Is Nationwide down in Ashford, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (26%)
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Login (26%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Ashford, Surrey, England
The most recent Nationwide outage reports came from the following cities: Kensington, Worcester Park, London, Hounslow, Walton-on-Thames, Fulham and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Login | |
| Kensington |
Withdrawals | |
| Kensington |
Website | |
| Worcester Park |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Sansom
(@jonsansom) reported
Hi @AskNationwide , when you put a block / hold on an account holder's card, it would be great if you could send them an SMS about it, or secure message through online banking, rather than a letter which still hasn't arrived nearly a week later
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Alex
(@thewinelake) reported
@AskNationwide How much longer is covid going to be used as an excuse for shoddy service?
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Jess Goyder
(@JessGoyder) reported
@AskNationwide can’t log in to your app - which happens so frequently. I often have to delete it and go through the whole installing process again. Anything you can do to help this time? Many thanks.
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Tommo
(@Tommo60847783) reported
@AskNationwide You aint smart, I said I have no mobile. That's the crux the problem.
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Anne Lidwell
(@a_lidwell) reported
@rstar666 @AskNationwide @georgebowden So pleased you are still plugging away on Twitter. I recently sent letter to the CEO with blow by blow descriptions of all the error messages. I’ll let you know if that does any good. All I’ve had so far is letters telling me how to complain to ombudsman. Outrageous!!
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Debbie
(@debsb155) reported
from
Swindon, England
And today’s award for shocking customer service goes to @AskNationwide sending us round in circles and getting nowhere… I pity the person I see in branch later
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karris lydia
(@Karrisbella) reported
The service in @AskNationwide is absolutely horrendous. they prompted me to close my bank account, they were extremely rude and on top of all that they gave me the wrong balance. Will never be banking with them again. #nationwidebank #nationwideuk
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Tommo
(@Tommo60847783) reported
@AskNationwide I think I am going move my account. I had this all day. I have been around the block trying to buy a new mobile because Nationwide have made it so secure that I cannot spend my own money.
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Alexa Tyrrell
(@Lexicharm) reported
@AskNationwide If you class help as not communicating in a timely manner, leaving our mortgage chances in tatters, then to use a piece of snail mail as an excuse when everyone knows Royal Mail was backed up in December due to COVID! Atrocious service. Exact opposite of helpful
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Harriet Gibson
(@Harriet69815270) reported
@AskNationwide I can't access my app or online banking due to 'technical issues' do you know when this will be fixed?