Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 03/17/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (32%)

    Login (32%)

  2. Mobile App (31%)

    Mobile App (31%)

  3. Website (23%)

    Website (23%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, Hayes, London, Wembley, Kensington, Worcester Park, Walton-on-Thames and Fulham.

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City Problem Type Report Time
United KingdomHounslow Login
United KingdomHayes Transactions
United KingdomLondon Login
United KingdomWembley Mobile App
United KingdomKensington Login
United KingdomKensington Withdrawals

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • xJulieLeeSx_MG ♡ Me Julie ♡ (@xJulieLeeSx_MG) reported

    @AskNationwide hey my daughters card isn't working in any machine. Any idea why? Thanks.

  • LukeJamesConway Luke (@LukeJamesConway) reported

    @AskNationwide Any chance why my credit card isn’t working? I’ve tried a few different times places now and every time it doesn’t work for some reason

  • galatis_sharon SharonLeigh (@galatis_sharon) reported

    @YSelsavonha @AskNationwide And yet NATWIONWIDE….. I’m still waiting for a response to my actual complaint!!!! Get the staff - doing more with less isn’t working - stop being greedy and spend some money on recruitment! #banking #Mortgages #nationwide

  • SimonZook McP (@SimonZook) reported

    @AskNationwide Problem with declining my card (prob want me to call and verify, again) but when I call I can only reach a message saying "Call back during normal opening hours". If y'all are going to freeze my card shouldn't somebody @AskNationwide be available to take care of it?

  • 1Joshwa 🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported from Patchway, England

    @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

  • Donxdons Don Don (@Donxdons) reported

    @AskNationwide I’ve logged a complaint, didn’t receive a text though. The service and procedures are awful, totally incompetent. On one call I was transferred and a child answered! Obviously working from home but should family members have access to work equipmen?

  • NikkiPilkington Nikki Pilkington (@NikkiPilkington) reported

    Hey @AskNationwide your online banking system says I have to have a card reader to set up a new payment. Delivery says 3-5 working days. Today is 5, no sign of it. What do I do now?

  • TheKatieMonster K 💜🖤 (@TheKatieMonster) reported

    @AskNationwide @Lisaverena You app is not working. It crashes immediately upon trying to open since last update.

  • LauraVi88114941 Laura Vieira (@LauraVi88114941) reported

    @AskNationwide is there a problem with making payments using the app? I’m trying to make a payment and keep getting a message to say it can’t be processed at this time. Thanks!

  • Crowther86Kerry Kerry (@Crowther86Kerry) reported

    @AskNationwide my app isn’t working , been like this since yesterday . Does face recognition then still stays on the first screen with the logo.. any ideas ?