Hyperoptic outages and service status in Dartford, England

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dartford, England

The most recent Hyperoptic outage reports came from the following cities: Southwark, Ilford, Newham, Poplar, and Hackney.

City	Problem Type	Report Time
Southwark	Internet	5 days ago
Southwark	Internet	8 days ago
Southwark	Internet	16 days ago
Southwark	Internet	18 days ago
Southwark	Internet	22 days ago
Ilford	Total Blackout	22 days ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

• 
  ON🚀 (@heyoncar) reported 1 minute ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 1 minute ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Gezgin Kiz (@hamidetekin) reported 2 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 7 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Warren King (@SpeakerWarren) reported 8 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Mark Kelly (@GlueWhichBinds) reported 8 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 10 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Stamford Hill Estate (@FOSHgardens) reported 11 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Stamford Hill Estate (@FOSHgardens) reported 29 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported 34 minutes ago from Bromley, England

  @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

• 
  Gezgin Kiz (@hamidetekin) reported 37 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  Stamford Hill Estate (@FOSHgardens) reported 39 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Nicholls (@jamesjnicholls) reported 44 seconds ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  Kurt Robson (@KurtRobsonn) reported 46 seconds ago

  So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (position number 12 in queue though)

• 
  Tom Pilla (@tpilla) reported 4 minutes ago

  @CryptoCap97 @jamesjnicholls @Hyperoptic Yep, I spoke to them at 1pm and asked the service rep a) how widespread it is; he said about 1,000 customers in west London (I’m in queen’s Park) and b) suggested that he connect with their social media team to start communicating about this an updating their users.

• 
  Paul Bailey (@PBailey71973) reported 5 minutes ago

  Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

• 
  Gunjan Arora (@gunjanarora001) reported 5 minutes ago

  @Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?

• 
  Flowerbomb212 (@Flowerbomb212) reported 7 minutes ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

• 
  faceforadio (@faceforadio1) reported 8 minutes ago

  @Hyperoptic The service has been down all afternoon. I switched because I thought Hyperoptic were reliable...the most important day in months tomorrow and no internet!! What is happening that can't be repaired in 6 hours?

• 
  One.piece.fun (@Onepiece16601) reported 8 minutes ago

  @Hyperoptic my internet down from yesterday 12 November 2025. Any idea when it will be back up? Status search on your website doesn't seem to work 💔😡

• 
  Joe Makin (@joemakin86) reported 17 minutes ago

  @koenjideck Could not recommend hyperoptic enough not had a single issue with them and its chep to i get full 1000 fibire for 35 quid a month

• 
  van woosen (@woosen7717) reported 20 minutes ago

  @Hyperoptic @Hyperoptic My internet keeps randomly dropping out, multiple times in a single month, and each outage lasts days. On top of that, calling support often means waiting 30–40 minutes just to be told it can’t be fixed. This level of instability is really annoying