Hyperoptic outages and service status in Hayes, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hayes, England
The most recent Hyperoptic outage reports came from the following cities: Hammersmith.
| City | Problem Type | Report Time |
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Total Blackout | 1 month ago |
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Internet | 1 month ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 3 months ago |
Community Discussion
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Hyperoptic Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Son of Carl ๐ง๐ง๐ฏ๐ฒโ๐พ๐ (@SOCYearwood) reported from Harrow Weald, England@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Son of Carl ๐ง๐ง๐ฏ๐ฒโ๐พ๐ (@SOCYearwood) reported from Harrow Weald, EnglandVery happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, EnglandJust so weโre clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic canโt seem to install my wifi despite it all being installed in my building... I know itโs a #FirstWorldProblem by try a pandemic with no WiFi...
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Veracious Rex โ๐พ ๐ง๐ง Smiley ๐ โ (@SonOfCarl) reported from Harrow Weald, EnglandHyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldnโt happen. Their customer service is often unbelievably rude.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Son of Carl ๐ง๐ง๐ฏ๐ฒโ๐พ๐ (@SOCYearwood) reported from Harrow Weald, England@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic ITโS DOWN. DONโT TRY DEALING WITH SUPPORT. THEY WONโT RESPOND @HyperopticCS @Hyperoptic
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Son of Carl ๐ง๐ง๐ฏ๐ฒโ๐พ๐ (@SOCYearwood) reported from Harrow Weald, EnglandA repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Makin (@joemakin86) reported@koenjideck Could not recommend hyperoptic enough not had a single issue with them and its chep to i get full 1000 fibire for 35 quid a month
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David Tan (@realDavidTan) reportedHyperoptic service outage for an entire day. No help from their online chat, and been queuing for 2 hours on their phone line. Not sure why they charge so much for such poor internet and customer service @Hyperoptic whatโs going on?
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J (@emirxtesera) reported@AbPMet @Hyperoptic Still down?
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stewart (@stewartone1) reported@Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!
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Caesar (@162wales) reported@Hyperoptic My broadband is down. No lights
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Chad West (@ChadWestTweets) reportedJust had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid
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Ronald Anthony (@anth64369) reported@Hyperoptic probably one of the worst experiences weโve been having after getting these guy!!! No customer support, no clue whatโs wrong and weโve been waiting for days now.
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Ash ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐จ๐ผ (@theashrb) reported@real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** ๐ญ this is what happened to me with Hyperoptic
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Cliffy (@Miss_cliffy_28) reported@Hyperoptic I and others in my estate have lost service but the service checker on your website disagrees. None of your phone numbers work and the chat bot wonโt deal with technical issues - please can you help??
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Impossible (@Neverwasneveris) reportedAnY ONE ELESE @Hyperoptic Internet down? #hyperopic