EE Outage Report in Ugley, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ugley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Ugley, Essex, England
The most recent EE outage reports came from the following cities: Haverhill, Sawbridgeworth and Bishops Stortford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ugley, England
Latest outage, problems and issue reports in Ugley and nearby locations:
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ROB
(@97_BULLDOG_97) reported
from
Buntingford, England
@sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal
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Kevin Hayles
(@kevinhayles) reported
from
Harlow, England
@ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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ROB
(@97_BULLDOG_97) reported
from
Buntingford, England
@sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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lee
(@ljchandler11) reported
from
Harlow, England
@EE hi trying to gift data to my son but keep getting error message.. can you help.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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John
(@Dadyougeek) reported
from
Harlow, England
I’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets
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Kevin Hayles
(@kevinhayles) reported
from
Ware, England
Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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John Smoleskis
(@johnski2000) reported
from
Harlow, England
@EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks
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Pavlos
(@pavlosant) reported
from
Saffron Walden, England
@ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service
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TomJackson10
(@TomJackson10) reported
from
Bishop's Stortford, England
@ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Gavin Plume
(@ChairBadger) reported
from
Harlow, England
@EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?
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Cllr Matthew Saggers
(@MatthewSaggers) reported
from
Harlow, England
@ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.
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Jane Cambridge
(@jane_cambridge) reported
from
Hadstock, England
@EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc
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Rob moore🥩🥩🍺🍺
(@gonzbigdaf) reported
from
Birchanger, England
@EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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em stansfield
(@the_emilyedit) reported
We had an engineer out last week to check the internet, and they said everything was fine... and yet the signal still cuts off about 10 times a day... working from home is impossible 🙈 @EE
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Diana V 🇮🇹
(@Queenof_Speed) reported
@EE Hey is there any signal issues in MK41 7RS area? My signal all is morning has been shocking and calls are dropping. I have no bars
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ღKαтıεღ
(@Katiie90_x) reported
@ee again I'm having problems with my messages not being sent... Why is this?? Just keeps happening randomly
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Harriet
(@DmytriwHarriet) reported
@EE is there an issue with the broadband in Suffolk. My internet is going down every 20 minutes and it's driving me nuts! Your website also only shows how to restart and aprt your router, so i can't actually find out if there's a problem in my area.
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LAURA
(@lbp__x) reported
@hello_candicex @MoneySavingExp @EE I’ve been paying £123 for the last 3 years for a phone and tablet. A tablet that’s contract ended over a year ago and I’ve paid £500 for a service that hasn’t even been used. How can that be justified? I had no way of finding out because of their site / app being faulty.
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J
(@JambonBagette) reported
@Buckfire1 @EE @EE be honest with your customers. Long and short of this is that EE don't have an answer and each case is having to be manually adjusted and the 'back office' wouldn't hear it until after the 14 days, despite all adverts stating 14 days. Consider a complaint / OFCOM submission.
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LAURA
(@lbp__x) reported
@EE I have spoken with your team this morning who told me the contract ended last year and that it just rolled over. I had no notification of this as you would like a phone contract. I’ve also been told I still have to pay for next months bill as well as it takes 30 days to cancel.
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Rosie
(@RosieeHill) reported
@EE I am in the process of researching head office information and discovered you're owned by BT. Who knew? I realise everyone is working with fewer staff members but there must be someone who has more access/control than a customer service representative?
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Rosie
(@RosieeHill) reported
@EE So the only telephone number in existence for someone to call is the customer services team, who can't do anything to help me? I've tried calling them, facebook message, email, online chat, and now reactivated twitter to speak to you. I am despairing please help me.
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Toby King
(@kingstoby1) reported
@Diddy987 @EE @btsport Like I say. If you have the problem take it up with Sony. Not the company who has no power in the matter