Nationwide

Is Nationwide down in Ashford, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 03/23/2026 00:00

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (29%)

    Login (29%)

  3. Website (24%)

    Website (24%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, Hayes, London, Wembley, Kensington, Worcester Park and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Login
United KingdomHayes Transactions
United KingdomLondon Login
United KingdomWembley Mobile App
United KingdomKensington Login
United KingdomKensington Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaHensington Anna h (@AnnaHensington) reported

    @AskNationwide Why are you preventing me from accessing my account online? Your online customer services people are as bad as the system which keeps saying it's experiencing technical difficulties. Please sort it out

  • nik_tchouparov Nikola Tchouparov 🇸🇻 (@nik_tchouparov) reported

    @AskNationwide Is that legal? Does not it breach the rules of the payment schemes? What seems to be the underlying problem. Thanks. (btw, I don't feel any safer)

  • UKMiller UK 🇬🇧 XRP 💎 HODL 👍 DYOR 💯 ISO 20022 #bpm (@UKMiller) reported

    @doritoeubanks @bullet_bar @AskNationwide And that's exactly what I have done after being a customer of NW for 15 years. Like you said "their loss".

  • nik_tchouparov Nikola Tchouparov 🇸🇻 (@nik_tchouparov) reported

    @AskNationwide Hi bot, those statements are factually incorrect. Please ask your human employers to check FCA's website.

  • nik_tchouparov Nikola Tchouparov 🇸🇻 (@nik_tchouparov) reported

    @AskNationwide UK launders apprx £100,000,000,000 every year. The figure you cite is 0.015% of the total (less than margin of error). What in the world is "scams involving bitcoin"? Like when someone steals your bitcoin?

  • GYsapper GYsapper (@GYsapper) reported

    @AskNationwide Still stalling on the raise ( sorry meant working) 1.5% below base rate now very poor from "were on your side" supposedly mutual society. Do better or demutualise

  • 777ds6jz5v Dan Wilson (@777ds6jz5v) reported

    @AskNationwide Logging a complaint doesn’t help me: Shower, use the toilet, cook, wash clothes, feed my dog. @AskNationwide Disgusting misinformation on your policy sales website. “Repair” doesn’t mean repair. Feels like fraud.

  • katebevan Kate Bevan (@katebevan) reported

    @AskNationwide NOW they tell me! On the website it just says you have to call.

  • JohnMcNic1 John McNicholas (@JohnMcNic1) reported

    @AskNationwide very disappointed to see nationwide reduce savings interest rates just as the Bank of England increase base rate again for the tenth successive time. This on top of your very slow response to base rate changes for savers but immediate response to mortgages.

  • tbrady10 Tom Brady (@tbrady10) reported

    @AskNationwide Is there any chance someone can respond to my complaint that’s been ongoing for over 2 years? Your customer service and complaint handling is the worst I’ve ever experienced.