HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 03/11/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • paulatrovalusci Paula Trovalusci (@paulatrovalusci) reported

    @HSBC_UK After 2hrs on the phone, a visit to the local branch and a further 40mins holding I still can’t access my own account!

  • GothIntolerant intolerant_goth (@GothIntolerant) reported

    @pcardno @HSBC_UK Pretty bad of @HSBC_UK (1) not to include a Red Flag Warning banner above the Amount field declaring the change; and (2) not understand your Twitter description of the issue and reply to you!; (3) at least pass the issue onto their IT dept.

  • Bizandshosha Nichole Morris (@Bizandshosha) reported

    @HSBC_UK trying to get through to safeguarding team via phone and live chat for days now. Hours on hold and live chat keeps throwing me out of the queue. Mother in law can't access her pension, account blocked. How can I sort if I can't get through?! Living abroad so no branches

  • john_hayek John hayek (@john_hayek) reported

    @HSBC_UK Sent via DM though considering the level of service I have been experiencing I am not hoping much. You really need to work on your customer service . The level isn’t befitting a first world country !

  • einsteinagogo Andrew Hancock (@einsteinagogo) reported

    It's a sorry state of affairs when a Business Bank you've Banked with for your entire business years, Midland Bank now @HSBC_UK ,. cannot resolve your issues over the telephone, care, call you back, have someone senior at hand to discuss the fecking SAFEGUARD review!

  • LML61 Lml61 (@LML61) reported

    @HSBC_UK new online banking portal no longer gives me access to my savings account. WHY! I Want to transfer some money out.

  • SallyF100 Sally F 💙 (@SallyF100) reported

    @HSBC_UK facial recognition on the app not working. I’ve not used my digital password for at least a year and I can’t reset it as your instructions just take me round in circles. Pretty poor app update so far - can you pls advise as a matter of urgency?

  • PaulineC_lod Pauline (@PaulineC_lod) reported

    @HSBC_UK My phone is locked so no one can have ‘a look’ unless they somehow have access to my biometric data in which case they could open the app anyway

  • morty7777 Carl Mort (@morty7777) reported

    @HSBC_UK Has anyone had problems trying to pay there credit card. I’ve tried everything it’s a nightmare.

  • KC368 kchan (@KC368) reported

    @_HollieJayne @HSBC_UK Same issue here, been on the phone for an hour and a half to be told try a different browser, still not working! Trying to put HMRC