HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 01/04/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Transactions (2%)

    Transactions (2%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SiobhanHall121 Siobhan Hall (@SiobhanHall121) reported

    @HSBC_UK waited an hour and 20minutes to speak to someone about a cancelled direct debit. The man I spoke to was very passive aggressive, kept talking over me and was REALLY patronising. Very poor customer service

  • MarrittSteven Steven Marritt (@MarrittSteven) reported

    @HSBC_UK help. My father has passed away and trying to setup online banking for my mum but dad had telephone code which know ones knows. How can we reset it

  • drdjclarke Debbie Clarke (@drdjclarke) reported

    @HSBC_UK and another 2 hours wait having been put through internally by the bereavement department.... In total I have spent 5 hours this afternoon trying to get a resolution to a problem that your chat assistant couldn't help me with! Dreadful service!!

  • ivelostthelot The🅱️agMan (@ivelostthelot) reported

    @HSBC_UK your call centres are a joke, 1 hour 30 min on hold so far just to get login details approved. Putting me off even using you for mortgage

  • TimH_trancecast Tim (@TimH_trancecast) reported

    @HSBC_UK I’m sure you will be aware how hard it is to get a PS5 in your basket in the first place, let alone how frustrating it is to have it taken back out again when you have the money saved ready to pay, because the banks system isn’t working how it should.

  • Kev1nc1978 Kev Cummins (@Kev1nc1978) reported

    @HSBC @HSBC_UK Your customer service is appalling, I am without access to my debit card on the other side of the world and you do nothing to help! #useless #HSBC

  • thamesweb Roger Cullingham 🇬🇧 (@thamesweb) reported

    @HSBC_UK I now find that the app has been upgraded in the last two days. Were users told? Anyway, installed now and login appears to work OK but cash payment to Card failed. 😔 generic_api_error_code_message

  • vanbonnguyen van bon nguyen (@vanbonnguyen) reported

    @HSBC_UK The truth is Hsbc phone business have problem with iPhone and customers have no choose as wait

  • DroffoJ DroffoJ (@DroffoJ) reported

    @HSBC_UK I’m still a customer - just about. You’ve shut every single branch within 15 miles of my home.

  • giampialhadeff Giampi Alhadeff (@giampialhadeff) reported

    @HSBC_UK am I the only one to find HSBC business banking almost impossible to reach on the phone? Not great customer service, I think. “Your call is important to us”’???