HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 11/21/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (19%)

    Website (19%)

  3. Login (5%)

    Login (5%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Christi73716665 Christine Edwards (@Christi73716665) reported

    @HSBC_UK is the app still not working? cant get on it service unavailable????

  • roballport Robstar 🇬🇧 (@roballport) reported

    @HSBC_UK Oh very nice. To advisor just picked up, breathed down the telephone and then hung up. Perfect customer service @HSBC_UK . That's a completely wasted 30 minutes of my life. #CustomerService

  • wingmanprojects The Wingman Project (@wingmanprojects) reported

    @HSBC_UK I've tried calling and it just says there is an issue and hangs up on me?! Is there another way to get in touch|? I am now in a foreign country without any access to my money, it is a JOKE!

  • ZickYoung Young Zick (@ZickYoung) reported

    @mollyEatsTofu @HSBC_UK Same issue on desktop and mobile app

  • LKGH191 Lisa Hall (@LKGH191) reported

    @HSBC_UK Can you get your breath!! Not been able to get online since last Wednesday due to GSA error. No help from chat facility as you have to log in (joke) then told to call HSBC - 20 minute call waiting time. This bank is the worst that I have had to deal with.

  • roballport Robstar 🇬🇧 (@roballport) reported

    @HSBC_UK Sent. I'm on the brink of just moving to another bank to be honest. I don't have the vocabulary to describe how awful your #CustomerService actually is. You're closing banks frequently and have clearly given up on your none corporate customers. I'm at my wits end.

  • queerbrownsober queerbrownandsober (@queerbrownsober) reported

    @HSBC_UK Yes mine is being declined. If this is a known issue then why don’t any of your staff know how to help? I’ve tried calling messaging and they got me to contact the retailer who say there’s no issue their side. Help

  • alexeyteplukhin Alexey Teplukhin (@alexeyteplukhin) reported

    @HSBC_UK hi, I can’t log in online via the app or the web browser. It says “GSA error”

  • mollyEatsTofu molly (@mollyEatsTofu) reported

    @HSBC_UK When I open the app, I get a service unavailable message. When I try to log on via the website I get a system error message.

  • HaiderAlRekabi Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported

    @HSBC_UK I already have set up the 6 digit Pin, it's the biometrics that stopped working, also when I click set up biometrics it shows an error "Service unavailable" and accessing the app is then crashing. Device is Android 11