Hyperoptic

Hyperoptic Outage Report in Dartford, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Dartford, Kent, England 02/26/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dartford, Kent, England

The most recent Hyperoptic outage reports came from the following cities: Southwark, London, Hackney, Newham, Barking and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • FinallyCanuck Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!!

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!!!!!!

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!! !!!!!!

  • hanlespan Hannah Albery (@hanlespan) reported

    @HyperopticCS @Charlie76675754 I have the same issue in SE10. Last Thursday Hyperoptic online chat told me you had access to the point but due to it being a major outage it was unlikely the service would be back up before today. Now you are arranging access which is it?

  • Poggzi Poggzi (@Poggzi) reported

    @spaceanubis @PUBG Is it only Deston or does affect all maps? Same thing has happened in EU. I used to enjoy 8-15 ping (based in London on Hyperoptic FTTH at 1Gbps up and down) and now I get 25-50 ping. 25-50 is still ENTIRELY playable, but noticeable when it's 3x what you're used to.

  • ashita__k Ashita Kaura (@ashita__k) reported

    @Hyperoptic Worst broadband service experience ever. Waited 25 days to get a new connection, booked an appointment but their system assigned no engineer. They can’t even rebook and cannot resolve this issue since so long.

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!! !!!!!!!!!!!

  • pme269 Patricia Muñoz-Escalona (@pme269) reported

    Somehow @Hyperoptic is deleting my tweets. Worse customer service ever.

  • LL_8181 JJ (@LL_8181) reported

    @HyperopticCS @Hyperoptic your customer care services are too poor. Been trying to talk to your customer care representatives for 3 days now and all efforts have been a waste. Tiring tbh!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @meghade25 @Hyperoptic We are so sorry to hear that Megha. Could we please ask you to DM us with your account details, and we will check for updates on your connection issue?