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Hyperoptic outages and service status in Dartford, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Dartford, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 92% Internet (92%)
  • 8% Wi-fi (8%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dartford, England

The most recent Hyperoptic outage reports came from the following cities: Romford, Newham, Southwark, Hackney, and Bromley.

CityProblem TypeReport Time
Romford Internet 7 days ago
Newham Internet 8 days ago
Southwark Internet 12 days ago
Hackney Internet 17 days ago
Hackney Internet 17 days ago
Southwark Internet 17 days ago

Community Discussion

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Hyperoptic Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • kalpitha_reddy
    Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • GlueWhichBinds
    Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

  • SpeakerWarren
    Warren King (@SpeakerWarren) reported from Stratford, England

    Will never use @Hyperoptic again

  • FinallyCanuck
    Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • hamidetekin
    Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

  • hamidetekin
    Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • SimonMonger
    Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • heyoncar
    ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

  • pharaohlondonuk
    Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ells_afc
    ells🦋 (@ells_afc) reported

    @TomThornhill_2 @FourthStreetDan @Hyperoptic Sorry do you mean not far from me? Mine is still down I’ve had issues all week with them after almost 48hours of no service. I’ve been given nearly 3 months free service.

  • Slimothy_James
    Ryan 🤠 (@Slimothy_James) reported

    Intermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.

  • electrodrummer
    David. Eff the WEF. ❤️CO₂. #GLO. (@electrodrummer) reported

    @Hyperoptic Bad news. Waited in chat queue for 1.5 hours with zero response. Gave up.

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    Day 3 with no service…… I think @Hyperoptic have finally beaten me, I have no fight left! @donedgley1

  • replicants
    David Nicholls (@replicants) reported

    @Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?

  • donedgley1
    Don Edgley (@donedgley1) reported

    @lulu_veganx @mariucha77 @Hyperoptic Still broken late on Day 4. Seems hyperotic have 2 systems. The new system is fine and the old one has broken for everyone in a km radius. No meaningful updates being provided.

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    Nearly at 8 hours of outage now. Shocking @Hyperoptic

  • mariucha77
    M. (@mariucha77) reported

    @lulu_veganx @donedgley1 @Hyperoptic No news received since yesterday morning. Still no service.

  • iaktech
    Amit Kumar Jha (@iaktech) reported

    Hey @Hyperoptic do you understand people have better things to do than waiting on a call with you for an hour only to hear that you’re incompetent in fixing anything. You’ve the worst customer support I have ever experienced.

  • missnelka
    𝙰𝚝𝚝𝚊 𝙴𝚕 𝚁𝚘𝚒. (@missnelka) reported

    Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.