EE Outage Report in Ugley, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ugley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ugley, Essex, England
The most recent EE outage reports came from the following cities: Bishops Stortford and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Bishops Stortford |
Total Blackout | |
| Bishops Stortford |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Harlow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ugley, England
Latest outage, problems and issue reports in Ugley and nearby locations:
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Gavin Plume
(@ChairBadger) reported
from
Harlow, England
@EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?
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Cllr Matthew Saggers
(@MatthewSaggers) reported
from
Harlow, England
@ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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ROB
(@97_BULLDOG_97) reported
from
Buntingford, England
@sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal
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Jane Cambridge
(@jane_cambridge) reported
from
Hadstock, England
@EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc
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John Smoleskis
(@johnski2000) reported
from
Harlow, England
@EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks
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Pavlos
(@pavlosant) reported
from
Saffron Walden, England
@ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service
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ROB
(@97_BULLDOG_97) reported
from
Buntingford, England
@sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks
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TomJackson10
(@TomJackson10) reported
from
Bishop's Stortford, England
@ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?
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lee
(@ljchandler11) reported
from
Harlow, England
@EE hi trying to gift data to my son but keep getting error message.. can you help.
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Rob moore🥩🥩🍺🍺
(@gonzbigdaf) reported
from
Birchanger, England
@EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone
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John
(@Dadyougeek) reported
from
Harlow, England
I’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Kevin Hayles
(@kevinhayles) reported
from
Harlow, England
@ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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Kevin Hayles
(@kevinhayles) reported
from
Ware, England
Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Campbell Dunn
(@campbelldu) reported
@EE Not much point there all day when you are not able to help
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The Only Real Teaser
(@BBGNickelle) reported
@drudela @EE Hi bro please I need to sell my ps5 to settle some problems i am will to sell 470-500$
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wayne
(@wazzalfc8) reported
@EE hi I'm looking at a new sim only deal with you and when I've spoke to one of your team they say I can't carry my existing customer loyality over to new deal why is this as continuing to be a customer is being loyal is it not
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The Real Mrs A
(@TheRealMrsA01) reported
@EE why can’t customer service agents pass on simple but essential information to their customers?
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Neil A Heywood
(@SirNeilH) reported
Update: Phone call from @EE to re-send engineer to carry out the repair that they've failed to do in the last year. As they say, time will tell. I am sure @BT has intervened to get #EE to step up on their customer relation skills. Watch this space
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Flemoooo 😛
(@DavidFlemo) reported
@EE while none of you are bothered. A 12 year old has got no money, you need to refund my money today. You funking horrible sick robbing *******.
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Emma⚢-Taylor Swift Fan ¹³ 🦋Naya Rivera🦋 🏳️🌈
(@taylorismyangel) reported
@EE Never answered my DM
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Liz garner
(@lizgxx) reported
So after Donna from Wexford @EE putting me in hold over 40 minutes ago, she has now ended the call 😡😡😡😡😡😡😡 💩 EE customer service!!! Did you get you customer service certificates from your christmas crackers?? 😡
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HAYLEY NEWTON
(@HEALERH) reported
@EE Terrible service from bright star no bag to return phone do not charge me the money then! 😡😤
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Mick Kearns
(@mickykea) reported
@EE extremely slow speeds tonight in PA2 area. Do you know of a problem?