Nationwide

Is Nationwide down in Ashford, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Surrey, England 03/07/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Wembley, Kensington, Worcester Park, London, Hounslow, Walton-on-Thames, Fulham and Slough.

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City Problem Type Report Time
United KingdomWembley Mobile App
United KingdomKensington Login
United KingdomKensington Withdrawals
United KingdomKensington Website
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • 1DJGrahamJ Dj Graham J™️ (@1DJGrahamJ) reported

    @AskNationwide Explain how I can access live chat via your online app please. Or how do I access live chat? What are the live chat operating hours?

  • dawnie2305 Dawn Gifford 💙 (@dawnie2305) reported

    @AskNationwide is there any problem with the nationwide online banking app because all day I've been getting a message up whenever I tried to load the app saying sorry having a technical issue at the moment. I have reinstalled the app and it's still not working

  • _bunker11 Christopher Bunker (@_bunker11) reported

    @AskNationwide absolutely shocking customer service, locked out of my accounts for 3 days, 2.5hours on hold, no reference numbers, no one calls you back, incompetent call handlers and constantly lied too. #shambles #poorcustomerservice

  • frsrgrrw Fraser Garrow (@frsrgrrw) reported

    @AskNationwide no, directly from your website

  • MadMaxMel Melville Carrie (@MadMaxMel) reported

    @AskNationwide No. I get it’s hard for everyone, but it doesn’t need to be this disjointed for customers. Please just pass on to the Digital team that “hand over” needs working on

  • lpcollier Lee Collier (@lpcollier) reported

    @AskNationwide We didn't contact a branch, we called the e number on your website.

  • bubabean Leanne (@bubabean) reported

    @AskNationwide do you have yet another payment issue? I’m expecting monies in this morning and I’ve just sent monies and neither have reached their destination!

  • J98712566 J (@J98712566) reported

    @AskNationwide hi just needing help with my pin why was I sent a 6 digit pin when it’s supposed to be 4

  • _bunker11 Christopher Bunker (@_bunker11) reported

    @AskNationwide I have and do not hold out any hope, your customer service is a complete joke, you have my contact details, perhaps you could call me #farce

  • steevecopping Steevecopping (@steevecopping) reported

    @AskNationwide Yes many times, but the main issue is your 50% interest rate...