HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Widnes, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Widnes, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Libby (@Libbykelly23) reported from Risley, England@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Steven Garner (@StevenGarner12) reported from St Helens, England@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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Mike Kivi Ph.D. (@mikekivi) reported from Chester, EnglandWhat’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …
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Emmaface (@emmaemma53) reported from Liverpool, England@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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MattJonesRE (@mattjonesRE) reported from Birkenhead, EnglandHappy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
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Libby (@Libbykelly23) reported from Liverpool, England@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Jack Gundry (@jackgundryyyy) reported from Warrington, EnglandHey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Andi (@ArmitageAndi) reported from Roby, England@BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK
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𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Zlatan1985 (@Zlatans1985) reported@DungeonsJoypads @HSBC_UK an overseas call center will basically be a triage these days, the staff will have basic info on your account and can do nothing but log the issue. they will be locked down due to fear of data leaks by rouge staff etc....
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Awenaio (@awenaio) reported@HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.
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Diane Hackney (@dithespy50) reported@HSBC_UK You don't know what my repeated bad experiences are so how can you apologise for them? The same problem happened in April, May & today. I was told in May the problem has been resolved but it hasn't. Repeatedly denying me access to my own money because of your errors is disgusting
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Anabel Castillo (@ACastilloBast) reported@HSBC_UK there is no way to do a live chat without your app and i desperately need help in reestablishing access to My account. Any assistance would be appreciated.
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★¸.•☆•.¸★ GoGo★⡀.•☆•.★ (@BlancoGoGo) reported@Bearded_Paddler @HSBC_UK Seriously?! I’ve shifted way more than this lately, no problem.
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burgesst 🗿🪣 (@burgesst) reported@HSBC_UK Well my mum went into a branch to ask for help, and I have to say they went above and beyond to sort her out. Thanks very much to all involved.
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H-D (@HDGauvin) reported@ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.
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Ruchee Dudeja (@DudejaRuchee) reported@HSBC_UK recently I moved from Hsbc basic account to Advance but didn’t get the £200 credit ? Can someone check and help pls
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Suzanne McGowan (@Suzanne36861284) reported@HSBC_UK are there problems with your mobile app? I haven't been able to connect for days now and not sure if problem is my end or yours?
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SuperStar (@kevensantos118) reported@HSBC_UK please improve your contact services and problem solving effectiveness.