Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 12/07/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (23%)

    Website (23%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mrcolinparker Colin Parker (@mrcolinparker) reported

    @AskNationwide Thanks Pauline. Tried that now. Same problem :(

  • jengnoo 𝐉𝐞𝐧𝐨. jfb? (@jengnoo) reported

    @mgshuheb @AskNationwide having same issues and have being trying to email the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Piratesppy on Twitter and I give it a Trial in less than an hour my account was restored peacefully.

  • Tarnonthebrink padrig (@Tarnonthebrink) reported

    @AskNationwide is there a problem with you website? I haven’t been able to access for 24 hrs?

  • bobby9bobkinz bobby9bobkinz (@bobby9bobkinz) reported

    @AskNationwide I have to say Nationwide are quite possibly the worst company I have ever dealt with for customer service. I am experiencing problem after problem and Nationwide appear to have no interest in resolving these. I would advise any would-be customers to take their business elsewhere!

  • mrcolinparker Colin Parker (@mrcolinparker) reported

    @AskNationwide Hello, is your website down? We are trying to complete a mortgage application and it repeatedly sticks halfway through (the "previous address" stage). All the best

  • malgpz900 Malcolm Dixon (@malgpz900) reported

    @AskNationwide And that's where your support ends, same as last time.

  • AmandaaustinW Amandaaustin-Way (@AmandaaustinW) reported

    @AskNationwide I’ve forgotten my pin cans can’t find how to order a new one please help

  • Nicolahands1 Nicola hands (@Nicolahands1) reported

    @AskNationwide hi I need to access my statements from April 2018 but can only see November onwards on the app how can I get these? Thanks

  • xXrufusXx Ruth Rufus Leatham (@xXrufusXx) reported

    @AskNationwide I will call shortly, if there is a block on my account then I won’t be happy as yet again I have failed to be contacted or notified which should be done as standard if you think there is “suspicious activity”

  • FunnyPeculiarF5 FunnyHaHa🧡#ProgressiveAlliance (@FunnyPeculiarF5) reported

    @AskNationwide Is your online banking website down at the moment??