HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 11/18/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (18%)

    Website (18%)

  3. Login (5%)

    Login (5%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • pmhgte Peter Matthews (@pmhgte) reported

    @HSBC_UK #crapservice Your response page 2 "There is nothing further the team can add and so no further responses are going to be issued from them. If you remain unhappy, you may escalate your complaints to the Financial Ombudsman Service, as detailed within our responses..."

  • sam_plane Sam Plane (@sam_plane) reported

    @HSBC_UK I’d rather keep it public: 1. I was locked out of my account for nearly a week because you updated your app and broke iOS 15 compatibility. 2. I’m applying for a mortgage with a broker. You provided one valuation below the offer. We renegotiated the offer down. (1/2)

  • EckCharlie CharlieEck (@EckCharlie) reported

    @HSBC_UK My app isn’t working properly since the update. It starts to load and then shuts down. Deleted and reinstalled but still unresponsive.Can you help?

  • NathanCronk Nathan Cronk (@NathanCronk) reported

    @HSBC_UK hello, your customer services colleague has made a terrible error and I am now way over my overdraft limit - please contact me immediately

  • RJP_LEARNS Rob Potts (@RJP_LEARNS) reported

    @HSBC_UK I got through this morning & was able to resolve some issues. It’s just a shame that .@HSBC_UK - like lots of other businesses - have chosen to exploit Covid as a means of ‘stress testing’ the market and finding out just how much they can get away with diminishing their services.

  • Rajbir41550518 Rajbir (@Rajbir41550518) reported

    @HSBC_UK @JornWV Is the verified by visa down I can’t make any transactions

  • carolynxm Carolyn Morrissey (@carolynxm) reported

    @HSBC_UK Is there a problem with the app? I can generate security codes and see fast balances but cannot login to see transactions etc. Same problem yesterday evening.

  • joannetpjo Jo (@joannetpjo) reported

    @HSBC_UK I have Power of Attorney for my mum. You will not add me on her account because there is an E missing in my middle name. The Public Guardian has said middle names are immaterial! They do not matter! What’s going on? Halifax had no problem with it!

  • Micheal1491 Micheal smith (@Micheal1491) reported

    @sam_plane @HSBC_UK I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about @CyberSecurity_R who got me full access to my account. She can help you

  • thamesweb Roger Cullingham 🇬🇧 (@thamesweb) reported

    @HSBC_UK Because the HSBC app is still broken, I cannot access my accounts either by using the app or through my laptop. This is HUGELY annoying.