Is Nationwide down in Ashford, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (27%)
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Website (24%)
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Transactions (12%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near Ashford, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Hounslow, Hayes, Wembley, Kensington, Worcester Park and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Hounslow |
Login | |
| Hayes |
Transactions | |
| London |
Login | |
| Wembley |
Mobile App | |
| Kensington |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Cherico
(@ChericoRoo) reported
Word of warning - NEVER be tempted to rely on your banks breakdown service. We pay for European recovery through @AskNationwide. After breaking down 13 days ago, being left stranded, paid for repairs that weren't done so we broke down again now at Folkestone to find they lied.
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Cherico
(@ChericoRoo) reported
@AskNationwide We broke down on the 13-Aug. They have let us down time and time again and after 15 hours in a recovery truck driving up through France to the tunnel the recovery truck we were told had been arranged hasn't and we’re stranded again. This is beyond ridiculous its incompetence
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Chanel Marie
(@itsmsangelldn) reported
@AskNationwide Down to 2 staff at Nationwide SW16. No security to manage the influx of people coming into branch. Poor staff are trying their best to manage whilst being so short staffed. Head office clearly not putting support measures in place to protect staff or public.
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Urvisha
(@vishsofly) reported
@AskNationwide Hi I need help! Have sent a DM please help!
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Tom Perry
(@Tomp29193) reported
Very dissapointed with the experience I'm having with @AskNationwide, usually fantastic customer service however this advisor I've been on the phone too for the last half an hour is dreadful. Has absolutely no clue of what he is doing and has made a simple transaction v. painful
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Terry Whenham
(@TerryWhenham) reported
@AskNationwide Thankfully her Financial Adviser has resolved the issue. We are transferring her assets away from your bank. Your managers have no time to work when they are on Twitter all day! Not in branches mind, they are let down by your HO operation.
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Clare
(@CbrownieB) reported
@AskNationwide are there issues with banking as we have two separate pending payments showing that have already been taken (so these pending payments are duplicates) which has now taken the account overdrawn by a substantial amount!
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Cherico
(@ChericoRoo) reported
OMG our break down saga continues - after promising us we would be picked up from Folkestone for the final leg @AskNationwide breakdown have just told us there is no-one available to recover us and we’re now stuck in bloody folkestone. After a 2 week saga this is the final straw
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Ben Whitefoot
(@bennywhitefoot) reported
Heads up for anybody with a personal loan from @AskNationwide banking for 12 years .DONT pay it back in full /advance . I paid off £6000 in one .Went back a few months later for some support literally 400£ and wouldn’t let me Have it . Credit systems a farse.
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Matt McVicar
(@mattmcvicar) reported
@AskNationwide Hi Karen, thanks for getting back to me. I’ve checked and no payments pending or debited. So looks like payments not going through, some part of the handshake between you and Royal Mail isn’t working.