Is Nationwide down in Ashford, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Login (29%)
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Website (26%)
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Transactions (8%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map Near Ashford, Surrey, England
The most recent Nationwide outage reports came from the following cities: Worcester Park, London, Hounslow, Walton-on-Thames, Fulham and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester Park |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Login | |
| London |
Website | |
| Walton-on-Thames |
Login | |
| Fulham |
Login |
Community Discussion
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Nationwide Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Longley
(@adamlongley) reported
In these days where bank branches are as rare as rocking horse ****, it seems incredible you can't make payments or set up standing orders using @AskNationwide phone banking. There seems very little point having phone banking staff of they can't actually do ANYTHING!
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Isabel Mi
(@Isatoxo) reported
@AskNationwide my account has been locked for a week and still waiting for someone to sort it out. Worst customer service ever!! Do you realise your issues aren't letting me access my money and account info? Anyone willing to help?
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Helen
(@xhelzx) reported
@AskNationwide I can’t access the app - it says you are experiencing a technical problem - how long is this likely to be a problem ? Thank you
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Matt Harker
(@TeaSeaLancs) reported
@AskNationwide Hey Nationwide, I've been trying to pay a bill all day and every time I get to the card reader validation, it says that there's a techincal fault and I can't be validated. There's no indication of an issue on your service dashboard, what's going on?
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Shaun Gee
(@JerryGe42936313) reported
@AskNationwide Stop lying! You're NOT there for loyal customers. You'll instantly increase mortgage rates, but be SLOW to raise saver rates - Unlike Skipton, who CARE about customers. Can't wait to clear mortgage & close ALL our accounts with you. Avoid NW!
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Red Lion St Peters
(@LionStPeters) reported
@AskNationwide you closed my account after more than 10 years of my using it . I need to access the previous few months statements. I’ve tried on internet banking but with no success. What do I do ? I am out of UK at moment.
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Kim Beck
(@beckki123) reported
@AskNationwide is the app down today? I can’t seem to log in
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Ryan Cox
(@coxyryan) reported
@AskNationwide It doesn’t help though, I’m still being transferred to different departments and your online chat isn’t an option.
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Shaun Gee
(@JerryGe42936313) reported
@AskNationwide @EMCgillan Stop paying your CEO, Debbie C, ONE MILLION a year BEFORE bonuses & you can help loyal customers with better saving rates!
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SteveO
(@Steve_Orlando) reported
@AskNationwide Hi CS. After the week of stress level 1000 due to you withdrawing your offer, my solicitor has just received a mortgage offer from @Halifax within 3 Working Days; using the very document you refused to use based on guidance and not law.