HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 01/26/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • nomanjawaid18 nomanjawaid (@nomanjawaid18) reported

    @HSBC_UK Trying connect hsbc business banking customer services over the phone last 2 weeks. System put you on hold for more than an hour and nothing happened. Issue is not resolving through Internet banking

  • castiels_angel Stacey (@castiels_angel) reported

    honestly @HSBC_UK customer help is awful, insisting there is nothing wrong with my account yet here i am not able to make any online payments for a week & then just disappearing and not responding in the middle of our conversation

  • to_the_regiment Ms McShouty (@to_the_regiment) reported

    @HSBC_UK So I just spent another 45 minutes in hsbc. The procedure says that I have to produce an amended birth certificate for my son. I have his original birth cert & a name change deed from a solicitor. I cannot get a new birth cert. So cannot change his name apparently? Can you help?

  • SusanGLH Susan Hughes 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@SusanGLH) reported

    Customer service from @HSBC_UK is non existent it seems.

  • saulcozens Saul Cozens (@saulcozens) reported

    Oh @HSBC_UK - your business banking registration process is so full of horrible horrible issues, including security anti-patterns. You really should know better.

  • Victori32629454 Victoria Baker (@Victori32629454) reported

    @HSBC_UK can you let me know if there are issues with the HSBC Business Banking App currently getting a message 'We can't access your account right now'? Does that mean I have issue with my account? #cannotaccess

  • 1peter1x peter saunders (@1peter1x) reported

    @HSBC_UK When I enter details incorrectly, it tells me I've made a mistake. Only when I put in the correct ID do I get the error!

  • 1peter1x peter saunders (@1peter1x) reported

    @HSBC_UK trying to log on my pc, but keep getting GSA ERROR System Error. On my android phone, I get "something went wrong."

  • castiels_angel Stacey (@castiels_angel) reported

    @Jenn_Emmett_McK @HSBC_UK honestly im so annoyed, got nowhere in an hour & I tried the things they originally suggested and hasn’t worked. There is clearly a problem.

  • roman_fq Román FQ (@roman_fq) reported

    @HSBC_UK When are you going to release a bug fix to the app for the many ways it crashes? The January update was an absolute disaster, I cannot pay anyone but online.