EE Outage Report in Countesthorpe, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Countesthorpe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Countesthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Countesthorpe, Leicestershire, England
The most recent EE outage reports came from the following cities: Leicestershire, Leicester, Hinckley, Rugby and Barlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Leicestershire |
Internet | |
| Leicester |
Phone | |
| Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Hinckley |
Phone | |
| Rugby |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Countesthorpe, England
Latest outage, problems and issue reports in Countesthorpe and nearby locations:
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
Trying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!
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David J Leeke
(@coopercarman) reported
from
Anstey, England
@EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
First day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Luke Gosling
(@Lucas7710) reported
from
Leicestershire, England
@EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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Darren
(@DarrenS78) reported
from
Ratby, England
@EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@EE are you having some issues today? My WiFi keeps dropping!! So annoying!
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@England @EE don't support losers
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@England @OfficialTM_3 @EE ever tried ever failed no matter try again fail again fail better
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Soph Antoinette
(@mullersangels) reported
from
Leicestershire, England
@EE how do I cancel a payment for a top up for a phone I no longer have?
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Susan
(@Suzy_dashey) reported
from
Great Glen, England
@EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!
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// c o u l s o n //
(@ZNC1993) reported
from
Markfield, England
@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.
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Tomasz Nowicki
(@tomnovy) reported
from
Leicestershire, England
@EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.
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Andy
(@awright2001) reported
from
Kibworth Beauchamp, England
@EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alistair Gow
(@AliGow79) reported
@EE Yeah that’s right. From what I can gather there is 2 EE masts locally. One seems to be either faulty or heavily congested with traffic hence the slow speeds?
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sophie
(@elioschalamets) reported
@EE I made use of your offer of an extra 1GB with each top up you make earlier today (I am a PAYG user). However I am not sure the 1GB is active as it says it expires in 0 days in MyEE and I got a text saying I’d used 80% of my remaining data. Would appreciate some help
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Rich
(@S0130972) reported
@EE I tweeted you a few days ago and I know things get busy but my mum needed help. She switched to pay monthly and unfortunately since then she gets intermittent dropping of service and cannot receive incoming calls properly. Can you please check everything is ok on her account?
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Tara Osher
(@TaraOsher) reported
@EE my 82 year old mum has had no phone & internet since Friday am. She contacted you as an emergency but no one has yet been to her to fix! This is a dreadful service to your customers especially a OAP! She has no data left on her phone now too. Why is she waiting so long?
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Vamsi 🤖
(@jsnsrvamsi) reported
@EE I have been chasing you for my query, no response yet. Is this really EE ( @BTGroup ) or some local network ?
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Stuart Quinn
(@StuAlex27) reported
@ee is there problems with broadband in Oldham? Had to reset router 10+ times yesterday and today its gone down another 3 times already.
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Gabriela💕😘
(@Gabriel64268343) reported
@Hanah_x3 @snapchatsupport @EE I had similar experience when my account got hacked, I contacted them for more than a week, but they wouldn’t reply to me...not until I go referred to ethical_security01 on Instagram and they help me...they are expert at getting back access into any hacked accounts.
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Simon
(@Vehicle__Mover) reported
from
Waddington, England
@EE what's going on with the signal in Lincoln area lately last 3-4 weeks I struggle indoors an last 2 day Ive got 1 bar of 3g outside? Normally have full 4g anywhere indoors it's not my phone as have several on account all the same problem, not what I expect when paying £100+pm
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jane miles
(@janemiles20) reported
@Hanah_x3 @snapchatsupport @EE What’s the use of their support when they’re not going to respond to any of your messages I had the same issue with my account I got referred to cyberhack_081 on Instagram and within 20 minutes I got my account issue resolved
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Alistair Gow
(@AliGow79) reported
@EE Is there a fault at PH336AN internet is incredibly slow shows as 3bars of 4G but won’t perform a Speedtest, as is that slow.