EE outages and service status in Ugley, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ugley, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ugley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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EE Issues Reports Near Ugley, England
Latest outage, problems and issue reports in Ugley and nearby locations:
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Paul (@paulhayward200) reported from Haverhill, England@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Paul (@paulhayward200) reported from Haverhill, England@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Jane Cambridge (@jane_cambridge) reported from Hadstock, England@EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc
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TomJackson10 (@TomJackson10) reported from Bishop's Stortford, England@ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?
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ROB (@97_BULLDOG_97) reported from Buntingford, England@sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks
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ROB (@97_BULLDOG_97) reported from Buntingford, England@sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal
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Paul (@paulhayward200) reported from Haverhill, England@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Lee Cooke (@hertscooke) reported from Royston, EnglandCome on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....
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Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Birchanger, England@EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone
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Gavin Plume (@ChairBadger) reported from Harlow, England@EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?
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Pavlos (@pavlosant) reported from Saffron Walden, England@ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service
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Debzlou (@Debzlou) reported from Haverhill, England@EE got no broadband currently - are there any network issues?
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John Smoleskis (@johnski2000) reported from Harlow, England@EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks
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John (@Dadyougeek) reported from Harlow, EnglandI’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets
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Kevin Hayles (@kevinhayles) reported from Harlow, England@ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!
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WAYNE HOOD (@Hoodie1973) reported from Harlow, EnglandSorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor
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Paul (@paulhayward200) reported from Haverhill, England@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Cllr Matthew Saggers (@MatthewSaggers) reported from Harlow, England@ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.
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Paul (@paulhayward200) reported from Haverhill, England@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Helen Galletley (@helengalletley) reported from Fowlmere, England@EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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A.M (@myler717) reported@EE my WiFi has went to the dogs. Help me out brother
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Martin McConachie (@HamdonMart) reported@EE I've tried this and it doesn't work. Have been into a store today, they thought it was the sim but after changing it, still no service. Tried activating an eSim and this has now failed too. Still can't get access to live chat or anything.
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Fuse Energy (@fuseenergy) reported@AnjaliS53393221 @EE Hi Anjali! We're sorry to hear that. Many of our customers are seeing that our website is blocked due to potential malicious activity. We have checked thoroughly for faults on our end and can't see anything that would call for us to have this flag. We have been talking to the EE technical team and haven't been able to progress or come to a resolution. @EE we would greatly appreciate a deeper look into the reason so many of your customers are experiencing this issue - some of them have made contact but haven't been able to come to a resolution.
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simon withers (@KalEl_WBS) reported@EE It wasn’t just my phone, another phone had absolutely no service.
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Imisi (@ImisiAda) reported@EE your customer service is horrendous. I've had a complaint open for 6 weeks and everyone has been extremely unhelpful.
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Paul McCaffrey (@PaulMac9) reported@EE What's the craic with your signal in Hexham tonight?
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Red Joan 🌹 (@JoanDevizes) reported@EE can someone at @EE let me know why it’s taking 7days to restore broadband for two 80+ year-olds with no landline or other means of getting help in an emergency?’
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Sarah loopy (@Sarahlewp) reported@EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !
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Wayne Smith @waynesmith1971.bsky.social (@WayneSmithUK71) reported@EE @Hepworthclare This is not just EE but all phone companies, which is ironic but it's just impossible to get through to anyone. You get stuck in a queue for thirty minutes, it's just ridiculous. My message to every service company is PLEASE sort your call centres out and employ more people.
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Alan Royston (@pagechord) reported@EE - Been going through problems with @EE for weeks, your transition to digital landlines is shambolic. The newly supplied Smart Hub wouldn't connect, landline still doesn't work. Told you'll need to order landline again, awaiting further call Mon, Aug 10th. Appalling service!