Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 03/26/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (28%)

    Login (28%)

  3. Website (24%)

    Website (24%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Hounslow, Hayes, Wembley, Kensington, Worcester Park and Walton-on-Thames.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomHounslow Login
United KingdomHayes Transactions
United KingdomLondon Login
United KingdomWembley Mobile App
United KingdomKensington Login

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mattyblinkster Matty B (@mattyblinkster) reported

    Never use @AskNationwide ridiculous customer services and never call you back! Just spoke to 4 people and one sounded asleep 😡 will be cancelling my account once this is sorted! #badcistomerservice #nationwide #bank

  • mick_hyde mick (@mick_hyde) reported

    @AskNationwide cannot login to online banking Gu11

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    @AskNationwide has the most appalling customer service & website. The ‘fund your account’ link when trying to transfer money to an ISA does not work. Your phone line 03457302010 is useless; spoke to someone, waited 10 minutes then were cut off. #atrocious

  • dawniefriend Dawn Friend (@dawniefriend) reported

    @AskNationwide @DiscoArtist Unable to access on our Virgin WiFi, but got through on (Virgin) 4G 👍🏻

  • leedsdatadog John Daniel (@leedsdatadog) reported

    @mick_hyde @AskNationwide In case this helps anyone. I'm on Virgin media and can't login via app or website. I switched off WiFi on my mobile phone and can now login to app. Definitely a Virgin media problem.

  • mattbitsandbobs Fylde Property Maintenance & Improvement (@mattbitsandbobs) reported

    @AskNationwide Yes. When I scroll down the list of my bank transactions it says "load more transactions" then I click on that it takes me right back. If I'm scrolling to let's say 12 months ago it takes absolutely ages

  • lneedhamreid Lorraine Needham-Reid (@lneedhamreid) reported

    @AskNationwide i think you app is down you cant connect to it

  • anjawap Anja Inderst (@anjawap) reported

    @AskNationwide Good Morning , I am having trouble connecting through the nationwide app. Is it working normally?

  • janetstollery Janet Stollery (@janetstollery) reported

    @AskNationwide We have a Triple Access Savings account. How often is interest paid?

  • MemmottSamantha Samantha Memmott (@MemmottSamantha) reported

    At 17.30 I called @AskNationwide breakdown service who use @TheAA_UK I'm still stood on the side of the road waiting for recovery. Unacceptable.