Lloyds Bank

Is Lloyds Bank down in City of Westminster, Greater London, England?

Problems detected

Users are reporting problems related to: mobile app, website and transactions.

Lloyds Bank plc is a British retail and commercial bank with branches across England and Wales. Lloyds Bank offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Lloyds Bank reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Lloyds Bank Outage Chart in City of Westminster, Greater London, England 12/18/2025 18:45

December 18: Problems at Lloyds Bank

Lloyds Bank is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Lloyds Bank users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Website (32%)

    Website (32%)

  3. Transactions (19%)

    Transactions (19%)

  4. Login (13%)

    Login (13%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Lloyds Bank outage reports came from the following cities: London, Isleworth, Tower Hamlets, Richmond, Hackney, Sutton, Loughton, Hampstead, City of London, Wandsworth, Poplar and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomIsleworth Login
United KingdomTower Hamlets Website
United KingdomLondon Website
United KingdomRichmond Website
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Lloyds Bank Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • Bayramtrkan7 Bayram türkan (@Bayramtrkan7) reported from Bromley, England

    @LloydsBank your service are really so bad. Even though i gave you ten times call and e mail, I still even couldn't get my BBL application form and terms and conditions. How is that possible not to provide this?

  • bartschelfhout Bart Schelfhout (@bartschelfhout) reported from Eltham, England

    @LloydsBank I have been issued a refund on my previous credit card number and been on the phone with you 4 times to get the amount back. I have been told 4 different stories (incl - “can see the refund,will be in your account soon”). The dispute form does not work for this. Help

  • originallyturk Originally Turkish (@originallyturk) reported from Richmond, England

    I have been working with Lloyds Bank for 5 years, I have never had a problem like this. I have been hurt a lot today. I want my money back. Hounslow Lloyds ATMs are swallowing our money! @LloydsBank @LBGplc @LloydsBankNews

  • brxwne brxwne (@brxwne) reported from Enfield Lock, England

    @LloydsBank I found an account holders card and reported it. One of your agents has informed ME to call an 0800 number to arrange to have the card cancelled. What kind of lazy service is that?

  • EprRose Elizabeth Penelope Rose Wilson (@EprRose) reported from London, England

    @LloydsBank I need one more savings account. It seems impossible to do this on line. I can't talk to anyone as I am told too many calls. This added savings account is for one of my offspring.

  • NorbertSzabo7 Purple Aura (@NorbertSzabo7) reported from Hackney, England

    @LloydsBank Internet banking is down and you can’t be reached on the phone at all! I need to make an urgent payment transfer! Can someone explain to me what’s going on with your internet banking? Absolutely ridiculous customer service!

  • Toepher_Joyce Christopher Joyce 💙 (@Toepher_Joyce) reported from Camberwell, England

    @LloydsBank my internet banking states my current and savings account as N/A… is there an issue with the internet banking at the moment?

  • didikanyana MissDidi 🇷🇼 (@didikanyana) reported from Islington, England

    @LloydsBank hi, I’ve just tried to withdraw cash and there was an issue with the machine but the money is still showing as being taken out?! I was advised to contact you but have been on hold forever

  • samjure2 Lamchhane Keto (@samjure2) reported from Southall, England

    I went to Lloyds bank South Harrow this morning due some problem in my card but didn’t find staff helpful at all. @LloydsBank

  • originallyturk Originally Turkish (@originallyturk) reported from Richmond, England

    @LloydsBank This afternoon, I tried to put deposit Hounslow Lloyds Bank Branch £1330. Inside of the bank, my money stucked in the ATM machine. I wanted get help from officers. However they gave me £1230 totaly. I spent more than 1 hour there, I couldn’t get my whole money.

  • BrianMason1975 Brian Mason (@BrianMason1975) reported from Epsom and Ewell District, England

    Appears that @LloydsBank have issues with their systems. Both business and personal systems online and the App showing all balances as N/A looks like my suppliers and staff will be paid late. Any idea when it will be fixed?

