Hyperoptic

Hyperoptic Outage Report in Dartford, Kent, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Dartford, Kent, England 03/02/2026 18:40

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dartford, Kent, England

The most recent Hyperoptic outage reports came from the following cities: London, Southwark, Hackney, Newham, Barking and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomSouthwark Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • kalpitha_reddy Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • FinallyCanuck Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

  • SpeakerWarren Warren King (@SpeakerWarren) reported from Stratford, England

    Will never use @Hyperoptic again

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshJonesLFC Krhyl (@JoshJonesLFC) reported

    Internet contract runs out next month and im looking for a new one, not getting virgin again and ive just looked hyperoptic doesnt work in my area belter.

  • ethereum_kz Boddah (@ethereum_kz) reported

    @Hyperoptic Hi, I lost access to internet while signal is still on

  • brad_chilvers Bradley (@brad_chilvers) reported

    @Hyperoptic only had your service a week, already asking for money and I haven't had internet for 2 days.....

  • flameeyes Diego Elio Pettenò (@flameeyes) reported

    *Looks around* Is @YouTube broken on @Hyperoptic ?

  • benootral Shahaj (@benootral) reported

    @Hyperoptic @PixarsLightyear I had no WiFi for 2 days and your responses are very slow!

  • megadaz Dazza (@megadaz) reported

    @Hyperoptic is the an internet outage in the rg12 area???

  • benootral Shahaj (@benootral) reported

    @freetoswitch @Hyperoptic has the worst customer service ever, all they care about is money and it's been over two weeks and they still haven't solved my problem

  • HannahAMont Maybe: hannah montana (@HannahAMont) reported

    I can’t get internet installed until 21st June. This is a first world problem that stops me from finding out about all of your first world problems. On top of that, they want to do it when I’m on night shifts… so, not to be dramatic, but I really think @Hyperoptic want me dead.

  • jeblade James Elson ⚔️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jeblade) reported

    @Hyperoptic absolutely shocking customer service. Been trying to send a router out for the last two weeks. But keeps getting stuck in the Hyperoptic "system"!!So told just keep waiting to see if one turns up. Tried to speak to a Supervisor but they haven't got time to speak to me

  • gabrielladezair gabriella dezair (@gabrielladezair) reported

    Internet has been off since Sunday, being told LIES by @Hyperoptic @HyperopticCS I switched to hyperoptic from sky not long ago. Customer service is terrible. Why is there still no Internet ??!