HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 12/12/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • andremahyuddin andremahyuddin (@andremahyuddin) reported

    @HSBC_UK Dear HSBC UK, I have an investor as HSBC Customer ready to make a transfer to our company account in Indonesia with the payment platform of MT103 & 202 SPP Direct Debit Payment. Could you please help which bank in Indonesia is able to process that payment platform? Thank you

  • takodanian Clare Ferguson (@takodanian) reported

    @HSBC_UK The only reason I keep an account with you is to make sterling payments online. Now actively researching alternatives. Truly poor service!!!!

  • Sophie46719585 Sophie (@Sophie46719585) reported

    The telephone service I have just received from HSBC was APPALLING @HSBC_UK the colleague was clearly struggling, a Manager was sitting close by advising her - I asked to speak to him, and he refused even though the colleague as clearly struggling. I cried.

  • Aaqil Aaqil Mahmood (@Aaqil) reported

    @HSBC_UK Helpline for the account holders = UK For everybody else = India with limited access to customer details

  • CamJamPort Cameron Porter (@CamJamPort) reported

    @HSBC_UK Are your mobile banking servers down at the moment? Unable to do anything on the app.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported

    …and mobile banking/app ‘ease’ (40%). I can’t speak for @santanderuk but I can’t believe *anyone* would switch to @HSBC_UK for any of those reasons. Their app is dire, customer service mediocre and online banking bare bones.

  • dgpearce1000 David Pearce (@dgpearce1000) reported

    @BarclaysUKHelp The issue is with Banking Hubs, not branches. I had expected the Barclays rep in the Banking Hub to be able to verify IDs but the service provided is too limited and needs sorting OR you need to provide an online method like @HSBC_UK. Haven’t visited the branch as I have no time.

  • RLeBonTennant Rosie Tennant Doran 💖💙💜🪩🚀🦄💃🎶🌠🌌✨ (@RLeBonTennant) reported

    @mousechips68 @HSBC_UK Oh that’s terrible! Why did they lock you out? 🙃🙄😠💖💙 Xxxx

  • AliGill19859289 Ali Gillani (@AliGill19859289) reported

    @HSBC_UK Thank you for your prompt reply. The account I am trying to send is USD account, sonitjink it shouldn't be a problem.

  • tonysutton28 Tony Sutton (@tonysutton28) reported

    @HSBC_UK is there an issue with the Faster Payment system this morning? I have paid my staff today but only those that bank with HSBC have received. Payments were set up last Monday and show on the company account