Nationwide

Is Nationwide down in Leatherhead, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Leatherhead, Surrey, England 01/22/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent Nationwide outage reports came from the following cities: London and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • lgladdy Liam (@lgladdy) reported

    @MichaelRealReed @AskNationwide I have this issue too. You’re not on iOS 15.1 beta 2 by any chance? I assumed that was why.

  • Jones_Kanes Stephen Kane (@Jones_Kanes) reported

    you need to update app @AskNationwide because I have updated it from the previous version of iOS but it been working fine on iOS 15.1 beta but on iOS 15.2 beta is not working stuck on “Talking to Nationwide”

  • BroadcastLost Lewis (@BroadcastLost) reported

    @AskNationwide Hi Nationwide! I have been trying to access my mobile banking for the last 2 days and have unable to access it as it gets stuck on the "talking to nationwide" part. I have tried unstalling the phone and re-downloading it but nothing has changed.

  • PUTNEYBOY PUTNEYBOY (@PUTNEYBOY) reported

    @AskNationwide Hi cant use the mobile app - keeps complaining that there is a technical error and to restart App. I've checked the service status and it's all Green. Thankfully via PC website works fine

  • ComedianWj Wayne (@ComedianWj) reported

    @AskNationwide hey, is there a problem with ur systems? I sent a payment at 15.55pm from my other account but not showing on my nationwide.

  • clarannce Clare Johnson (@clarannce) reported

    @AskNationwide Hello, is there a way to download statements on the app/website?

  • vkjbennett Jay Bennett (@vkjbennett) reported

    @AskNationwide Hi, i think my card has been blocked because it keeps getting declined despite me having money in my account. can you give me the number to ring to fix this and their opening times?

  • chrislegge99 Chris Legge (@chrislegge99) reported

    @Jones_Kanes @AskNationwide I second this, nationwide app not working on iOS 15.1 Beta 2

  • Dabber_D88 J (@Dabber_D88) reported

    @pgr3master @AskNationwide It’s only an issue for the new iPhone 13 due to a small redesign of the screen. Until an app update comes out you can access the top part of app screen if you flip phone on side (landscape mode), you can then easily select anything at top of screen.

  • Dan93733439 Dan (@Dan93733439) reported

    Help @AskNationwide I need to make an urgent payment to a new payee today but I’ve forgotten my debit card PIN for use in the card reader - I never use a debit card for spending. Is there anyway I can do this; it seems a very ancient way of doing things?!