HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 11/11/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (72%)

    Mobile App (72%)

  2. Website (16%)

    Website (16%)

  3. Login (4%)

    Login (4%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ClareEHodges Clare Hodges🌻🌻🌻 (@ClareEHodges) reported

    @HSBC_UK I have tried to call your helpline to set up a telephone security number, but it will not let me access your call centre because... I do not have a telephone security number. Can you help?

  • Gueneveve 🇪🇺 🇺🇦 Geneveve has left the building 🌻 (@Gueneveve) reported

    @HSBC_UK @HSBC Following massive errors made by your Fraud team with my business account last month, a small offer of compensation was made by one of your complaints managers. I responded in acceptance but have had NO acknowledgement since despite chasing 5 times. +No payment.

  • Matthew64866001 Matthew Mills (@Matthew64866001) reported

    @HSBC_UK whats wrong with your customer service? I was supposed to be provided a “relationship manager” ( i haven’t ) as part of “premier” service. Apparently now i have to call an intl number to speak to this person who doesnt exist. I cant raise a complaint to have it resolved

  • chelseea_leaah chels (@chelseea_leaah) reported

    Can @HSBC_UK sort the app out so I can actually access my mobile banking 😬

  • WeedenColin Colin Weeden (@WeedenColin) reported

    @HSBC_UK your so-called help is absolutely NBG. Just adding a payee to online banking is so frustrating that customers can literally give up the will to live

  • swmarshall1976 Steve Marshall (@swmarshall1976) reported

    @HSBC_UK Utter shambles of customer service @HSBC_UK

  • naynayhack naynayhack (@naynayhack) reported

    @dsymetweets @HSBC_UK I can't pay my mortgage, my bills or travel for work. I am helpless, as I now rely on HSBC to send me the paperwork I apparently need to access the funds. I've explained the urgency, they tell me I have to complete paperwork first, but won't send it. This is horrific behaviour

  • naynayhack naynayhack (@naynayhack) reported

    @HSBC_UK Sent an email on Fri morning, as yet...no response. I've been a customer for over 30 years. Deplorable service

  • florante30 florante swagggg (@florante30) reported

    @LyndsayW @HSBC_UK Avoid getting scammed I will advise you wait on support teams or rather contact @reid_360, they are reliable too .

  • val1129x Val 🎲 (@val1129x) reported

    @HSBC_UK how can I raise a complaint? We’re trying to open up a joint savings acc as existing custs and you don’t offer the service via telephone and some of your sub serviced branches. Cant get an app for April or mid May in my full services local branch? How poor is that!!