HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 11/15/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (70%)

    Mobile App (70%)

  2. Website (17%)

    Website (17%)

  3. Login (4%)

    Login (4%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • agw1982 alun williams (@agw1982) reported

    @MissFoxxFD @HSBC_UK So what’s your point, he was given advantage and opportunity because he is black, so do the youth in the program. Won’t see many white working class youth or adults there tho

  • nadineccooper Nadine Cooper (@nadineccooper) reported

    @ruthieharnor @HSBC_UK They’ve managed to turn a “very satisfied” customer into a “very dissatisfied” customer. Less because of the price rise, more because of the complete lack of understanding.

  • overseasagain clive smith (@overseasagain) reported

    5 calls, 6.5hrs of holding & emails without reply... For a business account I cannot access @HSBC_UK shocking service 🤬🤬

  • jtwest66 james taylor (@jtwest66) reported

    @HSBC_UK checked on my hsbc app just now and my credit card information has gone, not there either when I look on the website.

  • Ana_Kenworthy Anastasia Kenworthy (@Ana_Kenworthy) reported

    @HSBC_UK my rewards credit card account seems to have disappeared from my app and website, is this normal? Thank you!

  • Anitha__18 Anitha (@Anitha__18) reported

    Tried to use a @HSBC_UK ATM, took the money out my account but didn’t give me the cash LOOOL Crying and now I can’t contact anyone to help me because all their phone numbers are dead 🥲🥲🥲🥲

  • mssfax Sarah Barker (@mssfax) reported

    @HSBC_UK I am locked out of my online banking. The advice online is to enter via the website but I need a secure digital key for this, which I don't have as I am trying to set it up on a new phone. I can't phone as you want a telephone PIN and I haven't used one for 15+ years.

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @HSBC_UK He tried calling the number on the letter 50minutes in the queue and basically your not set up for people that don’t live their life on line to pass security. Pointless going to the bank they don’t have staff to help you really should be ashamed

  • jc_cannon13 Jacqui Cannon FRSA (@jc_cannon13) reported

    Unbelievably poor service again today @HSBC_UK @HSBC just joining the queue again after being cut-off to discuss an issue I was told was fixed yesterday. I used the call back function last week & still got cut-off.

  • nurjanturan Nurjan Turan (@nurjanturan) reported

    @HSBC_UK The bank should be in position to provide an email address at least, there is nothing on my vision too!! It’s very frustrating( i have been having the issues since last week and tired of the long calls and useless agents!!)