Is Nationwide down in Ashford, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Login (29%)
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Mobile App (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Ashford, Surrey, England
The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Fulham, Slough and London.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
Login | |
| Fulham |
Login | |
| Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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🏴Mikey🇬🇧
(@RockingMikey81) reported
@AskNationwide Hello, yes all the details are correct I’ve done it 3 times. I’m trying to send money 2 someone and everything is fine until come to this page. when i pick my card i have two cards to pick so i pick my main card I’m using an press continue and this issue keeps coming up. thx
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Karl Newton Sports Photography
(@kwn_photouk) reported
@AskNationwide Still not working…
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M. McC.
(@MarkMcC57046578) reported
@AskNationwide OK, but your staff/website/social media all seem blissfully unaware. And why can't I speak to a senior PA of a senior officer in the organisation...
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Anne Cunningham
(@anne_anneuk) reported
@AskNationwide hi - i have flex plus car breakdown cover. Is my partner able to call out the AA if he breaks down and I’m not in the car? Thanks
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Dan
(@Dan42684214) reported
@AskNationwide Hi, I'm a landlord and my tenant had a plumbing issue that flooded the house, the third party company completely (CET) failed to deal with it and we had to get a third party to resolve the issue. Now I've received a call from nationwide "investigating" the claim.
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Nicola Kennaugh
(@sunshinebench) reported
@AskNationwide is the an issue with your website? I am trying to log on from laptop an it keeps coming up s unavailable?
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Stephen Pogson
(@pogson_stephen) reported
@AskNationwide being themesleves & reminding me why I left them - zero customer service - I had to prove my identity today due to my brother's death - I should have had a letter, I haven't & now your staff retain my drivers license & where is Customer Service - non-existent
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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🏴Mikey🇬🇧
(@RockingMikey81) reported
@AskNationwide Hello, i did try to do it again on the website bet the same issue happened again..so in the end I went to my bank and it’s all sorted now. Thanks again for the help anyway
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Emma Hunter
(@EmmaHunter96) reported
@AskNationwide VERY rude customer service by you!! I’m that upset and appalled I’m now swapping banks as it ridiculously bad how shocking you are.