Lloyds Bank status: access issues and outage reports

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Lloyds Bank reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Lloyds Bank Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

• 
  Elizabeth Penelope Rose Wilson (@EprRose) reported 2 minutes ago from London, England

  @LloydsBank I need one more savings account. It seems impossible to do this on line. I can't talk to anyone as I am told too many calls. This added savings account is for one of my offspring.

• 
  Susan Elkin (@SusanElkinJourn) reported 4 minutes ago from London, England

  @LloydsBank But that's exactly what I need to do! I am tired of the non-service I get from one of your competitors and would like to transfer to you - at my son's recommendation. I already have a personal account with you.

• 
  Riiz (@riizrafa) reported 6 minutes ago from London, England

  @LloydsBank Hi Andy , thanks for getting back to me , I have a platinum account . I contacted customer service and transferred to my insurance provider however I couldn’t get through to them .

• 
  mtrinh (@miktrinh) reported 18 minutes ago from London, England

  @LloydsBank Internet banking down can't make payment online

• 
  Nicole Faraday (@Nickyfar) reported 21 minutes ago from London, England

  @LloydsBank I want to talk to a real life person about fraudulent activity on my accountant not be on hold to an automated service for half an hour asi am at work ajd there aren't enough hours in the day to never get through

• 
  Olly Loosemore (@ollyloosemore) reported 22 minutes ago from City of London, England

  @LloydsBank just wondering if the app is down?

• 
  Nicole Faraday (@Nickyfar) reported 42 minutes ago from London, England

  @LloydsBank life is too short to spend hours on hold to an automated service and being unable to ever speak to someone. Ridiculous and a total waste of time and with work I can't do it! Call me please

• 
  N J (@NigelJonHow) reported 56 minutes ago from London, England

  @LloydsBank on hold for 55mins so far for international banking query. Customer service? Unacceptable

Lloyds Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Webb (@DavidWebbTweet) reported 3 minutes ago

  @DarthFuzz @LloydsBank It's also the internet login *****. I don't use the app.

• 
  Matthew Jaggard (@MatthewJaggard) reported 5 minutes ago

  @LloydsBank Dear lloyds there are me and thousands of others like me that do not want digital ID. It's not simply an ID. I'm a proud customer of lloyds but if this is enforced on customers I will and many people I know will close thier accounts with you if you go down this path. I hope..

• 
  LisaS (@ls39767284) reported 8 minutes ago

  @LloydsBank No-one is available in the securities team though. Not all last week and not this week either. You are still holding security for loans repaid years ago because our business relationship manager overlooked this. Shocking service!

• 
  Kiborocket (@kiborocket) reported 12 minutes ago

  @LloydsBank Yes I can log on to the website. Do you have app problems

• 
  Wale Atekoja(Black Kids Coding In UK) (@AtexXeta) reported 13 minutes ago

  Quite a decent offer for 1st time buyers. 2% down payment for a house is incredibly good. @LloydsBank, how true?

• 
  LisaS (@ls39767284) reported 13 minutes ago

  @LloydsBank No-one in your securities team is answering the phone....even after 2hr & 51 mins! (menu options also aren't working properly) and no-one is replying to emails. I've been trying since Monday of last week. Further IT issues or don't you have any staff?

• 
  Gary Langrish (@LangrishGary) reported 13 minutes ago

  @LloydsBank you have an ongoing incident where someone is using the Lloyd’s Bank Foundation number to call customers and commit fraud. Your customer care response…? Use the app! How did the foundation get my details and why are they calling me on a Saturday

• 
  suzi jane (@suziaston) reported 13 minutes ago

  @LloydsBank I cant access my app let alone my money whats going on?

• 
  Shan (@Shan29687548) reported 15 minutes ago

  Totally disappointed with the service I have received from @LloydsBank regarding a debit card dispute. The customer service was absolutely shocking 😳. Life was so much simpler when you could walk into a local branch and speak to a person face to face.

• 
  Not Claudia Chaitto (@NChaitto39819) reported 15 minutes ago

  @LloydsBank @OfficalBertieB Does DarkHorse prevent customer service agents making up notes which clearly don’t match telephone conversations potentially hampering any complaints. A DSARs and transcripts of audio can expose this, is this what DarkHorse does, or is it something else?