Is Nationwide down in Ashford, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (42%)
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Website (21%)
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Login (19%)
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Transactions (12%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Ashford, Surrey, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Website | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login | |
| Kingston upon Thames |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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🌼🌼🌼
(@perks0fsue) reported
@AskNationwide hey it won’t let me report my card lost , as I lost it . I can’t find it on the banking app I can view the account but to report it lost I can’t find it on there please help me
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Paul Stuart
(@PauliBhoy7) reported
@AskNationwide To do what? Every call he has had with your staff has resulted in him repeatedly being asked if he shared his account details with anyone. We have no trust in you whatsoever. Since the account transfer service to nationwide he has had nothing but issues. What can you do?
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Rhys McDonald
(@rhysmcd1882) reported
Firstly @AskNationwide your bank closes my Visa dispute despite evetything I have gave as evidence secondly I call your office hangs up several times then thirdly I call back and you are closed after getting told you were busy helping other customers can you help me
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Pete
(@Fergalson) reported
1 week (5 working days) and your useless systems and processes still have not returned my money. Admin and finance teams not taking calls from your customer service agents and your own complaints team missing their SLA on responding. I just want my money back @AskNationwide
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Seann Crowe
(@CroweSeann) reported
@AskNationwide hi there. How do I get a replacement debit card ,as mine has stopped working in some ATMs. Thanks .
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Chloe Simmons
(@chlosimmons) reported
@AskNationwide I updated it today, and it's showing as updated on my online banking & my app but for some reason I'm unable to get a full statement with my new address on it until 3 working days. I need it for a mortgage application urgently.
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David
(@Mustangdave1977) reported
@AskNationwide getting fed up! Locked out of internet banking through no fault of my own, won’t let me re-register and customer service agent won’t do an internal transfer to my flex account so I can access my money
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Kev
(@KevT1987) reported
Hi @AskNationwide I'm looking to increase my monthly repayments on my mortgage but can't find the right page on your website as the 1 I clicked on says application not available at this moment
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Chloe Simmons
(@chlosimmons) reported
@AskNationwide Hi Mel, I tried everything but the customer service agent was uninterested and inflexible after I waited on hold.
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Pete
(@Fergalson) reported
@AskNationwide Why bother? 6 phone calls (nearly a whole working day according to your staff so it seems) haven't done the trick - no one is able to see the scale of this problem and just solve it. Honestly, it's worse than dealing with my local council. It is a total and utter joke!