HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 02/01/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • scoops888 𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England

    @HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Mctuck78 Chris Tuck (@Mctuck78) reported

    @HSBC_UK Sadly your service does not match up when you’ve made a mistake. Paying retailers twice & making your customer remain out of pocket for a prolonged time whilst going dark!! Blaming the retailer, who blames you, while the customer is in the dark and out of pocket. #DoesNotAddUp

  • AnnaBiba5 Anna Bi (@AnnaBiba5) reported

    @HSBC_UK Over 1 hr on hold 😴 anyone working today?!!

  • joannaclason Joanna Clason (@joannaclason) reported

    @HSBC_UK is there a problem with your call centre today? I've been on hold for over an hour and the chatbot isn't working either.

  • batsoupman Batsoupman (@batsoupman) reported

    @HSBC_UK Hello, I utterly despise the malignant Chinese Communist Party- can I be a customer?

  • peckhamshell shelley hastings (@peckhamshell) reported

    @HSBC_UK have been on hold for an hour to you and an hour at lunchtime no answer -after getting a text message to call urgently with ref no. what’s going on? Online banking is just a bot that tells me to call customer services..

  • lottie_linter Lottie Linter (@lottie_linter) reported

    @HSBC_UK somebody has sent money an old account I don’t use and I can’t log in to access the money. Apparently my username doesn’t match records even though you gave it to me with my account details. Please can somebody help me?

  • ssiva77 Man (@ssiva77) reported

    @HSBC_UK absolutely horrenduous that i had to spend 1 hour on phone with fraud team for every genuine payment made and despite explaining each time, i have to repeat the same thing from A to Z. shabby customer service from HSBC, can someone please reply, all details are in DM

  • EXHAUSTEDPOA George (@EXHAUSTEDPOA) reported

    @HSBC_UK can you provide me with an email for executive customer services or complaints please

  • Ifran4537 Ifran (@Ifran4537) reported

    @HSBC_UK Hi, intl customer & I've to say the ph CSRs could do to up their comms style. I just wasted an hr because the 1st rep didn't clearly state "Yeah that's done", the 2nd just ended the call. Then in between there's the auto ph hell that'd frustrate christ! It's 4:00am 😪

  • PMcmuldrow Patricia mcmuldrow (@PMcmuldrow) reported

    @Jo2901TF @HSBC_UK How awful 😡