Nationwide

Is Nationwide down in Ashford, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 11/27/2025 01:30

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (25%)

    Website (25%)

  3. Transactions (9%)

    Transactions (9%)

  4. Login (6%)

    Login (6%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RunnerVi vi_runner (@RunnerVi) reported

    @AskNationwide what's wrong with your app? It's not working and hasn't been since yesterday

  • Boyzie_32 Boyzieboyzie (@Boyzie_32) reported

    @AskNationwide having issues again are we? Transferring money doesn’t seem to be happening…

  • PRFCVET peter mays (@PRFCVET) reported

    @AskNationwide hi the face recognition on the nationwide app stopped working some time ago is there a fix ?

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide It's getting boring explaining this. I'm not interested in helping to pretend U're interested in "helping" me. U're not. I'm letting people know what your service levels are so they can make an informed decision. The process U want me to follow is yours, & U don't care.

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide Your CEO has my details. U want me to DM to take this out of public sight. U want me to follow your processes so it gives it a veneer of U trying. I just want to warn people of what being a customer of yours looks like. U have caused upset & distress to my family. Ask your CEO.

  • Caroneedscider Cococtoday (@Caroneedscider) reported

    @AskNationwide is there an issue with transfers this morning? I have transferred to my bank of Scotland account and it’s still not in

  • TimeToSlashZoom Sascha - but my cover photo says otherwise (@TimeToSlashZoom) reported

    @AskNationwide Yes. It's still not working

  • Driver4hire1 S (@Driver4hire1) reported

    @BeccyWoodTV @nickowen Just been told that in 2022 money from a @AskNationwide matured bond can't be transferred electronically But has to come in a cheque, (written with a quill?), that only Head Office can issue Employees in other banks thought this daft

  • jennybookish Jenny (@jennybookish) reported

    @AskNationwide I transferred money from my current account to my ISAs this morning using the app but the money still hasn't arrived, have you been having issues?

  • TKCanute Smokey the Satirist (@TKCanute) reported

    @AskNationwide I've already logged a missing account via the website. I'm just annoyed.