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Hyperoptic

Hyperoptic outages and service status in Dartford, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Dartford, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Apr 23, 5:42 PM GMT+1.
  • 53% Internet (53%)
  • 47% Total Blackout (47%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dartford, England

The most recent Hyperoptic outage reports came from the following cities: Southwark, Ilford, Newham, Poplar, and Hackney.

CityProblem TypeReport Time
Southwark Internet 2 days ago
Southwark Internet 5 days ago
Southwark Internet 13 days ago
Southwark Internet 15 days ago
Southwark Internet 19 days ago
Ilford Total Blackout 19 days ago

Nearby cities with recent reports

Southwark

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • SpeakerWarren
    Warren King (@SpeakerWarren) reported from Stratford, England

    Will never use @Hyperoptic again

  • kalpitha_reddy
    Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • heyoncar
    ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

  • hamidetekin
    Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • SimonMonger
    Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

  • GlueWhichBinds
    Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • pharaohlondonuk
    Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • hamidetekin
    Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

  • FinallyCanuck
    Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Motoke_OG
    Motoke of Lagos (@Motoke_OG) reported

    Hyperoptic would be the death of me. They’re the only ones that are giving me trouble sigh.

  • Tkachuk_science
    Konstantin Tkachuk (@Tkachuk_science) reported

    @Hyperoptic Hey folks, Your internet is not working tonight

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    Got through to @Hyperoptic, biggest network outage ever apparently. They can’t provide any timeframe for reconnection but said they hope it’s fixed within ‘48 hours.’ Surely we need compensation if this lasts longer than a few hours wtaf

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    @liam_richards @Hyperoptic Hahahah. Okay my customer service rep must’ve decided to give me the ultimate worst case scenario. Have a good week!

  • joemakin86
    Joe Makin (@joemakin86) reported

    @koenjideck Could not recommend hyperoptic enough not had a single issue with them and its chep to i get full 1000 fibire for 35 quid a month

  • anth64369
    Ronald Anthony (@anth64369) reported

    @Hyperoptic probably one of the worst experiences we’ve been having after getting these guy!!! No customer support, no clue what’s wrong and we’ve been waiting for days now.

  • Makssss_O
    Maks (@Makssss_O) reported

    Waited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.

  • gunjanarora001
    Gunjan Arora (@gunjanarora001) reported

    @Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?

  • SmileyGFace1
    SmileyGFace (@SmileyGFace1) reported

    @Hyperoptic Your post states that I can contact Customer Support via the online chat but when I try, I get an everlasting waiting to respond signal. I can see how embarrassing it is for your lack of customer support to be advertised on social media. Not a good advert, is it?

  • Flowerbomb212
    Flowerbomb212 (@Flowerbomb212) reported

    @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.