EE outages and service status in Riccall, England

Problems in the last 24 hours in Riccall, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Riccall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Riccall, England

Latest outage, problems and issue reports in Riccall and nearby locations:

• 
  Belinda Maunsell (@BillyMaunsell) reported 49 seconds ago from Carlton, England

  @EE It doesn’t work as we have multiple numbers on the account. I’ve been directed to online - but that’s not working 😔

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 1 minute ago from York, England

  And the @EE broadband is down again for the 5th time this week. Had nothing but trouble with @EE ever since we joined them. As soon as the contract is up we’re switching to a better provider. Why is your service so terrible? At Christmas too, this isn’t what we need right now! 😡

• 
  Peter George (@Kroy73) reported 5 minutes ago from York, England

  @EE Hi, got a text earlier 'from you' saying you'd updated some of my network settings & I need to restart my phone. All straight forward but I'm just making sure this is legit before I do it, there was no further info to explain what had changed.

• 
  ၂ഠ∩𝖺Է𐌷𝖺∩ 𝐻 📱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🚂⚽️ (@jonospurs) reported 5 minutes ago from York, England

  @EE Hello, I upgraded my Apple Watch from a series 4 to a 6 and it’s still shows the 4 on my account / app. It’s nots a major issue just an annoyance.

• 
  Pankaj Tolani (@tolani_pankaj) reported 10 minutes ago from York, England

  @EE having network issues since 3 days. Please could you resolve 🙏🙏

• 
  Richard Sim (@simr1984) reported 11 minutes ago from Hensall, England

  @EE I’m not one to tell you how to do your job, but as a long time happy customer of your broadband, why have you let BT use the headline of “the only broadband provider to harness the power of EE’s mobile network”. Isn’t this something you should be doing?

• 
  J W H (@jwilliamhorner) reported 21 minutes ago from Pocklington, England

  Do you have a link for Live Chat? I need to talk to someone about a payment issue @EE

• 
  Joe Stead (@Joe_Stead) reported 22 minutes ago from York, England

  @EE Yeah, at a fiver a day! That sucks you don't offer max plans unless I buy a phone off of you

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 29 minutes ago from York, England

  @EE can you tell me why my broadband goes off at the same time every Sunday, Monday & Tuesday without fail? Getting absolutely sick of it now! 🙄🙄🙄🙄

• 
  adam hyde (@arhyde) reported 29 minutes ago from Eggborough, England

  @EE I'm currently in eggborough yorkshire and we have no phone service yet your website says it's fine....

• 
  Matt (@PokeMatt438) reported 31 minutes ago from York, England

  Don’t you worry though @EE. I’m writing a lengthy letter to Ombudsman about how I’ve had this kind of service for almost a year now.

• 
  Sarah Mills (@MillsySarah) reported 32 minutes ago from Appleton Roebuck, England

  @EE I have tried everything .... if I’m still in the 14 days cooling off period I’ll cancel and go with another supplier because clearly you cannot deliver the speed I need at busy times.

• 
  Steve Saunders (@yorkiesteve) reported 33 minutes ago from Dunnington, England

  @EE why is the signal so bad in Dunnington, York. I keep getting cut off on calls. We were told you had improved the signal.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 38 minutes ago from York, England

  @EE Every single week it goes off without fail. Sometimes it’s for an hour or so, others it’s days. Paying good money for a service that doesn’t work properly. Disgusting.

• 
  Guy Rushworth (@dreadedwhisky) reported 39 minutes ago from York, England

  @EE There’s a distinct possibility that I’ll be switching services in the imminent future. The help from @virginmedia has been laughable. However, having spent £10 to top up the EE SIM card and then finding out I can’t contact your customer support because it costs 25p extra is rich.

• 
  Matt (@PokeMatt438) reported 50 minutes ago from York, England

  Big thumbs up to @EE for acknowledging a fault on their side and charging me full price before they’re willing to fix it. 👍🏻

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 51 minutes ago from York, England

  @EE broadband is absolutely awful. It goes off every week without fail. Sometimes it’s for 10 mins, sometimes it’s for days, and the customer service is shocking. Cancelling it & going back to the old provider.

• 
  Dave Cunningham (@flyerinhiding) reported 53 minutes ago from York, England

  @Hckylas172 @EE Its been awful ain’t it 😢x

• 
  Toffeeste83 (@toffeeste83) reported 56 minutes ago from Ulleskelf, England

  @EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 59 minutes ago from York, England

  Please can you DM & tell me if there’s a fault in my area @EE because my broadband has been down for the past 10 hours? Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Equilan (@Equilan) reported 5 minutes ago

  @EE any further advice that doesn't work @EE?

• 
  Dominic Geraghty (@DominicGeraghty) reported 6 minutes ago

  @EE I’ve tried calling you - no one seems able to help me. BT say I don’t owe them any money. Your broadband didn’t work in my new house, I returned the equipment and cancelled the contract in good time.

• 
  🤟🤟🤟 (@TakittyAi) reported 8 minutes ago

  @EE Im getting charged for any messages I send back :/ not too good for customer service

• 
  Jamie F-Welsh (@punkikin) reported 8 minutes ago

  @EE awful service… 12 days no broadband… over 8 hours on calls to resolve… hub does not work… can’t speak to anyone with capability .. and now their own tech is down… trying to leave but they can’t get in to accounts … worst service… does @kevinbacon know who he represents

• 
  Ekele (@callme_kells) reported 9 minutes ago

  @EE your broadband service has been very very poor since 3 weeks now. I have wasted hours on multiple occasions talking to your team about it. Frustrating 😡!

• 
  Chris (@ChrisByorkB90) reported 9 minutes ago

  @EE what the hell! Sort your Internet out, never had an issue but 23 mins to wait for 2.48 minute video !

• 
  Gav (@aftertheflood_) reported 10 minutes ago

  @IamjustWendy @EE thats the problem. i could've done a shed load of work not knowing if their obvious internal outage was or was not having an effect on my broadband. as it happens it seems purely coincidental. and a factory reset on their box fixed it.

• 
  Shaun Adams (@shaundadams) reported 10 minutes ago

  @EE I can do that but I terminated the call. In the meantime I have a problem of getting sensible information from EE about my broadband. There is a complete disconnect there over assisting me. Your Guides are limited in what they can do to assist. How do we progress this?

• 
  MJ1974 (@GibJ1974) reported 12 minutes ago

  @EE Why do you no longer have a messaging service?

• 
  Alfie (@Cluelez9) reported 12 minutes ago

  @EE has the network been down the past few days , i cant seem to use any mobile data. ive had signal and 5G but it dosnt seem to work or load anything pages, or texts,calls over WiFi, on my data. ive restarted my phone multiple times, ive also tried the airplane mode trick