Hyperoptic outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent Hyperoptic outage reports came from the following cities: Southall, Hammersmith, and Stanmore.

City	Problem Type	Report Time
Southall	Internet	14 hours ago
Hammersmith	Internet	7 days ago
Stanmore	Internet	1 month ago
Hammersmith	Total Blackout	3 months ago
Hammersmith	Internet	3 months ago
Hammersmith	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Denis O'Regan (@TheDenisORegan) reported 49 seconds ago from Hammersmith, England

  @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

• 
  Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 6 minutes ago from Harrow Weald, England

  Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

• 
  Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 6 minutes ago from Harrow Weald, England

  A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

• 
  Abhijit Majumdar (@AM_UK19BONG) reported 13 minutes ago from Hillingdon, England

  @HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.

• 
  Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 18 minutes ago from Harrow Weald, England

  @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

• 
  Denis O'Regan (@TheDenisORegan) reported 22 minutes ago from Hammersmith, England

  @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

• 
  Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported 26 minutes ago from Harrow Weald, England

  Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

• 
  Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 28 minutes ago from Harrow Weald, England

  @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

• 
  Denis O'Regan (@TheDenisORegan) reported 39 minutes ago from Hammersmith, England

  @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

• 
  Denis O'Regan (@TheDenisORegan) reported 40 minutes ago from Hammersmith, England

  @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

• 
  Helmut Pflueger (@helmutpflueger) reported 44 minutes ago from Kingston upon Thames, England

  @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

• 
  Abhijit Majumdar (@AM_UK19BONG) reported 45 minutes ago from Hillingdon, England

  @Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.

• 
  WhyIsItBuzzing (@BuzzingWhy) reported 52 minutes ago from Richmond, England

  Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M. (@mariucha77) reported 53 seconds ago

  @donedgley1 @lulu_veganx @Hyperoptic The only thing they acknowledge is a bad review in Trustpilot, we get ignored everywhere else

• 
  Emma Fisher (@ECarway) reported 1 minute ago

  @Hyperoptic disgusted with service. Moved out of my flat and my new one isn’t served by hyperoptic, contacted as new tenant wants to take on contract but told can’t do that and will be £260 early termination charge. Robbery!!!

• 
  Bayan Uralbayeva (@UralBayan) reported 2 minutes ago

  @Hyperoptic, can someone answer your support number? I have been calling all day for the last two days

• 
  Tan Linh (@JustWinston149) reported 3 minutes ago

  @Hyperoptic cant wait to cancel my contract with hyperoptic, useless internet provider

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 5 minutes ago

  Thought it wouldn’t last. Service is now down again! @Hyperoptic @donedgley1

• 
  Matt Newman (@M_Newman10) reported 9 minutes ago

  Been on hold for hours. No support no help @Hyperoptic. Not good enough, please someone get back to me right away been without internet for 24 hours

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 13 minutes ago

  the absolute worst customer service ever @Hyperoptic 🫠

• 
  Chris Murphy (@AggressiveCool) reported 14 minutes ago

  @Hyperoptic Leading the way for fast Wi-Fi in blocks of flats. Very hard where I live, but very helpful, very good customer service never had no problems. When I was with ee, I had nothing but problems. Thank you so much.

• 
  Kazza (@Kazza1144) reported 14 minutes ago

  Internet down, chat bots don't work weekends 🙄 so on hold to provider for over half hour @Hyperoptic not acceptable!

• 
  Slimfit (@iSlimfit) reported 14 minutes ago

  Had an internet outage all morning and had to use my office phone as hotspot. Reported it to my ISP, and the issue was fixed around 1pm. I asked if there was any compensation for the disruption, and they knocked 50% off my next month’s bill. Hyperoptic l’ẹ́kàn sí. 👏