Is Lloyds Bank down in Sutton, Greater London, England?
Problems detected
Users are reporting problems related to: mobile app, website and login.
Lloyds Bank plc is a British retail and commercial bank with branches across England and Wales. Lloyds Bank offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton, England
The chart below shows the number of Lloyds Bank reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Lloyds Bank
Lloyds Bank is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Lloyds Bank users through our website.
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Mobile App (45%)
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Website (21%)
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Login (16%)
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Transactions (13%)
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Transfer (4%)
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Withdrawals (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent Lloyds Bank outage reports came from the following cities: London, City of London, Wandsworth, Southall, Ealing, Poplar, Croydon, Hampton and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| City of London |
Transactions | |
| City of London |
Website | |
| London |
Mobile App | |
| London |
Mobile App | |
| Wandsworth |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Lloyds Bank Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Jemma Swallow
(@jemmafswallow) reported
from
Kingston upon Thames, England
@LloydsBank both parents died, you’ve frozen a legal trust account for 1 year in error, spoken to bereavement, business...on hold 1hr, no action 😡from a trustee
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Steve Brian
(@stevebrianuk) reported
from
Wandsworth, England
@LloydsBank I want to close my accounts with you but it’s impossible to reach you guys by phone. How can I close my accounts?
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Nicole Faraday
(@Nickyfar) reported
from
London, England
@LloydsBank life is too short to spend hours on hold to an automated service and being unable to ever speak to someone. Ridiculous and a total waste of time and with work I can't do it! Call me please
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N J
(@NigelJonHow) reported
from
London, England
@LloydsBank on hold for 55mins so far for international banking query. Customer service? Unacceptable
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Tales of Scroggs
(@Scroggles) reported
from
Richmond, England
Dear @LloydsBank For the second time today i am now 40mins into a queue as an existing customer about business banking - the first bit of advice did not resolve my issue: Unacceptable. ‘Unexpected high call volumes’ doesn’t wash any more. 35 years of loyalty is meaningless.
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Sean C... (🫁)
(@wabsnazsm) reported
from
Bromley, England
@LloydsBank Let me tell you something. I'm as mad as hell with your so called service. Trust me, I will be calling you tomorrow and I had better be happy with the response that I receive.
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Olly Loosemore
(@ollyloosemore) reported
from
City of London, England
@LloydsBank just wondering if the app is down?
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Steve Rudland
(@SteveRAR) reported
from
Merton, England
@LloydsBank your Internet banking is down, but your status page says everything is ok. What’s happening?
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Elizabeth Penelope Rose Wilson
(@EprRose) reported
from
London, England
@LloydsBank I need one more savings account. It seems impossible to do this on line. I can't talk to anyone as I am told too many calls. This added savings account is for one of my offspring.
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Christopher Joyce 💙
(@Toepher_Joyce) reported
from
Camberwell, England
@LloydsBank my internet banking states my current and savings account as N/A… is there an issue with the internet banking at the moment?
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Shed4Ever
(@Shed4Ever) reported
from
Lambeth, England
@LloydsBank my card is damaged if I order a new one will it block my old one straight away
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Brian Mason
(@BrianMason1975) reported
from
Epsom and Ewell District, England
Appears that @LloydsBank have issues with their systems. Both business and personal systems online and the App showing all balances as N/A looks like my suppliers and staff will be paid late. Any idea when it will be fixed?
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Nicole Faraday
(@Nickyfar) reported
from
London, England
@LloydsBank I want to talk to a real life person about fraudulent activity on my accountant not be on hold to an automated service for half an hour asi am at work ajd there aren't enough hours in the day to never get through
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Charise
(@ChariseEssex) reported
from
Kensington, England
@LloydsBank But why should i have to do all that when i was not provided the service i paid for? How do i even speak to them when it’s automated?
