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Hyperoptic

Hyperoptic outages and service status in Hayes, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent Hyperoptic outage reports came from the following cities: Hammersmith, and Southall.

CityProblem TypeReport Time
Hammersmith Total Blackout 12 days ago
Hammersmith Internet 16 days ago
Hammersmith Internet 2 months ago
Hammersmith Internet 2 months ago
Southall Internet 2 months ago
Hammersmith Internet 3 months ago

Community Discussion

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Hyperoptic Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • BuzzingWhy
    WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, England

    Just so weโ€™re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic canโ€™t seem to install my wifi despite it all being installed in my building... I know itโ€™s a #FirstWorldProblem by try a pandemic with no WiFi...

  • SonOfCarl
    Veracious Rex โœŠ๐Ÿพ ๐Ÿ‡ง๐Ÿ‡ง Smiley ๐ŸŸ โ›… (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • AM_UK19BONG
    Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • AM_UK19BONG
    Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldnโ€™t happen. Their customer service is often unbelievably rude.

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic ITโ€™S DOWN. DONโ€™T TRY DEALING WITH SUPPORT. THEY WONโ€™T RESPOND @HyperopticCS @Hyperoptic

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • helmutpflueger
    Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • hartwright_tom
    Tom Hartwright (@hartwright_tom) reported

    @Hyperoptic Technical support is not available via online chat. Have to call for support, and this is supposedly a telecoms company!? What a joke. 40 mins wait on hold only to be told that they need to dispatch an engineer and the next available slot is Friday afternoon (3 days time) Awful

  • lulu_veganx
    Lucy โ“‹ ๐ŸŒฑ (@lulu_veganx) reported

    @mariucha77 @Hyperoptic @donedgley1 We still have no service. Itโ€™s broken!!

  • TweetsAht
    Tweets AHT (@TweetsAht) reported

    @Hyperoptic why has a 14 minute wait time for an agent turned into a 30 minute wait. New customer here and I'm thinking I should cancel my order

  • tang0ic3bl4st
    ๐”™๐”ฆ๐”ฉ๐”ฉ๐”ž๐”ฆ๐”ซ๐”ข๐”ฉ๐”ฉ๐”ข โœจ (@tang0ic3bl4st) reported

    Guessing @Hyperoptic is down in most of London but the sounds of it?

  • PhilMyers53
    ๐™‹๐™๐™ž๐™ก ๐™ˆ๐™ฎ๐™š๐™ง๐™จ (@PhilMyers53) reported

    @Hyperoptic Complaint logged with OFCOM

  • RedArmy99
    Den Perry (@RedArmy99) reported

    @MrNickKnowles @SkyUK @skytv If you are a residential customer with access to AltNets like YouFibre or Hyperoptic, youโ€™d be an idiot to consider Starlink.

  • amy35672408
    amy (@amy35672408) reported

    BT openreach van outside my flat earlier, and now suddenly there's no WiFi on my network #hyperoptic ... if openreach broke something I want compensation. I'm working from home! Not ok! @Hyperoptic

  • DazLFC79
    Darรกn ๐Ÿ†LFCCHAMP20NS๐Ÿ† (@DazLFC79) reported

    @JoshCF_ @Hyperoptic are even worse with their service. 8 years loyalty and they want me to pay 3 times as much as a new customer for the exact same service. Where is the business sense in disrespecting loyalty for short termism ? Also needs assessing by @CMAgovUK for unfair treatment

  • joyjack
    J Jack (@joyjack) reported

    @Hyperoptic What's the issue now? This is really tiring to deal with all it time. Please fix asap.

  • emirxtesera
    J (@emirxtesera) reported

    @AbPMet @Hyperoptic Still down?