HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 01/25/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • scoops888 𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England

    @HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬

  • ArmitageAndi Andi (@ArmitageAndi) reported from Roby, England

    @BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • mikekivi Mike Kivi Ph.D. (@mikekivi) reported from Chester, England

    What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • L_Berzins Leemo B 🇬🇧🇪🇺🇱🇻🏳️‍🌈🏴‍☠️ 🖤🤎🧡💛 (@L_Berzins) reported

    @HSBC_UK hi the mobile app (android) seems to be down. Won't load anything and brings up service unavailable message

  • Dizzylizzie19 Dizzylizzie (@Dizzylizzie19) reported

    @HSBC_UK hi I cannot access the app and now trying the internet and cannot get past security after entering username. I need to pay bills so any idea how long till fixed?

  • misty_papa Rather be on strike! 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@misty_papa) reported

    @HSBC_UK Still not working and your online help tells me to login to the app to chat with someone about it. 🤔

  • HeardCustomer Never Heard of Customer service (@HeardCustomer) reported

    @HSBC_UK Also, if it ain't broken don't fix it. Why would you fix a perfectly good and secured way to login for some unreliable login ID? #badcustomerservice

  • MrsTthatsme MrsTthatsme (@MrsTthatsme) reported

    @HSBC_UK Banking app ‘service temporarily unavailable’ ? Any update on when it’s back in action? Thanks

  • _aaroncater_ Aaron (@_aaroncater_) reported

    @HSBC_UK @stevenanderson_ Can we get compensation as we cannot access our money?! I should think so

  • SarahNorthWrit1 SarahNorthWriter (@SarahNorthWrit1) reported

    @HSBC_UK any problems with the app today? I just tried to log on, it asked me to enter a new 6 digit digital pin, then said service unavailable.

  • dwoodley1990 Daniel Woodley 🇺🇦 (@dwoodley1990) reported

    @HSBC_UK Hi, it hasn't as it still comes up with the error page!

  • Francis95318476 Francis Williams (@Francis95318476) reported

    @HSBC_UK On-line banking also appears to be down - when will there be an update?

  • HeardCustomer Never Heard of Customer service (@HeardCustomer) reported

    @HSBC_UK Surely the thing to do d be to send a notifications to Android users to let them know that there is an issue and that you are working on it. Just spent 15 MN on the phone listening to automated message about self serving on the app,culd v saved me that time. #badcustomerservice