Is Nationwide down in Ashford, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (57%)
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Website (21%)
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Login (11%)
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Transactions (7%)
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Transfer (4%)
Community Discussion
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Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Perry
(@Tomp29193) reported
@AskNationwide Update ... the member of staff i'm on the phone to from @AskNationwide doesn't even know who his supervisor is ... and they believe he is trustworthy with my money! I'm shocked at the absolutely awful customer service today! :(
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Alison Mannas
(@AlisonMannas) reported
@AskNationwide We've both spent a lot of time on the phone today and apparently someone will come back to us. Its a shame the mortgage advisor didn't pick up on the problem and rectify it. If we don't hear back after the bank holiday we will raise a formal complaint.
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Matt McVicar
(@mattmcvicar) reported
@AskNationwide Hi Karen, thanks for getting back to me. I’ve checked and no payments pending or debited. So looks like payments not going through, some part of the handshake between you and Royal Mail isn’t working.
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Urvisha
(@vishsofly) reported
@AskNationwide Hi I need help! Have sent a DM please help!
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nigel_crook
(@nigel_crook) reported
@AskNationwide for the last 4 weeks I have been promised a phone call to solve a problem that you caused with my credit card back in June, terrible customer service, why is it upto me as a customer to keep chasing you to solve the problem that you caused.
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Ben Whitefoot
(@bennywhitefoot) reported
Heads up for anybody with a personal loan from @AskNationwide banking for 12 years .DONT pay it back in full /advance . I paid off £6000 in one .Went back a few months later for some support literally 400£ and wouldn’t let me Have it . Credit systems a farse.
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Stephen Armstrong
(@thecomedyhobbit) reported
@AskNationwide No as she has other payments and now I am unable to travel, buy food or do anything over the Bank Holiday…Thanks for both letting me down and providing conflicting info to both confuse and frustrate…
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Anna
(@Banananna93) reported
@AskNationwide Hi my banking app is telling me I need to "re-enroll" and that I need my customer number but I'm not sure where I fan find this if I can't get access to the app. Could you please help?
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denisiw
(@denisiwight) reported
@AskNationwide what is the interest rate for the Loyalty Saver account please? I've looked on the NWide website but can't find it. I'm a 30+ years member.
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Cherico
(@ChericoRoo) reported
OMG our break down saga continues - after promising us we would be picked up from Folkestone for the final leg @AskNationwide breakdown have just told us there is no-one available to recover us and we’re now stuck in bloody folkestone. After a 2 week saga this is the final straw