EE Outage in Paddock Wood, Kent, England

@EE 1 hour down... no broadband.... no response from @EE

Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

@EE is there any service problems.

@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

@EE outgoing calls not working

How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

@EE really poor coverage at my current location struggling to get 4g

@EE Well I have been trying to get your 'help' for days/weeks now but to no avail! Can't get through by phone or chat

@EE I have. They closed my complaint without me asking. Your customer service is appalling

@DavidLeyland @EE I think it’s due to the limited bandwidth available in the towns, they don’t want people using 5G on their phones to have a bad experience because others with 5G routers are grabbing the bandwidth.

@EE mast have been down over a week. Because I made a few calls on WiFi calling. Refusing any sort of compensation @MartinSLewis this cant be right?

After days of issues with my 5G router on @EE it appears that they are blocking 5G routers in the ‘towns' where 5G has rolled out. Just because you can see a 5G signal, do NOT assume you can use it for 5G broadband!

@EE When you have a 4g router, it means the service is critical. Both my children will miss remote schooling today. As I said, if I had been warned, I could have bought a mobile 4g device from yet another provider.

@EE Could we have a hint on a possible drop? could one happen this month? Personally I'd prefer to get it from yourselves its one place bots can't crash as its all to do with our account and the length of time we've been a customer.

Why are you calling me repeatedly every day @ee ?? Yet no message is left. This has been happening for about 2 weeks now. If there is not a problem with my account, then please leave me alone. If I have a query, I will contact you.

@EE dear EE i find it disgusting that in a pandemic you are charging customers to call customer service as a pay as you go mobile i cant call so i can speak about my broadband that has been cut off so thanks so i guess ill just have to go without internet