Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gerrards Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Nationwide
Nationwide is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (26%)
- Mobile App (26%)
- Transactions (12%)
- Transfer (5%)
- Withdrawals (1%)
Live Outage Map Near Gerrards Cross, England
The most recent Nationwide outage reports came from the following cities: Maidenhead, Hounslow, Hayes, High Wycombe, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead
|
Transfer | 9 days ago |
|
Hounslow
|
Login | 22 days ago |
|
Hayes
|
Transactions | 26 days ago |
|
High Wycombe
|
Website | 26 days ago |
|
Wembley
|
Mobile App | 1 month ago |
|
High Wycombe
|
Mobile App | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Stephen McClay (@SMcClay29) reported from Hounslow, England@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Reef Spencer (@Reef_Spencer) reported@AskNationwide hi, I use a proxy payment card (Curve) that then charges my nationwide accounts for purchases. One of my cards is now blocking this, best way to fix this?
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Steevecopping (@steevecopping) reported@AskNationwide you could help with this crisis by removing your onerous arranged overdraft interest rate...
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Will Earl (@wilearl) reportedHi @AskNationwide have been trying to speak to someone regarding my mortage, tried online chat and also calling but been on the phone waiting for over 20mins.... please can you help? Thanks
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Fraser Garrow (@frsrgrrw) reported@AskNationwide internet banking is down again. this has happened multiple times since i joined. i think i've missed a payment due to this
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RunNeighRun (@bigbadste321) reported@AskNationwide Do you have technical issues again I have been able to transfer money between account this morning but I have just transferred money from a barclays account to my nationwide account and it is not showing...?
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Melville Carrie (@MadMaxMel) reported@AskNationwide No. I get it’s hard for everyone, but it doesn’t need to be this disjointed for customers. Please just pass on to the Digital team that “hand over” needs working on
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Dj Graham J™️ (@1DJGrahamJ) reported@AskNationwide How do I access live chat I see no option to do this?
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Dawn Gifford 💙 (@dawnie2305) reported@AskNationwide is there any problem with the nationwide online banking app because all day I've been getting a message up whenever I tried to load the app saying sorry having a technical issue at the moment. I have reinstalled the app and it's still not working
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Fraser Garrow (@frsrgrrw) reported@AskNationwide no, directly from your website
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Lee Collier (@lpcollier) reported@AskNationwide We called the number on your website, spoke to someone yesterday and asked for an appointment, they told us the info needed and said the only thing we could do was call back today and wait on hold.