Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 01/16/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Fulham, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • lottiethearian Lottie (@lottiethearian) reported

    @AskNationwide I'm experiencing issues with my card when I try to purchase anything online but it works when I go in the shops. "Your transaction wasn't authorised. Please contact your bank."

  • stretchmc S T R E T C H (@stretchmc) reported

    @AskNationwide morning. Received a check from the UK. I’m based in NL, bank is ING. Help 😎

  • marklunn14 Mark Lunn (@marklunn14) reported

    @AskNationwide Just tried that but it still keeps crashing and saying technical problems

  • LiamODellUK Liam O'Dell (@LiamODellUK) reported

    @AskNationwide This is great to see, but please consider the colour of your subtitles in these clips. The white blends in with the desk and the yellow is completely unreadable. Captions should be high contrast and preferably with a black rectangle behind the test to help them stand out.

  • W31JMW Jimbö72 (@W31JMW) reported

    @AskNationwide I think it's obvious what the issue is. #lookatthepic

  • Vevers07 Dan_Vevers (@Vevers07) reported

    @AskNationwide @SamsungUK Had my Visa card removed from Samsung Pay at 2am last night - now when I try to add it back, I get an error message saying "card information not valid". It was working fine up until now, not sure what the problem is? Nationwide still shows as supported.

  • iteachyouknow Mr H (@iteachyouknow) reported

    @AskNationwide can I ask how I can phone my local branch (only option on website to open flex account) when your central switchboard constantly tells me the branch phone is closed?

  • little_penn little miss penn (@little_penn) reported

    @AskNationwide could someone please have the decency to get back to me regarding our re mortgage application. We are existing customers and the lack of customer service we have received despite numerous calls is disgusting!

  • tillathenun Andrew Till • Mr. EV (@tillathenun) reported

    @defmech @AskNationwide @monzo That's good to know. Also no issue with Barclays. It's just a payment reference after all! I'm paying builders regularly right now. I just want to change the invoice number each time. It's maddening!

  • ricky____k Ricky K (@ricky____k) reported

    @AskNationwide hi there, just looked into this. it doesn;t seem to show my name or address on the current statement. problem i have is i have switched to you and my ISA needs to see the statement to make it my nominated bank account.