Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 05/27/2024 18:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Transactions (40%)

    Transactions (40%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Transfer (21%)

    Transfer (21%)

  4. Website (5%)

    Website (5%)

  5. Login (4%)

    Login (4%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, London, Byfleet, Finchley, Twickenham, Cricklewood, Southall and Wembley.

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City Problem Type Report Time
United KingdomHounslow Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomByfleet Mobile App
United KingdomFinchley Mobile App
United KingdomLondon Transfer

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • teddsmedia04 teddsmedia04 (@teddsmedia04) reported

    @1pMobile Sorry I meant to say I have been having issues, I think it’s cuz your website doesn’t support the extra security that @AskNationwide or @LloydsBank support.

  • nicolagraham_ Nic. (@nicolagraham_) reported

    @AskNationwide hi, I’m trying to log in to my account to access my mortgage information and I can’t get logged in, but when I call the helpline I get an automated message that you can’t service my call today and the line cuts off.. can you help please?

  • wenshalftime Wendy Reed (@wenshalftime) reported

    @AskNationwide But app required an update. Downloaded the update and the options were Register or Open An Account (ie the update didnt recognise me). I’m just trying to find out why I am left embarrassed at tills with no access to the funds I definitely have!

  • malcpowers Malcolm Powers (@malcpowers) reported

    @AskNationwide as a long standing customer, I am utterly appalled at the shoddy way a member of my family has been treated after having been a victim of fraud. Wasted 3hrs today being sent from pillar to post and still not resolved.

  • 31jjt Jack | (@31jjt) reported

    @AskNationwide hello, I’d like to file a official complaint regarding my TMW mortgage due to the customer service.

  • nhudspeth Neil (@nhudspeth) reported

    @AskNationwide Yes.. I could access the online banking via SMS code but not via card reader code. But I could not set up a new payee because you need a card reader to do that. It was fixed the following day.

  • Sebasti47140057 Sebastian (@Sebasti47140057) reported

    @AskNationwide When you gonna fix Nationwide android app??? Last update ruined the app making it useless👎After trying to login every single time same message appears "We're sorry... We are currently experiencing technical problem. Please try again later." When you gonna fix it?

  • dibbbling Deb (@dibbbling) reported

    @AskNationwide appalling customer experience. You put a stop on my card (without telling me) so i can't internet bank until you decide to send me a new one. Covid means i need to internet shop for delivery. And your customer service said tough, you can't get anything on internet.

  • Sebasti47140057 Sebastian (@Sebasti47140057) reported

    @AskNationwide So definitely the issue is bug in recent update 👎Using 7 other bankings app no issues at all... Online banking via browser is stone age.... We are living in mobile devices age...

  • Sebasti47140057 Sebastian (@Sebasti47140057) reported

    @AskNationwide When you gonna fix it? The issue is on your end not on the end of users... Many of us can't access to online banking via Nationwide app while there is no issues at all with any other banks android apps like Barclays and others... I'm using currently 7 banking apps on my phone.