EE outages and service status in Ugley, England
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- EE generated 0 outage signals in the last 24 hours around Ugley, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ugley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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EE Issues Reports Near Ugley, England
Latest outage, problems and issue reports in Ugley and nearby locations:
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Pavlos (@pavlosant) reported from Saffron Walden, England@ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service
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Lee Cooke (@hertscooke) reported from Royston, EnglandCome on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....
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Cllr Matthew Saggers (@MatthewSaggers) reported from Harlow, England@ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.
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Paul (@paulhayward200) reported from Haverhill, England@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Jane Cambridge (@jane_cambridge) reported from Hadstock, England@EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc
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Paul (@paulhayward200) reported from Haverhill, England@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Kevin Hayles (@kevinhayles) reported from Harlow, England@ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!
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Paul (@paulhayward200) reported from Haverhill, England@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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Helen Galletley (@helengalletley) reported from Fowlmere, England@EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.
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Paul (@paulhayward200) reported from Haverhill, England@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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TomJackson10 (@TomJackson10) reported from Bishop's Stortford, England@ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?
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WAYNE HOOD (@Hoodie1973) reported from Harlow, EnglandSorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor
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ROB (@97_BULLDOG_97) reported from Buntingford, England@sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks
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ROB (@97_BULLDOG_97) reported from Buntingford, England@sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal
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Debzlou (@Debzlou) reported from Haverhill, England@EE got no broadband currently - are there any network issues?
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John (@Dadyougeek) reported from Harlow, EnglandI’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets
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Paul (@paulhayward200) reported from Haverhill, England@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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John Smoleskis (@johnski2000) reported from Harlow, England@EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks
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Paul (@paulhayward200) reported from Haverhill, England@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Kevin Hayles (@kevinhayles) reported from Ware, EnglandVery poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Gray (@Monetization26) reported@EE @WeAreOpenreach since we have had no service since the 14th August why don’t you pull your finger out and sort the issue out!! The client Journey has been a disgrace, lie after lie, I even got told I can’t speak to the cancellation team and I can’t cancel. @Ofcom
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Graham Phillips (@dagenhamboy) reported@EE @OliverH69492772 You go to Gran Canaria get a ferry out at sea and get a perfect 5g signal but back home down at my local sea front you no data signal at all . pathetic.
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Kev (@KevlarBrock) reported@MarkDavisonUK @EE @Plusnet ONT (always green, never a red LOS light) even during outages hub shows aqua. Earlier had DNS issues before connection dropped. Gathering data for exec office call Wednesday. Interesting re: router…
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@neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported@bt_uk @s_starrr6 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.
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Christopher Tracy (@Milnero4) reported@EE Still not had a response to my complaint from a week ago.
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Thamsanqa Mabaso (@ThamsanqaMabaso) reported@EE my wifi has been down since last night and its frustrating that everyday I have to reset the router due to awfully slow speed. I cannot continue like this.
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Mark Davison (@MarkDavisonUK) reported@KevlarBrock @EE Best recommendation would be to speak to the exec advisor and see what resolution they can come up with, definitely try and get the product changed to a WiFi 7 router as that will resolve your issues 10x over
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Held der Arbeit (@HeldinEU) reported@EE my landline and broadband are down. Any advice?
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Greg (@Peter_Gregory_H) reported@EE I’m waiting for someone to call me. I wrote ASSIST in a text message 30 minutes ago. EE is on the ball when you want my money. Silence when I need to speak to a real person for help.
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𝙼𝙰𝚃𝚃 𝚂𝙿𝚁𝙰𝙺𝙴 (@mattsprake) reported@O2 Nah.. it’s ok.. I’ve had enough! Today I switched to @EE after being your customer for around 20 years! Your customers deserve MUCH MUCH better and it’s not just the signal! It’s just about everything! While in the store two more people switched over as well.. I’d say you guys are in big trouble!