Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 12/13/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • martymcgrath84 marty mcgrath (@martymcgrath84) reported

    @AskNationwide customer: Doesn't put money in on time to cover a bill....theres a fee Nationwide: Doesn't put money in on time for customer....take your oil! Maybe an email or txt to warn us rather than a message on the app would have been better

  • unkownuser330 unknownuser330 (@unkownuser330) reported

    @AskNationwide how long are we all going to be waiting on money being transferred in and out of accounts? This is diabolical that it’s been like this for the majority of today and the issue still isn’t fixed

  • NewPhoenix228 Phoenix (@NewPhoenix228) reported

    @Tesco Hi! I'm a @AskNationwide customer (unfortunately) with my Xmas food shop due for delivery in 2 days. If you can't take payment for my shop due to their 'issues' will you contact me for alternative payment or am I buggered? Thanks!

  • carter_501 c. (@carter_501) reported

    @AskNationwide is there an update to the service issue we are having today I couldn’t get paid my wages just before Christmas , is there a time scale update as this will affect my Christmas

  • KirtsenCritchfi Kirsten Critchfield (@KirtsenCritchfi) reported

    @AskNationwide This unfortunately doesn't help my son that couldn't eat today because the money I have of his in my Nationwide account, of which I sent at about 9am still hasn't reach his account 😰

  • AlexJ62386376 Alex J (@AlexJ62386376) reported

    @AskNationwide Will you be informing customers how to claim compensation for this failed transition to microsofts azure cloud?? people are siting in the dark cold and hungary becos of ur failings??this is not acceptible??😵😡😠 its now over 15 hrs with no access to any funds

  • JWB1982 Another boring gay (@JWB1982) reported

    @AskNationwide I have my account because I tried to support the concept, but your delivery is shocking - allowing credit cards to go overlimit without any warnings and then charging for the privilege - hiding behind the fact you're not a bank to escape your obligations and now this? I'm out.

  • royfrancis900 Roy Francis (@royfrancis900) reported

    @AskNationwide If your problem means my salary is delayed for December, I trust I’ll be given overdraft facilities with no charges?

  • AmirahKukan amirah kukan (@AmirahKukan) reported

    @Yourgirlkimbo @AskNationwide Its waiting in some limbo hell in some god forsaken dungeon of a basement in some old ruin of a nationwide branch until the fools fix the issue I would imagine. I'm so sorry 4 u. I'm sorry 4 my mom . I'm sorry for every nationwide customer

  • JoJoBoss79 JoJo (@JoJoBoss79) reported

    @AskNationwide This is awful customer service! No update?? Still no idea when it’ll be resolved?? This is more than an inconvenience and the way we’re being treated is beyond disgusting!