Is Nationwide down in Ashford, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (59%)
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Website (19%)
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Login (11%)
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Transactions (7%)
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Transfer (4%)
Community Discussion
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Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Kirstie Edwards
(@kirst_j_edwards) reported
@AskNationwide @Debbiecrosbie1 We are still waiting for help and a response. At 8am tomorrow this family will be stranded in France. Two young children. No transport or accommodation. We have a policy with you that promises to recover us to our home.
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Eggwood
(@edwardodc) reported
@AskNationwide That’s the number I’ve kept having to call and had all the problems with with of getting cut off etc. I’ve so far wasted close to an hour and half of my day on the phone.
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Karen 💙
(@KzpKaren) reported
@AskNationwide why do I have to resort to Twitter to try to get a response and mortgage solution from you? Absolutely awful service from your customer resolution dept.
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Sophie Teff
(@sophz1985) reported
@AskNationwide I made a transfer between my own accounts this morning. The money left my savings but has yet to reach my current account. Is there a technical problem? I did it through the app!
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Kirstie Edwards
(@kirst_j_edwards) reported
@AskNationwide We have virtually no signal… after an hour on hold this morning it cut out. Our children are distressed. We are distressed. You MUST help.
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Manchester Food Tourist 🐝
(@DanDohertyBlog) reported
So that’s the @AskNationwide flex plus and credit card accounts closing - their bad customer service made me realise there are better accounts - @VirginMoney account not only gives you a better insurance cover (travel/phone/tablets/AirPods etc) - but they also pay interest 👋
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Shelley Jackson
(@ShellRetallick) reported
Last night @eGoGames_ took 999 Euros from my account when I gave them my PayPal details for ‘payouts’. PayPal were zero help but the wonderful @AskNationwide got me my money back. I was beside myself worrying about how we were going to survive. I can’t thank them enough.
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KarenJ
(@Karen_J4) reported
@AskNationwide Thanks for your reply. It would be great if @AskNationwide could consider customers who don’t have access to the internet.
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Denise Manzor
(@DeniseManzor) reported
@AskNationwide Can you explain why you are asking for a medical certificate to support an original Power of Attorney issued by the Office of the Public Guardian Scotland? Is this normal practice?
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🌸Rebecca🌸
(@_LimbalRings) reported
@AskNationwide I have asked him to do that. I am just explaining that it is difficult for me now with no money and it is your fault this has happened. Not my bank's fault. Santander told me that. There is obviously an issue with you. It normally works perfectly fine every week.