EE outages and service status in Ugley, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ugley, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ugley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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EE Issues Reports Near Ugley, England
Latest outage, problems and issue reports in Ugley and nearby locations:
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Pavlos (@pavlosant) reported from Saffron Walden, England@ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service
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Helen Galletley (@helengalletley) reported from Fowlmere, England@EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.
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lee (@ljchandler11) reported from Harlow, England@EE hi trying to gift data to my son but keep getting error message.. can you help.
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Debzlou (@Debzlou) reported from Haverhill, England@EE got no broadband currently - are there any network issues?
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ROB (@97_BULLDOG_97) reported from Buntingford, England@sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal
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Jane Cambridge (@jane_cambridge) reported from Hadstock, England@EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc
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Paul (@paulhayward200) reported from Haverhill, England@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Cllr Matthew Saggers (@MatthewSaggers) reported from Harlow, England@ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.
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John (@Dadyougeek) reported from Harlow, EnglandI’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets
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Paul (@paulhayward200) reported from Haverhill, England@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Kevin Hayles (@kevinhayles) reported from Harlow, England@ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!
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Kevin Hayles (@kevinhayles) reported from Ware, EnglandVery poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall
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WAYNE HOOD (@Hoodie1973) reported from Harlow, EnglandSorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor
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Paul (@paulhayward200) reported from Haverhill, England@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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ROB (@97_BULLDOG_97) reported from Buntingford, England@sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks
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Lee Cooke (@hertscooke) reported from Royston, EnglandCome on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....
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Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Birchanger, England@EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone
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Paul (@paulhayward200) reported from Haverhill, England@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Paul (@paulhayward200) reported from Haverhill, England@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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John Smoleskis (@johnski2000) reported from Harlow, England@EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Winstanley (@soupisready) reported@EE How long does it take you to deal with complaints? sitting here with a potentially damaged iphone after my new order dropped thru letterbox after me paying DPD service they used Royal Fail ! and now nobody from @EE wants to talk to me but bet they’ll take the DD next week!
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Dean Ayass (@DeanAyass) reportedSo @EE have moved my mum's broadband installation date from next week to October, giving her barely any notice. She's an 86 year old widow and this is the second time they've let her down in a year. Her existing deal with @SkyUK is ending soon so she'll have no communication.
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jellybean1976 (@jellybean_7676) reported@EE @EE this afternoon I've tried your WhatsApp help - the bot kept going round in circles and wouldn't put me through to anyone. Now I've tried 150 and it's a 20 min wait time
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Paul (@Paolomc84) reported@EE I’ve swapped my benefit to tnt sports. I had it before but the activation link doesn’t work and hbo/tnt can’t find my email to sign in?
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Louise Faulkner (@L_Faulkner1) reported@EE mobile phone bill has additional charges x 3 from other companies but no info whatsoever on what these are - help please?
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Martin Elliker (@MartinElliker) reported@EE You really don’t have any concept at all of my frustrations and today I find out you’ve taken payment from my bank for services I haven’t as yet received - up to the 22nd July everything was great I was with BT since this date everything has been awful - the service, the poor attempt a placating myself and worse of all your promises, constant apologies and procedures - a pile of 💩 that’s how I would describe everything I’ve experienced so far
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Paul Bird ⚒ (@pbird40) reported@EE why is the mobile data coverage so bad in Clacton on sea ?
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Edwin Fuller (@EdwinFuller1) reported@EE Just to report that there seems to be fault with your website. Unable to update an address on 2 accounts. Tried the app as well but not working as well on 2 different devices. Might be worth advising the tech team to investigate the issue.
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Jon Pitts (@briavelsjon) reported@EE @adchef76 Phones won't roaming when their home network has coverage. The fix is to enable flight mode until EE service is restored, then let automatic selection do its job.
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Simone Bini (@SimoneBini) reported@EE reception in Wimbledon Park area is now a 1970 service. Impossible to make or receive calls. Disgraceful to say the least.