Hyperoptic outages and service status in Hayes, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hayes, England
The most recent Hyperoptic outage reports came from the following cities: Hammersmith, and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 14 days ago |
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Hammersmith
|
Internet | 18 days ago |
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Hammersmith
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Internet | 2 months ago |
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Hammersmith
|
Internet | 2 months ago |
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Southall
|
Internet | 2 months ago |
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Hammersmith
|
Internet | 3 months ago |
Community Discussion
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Hyperoptic Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldnβt happen. Their customer service is often unbelievably rude.
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Son of Carl π§π§π―π²βπΎπ (@SOCYearwood) reported from Harrow Weald, EnglandVery happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, EnglandJust so weβre clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic canβt seem to install my wifi despite it all being installed in my building... I know itβs a #FirstWorldProblem by try a pandemic with no WiFi...
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Son of Carl π§π§π―π²βπΎπ (@SOCYearwood) reported from Harrow Weald, EnglandA repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic ITβS DOWN. DONβT TRY DEALING WITH SUPPORT. THEY WONβT RESPOND @HyperopticCS @Hyperoptic
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Son of Carl π§π§π―π²βπΎπ (@SOCYearwood) reported from Harrow Weald, England@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Son of Carl π§π§π―π²βπΎπ (@SOCYearwood) reported from Harrow Weald, England@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Veracious Rex βπΎ π§π§ Smiley π β (@SonOfCarl) reported from Harrow Weald, EnglandHyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Nicky Hill (@nickyjanehill) reportedUrrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!
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Tom (@TomXFD) reported@status_is_down 2 days without service - SW5 London. Terrible incident management by #hyperoptic No updates/comms whatsoever.
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Kav (@KavehD) reported@Hyperoptic Is service down in DH6 postcode?
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Copious cups of tea (@Iron_B__) reportedReceived the most disgusting βserviceβ from @Hyperoptic this evening. Called to discuss a cancellation fee being applied unfairly only to have my time wasted by the most awful person deliberately going round in circles trying to avoid the subject. Disgusting.
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andygarrick1269 (@andygarrick1269) reported@Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.
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ππ¦π©π©ππ¦π«π’π©π©π’ β¨ (@tang0ic3bl4st) reportedGuessing @Hyperoptic is down in most of London but the sounds of it?
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Lucy β π± (@lulu_veganx) reported@mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.
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narlie choller (@charlienoller_) reported@Hyperoptic any danger of you providing updates on when the service is up and running again. WiFi has been down almost a day, for the second time this month
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MazardsLtd (@MazardsLtd) reported@Hyperoptic Our business in London has been effectively offline for a week due to an unresolved fault on our business line. Around 12 staff have been impacted and client delivery has been disrupted, yet there is still no stable resolution. (1/4) #UKBusiness #Broadband
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George Pericleous (@GeorgiePeri) reported@Hyperoptic - I live in Colindale, in the Trinity Square development and our entire block hasnβt been able to access the Internet since yesterday. Your customer service is impossible to get hold of + your website is reporting there is no issue even though 30 people say there is!