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Riiz
(@riizrafa) reported
from
London, England
@LloydsBank Hi Andy , thanks for getting back to me , I have a platinum account . I contacted customer service and transferred to my insurance provider however I couldn’t get through to them .
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Emerson Zanette
(@ezanette95) reported
from
Lambeth, England
.@LloydsBank your customer service is appalling. When I called you today, I had to go through endless "security questions", to wait for more than 10 min to speak to someone for more questions and then to be transferred to someone who hung up the phone #CustomerService #lloydsbank
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Bart Schelfhout
(@bartschelfhout) reported
from
Eltham, England
@LloydsBank I have been issued a refund on my previous credit card number and been on the phone with you 4 times to get the amount back. I have been told 4 different stories (incl - “can see the refund,will be in your account soon”). The dispute form does not work for this. Help
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@LloydsBank what’s the point of having a messaging service via the app if all it says not agents available at this time
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Lamchhane Keto
(@samjure2) reported
from
Southall, England
I went to Lloyds bank South Harrow this morning due some problem in my card but didn’t find staff helpful at all. @LloydsBank
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Bayram türkan
(@Bayramtrkan7) reported
from
Bromley, England
@LloydsBank your service are really so bad. Even though i gave you ten times call and e mail, I still even couldn't get my BBL application form and terms and conditions. How is that possible not to provide this?
Lloyds Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Cirilmarvin
(@cirilmarvin) reported
@Happyengland79 @LloydsBank Omg truly that display saying they have issues has disappeared on the app ,I just checked and my money isn't in still like the absolute **** is going on @llyodsbank like its not funny at
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Lindz Bing
(@lindzbing) reported
@LloydsBank I'm not unhappy with the service from the people. I'm unhappy that to cash a cheque in, I cannot have a person process it at the desk. Instead I'm led to a machine that more often than not has problems
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Lindz Bing
(@lindzbing) reported
@TomWush @richard81091367 @LloydsBank I have used them & they're ****... the money constantly jams in them, if the writing isnt too clear on the cheque it can't read the numbers. Which is why I wanted a person to actually deal with it. I'm all for using machines to make life a easier but a person is best overall
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Stephen Lowe
(@slowe1968) reported
@LloydsBank I still don't think you are taking my position with any sensitivity or action. The complaint process takes place over many working days. We have a payment here that was originated on the 23rd of December. That is still unpaid. The action required is now not in weeks time.
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General Waste
(@Sedge741) reported
@LloydsBank thank you. It was so nice to go into a branch today, to be greeted by staff to see how they could help, to talk to someone face to face and have my issue resolved quickly and efficiently. Oh and the branch was busy, so people clearly still like to go in.
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Stephen Lowe
(@slowe1968) reported
@LloydsBank your colleagues are failing to execute your bereavement policy because your execution is inept.Your core competency is to make payments.Something I can do as a customer in seconds.4 calls later and you have still failed to make a simple payment for funeral Expenses.
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richard platt
(@richard81091367) reported
@LloydsBank Yes,Claire, I've been there, waded through your many links, read stuff,spoken to Managers, and now your department,as I said,all to no avail, why, because Lloyds aim to close most branches and get customers on line. Proper Customer Service is now a thing of the past. Thank you
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Stephen Lowe
(@slowe1968) reported
@LloydsBank I don't need you to access my account details.Lloyds bank operates in multiple silo.Nobody takes responsibility for looking after the customer & seeing the process through from start to finish.All you do is hand off between different departments. The customer is left stranded.
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Shana Hendry
(@Happyengland79) reported
@cirilmarvin @LloydsBank It's absolutely fuckery. The app did say the bank was having issues but now that's disappeared and my money has not appeared 😒 Run by clowns
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Stephen Lowe
(@slowe1968) reported
@LloydsBank Do you even understand the point? Ownership. Taking the problem and seeing it through to a solution. All you do is hand off between your different vertical processes. Bureaucracy at its best. Customer back of the queue.