Hyperoptic

Hyperoptic Outage Report in Dartford, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Dartford, Kent, England 01/18/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Dartford, Kent, England

The most recent Hyperoptic outage reports came from the following cities: London, Waltham Forest, Newham, Ilford and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWaltham Forest Internet
United KingdomNewham Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

  • FinallyCanuck Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • kalpitha_reddy Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • chonchol91 Ruhel (@chonchol91) reported

    Hi @Hyperoptic/ @virginmedia can you please hurry up and provide internet service in my area. I’m sick and tired of the **** service by @bt_uk!

  • aknmc_ 🥲 (@aknmc_) reported

    Imagine calling @Hyperoptic for help on something really simple and now my entire internet is down😩😩 wtf

  • Focus_Miss FocusMiss (@Focus_Miss) reported

    @NocturnalFudj Would recommend hyperoptic and cityfibre but they're not available everywhere The others are just as bad as each other

  • ThatProgrammer ThatProgrammer (@ThatProgrammer) reported

    @ancr_cotswold @Hyperoptic @ChooseUK Just saw this now due to a new reply. Personally, I believe that if you can't afford to get a whole device to provide an LTE Backup like I have, it's no excuse you had to miss an online meeting due to the wifi being down when mobile data is mainstream nowadays.

  • gwidan Gwion (@gwidan) reported

    @HyperopticCS @JusticeCladding I have been given less than 24 hours notice for loss of service for planned maintenance by Hyperoptic that will occur tomorrow. It appears that lessons have not been learned, and this will cause significant inconvenience.

  • lvalenciarivera Luis Valencia (@lvalenciarivera) reported

    @HyperopticCS Day number 7 still no WiFi and what’s worst the sevice has never been poorer at @Hyperoptic @HyperopticCS incredibly disappointing! 😡 #WorstServiceEver

  • HarryVgshbob Harry (@HarryVgshbob) reported

    @Hyperoptic @HyperopticCS The WiFi is down at Star Wharf NW1 0QX again. Are you aware of any issues?

  • Expat_cabreado Jaime (@Expat_cabreado) reported

    @Hyperoptic how much can it take to fix a new connection? I want to 'go live' and I am 'dying waiting for you', is this your Halloween gift?

  • Siobhan4567 Siobhan (@Siobhan4567) reported

    Hello @HyperopticCS?!?! What is the point in having a customer service page if you ignore people until you know their internet is back up. This isn’t the first time we’ve been without internet for a whole day with @Hyperoptic. **** provider

  • rciafardone Renzo Ciafardone (@rciafardone) reported from Salford, England

    Almost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.