Is Nationwide down in Ashford, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (31%)
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Website (28%)
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Mobile App (27%)
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Transactions (10%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map Near Ashford, Surrey, England
The most recent Nationwide outage reports came from the following cities: Hounslow, London, Walton-on-Thames, Fulham and Slough.
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Website | ||
| Login | ||
| Login | ||
| Login | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Toby
(@RoyTroy9j77) reported
@EmmaJames_UK @AskNationwide Appalling levels of service. My mums home insurance is up for renewal in one week and I've told her I'll find a new company. They've left my folks stranded despite their emergency support. Absolutely appalling
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JT
(@uncleplug) reported
@AskNationwide A complaint has already been raised with you but given how you’ve hidden behind responsible lending as an excuse for atrocious service, I expect a whitewash. I just want other prospective customers to be aware that their house purchase may fall through from your awful service.
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dan1234567890
(@dan12345678905) reported
@townesvannev @AskNationwide Same here with my login!
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Brainless
(@BrainlessRap) reported
@AskNationwide I am not a customer of the Nationwide, but I paid my employee’s wages to your bank with the wrong sort code. The support doesn’t want to speak to me or to her regards this matter. What shall I do?
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MarkK
(@townesvannev) reported
@AskNationwide Hi team. I am checking my accounts via your mobile app. My savings are there but my mortgage accounts are missing. As sweet as that would be, I guess it's a glitch at your end?
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Brainless
(@BrainlessRap) reported
@AskNationwide My bank said that the payment got through and where is nothing they can do. The support team in your bank stated that this account to which the money where sent does not exist. I am at loss here really as I don’t know where to go.
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Toby
(@RoyTroy9j77) reported
@EmmaJames_UK @AskNationwide Someone turned up and fixed the problem. They told my mum to complain about the plumber sent by @AskNationwide that came and went without doing anything 🙄
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Cohan
(@CohanRobinson) reported
When I was struggling a bit for cash @monzo put a freeze on all things interest for a few months to help out I just realised @AskNationwide never responded to me at all Just a data point if you're in need of a UK bank account
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MarkK
(@townesvannev) reported
@AskNationwide I just checked with a friend. She has the same issue. You should not need my input to solve your major incident.
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Darryn Probert
(@DarrynSP) reported
@AskNationwide feel really let down by nationwide. Have 7 weeks left on fixed term mort. Had to move home to help family, couldn’t port mortgage because you don’t like contractors and in these hard times going to charge me a full years early repayment fee “We’re on your side” ha