Hyperoptic outages and service status in Hayes, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Sep 16, 6:27 PM GMT+1.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hayes, England
The most recent Hyperoptic outage reports came from the following cities: Southall, Hammersmith, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 days ago |
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Internet | 10 days ago |
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Internet | 1 month ago |
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Total Blackout | 3 months ago |
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Internet | 3 months ago |
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Internet | 4 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Hyperoptic Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Son of Carl π§π§π―π²βπΎπ (@SOCYearwood) reported from Harrow Weald, England@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Son of Carl π§π§π―π²βπΎπ (@SOCYearwood) reported from Harrow Weald, England@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Son of Carl π§π§π―π²βπΎπ (@SOCYearwood) reported from Harrow Weald, EnglandA repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic ITβS DOWN. DONβT TRY DEALING WITH SUPPORT. THEY WONβT RESPOND @HyperopticCS @Hyperoptic
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Veracious Rex βπΎ π§π§ Smiley π β (@SonOfCarl) reported from Harrow Weald, EnglandHyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldnβt happen. Their customer service is often unbelievably rude.
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Son of Carl π§π§π―π²βπΎπ (@SOCYearwood) reported from Harrow Weald, EnglandVery happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, EnglandJust so weβre clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic canβt seem to install my wifi despite it all being installed in my building... I know itβs a #FirstWorldProblem by try a pandemic with no WiFi...
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Griffey (@Griffeyfc) reportedWhat has happened to hyperoptic? Issues after issues as of late
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Chris Murphy (@AggressiveCool) reported@Hyperoptic Leading the way for fast Wi-Fi in blocks of flats. Very hard where I live, but very helpful, very good customer service never had no problems. When I was with ee, I had nothing but problems. Thank you so much.
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Lucy β π± (@lulu_veganx) reported@mariucha77 @Hyperoptic @donedgley1 Day 2 of no service. Itβs like Groundhog Day!
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Jen25Ten01 (@jenka2592) reported@Hyperoptic Appalling service by Hyperoptic!π‘ 2nd time this month that the wifi has stopped for hours due to thunder. Incredibly frustrated with this provider! Have to wait 30 minutes on the phone for Customer Service, only for them to give you unreliable information! FED UP!
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Mabs Ahmed (@Mabs79) reported@hyperoptic. Has anyone managed to get service back yet. Mine has been down in SE London since yesterday morning and still down
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Tidal Labs (@Tidal_Labs) reported@Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.
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Kazza (@Kazza1144) reportedInternet down, chat bots don't work weekends π so on hold to provider for over half hour @Hyperoptic not acceptable!
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mayhem in my veins π΅πΈ (@___g_a_g_a) reportedHow has @Hyperoptic told me I'm second in the queue for them only to keep me on hold for 20 mins. First day of service and theres no internet lol.... looks like ill be finding another provider
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Lucy β π± (@lulu_veganx) reported@donedgley1 @mariucha77 @Hyperoptic 5 days with no service and no communication is just diabolical.
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Lucy β π± (@lulu_veganx) reportedNothing today - still no service! @donedgley1 @mariucha77 @Hyperoptic