HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 12/29/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • roxii_0725 roxii (@roxii_0725) reported

    @HSBC_UK do you have a customer service email address?

  • Heatherkm22 Heather McLellan (@Heatherkm22) reported

    RANT WARNING - Wholly dissatisfied with @HSBC_UK and @NatWest_Help business banking today. Impossible online systems to update, lacking clarity, agility & timeliness for small businesses. Not how I want to spend my weekends 🤬. I will be looking to move banks. Recommendations?

  • DudeloveIt DudeLove-it (@DudeloveIt) reported

    The service on the phone & in branch by “High St” banks is appalling. Both local banks I visited were busy with disgruntled customers. Apparently they are closing due to the impact of internet banking, it’s actually due to their incompetence! #Disgusted @HSBC_UK @Barclays

  • joannew0112 Jo Jo (@joannew0112) reported

    @HSBC_UK hello can you help please. We are going to Cork. My partner paid for the hotel online and has been charged £15 for non sterling tf fee 😒 will he be charged this everytime if buying things on card when we are there ?

  • RosemaryOrchard Rosemary Orchard (@RosemaryOrchard) reported

    @HSBC_UK Have you considered that your app not providing any explanation is confusing to users? Instant crashing just looks like your app is broken. If you don't at least give people an error message then they won't know that you don't support it...

  • WendyCo86164010 Wendy Cook (@WendyCo86164010) reported

    @HSBC_UK , really disappointed in your bank, my son has been scammed on a purchase order, not received! He contacted you about it and you have been really unhelpful, he's a uni student, plus my money and you aren't willing to help! He can't contact seller if he's been in a scam!

  • PickGS Graeme Pickering (@PickGS) reported

    @chris_railway @HSBC_UK I'm pleased you got it resolved, Chris. Probably the best move. They seem to forget people still rely on cash. One of our accounts doesn't support online transfer so we have to do it the old-fashioned way, but such a faff that I think it's time to change and go somewhere else.

  • vijay_lingagiri Vijay Lingagiri (@vijay_lingagiri) reported

    @HSBC_UK Please share your email id to make a complaint. I have reached your chat support, and it was a standard response to push away the issue. Hence, it makes sense to drop a detailed write-up of the issue.

  • LondonTFE London Training (@LondonTFE) reported

    @HSBC_UK trying to log in, receiving error code GBB-LON-1266, any advice?

  • DudeloveIt DudeLove-it (@DudeloveIt) reported

    @HSBC_UK Considering it is impossible to do anything constructive in my local branch, no wonder people will attempt internet banking. With the few branches you have open, I would expect a good service and ability to have access to a full banking experience. Sadly lacking in both.