EE Outage Report in Ugley, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ugley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ugley, Essex, England
The most recent EE outage reports came from the following cities: Bishops Stortford and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Bishops Stortford |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Harlow |
Internet | |
| Haverhill |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ugley, England
Latest outage, problems and issue reports in Ugley and nearby locations:
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Kevin Hayles
(@kevinhayles) reported
from
Harlow, England
@ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!
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Rob moore🥩🥩🍺🍺
(@gonzbigdaf) reported
from
Birchanger, England
@EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone
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John Smoleskis
(@johnski2000) reported
from
Harlow, England
@EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks
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John
(@Dadyougeek) reported
from
Harlow, England
I’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets
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lee
(@ljchandler11) reported
from
Harlow, England
@EE hi trying to gift data to my son but keep getting error message.. can you help.
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TomJackson10
(@TomJackson10) reported
from
Bishop's Stortford, England
@ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?
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Kevin Hayles
(@kevinhayles) reported
from
Ware, England
Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Pavlos
(@pavlosant) reported
from
Saffron Walden, England
@ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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ROB
(@97_BULLDOG_97) reported
from
Buntingford, England
@sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal
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ROB
(@97_BULLDOG_97) reported
from
Buntingford, England
@sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks
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Gavin Plume
(@ChairBadger) reported
from
Harlow, England
@EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?
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Jane Cambridge
(@jane_cambridge) reported
from
Hadstock, England
@EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Cllr Matthew Saggers
(@MatthewSaggers) reported
from
Harlow, England
@ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nick_Keith51
(@FKeith51) reported
@EE your signal in Bedfordshire has been shocking for 3 weeks. How you can possibly take money from people and provide this service is unacceptable, sort your **** out!
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Ollie Weaver
(@weavero96x) reported
@EE @MathurMnk Tbh EE your signal over Berkshire is horrendous, are you going to bother putting up a mast for finchampstead, shinfield, Arborfield residents??
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Ally 🇦🇺🇮🇹⚔️
(@Ally1889) reported
Seriously I must be the only person who doesn’t have a problem with @EE at the moment ?! Everyone reporting problems, slagging the Company off - people need to be patient things will get sorted.
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helmy
(@donFanuccy) reported
@EE I have been trying to cancel my broadband for the last month as I had to leave the country. Your operators keep telling me that there is an issue with your system. I am calling you from abroad and it costs me a lot in roaming charges. Why are you doing this to your customers?
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Graeme Keddie
(@graked) reported
@EE I’ve have registered a complaint about 2 agents I spoke with on your chat service. Why would I get a text within 5 mins saying that a compliant have been registered and if I don’t contact you within 7 days you will close it as resolved. No one has even looked into it?
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LFC_ Mentality_Monster
(@MonsterMenLFC) reported
@EE @virginmedia I’m so surprised you want to position this as an opportunity to sell an additional product as opposed to solving the issue of a customer who is having slow speeds and broadband that is cutting out
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LFC_ Mentality_Monster
(@MonsterMenLFC) reported
@EE I’m on the phone to them now. The best they can offer is a free WiFi extender for 3 months and then I have to pay extra thereafter which is a big increase on what I am paying. All I want is a broadband service that works as good as what I had with @virginmedia before.
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Reyna
(@MoktamRima) reported
@EE I have talked to the customer care n I have formally lodged a complaint as the third customer care executive Mr.Joseph too steps to review my account information n confirmed that it was EE error that they had not recorded the correct customer information because of which
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Luke
(@257crypto1) reported
@IGN @EE What a terrible advert who ever put this out needs sacking
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LFC_ Mentality_Monster
(@MonsterMenLFC) reported
@EE @virginmedia The worst part is they have now listened to both call recordings and confirmed I was told I would get a free WiFi extender if the engineer visited to confirm poor speeds which he did. Upon hearing the recordings I’ve got an offer of 3 months free instead of correcting situation