Is Nationwide down in Ashford, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (28%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Ashford, Surrey, England
The most recent Nationwide outage reports came from the following cities: Fulham, Slough and London.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Login | |
| Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website |
Community Discussion
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Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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G-O-I
(@TheGophergod) reported
@AskNationwide I was sent a link to log into the bank website to check my annual mortgage statement but how do i find out what my username is . Its not in any of the paper docs you sent
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ASD-X🇭🇰
(@PapaDeltaXXX) reported
@AskNationwide I paid a bill at Nationwide Macclesfield this afternoon, but when I looked at my account on the app there is something which doesn't add up, and I am down a few hundred pounds, and shouldn't be. Please advise.
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Ad
(@ad_potter) reported
@AskNationwide your adverts are ****
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rmij
(@rmij56) reported
@AskNationwide. Appalling service from Nationwide - standing orders not processed, on hold for 30 mins to be cut off. Time to bank elsewhere 😡
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Baz Watson
(@BazWatson) reported
@AskNationwide Yea it didn’t stop the problem but I’ve now added you as a contact and hopefully that works. A professional body such as NW shouldn’t have that problem in the first place though. Managed to get through on the phone in time. Buuuut will prob deal with complaints dept at some point
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WiseMan999
(@grump999) reported
@AskNationwide Don’t you produce a physical card or digital version to download to mobile that contains emergency contact number for FlexPlus travel insurance and policy number? Unnecessary faff having to find these details on the website.
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Steve
(@Steve36624360) reported
@AskNationwide I need to speak to someone about a child’s flex one account. All branch lines are saying they are closed. Who can help me??
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Hayden Alcock
(@hayd85) reported
@AskNationwide No more payment issues would be handy!
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Jim Crawford
(@Jimmyborofan) reported
@AskNationwide web app down again??? always says there are no service problems, yet cannot access the App
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Pickle Chick
(@_ilikeyourbow) reported
@AskNationwide So what was the reasoning for them to WFH when the order was lifted in July/Aug last year? Desks were always an issue & it's even worse now you've closed many offices off the back of an employee survey re: WFH. What was the response rate to the survey?