HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Widnes, including 0 direct reports.
- The most common problems reported in this area mention Mobile App and Login.
- Mobile App (50%)
- Login (50%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Widnes, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Widnes, England
The most recent HSBC outage reports came from the following cities: Liverpool, and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Login | 16 days ago |
|
St Helens
|
Mobile App | 29 days ago |
|
Liverpool
|
Login | 10 months ago |
|
Frodsham
|
Website | 1 year ago |
|
St Helens
|
Mobile App | 1 year ago |
|
Chester
|
Mobile App | 1 year ago |
Community Discussion
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HSBC Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Andi (@ArmitageAndi) reported from Roby, England@BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK
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𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
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Mike Kivi Ph.D. (@mikekivi) reported from Chester, EnglandWhat’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …
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Libby (@Libbykelly23) reported from Liverpool, England@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Steven Garner (@StevenGarner12) reported from St Helens, England@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Emmaface (@emmaemma53) reported from Liverpool, England@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Libby (@Libbykelly23) reported from Risley, England@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Jack Gundry (@jackgundryyyy) reported from Warrington, EnglandHey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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MattJonesRE (@mattjonesRE) reported from Birkenhead, EnglandHappy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanne McGowan (@Suzanne36861284) reported@HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office
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RagVn (@ragvnz) reported@HSBC_UK hsbc kinetic- total waste of time. Very poor service. Lost 1 week of income as could not start to provide services waiting for the account which was rejected after false promises. Used online @Cashplus bank, all approved in 10 minutes.
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Ruchee Dudeja (@DudejaRuchee) reported@HSBC_UK recently I moved from Hsbc basic account to Advance but didn’t get the £200 credit ? Can someone check and help pls
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GOOGZ (@GOOGZYY) reported@HSBC_UK push notifications for the app are no longer working I’ve tried switching them off and back on again Still not working Frustrating not to know and keep an eye when money is going on and out
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Alex (@AlexRM) reported from Victoria, England@HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?
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Tracy B (@TracyB56458659) reported@HSBC_UK error message trying to get global account before I travelled, now loads of fees. Still won’t let me sign up. Why advertise it, when application won’t work?!
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Neil Sweeney (@NeilSweene20948) reported@HSBC_UK I have a business account and can't access no one to contact this is very por service is am unable to make any payments
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Mrs Griff (@MrsGriffMusic) reportedSo the money that I had stolen from my account has gone out anyway even after raising an issue last week. Now I'm £500 down for up to 90 days while it's investigated! @HSBC_UK how can you think this is acceptable? Citizens Advice state that it should be sorted the next day!
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Michael Morris (@Wontbeforlongx) reported@HSBC_UK I don’t have my cards they where thrown away by mistake a few months ago. I wanted to do a credit transfer but I need my card details to login or to speak to anyone. I don’t have them, how can you help me?
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Helen Stubbs (@hpstubbs) reportedBlimey @HSBC_UK you don't make it easy ! As a @firstdirecthelp customer I wanted basic info from you that can't be found online. Rang both non-HSBC & existing HSBC numbers..pls enter sort code (how do you have a sort code if you're not a customer?). I'm about to go elsewhere..