Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 09/16/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (27%)

    Website (27%)

  2. Mobile App (25%)

    Mobile App (25%)

  3. Login (24%)

    Login (24%)

  4. Transactions (16%)

    Transactions (16%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Hounslow, Kingston upon Thames and Acton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Maxstevens96 Max Stevens (@Maxstevens96) reported

    @AskNationwide Hi Ashley thanks for the reply, on the previous occasions I have spoken to someone they have told me my application is due to be reviewed the following day however it never has been, I’m about to lose my house purchase because of this, no help for a loyal customer

  • pete_fitch Pete Fitch (@pete_fitch) reported

    Fabulous @AskNationwide. Online current account application broken. Call instead to sort it. Cut off every time after 13 mins on hold. 👏👏

  • PaulHolman100 Paul Holman 💙 (@PaulHolman100) reported

    @AskNationwide Why can't I email your sales team for clarification on an account issue ? #UnhelpfulChatSystem #EasierToChangeBanks

  • lescarter27 Lee Charles (@lescarter27) reported

    @AskNationwide the last 2 days I've been trying to use your Switch to Nationwide option on Internet banking. I keep getting the message we are experiencing technical problems. I also get the same message when I try using the Chat to us service

  • StMichael888 Graham (@StMichael888) reported

    @MikeScanes18 @AskNationwide Nationwide Building Society are criminally corrupt. No wonder why they have lost so many of there previous customers who have switch to other banks. They haven't refuted closing down in about 4 years became of there disastrous reputation in recent years.

  • SowdenJames James sowden 🔶 (@SowdenJames) reported

    @AskNationwide Hi, I'm a new member. I am waiting for a BACs payment to arrive, it should have been in my account yesterday morning but still not there, presently it has been 4 working days! Checked with employer, everything ok their end. Any advice? Thanks

  • CaroleW444 Carole Wallace (@CaroleW444) reported

    @AskNationwide I contacted the branch and have been able to email the manager which hopefully will resolve the issue. But please, don’t be dinosaurs, move into the 21st century and give individual depts their own email addresses so we can communicate electronically and not by snail mail

  • fsmith82 F Smith (@fsmith82) reported

    @AskNationwide when is the app going to be sorted out? It crashes constantly & have to delete & reinstall every time I want to check my balance. Have only just switched but will be forced to move again as apps impossible to use.

  • Dramaquiin01 Christine Davies (@Dramaquiin01) reported

    @Richardmcfc @AskNationwide It really feels bad how your account has been banned I had same issue not until I was recommended to @ballersacademy and he got it fixed today hit him up and be happy again

  • tinchissy T 🍷 (@tinchissy) reported

    @djonesbutchers @AskNationwide Await spam messages: “Hi, Nationwide here … someone just tried to access your account … phone +00 …”