Is Nationwide down in Ashford, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (25%)
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Login (17%)
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Transactions (15%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Ashford, Surrey, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login |
Community Discussion
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Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Anna M
(@JosiePixie) reported
@AskNationwide Surely there’s a team manager that’s willing to help? Surely someone cares about a customers house chain not falling through?
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Anna M
(@JosiePixie) reported
@AskNationwide completely holding up my house chain, putting me under so much unnecessary stress. Absolutely no compassion from your advisors on the phone about it. Shocking customer service. I thought you were supposed to be the helpful bank for the people
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Julie Young
(@jules_young4) reported
@AskNationwide just wanted to give a shout out to your call centre staff and the staff in the Galashiels branch today for their help. Great customer service !
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Nikki
(@Nik_niks666) reported
@AskNationwide are you changing your Visa cards to Mastercards anytime soon and is there a service that if I join would change all my Direct Debits easily?
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Eleanor Not My PM Do you know what Pacing means?
(@albaugh_er) reported
@AskNationwide We are on the phone again, second super lengthy call today. Why when I already have an account and I recommended that we switch everything to you is this service so terrible? You have today said you are rejecting the switch for a weird reason.
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Kath Frodsham 💙
(@kathf19) reported
@AskNationwide I have sent a DM , hoping someone can actually help get this resolved!
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Nikki
(@Nik_niks666) reported
@AskNationwide Ok fabulous thank you! I’ve seen Santander having nothing but problems with their new Mastercards and honestly I don’t carry cash and use my card a lot so being stuck without cash and a not working card isn’t my idea of fun!
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Mary-Elizabeth
(@Mary_Harvey) reported
from
Margate, England
@AskNationwide I can rephrase, Karen. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily? #Nationwide
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Eleanor Not My PM Do you know what Pacing means?
(@albaugh_er) reported
Well don’t try to use the Nationwide switch service. Emails that their own guidance says are spam, no accountability, hours on the phone and after 13 days still no switch. IT terrible, communication abysmal. Worse than useless. @AskNationwide
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MGhost
(@MGhostgo) reported
@AskNationwide I have already tried this and the problem persists