HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 02/20/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • kimsiskyan Kim Iskyan (@kimsiskyan) reported

    @HSBC_UK you (Global Liquidity and Cash Management) have held up my paycheck (it's been going to the same account for months) for 3+ weeks for "compliance" and all I get is milquetoast reassurances. I need someone who can actually help. Who is the head of these incompetents?

  • StephenJRanford SJR (@StephenJRanford) reported

    @HSBC_UK Is there a problem with online payments? I'm trying to pay a bill online and it isn't working. I'm repeatedly getting the message: "Your bank has not authorised this payment, using the card details you supplied." I know I have the funds, what is going on?!

  • OPA_UK OPA (@OPA_UK) reported

    @HSBC_UK can someone please answer the Business Help Desk 0345 602 2014 we need to speak with an advisor, we have been calling on and off for two weeks. #customerservice #answerthephone

  • divadiow David Hendy (@divadiow) reported

    @HSBC_UK SMS Secure Key texts are not working :(

  • Goodevansmedia Sian Evans (@Goodevansmedia) reported

    Hi @HSBC_UK I need to speak asap to yr people who deal with LPAs (lasting power of attorney) for aged, ill & confused mother with HSBC bank account. Staff say the guidelines unclear so won't register! Pls help. It's now urgent to get LPA activated & put care package in place.

  • jpsyndrome @jpsyndrome (@jpsyndrome) reported

    @HSBC_UK since yesterday the kinetic app said it needed updating and could not log in. Now it just locks out everytime even after a call to unlock it.

  • DYangwu Dain (@DYangwu) reported

    My account has been frozen for nearly a year. I can't get my money at all. I don't know any reason. I went to the bank seven times, which didn't help. Calling the bank also perfunctorized me. How can HSBC UK solve this problem?#UK #HSBC #Help @HSBC_UK @HSBC @HSBCUKBusiness

  • Yorkie64 MARTYN GROVES-WILLIAMS (@Yorkie64) reported

    @HSBC_UK @ForgetNr Yes I will be complaining your telephone customer service is frankly appalling!

  • GamingTillDead Shaun Hardman (@GamingTillDead) reported

    @HSBC_UK Got it working using Edge. Apparently won't work on Chrome which seems crazy

  • RugbyBenCohen Ben Cohen (@RugbyBenCohen) reported

    I have six outstanding complaints against @HSBC_UK and they currently take a minimum of eight weeks to reply. How is that going help with my current issue. Still no response!! #terribleservice #bullies