EE Outage in Cuckfield, West Sussex, England

@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

@EE my broadband is down when it was only installed 2 days ago!?

What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

@EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !

@EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely

@EE I was at Wembley on Saturday saw EE sponsored them so though I would get access to Wi-Fi as I’m a customer, I was wrong no access to Wi-Fi so why not ?

@EE Hi team. I received a text from EE last week advising there would be disruption to the network in Wandsworth. Can you advise how long until this is resolved? Been having issues making and receiving calls the past few days.

@EE Guess I am gonna have to find a nexus device instead, talkback has issues on the latest versions of android

@EE you're customer service is absolutely atrocious for people with disabilities, your company is abelist, disregarding of people's conditions and left with unnecessary stress and torment for months. Your company is a joke, just like your service assistants.

@seatzie Oh that’s amazing. I’m pay 22 for sim only on three but it does not work. I never have reception. I fancy @EE as they seem to always be good at festivals etc.

@EE I have been treated like garbage by your company! Whether on purpose or via sheer incompetence, I can not tell, But what I do know is that EE are completely incapable of performing even the simplest of tasks All I wanted was to upgrade my fibre package

@EE I have been treated like garbage by your company! Whether on purpose or via sheer incompetence or via sheer incompetence, I can not tell, But what I do know is that EE are completely incapable of performing even the simplest of tasks

@EE Your Customer Service is horrendous. I called up for an upgrade and they couldn't care less if I left the network. I've been with EE for over 20 years when it was One2One & then T-Mobile! Bye bye. Hello @TheO2

@EE - my household phone signals have all dropped to 1 bar for the last month when in the house (CR5) - now we can’t even hold a phone call without issues after three years of perfect signal - what’s changed? I’m out of contract so looking to change provider if no quick fix.

@EE Awful coverage at my current address despite living in the epicentre of a massive development in Bristol a huge city in England... can barely make a phone call...