Is Nationwide down in Ashford, Surrey, England?
Problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Nationwide
Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Website (27%)
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Login (25%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Ashford, Surrey, England
The most recent Nationwide outage reports came from the following cities: Kensington, Worcester Park, London, Hounslow, Walton-on-Thames, Fulham and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Login | |
| Kensington |
Withdrawals | |
| Kensington |
Website | |
| Worcester Park |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Fitzgerald
(@fitzy89) reported
@AskNationwide Hi, do you have an ETA for the payments issue to be resolved?
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warren haines
(@twitsmithy) reported
@AskNationwide You're have been trying to fix it urgently all day! We still have no knowledge of what the problem is or any indication of when it will be fixed.
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Shireen
(@xReenyx) reported
Lets hope @AskNationwide sort this problem ASAP because its payday tomorrow and i need that ****
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ELS96
(@ELSL96) reported
@TwunkWoop @sk94372333 @AskNationwide It is NOT "working now". And don't come on here telling people to "chill", when some of us haven't received our wages/money, a few days before Christmas! You've no idea the mess some people have been left in today.
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T
(@__TC___) reported
@AskNationwide @caitlin_tanase Instead of fobbing people off with a link to the same error message on the log in page, fix the problem. Some of us are without heating in 0 degree weather because we cannot get to wages / payments that we STILL havent recieved. Not good enough
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dafuknow
(@einefather) reported
@Daniel_R_P @AskNationwide 24 hours now nationwide you’re not releasing money wtf is going on?
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Threnodial_boy.
(@ThrenodialBoy) reported
@Playtime8978 @AskNationwide All of the "Terribly sorry, awfully unusual, Soon as possible" .. Etc Obviously don't help me whatsoever, we try and plan for the unforseen but #NATIONWIDE losing my money!?
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Katie
(@xxKatieDx) reported
@AskNationwide A fix before Xmas eve would be a great help 🤞
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Amma Opoku
(@OpokuAmma) reported
@AskNationwide @AskNationwide the fact that your systems are down and you are not able get payments through for over 12hrs is terrible. No solid updates to customers either. This is basically another Level of bullshit. Really disgusting.
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Stewart ****
(@AuthorSJB) reported
@davieboy9050 @AskNationwide I’ve also heard that they’ve moved to Azure. If that’s the case, it’s outrageous, given Azure’s awful reputation. But surely no competent I.T. department would fail to continue running the old system side by side for a while after the changeover, to give time to iron out the bugs