HSBC

Is HSBC down in Widnes, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Widnes, Borough of Halton, England 01/19/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • screenb303 Bonnie Newman (@screenb303) reported

    @HSBC_UK My #businessbanking security device isn’t working - only want to order a new one. Been on hold for over 50mins - can’t access your services any other way. You’ve also increased my monthly charges - what am I paying for? #hsbc @OmbsForSmallBus @MartinSLewis

  • Bhaktsmasher1 Bhaktsmasher (@Bhaktsmasher1) reported

    @HSBC_UK you services are crap, opened an account and still waiting for telephone security number, been told to go to branch but branch said cant help, you customer representative are incompetent and didn’t record my security answers and said i have to now wait to verify. #crap

  • scottynufc_1990 stephen scott (@scottynufc_1990) reported

    @HSBC_UK Really poor customer service. Taking over an hour to try and get through is shocking! We pay for our business account,and this is shocking! We will be moving banks ASAP!

  • shkaylowe Sarah Kay Lowe (@shkaylowe) reported

    @HSBC_UK it’s official you have the worst customer service!If you are looking for a company account - chose a different bank! I made over 60 payments today & only 10% have reached the recipients. The money was taken from the account 6 hrs ago! I been on hold for over 90mins #hsbc

  • errol187 stephen anderson (@errol187) reported

    @PPF I previously tweeted about the fraudulent activity surrounding my fathers pension. 1. A letter stating a new @HSBC_UK bank account created in his name. 2. My dad not getting his pension funds for nearly 4 mnths 3. The inability to get this resolved. Will you now help?!?!?

  • siobhan_bullock Siobhan Bullock (@siobhan_bullock) reported

    @HSBC_UK And what about paying employee salaries today! Went for the call back service and the guy says I will put you through to my colleague and the go through the whole process again! Shame on you HSBC, our staff are waiting to be paid…

  • hache900 Hache (@hache900) reported

    @HSBC_UK I'm a newish premier customer and I want to complain about the atrocious service I've received since becoming a customer, before moving my accounts. Where can I write to complain?

  • StoopyDogg Stoop Kid (@StoopyDogg) reported

    @HSBC_UK take 3 months to respond to a complaint with Customer Service that cant speak English, no wonder they are having to offer incentives to join them, Better putting your Money under your bed.

  • MontonColin Colin Monton (@MontonColin) reported

    @HSBC_UK any chance anyone can answer the telephone and explain why you have closed my account in error please!

  • RichardKennedy Richard Kennedy (@RichardKennedy) reported

    @cooda @ElaineEdwards13 @HSBC_UK Similar issue here too