HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 01/17/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • alien_spike Alien Spike (@alien_spike) reported

    @HSBC_UK There have been ‘high call volumes’ going back more years than I can remember. Clearly, our calls aren’t THAT important. Else you’d fix the problem.

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Hexham, England

    Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.

  • JamesSangster18 James Sangster (@JamesSangster18) reported

    @HSBC_UK Hello LV. Tried your link just brought me to login page Benn there several times and chat window never appears. So back to my first question what has happened to the chat window

  • superteadrinker Anna James (@superteadrinker) reported

    @HSBC_UK This is what I would have done if the website hadn't given me the wrong advice.

  • rp84 RP84 (@rp84) reported

    @HSBC_UK I'm having trouble being welcomed as a new mortgage customer as you're refusing to reply to my broker & refusing to talk to me without a sort code/acc num. Completed 3 weeks ago yet have not received anything except false charge 'to be refunded in 24 hours' a week ago.

  • smashtopieces J K (@smashtopieces) reported

    @HSBC_UK I never received my phone banking nimber so was transferred to automated system. Advisor refusing to do same for my wife. Get paid tomorrow. No access to Internet banking.

  • smvassallo Simon Vassallo (@smvassallo) reported

    @HSBC_UK I am ios rebooted and re-installed. Same issue. Is there a way to get the digital key generator separate from the main mobile banking app?

  • Jaimudhar Jai Mudhar (@Jaimudhar) reported

    Bye bye @HSBC_UK - your customer service has been so poor for so long. You don’t even respond to your complaints, I’m leaving now 👋🏽, arguably 10 years too late!

  • garycoville Gary Coville (@garycoville) reported

    @HSBC_UK trying to open bus bank acc - online form fault - agent advised be to raise a complaint before I even become customer - really?

  • jpmaddox17 John Maddox (@jpmaddox17) reported

    30 mins and waiting still...I’ve wasted 50 mins trying to speak to an agent when you’ve written to me asking to call you urgently about a fraudulent payment and have now clearly stopped my online banking access! @HSBC_UK any chance of a phone being picked up?