Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 01/17/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Fulham, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mrs1402 Zoë (@mrs1402) reported

    @AskNationwide hi I was due to be paid today and it’s usually just after 12am but no payment in my account, is there a problem with your system? Tia

  • LacieWatkins2 Lacie Watkins (@LacieWatkins2) reported

    @AskNationwide So money is supposed to be in by 6 am on discus, let's see if this happens. I can see a complaint going to the ombudsman for the shabby treatment and extremely poor customer service.

  • Gr8Tedd GR8TEDD (@Gr8Tedd) reported

    @AskNationwide @Mrstatianaa Oi Robotnik get your finger out you’re back end, and get humans to come turn you on, so that the hard working members of society can pay their very high bills. What a joke of a bank

  • mattaitken3 matt aitken (@mattaitken3) reported

    @AskNationwide What's going on no wages I'm meant to be at work for 6am is their a problem

  • crystaIcoconut Becca (@crystaIcoconut) reported

    Lovely to wake up and see my wages haven’t been paid into my account yet because @AskNationwide is broken for the 2nd time in 2 weeks

  • AmyLShortt Amy Shortt (@AmyLShortt) reported

    @starpat36 @AskNationwide Can someone explan how long this is going to take to fix?? Im awaiting my months wages to go into my account and have bills to pay!

  • mattaitken3 matt aitken (@mattaitken3) reported

    @AskNationwide Please explain wtf is going on

  • DylanYT__ Dylann (@DylanYT__) reported

    @AskNationwide Will our pending transactions be debited off or is there a issue with that too

  • milne_linzi Linzi Milne (@milne_linzi) reported

    @AskNationwide You’ve been saying shortly since 2AM. actually I said there was no problem but clearly you changed you’re mind

  • fljones370 Francesca Jones (@fljones370) reported

    @AskNationwide do you have a problem with inbound payments today?