Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 03/01/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (27%)

    Website (27%)

  3. Login (25%)

    Login (25%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Kensington, Worcester Park, London, Hounslow, Walton-on-Thames, Fulham and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomKensington Login
United KingdomKensington Withdrawals
United KingdomKensington Website
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Login

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ClareMi16293213 Clarelou1878 (@ClareMi16293213) reported

    @steviecardwell @darnellbabyfce @AskNationwide Are yours in yet? To be honest this is my last month of getting wages in with nationwide, just can’t trust them, I’m ready to travel to a wedding and waiting to leave as mine not in yet.obviously an issue just concerned it could be a big problem

  • fairy_dust Tracey xx (@fairy_dust) reported

    @AskNationwide Have done more than once. 2 months ago your technical team were going to sort it out, its a m own problem that is still going on. That is unacceptable for this length of time and is preventing me from accessing some of my money.

  • paul_adeyemi STBA (@paul_adeyemi) reported

    @AskNationwide I have been trying to sign into my online banking with my card reader the the last 3 hours but it’s saying your services are unavailable. Tried the website as well and it doesn’t work

  • johnreed222333 John Reed (@johnreed222333) reported

    @AskNationwide received my travel insurance flex plus. Told to go to website. Medical bit doesn’t work. Tried to ring.gave up after 30 min. Tried main number. Your rep tried. She couldn’t get through. What’s going on?

  • elliebalwako Ellie Balwako (@elliebalwako) reported

    @AskNationwide Yes, not much use when you need urgent help and have already waited 4 weeks for a response that should only take 7 working days. Waited 3 times that and still nothing. Hearing from complaints team in 5 days / a letter in the post isn’t going to help me really.

  • madmumofsix Paula Susan (@madmumofsix) reported

    @AskNationwide Once again waiting and worrying about whether Nationwide clear funds meant in my account. We all understand one offs but you have to admit this is getting regular! and who was paid the £60 goodwill payment the other mth due to the issues as I never got a penny....

  • elliebalwako Ellie Balwako (@elliebalwako) reported

    @AskNationwide taking over 4 wks to get a response from the post offer team due to nationwide administration errors and incompetence. At risk of our house purchase falling through. Still waiting for a reply, told something different everyday. Apparently nothing can be done? #joke

  • kevindavid125 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌈 Kevin ♎ David 🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@kevindavid125) reported

    @AskNationwide as we speak I'm changing back to Barclays. It's not enough that you think it's ok to lie to people about systems being down etc but then to not admit because if complaints you try to lower yourself to deceive people with lies about it being a dwp problem. Bye NW

  • Chloe_Austin158 Chloe Austin (@Chloe_Austin158) reported

    @AskNationwide I have and I’ve tried to update my phone too but nothing is working.

  • alieneytor Jordan taylor (@alieneytor) reported

    @AskNationwide Im on employment support allowance and it usually is in within 20 mins from the DWP and it’s not in the account are you having issues with benefit payments today? Need to know As I have bills and being disabled it’s not ideal