Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 01/14/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Cozza1979 Donna Corris (@Cozza1979) reported

    @AskNationwide Another week another issue. Update your systems it’s every week lately!

  • Jillybellybobs Jill Green (@Jillybellybobs) reported

    @AskNationwide I have shares like most customers with it being a mutual b society and people just want a bit of honesty not feeling like they are being fobbed off and made to feel they are not important and their opinions and issues are irrelevant as without cmrs NBS would not exist

  • sophiejharlow Sophie Harlow (@sophiejharlow) reported

    @AskNationwide it's laughable that your systems are down...again...again...again. Quick question, after dealing with the ghost cheque payments that you'd ring-fenced on my account, any idea how I can pay my cc bill, seeing as you can't process the 3ds2 initiation attempt?

  • petrinabrennan9 petrina brennan (@petrinabrennan9) reported

    @AskNationwide Compensation is clearly needed for each and every customer!!! Once is forgiven,twice is a clitch but thrice needs compensation unless you are happy to loose a lot of customers???

  • MCR0211 Maria (@MCR0211) reported

    @AskNationwide @MarkTaylor1418 No it's not working, as we are still waiting for money too. Where is our money @AskNationwide ?

  • lettynlulah . (@lettynlulah) reported

    @AskNationwide Automated reply’s not good enough people have a right to a service ur simply not giving it shocking the last few weeks over a really busy time and crucial too please do not insult me with a automated reply

  • independencekat kathleen reid (@independencekat) reported

    @AskNationwide That is purely Lip Service your giving me. I've contacted you numerous times explaining our situation, everytime " sorry but..." You left us without money for shopping, I have to cancel my two additional needs sons respite. What's not to understand? We needed access to our money

  • CamHancock98 Cam Hancock (@CamHancock98) reported

    @AskNationwide “we’re here to help and support” ok please stop not allowing money into my bank. Dropping you as my bank next month, nothing short of awful.

  • MCR0211 Maria (@MCR0211) reported

    @AskNationwide That's obviously untrue seeing as we aren't the only ones still tweeting about problems. Such a great help to your 'valued' members. No link to complaints,or actual individual help? No? Thought not.

  • floyd17845 Floyd (@floyd17845) reported

    @AskNationwide I complained about the services being down