HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 09/15/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (15%)

    Website (15%)

  3. Login (10%)

    Login (10%)

  4. Transactions (8%)

    Transactions (8%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • madaboutzebras Katie🦓 (@madaboutzebras) reported

    @HSBC_UK oh dear oh dear. Having tried your chat service both online and on the app AND also speaking to two different people on the phone (one of whom I was passed to when I said I wanted to raise a complaint) I STILL have not had my query sorted. #disappointed

  • Tansycat Maureen Carroll (@Tansycat) reported

    Hey @HSBC_UK is your cheque deposit app not working ?? Tried and tried and tried over two days and just telling “there’s a problem” after a successful scan of my cheque

  • bob_eling Bob eling (@bob_eling) reported

    @Anthony66372214 @blokchainbill @HSBC_UK Positive discrimination is still discrimination, look at the statistics, working class white boys under 18 are the most disadvantaged group in the UK except for the traveller community who actively stay away from society.

  • Buzzrosersmash Steve (@Buzzrosersmash) reported

    @HSBC_UK Seems strange the same technical issue happen twice to the same customer within the space of 10 minutes #whatarethechances. No I haven't spoken with anyone to complete what I needed to do during to my frustration levels. #customerservicenot

  • simon0065 Simon (@simon0065) reported

    @HSBC_UK I have used this browser for years and I can log onto my HSBC business account no problem. Something has changed.......

  • Ankurh Ankur Sharma (@Ankurh) reported

    @HSBC_UK trying to talk to your mortgage servicing team and been on hold for close to 100 mins waiting for the next available mortgage associate. Is this how you service your customers?

  • MartynCollin Martyn Collin 🇬🇷🇬🇧 (@MartynCollin) reported

    @HSBC_UK Thankyou Saffron we have now resolved the problem

  • tweetandshort Michael (@tweetandshort) reported

    @kevmg @BreiddenLil @HSBC_UK Did you real ih se your error within a 14 day cooling off period?

  • UKGeocacher geocaching.uk (@UKGeocacher) reported

    @HSBC_UK @PaulSilvester11 Same old answer. HSBC lagging behind as usual. I am in the process of changing banks because of this app issue.

  • Marieda58304594 marieanne (@Marieda58304594) reported

    @kevmg @HSBC_UK That is just bad bad customer service! It’s obvious it was an error! I had an ERC due when I moved house due to ill health! I just happened to tell them on the phone this was reason for move. Without me askingNationwide cancelled my ERC of £5000 and said they hoped this helped!