Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 02/16/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (28%)

    Mobile App (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, London, Walton-on-Thames, Fulham and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Login
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • KatPrice2011 Kat Price (@KatPrice2011) reported

    @AskNationwide Do we know when the problem with incoming money and outgoing money will be fixed ???

  • 092209k Marilyn K🥢 (@092209k) reported

    @AskNationwide You guys have just repeating yourself since 7am in the morning. No proper reassurance of when we will be getting our money at all. People got stuff they need to pay for and do. Get someone on here that can TELL US WHEN WE GETTING OUR MONEY. Terrible bank.

  • 1frazzledmummy Katie milench (@1frazzledmummy) reported

    Well done @AskNationwide single handedly ruining everyones xmas, no payments in no payments out WTAF 3 days till christmas and cant even order the kids presents or food shopping, seens to be a tech issue weekly with ur company 👏👏👏 #disgraceful #absolutejoke

  • lovejmatic That girl Jemz (@lovejmatic) reported

    @AskNationwide @ScooterRiderFMX What is the problem? At least tell the customers that? It’s been hours now…you must know what is wrong? No generic response is please

  • LJBush Lorraine Jean Bush (@LJBush) reported

    @FayeShortland @AskNationwide Exactly, and no updates on that link they keep throwing out. They say make a complaint but it takes 5 working days so absolutely useless information intime for Xmas

  • independencekat kathleen reid (@independencekat) reported

    @Nicolef1Penney @AskNationwide Yes I'm home now thankfully , but I have my Christmas food shop money due out at 10pm tonight and my money is in mid air somewhere, I have 2 disabled boys and that's them off now. I can't take them shopping and even then I can't access my shopping money. 😔😔😔

  • kellyw2094 Kelly Dunn (@kellyw2094) reported

    @AskNationwide hi, I send a transfer to my nationwide from my natwest account. I’ve now seen that there’s problems. Will this payment be queued to go into my account or am I on a never ending wait for the money for it to be cancelled, what’s happening?

  • Poppy_Pie Lis McNulty (@Poppy_Pie) reported

    @AskNationwide This has been going on since this morning. I think it’s about time that you provided a better explanation of the issue than just ‘a problem we’re working hard to resolve’. Obviously people are worried and upset. Please can you explain what has happened?

  • JacobEv72196230 Jacob Evans (@JacobEv72196230) reported

    @AskNationwide Not possible to make outgoing payments??? Delays are one thing, preventing me from sending money out of my account, major WTF, switching bank, this is disgraceful

  • Suffolklord MC (@Suffolklord) reported

    Hey @AskNationwide why is your banking app not working properly again?