Nationwide status: access issues and outage reports

Problems in the last 24 hours in Northwood, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Northwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northwood, England

The most recent Nationwide outage reports came from the following cities: Richmond.

City	Problem Type	Report Time
Richmond	Login	2 months ago
Slough	Mobile App	3 months ago
Hounslow	Login	5 months ago
Hayes	Transactions	5 months ago
Wembley	Mobile App	6 months ago
Hounslow	Login	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Northwood, England

Latest outage, problems and issue reports in Northwood and nearby locations:

• 
  Who Me? (@Mr_ML07) reported 9 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Maureen McGinn (@mcginn_maureen) reported 11 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Stephen McClay (@SMcClay29) reported 20 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Emma Claire Devoil (@emmadevoil) reported 32 minutes ago from Borehamwood, England

  @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

• 
  Who Cares (@ihatetimBL) reported 38 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 39 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Who Cares (@ihatetimBL) reported 56 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scunner Campbell🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇺🇦 (@Turbo_GSXR11) reported 5 minutes ago

  @AskNationwide Post been and gone again. Still no card. App Chat isn't much help. Got an apology for inconvenience, wow. To be told a replacement of the replacement would take 5 working days. What sort of customer care is that? I can get a birthday card from Moonpig next day. @AskNationwide

• 
  John Laughlin (@easylec) reported 6 minutes ago

  @AskNationwide Great new offer for fixed rate bond for existing customers. Is this offer available in an isa? This would help your loyal customers save paying tax on hard earned cash savings.

• 
  Jonathan (@jayIFA) reported 6 minutes ago

  @MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.

• 
  Jon B (@ozzybn1989) reported 8 minutes ago

  Hi @AskNationwide is your system all down again? Been trying for the last hour to register for online banking for my Aunt and it will not accept the code you keep sending her! Tbh she has had nothing but grief ever since she applied for the switch from Halifax…

• 
  Julie Carr (@mrscarrj) reported 9 minutes ago

  @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.

• 
  Kaleem Aftab (@aftabamon) reported 10 minutes ago

  @AskNationwide none of the numbers to call from abroad work? It's impossible to reach you!

• 
  Chelle (@ChelleChipato) reported 10 minutes ago

  @AskNationwide also wanted an official letter from the university to confirm his acceptance because the UCAS codes he has received were insufficient (I kid you not). Also note that none of this is on their own website, this woman was just gate keeping and making stuff up 3/5

• 
  shite hawk (@warwick3090) reported 14 minutes ago

  My Mum passed away at the end of last month and trying to sort her financial affairs. I thought I'd closed her Bank account with @AskNationwide on the 9th July and was told I should hear from them in ten working days but heard nothing. 1/2

• 
  Karen Fage (@kazzafage) reported 20 minutes ago

  @AskNationwide so just about to apply for a 0% cc from @Virgin only to find I can’t do that as you now own them! Another kick in the teeth for @AskNationwide customers & you’re supposed to be customer friendly! 😡

• 
  Rep74NL (@JohnnyRep74) reported 21 minutes ago

  @AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring