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EE outages and service status in Countesthorpe, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Countesthorpe, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Countesthorpe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Countesthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 28: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Countesthorpe, England

The most recent EE outage reports came from the following cities: Leicester, and Barlestone.

CityProblem TypeReport Time
Leicester Phone 13 days ago
Leicester Internet 14 days ago
Barlestone Phone 1 month ago
Leicester Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Countesthorpe, England

Latest outage, problems and issue reports in Countesthorpe and nearby locations:

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    First day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

  • cozzy8
    Michael Cosgrove (@cozzy8) reported from Desford, England

    Seriously impressed with the coverage on my new @EE contract, I even get signal in my black hole of a pub kitchen! 👍

  • The_sooze
    S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!

  • JaxDemon2
    🄹🄰🅇 🄳🄴🄼🄾🄽 (@JaxDemon2) reported from Leicestershire, England

    @EE Sent you a DM but I think your customer services team have done all they can do.

  • kezqb
    Keith Houghton (@kezqb) reported from Ketteringham, England

    Very poor service from @EE tried to upgrade phone in shop but their IT is down

  • scottydaly1989
    Scott (@scottydaly1989) reported from Leicestershire, England

    @EE are you having some issues today? My WiFi keeps dropping!! So annoying!

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    Trying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!

  • MaryJane2406
    Mary Jane Warwick (@MaryJane2406) reported from Aston Flamville, England

    @EE Hi, Id love to but I havent got any service to ring you!

  • ZNC1993
    // c o u l s o n // (@ZNC1993) reported from Markfield, England

    @EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

  • K3TTS
    dave ketts (@K3TTS) reported from Narborough, England

    @EE when I signed up to broadband and Apple TV I got BT sport included now it’s saying I don’t have a subscription since I went sim only on my phone…help I need football back

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

  • kylesyrett1
    kyle (@kylesyrett1) reported from Leicestershire, England

    @EE broadband is shockingly bad, can't remember the last time it stayed on for more than 5 minutes

  • PeteMartinPhot1
    Pete Martin Photography (@PeteMartinPhot1) reported from Leicestershire, England

    Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @England @OfficialTM_3 @EE ever tried ever failed no matter try again fail again fail better

  • Suzy_dashey
    Susan (@Suzy_dashey) reported from Great Glen, England

    @EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!

  • kylesyrett1
    kyle (@kylesyrett1) reported from Leicestershire, England

    In the space on 5 minutes @EE broadband has gone off twice 😭 worst provider I've ever known

  • wolveydarlopete
    Peter Stockill (@wolveydarlopete) reported from Wolvey, England

    @EE I have downloaded your app and spoken to countless guides who just keep making unfulfilled promises. 3 months down the line and I am still not happy, with your customer service. Someone needs to read the many conversations and sort out the promised compensation.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JudyYorke
    JudyYorke (@JudyYorke) reported

    I despair of @EE . After huge problems, I ended up staying with them (broadband) after a local company let me down. But a week after agreeing a new contract, I haven't had it confirmed in writing.I can't get through on the phone (30 min wait) and exec complaints haven't replied.

  • NickyNacks25
    Nicky (@NickyNacks25) reported

    @EE I have tried to call in good time of opening hours yet it says you’re closed. Having had several weeks of your tv channel’s freezing, not available or just not working as they should… I’ve had enough. Paying extortionate fees, please reply! #ofcom

  • afaldridge
    Alan Aldridge (@afaldridge) reported

    @EE @Vizique Your customer service is a waste of time. I have been trying for the past 3 days, get nowhere.

  • JulieKubiak
    Julie Kubiak (@JulieKubiak) reported

    @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡

  • lucebarnett
    lucy barnett (@lucebarnett) reported

    @EE tried that - both on phone & online through app. Can’t make complaint as don’t seem to have an account set up for my Broadband. Been an EE customer for many years. I have full details of call on 1 July when I ordered broadband including full name of call handler but EE no help

  • MissSmallVoice
    SMV (@MissSmallVoice) reported

    @EE Abysmal. Got an automatic voice telling me they'd sent me a text and then telling me AGAIN to text VM on or VM off. Such rubbish - it is a voicemail pin issue, where I did not re-set my pin. 4 hours since I got your message and no luck getting through to a REAL person. Abysmal

  • GaryGaryweir11
    Gary (@GaryGaryweir11) reported

    @EE I spoke to somebody and it's my fault you never gave me an option to get a pass with free data and calls!!!!!!!!

  • ErikaDucker
    Erika (@ErikaDucker) reported

    @EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt

  • michaeljw_97
    Michael Williamson (@michaeljw_97) reported

    @EE No problem, thank-you :) i have an iva if that impacts anything? Would only be a sim only i'm looking to add

  • imjustryan___
    ryan (@imjustryan___) reported

    The @EE 4G/5G is appalling in London. Why is it so bad?