Is Nationwide down in Gerrards Cross, Buckinghamshire, England?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Nationwide
Nationwide is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (27%)
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Login (27%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent Nationwide outage reports came from the following cities: London, Watford and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Watford |
Website | |
| Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Fillingham
(@MarcFillingham) reported
@AskNationwide I was due to receive my wages today they are normally there before 1am it’s now 4:35. Problem?
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Harry Turnbull
(@turnbullissimo) reported
@AskNationwide Dear NW your 2 yr fixed rate bond is quoted at 3.5% on your website but a general search of best buys shows Nationwide at 4%. Please explain.
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Music For Starters
(@music4starters) reported
@AskNationwide my son reported the issue within minutes of being able to (they also deleted his banking apps and stole his SIM card after they drugged him). He has waited patiently for two weeks for you to “decide” about refunding him.
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Jack Trafalgar
(@jacktrafalgar1) reported
@CromwellStuff @AskNationwide @JustinTrudeau Withdraw all we can while we can. Bring the ******* down. I don't believe there's anything to lose.
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Am¥ Wethers Ⓥ 🌱🐝 에이미 #TeamLVG
(@AmyWethers) reported
@AskNationwide I deleted and uninstalled and it seems to have worked so far. If I have any other issues i'll be back in touch but thankyou for your advice!
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Alex Dixon
(@Abcmsaj) reported
@AskNationwide Hi, I'm trying to register for Online Banking - cant remember my passcode. Tried re-registering and it errors after I input my details. Also don't have any emails or documents with my mortgage account number on - are you able to provide that to me?
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Iain
(@Jaggo18) reported
@AskNationwide Got a msg saying theres a prob setting up my new PCA & I had to call.Waited 40 mins to be told that the team I needed to speak to was closed for the w/end & the issue would be raised as a priority & someone would contact me. No one has Not happy!
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Iain
(@Jaggo18) reported
@AskNationwide So, assuming no one calls back I have to start this process all over again. Hardly a great start for a new customer! Very poor initial impressions!
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Dalentino Crossi
(@dalecross4) reported
@AskNationwide I started a chat, gave me that info then said he couldn’t help with it!
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David drury
(@davidvikingflag) reported
@AskNationwide Hi i was looking at the switching service so it brings my direct debits and payments what i receive into my new account