Hyperoptic Outage Report in Dartford, Kent, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Dartford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (70%)
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Total Blackout (15%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Dartford, Kent, England
The most recent Hyperoptic outage reports came from the following cities: London, Waltham Forest, Newham, Ilford, Southwark, Hackney and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺
(@FinallyCanuck) reported
from
Bromley, England
@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Mat Wojnarowski
(@Durin90) reported
Almost 5 years after I stopped being @Hyperoptic client, they’re sending me email I’m due to refund £2 something. When I cancelled contract with them I contacted them and CS said they won’t refund it because “no”. Good product, clown customer service.
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NT
(@nt00444) reported
@Hyperoptic Mine has been down for a week and still nobody will sort it out. Wait until you have a problem…
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Darren Porter ChM FRCS
(@DarrenP42694415) reported
@Hyperoptic Pity the service goes down once every three weeks
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Diana Taylor
(@DianaNTaylor) reported
@Hyperoptic can’t check your website, unable to login from my phone? SE1 5JU any news on when service will be restored please?
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Yami
(@R6Yami) reported
@RalphyyR6 @SkyUK Honestly the worst provider i've ever had, if you have Hyperoptic in your area do it.
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senior draincel (in Bristol btw)
(@DongDominator2) reported
fix it @Hyperoptic
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Malou_Moo
(@nimarielau) reported
@Hyperoptic @HyperopticCS another outage in se1 since last night. Today I must WFH, when is this issue going to be solved?
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atwitty 🇺🇸 🇺🇦
(@atwitty2) reported
@PB79377877 @COdendahl @DmytroKuleba Not sure why you are being rude, I am quite hyperoptic thank you. No one said not a World problem. I think "more of" was the term used. Putin is a problem for something like: Ukraine>Poland>Europe>USA>Australia>Japan. China, NK, Iran---not so much. At least not yet, esp China.
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🕊️Sharon💜Azzopardi💫 (🇬🇧🇪🇸🇮🇪)
(@SharonAzzopardi) reported
@MartinSLewis Been a customer of Hyperoptic for nearly 4 years, and have just now been put on a Fair Fibre Plan of 150mb, for people on low income/benefits. This means forever.
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Peter
(@pj3483) reported
@Hyperoptic Been trying to call your customer services last 30 minutes as my internet not working. Need help.