Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 03/23/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (30%)

    Login (30%)

  3. Website (23%)

    Website (23%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, Hayes, London, Wembley, Kensington, Worcester Park and Walton-on-Thames.

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City Problem Type Report Time
United KingdomHounslow Login
United KingdomHayes Transactions
United KingdomLondon Login
United KingdomWembley Mobile App
United KingdomKensington Login
United KingdomKensington Withdrawals

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RowleySean Sean (@RowleySean) reported from Enniskillen, Northern Ireland

    @AskNationwide hi, I have deposited money into one of your cash machines and when it took the money into the machine it said there was a transaction error. I did not receive a receipt or anything can you help?

  • Sarajayne1967 Sara Rathmill (@Sarajayne1967) reported

    @AskNationwide Here is the problem. No one in branch to speak to. I’m PoA for dad. This is about a loan in joint names! Mum says I can talk but we aren’t together so you won’t. We need a named contact and agreed time to call or visit branch.

  • DebbieHallett1 Deb Jefferson Zhao (@DebbieHallett1) reported

    @AskNationwide I am having a recurring technical issue in the same place when trying to set up an online fixed rate bond. Do you know when this will be resolved ?

  • Nicolelsage Nicole Sage (@Nicolelsage) reported

    @anujmor @AskNationwide Terrible, the DOV was going to be around 14K mark for me - I was lucky my solicitor actually suggested offering one as I’d never heard of such a thing, a good solicitor wouldn’t allow an indemnity for a purchaser to go through really as the problem gets inherited

  • brizzleboy pete jones (@brizzleboy) reported

    @AskNationwide It dropped then gave an autobot ,the bot doesn't understand what I say,just gives choices of headers, can't sort problem with that boss

  • ChrisSmith_92 Christopher Smith (@ChrisSmith_92) reported

    @AskNationwide Hello I’m unable to access my app it says cannot secure connection is there an issue with the app? Thanks

  • Mateusz78079579 Mateusz Makowski (@Mateusz78079579) reported

    @AskNationwide My debit card does not work. Can you fix it please

  • awilkins5324 Alan Wilkins (@awilkins5324) reported

    @AskNationwide you refuse to give me access to my money, you close down the means I was using for many years to put money into my account, you close your buildings and machines down so I can't get money out or put in my currant account. You call police on me today for not reason

  • LittleBolideG LBG (@LittleBolideG) reported

    @AskNationwide Hi- we have a lul in employment and looking for a temporary loan to see us through 3months. Is this something you can offer? and what charges are there for paying off the loan early? I can’t see this option on your website. TIA

  • Sergeant_Pluck Sergeant Pluck (@Sergeant_Pluck) reported

    @AskNationwide There is an issue with your Quick save function. After you save your spare change, the amount of change does not go back to zero