Nationwide

Is Nationwide down in Ashford, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 01/18/2026 01:20

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Fulham, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Zoya_o1 Zoya (@Zoya_o1) reported

    @AskNationwide An elderly neighbour lost her cards and needs help cancelling them.

  • jackie891 Jax (@jackie891) reported

    @AskNationwide Ha that’s a joke! Been in the phone with an adviser for 34 mins who has no clue what she is talking about keeps saying I list my card which is not the case at all! Horrible service

  • b_b_boris Boris (@b_b_boris) reported

    @AskNationwide Your contact number disconnects when you request to speak with someone. Is the service in operation?

  • BobMath91726604 Bob Mathews (@BobMath91726604) reported

    @AskNationwide Hi Mel , yes , latest version of the app . Have uninstalled and now it won't even let me reinstall the app as it's giving me the same error message !!

  • BabanCat1 Cat 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BabanCat1) reported

    @AskNationwide is there a problem with the App today? Can’t access on any device

  • FreddySky Freddy C. 🌈 🇮🇹🇪🇸🇵🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇰🇫🇷 (@FreddySky) reported

    @TwoStoreyADL @AskNationwide Awful, every year they get worse.

  • ChrisSSocha Chris Socha (@ChrisSSocha) reported

    @AskNationwide Hey 👋 Just noticed a number of payments made yesterday (4th March) and today (5th March) are showing up in the app as though they’re happening tomorrow (6th March). Not a big issue, but seems wrong. Not sure if related to the maintenance earlier?

  • racheybabey Simple Rachel (@racheybabey) reported

    @AskNationwide Hey guys, I've got two current accounts and a child's saving account I need to close down. How best to do this?

  • itsjillgardner The-Fat:Controller 🏁🛡😀🟥🦕🥩 🗽 (@itsjillgardner) reported

    Dear @AskNationwide Why are you incentivising your customers to use a bank card with their shopping. I am a loyal Nationwide customer of nearly 30 years. I prefer to use cash for many reasons. Do I get any rewards for withdrawing cash from your counters? #CashIsKing

  • BobMath91726604 Bob Mathews (@BobMath91726604) reported

    @AskNationwide Thanks Mel , I'll try rebooting the phone in a bit and see if that helps. although it obviously doesn't explain why I can't access the desktop site on my MacBook , things that make you go hmmm ...