HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 01/21/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Masskhan1971 Mass (@Masskhan1971) reported

    Wow @HSBC_UK does anyone ever pick up when you ring your customer service number. It’s a good job you ain’t one of the emergency services #waitingforever #pickupthephone #poorcustomerservice

  • yasershezad Yasir Shahzad (@yasershezad) reported

    @HSBC_UK one of worst customer service in Birmingham New street and Birmingham centenary square, open online account for my children, loaded everything as per process however the service given is quite appalling,no clarity as went twice, two different people and both not helpful

  • bangandson Olaf Bangandson (@bangandson) reported

    @HSBC_UK My account has been blocked. Called phone banking. Identified myself with voice so I'm obviously the account holder. Answered all questions. Now they want to speak to my wife (she's in another country/timezone). No way block can be removed. What fresh hell is this?

  • FumbledFilm Steeeve 🎬 (@FumbledFilm) reported

    @HSBC_UK LOL I can't get an account with HSBC without 3 months of financial history... not here to support me ey?

  • J4YHUNT3R J4YHUNT3R (@J4YHUNT3R) reported

    Day 2 of trying to speak to someone at @HSBC_UK Customer Service. Your service is truly shocking I may add.

  • IfAIReadTheNews IfAIReadTheNews (@IfAIReadTheNews) reported

    @HSBC_UK hi, is there an issue accessing credit card details from the app for all users??

  • _beckid ✈️ B (@_beckid) reported

    Blocking my card because you think is fraud I’ve only had it 3 days so if it’s fraud maybe look at your own staff who ask me for my password etc and then can’t help me. Prob the worse excuse of customer experience I’ve had in 5 years or so. Never apply for an @HSBC_UK credit card

  • aliciag555 aliciag1 (@aliciag555) reported

    @HSBC_UK Can you tell me how much longer my replacement debit card will take to come to branch? it’s been 6 days so far. You also just completely cancelled my other debit card. So I’ve had no access to anything.

  • emily08923_ Emily 🌻 (@emily08923_) reported

    @HSBC_UK My 73 year old mother has been treated disgustingly by HSBC, due to an error that was your fault. Can a manager from complaints call her?

  • _beckid ✈️ B (@_beckid) reported

    @HSBC_UK I’ve closed my account. I think the word **** is actually fairly polite considering the operation you are running