Lloyds Bank status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
- Lloyds Bank generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
Lloyds Bank plc is a British retail and commercial bank with branches across England and Wales. Lloyds Bank offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of Lloyds Bank reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Lloyds Bank
Lloyds Bank is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Lloyds Bank Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Maggie - wear a mask 🏳️🌈🇪🇺💙🌱 (@maggieinlondon) reported from Wandsworth, England@LloydsBank Contactless wasn't working either. But you've missed the whole point of my comments. Look at the second part on my tweet about Google Pay. That's my complaint, why don't your staff tell customers about apps that take the place of cards. You are not listening to me are you?
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Lou93x⚒️ (@louwhu16) reported from Worcester Park, England@LloydsBank hiya, my debit card isn’t working for online transactions. It hasn’t expired and it’s not a large amount that’s being paid. I have plenty in my account too.
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Charise (@ChariseEssex) reported from Kensington, England@LloydsBank But why should i have to do all that when i was not provided the service i paid for? How do i even speak to them when it’s automated?
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Jemma Swallow (@jemmafswallow) reported from Kingston upon Thames, England@LloydsBank both parents died, you’ve frozen a legal trust account for 1 year in error, spoken to bereavement, business...on hold 1hr, no action 😡from a trustee
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Tales of Scroggs (@Scroggles) reported from Richmond, EnglandDear @LloydsBank For the second time today i am now 40mins into a queue as an existing customer about business banking - the first bit of advice did not resolve my issue: Unacceptable. ‘Unexpected high call volumes’ doesn’t wash any more. 35 years of loyalty is meaningless.
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Steve Brian (@stevebrianuk) reported from Wandsworth, England@LloydsBank I want to close my accounts with you but it’s impossible to reach you guys by phone. How can I close my accounts?
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Simon Nicklinson (@seeksimon) reported from Wandsworth, England@LloydsBank so, over 70yrs banking history between my wife and I with you...need a joint account so went to my local branch. Couldn't help this week and suggested going to another part of London to another branch for the account. Digital age? Thought you were my bank....
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Originally Turkish (@originallyturk) reported from Richmond, EnglandI have been working with Lloyds Bank for 5 years, I have never had a problem like this. I have been hurt a lot today. I want my money back. Hounslow Lloyds ATMs are swallowing our money! @LloydsBank @LBGplc @LloydsBankNews
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Shed4Ever (@Shed4Ever) reported from Wandsworth, England@LloydsBank what’s the point of having a messaging service via the app if all it says not agents available at this time
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Steve Rudland (@SteveRAR) reported from Merton, England@LloydsBank your Internet banking is down, but your status page says everything is ok. What’s happening?
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Lamchhane Keto (@samjure2) reported from Southall, EnglandI went to Lloyds bank South Harrow this morning due some problem in my card but didn’t find staff helpful at all. @LloydsBank
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Originally Turkish (@originallyturk) reported from Richmond, England@LloydsBank This afternoon, I tried to put deposit Hounslow Lloyds Bank Branch £1330. Inside of the bank, my money stucked in the ATM machine. I wanted get help from officers. However they gave me £1230 totaly. I spent more than 1 hour there, I couldn’t get my whole money.
Lloyds Bank Issues Reports
Latest outage, problems and issue reports in social media:
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David Webb (@DavidWebbTweet) reported@EllieMae833411 @LloydsBank Yes, that's their logic. The person on the helpdesk at Lloyds couldn't tell me how I was supposed to use a fingerprint to log in on my desktop PC! It's like children are in charge at Lloyds.
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Gareth Hicks (@GarethHicks5) reported@LloydsBank you customer service is not fit for purpose and you need to look at your customer journey experience...shocking...complaint raised.. a satisfactory contact would help but apparently need to wait 1 to 8 weeks for a response, really?
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🦕♿🦖 (@EveleenWinters) reported@LloydsBank is down for transactions etc.
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John (@palacejohn) reported@LloydsBank My question was not relative to the website. So I’ll ask again :- is the information on the Lloyds banking img App ?
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Uchechi Osuji (@UchechiOsuji3) reported@LloydsBank Lloyds bank, you have locked me out of my account for 2 months and refused to send OTP to my address to unlock my account. All the efforts I made to get help from your unprofessional call handlers proved abortive because none of them seems to know what to do. I guess no training.
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DeskJockey (@notleksF1) reported@LloydsBank Can you advise if there is an issue with your application, I’m not seeing any recent payments. App Version 18403
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maggie parkes (@magrait) reportedI probably don’t applaud good customer service often enough but I have to say that if ever I’ve had to call the @LloydsBank helpline I’ve always spoken to the most polite, helpful, understanding people. Even if it’s my fault! 👏🏻
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Linda (@lindadotlouise) reported@LloydsBank Cheers all sorted now. My phone will not support your new app, do you know how long the old app will work for?
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Alvin Shipperley (@MrStardust50) reported@gigldas64 @LloydsBank I got the same problem.
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Daphne Clifton (@daphnemotivates) reported@LloydsBank - why can’t I see details on some of my accounts? When will the system be working properly?