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Hyperoptic Outage Report in Dartford, Kent, England

Why is my Hyperoptic service not working?

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Dartford, England

The most recent Hyperoptic outage reports came from the following cities: Southwark, Ilford, Newham, Poplar, and Hackney.

CityProblem TypeReport Time
Southwark Internet 10 hours ago
Ilford Total Blackout 10 hours ago
Newham Total Blackout 10 hours ago
Newham Total Blackout 10 hours ago
Newham Internet 10 hours ago
Southwark Total Blackout 10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • SpeakerWarren
    Warren King (@SpeakerWarren) reported from Stratford, England

    Will never use @Hyperoptic again

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

  • SimonMonger
    Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • hamidetekin
    Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • hamidetekin
    Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

  • heyoncar
    ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • pharaohlondonuk
    Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • FinallyCanuck
    Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • kalpitha_reddy
    Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • crazy_chipkali
    Ashwini V Mohan (@crazy_chipkali) reported

    @Hyperoptic your engineer is waiting for someone to pick our call from the last 40 minutes, we are calling your 24*7 service to complete the activation of our new connection!

  • Batteryhq
    Andrew Lanxon (@Batteryhq) reported

    @hyperoptic @HyperopticCS Hi folks, I'm scheduled to have an installation take place today but no sign yet. Is it possible to get an update please? I DM'd the customer service account with details. Thanks!

  • kittytonk
    Kathryn A 💙 #European #Rejoiner (@kittytonk) reported

    @GirlGiada There are a couple of free things to check first. Electronic equipment near your router could be interfering (move it/other stuff) or the signal could be competing with a nearby neighbours router. Call hyperoptic tech help desk for advice on how to adjust it.

  • Batteryhq
    Andrew Lanxon (@Batteryhq) reported

    @Hyperoptic @HyperopticCS Tbf initial delays were Council-related but today was booked over a month ago and customer services assured me it had the green light. A day of having moved plans to stay in wasted and means more time tethering to 3g at home.

  • StevenNT
    Steven Jones (@StevenNT) reported

    @rclstudio Hi, I have Hyperoptic and had them since July 2019 and can 100% recommend them, had zero issues at all. I can give you a DM with my referral code to get £25 off your first month off if you are interested ?

  • showens3
    Shane (@showens3) reported

    Hi @Hyperoptic , what is going on with your service in Highbury? Been down all day. Any ETA on a fix?

  • AndrewJShirley
    Andrew (@AndrewJShirley) reported

    @Hyperoptic experiencing issues with connection in the NW9 area. Can you let us know if or when there will be a fix please?

  • MichpixLondon
    MichpixLondon (@MichpixLondon) reported

    @JediandyTV I don't think it's a local issue as you're nowhere near me + according to the BT website we should already have been given one of these EE mobile powered mini hubs on that package anyway! 🙄🤔Am def lookin into Hyperoptic when here, are they over your way?epic speeds if ur gaming

  • Ashmantaps
    Ashley Taplin (@Ashmantaps) reported

    @Hyperoptic Dogs**t company! Been waiting 2 weeks for an engineer to come fix our internet and still nothing

  • joshuakanebespk
    Joshua Kane (@joshuakanebespk) reported

    @Hyperoptic I am SO SICK of your connection faults and drop outs! Literally the worst service out there!