Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 11/15/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (21%)

    Website (21%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (9%)

    Login (9%)

  5. Transfer (6%)

    Transfer (6%)

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • gemmzy Gemma Lewis (@gemmzy) reported

    @AskNationwide since I updated the app a few days ago I can't log on & get a message saying technical issue. Uninstalled, reinstalled and updated phone & still can't log in. Need to check accounts & move money across so very frustrated at the moment.

  • ThePutinHater ... (@ThePutinHater) reported

    @GBNEWS I've got an appointment for @AskNationwide tomorrow. Sorry @NatWest_Help but thus is a joke. 10 years with you gone down the drain 😒

  • elissia_james Elissia James (@elissia_james) reported

    @AskNationwide I haven’t even applied for the max overdraft limit for this year (being £3000) but when I go to increase it it’s says there are service issues. From talking with an advisor its an issue with a lot of the student accounts however it is still not fixed

  • RHYSyoutube R.Fouracre (@RHYSyoutube) reported

    @AskNationwide i am jist wondering how i go about paying for goods/service using cheques. I am needing to have a cheque book to pay for items as i dont want to pay over phone

  • daveyg34 davey green (@daveyg34) reported

    @AskNationwide I'm not talking about the pointless chat service with the Bot. The messaging service

  • Bazza_UK Bazza (@Bazza_UK) reported

    @AskNationwide And I'm sorry you can't see the damage that comes with something you support...I won't enable something that threatens my daughters future Also, just received a voting form from yourselves...good timing id say

  • johnjandtrish Tricia_ACCP_Jordan (@johnjandtrish) reported

    @AskNationwide hi I currently have a mortgage with you and I am looking at options to support my son to buy his first house, my question is what options are open to me? Shared ownership? Where I own a percentage of his property

  • elissia_james Elissia James (@elissia_james) reported

    @AskNationwide Yes, it doesn’t work either. Just says theres a service issue, even trying to increase by at little as £10 doesn’t work. It’s not working on a few of the student accounts of those in 3rd year also

  • SergeantBodger Roger Davidson (@SergeantBodger) reported

    @uk_sf_writer @NoCellNumber1 @AskNationwide Not had an issue in 35 years or so (they were always my mortgage lender, when I had one)

  • TonyCullinane Tony Cullinane (@TonyCullinane) reported

    @AskNationwide Yes, and I've just uninstalled and reinstalled the app. It made me reregister and then after registration when I tried to log in I got the same error message. So the app is "working" as it registered me, but won't let me log in.