Nationwide

Is Nationwide down in Gerrards Cross, Buckinghamshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Gerrards Cross, Buckinghamshire, England 12/13/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Gerrards Cross, Buckinghamshire, England

The most recent Nationwide outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website

Community Discussion

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Nationwide Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • annabelchan88 Annie (@annabelchan88) reported

    @AskNationwide hi I’ve been trying to do a switch joint account online since Thursday but keep getting an error message after the credit check page…can someone please help? I want to just do it online if possible

  • proogs Peter Scandrett (@proogs) reported

    @tepreece @AskNationwide Thanks; that sounds /slightly/ coincidental and I don't have a credit card so I can't check that. The email address is correct in the 'my personal details' bit of the Nationwide site though. All slightly baffling.

  • thealexfreed alex freed (@thealexfreed) reported

    @AskNationwide As previously tweeted been on the phone for 2 hours with ‘the team’… but it seems that theft is not a problem?

  • mcinally_scott Scott Mcinally (@mcinally_scott) reported

    @AskNationwide It has been more than 5 working days

  • carlosthorpedo Carl Thorpe (@carlosthorpedo) reported

    @AskNationwide No help on there #theft

  • unchatsurMars ☕🚲 Stéphanie Taylor 🪴🦊 (@unchatsurMars) reported

    @AskNationwide Good morning, my debit card keeps getting rejected when trying to make purchases online. Been on the phone with one of your team members for 25min+ to sort it out before the call got cut off. Could you help?

  • tepreece Thomas Preece (@tepreece) reported

    @proogs @AskNationwide I was getting those same letters. Support told me it was because I hadn't filled in an email address in one section of the site (I think credit card) - I fixed that and the letters stopped. My email address is also at my own .net domain.

  • sl_butterworth Sarah (@sl_butterworth) reported

    @AskNationwide hi I’m suddenly unable to pay for transactions online; it keeps saying transaction refused. Can you help please?

  • proogs Peter Scandrett (@proogs) reported

    @AskNationwide Well, I had an online chat the other day (alluded to in the thread) and then got the message quoted in this thread. I'm dubious about the explanation I've had. Is there a policy document anywhere that explains what email domains can and can't be used for customer comms, please?

  • kagsnyc kags (@kagsnyc) reported

    @AskNationwide your online banking is not recognising my details. Always worked before. What’s the problem?