HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 01/08/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • scoops888 𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England

    @HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • sanemalper Sa.Ne.M. Al.P.Er (@sanemalper) reported

    @charliebayliss_ @HSBC_UK I have the same problem. They are so not helpful.

  • DaveHowes84 Dave Howes (@DaveHowes84) reported

    @HSBC_UK Any response to this please? Everything on my android phone is up to date, no battery saver mode on, was working fine until the update 2 days ago. I rely on this app for all my banking and I need access please. Same thing happened exactly a year ago.

  • BrownlowJames James Brownlow (@BrownlowJames) reported

    @HSBC_UK I’m going into branch tomorrow to sort it, first time I’ve been let down by customer service if you have someone adamant they want to make a payment I appreciate there needs to be checks but not listening to the customer is really poor

  • davidcouzens David Couzens (@davidcouzens) reported

    @HSBC_UK you would know if you could be arsed to answer my call. Sort out your staffing issues.

  • M31535663 Marina (@M31535663) reported

    @HSBC_UK i need to make urgent transfer have been waiting an hour on the phone and then spoken to two agents and they transferred me back to the switchboard ???? Appalling customer service. Still unable to do anything

  • monkeybob111 JOHN PRITCHARD (@monkeybob111) reported

    @murtagh_shaun @HSBC_UK Yeh keep telling me to uninstall and reinstall, then have to wait on phone for help to get back into app. Just send an update to app to fix it.

  • Ruthie_1984 Ruth Gardner (@Ruthie_1984) reported

    @HSBC_UK you put my account 'under review' and I can't access my money or pay for anything, no DD or SOs from acct either-on hold for hours and nobody can tell me how long this will take.Absolutely disgusting customer service!

  • henryrowling Henry Rowling (@henryrowling) reported

    @saashaN8 @HSBC_UK yikes that's terrible! I hope you get it resolved ok...

  • brockvicky Vicky Brock (@brockvicky) reported

    @HSBC_UK something is wrong with the HSBC banking app on Android OS. I've checked the service updates but no info. I"m getting a "no internet connection" message after login details are accepted. My internet connection is fine, the message seems triggered post authentication.

  • ThomasLiddle7 Thomas Liddle (@ThomasLiddle7) reported

    @HSBC_UK @WhichUK Have tried to use your online and mobile apps. Feedback - they are terrible. Your mobile app will not send me an activation code and yes I have called to update my number.