EE outages and service status in Ugley, England

Problems in the last 24 hours in Ugley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ugley, England

The most recent EE outage reports came from the following cities: Royston, Haverhill, Bishops Stortford, and Sawbridgeworth.

City	Problem Type	Report Time
Royston	Phone	12 days ago
Haverhill	Internet	14 days ago
Bishops Stortford	Internet	28 days ago
Haverhill	Internet	2 months ago

Community Discussion

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EE Issues Reports Near Ugley, England

Latest outage, problems and issue reports in Ugley and nearby locations:

• 
  Paul (@paulhayward200) reported 32 seconds ago from Haverhill, England

  @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

• 
  ROB (@97_BULLDOG_97) reported 5 minutes ago from Buntingford, England

  @sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks

• 
  ROB (@97_BULLDOG_97) reported 6 minutes ago from Buntingford, England

  @sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal

• 
  John Smoleskis (@johnski2000) reported 7 minutes ago from Harlow, England

  @EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks

• 
  Gavin Plume (@ChairBadger) reported 8 minutes ago from Harlow, England

  @EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?

• 
  Kevin Hayles (@kevinhayles) reported 10 minutes ago from Harlow, England

  @ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!

• 
  Debzlou (@Debzlou) reported 13 minutes ago from Haverhill, England

  @EE got no broadband currently - are there any network issues?

• 
  Pavlos (@pavlosant) reported 13 minutes ago from Saffron Walden, England

  @ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service

• 
  Paul (@paulhayward200) reported 14 minutes ago from Haverhill, England

  @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

• 
  TomJackson10 (@TomJackson10) reported 17 minutes ago from Bishop's Stortford, England

  @ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?

• 
  lee (@ljchandler11) reported 18 minutes ago from Harlow, England

  @EE hi trying to gift data to my son but keep getting error message.. can you help.

• 
  Kevin Hayles (@kevinhayles) reported 28 minutes ago from Ware, England

  Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall

• 
  Paul (@paulhayward200) reported 28 minutes ago from Haverhill, England

  @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

• 
  Helen Galletley (@helengalletley) reported 33 minutes ago from Fowlmere, England

  @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

• 
  Paul (@paulhayward200) reported 36 minutes ago from Haverhill, England

  @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

• 
  Paul (@paulhayward200) reported 39 minutes ago from Haverhill, England

  @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

• 
  Paul (@paulhayward200) reported 42 minutes ago from Haverhill, England

  @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

• 
  John (@Dadyougeek) reported 49 minutes ago from Harlow, England

  I’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets

• 
  Lee Cooke (@hertscooke) reported 56 minutes ago from Royston, England

  Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....

• 
  WAYNE HOOD (@Hoodie1973) reported 58 minutes ago from Harlow, England

  Sorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Podmore (@John_Podmore) reported 8 minutes ago

  @EE Your service is abominable and your diagnostic bots a waste of space. When I get a human who walks me through for the zillionth time rebooting, turning off, I go into another part of the house lose the signal and you close the call.

• 
  Daniel Bailey (@DanielLBailey) reported 9 minutes ago

  Once your contract term is done the service on @EE becomes poor. I've experienced it every time my contract runs out. Despite still paying for the service on a rolling contract. Why is that?

• 
  Nelly - @thebaines.bsky.social (@thebaines) reported 13 minutes ago

  @EE We tried an option where we have slight increase and installation was due, but even keeping the same it still said installation was required. We did have teething issues when we originally installed so wouldn't want a repeat and are confused as to why it even comes up...

• 
  ⚫️ ElleQat (@BaroqueChic) reported 14 minutes ago

  @EE I’m unable to use telephone contact. Don’t you offer any other access support for disabled customers?

• 
  kevvo h (@KevinHind4) reported 18 minutes ago

  @EE hi. Since fitting my new EE broadband hub my landline won't work. I cannot get a dial tone? Could you please help? Regards Kevin

• 
  Jake Murphy (@jake_murphy95) reported 18 minutes ago

  @shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick

• 
  Maria Zelenova (@maria__zelenova) reported 20 minutes ago

  @EE Ok, I’ll call (yet again). I will also be filing a consumer protection complaint because you guys have no business calling yourselves “UK’s best network” and my partner and I deserve some real accountability for the stress you’ve caused us.

• 
  Steveo (@SteveA39845825) reported 23 minutes ago

  @EE Have phoned no. supplied. I just want to report App is not working, despite re installing. The menu system to report an issue with the app seems to be non existent!

• 
  Karim Harbott (@KarimHarbott) reported 24 minutes ago

  @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

• 
  Bryan Pinto (@bryanp247) reported 26 minutes ago

  @EE got lots of problems with my internet connection when i am out and about besides being on full data plan i now see my mobile data is switched off very unhappy with EE as I can no longer call you to sort it