1. Home
  2. Companies
  3. HSBC
  4. Widnes, England
HSBC

HSBC down? Current status and problems in Widnes, Borough of Halton, England

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 59% Mobile App (59%)
  • 26% Login (26%)
  • 7% Website (7%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Widnes, England

The most recent HSBC outage reports came from the following cities: Liverpool, and St Helens.

CityProblem TypeReport Time
Liverpool Login 6 days ago
St Helens Mobile App 19 days ago
Liverpool Login 10 months ago
Frodsham Website 1 year ago
St Helens Mobile App 1 year ago
Chester Mobile App 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • jackgundryyyy
    Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • mattjonesRE
    MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • emmaemma53
    Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • Libbykelly23
    Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • luxetrobur
    LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • fionacoll
    Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyAnderson100
    Amy (Anderson) Taylor (@AmyAnderson100) reported

    Just spent nearly an hour (mainly on hold) on the phone to @HSBC_UK , cut off 3 times, transferred 4 times, to reactivate my card after it was frozen in error, I get transferred to "someone who can help", to be cut off with an automated message that the office is now closed 🤬😡

  • moinsyyed1985
    Makenshi 魔 剣士 (@moinsyyed1985) reported

    @HSBC_UK i've been wating 8 days (6 working) for a refund to hit my account. The merchant has given me the ARN details for it too. How long is it currently taking you to process refunds? i've had to open a missing refund dispute.

  • simonhall1974
    Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported

    @HSBC @HSBC_UK still using #covid as a convenient excuse for cutting branch hours. Can anyone recommend a better, customer friendly (non money laundering) bank I can transfer to?

  • lucafiderio
    Luca Fiderio (@lucafiderio) reported

    @deanscrum91 @ToniDowrick @HSBC_UK Yes. App and website seem to be down.

  • Neeraj_pd
    Neeraj Dange (@Neeraj_pd) reported

    @HSBC_UK Horrific and unprofessional service in the name of security!! Made a payment to my builder which was flagged as fraud. Provided all the required details on a long unnecessary call with the advisor and was advised to use the account after 20 minutes.Hours later still....

  • lucafiderio
    Luca Fiderio (@lucafiderio) reported

    @deanscrum91 @ToniDowrick @HSBC_UK Send to be working again

  • 911jx
    Jay 🏳️‍🌈 (@911jx) reported

    @HSBC_UK Thanks, do you know when it is likely to be? I am unable to access my online banking at all

  • mrsarde1976
    Amanda Ardeman (@mrsarde1976) reported

    @HSBC_UK @RobertW36058676 Perhaps you can help me. Daughter received her card 8/8. Still hasn’t received pin despite HSBC saying have sent out 3 times. Apparently you class compensation as paying what the terms of the account were anyway!! Not compensation and still can’t access!!!

  • PBTrainingCX
    PBTraining (@PBTrainingCX) reported

    @HSBC_UK it is quite remarkable how bad your service is! First - if you are going to freeze an account for inactivity have the courtesy to warn people before hand! Second - your complaints sheet fails in so many ways, there would be more complaints if we could!

  • BenGrahamStocks
    Ben Graham (@BenGrahamStocks) reported

    @HSBC_UK Opportunity doesnt do borders? Yet when I've tried to deposit money into regulated cryptocurrency exchanges to buy cryptocurrency my transactions have not gone through with security issues arising. Could you clarify your position on deposits onto cryptocurrency exchanges?