HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 11/20/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (18%)

    Website (18%)

  3. Login (5%)

    Login (5%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mr_I_Husain Imran Husain (@mr_I_Husain) reported

    @HSBC_UK Hi can you please provide me of a contact number in the uk who can help me with the banking app. I switched phones and can't access my old phone. The team in India has been useless.

  • PrincessSiobhan Siobhán G (@PrincessSiobhan) reported

    @HSBC_UK PLEASE, is there a way I can speak to someone in the UK?! I’ve been on to 3 different people over 45mins-they don’t understand my problem & there is such a delay on the call, it is impossible. I couldn’t hear one woman because of a bloody COCKEREL in the background!

  • chinds185 Chris Hinds (@chinds185) reported

    @HSBC_UK any idea when the HSBC app will be updated to support the IOS16 Beta?

  • VisionAbba Abba Vision (@VisionAbba) reported

    @HSBC_UK @HSBC opening accounts for my boys and shlepped all the way to the bank as I was texted to come with their ID....but no one told me they had to come with me!!! Wasted trip and disappointed kids!!!! Not a happy customer...

  • hendax45 Anthony Henderson (@hendax45) reported

    @HSBC_UK My app (iOS) seems to have stopped working. Logs in ok but is then unresponsive. Can’t click on or do anything.

  • tredtoponty John Lewis (@tredtoponty) reported

    @HSBC_UK I told you before that your updated app is awful. Its got worse. Slow and inaccurate. Everything is "pending" dreadful

  • patbutalsorick Patbutalsorick (@patbutalsorick) reported

    @HSBC_UK now I can’t access any bank accounts with you, not the time to have awful customer service response times…

  • benji_suave Benji Asiedu ✨🥂🍸 (@benji_suave) reported

    @HSBC_UK whichever woman was on the phone was extremely rude and blunt, very poor customer service @TalkTV

  • MrLewisAndrews Lewis 🌿 (@MrLewisAndrews) reported

    @HSBC_UK @mr_coxy Yet every other banking app works flawlessly on IOS 16 Beta… Come on HSBC you’re meant to be one of the largest banks in the world and somehow your app is a steaming pile of garbage.

  • EllaMentry4 Ella Mentry (@EllaMentry4) reported

    @HSBC_UK @SpursOfficial @SpursWomen What about the banking crisis in China? Question: will UK customers face problems with accessing their account and money moving forward? Can you assure that UK customers aren’t going to face inconvenience due to conflicting responsibilities of HSBC?