EE Outage Report in Henley-on-Thames, Oxfordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Henley-on-Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Henley-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Henley-on-Thames, Oxfordshire, England
The most recent EE outage reports came from the following cities: Ascot, Reading, High Wycombe, Henley on Thames, Bracknell, Tetsworth, Watlington, Beaconsfield and Binfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ascot |
Internet | |
| Reading |
Internet | |
| High Wycombe |
Phone | |
| Henley on Thames |
Phone | |
| Reading |
Phone | |
| Bracknell |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Henley-on-Thames, England
Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Gareth Dean
(@GarethDeanPR) reported
from
South Stoke, England
@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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Marie Bessant
(@MarieB_Music) reported
from
Beaconsfield, England
@EE She really listened to my needs and found me the best plan and option with zero pushiness. I was only thinking about upgrading early, and her service made me sure. X
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
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Dr Katie Bates
(@prometheus3) reported
from
Reading, England
Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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N9 SZN 🥽
(@nanafasante) reported
from
Reading, England
@EE Na the problem persists
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Clarky #afc 🎗
(@YesClarky) reported
@EE my phone signal Is completely gone. WiFi works no problem so not not phone. Can you advise?
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Lauren McCourt
(@lrnn) reported
@EE Hello! Are there any known broadband issues in NE12? Our connection has been dropping intermittently for the last 5 days, when we've previously had zero issues.
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Joe
(@CPFCknighty) reported
@EE your broadband is **** goes down more than grealish
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Elizabeth Haywood
(@EZHaywood) reported
@EE We did sort out add-ons - eventually. But we were trying to sort this Friday, travelling yesterday. And you only get back to me today, Sunday?!!! Not good customer service! @PeterHain @MartinSLewis
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Karen Young
(@Kareneve66) reported
@EE after 20 years of being a loyal customer (previously T-Mobile) your customer service advisor is rude, patronising and I will be changing service providers ASAP.
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Ally 🇦🇺🇮🇹
(@Ally1889) reported
@EE Problem not fixed yet - hoping BT will do this tomoz or Tuesday at latest
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.
(@jordpa3) reported
@EE hi out of interest, would you lower an upgrade fee or termination fee to a loyal customer?
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scott 🌟
(@scottmichaell_) reported
5G on #ee is crap, full service and the speeds are horrendously slow. @EE
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marina betteridge
(@weenbett) reported
@EE hi. I have a new handset with a new SIM card. The SIM card was activated over 24 hours ago but I still have no service and cannot use my phone
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TheSardonicScot #wetheplayers
(@SardonicScot) reported
@EE @YorkshireBizMkt Having the same issue - uninstalled the app and reinstalled it and it's still broke