Is Nationwide down in Gerrards Cross, Buckinghamshire, England?
Problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Nationwide
Nationwide is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Login (26%)
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Website (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent Nationwide outage reports came from the following cities: London, Wembley, High Wycombe, Hounslow, Watford and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Wembley |
Mobile App | |
| High Wycombe |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Login | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Cara Willams
(@CaraWilliams09) reported
@AskNationwide This issue meant I had to cancel dentist ap and got charged for it. I couldn’t pay bills so will get late charges. Couldn’t pick up my kids as no fuel. Will you be compensating us for the horrific day we had. There will be people who were stranded and without!
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MerringtonChase
(@MerringtonChase) reported
@Dracula_cat @AskNationwide Nope. Isn’t true. It hasn’t been sorted. Still issues.
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Cara Willams
(@CaraWilliams09) reported
@AskNationwide It is still not working 30 mins ago I transferred to Barclays still not there
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Adam Mars
(@adammars_) reported
@AskNationwide Im expecting my wages and they still havent entered my account. I'm just wondering if this is a problem still at your end?
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Autumn
(@autumn_bronya) reported
@AskNationwide After hearing the issue was resolved, I made a transfer to another account only to have not received the money. Is this issue really resolved and when will the money be received?!
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Heidi Kenyon
(@heidijkenyon) reported
@AskNationwide I'm very confused reading the customer service responses. Ashley seems to think there's delays regarding some payments made today, however Jamie is saying everything has been resolved... Which is it???!!!
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Sam Smith
(@smartcookiesam) reported
@AskNationwide Thankfully my problem has been sorted out and was minor compared to all the 💩you left a lot of your other customers in.
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Tom
(@tomwattsuk) reported
@AskNationwide Thanks for the reply - yes it appears it got declined likely during the outage, appreciate the response however. Issue not rectifyed :)
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Ryan Strachan
(@RyanStrachan11) reported
@AskNationwide your payments issue hasn’t been resolved. It is still not working.
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Liam
(@incisiveme) reported
@AskNationwide @Nicolef1Penney Lost me as a customer as well for that flippant reply alone. Disgusting customer service - this is causing people real issues.