Lloyds Bank down? Current status and problems in Croydon, Greater London, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Lloyds Bank reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Lloyds Bank users through our website.

• Mobile App (51%)
• Website (18%)
• Login (14%)
• Transactions (11%)
• Transfer (6%)
• Withdrawals (1%)

Live Outage Map Near Croydon, England

The most recent Lloyds Bank outage reports came from the following cities: London, City of London, and Welling.

City	Problem Type	Report Time
London	Mobile App	24 days ago
City of London	Transactions	24 days ago
City of London	Website	1 month ago
London	Mobile App	1 month ago
London	Mobile App	1 month ago
Wandsworth	Mobile App	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Lloyds Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Elizabeth Penelope Rose Wilson (@EprRose) reported 4 seconds ago from London, England

  @LloydsBank I need one more savings account. It seems impossible to do this on line. I can't talk to anyone as I am told too many calls. This added savings account is for one of my offspring.

• 
  Sean C... (🫁) (@wabsnazsm) reported 54 seconds ago from Bromley, England

  @LloydsBank Let me tell you something. I'm as mad as hell with your so called service. Trust me, I will be calling you tomorrow and I had better be happy with the response that I receive.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 1 minute ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Charise (@ChariseEssex) reported 5 minutes ago from Kensington, England

  @LloydsBank But why should i have to do all that when i was not provided the service i paid for? How do i even speak to them when it’s automated?

• 
  Originally Turkish (@originallyturk) reported 10 minutes ago from Richmond, England

  I have been working with Lloyds Bank for 5 years, I have never had a problem like this. I have been hurt a lot today. I want my money back. Hounslow Lloyds ATMs are swallowing our money! @LloydsBank @LBGplc @LloydsBankNews

• 
  Nicole Faraday (@Nickyfar) reported 12 minutes ago from London, England

  @LloydsBank I want to talk to a real life person about fraudulent activity on my accountant not be on hold to an automated service for half an hour asi am at work ajd there aren't enough hours in the day to never get through

• 
  N J (@NigelJonHow) reported 14 minutes ago from London, England

  @LloydsBank on hold for 55mins so far for international banking query. Customer service? Unacceptable

• 
  Nicole Faraday (@Nickyfar) reported 17 minutes ago from London, England

  @LloydsBank life is too short to spend hours on hold to an automated service and being unable to ever speak to someone. Ridiculous and a total waste of time and with work I can't do it! Call me please

• 
  Rosie (@Rosiedei) reported 20 minutes ago from East Ham, England

  @g_silverfox @LloydsBank I am having the same problem making a payment. The page is saying the Lloyd's server is down. How long before this is resolved?

• 
  Bayram türkan (@Bayramtrkan7) reported 20 minutes ago from Bromley, England

  @LloydsBank your service are really so bad. Even though i gave you ten times call and e mail, I still even couldn't get my BBL application form and terms and conditions. How is that possible not to provide this?

• 
  Lamchhane Keto (@samjure2) reported 21 minutes ago from Southall, England

  I went to Lloyds bank South Harrow this morning due some problem in my card but didn’t find staff helpful at all. @LloydsBank

• 
  Alisha Nurse (@AliApow) reported 22 minutes ago from Camberwell, England

  @LloydsBank is your app down? I’ve not been able to access it. It’s not loading at all

• 
  Purple Aura (@NorbertSzabo7) reported 24 minutes ago from Hackney, England

  @LloydsBank Internet banking is down and you can’t be reached on the phone at all! I need to make an urgent payment transfer! Can someone explain to me what’s going on with your internet banking? Absolutely ridiculous customer service!

• 
  Riiz (@riizrafa) reported 32 minutes ago from London, England

  @LloydsBank Hi Andy , thanks for getting back to me , I have a platinum account . I contacted customer service and transferred to my insurance provider however I couldn’t get through to them .

• 
  Brian Mason (@BrianMason1975) reported 34 minutes ago from Epsom and Ewell District, England

  Appears that @LloydsBank have issues with their systems. Both business and personal systems online and the App showing all balances as N/A looks like my suppliers and staff will be paid late. Any idea when it will be fixed?

