EE outages and service status in Ugley, England

Problems in the last 24 hours in Ugley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ugley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Ugley, England

Latest outage, problems and issue reports in Ugley and nearby locations:

• 
  TomJackson10 (@TomJackson10) reported 4 minutes ago from Bishop's Stortford, England

  @ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?

• 
  Kevin Hayles (@kevinhayles) reported 9 minutes ago from Harlow, England

  @ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!

• 
  Cllr Matthew Saggers (@MatthewSaggers) reported 14 minutes ago from Harlow, England

  @ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.

• 
  John Smoleskis (@johnski2000) reported 14 minutes ago from Harlow, England

  @EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks

• 
  Paul (@paulhayward200) reported 16 minutes ago from Haverhill, England

  @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

• 
  Lee Cooke (@hertscooke) reported 17 minutes ago from Royston, England

  Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....

• 
  Paul (@paulhayward200) reported 19 minutes ago from Haverhill, England

  @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

• 
  WAYNE HOOD (@Hoodie1973) reported 21 minutes ago from Harlow, England

  Sorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor

• 
  Paul (@paulhayward200) reported 25 minutes ago from Haverhill, England

  @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

• 
  Helen Galletley (@helengalletley) reported 26 minutes ago from Fowlmere, England

  @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

• 
  lee (@ljchandler11) reported 33 minutes ago from Harlow, England

  @EE hi trying to gift data to my son but keep getting error message.. can you help.

• 
  Jane Cambridge (@jane_cambridge) reported 36 minutes ago from Hadstock, England

  @EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc

• 
  ROB (@97_BULLDOG_97) reported 43 minutes ago from Buntingford, England

  @sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal

• 
  Kevin Hayles (@kevinhayles) reported 44 minutes ago from Ware, England

  Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall

• 
  Pavlos (@pavlosant) reported 50 minutes ago from Saffron Walden, England

  @ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service

• 
  Gavin Plume (@ChairBadger) reported 53 minutes ago from Harlow, England

  @EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?

• 
  Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported 57 minutes ago from Birchanger, England

  @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

• 
  Debzlou (@Debzlou) reported 58 minutes ago from Haverhill, England

  @EE got no broadband currently - are there any network issues?

• 
  John (@Dadyougeek) reported 58 minutes ago from Harlow, England

  I’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets

• 
  Paul (@paulhayward200) reported 60 minutes ago from Haverhill, England

  @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack (@Jooby_) reported 3 minutes ago

  @ee why is your website so ****

• 
  Andy (@B21DGY) reported 6 minutes ago

  @EE why is your app/website so, so bad. Especially for business customers!! It's been the same for years too! Please sack your designers and get a child to do it with Ai

• 
  James 💙 (@nelsonjd76) reported 7 minutes ago

  @ee is your login and upgrade journey working properly? Keep getting told can’t login (when already was logged in) to see upgrade options even when being told I can upgrade. Same problems on app and web experience

• 
  Will Wright (@WillWri36918764) reported 14 minutes ago

  @EE for anyone looking for home broadband, AVOID EE. Since renewing, laptops and mobile phones won't connect at all. They resolved this once for about a week, now happening again. Won't let us leave the contract and have spent weeks trying to make a complaint!

• 
  BilliBilo (@Billibilo) reported 15 minutes ago

  @EE really wish you’d send your phones out in better packaging than just a plastic bag 😡 just received my new phone and the box is all banged up. Poor service from @EE and DPD.

• 
  Kelly Homer (@kellymina82) reported 16 minutes ago

  @EE Hello I upgraded my phone yesterday & it is due to be delivered in store today as the colour I wanted wasn't available. I have tried to track it but the order number is invalid according to the website. Please can you help me?

• 
  D E A N 🍁 (@dalli_72) reported 17 minutes ago

  @EE Shouldn’t need to do that tbh you’re supposed to be providing a service people are paying for!

• 
  Rhian (@rhiangibson_) reported 22 minutes ago

  @EE That will be when we land back in the UK in a week. So frustrating that I’m completely unable to call customer services.

• 
  Stuart1959 (@StuartT34021273) reported 23 minutes ago

  @Samishlol @EE I'm paying my contract off as it works out cheaper than paying the amount for a service I mistakingly taken up on my recent upgrade for next 24 months & when my TV & Broadband contract finishes that will be cancelled as well

• 
  nstoker (@nstoker) reported 25 minutes ago

  The EE network is down again in Washington. Deep sigh @EE