Hyperoptic Outage Report in Dartford, Kent, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Dartford, Kent, England
The most recent Hyperoptic outage reports came from the following cities: London, Southwark, Hackney, Newham, Barking and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Total Blackout | |
| Southwark |
Internet | |
| Southwark |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺
(@FinallyCanuck) reported
from
Bromley, England
@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Allan 🇺🇦
(@GrahamAL802) reported
@ThreeUKSupport It's back up ,However I am sick of the poor network services,false promises & constant excuses. I will be cancelling as soon as my Contract is up and moving to HyperOptic.
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Liam Thompson
(@liamthompsonok) reported
@HyperopticCS Hi Hyperoptic - got a red light on my Internet in Hackney this afternoon, are you aware of any other outages in the area? Have restarted once/twice already. Thanks for any help!
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Qassim
(@qassim_uk) reported
@ryan54752513 @shanethegooner Meanwhile I just got an offer to renew my Hyperoptic 1Gbit up/down for £5 cheaper than I paid last year (£45/m for gbit + static IP) :)
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HyperopticCS
(@HyperopticCS) reported
@MrTouchscreen @Hyperoptic We're indeed available 24/7. You can reach us over those channels on the screenshot you provided. If the Voicemail inbox was full, you can kindly reach us over chat and the agent will schedule a callback for you. If you need help with your service, we're there to help. :)
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Ro
(@fairywails) reported
@Hyperoptic hello I can't seem to get through on the phone and my broadband has been down for several hours - I work from home and desperately need WiFi for a deadline tomorrow, is there anyone I can speak to?
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Kris Gostynski
(@krisgos88) reported
@Hyperoptic are there any hyperopti issues in the Limehouse, London? My internet has just gone down
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HyperopticCS
(@HyperopticCS) reported
@phd_at_work @Hyperoptic Hey Peter. Yes - sadly, there is an outage in this area, and the service is down. We've organized an engineer visit, and they should be there any minute to fix the connection. We hope it will be fixed ASAP. Thanks for your patience in the meantime.
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Andre Louis
(@FreakyFwoof) reported
@iCave_Dave Yeah. I wouldn't use VM anyway, their pings are very high even to local servers, absolutely terrible for my Jamulus and teaching needs, but VDSL or Hyperoptic is better. I'm just waiting for that day...
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Vivek
(@vsriv1) reported
@HyperopticCS @Hyperoptic I hope by "specialist" you mean the people who would do the real on-ground work (Not the customer services team)
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Nits
(@Nits75332925) reported
@Hyperoptic my Wifi is not working. I am told by customer care that cable connecting my flat and cabinet is broken and would need to either be replaced or repaired - to be done by engineer on 3rd May. I can’t wait for that long as my work will suffer. Can you pls prioritise this?