Hyperoptic Outage Report in Dartford, Kent, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Dartford, Kent, England
The most recent Hyperoptic outage reports came from the following cities: London, Southwark, Hackney, Newham, Barking and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺
(@FinallyCanuck) reported
from
Bromley, England
@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Ellis Crawford
(@DrEllisCrawford) reported
@Hyperoptic Hi @Hyperoptic - your engineers, while installing new cabling, damaged the water supply to my home and we've been left without hot water, and have a potentially damaged boiler, due to attempts of your engineers to fix things. Complaint in with Hyperoptic.
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Victoria Perea-Usher
(@VUsheruk) reported
@Hyperoptic our internet is down in Acton. W3 postcode. Please fix, its been down for 60mins!!!
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l
(@_laura_o_0) reported
@Hyperoptic can you explain why your customer service on a Friday and weekend is so diabolical? Waiting 40 minutes on webchat to speak to someone and still on hold on the phone waiting to speak to someone for nearly an hour now. Absolute joke!
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Jesús Bracamonte
(@JesusFr) reported
I been calling @hyperoptic almost daily to get my service activated and yet again I have been given a 24 hours timeline to get an update. Worst call yet as they asking me to confirm the MAC address of the modem of which I have already send them a picture.
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Danny D
(@isupposeitscool) reported
Day 54 since my @hyperoptic instillation and my service has still not been activated. Compensation period has finally ended and yet no wifi and no one able to give me a switch on date @HyperopticCS
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Christina
(@christina09ath) reported
@Hyperoptic if you rely on word of mouth, how come your 1st customer of a 4 block development has had no internet for a week after installation still? No updates unless I call and I’m always told it’s being worked on. Thanks for a week of stress 👍
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Ellis Crawford
(@DrEllisCrawford) reported
@Hyperoptic ❎ Ensuring that water supplies to homes where new street cabling is being installed isn't damaged. You've received my formal complaint by email and you've got a contact number for me there. The work being undertaken is disruptive enough without damaging our plumbing!
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Victoria Perea-Usher
(@VUsheruk) reported
@HyperopticCS @Hyperoptic They did & thanks. Could we request a text update when there is down time so that we know what the issue is? Many thanks
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Mary Miller
(@iam_MaryMiller) reported
@Hyperoptic once again no reply from my message , no router and disgusting customer service!
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Asad Feroz
(@aferoz007) reported
Pathetic Customer Services by @Hyperoptic @HyperopticCS, I’m without internet since last 5 days and they promised Engineer will attend today 9am sharp. But still at 14:45 no sign of engineer at all and no one picking the phone up waited 50 mins on phone