingford |
Phone | |
| Saffron Walden |
Wi-fi | |
| Great Dunmow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ugley, England
Latest outage, problems and issue reports in Ugley and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Cllr Matthew Saggers
(@MatthewSaggers) reported
from
Harlow, England
@ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.
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Kevin Hayles
(@kevinhayles) reported
from
Ware, England
Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall
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John Smoleskis
(@johnski2000) reported
from
Harlow, England
@EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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lee
(@ljchandler11) reported
from
Harlow, England
@EE hi trying to gift data to my son but keep getting error message.. can you help.
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John
(@Dadyougeek) reported
from
Harlow, England
I’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets
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TomJackson10
(@TomJackson10) reported
from
Bishop's Stortford, England
@ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?
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WAYNE HOOD
(@Hoodie1973) reported
from
Harlow, England
Sorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor
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Rob moore🥩🥩🍺🍺
(@gonzbigdaf) reported
from
Birchanger, England
@EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone
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Gavin Plume
(@ChairBadger) reported
from
Harlow, England
@EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?
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Lee Cooke
(@hertscooke) reported
from
Royston, England
Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Pavlos
(@pavlosant) reported
from
Saffron Walden, England
@ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service
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Kevin Hayles
(@kevinhayles) reported
from
Harlow, England
@ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!
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Helen Galletley
(@helengalletley) reported
from
Fowlmere, England
@EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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salma yusuf
(@salmayusuf3) reported
@EE you need to coach some customer service skills to your broadband team . Especially Bill from the Newcastle team his customer service skills are disgusting I would@f even speak to my worst enemy the way he spoke to me . Disgusting customer service #EE
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kitbag ❤️
(@kitbag86) reported
@EE terrible network coverage again in Wr9 !! 🤬I’m Losing business over this
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Ashley Watson
(@Lostash) reported
@EE Er, never! Educate your staff as a priority before attempting to get customers back, or you're just wasting your breath!
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Sophie Randle
(@_JustSoph_) reported
@EE hello. My housemate and I have had no phone signal since yesterday. Will it be coming back today? Thanks
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Andrew Jago
(@andrewjago) reported
@EE his is there a problem with the signal in the RM14 area? I have had no signal all day.
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Charlie Hurley
(@CharlieHurley) reported
@EE Well thats a bit of a joke. Please guide me to cancel my upgrade
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Tony
(@tonypcaterham) reported
@EE As a customer for well over 10 years I am appalled at the price increase you have sent me. Almost 10%, we have had at least 3 or 4 devices at a time with you. While your customers are suffering due to higher food & fuel bills. Disgraceful
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Victoria Ward
(@vickynev84) reported
@EE any update on when we will get signal back in CM6?
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Daniel Witter
(@DanielWitter6) reported
@EE Thanks for coming back to me @bt_uk beat you too it 😎 they have called the EE tech team for me and they confirm a power outage at the transmitter locally to me so hence no signal on our phones or our hybrid connect router 👍🏼 @bt 🥇🫶🏻
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George Archibald
(@GeorgeA19879107) reported
@EE your service is terrible. I'm paying you every month for Internet that's unusable. Paid for for separate subscription service that I can't even use because the service I'm paying you far is so dreadful.