Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 02/12/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Walton-on-Thames, Fulham and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • beardylonghair Mike Johnson (@beardylonghair) reported

    @AskNationwide your app is still not working since IOS 15 update. This is really not acceptable when developer versions have been available for months now. Can you please stop pretending nothing is wrong. Go to App Store & sort reviews by most recent, many people having issues.

  • Benzo86lfc Benzo (@Benzo86lfc) reported

    @AskNationwide been trying to make a payment on my argos card for several days but can't because the nationwide page pops up and refuses to let me click continue after inputting the verification code. Could you please fix this issue before I ended going beyond the deadline????

  • Richardmcfc Richard Carter (@Richardmcfc) reported

    @AskNationwide I can’t see my balance that’s the problem. I don’t know what I can can’t spend. My sainsburys cash machine isn’t working so couldn’t get a balance so didn’t even attempt to get fuel or food so thanks for that.

  • jamiewhite862 Jamie White (@jamiewhite862) reported

    @AskNationwide This issue is beyond a joke now. It’s been weeks, I get I’m using a Beta, buts it only a incremental one, so there are no significant changes, just bug fixes. If by the end of the day I still can’t access my account, it’ll be getting closed tomorrow. Your choice!

  • beardylonghair Mike Johnson (@beardylonghair) reported

    @AskNationwide Hi Gill, thanks for the reply. This has been an issue since IOS 15 stable which is still yet to be fixed. The solution is to move to a bank that actually cares about customers, which I’ll be doing first thing tomorrow. @StarlingBank & @monzo apps both work fine. Regards, Mike

  • SpaceCadet_74 SpaceCadet_74 (@SpaceCadet_74) reported

    @AskNationwide we've just opened a new joint acnt due to Tesco Bank closing but are having issues setting up the switch. The verification page just keeps reloading both using the card reader or the passcode. I tried calling but the telephone banking is closed. Most frustrating.

  • MrDannyJennings Danny Jennings © (@MrDannyJennings) reported

    @AskNationwide Hello. How do I close my account? I only have a help to buy ISA opened

  • AndyHeWrote Andrew (@AndyHeWrote) reported

    @AskNationwide @Owen1401 Your team of developers have really let themselves down. People are saying it doesn’t work on iOS 15 which is the most recent official release.

  • icegem1990 Gemma Trathen (@icegem1990) reported

    @AskNationwide for about 3 days now I’ve been trying to log in to my online banking app and it’s not loading, is a problem with the system?

  • PhilipOlivier8 Philip Olivier (@PhilipOlivier8) reported

    @AskNationwide has taken my direct debit twice. After contacting them they promised to not do it again, but they are not refunding me the double payment. Quick to take your money, nowhere when you need them to fix their error. #badservice