EE Outage in Shorwell, Isle of Wight, England

@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.

@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps

@EE Hi Andy, existing customer here was looking to upgrade

@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴

@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.

No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.

@EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.

@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

@Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.

Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option

@EE signal/network is absolutely shocking and shit today

@EE is quite possibly the worst company I’ve ever come across

@mrlkdds @EE Can they fix 4G first. Mine is terrible

@EE Ah ok! Didn’t want to click it until I knew it was legit thankfully! Thank you for the help!

@EE hi, can someone please help with my bill? There’s two items saying ‘add to plan £18’, I have a Fitbit but there isn’t another device that I should be paying extra for aside from this, and I can’t work out what it is, so I’m concerned. Thanks.

@EE You're internet is that slow the Titanic hasn't even been built yet 🙄🙄

@EE since I know this won’t be seen till the morning, morning! I was hoping you could help as our wifi keeps going SUPER slow to the point I’m sometimes waiting 3/4 mins for websites to load plus vids are buffering which isn’t great since I have online lessons for college :/

@EE why has my landline number been swapped with a stranger? I STILL HAVE NO WI FI and now no number as Val up the road who I have never met called me on her number from my own number. She is elderly, isolating alone and has no contact with anyone now she has lost her number!

Let me cancel/terminate my contract. @EE Bunch of ****

Let me cancel my comtract. You ***** @EE

@MxnchMxgic @EE I've been a customer since 1995 or 96 when it was originally Orange, I'm sure I had a Motorola with a pull out plastic ariel it was the B's and E's 👍👍

How long is @EE going to be down for because I need to sort my phone asap

@EE Hello - I am looking to access my My EE account online to manage billing, but it seems to be down. Can you confirm if there are broader system issues, or if this may be an issue with my account specifically?

@JennyLangrick @EE Same here... Hull signal is atrocious!! Never mind 5g work... sort the basics first