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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Widnes, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Widnes, England

The most recent HSBC outage reports came from the following cities: Liverpool.

CityProblem TypeReport Time
Liverpool Login 2 months ago
St Helens Mobile App 2 months ago
Liverpool Login 1 year ago
Frodsham Website 1 year ago
St Helens Mobile App 1 year ago
Chester Mobile App 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • Jonstackpool
    Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • BaytreeCatering
    Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • jackgundryyyy
    Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • Libbykelly23
    Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • ArmitageAndi
    Andi (@ArmitageAndi) reported from Roby, England

    @BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK

  • scoops888
    𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England

    @HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬

  • Libbykelly23
    Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • emmaemma53
    Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • mattjonesRE
    MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • Jonstackpool
    Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • luxetrobur
    LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • mikekivi
    Mike Kivi Ph.D. (@mikekivi) reported from Chester, England

    What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …

  • StevenGarner12
    Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • fionacoll
    Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • caryncoxphealth
    Caryn Cox DStJ DL 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇳🇱 (@caryncoxphealth) reported

    @HSBC_UK failed responses to emails to named account as requested by staff member @ Malvern branch. Rang number on business card. Unable to help. Am trying to open an account and make deposit. Any customer care? Any assistance?

  • evilbluebird
    Lynn Hamer (@evilbluebird) reported

    @HSBC_UK I have been locked out of my account,on my iPad with your mobile banking app. I have been on the phone trying to speak to someone,in a different country,to rectify this problem. Unfortunately the people who you employ,have not been able to help me one bit 1/2

  • SalahElBaba
    Salah ElBaba (@SalahElBaba) reported

    @HSBC_UK I ordered a new credit card that still hasn’t arrived. When I call your helpline, they ask for the card number which I obviously don’t have yet. Can you please help.

  • EmilyClareBird
    Emily Bird (@EmilyClareBird) reported

    Just experienced the insanity of @HSBC_UK customer service, whereby the only way for me to register for *mobile or online banking* appears to be to visit a branch. There are none near my home.

  • DudejaRuchee
    Ruchee Dudeja (@DudejaRuchee) reported

    @HSBC_UK recently I moved from Hsbc basic account to Advance but didn’t get the £200 credit ? Can someone check and help pls

  • TeddyLeppington
    Teddy (Theodora) Leppington (@TeddyLeppington) reported

    @HSBC_UK Not sure why I'm a customer. Bring back the days of The Midland. Up to 70 days for an ISA transfer in? Nationwide. Mum's done in a day. Money sitting in my last bank's holding account. I'm earning NOTHING! Branch sent a complaint in April. 1 email. We haven't sorted it

  • h_valdrin
    Valdrin Hoxha (@h_valdrin) reported

    @HSBC_UK I made call this morning about my credit card one you of lady from customer service she wasn’t very helpful I hope the phone are record . Thank You

  • GavinBowles_
    Gavin (@GavinBowles_) reported

    @HSBC_UK hi. I have an account with you but haven’t used it for a while and can’t remember my log in details. Also an error appears when trying to register for online banking with the sort code and account number

  • njc235
    Nick Cox (@njc235) reported

    @andyward1964 @HSBC_UK I hope you’re not expecting an answer. The days of good customer service in the UK are long gone my friend.

  • _londontrader_
    Nomad (@_londontrader_) reported

    @HSBC_UK crap service