Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 11/28/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • PerColbeck per colbeck (@PerColbeck) reported

    @AskNationwide hello. Wonder if you can help please. My app won't work. It keeps saying there's a technical problem, close and restart app. I've tried reinstalling it to no avail.

  • JaxStarOfficial Jax N (@JaxStarOfficial) reported

    @AskNationwide is there an issue with the app? All my accounts have disappeared from the app and I can’t access my money

  • JaxStarOfficial Jax N (@JaxStarOfficial) reported

    @AskNationwide I can’t access online either

  • gemmzy Gemma Lewis (@gemmzy) reported

    @AskNationwide since I updated the app a few days ago I can't log on & get a message saying technical issue. Uninstalled, reinstalled and updated phone & still can't log in. Need to check accounts & move money across so very frustrated at the moment.

  • steb2001 Stebakero (@steb2001) reported

    @AskNationwide i want to pay off one of my loans but you are not letting me as not paying them off in right order (🤯) so am paying extra interest and unable to reallocate my budget to other things. heard of the cost of living crisis?! this doesn’t sound legal and is poor service

  • judeGibbons Jude Gibbons (@judeGibbons) reported

    @AskNationwide Hi, having a problem making online payment from Coop bank to my NW credit card. It gets returned to my account immediately, using details I've used ok for years. I can make a payment from same account to my NW flexaccount with no problem. What's going on?!

  • TonyCullinane Tony Cullinane (@TonyCullinane) reported

    @AskNationwide Why is your mobile app not working. I haven't been able to use it for 2 days. I uninstalled and reinstalled it but still doesn't work.

  • TonyCullinane Tony Cullinane (@TonyCullinane) reported

    @AskNationwide Hi Laura, I don't think calling your standard Helpline will be of any help to me, and I don't have time to spend on the phone. Are you aware that your App doesn't work?

  • SergeantBodger Roger Davidson (@SergeantBodger) reported

    @uk_sf_writer @NoCellNumber1 @AskNationwide Not had an issue in 35 years or so (they were always my mortgage lender, when I had one)

  • wallacewill17 WilliamwallaceX25 (@wallacewill17) reported

    @AskNationwide you didn't help me and my family after 20 years as customers and never missing a payment!!!! kick us to the curb like trash... thanks nationwide...