Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 01/11/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • emmaroo74 Emma Smith (@emmaroo74) reported

    @AskNationwide how do I close current account. Looked on website and can’t see any info. Thanks

  • ZigmanSara Sara Zigman (@ZigmanSara) reported

    @AskNationwide Here to help? - yes this would be good if one could contact you. You are giving opening times online but when visiting I have found the bank closed. You are impossible to reach on the telephone - you just give a message and then end the call. NOT GOOD ENOUGH GET BACK TO WORK!

  • soundoftheultra Sound Of The Ultra (@soundoftheultra) reported

    @GCHQ @CIA @AskNationwide I know for a fact that the Nationwide app does this, I updated to iOS 14 which shows when an app has pasted from your clipboard and it did where does it go? Some government AWS server? No such thing as privacy anymore is there. You can read our thoughts.

  • denise_amberjay amberjay (@denise_amberjay) reported

    @AskNationwide i have a problem i hope you can help me with on 1st january2022 a payment for £23.58p was taken from my account for klarna but it bounced back to you but not to my account

  • KMGrace9 Kieran Grace (@KMGrace9) reported

    @AskNationwide Apple Pay wants CVV number to get access to that card when recovering via iCloud backup, would customer services help me with this?

  • farbenstau Stefan Baur (er/ihm; he/him) 3 * 💉 (@farbenstau) reported

    @hillsy @AskNationwide In Germany, there's Kelber's Law - "Whenever something reasonable is claimed to be impossible due to data protection reasons, it is NOT due to data protection reasons." There should be a similar law for IT security, I think. (U. Kelber is the federal data protection commissioner)

  • MPloughboy Ploughboy (@MPloughboy) reported

    @AskNationwide My wife tried edge & it worked. Do you know the reason Firefox was giving problems.

  • KMGrace9 Kieran Grace (@KMGrace9) reported

    @AskNationwide any way to access my money on a Sunday without card or Apple Pay? I discovered my cards where destroyed when I recovered my wallet from the train station, I declared cards lost via the app.

  • AFC_Gooner92 Tom (@AFC_Gooner92) reported

    @AskNationwide Towards the end of next week I need to make a payment of just under £7k to British Gas for the central heating system they're installing for me. Will I have any issues paying this by debit card? Not sure if there would be any security measures due to the amount.

  • StuartRedfern3 Stuart Redfern (@StuartRedfern3) reported

    @AskNationwide How do I change my flex plus account to a flex account using the APP? Also I have tried visiting your website outside of the APP and it says the link isn't working?