Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 12/10/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TradeUnionFairy Natalie Chadwick (@TradeUnionFairy) reported from Borough of Torbay, England

    @AskNationwide are there any current issues with authorisation online?

  • nantlais_mostyn Roger Stone BEM (@nantlais_mostyn) reported

    @AskNationwide having failed to get through to your call centre I now have to drive 30 miles to reach a branch. Very poor customer service. I’ve been a customer of yours for 35 years. Not good enough.

  • vickymiller7 vickyharvey (@vickymiller7) reported

    @AskNationwide This is for lost or stolen or suspected fraud not a payment issue !

  • sidrah85 Sidrah Liaqat (@sidrah85) reported

    @AskNationwide bug in your app? After viewing my account& trying to go to the 'home' display, I get an error that the app needs to restart. Makes me log back in each time. Incredibly frustrating

  • cricketfan82 🇺🇦 🇬🇧🇪🇺 (@cricketfan82) reported

    @AskNationwide Don't worry. I've just rang customer service who are no help whatsoever. I will go elsewhere.

  • Schadenfreudian Chris Topher 💀 (@Schadenfreudian) reported

    Adverts from @AskNationwide: "We're here to help in these concerning times". Actual Nationwide: "We've sided with your energy company who quadrupled your Direct Debit without your consent and we won't be refunding you. We believe this is fair, but please don't leave us". Wow.

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @AskNationwide 2 switch dates now Nationwide missed. No communication to me whatsoever! Takes ages to get thru on phone to find out what's going on then they can't actually deal with it as they email switch team who never get back to me 🤬 Branch who persuaded me to switch say can't help. 🤬

  • Lisaj_mc LISA ❤️ (@Lisaj_mc) reported

    @AskNationwide any issues logging into your app? I’ve had spinning wheel of doom for a while now. 😬🙈

  • forever_winter3 Holly 🪩🫶🏻 (@forever_winter3) reported

    @AskNationwide I don’t need a reminder. I’m just wondering why it’s not working

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @mgslucas @AskNationwide Having similar problems. Sick of Nationwide. No one gets back to you & can't get thru on phone, then when you do all they can do is email switch team who don't get back to you. Phoned & automated service says they're not taking calls & immediately cuts you off. Shocking service.