HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 12/04/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • m_danford Mike Danford (@m_danford) reported

    @HSBC_UK is there a problem with the iOS app? Just tried logging on, it didn’t recognise me, I tried entering my username and secure key (I also tried the Secure Key PIN) and no luck. I’m now locked out of the app. #marvellous

  • PetrusoOrest Orest Petruso (@PetrusoOrest) reported

    @LisaMannbanks @HSBC_UK I call on you to give us brave Ukrainians who are standing up to evil right now your support. Slava Ukraini 🇺🇦💙💛

  • MrStitch_BCG The Spine Collector 🇯🇲 🇰🇳 (@MrStitch_BCG) reported

    Why is @HSBC_UK banking app so ****!!!!!!!

  • CarlBateman14 DJ Carl B (@CarlBateman14) reported

    @HSBC_UK I don't mind you have call centres abroad, but when the Indian accent of the person I'm trying to sort important financial transactions with is SO STRONG I can't understand what they're telling me then it becomes a problem. I just wanna pay my loan!!

  • notbeyonddoubt Abid Ghufran (@notbeyonddoubt) reported

    @HSBC_UK I need to understand why my card was blocked/declined. My money and I cannot spend it?? I have DM'ed Nicole and contacted your support but no explanation provided.

  • notbeyonddoubt Abid Ghufran (@notbeyonddoubt) reported

    @HSBC_UK I have already provided details to Nicole but no explanation so far. All she said was that she has seen that I contacted customer support and that they would have assisted me. This is not the case however. Customer support did not explain WHY my card was declined.

  • linzkate1 Lkmcrury@gmail.com (@linzkate1) reported

    @HSBC_UK what is the address to return a customer security form to? Mum accidentally ripped up and threw away the pre-addressed envelope and apparently no one at your call centre can tell her the return address

  • xBelle81x Melanie (@xBelle81x) reported

    Better bank recommendations other than @HSBC_UK ? The amount of time and money trying to access MY money is ridiculous. Current advice is to keep waiting...

  • sampritchard87 Sam Pritchard (@sampritchard87) reported

    @HSBC_UK I have found an HSBC card on the ground outside - I am not an HSBC customer so can't get through to a human on any of your phone lines or on your web chat. How do you suggest I report it or should I just destroy the card?

  • notbeyonddoubt Abid Ghufran (@notbeyonddoubt) reported

    @HSBC_UK @HSBC HSBC is a nuisance. My pos transaction gets declined even before I cld enter my pin. Support tells me pin was blocked. I ask them for the reason but instead they tell me how it can be unblocked. My money and I cannot spend it. Time to switch bank accounts.