EE Outage in Shipley, Bradford, England

@EE gone from no signal in my flat to no signal on street having to stand at the top of street on the main road for 30 minutes while on hold to my bank

@EE I have no phone signal. Yet again ....and again I wasn't informed of the 'planned work'.. even I though I was informed last time this happened that I would get an e mail about any 'planned work'...beyond a joke now

@EE Reliability? Customer support? Cost?

Going to have to venture to the @ee store today as it's damn near impossible to get a similar contract deal online, most deals are more expensive or a fraction of the data bundle size.

Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

@EE is the app broken!? I need to urgently move some data to the wife's phone but can't get through or open the app!!

@EE why is the signal so poor in Leeds city centre recently?

@BCFC_4LIFE @yvonne_cassell @EE I too seem to have the same problem on a Nokia.

Trying to get my PAC code @EE - you're not responding to the 65075 text, which is against industry guidelines, MyEE can't fulfill request due to a tech issue and phone line too busy. Anyone might think this is on purpose?

And now 6 hours later, no reply to my tweet @EE. Perhaps my Mum should change mobile and broadband supplier - not impressed with your customer service at any level today!!

@EE my 84 yr old Mum is trying to rearrange a ‘home move order’. She was kept waiting on chat for over an hour today & the number eventually provided to the dedicated team 0207 362 0200 says this number is not in service! How can you help her sort this?

@wynngeol @EE I am having issues at Leeds. No data at all 4G and 5G. I also have issues with my ADSL.

@EE I have had problems with data gifting because the option doesn't appear. This has gone on for months and I have to call your technical helpline to transfer data to my son. Are there any fixes to the app, because this is a real pain!

The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming

@EE please help I may be a victim of a scam I’ve DMd but so far had no reply .

@EE sort your signal out between Leeds n Huddersfield..... ****

@EE @sophielosborn I’ll tell you who is annoying Sophie. EE are. They know how to stop this . Only want to help their self to your money. I’ve been with them since they took over orange.I’m moving as soon as I can. You can too. Another company will help you.

@EE Am appalled I reported our broadband down 2 days ago and today I finally get assistance through your freephone no:0800 0795686 but then I'm made to pay for the text service youtold me I have to use?? Why??

@mrsimonwaldron @padoir @EE Didn’t get any further but will try an online complaint. I have all mine up until October. It’s the ones after that I need!

@ashdominey @tonywaters @EE I've always found the service great and worth paying for in the past - they were really good during the identity fraud issue that I had. Plus every upgrade they offered me something competitive so there was no need to go to the hassle of looking. Not feeling that now though!

@EE What would be the point? I have spent hours on the phone to EE and all that's happened is I have been given dates that have never been stuck too I would be more productive to stare at a wall for 12 hours than ask EE for help At least the wall won't lie to you

@EE Hey EE - don't you reply to emails? Are customer service still at home for Covid?

@EE @EE So the signal box is being switched off around 30th June 2022. That's the only signal we have with our three phones. Admittedly one spot in the house where we can get a signal if we hang out of the window. Take it I can switch networks without contract penalties.

@EE hi there, I haven't been able to make or receive calls all day, is there a service issue? Thanks.

@EE I was at Wembley on Saturday saw EE sponsored them so though I would get access to Wi-Fi as I’m a customer, I was wrong no access to Wi-Fi so why not ?

@EE Hi team. I received a text from EE last week advising there would be disruption to the network in Wandsworth. Can you advise how long until this is resolved? Been having issues making and receiving calls the past few days.

@EE Guess I am gonna have to find a nexus device instead, talkback has issues on the latest versions of android

@EE you're customer service is absolutely atrocious for people with disabilities, your company is abelist, disregarding of people's conditions and left with unnecessary stress and torment for months. Your company is a joke, just like your service assistants.

@seatzie Oh that’s amazing. I’m pay 22 for sim only on three but it does not work. I never have reception. I fancy @EE as they seem to always be good at festivals etc.

@EE I have been treated like garbage by your company! Whether on purpose or via sheer incompetence, I can not tell, But what I do know is that EE are completely incapable of performing even the simplest of tasks All I wanted was to upgrade my fibre package