Hyperoptic Outage Report in Watford, Hertfordshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Watford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Watford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Watford, Hertfordshire, England
The most recent Hyperoptic outage reports came from the following cities: London, Kensington, Southall, Camden Town, City of Westminster and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| Kensington |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Asad Khan
(@asadakhan85) reported
@HyperopticCS I'm thinking about having a Sky Fibre Broadband connection installed to be able to use the internet while I wait for my Hyperoptic service to be fixed on the 20th of September. Can you confirm if I'll be able to use both services at the same time thereafter?
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MorikaRichmond
(@MorikaRichmond) reported
Really disappointed in @Hyperoptic service today. Had to make a complaint !
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James Hobley
(@JamesHobley3) reported
@Hyperoptic @HelloUpstream @LDNTechWeek Hello, is service down in London? SE10 postcode
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Asad Khan
(@asadakhan85) reported
@HyperopticCS @Hyperoptic My internet has been down for two weeks and you made us wait 7 days to send an engineer last Friday. Turns out Hyperoptic have lost the key to their own cabinet and are still trying to find it.
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Aaron 🏴🇪🇺
(@OfAaron3) reported
As soon as Hyperoptic's customer support closed, my internet cut out. Why...
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Rory
(@RHt95) reported
@Hyperoptic @HyperopticCS awful customer service experience today, ongoing issue since February - the same fixes keep being tried - had support hang up on me and exit the live chat in minutes - hopefully they're just trying to fix the issue and not leaving me in the lurch...
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ade 💜💛 #BLM
(@AvbCole) reported
@TalkTalk any chance I can use the internet I'm paying for? Hasn't been a month and I've had to complain 3 times. Can't log into my account... Can't change my password... Can’t get through to someone on the phone.... Shambolic service. @Hyperoptic come to PURFLEET already!😡
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Freddie Toye
(@Dinkumschnauger) reported
@HyperopticCS my Hyperoptic is down in Ravenscourt Park, London. Is there a major outage in the area?
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Al Crypone
(@Al_Crypone) reported
@HyperopticCS After another unhelpful interaction via DM (I’m seeing a trend here). No resolution to the problem. Still waiting a week to get some help from a technician. #hyperoptic are useless
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Seb
(@sterwenn) reported
@CommunityFibre This is fake reward, I've referred a friend and promised her £100amazon voucher but nothing happened despite caring customer service twice! She should have gone to hyperoptic, at least they have a word when they promise a reward.