Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 02/20/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, London, Walton-on-Thames, Fulham and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Login
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • peted22082900 pd (@peted22082900) reported

    @AskNationwide hi, my friend tried to make a payment to a charity acct that i administer + got a warning about 'no refund' if he went thru with it .is this just a standard precautionary check? as it is, he made the payment last year (annual subs) with no problem. can u advise?

  • kevb47078727 kevb (@kevb47078727) reported

    @AskNationwide A flexone current account, we have I'd our son at the branch and were told to open it on line but ID became an issue so called help desk but they were in 'computer says no' mode and told us to go back to the branch 🤬🤬

  • richonlyinname William Marchant (@richonlyinname) reported

    @AskNationwide are there any fees for using a Nationwide debit card on the Isle of Man? I've checked your website and it's ambiguous (it's not technically part of the UK, but uses the £)

  • NexusUKOrg Steve Hill 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@NexusUKOrg) reported

    @alexbloor No, I'm putting @AskNationwide up for the "shittest bank" award. Refused to let me access my own money in an "instant access" account for several months, forgot to do a CHAPS transfer which almost caused my house purchase to fall through, refused to discuss it on the phone. 1/2

  • kaykieh kaye hopkins (@kaykieh) reported

    @AskNationwide hello I'm in desperate need of 3 months bank statements, I have online banking, but no card reader. I've been trying to sort for hours, I'm stuck, can you help me please?

  • markhallam642 Mark Hallam (@markhallam642) reported

    @AskNationwide Just tried to make a claim on my contents insurance for a broken laptop and because I haven't got accidental cover, I can't claim. All damages occur accidentally, so what's the point of having it, another small print rip off. Changing immediately.

  • hurles_joe Joe Hurles (@hurles_joe) reported

    @coinbureau @AskNationwide won’t let me buy on @coinbase even though they officially have no issue with them? :/

  • Sh0ll0w SH🏴‍☠️ (@Sh0ll0w) reported

    @AskNationwide please, PLEASE, do away with the awful Card Reader.

  • simonfearing03 Simon (@simonfearing03) reported

    @AskNationwide how do I make a claim on my insurance for a broken mobile please?

  • FinolaAustin Finola Austin (@FinolaAustin) reported

    @GavOnCloud @Sainsburys_Bank Having the same problem with @AskNationwide. requested mortgage redemption statement over 2 weeks ago...can't release due to an 'admin' error, but 'will sort by the close of play' for over a week now. Unacceptable customer service