Hyperoptic

Hyperoptic Outage Report in Dartford, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Dartford, Kent, England 12/10/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Dartford, Kent, England

The most recent Hyperoptic outage reports came from the following cities: Newham, London, Ilford, Southwark, Hackney, Poplar and Dagenham.

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City Problem Type Report Time
United KingdomNewham Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Total Blackout

Community Discussion

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Hyperoptic Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Shan41617142 Shan (@Shan41617142) reported

    @Hyperoptic I nominate #hyperoptic as the worst #internet provider in UK. #isp internet goes down for days (not hours) with no explanation.

  • TSalfordian The Salfordian 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TSalfordian) reported

    @Hyperoptic ABSOLUTLY DISCUSTING SERVICE, FAST TO ANSWER THE PHONE BUT THEN THEY PUT YOU THROUGH TO ANOTHER DEPARTMENT WHERE YOU CAN BE WAITING HOURS, THEY JUST DON'T GIVE A 🤬

  • TheOneRahman IK04LAS  (@TheOneRahman) reported

    @Hyperoptic This despite speaking to customer service, technical team and the installation team before placing the order & booking engineer. Just thinking I may come to regret signing up with you.

  • Shan41617142 Shan (@Shan41617142) reported

    @cbrown1230 @Hyperoptic Consider yourself lucky. The service doesn’t work. Internet down. Now 3rd day with no explanation.

  • TheOneRahman IK04LAS  (@TheOneRahman) reported

    Yo @Hyperoptic why is your customer service so bad ? Been on hold for over 40 mins just to ensure the correct work order is provided to your engineer as he has only been allocated 30 mins for new install & extension.

  • Beesley1Carlie Carlie Beesley (@Beesley1Carlie) reported

    @olding80 @Hyperoptic Only went down once for us, this doesnt sound right and theres always someone to talk to🤨

  • Shan41617142 Shan (@Shan41617142) reported

    @PicopointToday But does it work? Haha. #hyperoptic has been down for three days with zero explanation. @Hyperoptic you guys are terrible

  • cbrown1230 Christine (@cbrown1230) reported

    @Hyperoptic still waiting. Your company and service is shocking

  • Lesism Les (@Lesism) reported

    @grandwaz000 Shut up, you! You make me feel sick!🤮 Best thing about my brief marriage was Hyperoptic, and I miss it so damn much!

  • valentin_aj_roy Valentin (@valentin_aj_roy) reported

    @Hyperoptic over a week without internet and no sign of a technician. Sent multiple messages via my account and no responses yet. Abysmal customer service. Want to redeem yourself and send a technician...maybe soonish? Or am I expecting too much?