Is Nationwide down in Ashford, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (19%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (3%)
Live Outage Map Near Ashford, Surrey, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Website | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login | |
| Kingston upon Thames |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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DonnaPMcCullough
(@p_cullough) reported
@AskNationwide Please help with my nationwide visa dispute. I just get an automated message from visa having filled in a dispute form. A promise someone will get back to me but you don’t! Dispute over a bag I never received from @wardow
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Oliver
(@oliver_b3) reported
@AskNationwide my family is getting errors on online banking and the app, it says we’re currently experiencing a technical problem. Service availability shows everything ok?
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James Power
(@PapaJatHarrow) reported
@AskNationwide Hi Jamie, That’s the point!! Why can’t the new rate just be applied automatically? “We” are not “customers” but “members”. It would be good to get a response from a senior manager on this who should be working for our benefit! James
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Bill Marston
(@BillMarston14) reported
@AskNationwide that link is useless, thats why i asked you , is it not working everywhere or just me
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Nigel Malone
(@Northeastred) reported
Why is your automated phone system telling me your lines are closed when your website says your lines are open till 8pm... @AskNationwide all I f*cling want is a settlement figure.
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Dean Thomas Crawford
(@AncientThoth) reported
@AskNationwide Why can’t you access my video and watch it when it’s made public available
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Simon Hall
(@SimonHa16973727) reported
@AskNationwide Having had a totally valid buildings insurance claim declined by Nationwide how they have the audacity to offer support for members Is beyond comprehension. Nationwide are a business that purely exist to make money. That is a fact. Don't get sucked in.
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traceyk68
(@TraceyKelham) reported
@AskNationwide Response from team leader to say she's messaged the team handling the error and should hear back in 8 days. How crazy and inefficient can @AskNationwide get? I need an answer in 8 hours. @TheFCA will be hearing from me if Nationwide can't get their error sorted in next 48 hours.
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traceyk68
(@TraceyKelham) reported
If you want #movehome dont choose @AskNationwide for your #mortgage. I stayed loyal to them and just had error after error. 4 months from applying still waiting for correct offer letter. No one cares, no urgency. @itvMLshow @BBCWatchdog
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Jamesm4986
(@jamesm4986) reported
@AskNationwide good morning. I closed my current account today and it has gone. But I can still login to the app. I would like everything closed so that it isn't classed as open on my credit report. How do I do this?