HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 11/24/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • scoops888 𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England

    @HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • ArmitageAndi Andi (@ArmitageAndi) reported from Roby, England

    @BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • KMB193 KatiB💙💙💙 (@KMB193) reported

    @HSBC_UK My app has updated from this morning to now and the exact same password I used this morning to access my account says not the correct password this afternoon. What can I do without getting locked out???

  • rijan44 Rizwan Malik (@rijan44) reported

    @HSBC_UK I was having issues with both. The personal app has mostly improved (and I had a call back for it today) but the business app remains non-functional as described above and no contact about it

  • zinclondon22 SAMARFA (@zinclondon22) reported

    @HSBC_UK The online banking has still issues can’t seem to find Make Payment tab !!!

  • aburton72 Andy Burton (@aburton72) reported

    @HSBC_UK payments not going through from app or website. Any known problems?

  • Sall_Baker Sall Baker (@Sall_Baker) reported

    @HSBC_UK The trouble is you keep closing all the branches and in a rural area it's impossible especially when you've closed the nearest city branch that was already 20miles away. It would be nice for feedback to be passed on please as I'm sure he cannot be the only one having trouble.

  • TopGun_Wani topguntopman (@TopGun_Wani) reported

    @HSBC_UK experiencing worst customer service from @HSBC_UK business banking ! Online chat not working, holding on phone banking almost an hour, no agent available. Account manager not responsive . This is so frustrating !please help!

  • janmurph joanne mckeown (@janmurph) reported

    @HSBC_UK I've had problems since the app was updated. I log in and get error code 500, I refresh the page as instructed and then am told I need to log out. Other times my accounts do not load, I refresh the page, the app closes. It's really frustrating. Please help @HSBC

  • apowell01 Andy Powell, Bard Emeritus (@apowell01) reported

    @HSBC_UK I have banked with you for over 40 years and I am not happy customer at the moment. How long do I have to wait in your never ending queues?

  • lakshmiskat Lakshmi Senthil-Kumar (@lakshmiskat) reported

    @HSBC_UK Hi My mobile banking app is not loading since yesterday. I called your contact centre, the staff said that they were working on the same & would be normally working today. But the app is still not loading. I am not able to access my bank accounts & I'm struggling to make pymts

  • kathdiggle Kath Diggle (@kathdiggle) reported

    @HSBC_UK No still not working, I need to order a new card for my Mum as hers has expire, I have POA. Chat just froze now won’t reload.