Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 02/28/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (26%)

    Website (26%)

  3. Login (26%)

    Login (26%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Kensington, Worcester Park, London, Hounslow, Walton-on-Thames, Fulham and Slough.

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City Problem Type Report Time
United KingdomKensington Login
United KingdomKensington Withdrawals
United KingdomKensington Website
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Login

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • curvescurls2 curves&curls (@curvescurls2) reported

    One of the worst customer service ever @AskNationwide Terrible service.

  • KiZaiandI KiZaiandI (@KiZaiandI) reported

    @AskNationwide Thanks Nick! My account comes with Breakdown Cover - is this something I need to set up/register with you or do I just call the number on your website if something happens?

  • AndreaAnn_M Andrea Mattis (@AndreaAnn_M) reported

    @AskNationwide disappointed with your telephone service. Your app has kicked me out. Trying to ‘re-enrol’, tells me@that you haven’t got my mobile (don’t believe that). So when I call (twice) I cannot get a simple update done. 1st caller not helpful and 2nd caller connects me 1/2

  • JulieAl61848465 Julie A (@JulieAl61848465) reported

    Worst ever customer service from @AskNationwide. Have power of Attorney and spent hour and a half on the phone trying to organise Web banking for my disabled dad and no further forward. Shambolic.

  • jessiemcdonnell Jessica McDonnell (@jessiemcdonnell) reported

    @AskNationwide Is there another option for a savings account that I can have instant access to and put more than £100 a month?

  • SpringerRum RumSpringer (@SpringerRum) reported

    @Daily_Express @AskNationwide Great service. Terrible systems. Like rubber band systems.

  • braylcfc Jordan Bray (@braylcfc) reported

    @AskNationwide hi I need help regarding my account my phones isn’t working so can’t send calls

  • klyg7 klyg (@klyg7) reported

    @braylcfc @AskNationwide Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • PoppyHardy Poppy Hardy (@PoppyHardy) reported

    @AskNationwide I’m having issues with O2 holding a deposit for finance that wasn’t granted. They said it can take up to 14 days but it’s been 7 days already and I really need the cash back

  • GeorgeMeakin_ Georgee#3333 (@GeorgeMeakin_) reported

    @AskNationwide I have access to the app but not online if thats ok?