Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 12/26/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RachT234 RachT234 (@RachT234) reported

    Bear in mind, the reason I was calling was relatively simple: To have some money that wasn’t involved in a scam transferred to my backup @AskNationwide account. I had no access to my Santander account, and Santander were aware I have a physical disability that prevents me from visiting a branch.

  • SSJBens Party McFly 🍉 (@SSJBens) reported

    Is anyone else having issues with the @AskNationwide app? It’s not working for me.

  • skipper68uk Mands 🌷🌺🌻🌼 (@skipper68uk) reported

    absolutely disgusted with @AskNationwide trying to solve a problem and they hung up !

  • LovesTKandSP Leah (@LovesTKandSP) reported

    @AskNationwide hi, is it possible to set up a saver so it just takes whole numbers and saves the change I thought the impulse saver did this but not sure it’s working properly

  • BitcoinOllie ₿itcoin Ollie (@BitcoinOllie) reported

    @agolaymonday @NatWest_Help Interesting. NW does not even adhere to its own limits. Rejects even £50 in any one month. Also having issues with @AskNationwide which is new. I route around using a neo bank. Inconvenient but hardens conviction.

  • warmatters Matthew Ford (@warmatters) reported

    @AskNationwide @AskNationwide the thing is you can’t just remove access to someone’s account without actually making every effort to tell them by email/text/in the app/whatever. The onus should be on the building society not on the member. Really poor service.

  • gibbons_ol23663 olly gibbons (@gibbons_ol23663) reported

    @AskNationwide My device location is set to the UK and always has been. Also when I try logging in via the browser it won’t take me to the login page? Please can you help me? I need to make a bank transfer and don’t want a missed payment on my credit report because of this

  • roomso4own Rooms of our Own (@roomso4own) reported

    @AvivaUK @AskNationwide Impossible to do via your online form. None of the questions applicable. No space for OTHER. Electrics gone in our camper. Affects fridge, lights, water pump etc etc. How do we find out if we are covered? tried talking to your bot ARTI this am but no use

  • kivison Keith vincent (@kivison) reported

    absolutely raging with @AskNationwide their scumbag customer lies about not receiving a product from us, we provide signature, tracker location, signature location and they still believe the ******. #chargeback #corrupt @financialombuds

  • rpcottam9 Richard Cottam 🤍💙💛 (@rpcottam9) reported

    @jon_trickett That's why I left Barclays a good few years ago Jon. Just a 'normal' customer (pretty poor) who they want to fleece to give to shareholders. @AskNationwide looks after it's customers! Its no wonder us 'normal' people dont trust banks!