EE outages and service status in Ugley, England

Problems in the last 24 hours in Ugley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Ugley, England

Latest outage, problems and issue reports in Ugley and nearby locations:

• 
  Kevin Hayles (@kevinhayles) reported 7 minutes ago from Harlow, England

  @ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!

• 
  Paul (@paulhayward200) reported 10 minutes ago from Haverhill, England

  @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

• 
  Pavlos (@pavlosant) reported 11 minutes ago from Saffron Walden, England

  @ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service

• 
  ROB (@97_BULLDOG_97) reported 13 minutes ago from Buntingford, England

  @sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal

• 
  Helen Galletley (@helengalletley) reported 15 minutes ago from Fowlmere, England

  @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

• 
  Cllr Matthew Saggers (@MatthewSaggers) reported 15 minutes ago from Harlow, England

  @ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.

• 
  John Smoleskis (@johnski2000) reported 16 minutes ago from Harlow, England

  @EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks

• 
  lee (@ljchandler11) reported 21 minutes ago from Harlow, England

  @EE hi trying to gift data to my son but keep getting error message.. can you help.

• 
  TomJackson10 (@TomJackson10) reported 24 minutes ago from Bishop's Stortford, England

  @ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?

• 
  Kevin Hayles (@kevinhayles) reported 30 minutes ago from Ware, England

  Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall

• 
  Lee Cooke (@hertscooke) reported 32 minutes ago from Royston, England

  Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....

• 
  ROB (@97_BULLDOG_97) reported 33 minutes ago from Buntingford, England

  @sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks

• 
  Paul (@paulhayward200) reported 33 minutes ago from Haverhill, England

  @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

• 
  Gavin Plume (@ChairBadger) reported 37 minutes ago from Harlow, England

  @EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?

• 
  Paul (@paulhayward200) reported 42 minutes ago from Haverhill, England

  @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

• 
  Paul (@paulhayward200) reported 42 minutes ago from Haverhill, England

  @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

• 
  Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported 45 minutes ago from Birchanger, England

  @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

• 
  WAYNE HOOD (@Hoodie1973) reported 46 minutes ago from Harlow, England

  Sorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor

• 
  Paul (@paulhayward200) reported 48 minutes ago from Haverhill, England

  @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

• 
  Debzlou (@Debzlou) reported 51 minutes ago from Haverhill, England

  @EE got no broadband currently - are there any network issues?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 6 minutes ago

  @ee does the network support 5G redcap?

• 
  Danny wright (@Dajwright89) reported 8 minutes ago

  @EE I will be honest, I am sick of calling and get a different excuse. My phone is showing full signal and 5g. Still not working

• 
  Alex Chippendale (@chipods) reported 9 minutes ago

  @EE disgusting customer service and still not able to purchase what I was hoping to purchase, passed to 3 different people with an outcome of “ try again to purchase it later”? An offer which is clearly listed on your website? Terrible

• 
  Sajjad El Patron (@SajjadElPatron) reported 12 minutes ago

  The worst network customer service i have ever seen @EE . I made an order and customer service said they can’t do anything because the order is still at @parcelforce . the worst courier service in UK. I will terminate all services from EE.

• 
  Charlotte Bailey (@CEBailey1) reported 13 minutes ago

  @EE Is there a problem with the eu passes? I purchased one hours ago and it is still not working

• 
  👑 Sean 👑 (@kingseany94) reported 15 minutes ago

  @EE the broadband is down in my area but can’t check the status of it due to your incompetent way of checking. Tells me a problem is in the area but my connection is fine, if it was fine then my broadband would be working which it isn’t.

• 
  Danny wright (@Dajwright89) reported 17 minutes ago

  @EE glad it is not just me with signal issues! Been passed from pillar to post with how to resolve my network and data issues. I was even told that because my garden is in the middle of 2 masts my phone struggles to connect as it doesn’t know which one to connect to. Embarrassing

• 
  Sarah J (@sazzalj) reported 18 minutes ago

  @EE no signal all day for the second day running yet again (happened earlier in the month too) do we get a refund on our bills for this??

• 
  The Driver 🏴‍☠️ (@i_drive_the_bus) reported 18 minutes ago

  And now campaign limit reached wasnt when I first started trying @EE , dont worry this wont be forgotten on contract renewal especially with the crap signal I've had to suffer all week and the intermittent broadband

• 
  Andrew Parmenter (@AndyP1982) reported 19 minutes ago

  @EE why can a new customer get a deal £10 a month cheaper than someone who has been a customer for nearly 5 years? Where is the customer loyalty? I’ve now signed up to @virginmedia #customerlost #customergained