Is Nationwide down in Ashford, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (19%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (3%)
Live Outage Map Near Ashford, Surrey, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Website | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login | |
| Kingston upon Thames |
Website |
Community Discussion
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Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Dougan
(@emma_dougan) reported
@AskNationwide @awkward_ms_n Not working for me either - won’t even log in past Face ID
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Ms N
(@awkward_ms_n) reported
My banking app isn’t showing my balances or letting me access my accounts. What’s happening? @AskNationwide
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Helen Brady Keenan
(@hbkeenan) reported
@AskNationwide please STOP telling me you have called me twice and sent a text message, left a voicemail. NO-ONE has called. There is NO voicemail and NO text. Please stop lying and resolve the complaint fgs. Your customer service is non existent.
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Captain Chaos 🇺🇦
(@CaptainChaos5) reported
from
Andover, England
Just seen an ad for @AskNationwide promoting their Scamcheckker service. I think the public have worked out the scam.
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Empress
(@Biggirlempress) reported
@AskNationwide maybe consider hiring human beings as a first service on the customer care line???
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chloe
(@clozbrackerz) reported
@AskNationwide I have been in branch and used ARTI - neither seem to be able to help with my query. I've tried ringing twice now to be told 'due to unforeseen circumstances we can't take your call' - what am I supposed to do now?!!
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Helen Brady Keenan
(@hbkeenan) reported
@AskNationwide I have just DMed you. Been waiting since August for a resolution to the same issue. The incompetence in the first place was unacceptable. The delay is now incompetence. Either sort the problem out or I close my accounts after being a customer for 20 years.
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Kermy the flogged🇵🇸
(@TheFlogged) reported
@AskNationwide Have you tried using your services? I’m trying to find out why a payment has been made twice, app crashes, phone is impossible and website too much ? I’ve had trouble with the co-op before. Automated services do not deal with customer’s complaints
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Andy
(@AndyNotSoHandy) reported
@N13lCl @AskNationwide Don't be afraid to be blunt and to the point. You're paying them to provide a service and shouldn't have unnecessary stress because they aren't doing their jobs.
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Emma Nuth
(@EmmaNunn655321) reported
@AskNationwide We have and they said they have sent a email to a team that takes 3 working days . We need a confirmation it has been cancelled please