Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 01/30/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Fulham, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Cause_4_Effect Michael Hodgson (@Cause_4_Effect) reported

    Last month I spent a good few hours sorting stuff out re @AskNationwide payments, as their internal processes wouldn’t let me do what I actually wanted. This month it turns out they DID, costing me quite a lot of cash along with the wasted time. And more wasted time to fix it.

  • FrankieTheSkin FrankieTheSkin (@FrankieTheSkin) reported

    @AskNationwide Why can't I see payment references anymore on the online banking website or in the app? I'm supposed to receive a verification code via deposit of 1 penny, but instead of the code I just see the payer's name repeated in the description column.

  • GayerStuart Stuart Gayer (@GayerStuart) reported

    @AskNationwide hope you can help I have lost my 2 children’s paying in books and need fresh ones sent but I was kept on hold 3 times today without being put through to the correct department .Help…

  • mxrnies CryptoMarnie ❤️ (@mxrnies) reported

    @MolloySeany @AskNationwide If you actually need help drop me a DM, i can get a Binance representative to reply Directly to help withdraw via FIAT (into your bank) Or Follow so i can DM, Binance does not seem to be helpful on Twitter. They will give an automated response

  • royezzel kojogn (@royezzel) reported

    @AskNationwide @AskNationwide Don’t ignore your personal and academic problems. Problems will often get worse if they are not directly addressed. Procrastination can lead to a small problem getting much worse. Get help when you need it. Speak to your course instructors and advisor #FlexStudent

  • gandybjs loadsa (@gandybjs) reported

    @StarlingBank hi. @AskNationwide have told me PTSD isn't a good enough reason to recieve help on their overdraft. What can you do to help a hero in the community? @MetroUK is following my story

  • FanofGodfather The Boss (@FanofGodfather) reported

    @AskNationwide It was a sole Flexaccount. Going to branch isn't a problem, I would have preferred a warning to say if you skip the ID part then you would need to go into branch.

  • huntersserenity 🌟oswin🌟strawberry milkshake updating!🌟 (@huntersserenity) reported

    @AskNationwide #FlexStudent @AskNationwide before buying the books you need for your course, check if anyone from a year above is selling their copies - you can often get them for a lot cheaper, and selling them again when you're done can help another student down the line!

  • nicelittlestar Rosie ⭐️ (@nicelittlestar) reported

    @AskNationwide @AskNationwide #FlexStudent Use student discount codes/ cards, there are lots out there to help save money on meals, shopping etc

  • wickedraver caroline (@wickedraver) reported

    @AskNationwide Can't access my account online to report some transactions I can't explain. Phone lines are closed too . What else can I do