HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 01/15/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • dizzybluestone Dizzy Bluestone (@dizzybluestone) reported

    @mouthwaite @HSBC_UK Just had trouble with them myself today for the third time after 30y of banking with them and never even having gone overdrawn once, ever. It seems I am not a valued customer. They tried to tell me it was up to them if I could use my own money to buy a car.... done and dusted.

  • Leonardo280688 Leonardo (@Leonardo280688) reported

    @HSBC_UK Hi, could you please help me! I trying to get in touch with you.

  • dnsbeats Michelle (@dnsbeats) reported

    WORST CUSTOMER SERVICE IN A LONG TIME @HSBC_UK YOU HAD ME ON HOLD FOR 3O MINS THE FIRST TIME BEFORE YOU CUT ME OFF AGAIN AFTER ANOTHER 30 MINUTES ON HOLD

  • SocialRetail SocialRetail Group (@SocialRetail) reported

    @HSBC_UK seriously annoyed now.. rung 4 times today for the business banking... absolutely frustratingly bad customer service for business customers!! pls sort this out or I will move my business bank to another provider

  • Roseyiyi2 Roseyiyi (@Roseyiyi2) reported

    @HSBC_UK The bank closed my account without notice, mainly because all my savings were in the account and I had a 2-year-old baby who needed money. But the bank's service couldn't help me right away, let me waiting. I have no extra money to pay all the expenses for the next month. So bad

  • EmmaHone1 Emma Hone (@EmmaHone1) reported

    @HSBC_UK 2 hours 23 minutes on hold to Business Banking (issue remains unresolved). i pay £60 per year for this “service. “Cos Covid” isn’t flying anymore…..

  • MarkWhi69169436 Mark Whittaker (@MarkWhi69169436) reported

    @Percy796322501 @HSBC_UK @WhichUK Try 3 years they contacted me for a redress of DCC, only to lie, defraud me. I will continue to fight, till my last breath. Hfc/restons anyone out there with problems??????

  • offer_andy Andy Offer (@offer_andy) reported

    @HSBC_UK yet again you don’t reply. I can’t call you, your chat bots are overwhelmed. Maybe, just maybe you need more staff? I’m supposed to be the customer here and I need an appointment but I simply cannot contact you??

  • Leonardo280688 Leonardo (@Leonardo280688) reported

    Hi, could you please help me? I am still waiting for a call from the fraud department. The arranged a time slot but never called me back. @HSBC_UK

  • Meticulous_esq Nathaniel T B (@Meticulous_esq) reported

    @HSBC_UK Hi there, I’m not a customer but I’ve found one of your customers Debit card. What would you like me to do with it?