Is Nationwide down in Ashford, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (59%)
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Website (22%)
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Login (7%)
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Transactions (4%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
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Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Millar
(@GrahamMillar19) reported
@AskNationwide Really? So supposing I didn’t have internet access, I wouldn’t know until tomorrow that my payment had cleared?
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Mscryptonian
(@mscryptonian) reported
@AskNationwide This ongoing issues need to be resolved. It's the second time in less than 2 weeks customers have been inconvenienced. This is unacceptable.
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Maria
(@MCR0211) reported
@AskNationwide But you aren't actually sorry are you, because we still don't have our money! Where is it? What about some proper help rather than an automated response @AskNationwide ? Do you really think I'd be up at 3am if this wasn't bothering me?
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Brooksy
(@andybrooks69) reported
@AskNationwide - Let’s make things clear from the start, the problem is NOT sorted. Money hasnt arrived in our Nationwide account which is a standing order from my NatWest account on the 1st of every month. My mortgage DD (amongst others) has been returned as not enough funds.
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kathleen reid
(@independencekat) reported
@AskNationwide That is purely Lip Service your giving me. I've contacted you numerous times explaining our situation, everytime " sorry but..." You left us without money for shopping, I have to cancel my two additional needs sons respite. What's not to understand? We needed access to our money
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Jill Green
(@Jillybellybobs) reported
@AskNationwide Sally everything working normally does not answer my ? Or the hundreds of tweets on here. What is causing the problem further off and why has it happended more than 3 times, other svs working normally is no good if no money is coming in 1st off, NW quick to message if otherway
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Maria
(@MCR0211) reported
@AskNationwide @MarkTaylor1418 No it's not working, as we are still waiting for money too. Where is our money @AskNationwide ?
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Jill Green
(@Jillybellybobs) reported
@AskNationwide I have shares like most customers with it being a mutual b society and people just want a bit of honesty not feeling like they are being fobbed off and made to feel they are not important and their opinions and issues are irrelevant as without cmrs NBS would not exist
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petrina brennan
(@petrinabrennan9) reported
@AskNationwide Compensation is clearly needed for each and every customer!!! Once is forgiven,twice is a clitch but thrice needs compensation unless you are happy to loose a lot of customers???
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Maria
(@MCR0211) reported
@AskNationwide @katiepike59 It's not working normally as we are still waiting for wages to appear in our account! Where is our money @AskNationwide