Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 02/18/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (30%)

    Login (30%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, London, Walton-on-Thames, Fulham and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Login
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LBardsley44 L Bardsley (@LBardsley44) reported

    @AskNationwide Why doesn’t anyone answer the phone Your customer service is terrible

  • PTrebilcock Peter Trebilcock (@PTrebilcock) reported

    @AskNationwide Windows 10 on a PC is usual, though I had the same problem on Linux Mint laptop. Firefox browser on both. Error screenshot was from the Windows machine. Phone, which I rarely use for banking, is a Samsung A40 running Android.

  • PTrebilcock Peter Trebilcock (@PTrebilcock) reported

    @AskNationwide Sure. (Sounds odd, though, since I attached a screenshot rather than a link.) "We seem to be experiencing some technical problems." (And a "Continue" blue button below.)

  • Richardmcfc Richard Carter (@Richardmcfc) reported

    @AskNationwide Well I wouldn’t know what’s going on with my account. You refuse to help people with and Apple devise. Disgraceful. Blame Apple for it all and leave customers abandoned.

  • placeinthesun51 Finbar Saunders (@placeinthesun51) reported

    @AskNationwide what’s wrong with your mobile app. I just get a picture of a blurred countryside scene . I can’t access my account

  • MikalaD Mikala Dainter (@MikalaD) reported

    @AskNationwide A complaint gas been raised but that takes 5 working days to get a response. In the meantime I have failed DDs abs incurring default notice charges and putting my interest free rates at risk as it appears I am not payi g my bills. Had absolutely no response from the switch team

  • BtcStonks Leaky Wallet (@BtcStonks) reported

    I advise everyone to close their nationwide accounts , they are quite happy to commit fraud and steel money @AskNationwide Since Friday they have taken over my friends account she cannot even get **** with her wages as she can’t access her account. #nationwidetheives

  • MikalaD Mikala Dainter (@MikalaD) reported

    @AskNationwide I have been on the phone so many times and find it extremely stressful as nobody can do anything. If I call this number is someone empowered to fix it

  • Richardmcfc Richard Carter (@Richardmcfc) reported

    @AskNationwide Can’t check my account because nationwide refuse to update their systems for Apple devises leaving customers screwed. Complain and get nowhere. You have to change your phone we aren’t doing anything to help was the response.

  • jonahgregory_ Jonah Gregory (@jonahgregory_) reported

    @AskNationwide I believe Im being charged twice for a transaction which has caused my account to go into minus numbers despite not having an overdraft. Any help would be appreciated.