1. Home
  2. Companies
  3. EE
  4. Henley-on-Thames
EE

EE outages and service status in Henley-on-Thames, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Henley-on-Thames, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 13, 7:47 PM GMT+1.
  • 50% Internet (50%)
  • 38% Phone (38%)
  • 13% Wi-fi (13%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Henley-on-Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Henley-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Henley-on-Thames, England

The most recent EE outage reports came from the following cities: Reading, Crowthorne, Maidenhead, Marlow, Bracknell, Beaconsfield, Henley on Thames, and High Wycombe.

CityProblem TypeReport Time
Reading Phone 4 days ago
Reading Phone 6 days ago
Reading Internet 12 days ago
Reading Wi-fi 14 days ago
Crowthorne Internet 17 days ago
Maidenhead Internet 17 days ago

Nearby cities with recent reports

Reading

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Henley-on-Thames, England

Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:

  • carboncoach
    Dave Hampton 🌍🌳 (@carboncoach) reported from Marlow Bottom, England

    Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

  • nurburgsteve
    Steven (@nurburgsteve) reported from Theale, England

    @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

  • Lyndseydwalker
    Lyndsey Rolfe (@Lyndseydwalker) reported from Wokingham, England

    @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

  • Jamie367p
    Jamie Goodliffe (@Jamie367p) reported from Henley-on-Thames, England

    Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

  • nathanjrogers
    Nate 🏳️‍🌈 (@nathanjrogers) reported from Wokingham, England

    So much money paid to @EE for a service that is not currently being used at all. #whatawaste

  • teachandgeek
    Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

  • rishidwadhwa
    wadhwaRD (@rishidwadhwa) reported from Reading, England

    I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

  • running_gooner
    Brian Russell (@running_gooner) reported from Wokingham, England

    @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

  • HarveyWelch
    Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

  • teachandgeek
    Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • nurburgsteve
    Steven (@nurburgsteve) reported from Theale, England

    @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

  • nanafasante
    N9 SZN 🥽 (@nanafasante) reported from Reading, England

    @EE Na the problem persists

  • ImogenRyan93
    Imogen (@ImogenRyan93) reported from Reading, England

    Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE

  • prometheus3
    Dr Katie Bates (@prometheus3) reported from Reading, England

    Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

  • CesaireF
    francky (@CesaireF) reported from Maidenhead, England

    @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE now my broadband is finally working again properly after 4 months, when are you going to let me know the compensation? I’ve tried emailing but all your emails are do not reply! Customer service as poor as your broadband! please don’t ask me to call you, life’s too short

  • nstoker
    nstoker (@nstoker) reported

    The EE network is down again in Washington. Deep sigh @EE

  • gutterdons
    London Roof & Guttering (@gutterdons) reported

    @EE again absolute shocking service from EE ordered additional handset for my bussiness over 4 days ago, no order confirmation, when I ring CS passed through multiple departments which results in automated message saying that are too busy to speak to anyone. EE are a joke really

  • nonesuperior
    None Superior (@nonesuperior) reported

    I’ve read time & again that a toxic workplace often reflects the character of its management, from senior leadership down to operations. @Concentrix is a clear example of this! And @EE is complicit in this with the upselling and unending sale targets. @Ofcom needs to look in.

  • IbrahimShoetan
    Shoetan (PhD) (@IbrahimShoetan) reported

    Hello there @EE, I transference my number to EE last week and I have received a confirmation that the number transfer has been completed. However, I cannot make a call with my phone for reasons I don’t know. I can’t even call the customer care number 150 from it. I need your help

  • dunkybhoy67
    Dunkybhoy67 (@dunkybhoy67) reported

    @EE Hi, my Spotify bill has been took by ee but Spotify saying they never received it and have cut me off?

  • 77fenrir
    Gareth Higgin (@77fenrir) reported

    @djp4cm4n @VodafoneUK Left them a few years ago after god awful customer service, no decent signal anywhere , no discounts/ upgrades over my time with them. Now with @EE. Still awful signal at home on a 5G plan but elsewhere perfect

  • paddymaid
    Alison Denham (@paddymaid) reported

    @Hepworthclare @EE It’s called “customer service”, apparently. It’s sadly lacking in some companies & yet they talk about it enough. As with so much else, it’s just words. 😩

  • P1vozaur
    Pivozaur_ess ⏸️ (@P1vozaur) reported

    @EE I have a couple questions about your phone repair services. Is there a phone/email/another medium to ask them? Not a network customer.

  • PaulDee9
    Paul D (@PaulDee9) reported

    @KellyHatfieldx @EE No big company cares about you or your service. Their full responsibility extends to grabbing your money. After that any 'correspondence' is reducing their profit on your transaction. Thats why they have AI and bots designed to make you so frustrated that you will just give up.