Hyperoptic outages and service status in Hayes, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hayes, England
The most recent Hyperoptic outage reports came from the following cities: Hammersmith, and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 16 days ago |
|
Hammersmith
|
Internet | 23 days ago |
|
Southall
|
Internet | 23 days ago |
|
Hammersmith
|
Internet | 2 months ago |
|
Southall
|
Internet | 2 months ago |
|
Southall
|
Wi-fi | 3 months ago |
Community Discussion
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Hyperoptic Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, EnglandHyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, EnglandJust so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, EnglandVery happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, EnglandA repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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stewart (@stewartone1) reported@Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!
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Janaka Abeywardhana (@janaka_a) reported@Hyperoptic for those implying it's pretty obvious that there was a big issue. not it isn't. - automated voice didn't tell me, rather asked a million questions - network status on website says no issues. a long queue doesn't tell me anything.
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Uppili Ventures (@uppiliventures) reported@Hyperoptic why say no service issues when we all do not have service right now?
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Kurt Robson (@KurtRobsonn) reportedSo @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (position number 12 in queue though)
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Mer (@Choymer) reported@Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2
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Mattia Righetti (@matttrighetti) reported@Hyperoptic all good? Service has been down for hours now
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Danielle Mansell (@DaniMansell) reported@Hyperoptic can you check KT20 5FP have had no service since 1930 and your service checker says no known outages. My neighbour is the same. X
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JollyLeaf (@Comik99) reported@Hyperoptic no internet service in SE7 7FS. Multiple households are reporting issue. Do you know anything about it?
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Donato Capitella (@dcapitella) reported@Hyperoptic having another outage within 1 month ...
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Tracey Bird (@BirdTbird) reported@Hyperoptic well another outage again in a matter of weeks. What’s going on???