Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 01/07/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • dear___ratboy Sarah ☘️💚 (@dear___ratboy) reported

    @AskNationwide Spoke to one of your advisors and done above thanks. (So infuriating the website was the exact same as the normal one) I now have no access to my money :(

  • YoimanMusic Yoiman-Music (@YoimanMusic) reported

    @AskNationwide why has your app been down so many times over the last couple of months? You've literally cost me potential earnings, and have cost me money as far as my electricity and bills are concerned

  • PeteHarrison90 Peter Harrison (@PeteHarrison90) reported

    @AskNationwide I can't find the options I need any help

  • skylineowl Skylineowl (@skylineowl) reported

    @AskNationwide Great customer service far better than the big 4👏

  • Shani_intheUK Shani (@Shani_intheUK) reported

    A warning...do NOT ever switch to Nationwide. They are a bunch of incompetent people with systems in place that are beyond archaic. Customer service is non existent. @AskNationwide @NationwidePress

  • _djmel DJ Mel (@_djmel) reported

    @AskNationwide Hi Lauren, 0345 606 4060 is the number I’m trying and is the number printed on your letter and website.

  • Jendel81 Derek Brigden (@Jendel81) reported

    @AskNationwide I appreciate your help and don't wish to be awkward but we are travelling around Canada staying at multiple locations. Without knowing what date the card reader would arrive I don't know where we might be?

  • StephenMcCaig2 DevonRed Macca (@StephenMcCaig2) reported

    @AskNationwide Hello never had a problem paying using my current card details. Trying to buy a gift and the company says you or they can't accept the payment . Please advise. Regards Stephen McCaig

  • th0masr1chards Tom (@th0masr1chards) reported from City of Kingston upon Hull, England

    @AskNationwide hiyaaa, sold my property Friday but my mortgage payment has come out today, can you help?

  • noodleflute Anita Green (@noodleflute) reported

    Went to local @AskNationwide on Friday to change name on accounts to married name. The guy I spoke to was super helpful and sorted everything really quickly. Just received request to complete a survey to feedback on service but this wasn’t an option. But service was great #Hull