Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 12/25/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Adz37 Adam (@Adz37) reported

    @AskNationwide called to discuss mortgage, instead your cust service team cut the call before I got a chance to say hello. Appalling. Can one of you DM me to discuss some questions.

  • jwheelaa Jack Wheeler (@jwheelaa) reported

    @AskNationwide Okay, I have a pending transaction that definitely needs to be cancelled. Can you help with that?

  • kindcarer Jennie! (@kindcarer) reported

    @AskNationwide Hi I transferred money from flex account to savers and not showing can you help please?

  • Car63Oli ?????????? (@Car63Oli) reported

    @AskNationwide Hi. I received a text code at 17.59 from Nationwide bank, to long into my internet bank, but I wasnt logging into my account at that time. Does it mean someone managed to input my log in details

  • chrisnoakesy Chris Noakes (@chrisnoakesy) reported

    @HalifaxBank @AskNationwide Ironically now when I try to renew the consent upon redirect to @AskNationwide they are directing me to the desktop version due to tech issues. Seriously poor UX from both sides here. It used to work fine and now it doesn't. Pls work together and make this work for the customer

  • DamianVerguson Damian Verguson (@DamianVerguson) reported

    @AskNationwide hi need help to change my address please as it’s a new build and not coming up on the app, and I can’t come to store till Wednesday 😎🙏

  • kindcarer Jennie! (@kindcarer) reported

    @AskNationwide Never had this issue but will it show in a Sunday?

  • Jillsonwilson1 Jillsonwilson (@Jillsonwilson1) reported

    @AskNationwide my one-line app hasn't been working since Tuesday. I've deleted caches and even removed/reinstalled the app. Help please.

  • pootsiii ************ (@pootsiii) reported

    @AskNationwide trying to get through to your support is like trying to rip my penis off with the other end of a hammer

  • OakBe OakBe (@OakBe) reported

    @AskNationwide after 20 years at nationwide I am closing all my accounts after the issues I’ve had this week. Now you are even blocking me from doing that and won’t let me access my money. It’s appalling.