EE Outage Report in Pool, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pool, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 01: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pool, City and Borough of Leeds, England
The most recent EE outage reports came from the following cities: Leeds, Bradford and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Bradford |
Internet | |
| Bradford |
Internet | |
| Leeds |
Internet | |
| Leeds |
Phone | |
| Leeds |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pool, England
Latest outage, problems and issue reports in Pool and nearby locations:
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@EE my 84 yr old Mum is trying to rearrange a ‘home move order’. She was kept waiting on chat for over an hour today & the number eventually provided to the dedicated team 0207 362 0200 says this number is not in service! How can you help her sort this?
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Peter Bennett
(@botrash) reported
from
Leeds, England
@EE I've spoken to about 5 different people already, including cancellations, and none can offer me the same as a standard new customer deal? I could cancel and take out a new contract in exactly that deal but can't just be upgraded to it? If I cancel it'll be to go elsewhere though.
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Josey - back up North 💙💛🏆 PhD
(@jemccudden) reported
from
Harrogate, England
@EE I have had problems with data gifting because the option doesn't appear. This has gone on for months and I have to call your technical helpline to transfer data to my son. Are there any fixes to the app, because this is a real pain!
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Nath
(@nathlufc23) reported
from
Leeds, England
@EE why is the signal so poor in Leeds city centre recently?
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Chrissy (kyleorchid)
(@kyleorchid) reported
from
Guiseley, England
@EE hi no Internet in LS19! Is there a problem ?
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Michael Lockley #TheLostPaintingOfLagstoneHall
(@LagstoneHall) reported
from
Leeds, England
@BCFC_4LIFE @yvonne_cassell @EE I too seem to have the same problem on a Nokia.
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C GC
(@Im_Planetdrama) reported
from
Gildersome, England
@EE please help I may be a victim of a scam I’ve DMd but so far had no reply .
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Roberto.
(@Rdickinson1987) reported
from
Leeds, England
@EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time
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Peter Bennett
(@botrash) reported
from
Leeds, England
@EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?
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Shaun Harley
(@shaunjharley) reported
from
Leeds, England
Trying to get my PAC code @EE - you're not responding to the 65075 text, which is against industry guidelines, MyEE can't fulfill request due to a tech issue and phone line too busy. Anyone might think this is on purpose?
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Peter Bennett
(@botrash) reported
from
Leeds, England
@tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
And now 6 hours later, no reply to my tweet @EE. Perhaps my Mum should change mobile and broadband supplier - not impressed with your customer service at any level today!!
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Sarah Giangregorio
(@SGiangregorio) reported
from
Bradford, England
@mrsimonwaldron @padoir @EE Didn’t get any further but will try an online complaint. I have all mine up until October. It’s the ones after that I need!
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Peter Bennett
(@botrash) reported
from
Leeds, England
@ashdominey @tonywaters @EE I've always found the service great and worth paying for in the past - they were really good during the identity fraud issue that I had. Plus every upgrade they offered me something competitive so there was no need to go to the hassle of looking. Not feeling that now though!
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jon schofield
(@jon_schofield) reported
from
Gildersome, England
@EE @sophielosborn I’ll tell you who is annoying Sophie. EE are. They know how to stop this . Only want to help their self to your money. I’ve been with them since they took over orange.I’m moving as soon as I can. You can too. Another company will help you.
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Ioannis
(@ialigizakis) reported
from
Leeds, England
@wynngeol @EE I am having issues at Leeds. No data at all 4G and 5G. I also have issues with my ADSL.
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Ash
(@ash_flay) reported
from
Swillington, England
@TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2
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James Mackenzie
(@Kenzie1975) reported
from
Keighley, England
The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming
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GLENN
(@gbmcfc) reported
from
Leeds, England
@EE sort your signal out between Leeds n Huddersfield..... ****
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Alex Mitchell
(@AlMitchell89) reported
from
Bradford, England
@EE now you've stopped supporting EETV which has forced me to leave you as my service provider. I don't want to send you the TV box back if it's just going to end up in landfill. I still have a use for it. As you don't have a use for it do I have your permission to keep it?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran
(@KOL1978) reported
@EE Had two conversations this morning and on both calls my phone kept going silent for approx 5 seconds, several times on each call from 2 different people ? Any help?
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Will.
(@squawkbox) reported
@EE Hi Glen, I used to work at third line technical support for another network before going back to academia, so have done all the troubleshooting. This is something that EE needs to look at, as it is leading to poor customer experience.
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Leighanne🦄 ⚯͛ △⃒⃘🚀🇺🇦
(@TinyPurplePug) reported
@EE I’ve done all of the above and it doesn’t work, even resetting it doesn’t help, but I will be cancelling it and going with someone else this has happened several times in the past not just last night so I’m not paying money for unreliable broadband
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glitch
(@troubIemakers) reported
@EE hi, i left EE recently with the date on my last bill being the 13th and am due a refund. as i’ve left there seems to be no options to contact EE, and calling the customer number doesnt have any appropriate options for my query, could you help please?
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Catrìona♡
(@KatAndTheTribe) reported
@EE Hi sorry for some reason my notifications haven’t been coming through, the issue seems to have resolved itself thankfully but thank you for your help
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Anonymous
(@PopsAnonymous) reported
@EE is there any news on how you’re compensating the customers whom experienced a mass outage last month?
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Bets031221
(@Bets031221) reported
@EE Good old copy & paste script you churn out to anyone who draws your attention to your shite service. Couldn't give a **** pal, you just won't be getting the bill paid & I'll use my o2 line instead.
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Don Scorsese
(@DonScorsese) reported
Trying to explain to a graduate colleague the evolution of EE from when it was originally 1-2-1, then T-Mobile, finally EE. My colleague cannot fathom there is a mobile network that was once called 1-2-1. He is googling it as I type. I feel f-ing old!🙈😭 @EE
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☆ Apollo ★
(@ApolloBelladona) reported
@EE @GoogleUK My stored browser p/w is not being accepted on your site and also I've no idea why your Android app asked me to sign in rather than the normal finger print unlock.
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James 🇬🇧 🇺🇦
(@ItsJamesPowers) reported
@EE Yes. No problem.