Hyperoptic Outage Report in Watford, Hertfordshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Watford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Watford, Hertfordshire, England
The most recent Hyperoptic outage reports came from the following cities: London, City of Westminster, Ealing and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Haych
(@haych13_) reported
@Hyperoptic both yesterday and now today the Internet is down? I WFH, I need Internet! No eta on the Network Status dashboard, and you charge me £55 for this?!
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K🪿
(@Defrauded_Youth) reported
@Hyperoptic How can you justify offering new customers (via comparison sites) broadband at £12-£26 PCM but want me to renew as an existing loyal customer at £30-£35 PCM?! That’s daylight robbery. Already spoken to your agents but no reasoning with them. I am not impressed. 😡
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Farah Pop 🫧✨️
(@farahpopxo) reported
@Hyperoptic ...25 mins on hold just for the ******** to not listen and keep talking over me, then hang up? the worst slowest Internet EVER!
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Abu Haneefa
(@Abu_Haneefa2) reported
@Hyperoptic what a joke, renewal went from £27pm to £67pm, then when I said I'm leaving they said £40, then to £30 and that was the best they can do. After saying again please cancel they offered £27. New customers get it for £18pm. After 7 years time to move to @CommunityFibre
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Ankit Soni
(@ankitsoni89) reported
@Hyperoptic what’s with the outage going on in central London? Customer service claims there’s an outage says they can’t do anything but your website says there’s no outage? WTF?! #badcustomerservice #unknowns #switch time to @Switch
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Alison Johnson
(@alisonjyoga) reported
@Hyperoptic Be careful of any offers that @hyperoptic promote. I have been waiting since January for the reward for a referral. Made numerous phone calls but nothing happens. Very bad customer service
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Marian
(@Maria59914) reported
@Hyperoptic @alisonjyoga Your service is far worse than your public persona. You are now at the same level as TalkTalk was for several years. A horror story.
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Donna
(@DonnaMoakes) reported
@_tillymae_ @Hyperoptic Had no service for days - will ho out if business soon no doubt especially since the debts last year the restructuring clearly is failing
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Diomidis Anadiotis
(@kandinskyboy) reported
@Hyperoptic I received an email re getting in touch to discuss your renewal options on 20/06. I responded on 11/07 and since then I've been chasing the sales and support team daily for a response. Can you please have a look?
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Tom Weightman
(@TomWeightman) reported
Never use @Hyperoptic . No internet since Thursday, and no ETA on when they’ll even book a repair … let alone the repair itself