Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 02/05/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Login (29%)

    Login (29%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Fulham, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Eddie72sh Eddie Sh (@Eddie72sh) reported

    @AskNationwide Your online banking is not working. Log in come up and then goes to page not found and then straight to Fraud and security page. Never happened before so it must be a glitch to your online banking. Thanks

  • stillphone Nerd (@stillphone) reported

    @AskNationwide Both. Crashes every time I try to set up a new payee. The message is you have technical problems!

  • stillphone Nerd (@stillphone) reported

    @AskNationwide No. I'm too busy writing cheques now to do your fault finding for you. Once I've done that I'll visit one of your branches and close all my accounts. You've clearly got IT issues and that's a massive concern!!!

  • LeakeKaren1 Karen Leake (@LeakeKaren1) reported

    @AskNationwide There seems to be nothing secure about messaging&contact systems. All I& other members need is our decent& honest, Nationwide Building Society back, fair and square, with accurate and proper customer service complying with all financial rules regulations and LAWS.

  • jonasofhornsey Jonas (@jonasofhornsey) reported

    @AskNationwide Sent my phone in for FlexPlus phone insurance repair. It came back more broken than before. Why do you say in your terms you will replace my phone with one with an equivalent specification if you can't fix it but then offer a vastly inferior phone? Clearly a scam.

  • rsg1ll R. Gill (@rsg1ll) reported

    @cherie_livres @AskNationwide Still down it seems..

  • clarezings Clare 💖🇬🇧🇺🇸 (@clarezings) reported

    @AskNationwide Did that almost two weeks ago! You guys are too slow and it's costing me £££ I want 1.74% as discussed, stuff your 4.99 etc

  • charlottemyford Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported

    @AskNationwide recently upgraded my account to a flex plus. New card has not arrived but my current one is no longer working. Just had to leave shop without my shopping 😭

  • Fluffjig Sarah (@Fluffjig) reported

    @AskNationwide I did this yesterday and I was told you had no record of my complaint. This morning I have been told you have no record of my conversation with your complaint team yesterday. I've tried so hard to speak to someone who can help. Please have someone from your complaint team call me

  • johneharvey john harvey (@johneharvey) reported

    @AskNationwide And now I’ve been told that I’ll have to wait 5 working days for my query (insufficient interest paid) to get a response. Very unsatisfactory