Is Nationwide down in Ashford, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Website (30%)
-
Mobile App (28%)
-
Login (27%)
-
Transactions (11%)
-
Withdrawals (2%)
-
Transfer (1%)
Live Outage Map Near Ashford, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Walton-on-Thames, Fulham and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Walton-on-Thames |
Login | |
| Fulham |
Login | |
| Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
-
Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
-
Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
-
Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
-
Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
-
Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
JP
(@Jamusgirl1) reported
@AskNationwide shocking service from nationwide today 40 minutes on a call no staff able to confirm if account holder was a bare trustees, fed total duff info! 4 hours later get an answer! This kind of stuff is important for those going through a bereavement!
-
gil fewings
(@gilfewings) reported
@AskNationwide Just asked for my card and pin to be sent to my nearest branch, but this 'isn't an option'. If you really are, as you say you are, committed to customer safety and service, why not provide this simple adjustment?
-
Leon clear
(@devine1889) reported
@AskNationwide why is the app not working what happening need to transfer some money to my other account
-
jimmy
(@jjoxon) reported
@AskNationwide hi, is there an issue with the app? I’m trying to pay credit cards and once connecting get error message
-
Lee Borrell
(@borrell_lee) reported
@AskNationwide Can someone tell me if I can get my cheque paid in from HMRC? They only put one of my initials on the cheque, but I have a letter proving the cheque is mine? I've asked for a re-issue but I need the cheque paid in ASAP. Why can't I pay my money into my account? Bonkers.
-
penelope shitstop .. 💕🦩🇪🇺💙❤️🐟 🏳️🌈😤
(@mulberryjane) reported
@MartinSLewis Been with @AskNationwide for 40 years. However their recent awful customer service is making me reconsider my loyalty which is a huge shame.
-
amaan
(@amaan60908136) reported
@AskNationwide Hi I have tried everything to sort this out and everyone has said they are not able to help or stutter when I’m ask them a general question they are as confused as I am in the situation and they told me honestly they do not know what to do
-
Myles Drake
(@mylesdrake) reported
Disgusted at @AskNationwide and their customer services operatives. 15+ years of wasted custom. Any recommendations of decent banks?!
-
Caroline Daly 🎭
(@cdaly72) reported
@Nogimics @MartinSLewis @AskNationwide I've only been with them since 2006 when I took out my mortgage and opened a new current account at the same time. Wouldn't dream of moving and yes, the fairer share payment is very welcome! Never had any issues with them.
-
amaan
(@amaan60908136) reported
@AskNationwide But everytime I have called I’ve been told there is nothing they can do is fustrating and your team being as confused as myself says it all to me that they do not what to do to resolve this issue