EE

EE Outage Report in Paddock Wood, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Paddock Wood come from postal codes TN12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Paddock Wood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Paddock Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Paddock Wood, Kent, England 12/21/2025 09:50

December 21: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Paddock Wood, Kent, England

The most recent EE outage reports came from the following cities: Paddock Wood, Royal Tunbridge Wells, Maidstone and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomPaddock Wood Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomSevenoaks Wi-fi
United KingdomMaidstone Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Paddock Wood, England

Latest outage, problems and issue reports in Paddock Wood and nearby locations:

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Maidstone, England

    Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

  • Ant_RTW Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

  • BBCPoppy Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • rs_hole @RS (@rs_hole) reported from Pembury, England

    @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

  • MrsC118 Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

  • NalPerera Nalaka Perera (@NalPerera) reported from Maidstone, England

    @EE outgoing calls not working

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

  • maisiethetortie Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported from Speldhurst, England

    @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

  • djmikeziolek Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • MrLaminFuller Lamin Fuller (@MrLaminFuller) reported from Royal Tunbridge Wells, England

    How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

  • CarolynTGray Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

  • BenOWallace Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HercDotMe Herc.ME (@HercDotMe) reported

    @EE False advertising. I live in London, have both O2 and EE and where I live EE barely gets any signal and only 4G, no 5G. I'm not sure what this is ad is referring to but it is certainly not network (data transfer) speed. Moreover, #noRoamingCharge on O2.

  • PhysixGuy Matt (@PhysixGuy) reported

    @EE Signal and mast coverage is absolutely abysmal in Beverley HU17, it's been like this since early 2021 - even after several complaints and 'srveral fixes' nothing has changed

  • RolandMillward Roland Millward (@RolandMillward) reported

    @EE Always happy to say hello to you all. The problem is I end up getting sent a survey to see how you handled my enquiry 😎

  • GiggNaomi Naomi Gigg (@GiggNaomi) reported

    @EE This is not a one off issue, this has been an ongoing issue for years. It’s an absolute black spot, although you claim ‘excellent coverage indoors and outdoors’ - I can’t even complete a basis speed test of internet as there is nothing there!

  • Talkin_Monkey Neil (@Talkin_Monkey) reported

    @EE It’s also a lot more than Three… I was t-mobile then EE customer for 20 years, and you couldn’t get within £15 of three on a lesser tariff.

  • Ellietooo Ellie (@Ellietooo) reported

    @EE is my EE down?

  • IanOTimelord Iany 🌞🌈🏳️‍🌈 🇰🇼 (@IanOTimelord) reported

    @EE Twice tried to speak to customer services, twice it cuts me off.

  • JessieRoseMunro Jessica Munro (@JessieRoseMunro) reported

    @EE trying to ring to discuss a billing query but not able to get through!! Nearly every few months I have issues with my bill and no one seems to resolve the issue.

  • withlovejojo Jo (@withlovejojo) reported

    @EE Thank you for reminding me, I need to cancel my Vodafone contract.

  • PaulSefton2 Paul Sefton (@PaulSefton2) reported

    @EE Tried to speak to someone at EE 8 TIMES but keep getting cut off. Do EE have problems at the moment?