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EE Outage Report in Paddock Wood, Kent, England

Why is my EE service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Paddock Wood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Paddock Wood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Paddock Wood, England

The most recent EE outage reports came from the following cities: West Malling, Royal Tunbridge Wells, Maidstone, Crowborough, and Sevenoaks.

CityProblem TypeReport Time
West Malling Phone 5 days ago
Royal Tunbridge Wells Internet 6 days ago
West Malling Internet 14 days ago
Maidstone TV 24 days ago
Crowborough Wi-fi 1 month ago
Royal Tunbridge Wells Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Paddock Wood, England

Latest outage, problems and issue reports in Paddock Wood and nearby locations:

  • MrsC118
    Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • davemole85
    Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • NalPerera
    Nalaka Perera (@NalPerera) reported from Maidstone, England

    @EE outgoing calls not working

  • EOngley
    Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

  • MrLaminFuller
    Lamin Fuller (@MrLaminFuller) reported from Royal Tunbridge Wells, England

    How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

  • thornton_b
    Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • EOngley
    Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

  • thornton_b
    Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • Ant_RTW
    Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • EOngley
    Emma Ongley (@EOngley) reported from Tonbridge, England

    @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • Stevenwj74
    Steven Janssen (@Stevenwj74) reported from Royal Tunbridge Wells, England

    @EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported from Maidstone, England

    Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

  • djmikeziolek
    Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • BBCPoppy
    Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • scholes1976
    mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • BenOWallace
    Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • OwnerJMDesigns
    Jack Meadows (@OwnerJMDesigns) reported

    @EE Unfortantly it came into my junk folder for some reason and before i had a chance to get it out from there is was deleted. Its about my order that i made for a new phone and never got a chance to read it. Is there a way to have it resent to me at all ?

  • BANGER180
    HEIDI Wilkinson (@BANGER180) reported

    @EE I will be pleased when my families contracts are up, I am sick and tried of having a **** signal and not being able to go on anything while I'm on my phone it's ****

  • thucksoll
    Timothy Hucksoll (@thucksoll) reported

    @EE I have a question about esim if someone can help out.

  • jambags
    Jambags (@jambags) reported

    @EE absolutely awful service! Locked out of my own sim by an eSim I never installed!!! Now physical sim doesn’t work on old or new phone, and online nor in store can help!! What now?

  • creventa
    Creventa (@creventa) reported

    @ChefWayner @O2 @ee are bang on, great service via web chat or phone but the former works really well.

  • Njowett89
    Nick Jowett Coach (@Njowett89) reported

    @EE are there any advantages to being a business customer anymore. 25 minutes of calling and no answer and the other day being randomly hung up on after another long wait. Terrible service

  • WMcguinness268
    The Drunk Wizzard (@WMcguinness268) reported

    @EE network has been down since Thursday in NI and I haven't received any update since Saturday, any attempt to find out what is wrong is shutdown by endless loops of account details and security. I just want someone to let me know how long it will take to fix.

  • FranklyUk
    Aboy (@FranklyUk) reported

    @EE I would very much like your help as I am in bits over this. But are you able, or willing, to forward my complaint to someone who is in a position to do anythinig about this situation? My situation is controlled and dominated by one person who has me trapped. No one will help.

  • Christi09787198
    Christian Davis (@Christi09787198) reported

    @AnthonyGlees @EE That’s odd because they just billed me and my signal on my phone says BT….

  • dixon10
    The Geordie Geek (@dixon10) reported

    Hey @EE Your small business customer support is trash. No way to get in contact with you about an increased spend cap (done on 10/10) because you’ve blocked off all my data and calls. Bravo