Hyperoptic

Hyperoptic Outage Report in Dartford, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Dartford, Kent, England 03/05/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dartford, Kent, England

The most recent Hyperoptic outage reports came from the following cities: London, Southwark, Hackney, Newham, Barking and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomSouthwark Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

  • kalpitha_reddy Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • FinallyCanuck Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Expat_cabreado Jaime (@Expat_cabreado) reported

    @Hyperoptic how much can it take to fix a new connection? I want to 'go live' and I am 'dying waiting for you', is this your Halloween gift?

  • rciafardone Renzo Ciafardone (@rciafardone) reported from Salford, England

    Almost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.

  • Valanakin Vale Camma (@Valanakin) reported

    Dear @Hyperoptic may you please explain why, since the first time we called you to install socket and router in our apartment on the 15th of October, there has been zero help on your sidet? We work from home and you have given us an appointment for 10 Nov. This is unecceptable.

  • thebish316 jimmyb (@thebish316) reported

    @AtM0StF34r @Hyperoptic @HyperopticCS Same with me, got download speed of 0.1mb on a 500mb service. Was fine last night, nothing this morning. According to website the service is normal in my area

  • AMROOKIE88 FI AMR 🇺🇦🇺🇦🇺🇦 (@AMROOKIE88) reported

    @Hyperoptic my Wi-Fi seems to be down? Can we DM you my area/address so you can run a check please?

  • ThatProgrammer ThatProgrammer (@ThatProgrammer) reported

    @ancr_cotswold @Hyperoptic @ChooseUK Just saw this now due to a new reply. Personally, I believe that if you can't afford to get a whole device to provide an LTE Backup like I have, it's no excuse you had to miss an online meeting due to the wifi being down when mobile data is mainstream nowadays.

  • robfairchild92 BertF1 (@robfairchild92) reported

    No response and it’s now down again… Anyone there @HyperopticCS @Hyperoptic!?

  • krishero1 Krishna (@krishero1) reported

    @HyperopticCS @Hyperoptic - when will i get internet back(Peckham Rye SE15 area) ?, if anyone working at HyperOptic please provide some update ?, even stone age people can fix the issue in days but HyperOptic….,

  • BernardMarx6 Bernard Marx (@BernardMarx6) reported

    @Hyperoptic Thanks for the old school throwback. 1.4mb this morning. Last time I complained about poor speed and instability, it took WEEKS for technical to come back and they gave me a list of a thousand things to do before they’d help further. Brilliant.

  • ChandruBhojwani Chandru Bhojwani (@ChandruBhojwani) reported

    @Hyperoptic hi. I’ve lost my internet in the W2 area. Are you have any issues?