Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 12/25/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RyWills94 Ry (@RyWills94) reported

    Why is it @AskNationwide always have issues with their fps, sort it out!

  • EuphoriaNumb Numb Euphoria (@EuphoriaNumb) reported

    @AskNationwide @ShakeyDay How come you're minimising the problem by saying this evening? I'm so confused with who's running your customer service department and super disappointed that I'm banking with you. The link you're sending out also doesn't reflect what you're saying.

  • Ryan_Edw Ryan_Edwards (@Ryan_Edw) reported

    @AskNationwide Are there issues with money going into accounts?

  • GrahamWilson999 Graham Wilson (@GrahamWilson999) reported

    @AskNationwide Maybe if Nationwide concentrated on having there systems working correctly instead of giving out prizes. How can a technical issue wipe out payments only days before Christmas. Shocking. Hope NW have some prize money left to pay compensation to affected customers!

  • MoistSausage14 👊 (@MoistSausage14) reported

    @AskNationwide Been waiting for a payment all day are accounts still down? Less than 4 days before Christmas this is far from ideal.

  • DonneronWilson Donna Wilson (@DonneronWilson) reported

    @liquidaria @AskNationwide It doesn't say that on the actual website. Still saying fully broken :(

  • suziempay suzie (@suziempay) reported

    @allyshacrow @AskNationwide Same here all those people having wages or benefits or even from relatives to help out in these last few frantic days how can you do it or even buy online if u can't get out ?! Awful and so much xtra stress we don't need

  • Godzilla9910 Riz M (@Godzilla9910) reported

    @AskNationwide Hi. I have payments going out on the 24th ,I need to have money in there for it to go out but obviously there is a problem with incoming payments. Would nationwide cover any charges which I might get

  • a_little_wilde (@a_little_wilde) reported

    @AskNationwide Okay your apology is great and all but not having access to my money for almost the whole day meaning I couldn’t purchase essentials for my 1 year old is more than a slight inconvenience

  • JustAdNauseum Chris Hole (@JustAdNauseum) reported

    @AskNationwide Is it true that this absolute mess has been caused by an error while switching systems to a Microsoft Cloud based service? If so, you know what's wrong and will have at least some idea how long it will take to fix. That information is not yours to keep to yourself, get talking.