HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 11/04/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (25%)

    Website (25%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • satyajeetksingh satyajeet singh (@satyajeetksingh) reported

    @HSBC_UK Mobile Banking App keeps crashing on my iOS device; effectively I have been locked out of my account as I can't even login into internet banking as that requires digital secure code from mobile app. Please fix it quickly.

  • mattjones8362 Matthew (@mattjones8362) reported

    @HSBC_UK this is ridiculous. Trying to contact you about fraud on my account and phoned three times to be passed from number to number and now the persons head set is broke! Great customer service 👏🏻 well done

  • ajnt Andy (@ajnt) reported

    @HSBC_UK Thanks. Complaint already filed on that. When did the tech issue start because I was impacted since yesterday around 10.30am

  • LeeBeeAlexandra Seline (Lee) Alexandra (@LeeBeeAlexandra) reported

    @HSBC_UK @SylviaR66233305 The app is still crashing for me on iOS 14.4.2 I cannot access my banking in app or online at all as it requires the app for a code! Please advise ASAP. I really need to access my banking for bills and transfers!!!

  • ajnt Andy (@ajnt) reported

    @HSBC_UK hi. Your mobile app has stopped working. Press Login, scan fingerprint and then it just goes back to Login screen. IOS 14.8. iPhone 8 Plus. Same problem on latest app version. Have rebooted phone. How can I get some help on that please?

  • pinmole pinmole (@pinmole) reported

    @HSBC_UK Hi Russell /Desi /Kris /&c - any news about the crashing problem which lots of customers are experiencing? or must we all wait till the digital team emerge from the early hibernation they began in August 😴? Most other banks offer a mobile banking app like HSBC used to.

  • WillAWay Will Daniel-Braham (He/Him) (@WillAWay) reported

    @HSBC_UK What poor service after being with your bank since its beginning in the uk and before that with its former incarnation as Midland. I'm furious that no one is able to speak to a human. Automation is ruining my experience. It's been over a month trying to open an account.

  • llyreb Beckie Lily (@llyreb) reported

    @HSBC_UK hi can I withdraw money from my help to buy isa without any charge?

  • OliJacobsAuthor Oli Jacobs (@OliJacobsAuthor) reported

    @HSBC_UK Hi there. Just an update: I managed to log on after updating my iPhone to IOS 14.8 but the issue of not opening has returned. Any news of a fix or anything?

  • catdiscs rain🐁♡ (@catdiscs) reported

    @HSBC_UK girl help my app keeps crashing and i can’t get on :( is it a problem with the app or is my phone just that old??