HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 02/18/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • keeleyeast keeley East (@keeleyeast) reported

    @HSBC_UK clearly you have no respect for your customer - its 5pm you must have all gone home

  • Crism_Ch FoolFighter (@Crism_Ch) reported

    @HSBC_UK HI! I have a Premier Account overseas and I saw at your website that that qualifies me for a Premier account in the UK. Can you give me a phone or email to contact you to open the account? I tried over the phone and your agents didn't know now how to... Thanks

  • samueleyre Sam Eyre (@samueleyre) reported

    @HSBC_UK 1.5 hrs and counting to speak to a member of the fraud team. Amazing service

  • matthewsammons1 Matthew Sammons (@matthewsammons1) reported from Durham, England

    @HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!

  • rmellie Richard Mellie (@rmellie) reported

    @HSBC_UK @alcatelmobileuk @GooglePlay app crashes on startup; fresh Alcatel 3L (2021) on Android 11. Thirty mins on phone for Telephone Banking Sec Number (not in post), time to get a card reader through the post in 5-10 working days. Not a great start to my new Advance account.

  • gelert64 R1chard D3mynn (@gelert64) reported

    @HSBC_UK i'm no longer a customer of HSBC however I would like statements from my old account, how do i go about getting this information

  • rachelktobin 𝐑𝐀𝐂𝐇𝐄𝐋 (@rachelktobin) reported

    @HSBC_UK my online banking isn’t working, is there someone I can speak too?

  • keeleyeast keeley East (@keeleyeast) reported

    @HSBC_UK currently experiencing the worst customer service in banking

  • andrewdove4 andrew dove (@andrewdove4) reported

    @HSBC_UK can someone please answer the phones, jesus I'm an advanced customer and for the 5th time nobody has answered, 25 minutes plus, don't use the covid excuse either, extremely poor, all other big companies seem to work it out.

  • BunnyFactor10 MV (@BunnyFactor10) reported

    @HSBC_UK Lol :-) I won't. It is just utterly terrible music when you are on hold for 30 minutes with the same 16 notes. It is like Chinese water torture :-)