HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 12/30/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • mikekivi Mike Kivi Ph.D. (@mikekivi) reported from Chester, England

    What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …

  • ArmitageAndi Andi (@ArmitageAndi) reported from Roby, England

    @BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • scoops888 𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England

    @HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Jane_irl 하루살이 (@Jane_irl) reported

    @HSBC_UK your customer service f***ing sucks; you say I need to call you guys by a certain time limit, but your agents won't even speak English and have MASSIVE audio issues and don't even call me back. What am I supposed to do????

  • Carolyn92521428 Carolyn Rose (@Carolyn92521428) reported

    @HSBC_UK Would have been useful if a message went on your site saying you had a problem sending payments. Instead I have to use your tedious robot service to get nowhere. NOT GOOD ENOUGH !

  • JUDITHSEHUTCHI1 JUDITH S E HUTCHINGS (@JUDITHSEHUTCHI1) reported

    @HSBC_UK brilliant service from their customer support this morning, after exhausting all other ways to sort out my problem, thank you Maria

  • LikeyTurner Michael Turner-Voyzey (@LikeyTurner) reported

    @HSBC_UK There’s a surprise…🤔 I’ve written a letter, and will be dropping an email next week… there wasn’t anyone who could help when we actually did our application. Took a complaint to fix that. Shouldn’t be this hard in 2023… clearly it is.

  • IanFreeman Ian Freeman (@IanFreeman) reported

    @HSBC_UK Issue now resolved.

  • tushargoelbng tushar (@tushargoelbng) reported

    @HSBC_UK not able to login Service unavailable error in app

  • dropchrisanote dropchrisanote (@dropchrisanote) reported

    Looks like your banking app is unavailable @HSBC_UK is there an ETA for when this issue will be resolved? #ShowMeTheMoney

  • howes_christina Christina 🌼 (@howes_christina) reported

    @HSBC_UK Don’t bother getting intouch as you won’t get help ! I’ve been trying for months and nothing !!!

  • repa28782727 repa (@repa28782727) reported

    @HSBC_UK you have blocked my business account without telling me why, I have money in there that I cannot access, I have suppliers and wages to pay and I can’t as you have blocked my account. Nobody will tell me why or what has happened, but this is unacceptable. #noloyalty

  • mashhor2017 مشهور (@mashhor2017) reported

    @HSBC_UK hi there I’m struggling with my hsbc account what the easiest way to call customer service overseas???