Hyperoptic

Hyperoptic Outage Report in Dartford, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Dartford, Kent, England 03/26/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dartford, Kent, England

The most recent Hyperoptic outage reports came from the following cities: London, Hackney, Southwark, Newham and Barking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon E-mail
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • FinallyCanuck Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MorikaRichmond MorikaRichmond (@MorikaRichmond) reported

    Really disappointed in @Hyperoptic service today. Had to make a complaint !

  • Rinosoares Rino Soares (@Rinosoares) reported

    @Hyperoptic how can I stop u guys every few weeks sending me this junk mail flyer through post? i dont want it neither interested. happy w/ my broadband. extra rubbish. annoying. bad for planet. please guide me who to speak with to stop this crap. thanks

  • JamesHobley3 James Hobley (@JamesHobley3) reported

    @Hyperoptic @HelloUpstream @LDNTechWeek Hello, is service down in London? SE10 postcode

  • asadakhan85 Asad Khan (@asadakhan85) reported

    @HyperopticCS I'm thinking about having a Sky Fibre Broadband connection installed to be able to use the internet while I wait for my Hyperoptic service to be fixed on the 20th of September. Can you confirm if I'll be able to use both services at the same time thereafter?

  • Demi_Irawo Christian Lover Boy (@Demi_Irawo) reported

    I don't know what going on but @Hyperoptic when I first got my broadband it was superfast. Now the speed has drastically reduced. Can you help me out?

  • MediaSurgeZA Marty (@MediaSurgeZA) reported

    @Hyperoptic Dudes!!! There is little greater than Symmetrical Service, it plays a huge part in overall service quality and performance... Any provider who thinks otherwise is simply.... Lopsided!

  • OfAaron3 Aaron 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@OfAaron3) reported

    As soon as Hyperoptic's customer support closed, my internet cut out. Why...

  • RHt95 Rory (@RHt95) reported

    @Hyperoptic @HyperopticCS awful customer service experience today, ongoing issue since February - the same fixes keep being tried - had support hang up on me and exit the live chat in minutes - hopefully they're just trying to fix the issue and not leaving me in the lurch...

  • AvbCole ade 💜💛 #BLM (@AvbCole) reported

    @TalkTalk any chance I can use the internet I'm paying for? Hasn't been a month and I've had to complain 3 times. Can't log into my account... Can't change my password... Can’t get through to someone on the phone.... Shambolic service. @Hyperoptic come to PURFLEET already!😡

  • AyeshaB12453734 Ayesha Begum (@AyeshaB12453734) reported

    @virginmedia I don’t have time for your questions now. You didn’t want to fix it in July, instead tried getting more money out of me like the scammers you are. Now I want to go elsewhere @Hyperoptic seems way better. Think I’ll go there.