Giffgaff

Giffgaff Outage Report in East Ham, Greater London, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in East Ham, Greater London, England 01/18/2026 14:05

January 18: Problems at Giffgaff

Giffgaff is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near East Ham, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Hackney, London, Poplar, Harringay, Bromley, Hammersmith and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomPoplar Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Mark_Antony_3 The option in your network selections for LTE, is 4G Mark. It is sometimes labeled as LTE in certain phones. If you switch this on, 4G should show on your network, but the speeds will be reduced with the always on data now being live.. - giffgaff Jeanette

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    @giffgaff BUT I WANT EITHER MY MONEY BACK OR 3G INTERNET. I HAVE 3G SOME AREAS AND IT USE TO WORK FINE. NOW ITS COMPLETLY BROKEN. I TOLD YOU THEY HAD AN HR FROM 8 AND THEYVE IGNORED ME STILL

  • JimJamming James (@JimJamming) reported

    @giffgaff hello. Currently no signal in me15. Any ideas?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Mark_Antony_3 We assure you, Mark, this is not what we're trying to do. We can see you've raised a case with our agents, so they'll be in touch within 24 hours to help you with this. - giffgaff Tasbiya

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    @giffgaff I WANT MY MONEY BACK NOW. IVE PROVIDED PROOF THAT YOU ARE NOT PROVIDING THE SPEEDS PROMISED. THERE FOR YOU HAVE BROKEN THE CONTRACT WHICH MEANS IMMEADITE REFUND. HAVE U PASSED THESE SCREENSHOTS TO THE COMPLAINTS TEAM

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    Still no response from @giffgaff agents but hey what is another customer lost to them. Been with them 2 years but ill be leaving them end month or sooner because they have false advertised and left me with no data

  • mrsbroccoli73 MsSmith MCCT (@mrsbroccoli73) reported

    @giffgaff still absolutely zero cellular service at home. 5 days now.

  • tescomobile Tesco Mobile (@tescomobile) reported

    @velse @giffgaff Hi Steve, sorry to hear this. There have been no reports of any issues, what issue are you experiencing? - Maria

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    @mariangel_uy @giffgaff Avoid Giff Gaff. Shocking service. Internet is 2G. Im paying for minimum 3G and they are refusing refund

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Mark_Antony_3 We're unable to advise why this is occurring Mark and can can only say that our complaints team will be in touch as soon as possible with further help/support. The manual roam may help your service in the meantime, if you haven't tried this already. - giffgaff Jeanette