EE outages and service status in Henley-on-Thames, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 0 outage signals in the last 24 hours around Henley-on-Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (60%)
- Phone (20%)
- Wi-fi (10%)
- TV (10%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Henley-on-Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Henley-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Henley-on-Thames, England
The most recent EE outage reports came from the following cities: Reading, Bracknell, Beaconsfield, Henley on Thames, Maidenhead, High Wycombe, and Wallingford.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 11 days ago |
|
|
Internet | 12 days ago |
|
|
Internet | 14 days ago |
|
|
Internet | 16 days ago |
|
|
Wi-fi | 20 days ago |
|
|
TV | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Henley-on-Thames, England
Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:
-
Jamie Goodliffe (@Jamie367p) reported from Henley-on-Thames, EnglandAppalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.
-
Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
-
Ryan R 🏴 (@RyanRay74) reported from Wooburn, England@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
-
Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
-
Charu Malhotra (@cm_charu) reported from Wokingham, EnglandPlease help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
-
Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, EnglandSo I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
-
Zac (@Williams_i_am1) reported from Theale, EnglandIf you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE
-
Steven (@nurburgsteve) reported from Theale, England@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
-
Zac (@Williams_i_am1) reported from Theale, England@SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.
-
Paul Hunsdon (@Hunsy1969) reported from Wokingham, EnglandAfter some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
-
Sebastian Garner (@sebgarner) reported from Bracknell, England@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
-
Zac (@Williams_i_am1) reported from Theale, England@EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it
-
Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported from Reading, England@ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !
-
-
Khurram Qayam (@kqbrain) reported from Reading, EnglandSuffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
-
francky (@CesaireF) reported from Maidenhead, England@Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable
-
Johnny Norris (@TheJohnnyNorris) reported from Wooburn, England@EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.
-
wadhwaRD (@rishidwadhwa) reported from Reading, EnglandI have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !
-
Zac (@Williams_i_am1) reported from Theale, England@SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.
-
Buddha Maitreya (@sangyemaitreya) reported from Reading, England@EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
'Honest' JonWilliams (@honestjon74) reportedTrying to watch a 480p video on my iPhone whilst out with 3 bars of 5G and it just won’t play. @EE are beyond **** nowadays they do f**k all work on their network. Pathetic service. Do NOT reply EE. Not interested.
-
Erika (@ErikaDucker) reported@EE They wont raise a complaint for me. Been trying days. Because you sent me to store to send the phone off. Store wont raise a complaint your ee repairs team wont either. And customer care said no a store issue. Store send me to customer care
-
FitbaLitics 🆎 ⚖️ 🐏 ⚽️ 🏡 🎶 (@fitba_house) reported@England @EE @BukayoSaka87 Never seen so much hype over a friendly
-
🇬🇧 (@THEREALRFCGURL) reported@DerekAllan61 @EE We are the same EE crap and sorry we went with them..installation was horrendous..I could have done better..finished up giving us boosters ..shite D x
-
lucy barnett (@lucebarnett) reported@EE Been on messaging service since 13:58 today - told I’d beconnected with manager at 14:55 (after several requests for matter to be escalated). 15:20: still waiting to be connected. 15:25: Billing desk manager introduced himself - have not heard from him since. Total time wasting
-
Kris (@omgdoughnut_) reported@EE just some feedback, change your delivery company. DPD say they attempted delivery when I’ve been in all day waiting and tracking their driver. Their support is non existent too. Frustrated is taking it mildly!
-
Alan Battaglia (@BattagliaAlan) reportedWhatever you do never ever use, or interact with @EE they are a scammmers and liars and their customer service is simply atrocious awful
-
Buzby (@Buzby714052) reported@EE my EE app keeps showing the message ‘Here is your final bill’ I haven’t asked for a final bill and I can’t do anything else in the app. Can you help me please?
-
SMV (@MissSmallVoice) reported@EE Abysmal. Got an automatic voice telling me they'd sent me a text and then telling me AGAIN to text VM on or VM off. Such rubbish - it is a voicemail pin issue, where I did not re-set my pin. 4 hours since I got your message and no luck getting through to a REAL person. Abysmal
-
angel (@fathersaph) reported@EE one of your employees added insurance to my phone plan after i refused and now your company is refusing to help me. look into this employee and see how many people call to cancel insurance.