EE Outage in Shorwell, Isle of Wight, England

@EE every month when I go to pay my bill on the 7th I get told I owe nothing. Then by the 14th it’s gone up with a charge for being late! It’s not fair at all. Especially as I have no service every morning (I have proof)

@CaravanNut @AppleTV @EE Apple products are ****

@EE hi,my sim only bill is always £10 so why on earth this month is it £28? Especially after a month of no phone signal Too. And can’t get access to my bill to check it. Thinking of cancelling if this sort of thing happens 😔

@EE Last three mornings no service in my area. Have missed very important calls! Every day your network checker says engineers are working on it. And today yet again no service. PO38 area. How much longer? Not happy paying for no service.

@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

@EE Hey guys, network still down since last night, any news on the repair?

@EE Hey guys where's my signal gone?

@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.

@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps

@EE Hi Andy, existing customer here was looking to upgrade

@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴

@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.

No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.

@EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.

@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

@Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.

Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option

@EE my 4G and overall signal has been shocking this past week. My phone couldn’t connect to the internet or even take calls today. How is this ok?

@EE offered me the TCL phone, saying it was an amazing phone. It's terrible, EE lie.

@NIStats @EE Same with 3 Marshall. In Tenerife atm without any signal issues but can't make a call sitting in the house in Belfast. Been with them over 20 years, lately is the 1st I've had major problems

@EE Just wondering! It’s EE down?? My broadband just stopped and not costumer service available to help!

@EE what’s going on? My internet is down and no phone to call to support!!!!

Great service @EE Had a problem with my phone so chatted to a agent online very helpful and got it sorted 👍

@EE That's a terrible deal!

@EE Terrible service, 3 weeks of internet issues. Engineer visit. All fixed apparently. No, not fixed, unable to download or watch anything online. 3 years of complaints, Top dollar prices, bargain basement service.

@EE hi - broadband speeds have been terrible for the last 2 days. Getting 2 mbps in the Eastbourne area currently. Is there a problem with service in this area?

My god @EE is shocking. No matter where I go, be it Belfast, London or Cardiff, or even at home, their network coverage is abysmal 😡