Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 03/28/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (27%)

    Login (27%)

  3. Website (24%)

    Website (24%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Hounslow, Hayes, Wembley, Kensington, Worcester Park and Walton-on-Thames.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomHounslow Login
United KingdomHayes Transactions
United KingdomLondon Login
United KingdomWembley Mobile App
United KingdomKensington Login

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • djsimonlloyd DJ simon lloyd (@djsimonlloyd) reported

    @AskNationwide my mothers partner died of covid and you’ve frozen her bank account in error and you can’t work out why. She’s had no money since Friday and another 3 hours in Margate branch today. You’ve made her Ill!

  • malgpz900 Malcolm Dixon (@malgpz900) reported

    @AskNationwide And that's where your support ends, same as last time.

  • mrcolinparker Colin Parker (@mrcolinparker) reported

    @AskNationwide Hello, is your website down? We are trying to complete a mortgage application and it repeatedly sticks halfway through (the "previous address" stage). All the best

  • oliviawarnerjon Olivia Warner-Jones (@oliviawarnerjon) reported

    @AskNationwide Hi, I’ve recently joined you and my pin locked so I order a new one which arrived but my card reader isn’t working it’s saying pin locked. Please can you help?

  • 44dbarc David Barclay (@44dbarc) reported from Kirkcaldy, Scotland

    @AskNationwide I'm having frequent problems with Google pay and my registered flex account card which is declined every 6th transaction. Is this normal given we have to use this multiple times a day. For small amounts nowhere near the £100 limit

  • 44dbarc David Barclay (@44dbarc) reported from Kirkcaldy, Scotland

    @AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result

  • PardoBarros Tery (@PardoBarros) reported

    @AskNationwide I spent half an hour yesterday trying to call you without success. I love your messages on my letters please call us on this number, clearly if you had someone answering calls I would. I have been your customer for over 20 years now, but enough!!

  • Tarnonthebrink padrig (@Tarnonthebrink) reported

    @AskNationwide Search engine, Google. It comes up with error 500 after a quick flash of your homepage

  • AgeingLock68 Cris Samways (@AgeingLock68) reported

    @AskNationwide Thank you for the support and advice Pauline. 🤞hopefully it’s not too bad, else I might have an 8 mile walk back home

  • AidenWa1ker A I D E N W A L K E R 🇮🇨 (@AidenWa1ker) reported

    @AskNationwide Hi, I am completing a change of name form as I have got married. When I send it in the post I will be including the original marriage certificate. Do I also need to send my ID? As it doesn't state so on the website. It only states marriage certificate is required.