Hyperoptic outages and service status in Dartford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Hyperoptic generated 0 outage signals in the last 24 hours around Dartford, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 31, 11:45 PM GMT+1.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Dartford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 2: Problems at Hyperoptic
Hyperoptic is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dartford, England
The most recent Hyperoptic outage reports came from the following cities: Southwark, Hackney, Romford, Newham, and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Internet | 4 days ago |
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Internet | 5 days ago |
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Internet | 6 days ago |
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Internet | 15 days ago |
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Internet | 16 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England@Hyperoptic Customer for several years, received outstanding service.
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Pete ๐ณ๏ธโ๐ ๐จ๐ฆ ๐ฌ๐ง ๐ช๐บ (@FinallyCanuck) reported from Bromley, England@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, EnglandFrom @Hyperoptic โAt this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.โ
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ON๐ (@heyoncar) reported from Romford, England@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Gezgin Kiz (@hamidetekin) reported from Stratford, EnglandOur internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Gezgin Kiz (@hamidetekin) reported from Stratford, England@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. Itโs been fairly 14+ hours since the outage in Canary Wharf.
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, EnglandLooking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didnโt happen.@Hyperoptic
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, England@SamPallis @Hyperoptic Theyโve said theyโll call but nothing yet. We donโt know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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M. (@mariucha77) reported@lulu_veganx @donedgley1 @Hyperoptic Not ours. Only a few more days and we are changing providers. Worst experience possible. 3 weeks with no internet ๐ก
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George Pericleous (@GeorgiePeri) reported@Hyperoptic - I live in Colindale, in the Trinity Square development and our entire block hasnโt been able to access the Internet since yesterday. Your customer service is impossible to get hold of + your website is reporting there is no issue even though 30 people say there is!
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Haych (@haych13_) reported@Linkifi_ @Hyperoptic Same, it came back for 10 minutes then went offline again, 8 hours without internet when you WFH is ridiculous They need to sort their **** out
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๐ณ๏ธโ๐ Barrie (@jammach) reported@IainSankey @virginmedia Iโm with @Hyperoptic who apart from one outage because of equipment failure have been very good. They are regional unfortunately and not universally available. Always good to shop around, especially with providers who supply synchronous fibre connections - eg download and upload speed the same.
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Siddhant patni (@RafaSidwolf) reported@Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!
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Emerson (@ezan955) reported@ZONEofTECH @Hyperoptic They've deactivated their X. They don't answer the phone, they don't reply to emails. They're completely rubbish. My Internet is down since last night.
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๐ฐ๐๐๐ ๐ด๐ ๐๐๐. (@missnelka) reportedCongratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.
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Lucy โ ๐ฑ (@lulu_veganx) reported@mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.
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Alex Tarrant (@AlexTarrant4) reported@Hyperoptic Weโve been without internet since Sunday and itโs now Tuesday evening. Weโve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.
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Lucy โ ๐ฑ (@lulu_veganx) reportedThought it wouldnโt last. Service is now down again! @Hyperoptic @donedgley1