Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 11/26/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (24%)

    Website (24%)

  3. Transactions (7%)

    Transactions (7%)

  4. Login (7%)

    Login (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mattwooller Matt Wooller (@mattwooller) reported

    @AskNationwide @OveratedLama This is not resolved, the message about problems moving money has gone but any attempt to actually move money just results in "Request timed out"

  • CarolineFinla15 Caroline Finlay (@CarolineFinla15) reported

    @AskNationwide i am having problems paying for something online i have approved the payment on my app but still not come through

  • EmilyGoudge Emily 🍹 (@EmilyGoudge) reported

    @AskNationwide How long is this going to be going on for? When will I be able to transfer money again? I had the exact same issue yesterday morning too!

  • Woodlands86 Amy Smith (@Woodlands86) reported

    How many times now @AskNationwide do you have problems! Can’t transfer money between my own account it’s ridiculous the amount of issues there has been the past few weeks! Need to transfer money and can’t 😡 #nationwidebank

  • MrMallardIT Mr Mallard (@MrMallardIT) reported

    @matt40k Tell me about it. Not yet... @AskNationwide seem to be the most willing to help currently!

  • villanews11 Dan (@villanews11) reported

    @GemmaSherlock4 @AskNationwide I’ve been trying the last 20 mins I’m having the same issue

  • Tonilputtock Toni Puttock (@Tonilputtock) reported

    @GemmaSherlock4 @AskNationwide Same issue here! Any luck?

  • nixynoo82 🌛🦋 MissNixynix🦋🌜 (@nixynoo82) reported

    @Woodlands86 @AskNationwide They are always having problems.

  • chilscout The Oracle (@chilscout) reported

    @AskNationwide why doesn’t the Nationwide banking app allow the payment reference to be changed? It can’t be a security issue, surely!

  • BenMHolloway BMH (@BenMHolloway) reported

    @AskNationwide is the app down? Can’t transfer between accounts