Is Nationwide down in Ashford, Surrey, England?
Problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Nationwide
Nationwide is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (32%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Ashford, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Walton-on-Thames, Fulham and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Walton-on-Thames |
Login | |
| Fulham |
Login | |
| Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Tara
(@Tara53791656) reported
@AskNationwide That dose not help now dose it if you don't sort out then family don't get feed tonight .. I hope you as a bank are thinking how u can make this right...There are many like me that go from pay day to payday
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Aaron Evans
(@azevs) reported
@AskNationwide @ChrisG2501 Jamie you ain't doing ****. By the looks an sounds off it none of your company are doing ****
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Zobo
(@Cheekybum69) reported
@AskNationwide The banking has been down for hours🤬😡fumming how long does it take???
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Michael Hogg
(@mickhogg) reported
@AskNationwide Good afternoon, as it is still down and from what I have been told since last night do I take it you have been hacked? Surely we as the customers should be informed I only found out as I went to pay someone.
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🎲🎲
(@ShakeyDay) reported
@AskNationwide @ElaineMOram They keep putting the same message on, with the same link I found via a Google search. But nothing on timescale, not a hint. Completely and utterly fobbing their customers off! Awful. Its left me in a real predicament
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Tina
(@Tina69230486) reported
@_amyyma @CET_UK @AskNationwide I've had the same issue, no heating/ hot water for 5 days now and keep getting fobbed off 'issue with trades'. We have vulnerable people in the property but this hasn't made any difference! Called CET 20 times to chase, not once had a call from CET to explain what's happening!
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Ben
(@Ben34831832) reported
@AskNationwide what will happen with my wages getting paid due to service being down ? Will money still come through from employer or will I need to contact employer ?
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Carol Danvers
(@CarolDa50596799) reported
@AskNationwide can’t believe you thought moving to Azure cloud before Xmas was a good idea and now your loyal members can’t get hold of THEIR money. I’m disgusted. I can’t go Xmas shopping for my kids today as planned. After 35 years as a Nationwide customer I’m switching account
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🧡Patricia
(@patriciadb7) reported
@AskNationwide can you advice how long will it be for your customers to be able to make and receive payments please. Need to pay for my car service shortly.
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Eilidh Fairfoul
(@eilidhfairfoul) reported
@AskNationwide Does the incoming payment issue include wages being paid into your current accounts? If so, what are you doing to ensure we don’t end up with unarranged overdraft fees while we’re waiting for you to sort this mess out?