HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 01/11/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ukfashionlifeuk Fashion Life UK (@ukfashionlifeuk) reported

    @HSBC_UK what is wrong with your uk mobile banking app it keeps crashing on 7.0 android I got a message on my current phone on android 5.0 that from august it wont be supported do need to move to 7.0 or newer i have done this but the app keeps crashing and wont load! Fix it pls

  • zamp69wall Miss Popcorn🍿💙🦁❤🇬🇧 #MissSparkleDesigns ⭐ (@zamp69wall) reported

    @HSBC_UK It's exactly the same number I tried before. So much jargon and options and no one picking up. Will have to go into a branch again to try and get help.Thank you.

  • TphoenixD DTphoenix (@TphoenixD) reported

    @HSBC_UK It's all sorted. But as he's a 90yr old with failing hearing it would have been impossible without my assistance. You don’t even have a picture of the large SecureKey on your website but I'm sure many customers would benefit. No complaint needed, just think about the use case!!

  • jon9522 Jon W (@jon9522) reported

    @bueti Yet banks like @HSBC_UK @HSBC continue to support censorship imposed by the CCP. Surely HSBC it is time to get out. Don’t go down the Nike route of favouring the CCP over western democracies that nurtured your company

  • HenryFettes Henry Fettes (@HenryFettes) reported

    @HSBC_UK I’ve been on hold for nearly an hour the the fraud team, and no one is online replying to my chats on your website. This isn’t good enough - is anyone ever going to answer the phone or reply to my queries?

  • priyamgovil Priyam Govil (@priyamgovil) reported

    @HSBC_UK By when do you expect this to be resolved? And are there any alternative login methods?

  • Liiamfx The Solution (@Liiamfx) reported

    It’s happened again @HSBC_UK 3 people queuing inside to see the same person while several wait outside can’t even get in to use the machines. A bit of queue managment could solve a lot of problems here and wait times

  • zamp69wall Miss Popcorn🍿💙🦁❤🇬🇧 #MissSparkleDesigns ⭐ (@zamp69wall) reported

    @scoobydotaxi @HSBC_UK @Barclays I don't particularly want online banking, but gradually being left behind and lots of branches shutting down, so unable to get a statement, but it's frustrating. I feel your pain. If it was easier at another bank I think I'd go, but then that's an even bigger headache.

  • BaconStephen The Eyes of Mark Lamarr (@BaconStephen) reported

    @MarkEWest @HSBC_UK @HSBC How long have companies been using the 'high call volumes' excuse for? Covid has given them a free pass to let poor customer service drop even lower than before. Clearly HSBC have more important customers to deal with, like corporate endeavours.

  • priyamgovil Priyam Govil (@priyamgovil) reported

    @HSBC_UK app needs updating for iOS 15 BETA. Now can’t use my app or online banking because I can’t generate a code. Every app is working except the HSBC app. Needs fixing! 🤬