Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 03/02/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Kensington, Worcester Park, London, Hounslow, Walton-on-Thames, Fulham and Slough.

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City Problem Type Report Time
United KingdomKensington Login
United KingdomKensington Withdrawals
United KingdomKensington Website
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Login

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Map_Addict Briley Habib (@Map_Addict) reported

    @AskNationwide Via WhatsApp and internet fraud. She has sent a crime number etc to your department. As I’m living in Turkey there’s not much I can do to help her and she doesn’t have much support to help her

  • vmrampulla Vincenzo Rampulla (@vmrampulla) reported

    Working from the office adventure #1: both @AskNationwide and @leonrestaurants on Victoria Street being closed - because of lack of staff… Is this happening a lot?

  • katywarburton Katy Warburton 🦖 (@katywarburton) reported

    @AskNationwide I reported an unauthorised pending transaction on my account yesterday and have heard nothing back. The money has now cleared but it was *NOT authorised*. Can someone help please? I can't afford to lose this money. Thanks.

  • Yogacat13 Yogacat (@Yogacat13) reported

    @AskNationwide I'm abroad and used my debit card. Now neither that nor my credit card work, and your telephone hold time is more than 10 mind for an expensive overseas call. I logged in to say I was traveling and your system didn't allow me to do so. Can someone please help?

  • zmahmud17 Zakaria Mahmud (@zmahmud17) reported

    @AskNationwide Hi kerry thanks for your help. I already checked my account and money has been debited from my account. I'm coming back to UK on Friday, is it okay to report it then.

  • clare1181 clare wood (@clare1181) reported from Northamptonshire, England

    @AskNationwide I’ve been a customer and all my family have been for decades and we all have lots of different accounts. I have never been so offended as by your Moulton Park Branch this week. Been lied to by staff and then we have been made to the liar’s. Absolutely awful

  • zmahmud17 Zakaria Mahmud (@zmahmud17) reported

    @AskNationwide hi, im in Egypt,i wanted to pick some cash from my account by using my debit card so i used one of the ATM of National Bank of Egypt,unfortunately after giving the pin and following all the instructions, money didn’t come out from ATM, debit card came out.Need help

  • Jermaine87654 Jermaine 🇬🇧🏆⚽ (@Jermaine87654) reported

    @AskNationwide Are cheque safe as they got sort code and account number and how long does it take to clear can they Access my account that way thanks

  • Bestviww Bestview (@Bestviww) reported

    @katywarburton @AskNationwide It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter6 on Twitter they were the one who got me back into my account they will help you with your account

  • ryanwetwilly Ryan Williams (@ryanwetwilly) reported

    @AskNationwide when are you planning to update the iPhone app so it doesn’t crash every time it’s opened? Looking through the reviews on the App Store it’s a common issue, and incredibly annoying.