Nationwide

Is Nationwide down in Ashford, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 01/20/2026 09:15

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Fulham, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • BtcStonks Leaky Wallet (@BtcStonks) reported

    @AskNationwide still ignorong its customer after pleas to Director but ignoring us , Disgusting treatment. Canceled 4 appointments on us , paid for lots of compensation which we still havent recived due to each insult and injury they cause us. 2 months nearly no account

  • 4shaann Anna 🐝🔴⚽️ (@4shaann) reported

    @AskNationwide So people who work full time in order to get a mortgage are unable to get through to the mortgage team about their mortgage… because they are busy working full time. Got it. Not your fault but the phone line customer service is the worse I’ve come across

  • oftenpure OftenPure (@oftenpure) reported

    @AskNationwide I had a flex account which I switched to starling then I made a flex direct account and the app and website still show I've been a member for 4 months so does that mean when I switch my barclays account I'll get £100 or £125?

  • Fellowes52 Chrisy™ (@Fellowes52) reported

    @AskNationwide Doesn't help when my "local branch" is only open like 3 hours each day. How does that even help anyone

  • RobHealiss Rob Healiss (@RobHealiss) reported

    @AskNationwide Hello, I reported my card as lost on Saturday night when the machine swallowed it up but I'm still waiting for my new one to arrive and starting to worry it won't be hear by the weekend when I will need it 😭 can you help?

  • TH7513 TH75 (@TH7513) reported

    @AmeliaJMurray @asknationwide Note - Customer fraud prevention staff may refer to an individual, or a specialist team, whose specific role is to provide help and support to customers who are at risk from, or have suffered financial harm as a result of, fraud or financial abuse.

  • carisamcoley Carisa (@carisamcoley) reported

    Last night I got scammed by someone purporting to be @Hermesparcels. They were SO slick but as soon as I realised I contacted @AskNationwide who were brilliant. No money lost and my account protected. Fab customer service from Rita who answered my call. Thanks @AskNatureTweets

  • BtcStonks Leaky Wallet (@BtcStonks) reported

    Dailey reminder that nationwide @AskNationwide treat their customers like **** , tell ypur director to repsond to his emails and stop been a coward. Disgustung treatment again i urge eveyone to close their nationwide account. #nationwidetheives

  • cjk1971 ckelly (@cjk1971) reported

    @AskNationwide hi I have just logged into my online banking on my mobile and its just full of writing and I scrolled down and right at the bottom it says agree in blue I haven't logged into my online banking to read anything so how do I skip this bit without agreeing thanks

  • Link2076 LinkoVitch (@Link2076) reported

    FFS @AskNationwide your web portal won't let me send a secure message because you seem hell bent on me using your clearly half baked chat bot, so half baked the button to start it doesn't appear, and there is no option to send a message. Please fix your broken site