Is HSBC down in Widnes, Borough of Halton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Widnes, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (25%)
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Login (9%)
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Withdrawals (3%)
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Transfer (3%)
 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Fiona Ruddy 
    (@fionacoll) reported 
    
        from
            Newton-le-Willows, England
    
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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MattJonesRE 
    (@mattjonesRE) reported 
    
        from
            Birkenhead, England
    
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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LUX ET ROBUR 
    (@luxetrobur) reported 
    
        from
            Birkenhead, England
    
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Emmaface 
    (@emmaemma53) reported 
    
        from
            Liverpool, England
    
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Libby 
    (@Libbykelly23) reported 
    
        from
            Liverpool, England
    
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Jack Gundry 
    (@jackgundryyyy) reported 
    
        from
            Warrington, England
    
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
 
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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satyajeet singh 
    (@satyajeetksingh) reported 
@HSBC_UK Mobile Banking App keeps crashing on my iOS device; effectively I have been locked out of my account as I can't even login into internet banking as that requires digital secure code from mobile app. Please fix it quickly.
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Matthew 
    (@mattjones8362) reported 
@HSBC_UK this is ridiculous. Trying to contact you about fraud on my account and phoned three times to be passed from number to number and now the persons head set is broke! Great customer service 👏🏻 well done
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Andy 
    (@ajnt) reported 
@HSBC_UK Thanks. Complaint already filed on that. When did the tech issue start because I was impacted since yesterday around 10.30am
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Seline (Lee) Alexandra 
    (@LeeBeeAlexandra) reported 
@HSBC_UK @SylviaR66233305 The app is still crashing for me on iOS 14.4.2 I cannot access my banking in app or online at all as it requires the app for a code! Please advise ASAP. I really need to access my banking for bills and transfers!!!
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Andy 
    (@ajnt) reported 
@HSBC_UK hi. Your mobile app has stopped working. Press Login, scan fingerprint and then it just goes back to Login screen. IOS 14.8. iPhone 8 Plus. Same problem on latest app version. Have rebooted phone. How can I get some help on that please?
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pinmole 
    (@pinmole) reported 
@HSBC_UK Hi Russell /Desi /Kris /&c - any news about the crashing problem which lots of customers are experiencing? or must we all wait till the digital team emerge from the early hibernation they began in August 😴? Most other banks offer a mobile banking app like HSBC used to.
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Will Daniel-Braham (He/Him) 
    (@WillAWay) reported 
@HSBC_UK What poor service after being with your bank since its beginning in the uk and before that with its former incarnation as Midland. I'm furious that no one is able to speak to a human. Automation is ruining my experience. It's been over a month trying to open an account.
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Beckie Lily 
    (@llyreb) reported 
@HSBC_UK hi can I withdraw money from my help to buy isa without any charge?
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Oli Jacobs 
    (@OliJacobsAuthor) reported 
@HSBC_UK Hi there. Just an update: I managed to log on after updating my iPhone to IOS 14.8 but the issue of not opening has returned. Any news of a fix or anything?
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rain🐁♡ 
    (@catdiscs) reported 
@HSBC_UK girl help my app keeps crashing and i can’t get on :( is it a problem with the app or is my phone just that old??