Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 01/10/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ethanms10 Ethan (@ethanms10) reported

    @AskNationwide went to Stratford yesterday to deposit some funds but your machine was broken. Is there anyway you can check so I don’t waste another trip 🫠

  • RobertCushen80 Robyn Cushen (@RobertCushen80) reported

    @AskNationwide your app is not working AGAIN. seriously. Sort it out.

  • DoDifferent_NFN Chris Do Different (@DoDifferent_NFN) reported

    Standing in the @AskNationwide and a customer is being asked the reason she wishes to transfer money between her accounts. Wtf. "My husband's just died and I don't have enough money in that accoubt" Disgusting, and cannot surely be a lawful requirement.

  • Saz2473 Chester (@Saz2473) reported

    @AskNationwide I am unable to log into the App, it says "lets find your account", but the service update doesn't say this is an issue.

  • Saz2473 Chester (@Saz2473) reported

    @AskNationwide Thanks i did call and there seems to be an issue with the app requiring some people to confirm details and need to wait until after 12pm to see if works but there is no information on the service update about this particular issue.

  • HarryGiless Harry (@HarryGiless) reported

    @pjwileman @AskNationwide Same, is the internet banking down? Payments and balance isn’t refreshing ?

  • AlienPirate1 Community Cohesiveness not diversity! (@AlienPirate1) reported

    @StevenJonMiller It's started already they want your yearly income who you give money to and why! Had to fill it in today @AskNationwide their claim it is government mandated to keep "my money safe".. but no one will see the details.. 40 years no problem now they want my financial details !

  • Saltbar Tonedeaf (@Saltbar) reported

    @AskNationwide Your webchat service is terrible. Operators doesn't understand very basic English questions. Where are your operators based? It feel like they are based in a country where English is not the 1st language.

  • keefdavid56 Keith Friend #FBPE (@keefdavid56) reported

    @AskNationwide Hello. Is there a problem paying Everyday cash spend into accounts please

  • davidlouiscarp1 David Carpenter (@davidlouiscarp1) reported

    @AskNationwide why has my account vanished from my app. I uninstalled it and reinstalled it and you found my account after setting up again. Then said I don't have an account which is obviously ridiculous as you just said you found it🤦Please help