EE outages and service status in Ugley, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ugley, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ugley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ugley, England
The most recent EE outage reports came from the following cities: Royston, Haverhill, Bishops Stortford, and Sawbridgeworth.
| City | Problem Type | Report Time |
|---|---|---|
 Royston
|
Phone | 15 days ago |
|
Haverhill
|
Internet | 17 days ago |
|
Bishops Stortford
|
Internet | 1 month ago |
Community Discussion
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EE Issues Reports Near Ugley, England
Latest outage, problems and issue reports in Ugley and nearby locations:
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Cllr Matthew Saggers (@MatthewSaggers) reported from Harlow, England@ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.
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John Smoleskis (@johnski2000) reported from Harlow, England@EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks
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Paul (@paulhayward200) reported from Haverhill, England@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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lee (@ljchandler11) reported from Harlow, England@EE hi trying to gift data to my son but keep getting error message.. can you help.
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Paul (@paulhayward200) reported from Haverhill, England@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Paul (@paulhayward200) reported from Haverhill, England@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Birchanger, England@EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone
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WAYNE HOOD (@Hoodie1973) reported from Harlow, EnglandSorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor
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ROB (@97_BULLDOG_97) reported from Buntingford, England@sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal
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Pavlos (@pavlosant) reported from Saffron Walden, England@ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service
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Helen Galletley (@helengalletley) reported from Fowlmere, England@EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.
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Gavin Plume (@ChairBadger) reported from Harlow, England@EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?
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Lee Cooke (@hertscooke) reported from Royston, EnglandCome on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....
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Kevin Hayles (@kevinhayles) reported from Harlow, England@ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!
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John (@Dadyougeek) reported from Harlow, EnglandI’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets
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Debzlou (@Debzlou) reported from Haverhill, England@EE got no broadband currently - are there any network issues?
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Paul (@paulhayward200) reported from Haverhill, England@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Paul (@paulhayward200) reported from Haverhill, England@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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ROB (@97_BULLDOG_97) reported from Buntingford, England@sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks
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Kevin Hayles (@kevinhayles) reported from Ware, EnglandVery poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matt (@MattCowlin) reported@EE My mobile data is not working on my plan. In the CM17 area. Is this a known issue?
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Chris (@geordiechris48) reported@kingprawnball @WeAreOpenreach @EE Surely, if it’s an issue from the decision Openreach made, EE can’t be to blame for the slow speeds?
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Jac Dee 🇺🇦 (@Jacsplace3) reportedFinally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog
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Mared Williams (@mared_williams5) reported@EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?
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Alex Smerdon (@alex_smerdon) reported@EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.
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Erin Louise Hunt 🪬 (@erinlouisehunt) reported@EE You could’ve kept me as a customer with a new phone for another 2 years but I’m tempted to go elsewhere just purely because that is highly annoying and extremely misleading!
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AFCdonnilad (@afcdonnilad) reportedPT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.
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RaSHiDa (@ItsOnlyRash) reported@EE I havent got access to any other phones 😫 i cant do it from the EE app either, it's terrible and my WiFi here is crap, too!
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2
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ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported@EE What's happening my broad band is down via you on BT... And your bb tracker is offline. So... Not really sure what you can propose. This is also the third time this week and had a whole day in the weekend out which is in you sla but cmon