Hyperoptic Outage Report in Dartford, Kent, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Dartford, Kent, England
The most recent Hyperoptic outage reports came from the following cities: London, Southwark, Hackney, Newham, Barking and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Warren King
(@SpeakerWarren) reported
from
Stratford, England
Will never use @Hyperoptic again
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺
(@FinallyCanuck) reported
from
Bromley, England
@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Velleman
(@scottvelleman) reported
@Hyperoptic I switched to Hyperoptic when Sky put up their broadband prices. Hyperoptic offered the best speed for the price and I haven't regretted moving once. The service is really reliable and customer service is great.
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sheilasmiller
(@sheilasmiller1) reported
@Hyperoptic Very good customer support since I switched.
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The Infinite Rick
(@XInfiniteRickX) reported
@Hyperoptic I moved due to overpaying for poor performance. Not anymore! #10YearsOfHyperoptic
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Jay Smith
(@DragonWolf5589) reported
@Hyperoptic I switched to hyperoptic as my Internet used to go down whenever anyone used the lift. It was atrocious to deal with it. hyperoptic has been super reliable and great customer service! (to point I don't want to move home UNLESS it has hyperoptic!) #10YearsOfHyperoptic
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Rikk Richardson
(@RikkRichardson) reported
@Hyperoptic #10YearsOfHyperoptic Best customer service, installation and reliability. Like no other!
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sheilasmiller
(@sheilasmiller1) reported
@HyperopticCS Very good customer support from Hyperoptic when I switched.
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Baddy60
(@Baddy60) reported
@Hyperoptic Flexible and super fast broadband that just works. Couldn't have asked for a better service :)
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Paul
(@HeliPilotPaulUK) reported
@Hyperoptic Hyperoptic are the fasted and most reliable broadband I have ever had. Also, their customer service team have always been really helpful and always available to contact.
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Rishi Tank
(@rishitank) reported
@Hyperoptic I switched due to quality customer service, reliability and speed!
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nicky_No6
(@nicky_No6) reported
@Hyperoptic my home is on the top floor with no facilities to have any type of broadband. in 2018 you came and installed hyperoptic services there and i joined up before the work was completed. i was the first customer to sign up and use hyperoptic and i recommeneded to all :)