HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 12/02/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • whoeversheis80 sally (@whoeversheis80) reported

    @HSBC_UK is your online banking still down? All week nothing but problems trying to login

  • ZacElliott9 Zac Elliott (@ZacElliott9) reported

    @HSBC_UK paying in machines never work properly, what happened to the bank staff ? Never had a problem at the till.

  • Trrymc_ Terry (@Trrymc_) reported

    @HSBC_UK hi, can someone get back to my about the DM I've sent please? I'm locked out of my online banking and your website is no help at all

  • LaraNWeaver Lara Weaver (@LaraNWeaver) reported

    @HSBC_UK what’s happened to the customer service? Spent over 3 hours on hold and transferred between departments and then hung up on. The training you give your staff has deteriorated…it was once so much better! Issue still unresolved.

  • designonly1 Janet (@designonly1) reported

    Anyone else having problems logging on to @HSBC_UK or @AmericanExpress ? #Banks #IT #ServerIssues

  • wisdomdacosta Wisdom Da Costa (@wisdomdacosta) reported

    @HSBC_UK Option 2 on your helpline 0345 602 2014 doesn't seem to be working - it just hangs after a few seconds. Please fix it. Your customers need you.

  • Fridayschild17 Friday’s child (@Fridayschild17) reported

    @HSBC_UK when will a member of your customer service respond to my many many requests? More than 2 weeks I can’t make any payments from the app. Your customer service is appalling.

  • 1904Irrelevants 𝙏𝙝𝙚 i̶r̶𝙍𝙚𝙡𝙚𝙫𝙖𝙣𝙩 (@1904Irrelevants) reported

    £200 to move from the useless @HSBC_UK to @AskNationwide Don’t mind if I do. I did want you HSBC. Piss poor customer care and appalling online security hurdles to simply shop online. Won’t be coming back in a hurry.

  • ESlibrarian Mark Philip Rennie (@ESlibrarian) reported

    @BadgerInBlack @HSBC_UK you are not the only one I have come across having that issue with that bank

  • fishchipsncurry yabadabadooo (@fishchipsncurry) reported

    @HSBC_UK The cost of living crisis brought about by governments inflating money, closing down the economy, many still were struggling from the last crisis when the banks crashed the global system back in 2008 leaving us all paying back uncontrollable bailout debts to this day!