HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 02/06/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • WishesAndLists EHARRIS (@WishesAndLists) reported

    @HSBC_UK I upgraded to the latest version of IOS and now the app isn’t working. I DM’d you & was told to ring the online banking team to get them to help reset the app. I rang but was cut off before I’d even finished explaining the issue. How can I get this app problem resolved?

  • jtmillarphoto James Millar (@jtmillarphoto) reported

    @HSBC_UK Yes Andy I’ve been trying that and other numbers for two days now and it’s neigh on impossible to reach anyone.

  • SinclairDayAcct Sinclair Day Acct (@SinclairDayAcct) reported

    @HSBC_UK @becca_davies I’m having the same problem! There is no update for the app but it keeps crashing! I can’t access my internet banking now 😡

  • nayy_arnold Nay Arnold (@nayy_arnold) reported

    @HSBC_UK Where do I find the ‘reset log on details’ will that be on the website?

  • kateMorris102 Kate Morris (@kateMorris102) reported

    @HSBC_UK I am the treasurer of a small residents association & one of the few younger than 75. You have threatened to close our bank account because of a ‘Safeguarding’ issue. I have been on hold to 0800 030 4516 for over 12 hours over the past week, twice your dial back hung up.

  • kmca_serena Serena (she/her) (@kmca_serena) reported

    @HSBC_UK @caspfranken Gosh, I came here to get help too but looks unlikely...

  • slydog7 Matthew (@slydog7) reported

    @HSBC_UK Massive faff in doing so, 45min in total on the phone, but by deleting and reinstalling the app solved the problem, thanks for the speedy response Andy 👍🏻

  • cortes_gaston Gaston Cortes (@cortes_gaston) reported

    @HSBC_UK One of the worst service on telephone banking, more than 45 minutes on the line and still no answers

  • polputkettleon Pollyanna (@polputkettleon) reported

    @HSBC_UK on hold for over an hour for the last 3 days trying to get through to a human… sort out your customer services - this is appalling!!! 😡

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?