Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 12/07/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (23%)

    Website (23%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • wendywales wendywales 💜🌻🌼 (@wendywales) reported

    @AskNationwide Hi, I'm having difficulty looging into the online banking. It's been like it all weekend. It says there's a technical problem. I need to make a payment, so any help would be appreciated.

  • telfordtel Telfordtel (@telfordtel) reported

    @AskNationwide Are there plans to increase the interest rates. I currently have savings accounts with a number of banks, my 1 year triple access account is paying interest of 2.5 % with NW but your competitors are now all over 3%. Do I need to move elsewhere?

  • kittymoran Bryony Morgan (@kittymoran) reported

    @AskNationwide I am trying to find a specific transaction I made sometime in latter 2017/early 2018 but electronic statements don't go back that far is it possible to get access to early statements or for someone to check for the transaction for me?

  • 2017Laurence Laurence (@2017Laurence) reported

    @AskNationwide is there a problem with your phone lines? I've been trying to get through with an urgent enquiry for too long now.

  • UTDHeng Henry ➐ (@UTDHeng) reported

    @AskNationwide my card won’t make payments whilst I’m abroad in America please help

  • Bossma2348 Ian Taylor (@Bossma2348) reported

    @AskNationwide are your phone lines down? Get to the end of your intro then just cuts me off!

  • EleanorCobbe Eleanor Cobbe (@EleanorCobbe) reported

    @AskNationwide hi there, I am having an issue using my card on TFL services. Please could I message you?

  • Bazza_Cuda 🇹ʰᵉ 🅰️theist 🅱️uddhist™ (Baz) 🇬🇧🇺🇲🇫🇷♥️ (@Bazza_Cuda) reported

    @AskNationwide I'll do that thanks. It seems something has been changed in the app with the 9th March update (presumably, the effective/displayed transaction date) without telling us that change was going to be made. I didn't have this problem on Sunday 26th Feb!

  • yehitzshannon shannon (@yehitzshannon) reported

    @AskNationwide @swr_2000A Hi I’m getting the same problem. My app isn’t working and says it’s experiencing a technical problem however your apps has the website is working fine

  • DiamondDaysXO Lauren 🦋🌸🐬☕🎶 (@DiamondDaysXO) reported

    @AskNationwide Hi, I've got a Flexclusive ISA Issue 16 that's really old and I don't think has the same benefits it used to have. I have some money in there. Can I empty the account and close it? If so, how? Thanks.