Hyperoptic outages and service status in Dartford, England

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dartford, England

The most recent Hyperoptic outage reports came from the following cities: Hackney, Romford, Newham, Southwark, and Bromley.

City	Problem Type	Report Time
Hackney	Internet	17 hours ago
Romford	Internet	10 days ago
Newham	Internet	11 days ago
Southwark	Internet	15 days ago
Hackney	Internet	20 days ago
Hackney	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

• 
  Stamford Hill Estate (@FOSHgardens) reported 6 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  Stamford Hill Estate (@FOSHgardens) reported 7 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Stamford Hill Estate (@FOSHgardens) reported 8 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Gezgin Kiz (@hamidetekin) reported 25 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  ON🚀 (@heyoncar) reported 30 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

• 
  Mark Kelly (@GlueWhichBinds) reported 31 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Warren King (@SpeakerWarren) reported 32 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 34 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported 49 minutes ago from Bromley, England

  @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 50 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 53 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Gezgin Kiz (@hamidetekin) reported 57 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 2 minutes ago

  @mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.

• 
  🏳️‍🌈 Barrie (@jammach) reported 2 minutes ago

  @IainSankey @virginmedia I’m with @Hyperoptic who apart from one outage because of equipment failure have been very good. They are regional unfortunately and not universally available. Always good to shop around, especially with providers who supply synchronous fibre connections - eg download and upload speed the same.

• 
  stewart (@stewartone1) reported 6 minutes ago

  @Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 6 minutes ago

  @JamieGBarry @virginmedia Stupid ***** tried to offer me a "deal" for my broadband after i had been on a rolling contract for a while that was more expensive (£75pm), managed to grind them down to a decent price and the morons didn't even put me on a new contract so left and went with HyperOptic for £25pm

• 
  Mabs Ahmed (@Mabs79) reported 10 minutes ago

  @___g_a_g_a @c932x @Hyperoptic Did they say when service will be working again

• 
  Unnat (@unnat_619) reported 13 minutes ago

  Customer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic

• 
  BoabyBimmer (@BoabyBimmer) reported 13 minutes ago

  @Hyperoptic so internet down for hours - what’s the update??

• 
  M. (@mariucha77) reported 14 minutes ago

  @lulu_veganx @Hyperoptic @donedgley1 I’m having the same issue

• 
  Alex 🌐 (@ajr_codes) reported 14 minutes ago

  Hey @Hyperoptic your service to me in London has gone down multiple times this week, with no issues reported online. It's been fine for the past 4 years. What's going on? You used to be so good.

• 
  M. (@mariucha77) reported 15 minutes ago

  @lulu_veganx @donedgley1 @Hyperoptic No news received since yesterday morning. Still no service.