Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 03/13/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Login (27%)

    Login (27%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Wembley, Kensington, Worcester Park, Hounslow, Walton-on-Thames, Fulham and Slough.

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City Problem Type Report Time
United KingdomLondon Login
United KingdomWembley Mobile App
United KingdomKensington Login
United KingdomKensington Withdrawals
United KingdomKensington Website
United KingdomWorcester Park Mobile App

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • PinkSpag_Vikkie Pink Spaghetti PA Services Thanet and Canterbury (@PinkSpag_Vikkie) reported

    @arsenaltillid15 @fox_damon @AskNationwide Very long story! They have no rewards for customer loyalty and treat customers appallingly. My experience, anyway!

  • Designs324 324 Designs (@Designs324) reported

    @AskNationwide is the payment issue fixed at all? Like can we get our wages and money into our accounts?

  • suziempay suzie (@suziempay) reported

    @allyshacrow @AskNationwide Same here all those people having wages or benefits or even from relatives to help out in these last few frantic days how can you do it or even buy online if u can't get out ?! Awful and so much xtra stress we don't need

  • a_little_wilde (@a_little_wilde) reported

    @AskNationwide Okay your apology is great and all but not having access to my money for almost the whole day meaning I couldn’t purchase essentials for my 1 year old is more than a slight inconvenience

  • ShannenSky Shannen Sky (@ShannenSky) reported

    @AskNationwide I am still having problems receiving payments into my account since morning! I was due to recieve my wages today and think it's awful you've left people without money! I have DD's due to come out! I've had nothing but problems since moving to this rubbish bank! 😒

  • boriscarter52 simon (@boriscarter52) reported

    @AskNationwide Any News when Nationwide will sort this issue?

  • PeteHarrison90 Peter Harrison (@PeteHarrison90) reported

    @AskNationwide have the problems now been resolved??

  • ChloeFojtik Chloe Fojtik (@ChloeFojtik) reported

    Hi @AskNationwide - I was supposed to be paid today and there’s a problem with the payment going in due to Nationwide. Please help??????

  • cogings_dean Dean Cogings (@cogings_dean) reported

    @AskNationwide Q1. Am I right in my understanding that everything is working again now but you just have the backlog to get through which is going to take several hours? Q2. Did you try turning it off and on again?

  • CraigHillsley Craig Hillsley (@CraigHillsley) reported

    .@AskNationwide comms strategy is the same as the govt's: Just **** off, we'll tell you whenever, pleb.