Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 01/25/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Fulham, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • elouiseexo 🌤 (@elouiseexo) reported

    @AskNationwide Hi i was meant to receive my wages today as my payslip says 31st, is there an issue?

  • Paul96626327 Paul (@Paul96626327) reported

    @MrSoprano82 @AskNationwide Obviously they have a problem mate but they never admit it. They're always having problems but never admit to it

  • jackypat Jacqueline (@jackypat) reported

    @AskNationwide is there a problem with online payments today, someone trying to tf money to my account has message saying Nationwide unable to process payment at present time

  • sassybadassy15 Jen (@sassybadassy15) reported

    @SimplyBeUK why have you taken two lots of payment for one item? @AskNationwide can you help assist in recovery this please as I'm stuck in the middle with both of you blaming the other

  • KazzaB10 Kazza B (@KazzaB10) reported

    @HSBC ' Opening up a world of opportunity for our customers' rubbish! My 86 yr old mum has just walked up a hill with £300 in £2 to put into her account - a customer over 50 yrs to be told she couldnt, no counters! Shameful! Walked down the hill to @AskNationwide.no issues.

  • kaycee109 Kathryn Coffey (@kaycee109) reported

    @AskNationwide It would be helpful if you didn’t leave people on hold with no idea how long they may have to wait. Gave up after 20 minutes…not really acceptable customer service.

  • safc442 mark (@safc442) reported

    @AskNationwide Hello can you help me I have a besness called LBK upholstery I’m getting a few call of people who bank with nationwide asking me money been taken out there account because your bank using LBK for abbreviation for labbrooks bookies can you help me please

  • SophySonic Sophy (@SophySonic) reported

    Hi @AskNationwide do you know when your DIP online services will be back up and running? I really need to get it sorted today and was told on the phone that they’re unable to access it either. Thank you

  • PMssewerswims I P Freely (@PMssewerswims) reported

    @AskNationwide Your systems are absolutely shocking. Web chat appalling, antiquated and slow. Telephone banking even worse. Shocking treatment of customers.

  • rainbowhawk Tim Thomas (@rainbowhawk) reported

    @AskNationwide payments issues again? Salary not showing, employer assures payment was sent on time