Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 03/09/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Wembley, Kensington, Worcester Park, London, Hounslow, Walton-on-Thames, Fulham and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Mobile App
United KingdomKensington Login
United KingdomKensington Withdrawals
United KingdomKensington Website
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • moxymac Helen Moxon-McEwan 🧡🏁 (@moxymac) reported

    @AskNationwide - Is anyone available today? I have an issue with an unauthorised transaction on my Credit Card - thanks

  • pauldevine1986 Joycey (@pauldevine1986) reported

    @AskNationwide what time are you customer services open today just gone through the phone process says closed im wanting to sort out a incorrect payment I've made by a charge back but phone line closed

  • SarahJackson182 Sarah Jackson (@SarahJackson182) reported

    @AskNationwide Hi, thought I’d let you know I’ve just been shopping, bought petrol etc with my card and my balance remains the same for some reason. The pending amount doesn’t seem to be working/ deducting like normal. All my shopping from the past two hours isn’t in pending T’s.

  • mybeefy My BEEF (@mybeefy) reported

    @AskNationwide It's through mobile banking app. Just can't access my current accounts

  • JonBurton_ Jon Burton (@JonBurton_) reported

    @AskNationwide I'm considering switching our household to your current account service. Can you answer some questions for me? Thread follows 🧵

  • JonesTheSteam72 CJ 🇺🇦 (@JonesTheSteam72) reported

    @AskNationwide How do I request that a flex online saver account with 5p in is closed down please? I don't appear to be able to self service

  • nicwil75 nicola w (@nicwil75) reported

    @AskNationwide are you having slow payments again? Standing order made first thing to me still Not arrived.

  • bethalan karen (@bethalan) reported

    Just tried my bank card abroad and spoke with Rita at customer services for #nationwidebuildingsociety @AskNationwide who has informed me there are problems just in case anyone else is having issues

  • On_A_Journey_to NickV (@On_A_Journey_to) reported

    @AskNationwide Dont axe your customer service helplines!

  • staciiee_x Stacey Oliver (@staciiee_x) reported

    @AskNationwide Thanks. Is there any problems with standing orders being received? A standing order should of gone in my bank today. Just checking there isn’t a issue there