Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Gerrards Cross, including 0 direct reports.
- The most common problems reported in this area mention Website and Transfer.
- Website (50%)
- Transfer (50%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gerrards Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Nationwide
Nationwide is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gerrards Cross, England
The most recent Nationwide outage reports came from the following cities: Maidenhead, Hounslow, Hayes, High Wycombe, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead
|
Transfer | 10 days ago |
|
Hounslow
|
Login | 23 days ago |
|
Hayes
|
Transactions | 27 days ago |
|
High Wycombe
|
Website | 27 days ago |
|
Wembley
|
Mobile App | 1 month ago |
|
High Wycombe
|
Mobile App | 2 months ago |
Community Discussion
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Nationwide Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Stephen McClay (@SMcClay29) reported from Hounslow, England@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Martyn Herriott (@MartynBracknell) reported from Bracknell, England@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Simon John Grant (@Big_Bear89) reported@AskNationwide so tried obtaining funeral expenses from my late mum's account after being told by bereavement team I could get it from Cabot Circus it got Authorisation but your head office blocked all withdrawal seems you've gone back on what your website says
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Jacob Evans (@Hhjjhhvff88899) reported@AskNationwide cant access banking app? Says an update is needed however the play store says error when you try to click on the app, same story for hours now
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sof2410 (@sofia18805377) reported@AskNationwide I’ve lost my card reader and any pin etc that I’d need to set up a new payee. Please help!
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The Pocket Gods (@thepocketgod) reported@AskNationwide never had such bad service cut off twice already this morning on hold for an hour - just trying to transfer money into an account
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Red Ant (@RedAnt6) reportedHey @AskNationwide it's a bit sneaky to only offer non-flexible ISAs when a fixed rate one matures. Many will want to move to an instant access ISA to allow rate changes to be tracked.
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Keighley West (@KeighleyWest) reportedI know they sai ‘if it’s not broken, don’t try fix it,’ BUT does @AskNationwide not think it’s time to upgrade their app and move with the times?
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Ellie Taylor (@eleanor_tavener) reported@AskNationwide is the App down?
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clintmellow (@clintmellow) reported@AskNationwide @Bernie19795584 Your site isn’t accepting mortgage fee payments either, has someone started the maintenance early?
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Matthew Bament (@bament1981) reported@AskNationwide good afternoon, I'm a customer and wanted to know if it is possible to make a withdrawal but in coins (probably about £200 total worth of £1 / 50p / 20p coins). Would I need to order/make a special request at the local branch?
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Jacob Evans (@Hhjjhhvff88899) reported@AskNationwide Ive done all that deleted app re installed and keeps saying service error when I try to log in, stop updating apps before you clear them as working properly, idiotic!