Hyperoptic Outage Report in Dartford, Kent, England
Problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Hyperoptic
Hyperoptic is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Dartford, Kent, England
The most recent Hyperoptic outage reports came from the following cities: London, Waltham Forest, Newham, Ilford and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Waltham Forest |
Internet | |
| Newham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Ananth.J.K
(@ananthjk) reported
Still not activate. How long do I have to wait? @HyperopticCS @Hyperoptic @HyperopticCEO. ITS BEEN AND MONTH AND NO CONCRETE RESOLUTION FOR A SIMPLE SOFTWARE ISSUE.
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Siddharth Shah
(@SiddharthKShah) reported
@UswitchUK @UswitchHelp hi team, I just ordered a new Hyperoptic annual subscription through your website. Now today I see there is £50 voucher. Can you please help me for that.
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Ben
(@screeberagh) reported
@HannahAlOthman Depends on what kind of connection (e.g. is it BT "full fibre"?). Virgin can oversubscribe leading to slower speeds at peak times (but can be a problem with anyone). If BT are offering ~60 Mbps or less try Virgin? In Manc worth check for local fibre first (e.g. hyperoptic, brsk)
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Alex Houlding
(@alex_houlding) reported
@Hyperoptic Hi, I'm experiencing a service outage in the E8 postcode. Can you say when it'll be back?
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Elle
(@courtesyrules) reported
@Hyperoptic #CustomerService I had appalling service when I opened an account a couple of weeks ago and cancelled it within an hour because they wouldn’t delay the start date to activate broadband.
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Zzzzzzz
(@abC22595207) reported
@samuelfurniss @Hyperoptic I’m having the same issue :( , in fieldhouse too.
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Frog 🐸
(@froggyfoots) reported
@jemmaphysics @Hyperoptic One month?! 😱 We're 10 days into waiting for our '15 minutes to set up' hyperoptic Internet in our new house and the customer service has been shocking We've given up and gone with EE!
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Eventhori3on
(@eventhori3on) reported
@Hyperoptic Internet been down in Rochester riverside Kent now since midnight last night. No updates? I work from home.. day lost already
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Siddharth Shah
(@SiddharthKShah) reported
@HyperopticCS @Hyperoptic Replied again. Please please please help. It's very urgent. Need installation today itself. @HyperopticCS
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Katie 🌸
(@_katiegal_x) reported
The customer service from @Hyperoptic has been absolutely shocking... 2 weeks tomorrow with next to no internet (everything turned off on Thursday last week), and they're not even trying to fix it at this point...