EE outages and service status in Ugley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ugley, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ugley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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EE Issues Reports Near Ugley, England
Latest outage, problems and issue reports in Ugley and nearby locations:
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Helen Galletley (@helengalletley) reported from Fowlmere, England@EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.
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John (@Dadyougeek) reported from Harlow, EnglandI’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets
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Kevin Hayles (@kevinhayles) reported from Harlow, England@ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!
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Kevin Hayles (@kevinhayles) reported from Ware, EnglandVery poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall
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lee (@ljchandler11) reported from Harlow, England@EE hi trying to gift data to my son but keep getting error message.. can you help.
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Lee Cooke (@hertscooke) reported from Royston, EnglandCome on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....
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John Smoleskis (@johnski2000) reported from Harlow, England@EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks
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Pavlos (@pavlosant) reported from Saffron Walden, England@ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service
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Gavin Plume (@ChairBadger) reported from Harlow, England@EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?
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WAYNE HOOD (@Hoodie1973) reported from Harlow, EnglandSorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor
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Paul (@paulhayward200) reported from Haverhill, England@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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Jane Cambridge (@jane_cambridge) reported from Hadstock, England@EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc
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Cllr Matthew Saggers (@MatthewSaggers) reported from Harlow, England@ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.
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ROB (@97_BULLDOG_97) reported from Buntingford, England@sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal
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TomJackson10 (@TomJackson10) reported from Bishop's Stortford, England@ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?
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Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Birchanger, England@EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone
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Debzlou (@Debzlou) reported from Haverhill, England@EE got no broadband currently - are there any network issues?
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Paul (@paulhayward200) reported from Haverhill, England@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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ROB (@97_BULLDOG_97) reported from Buntingford, England@sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks
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Paul (@paulhayward200) reported from Haverhill, England@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Stokes (@Stokesy88) reported@ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!
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Martin Trew (@mptrew) reported@EE Picture blocking, channels simply stop so we have to turn over and back, loss of picture and audio sync. Wifi range is very poor.
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JT (@JTXbox) reported@marcusoft365 @EE @XBOX I am also an EE customer, but financial circumstances atm I cant even afford the extra £80 atm even though thats an absolute steal, congrats on getting one, I managed to get the controller on Smyths though.
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Mark Davison (@MarkDavisonUK) reported@KevlarBrock @EE @Plusnet Sky are relatively good for pricing right now, however they also operate on the Openreach lines so if it’s an Openreach issue it might be a recurring thing - Starlink is a good shout or the 5G routers
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Simon James 🚂 (@UKMondoMan) reported@EE Issue now resolved. Not the outcome I was looking for but a fair compromise.
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Barney & Chris (@AmbroseBarnaby) reported@EE If I do the upgrade in person I assume this won’t be an issue and the device will be delivered to the store. I can do this if needs be
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Graham Phillips (@dagenhamboy) reported@EE @OliverH69492772 You go to Gran Canaria get a ferry out at sea and get a perfect 5g signal but back home down at my local sea front you no data signal at all . pathetic.
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@neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported@s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.
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VinZin (@_vzinni) reported@EE why is your roaming in Europe not working today ? I’ve called your service centre three times today. Wasted three hours and nothing was solved. I cannot make or receive calls. Disgraceful service.
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PH (@PHEFC83) reported@EE Finally spoke to your unhelpful call centre. Utter shite. No fault on the line, yet I can’t hold a teams call with it lagging. Basically told tough ****. 🙃