Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 03/19/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, Hayes, London, Wembley, Kensington, Worcester Park and Walton-on-Thames.

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City Problem Type Report Time
United KingdomHounslow Login
United KingdomHayes Transactions
United KingdomLondon Login
United KingdomWembley Mobile App
United KingdomKensington Login
United KingdomKensington Withdrawals

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mi26847859 Sally Miles (@mi26847859) reported

    @AskNationwide Ridiculous! When can we access our wages????

  • sebastianavil13 Alexander Celleri (@sebastianavil13) reported

    @AskNationwide I haven't been able to access my wages on my nationwide app all day. I can't see what I've been paid? I can't budget or pay bills due to this. Not good at all .

  • StathamRebekah becksta (@StathamRebekah) reported

    @dazzababy84x @AskNationwide I need train fare for tomorrow morning. My mums having to drive to me and give me some money. Luckily I have people but some other haven't. They need to he dealing with this problem or shut it down until its sorted

  • liamlafferty_97 Liam Lafferty (@liamlafferty_97) reported

    @CaraWilliams09 @AskNationwide It’s a joke in this day and age, although they probably haven’t sorted incoming first as they will be receiving interest on it as it sits there. I am in the same boat, I have serious heart problems and my medicine needs to be taken with food, I haven’t had it today as I was

  • dazzababy84x dazza baby (@dazzababy84x) reported

    @StathamRebekah @AskNationwide No my partner my career he can’t get out at moment as Covid plus he’s with nationwide can’t even pay bills etc thanks @AskNationwide crap won’t even respond back help customers

  • liamlafferty_97 Liam Lafferty (@liamlafferty_97) reported

    @lilzowiebear @AskNationwide It’s a bloody joke. I dread to think the of the pensioners who may not have social media etc to see these updates who may be sitting with no money or family to help them out. It’s shocking

  • KieronHorler Kieron Horler (@KieronHorler) reported

    @CaraWilliams09 @AskNationwide I just asked someone to transfer me a quid to see if it all ok and it came through but on the app it still says it down?????????

  • ElaineCross72 Elaine Crossman (@ElaineCross72) reported

    @AskNationwide No problem with my account. Wages paid in as normal, money paid out as normal

  • pravinsoni1811 Pravin Soni (@pravinsoni1811) reported

    @AskNationwide @EllaaB90 How long will it take to clear the queue ? The issue is going on since morning and without any timeline? Please advise

  • samhudson1801 Sammy0307 (@samhudson1801) reported

    @AskNationwide my salary still hasn’t entered my bank account & it’s now almost 9:30pm! Please tell me when this issue will be fixed. Thanks.