HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 01/20/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • rachward07 rachel summerfield (@rachward07) reported

    @HSBC_UK can someone please help me with a pension I had nearly 20 yrs ago which I have no way to access

  • khan41420287 khan (@khan41420287) reported

    @HSBC_UK why isn't HSBC chat working? I need to get some work done .I am abroad at the moment..

  • mattc0wan Matt Cowan (@mattc0wan) reported

    @HSBC_UK @DarrenPRedick Absolute tosh. We've been being told "a large volume of calls" for years and years. If it's always a "large volume of calls", than that's actually the "normal volume of calls". In which case the problem isn't the volume, it's that you don't have enough staff. Stop lying.

  • DarrenPRedick DarrenPRedick (blue tick) (@DarrenPRedick) reported

    @HSBC_UK You laid off too many people or they left during the pandemic and you never rehired. Been terrible for the last two years.

  • woollads Karthik/K-A-I 🇦🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🇮🇳🏳️‍🌈 (@woollads) reported

    @HSBC_UK Not at the moment, thanks. I would like to see an online chat feature which HSBC customers can access easily if they are locked out or can’t access their accounts - it seems that the online chat only works after logging onto their internet banking account.

  • emilsfreedom emil (@emilsfreedom) reported

    @HSBC_UK hello - I’m on iOS 16 Beta & your app keeps constantly crashing 😵‍💫 Any ideas on what to do? Installing / reinstalling the app didn’t fix it.

  • BigDave2k9 Dave Williams (@BigDave2k9) reported

    @HSBC_UK Hi guys! I sent a secure message on Tuesday morning and haven't had a reply as of yet. Just wondered when I can expect one as I know it said 2 working days when I sent it

  • JoanneRawley joanne rawley (@JoanneRawley) reported

    @HSBC_UK I WAS verified on the call...no issue with my ID but apparently procedure dictates a branch visit...

  • woollads Karthik/K-A-I 🇦🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🇮🇳🏳️‍🌈 (@woollads) reported

    ...to seek assistance. I would love to have a chat feature available for overseas customers who are locked out/unable to access their Internet Banking account. @HSBC_UK - I hope someone can provide me with an e-mail address for me to sort out this issue directly.

  • SairLondon Sarah Taylor (@SairLondon) reported

    @HSBC_UK is your chat service deliberately designed to infuriate? I refuse to believe there is a single human involved in any of my interactions.