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EE outages and service status in Ugley, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Ugley, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • 100% E-mail (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ugley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 22: Problems at EE

EE is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ugley, England

The most recent EE outage reports came from the following cities: Bishops Stortford, Royston, and Haverhill.

CityProblem TypeReport Time
Bishops Stortford E-mail 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ugley, England

Latest outage, problems and issue reports in Ugley and nearby locations:

  • ljchandler11
    lee (@ljchandler11) reported from Harlow, England

    @EE hi trying to gift data to my son but keep getting error message.. can you help.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

  • jane_cambridge
    Jane Cambridge (@jane_cambridge) reported from Hadstock, England

    @EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc

  • pavlosant
    Pavlos (@pavlosant) reported from Saffron Walden, England

    @ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service

  • Dadyougeek
    John (@Dadyougeek) reported from Harlow, England

    I’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets

  • MatthewSaggers
    Cllr Matthew Saggers (@MatthewSaggers) reported from Harlow, England

    @ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.

  • ChairBadger
    Gavin Plume (@ChairBadger) reported from Harlow, England

    @EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?

  • Hoodie1973
    WAYNE HOOD (@Hoodie1973) reported from Harlow, England

    Sorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

  • gonzbigdaf
    Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Birchanger, England

    @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

  • TomJackson10
    TomJackson10 (@TomJackson10) reported from Bishop's Stortford, England

    @ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?

  • 97_BULLDOG_97
    ROB (@97_BULLDOG_97) reported from Buntingford, England

    @sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

  • helengalletley
    Helen Galletley (@helengalletley) reported from Fowlmere, England

    @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

  • hertscooke
    Lee Cooke (@hertscooke) reported from Royston, England

    Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....

  • 97_BULLDOG_97
    ROB (@97_BULLDOG_97) reported from Buntingford, England

    @sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal

  • kevinhayles
    Kevin Hayles (@kevinhayles) reported from Harlow, England

    @ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!

  • kevinhayles
    Kevin Hayles (@kevinhayles) reported from Ware, England

    Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dunkcanio
    Duncan (@Dunkcanio) reported

    @EE Any updates? Going to be losing WiFi shortly and getting around without signal’s going to be a laugh. Can’t order taxi, zilch.

  • DanBish2332
    Dan Bishop (@DanBish2332) reported

    @EE hi I have a new broadband provider and I was told when they took over the line it would cancel my EE one. How do I check thats actually happening as my EE broadband is still on and nothing showing on my billing. Need it cancelled otherwise im paying twice. Cheers.

  • PeterSe38295412
    Pete Searle (@PeterSe38295412) reported

    @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.

  • ale2883
    Patty (@ale2883) reported

    @EE @_nicks_tweets @ee how are we supposed to call when the line is down, it’s been like this for nearly 2hr

  • earleylad
    Ryan Earley (@earleylad) reported

    @EE I purchased a tv from you it’s turned up broken how do I speak to someone about this ? I’m not a member I just brought it outright tried the website and the +44 330 123 1105 number but no correct options

  • PeterSe38295412
    Pete Searle (@PeterSe38295412) reported

    @EE what an shockingly bad customer service you have. Ive been waiting on a manager to return a call since Monday. Its truly an appalling company.

  • Akipnotic
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Akipnotic) reported

    @ashkir868562601 @EE I just spoke to ee on the phone and their whole network is down

  • BigTom0491
    Tom (@BigTom0491) reported

    @EE If I gave you the area and her first name, would you be able to track who it is? She’s absolute credit to EE and great customer service

  • _Jack323
    Jack (@_Jack323) reported

    @Na676767nana @EE yo are they still having issues ?

  • jaykona3670
    JC (@jaykona3670) reported

    @EE Tried that and end with a text message service that I have already been through about 4 times with no success. I was given no option to talk to a guide, the call just hung up at the end. I can’t book an engineer as the link provided by the BOT will not load.