Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 11/27/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (24%)

    Website (24%)

  3. Login (12%)

    Login (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • kirm84 Kirm (@kirm84) reported

    @AskNationwide trying to sign up for PayM but every time I try I get “we seem to be experiencing technical problems” maybe the reason you are stopping the service due to lack of use is that no one can sign up! Also why can’t I do it via the app?

  • dougsfeline Steve Rhodes (@dougsfeline) reported

    @AskNationwide In process of switching accounts to you. Should have been 19th midday, then midnight, still hasn't happened. Hope this isn't indicative of future service I can expect

  • someone60403164 cat fishy 360 (@someone60403164) reported

    @AskNationwide I get an error buying something with my account I have money

  • uttermadness20 uttermadness (@uttermadness20) reported

    @AskNationwide It’s been a few weeks and I was on the chat and they didn’t help

  • TheRunningLynam Russ The Northern Southerner Lynam (@TheRunningLynam) reported

    @AskNationwide will you get that advert of the tv!! Middle class woman scared about when there next nail bar or hairdresser visit may be!! Really!! Try showing some people with real problems! Patronising, insincere and poorly conceived shame on you

  • skiingrhino 🚴🏻‍♂️ Paxo ⛷ (@skiingrhino) reported

    @AskNationwide Why have I received 9 (nine) letters telling me that I cancelled 1 (one) savings account (paperless)? Why don’t you trust email / your own website to tell me this information? Your obsession with a perceived “lack of security” on the internet belongs in 1980.

  • csimichael 🏳️‍🌈michael he/him🏳️‍⚧️ (@csimichael) reported

    @AskNationwide They could help some neighbours who are struggling and need odd jobs doing or give someone who’s lonely some company.

  • BOO500 Claire Blackburn (@BOO500) reported

    @AskNationwide That’s not helpful when I can’t use my phone at work! Why can’t I send a message or email? Seems crazy and not great customer service!

  • Hereweg77404901 Herewegoagain (@Hereweg77404901) reported

    @AskNationwide hi, I just switched. How do i get access to the 5% £1500 savings offer?

  • loumonster86 Louise Smith (@loumonster86) reported

    @AskNationwide can you confirm what the interest rates on a 1Y Triple Access Online Sav 12 taken out in October 2021 was please? We believe it to be 1% if no more than 3 withdrawals are made. No one in branch can find this information.