Is Nationwide down in Ashford, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (27%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Ashford, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Walton-on-Thames, Fulham and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Walton-on-Thames |
Login | |
| Fulham |
Login | |
| Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Becca
(@BeccaH88) reported
@AskNationwide I have some questions about my FlexPlus travel insurance, who should I contact for help? :)
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Clements™
(@itsclements) reported
@AskNationwide can you guys fix a bug that’s currently going on with your IOS mobile app? As of installing IOS 15.1 beta software on my iPhone 12 Pro Max . I haven’t been able to log into the app. It’s just stuck on ‘talking to nationwide’. This is very frustrating. Please help.
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Count GAshula
(@ashiebear12) reported
@Dr_Bitchcraft3 @AskNationwide I was half way of talking and the customer services lady put the phone down.
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Sarah Will
(@The_SarahWill) reported
@AskNationwide Yes, my question is if it will soon be resumed as the website says it is paused and therefore it raises expectations that the scheme will be resumed but does not give a date. I am already a customer so their switch won't benefit me.
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Joshua J F
(@JoshuaJF4) reported
@AskNationwide my friend send a payment from Germany using the BIC on Friday 1st October. It is still not in my account. Any ideas why and is it normal to take more than 4 working days? Thanks
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Richard Carter
(@Richardmcfc) reported
@AskNationwide I’m using iOS 15 and I have updated the app thinking that was the problem but it’s still not allowing me in
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Michelle Williams
(@missshell1984) reported
@AskNationwide I sent the original. None of the other banks i use make life so difficult. I work full time and there are no branches that are easy for me to access. Extremely frustrating
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Graham Cox
(@grahamcox1991) reported
Hi @AskNationwide applied for an account online. Was told you would be in touch within 5 working days but not heard anything since. Has my application got lost in the ether?
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Richard Carter
(@Richardmcfc) reported
@AskNationwide But that’s it I don’t know my pass number or customer number it’s all automatic on the app
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Sarah Will
(@The_SarahWill) reported
@AskNationwide I was just wondering if your refer a friend scheme is starting back up any time soon? I have someone I would like to refer and that reward could really come in handy right now. Your website says it is paused