Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 11/26/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (26%)

    Website (26%)

  3. Transactions (6%)

    Transactions (6%)

  4. Login (6%)

    Login (6%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ImShakeyJake Jake (@ImShakeyJake) reported

    @AskNationwide you guys are useless. I told you yesterday morning that your system was broken yet this was dismissed. Then this morning suprise suprise, it's broken. Well done.

  • sabrakhan Sabra Khan (@sabrakhan) reported

    Hello @AskNationwide have been customer for 30 years. First time I've called your breakdown service & been told you've only got my partner's name on policy (why? It's a joint account). I can't seem to find any number to call you on specifically about this. I have had to abandon

  • ImShakeyJake Jake (@ImShakeyJake) reported

    @AskNationwide Hi Jamie, because I know you didn't look, this is a huge error and I've made tech know myself. Very shoddy reaction as not only a member personally but also via a brokers I'd expect a better response. I won't bother next time and you lot can work it out at 9am on a Monday instead

  • Paul96626327 Paul (@Paul96626327) reported

    @CaraWilliams09 @AskNationwide This is an ongoing problem lately more then likely there's problems again but nationwide never admit it

  • DarylCatpiss Lee Harvey Teabag (@DarylCatpiss) reported

    @AskNationwide good evening, can you please help, my partner went in our local branch to speak to someone re her and was told you're not doing face to face, any chance you can advise if its possible to speak to someone over the phone? Or online?

  • sabrakhan Sabra Khan (@sabrakhan) reported

    @AskNationwide This is ridiculous. I need to speak to Nationwide so you can rectify this situation. I would like you to call me & sort this out. I can't sit waiting for LV to tell me to talk to you. My car is broken down. Pls take some action. I'll be reviewing whether I cont to bank with you.

  • Paul96626327 Paul (@Paul96626327) reported

    @CaraWilliams09 @AskNationwide Bunch of liars they always have problems but never admit to it

  • ImShakeyJake Jake (@ImShakeyJake) reported

    @AskNationwide Oh and I bank with nationwide. Thinking of not after your reply when I am trying to help

  • elouiseexo 🌤 (@elouiseexo) reported

    @AskNationwide Hi i was meant to receive my wages today as my payslip says 31st, is there an issue?

  • CaraWilliams09 Cara Willams (@CaraWilliams09) reported

    @AskNationwide is it just end of the month late tonight or is there an issue?