HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 01/24/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • scoops888 𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England

    @HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • johnlan78264941 John Langley (@johnlan78264941) reported

    @Chelan96831786 @mouthwaite @HSBC_UK All still hiding g behind covid so can work from home bur results in poor customer service

  • hockeyhouse2020 linda osborn (@hockeyhouse2020) reported

    @mouthwaite @HSBC_UK Try First Direct Bank, they are part of HSBC but have fantastic customer service, all at the end of a telephone and all based in the UK

  • Candice25989107 Candice (@Candice25989107) reported

    @HSBC_UK it gets worse the person who is supposedly dealing with my complaint is going on holiday. WHAT. Are they even a business, no action or reply from anyone? Is there anyone in charge? Is there anybody who can help me?

  • jomac869 Jo McGowan 💙 (@jomac869) reported

    @HSBC_UK @mouthwaite My secure key stopped working so I couldn't do anything online. Had forgotten my security question answers for telephone banking. So went into the local branch who couldn't have been more helpful sorted everything for me. If it hadn't been for them I may have considered changing.

  • sazzleJ19 Sarah Whitham 💙 (@sazzleJ19) reported

    @HSBC_UK @mouthwaite Identical response to my horrendous customer service too, still waiting for anything further! 🤨

  • MJ_JJ061215 Nikki 🇬🇧 🇫🇮 🇨🇦 (@MJ_JJ061215) reported

    @mouthwaite @HSBC_UK They've got the worst mobile app EVER. It's awful.

  • Chrissy60023974 Chrissy (@Chrissy60023974) reported

    @mouthwaite @HSBC_UK For God's sake don't change to @firstdirect, I made that mistake, they were terrible at pretty much everything

  • scott_expert Scott Dixon (@scott_expert) reported

    @mouthwaite @HSBC_UK Try working for them. Abysmal - I lasted barely 1 year before resigning. Dreadful to deal with on all levels.

  • tigerfeets kim madan (@tigerfeets) reported

    @mouthwaite @HSBC_UK Feel your pain. All we customers need is the ability to talk to someone we can understand to sort our problems. Visiting a branch doesn't usually help as no-one really has the expertise to help on the spot.

  • a_maskters A Masters (@a_maskters) reported

    @HSBC_UK having a nightmare trying to open a credit card with you. Your online chat not being much help either - saying they'll come back to me and then not. Someone else telling me to click on something in my docs in online banking that's not there