Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 12/18/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Duff_71 Zena Duffield (@Duff_71) reported

    @AskNationwide Hello. How quick can I get my closing statement for my Help to Buy ISA that was closed today to enable me to receive the government bonus in time before completion on my house. This needs to be done ASAP & without my closing statement, this isn't possible to do.

  • thewhytestuff88 Andrew Whyte (@thewhytestuff88) reported

    @AskNationwide trying to complete an online personal loan via the app and online banking and the website is not working correctly. I cannot complete the details or go to the next page? I have opened the online banking via all browsers and this issue persists!!

  • thewhytestuff88 Andrew Whyte (@thewhytestuff88) reported

    @AskNationwide Hi Emma no. Via the app on my mobile when hitting next there is no new page the next page you have to scroll down the screen and across to the right. However you then cannot complete anything further. Via any browser once the 1st page is complete no new page appears

  • stephenharris26 Steve Harris (@stephenharris26) reported

    @AskNationwide online banking app is not working

  • bgswan Brian Swan (@bgswan) reported

    @mattwynne @AskNationwide I also sign in with my uk Apple ID, install an app then sign back in with my Canadian Id, seems to work fine once the app is on the phone

  • Di_Smitherman Diane Smitherman (@Di_Smitherman) reported

    @AskNationwide Quote vanished, problem issuing my request. I’ve been doing this for an hour, I have to start again?

  • penkJT JT (@penkJT) reported

    @AskNationwide Thanks for replying. Obviously a corporate response that didn’t answer my question but that is what you are instructed to do. I’m not asking you to comment, but it’s not a good look for mutuality when shareholder run banks are giving their customers a better service.....

  • yanocks23 Cruise23 (@yanocks23) reported

    @AskNationwide Hi do you still accept pay in slip over the counter? My mother went to the bank to deposit some money on my account which she normally do and she was advised that she would not be able to in the future without my bank card? We both have nationwide account. Help

  • _Raluph Ralph (@_Raluph) reported

    @AskNationwide hi, can I have a quick bit of help with a CHAPS payment please? when I enter the payment details for step 2, is this my phone and address or the recipient?

  • dunbootlin Dunbootlin (@dunbootlin) reported

    @AskNationwide Can you confirm whether or not Nationwide invests in Israel? I'm a customer, but won't be for long if the answer is yes, so fingers crossed it's a no!