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @LloydsBank what’s the point of having a messaging service via the app if all it says not agents available at this time

  • Nickyfar Nicole Faraday (@Nickyfar) reported from London, England

    @LloydsBank I want to talk to a real life person about fraudulent activity on my accountant not be on hold to an automated service for half an hour asi am at work ajd there aren't enough hours in the day to never get through

  • wabsnazsm Sean C... (🫁) (@wabsnazsm) reported from Bromley, England

    @LloydsBank Let me tell you something. I'm as mad as hell with your so called service. Trust me, I will be calling you tomorrow and I had better be happy with the response that I receive.

  • mphlly mp (@mphlly) reported from Tottenham, England

    @LloydsBank Hi I’ve just tried it again and it’s working now, it was not working for a couple of days.. thanks

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • mphlly mp (@mphlly) reported from Tottenham, England

    @LloydsBank is there an issue with online banking, I haven’t been able to transfer money even to myself from saving account..?

  • ChariseEssex Charise (@ChariseEssex) reported from Kensington, England

    @LloydsBank But why should i have to do all that when i was not provided the service i paid for? How do i even speak to them when it’s automated?

  • NigelJonHow N J (@NigelJonHow) reported from London, England

    @LloydsBank on hold for 55mins so far for international banking query. Customer service? Unacceptable

  • Nickyfar Nicole Faraday (@Nickyfar) reported from London, England

    @LloydsBank life is too short to spend hours on hold to an automated service and being unable to ever speak to someone. Ridiculous and a total waste of time and with work I can't do it! Call me please

Lloyds Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • alexiacparsons Alexia Parsons (@alexiacparsons) reported

    @LloydsBank @Mikeypoodle I did speak to credit cards, their the ones who hung up on me. I’ll end up sitting in another 30min queue. Why on earth wouldn’t you call back a customer you hung up on?

  • Mikeypoodle Mike (@Mikeypoodle) reported

    @LloydsBank I really do feel like I am being treated as a fob off by your bank. Why did you use the term ‘if’, it SHOULD have been logged. Although, I won’t be surprised if it goes missing like Lloyds Bank’s once brilliant customer service went missing.

  • Mikeypoodle Mike (@Mikeypoodle) reported

    @lloydsbank I can confirm that your automated calling service is beyond diabolical to put it in the politest terms. THREE TIMES it’s disconnected me and I am on the verge of chucking my phone at a wall and sending the bill to you for a new phone plus the wall repair. 🤬

  • coffeesleuth margaret Collins (@coffeesleuth) reported

    @knottykaye @LloydsBank Me too. No help on website either

  • theromantictrav David Elliott (@theromantictrav) reported

    @LloydsBank I can do international calls. Now it says ‘You cannot be connected. Please try again later.’ So I’m not impressed. I should have had feedback about any issues, not simply booted out. Could be a hacker but is actually a customer.

  • alexiacparsons Alexia Parsons (@alexiacparsons) reported

    @LloydsBank I’m due a refund on a Lloyds closed credit card. Tried internet banking but that doesn’t work as acct is closed. Tried calling you guys, got transferred about and then hung up on. Any chance someone can help me get my money back?!

  • adelecarlsen Adele Carlsen 💙 (@adelecarlsen) reported

    @LloydsBank I can’t access anything online for our dollar account - you don’t let us do that. Someone did answer after almost 2 hours of me listening to a phone ringing 🥴 Maybe need to check that waiting time out … thanks for responding on here a lot quicker

  • RichEdwards1 Rich (@RichEdwards1) reported

    @LloydsBank Hi. i am getting account mail from a customer of you at my address. Please can you correct your records.

  • Mikeypoodle Mike (@Mikeypoodle) reported

    @LloydsBank The guy who dealt with me tried blaming the shoddy service from your automated calling service on inadequate levels of staffing and also said that someone ‘may’ call me regarding my complaint. Great levels of customer loyalty and retention I see… Inexcusable.

  • m_a_higgins Martin Higgins (@m_a_higgins) reported

    @LloydsBank yes both work on the phone; it's only the desktop website version that has issues.