Nationwide

Is Nationwide down in Gerrards Cross, Buckinghamshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Gerrards Cross, Buckinghamshire, England 09/17/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (26%)

    Website (26%)

  2. Mobile App (25%)

    Mobile App (25%)

  3. Login (24%)

    Login (24%)

  4. Transactions (16%)

    Transactions (16%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Gerrards Cross, Buckinghamshire, England

The most recent Nationwide outage reports came from the following cities: London, Hounslow, Kingston upon Thames and Acton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AjayLiban AJ liban (@AjayLiban) reported

    @AskNationwide Why did ypu guys block my card i am abroad in dubai and was Rold i could use it i can't text back due to phone is not working in dubai and use WiFi please contact me AsAP

  • SIM1_YT SIM1  (@SIM1_YT) reported

    @AskNationwide my app wont open and its been over a week, any help

  • vadania82 Claire Eastaugh (@vadania82) reported

    @AskNationwide advised by Asda my refund needs to be released by the building society as they processed it on 10th Sept. They’ve given me a transaction number to provide. Help!

  • Lercutus Kevin Allsop (@Lercutus) reported

    @AskNationwide hi, I have had an issue where my weekly wages did not go into my account yesterday and 2 payments due to be transferred to my ISA's will not be covered for today. Is there a way I can stop them this week?

  • ArrivedOnTime Alex Grant🏳️‍🌈🇪🇺 (@ArrivedOnTime) reported

    @AskNationwide Thanks. I've spoken to them - helpful service and they have cancelled the card and arranged a replacement.

  • nugeei ______ (@nugeei) reported

    @AskNationwide If you’re 15.1 or higher, the app won’t load due to it thinking it’s still BETA…I have the same issue, going to have to wait until the app is updated

  • icegem1990 Gemma Trathen (@icegem1990) reported

    @AskNationwide for about 3 days now I’ve been trying to log in to my online banking app and it’s not loading, is a problem with the system?

  • jamiewhite862 Jamie White (@jamiewhite862) reported

    @AskNationwide This issue is beyond a joke now. It’s been weeks, I get I’m using a Beta, buts it only a incremental one, so there are no significant changes, just bug fixes. If by the end of the day I still can’t access my account, it’ll be getting closed tomorrow. Your choice!

  • Cunninghamster Daniel Cunningham (@Cunninghamster) reported

    @Woodlands86 @Richardmcfc @AskNationwide You chose to install beta software and shouldn't expect support. I'm running 15.1 and can't access my accounts, same boat as you. Three ideas of the beta is to give developers time to update their app before it goes live. NW rushing an update will lead to security holes.

  • ParryLeoni Leoni Parry (@ParryLeoni) reported

    @AskNationwide trying to access my banking app and it is saying there is no account to display. Is this due to the maintenance work? I am currently relying on Apple Pay as I am waiting for a replacement card