Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 01/21/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Fulham, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • krisbradshaw Mr Duncan Bradshaw (@krisbradshaw) reported

    @AskNationwide also soon to be a mortgage customer with yourselves, I can't understand it at all.. I don't even wish to use the overdraft but I'd like it as a safety blanket if I accidentally go below £0

  • binhnguyen3101 BinhNguyen (@binhnguyen3101) reported

    @wallacepgames @AskNationwide Same here so I understand how you feel! I have been locked out of my account for the pass 5months.after appealing did not work I contact Multitask_support on Insta for help. I’m so happy

  • NeanyBa Barney Mc Neany (@NeanyBa) reported

    @AskNationwide @EDBMCMLXXVI Perhaps you would advertise how this fund can be accessed please Jade. There are some local Charities who need your support but how can they access it?

  • brith_right Speaking the Truth! (@brith_right) reported

    @heafichick @AskNationwide I’ll be shutting my accounts down! Actually looking into it as we speak. Nationwide my ***** 👎🏻

  • stephenharris26 Steve Harris (@stephenharris26) reported

    @AskNationwide Can’t get to the log in bit

  • regreynaxg1z Salome (@regreynaxg1z) reported

    @wallacepgames @AskNationwide My account wasn’t locked, Support was not doing anything over 30+ days since first reported.All access denied I couldn’t access it, I was so confused not until someone referred me to Multitask_support on Instagram who help me to reactivate it so of course they can help

  • Tamabellbrass ⚫️Dave R🌹GTTO (@Tamabellbrass) reported

    @AskNationwide Your adverts are ****

  • MiyesaA Miyesa (@MiyesaA) reported

    @AskNationwide I've called to speak with someone about upgrading my account and no answer. Then yesterday after my 5th attempt I got through to someone who then left me on hold for over 15 minutes. I then go to a branch who tell me it can only be done by phone. 😩 #help

  • lucyheathmakeup LucyHeathMakeup (@lucyheathmakeup) reported

    @AskNationwide I only signed up for the online banking today so wasn’t sure if it took time? Will try the website now

  • MsMarmitelover Kerstin Rodgers (@MsMarmitelover) reported

    Can anybody recommend any good working from home contents insurers. I've been with @AskNationwide for over a decade and they are not helpful.