Is Nationwide down in Ashford, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (57%)
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Website (21%)
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Login (11%)
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Transactions (7%)
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Transfer (4%)
Community Discussion
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Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Spencer Denham
(@spencerdenham) reported
@AskNationwide morning, I hope you can help me. Is it possible to go into a local branch in order to get copies of my bank statements? I don’t have access to a printer. Thank you
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Rich
(@Rich76612852) reported
@AskNationwide Thanks - appreciate that. However it is not that straightforward as it will involve listing existing medical conditions. I have an appointment now and will have to try again tomorrow. May put in a complaint with your CEO as the service is non existent.
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Ri रि
(@ladkiloon) reported
@AskNationwide Internet banking, it’s still not working. I get the technical error message after putting in all the login details
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Rich
(@Rich76612852) reported
@AskNationwide Diabolical service today. Trying to get advice on my Flex Plus Account Travel Insurance. Firstly put through to a dead number, had to call back again and was put through to a continuous loop. Eventually found a direct number for NationwideUKI and the same thing happened Ffs!
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Kate
(@DrKateth) reported
@AskNationwide I’m just going to feed back that that is terrible accessibility. Loads of people can’t use phones or are put at a disadvantage by being forced to use them.
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Georgia Handley
(@Harriet76958875) reported
@AskNationwide People do not have time to do this every day. Half an hour on hold yesterday. Don’t have that time today. Clearly a problem with using it on apps. Trainline yesterday. Shell today. Embarrassing and inconvenient.
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Danny Green
(@danny___green) reported
@012pip @AskNationwide Hi Phillip…. very random, but did you find the outcome of this please? I’m having the same issue now!
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Alex Colston
(@colstalex) reported
@AskNationwide How do I de-register from PAYM? Can’t find any help on this anywhere.
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Phillip Stephens
(@012pip) reported
@danny___green @AskNationwide Hi Danny, after going in to Nationwide branch and speaking to them by phone the most i could get was that when the application is in the advanced stages you can no longer access the portal.Every correspondence i had until acceptance was by email but no issues. hope this helps! 👍🏼
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Chris Cadman
(@chris_cad70) reported
@AskNationwide I appreciate that call centres are busy but to be on hold for over an hour then transferred to a dept that was closed is pretty poor customer service. Any chance someone wants to get in touch so I can discuss my initial reason to call?