Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 03/13/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (26%)

    Login (26%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hayes, London, Wembley, Kensington, Worcester Park, Hounslow, Walton-on-Thames, Fulham and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHayes Transactions
United KingdomLondon Login
United KingdomWembley Mobile App
United KingdomKensington Login
United KingdomKensington Withdrawals
United KingdomKensington Website

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • gsdalt23 GILLIAN (@gsdalt23) reported

    @AskNationwide Hi, I am having the same issue, two different devices used but same message about a technical error so payee can’t be verified. Thanks!

  • loub87 Louise Mills (@loub87) reported

    @AskNationwide I need a pin reminder but the website keeps getting stuck when I try and put in my passcode characters. Help

  • stevejmcnamara Steve McNamara (@stevejmcnamara) reported

    @AskNationwide I've been contacted by UK Insurance, who provide your Flexplus Travel Insurance, to tell me that there has been an error in renewing policies and that they require all my details again to start cover. Is this correct?

  • CrossEyedPiano Fran Wilson 🎹🖋 (@CrossEyedPiano) reported

    @AskNationwide can’t login to App on iPhone

  • 1973mlr simply sharing (@1973mlr) reported

    @AskNationwide your mobile app has a text alert function but only works for balance below, balance above "x" produces a service availability error

  • purplemoonlurch David Makalaster (@purplemoonlurch) reported

    @AskNationwide hi, I have been unable to login to my app. It's just getting stuck on 'loading'. Have cleared the cache but nothing. Can you help, really need to make some payments. Cant login to my online bank as I dont have my details to hand. Thank you

  • EatTrainMeno Vida Bennett (@EatTrainMeno) reported

    @AskNationwide @adriane_rosee I have the same issue. :-(

  • StribleyJulie Julie Stribley (@StribleyJulie) reported

    @AskNationwide @Claire11152715 My app also isn't working 😭

  • BellaBoe40 Bella Boe 🇮🇹🇮🇹🍝🍕🇮🇹 (@BellaBoe40) reported

    @AskNationwide is the app still down? Trying to transfer money from my savings to my current account

  • ovationchris Chris Budd (@ovationchris) reported

    @SimonDenton2 @AskNationwide There was a great site I used to inform all firms in one go. Was great. But all that's happened is they have just sent me paperwork to fill in, ignore the information given to that service. Crackers.