Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 02/05/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Login (29%)

    Login (29%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Fulham, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • wendy_headon Wendy Headon 💙 (@wendy_headon) reported

    @AskNationwide No, rarely use website - these days everything done on phone even though i might be ancient according to g'children!

  • louis_xix_ LM (@louis_xix_) reported

    @AskNationwide I was provided with a phone number to call to add an international number to my account but it doesn't seem to be working for me - is there an email I can contact instead?

  • oftenpure OftenPure (@oftenpure) reported

    @AskNationwide They said I must give them 3 weeks to search for a test but after 3 weeks will be after my test and I said this but they still wouldn't give refund. I really need this refund. I wasn't expecting to find a date on the DVSA site but I just happened to refresh it and find one.

  • oftenpure OftenPure (@oftenpure) reported

    @AskNationwide I paid a website to help me find a driving test slot earlier but I found one on my own and now I don't need them so I asked for a refund but they won't give me it.

  • PreeceUK PreeceUK (@PreeceUK) reported

    @AskNationwide Downloaded your app but can't get it to work. Won't accept PASS number even though it is correct. Help please.

  • ALondonPigeon_ Holly (@ALondonPigeon_) reported

    @AskNationwide my pass code won't work for the app. I've tried resetting my pass code and it won't accept the new pascode either. Is it working properly?

  • nomoneyforbeer Woody (@nomoneyforbeer) reported

    @AskNationwide hey you guys. Since my last iPhone update the app on my phone doesn’t appear to be working anymore. Is this a thing or only my phone🤔

  • stewartdblack Stewart Black (@stewartdblack) reported

    @AskNationwide - are you asking everyone to re-enter their account details when they access the App?

  • tinymlindo Destiny Mills-Lindo (@tinymlindo) reported

    @AskNationwide Hello, can I please get a copy of bank statements posted to me? As my banking account has been closed down. Thanks

  • wendy_headon Wendy Headon 💙 (@wendy_headon) reported

    @AskNationwide No, haven't cleared browsing history, entering manually not through favourites, and why happening via website AND app?