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Giffgaff

Giffgaff Outage Report in East Ham, Greater London, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in East Ham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in East Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near East Ham, England

The most recent Giffgaff outage reports came from the following cities: London, Hammersmith, Wandsworth, Poplar, Harringay, Hackney, City of London, Southwark, and Chigwell.

CityProblem TypeReport Time
London Wi-fi 18 hours ago
Hammersmith Phone 1 day ago
Wandsworth Phone 5 days ago
London Internet 8 days ago
London Phone 8 days ago
London Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • sofiloco
    Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • Mr_MartinCalder
    Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • jordanrevell
    Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • PaulGrayburn
    PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • nealdcruz
    Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • CWMcGinnes
    CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Muvaharris
    meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • Bukom_Boy
    Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • JelllyBeaan
    Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • Maliwil
    RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • macqueendan
    Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • EdoreFaine
    Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • GracialNation
    gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • TronalddumpUS
    Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • AzukaFred
    Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • djrowsam
    DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryKnightArt
    Mary Knight: Allsorts 💛💙 (@MaryKnightArt) reported

    @JohnMcArts No experience but giffgaff sell and I would trust them if a problem.

  • DavidTh55952799
    David Thomas (@DavidTh55952799) reported

    @giffgaff I've raised a problem and not heard back, I completed a bank switch. Your details weren't updated. So I did it manually. Paid £10 yesterday. Balance dropped to £0, paid £10 today balance dropped to £0. What's going on? I need my phone

  • BobPrydderch
    Bob Prydderch (@BobPrydderch) reported

    @giffgaff Dishonesty is not excusable. We are now told next update is 9th July. Just say what the real issue is. How much can I claim for each day if no service please?

  • abyaradia
    A (@abyaradia) reported

    @giffgaff I already checked for issues on the online checker and it doesn't show any issues.

  • DavidTh55952799
    David Thomas (@DavidTh55952799) reported

    @giffgaff I've done that and they haven't been in touch. Lots of people on twitter get in touch. But no one from customer services

  • essers
    Esjay (@essers) reported from Manchester, England

    I didn’t want to change mobile provider. But I was told this was the only way I could keep my service bill at a level I could afford. I was very happy with the PAYG service I had from @giffgaff, and did not want to change, but it was that or a surcharge.

  • DavidTh55952799
    David Thomas (@DavidTh55952799) reported

    @giffgaff Not impressed that there isn't a direct way to make contact with an agent. Bank switch system has worked well with all other direct debit I have. I manually updated Giffgaff my account after it just stopped. It's only by good fortune that I'm able to hot spot to raise this issue

  • AmySkuce
    Amy Skuce (@AmySkuce) reported

    Hi @giffgaff are you rolling out WiFi calling anytime soon? No signal at home and WhatsApp calling etc no use for calling Drs or delivery issues, so will have to swap network if its not on the cards soon 😭

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @DavidTh55952799 We understand that you're eager to get this sorted out, but please allow the agents time to look into your issue. They will get back to you via your case as we’re unable to investigate this further for you through social media. - giffgaff Megan

  • BobPrydderch
    Bob Prydderch (@BobPrydderch) reported

    @giffgaff Just tried, no option available for requesting a no service claim. No other option suitable. Can you just make this a bit easier please?