NatWest status: access issues and outage reports

Problems in the last 24 hours in Sutton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Bert (@XBerts) reported 15 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Jack Head (@JackHead95) reported 22 minutes ago from Richmond, England

  ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 25 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  💙 Stacey Killon (@beady_stace) reported 33 minutes ago from Worcester Park, England

  Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

• 
  Geoff Whitehouse (@ByGeoffW) reported 41 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  Bert (@XBerts) reported 42 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Joanne Timms (@LdnCinders) reported 59 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  nadia holmes (@nadiaholmesx) reported 59 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  Miguel Viegas (@miguelagviegas) reported 59 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jumpers For Goalposts (@Anthony86619842) reported 6 minutes ago

  @NatWest_Help 35 years as a NatWest personal and business customer and zero understanding of my business or the support you’d expect from your bank. Utterly aghast…..

• 
  Craig Duncan / @fludded (@Fludded) reported 8 minutes ago

  @DPJHodges Nigel Farage has asked for help before. He wanted people to sign up on his website if they feel they had been debanked. They did. Armed with that, he negoctiated a million pound deal with NatWest, deleted the website and never spoke of debanking again.

• 
  Craig Duncan / @fludded (@Fludded) reported 8 minutes ago

  @TiceRichard Your leader shut down his debanking website once NatWest paid him off. Are you guys still pretending to care?

• 
  Linda Pennock🙂 (@LindaPennock1) reported 11 minutes ago

  @bsd_junkie @DamianLow3 No, the bank did not back Alison Rose over Nigel Farage; instead, Rose resigned as CEO of NatWest after admitting she leaked private customer details to a journalist.

• 
  S4mtheM4n (@M4nS4mthe) reported 12 minutes ago

  @THummell39837 I saw a photo of her drunk and haggard some years ago. What she earning off the taxpayers ? At least the NatWest CEO is working for his money at a bank ! Not sucking off the taxpayers of UK !!!!

• 
  jackduk (@jackduk1) reported 12 minutes ago

  @DebtFreeBy30UK I'm no expert, but it might make sense to pay minimum on your cards, throw everything at Monzo, then MBNA, Barclays then NatWest. Don't bother investing with this much debt. Squeeze some out of your weekly spend, even 30 quid a week will help. Move debt around to 0% early.

• 
  Spencer (@SpencerGambles) reported 14 minutes ago

  **** happened with natwest but with around 20x more… absolute shitbags they are

• 
  X Finance Bull (@Xfinancebull) reported 16 minutes ago

  🚨 THE INSTITUTIONAL PAYMENT RACE HAS SIX CLEAR FRONT-RUNNERS. 🚨 $XRP $XLM $QNT $LINK $XDC $HBAR I ranked them by something more important than attention: Who is already connected to banks, payment companies, market infrastructure and real settlement activity? 1. $XRP The strongest direct bridge-asset design. XRP can provide temporary liquidity between currencies, helping payment companies avoid keeping money trapped in accounts around the world. Ripple’s full MiCA authorisation now gives its regulated crypto services access across the European Economic Area. 2. $XLM The strongest remittance and stablecoin network. Stellar recorded $5.5 billion in stablecoin payment volume during Q1 2026. MoneyGram also continues connecting Stellar-based digital dollars with cash access, and DTC expects tokenised assets to become available on Stellar in 2027. 3. $QNT The interoperability layer. Quant’s Fusion Rollup connects 74 networks, while UK Finance is testing tokenised bank deposits with Barclays, HSBC, Lloyds, NatWest, Nationwide and Santander. 4. $LINK The institutional connection and data layer. DTCC is integrating Chainlink into its Collateral AppChain for pricing, valuation and near-real-time collateral movement, with production expected in Q4 2026. 5. $XDC The trade-finance specialist. Native USDC and CCTP V2 are live on XDC, strengthening its position for cross-border settlement, receivables and tokenised trade assets. 6. $HBAR The enterprise settlement network. Archax is already using Hedera for tokenised securities whose USDC cash flows automatically follow ownership in near real time. One moves liquidity. One connects money with people. One links banking systems. One delivers trusted data and instructions. One modernises global trade. One supports regulated enterprise assets. Institutions will not choose only one rail. They will need an entire financial stack. These six are already positioning themselves inside it.

• 
  Connie (@ConnieSherge) reported 19 minutes ago

  @12beattiestp @PedeJo__ @isabelrosesss this is correct. the bank is natwest (rbs) nobody has access to anything and everything is scrambled outside of production. i dont think theres even a fat unix wizard who has access to read production, from what i remember working there

• 
  Jonathan Mills (@Muinchille) reported 22 minutes ago

  @MLorrM You should also look at the Natwest/ Ulster problem. It doesn't apply to Barclays, but may apply to those insurers. In the 90s and 00s, Natwest only ever broke even on UK business. Its entire bottom line came from Ulster Bank in the Republic, even though it was only small here.