EE Outage Report in Henley-on-Thames, Oxfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Henley-on-Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Henley-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (18%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Henley-on-Thames, Oxfordshire, England
The most recent EE outage reports came from the following cities: Reading, Tetsworth, Henley on Thames, Ascot, High Wycombe, Watlington, Beaconsfield, Bracknell, Binfield and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Reading |
Internet | |
| Reading |
Phone | |
| Reading |
Phone | |
| Henley on Thames |
Phone | |
| Reading |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Henley-on-Thames, England
Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember
(@PeterBa82304711) reported
from
Reading, England
@ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember
(@PeterBa82304711) reported
from
Reading, England
@ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Marlow Bottom, England
Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
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Buddha Maitreya
(@sangyemaitreya) reported
from
Reading, England
@EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
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Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Vix Bilton
(@VictoriaBilton) reported
from
Reading, England
@EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling
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⚽Russell Cox💙
(@RussWWFC) reported
from
Hazlemere, England
@tescomobile I'll be shopping around when I leave @EE in June, though I'm happy with the service, the rises are steep. Fancied another Pixel but you don't do that at the moment.
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Stevie Stevie
(@Gobshy8e) reported
from
Marlow Bottom, England
@EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard
(@Richard57637390) reported
@EE down again for god sake. Cant make calls to certain numbers
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Henry Churchill
(@mrmrwacky) reported
@EE Yes Im having intermitant internet problems, according to Google its a known problem: "EE SIM not working after a Samsung One UI 7.0 update is a known issue, with reports of users experiencing no signal, call and data problems. Several troubleshooting steps can be attempted"
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Charlotte
(@CVBM022) reported
@EE had a text message to click on message us however it doesn’t let me reply - using as a new customer and as I am deaf and I don’t use relay
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Jamie Button
(@JamieButton23) reported
@EE is the worst network provider I have ever been with! I ordered the iPhone 16 last week for pick up from store for yesterday after waiting an hour in store they told me it wasn’t coming and I’d have it today, to then be told I can’t have it until tomorrow. (1/2)
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AmyMaurice
(@AmyJMaurice) reported
@EE Hi. I was recently contacted by Google re my pixel 6a battery. It directed me to a local EE shop where I made an appointment. I have just arrived and they said they cannot help me as they are a franchise. What do I do next? How do I figure out where to go???
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John Copier
(@johnpcopier) reported
@EE My landline doesn't work. Incoming or outgoing. I tried to call it from my mobile and the call went through to another EE user.
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أنا🇬🇧💚🇸🇦سلطان البهيشي الأحمري🥰3
(@Sultanm24) reported
In addition, Hi @EE & others, Check out your staff. It looks like fraud or one (or group ) who works for you. Big Companies Don’t doesn’t Have System Issues. Stop playing with residents. #Fraud #Scam
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Henry Churchill
(@mrmrwacky) reported
Hi @EE do you theres an issue with the compatibility between the EE Pay As You Go sims and the new Samsung OneUI 7.0 software update? If so how can I fix this please?
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Martine Stigter
(@MartineStigter) reported
@EE I still have no calls, texts or mobile data. This has been ongoing since Thursday morning. I will yet again go to my local EE shop to see if the problem is with my phone or your outage. Your official line is, as on previous days, that the problem has been fixed. It is not.
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Grifter
(@Grifter_62) reported
@EE Nope nothing works your engineer told me this in addition he said you have two working days to solve a problem without compensation for the customer so let me get this right I have to pay you for two days for no service???? EE bullshit will air this as far and wide as I can