• 
  Bart Schelfhout (@bartschelfhout) reported 34 minutes ago from Eltham, England

  @LloydsBank I have been issued a refund on my previous credit card number and been on the phone with you 4 times to get the amount back. I have been told 4 different stories (incl - “can see the refund,will be in your account soon”). The dispute form does not work for this. Help

• 
  MissDidi 🇷🇼 (@didikanyana) reported 36 minutes ago from Islington, England

  @LloydsBank hi, I’ve just tried to withdraw cash and there was an issue with the machine but the money is still showing as being taken out?! I was advised to contact you but have been on hold forever

• 
  Christopher Joyce 💙 (@Toepher_Joyce) reported 45 minutes ago from Camberwell, England

  @LloydsBank my internet banking states my current and savings account as N/A… is there an issue with the internet banking at the moment?

• 
  Originally Turkish (@originallyturk) reported 46 minutes ago from Richmond, England

  @LloydsBank This afternoon, I tried to put deposit Hounslow Lloyds Bank Branch £1330. Inside of the bank, my money stucked in the ATM machine. I wanted get help from officers. However they gave me £1230 totaly. I spent more than 1 hour there, I couldn’t get my whole money.

• 
  Shed4Ever (@Shed4Ever) reported 55 minutes ago from Wandsworth, England

  @LloydsBank what’s the point of having a messaging service via the app if all it says not agents available at this time

Lloyds Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Debby Hallett 3.5% 🔶 💙 (@DebbyHallett_LD) reported 4 minutes ago

  So now customer service at @LloydsBank say they will not help me on social media. So my only choice is to ring them and sit on hold for-EVER.

• 
  Tadeo Roagna (@TadeoRoagna) reported 4 minutes ago

  @LloydsBank Hello. Whenever I try to log in, either on the mobile app or in the browser, I get an error message. "App launch failed, error 1007" on the app and "Sorry, we've had to log you off, Error: 1007 for browser"

• 
  Debby Hallett 3.5% 🔶 💙 (@DebbyHallett_LD) reported 5 minutes ago

  @LloydsBank @heavy_sunshine I’ve been waiting over an hour now. This is more than “busy phone lines”. This is not enough staff to do the work. I think my monthly fee is too high for this sort of service.

• 
  liam cook (@liamjoecook) reported 8 minutes ago

  @LloydsBank is there a special line for elderly customers to call - my neighbour Rita was on hold for 2 1/2 hours this afternoon. She’s 87 with MS so can’t go to a bank, doesn’t have internet banking and missed countdown to sit on hold (the best part of her day). Any help?

• 
  Sheila Hood 💙 (@nosyparker1) reported 14 minutes ago

  @LloydsBank @axainsurance #addedvalueaccount Been trying for a couple of days at different times to get through on your customer service line - is there a problem? Not much added value in this I’m afraid?

• 
  Zainab (@bf_aversion) reported 15 minutes ago

  Or are you making it intentionally very difficult? Why can't you just do it online like every other service nowadays?? @LloydsBank .

• 
  Sheila Hood 💙 (@nosyparker1) reported 17 minutes ago

  @axainsurance So there isn’t a technical problem then? You need more call centre staff and to improve your online system as it wouldn’t let me give the information there. Not much added value here @LloydsBank

• 
  Timposter (@Tim_Poster) reported 19 minutes ago

  @BroganRoganTrev @LloydsBank Problem is that there are no incentives for bankers to do the right thing.

• 
  Kenny Mac (@15nh) reported 26 minutes ago

  @LloydsBank Thanks. It is indeed the PIN that needs sorting. Currently waiting for a response having called the number you gave me. Only 25 minutes so far, must be near the top of the queue now. Does your management realise how awful this experience is for your customers? They should try it

• 
  Marsey (@boldonlad) reported 27 minutes ago

  @LloydsBank Hi. As you are ceasing to waive fees for your Gold Service current account, I'm switching to a standard free account. Will my account number stay the same? Thanks