Nationwide

Is Nationwide down in Ashford, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 11/25/2025 22:25

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (23%)

    Website (23%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mrburgundy1976 Mr Burgundy (@mrburgundy1976) reported

    @AskNationwide Spoken to at least half a dozen people at nationwide over the last month and nobody has been able to sort anything. My mortgage person, as apologetic as she's been when I can actually get hold of her hasn't really been any help either.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • progmgr Kevin Holohan (@progmgr) reported from Milton Keynes, England

    @NoNonperson @AskNationwide Thanks for confirming it wasn’t me going mad. Below £50 not a problem. Mind you the weekly shop is hardly ever below that amount…

  • cara826 Cara Newton (@cara826) reported

    @AskNationwide is there an issue with the banking app? I can't get on it

  • prestonkemp Preston Kemp 🇪🇺 (@prestonkemp) reported

    @AskNationwide please can you confirm how to add someone to my sole FlexPlus account? Your website says we have to go to a branch as it can't be done by phone, but online chatbot says to call an 0345 number to do it. One of them is telling porkies!

  • Donxdons Don Don (@Donxdons) reported

    @AskNationwide Really Nationwide? Called this morning to be placed on hold for 15 minutes, then another staff member taking a rude tone when you yourselves have made a series of errors. Looks like I will miss completion date due to your processes. You sat on documents since 9/11

  • KeithHodgkin Keith Hodgkin (@KeithHodgkin) reported from Manchester, England

    I’m really disappointed that @AskNationwide are withdrawing from the Paym service. Giving someone your mobile number instead of your bank account details to receive a payment is definitely a more secure way of doing things. Shame it was never widely promoted.

  • Tuffers56 DT (@Tuffers56) reported

    @AskNationwide You have pulled my daughters mortgage offer due to a drainage issue the valuation surveyor says needs investigation. Issue is understood & money set aside to remedy it. Land alone is worth twice the loan… so secure. Yet you choose to ruin every move in the chain.

  • mrburgundy1976 Mr Burgundy (@mrburgundy1976) reported

    @AskNationwide Link not working.

  • Manxy xx (@Manxy) reported

    @AskNationwide Personal finance information over a public APP? How about a DM ? or is that not allowed now. Just a customer for 25 + years