Hyperoptic

Hyperoptic Outage Report in Dartford, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Dartford, Kent, England 12/04/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Dartford, Kent, England

The most recent Hyperoptic outage reports came from the following cities: London, Ilford, Southwark, Hackney, Poplar and Dagenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • joshpines Joshua Pines (@joshpines) reported

    @mikereedwt The experience has been bad nonstop. Both tech and customer service. I had no alternative the first five years. Hyperoptic was a significant improvement. Moving to a new home with supposedly good sky service led me to believe we past the worst. But so far it’s been just as bad.

  • htstravels H T (@htstravels) reported

    @Hyperoptic I can’t get through to anyone on the phone or live chat. Can you help please?

  • RomfordRoger Fraser McMillan ® ❤️💙 (@RomfordRoger) reported

    @NewsForAllUK Go with Hyperoptic, much better service.

  • woodgnomology paulusthewoodgnome 💙 (@woodgnomology) reported

    @mwt2008 Yes, I suspected it was fibre related. BT cutting corners as per usual. Our block is getting Hyperoptic. They wanted to connect us to their network via an overhead catenary wire to an adjacent building. We objected, proposing a more discrete route which they were happy to adopt.

  • jokerkilledu666 InCOGnito (@jokerkilledu666) reported

    @virginmedia Hi John well fingers crossed he will be able to relocate my router with minimal fuss and i can get back to work. If not I've got @hyperoptic on speed dial for the 1gb up /down at less money than I'm paying you for 500mb that doesn't work .

  • Tom_262 Tom Hayhurst (@Tom_262) reported

    @Hyperoptic I’ve tried your web chat and been timed out 4 times, sat on hold on your call centre for 30 minutes before being hung up… when can I expect my connection to be restored? Been down since 8am

  • Tbird30503477 Tbird (@Tbird30503477) reported

    @Hyperoptic please can you contact me about my service as I can't get through on the phone....I upgraded my package and my broadband speed is now slower than before. Thanks

  • aliolci ali olcay şahin (@aliolci) reported

    @THHomes please help @Hyperoptic and @CommunityFibre to install fiber equipments as soon as possible. we are suffering from slow internet in blue anchor yard for a long time :(

  • EdinPTLect Chee-Wee Tan (@EdinPTLect) reported from Edinburgh, Scotland

    @HyperopticCS My Edinburgh hyperoptic connection seems to be down. Is there an outage?

  • Desai_MB Meetali Dayabhai (@Desai_MB) reported

    @Hyperoptic we have lost complete internet connection in the Reading area and the internet has been slow since yesterday. Any idea what is happening?