NatWest status: access issues and outage reports

Problems in the last 24 hours in Sutton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Bert (@XBerts) reported 10 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Joanne Timms (@LdnCinders) reported 20 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  💙 Stacey Killon (@beady_stace) reported 22 minutes ago from Worcester Park, England

  Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

• 
  Geoff Whitehouse (@ByGeoffW) reported 25 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 35 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  nadia holmes (@nadiaholmesx) reported 39 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  Jack Head (@JackHead95) reported 43 minutes ago from Richmond, England

  ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

• 
  Bert (@XBerts) reported 57 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Miguel Viegas (@miguelagviegas) reported 58 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Darbyshire (@Ian_darbyshire) reported 5 minutes ago

  @stevemiddi1 @ArturNadol7566 @LloydsBank I have the internal Natwest interest forecasts and they were all going down at that time.

• 
  Joanne Fowler (@jofowler38) reported 5 minutes ago

  @birdman2 This post promotes a known scam using AI deepfakes of Emily Maitlis and NatWest CEO Paul Thwaite to advertise the fake Garlenix trading app. The linked site is part of an affiliate fraud scheme that tricks users into depositing money on bogus investment platforms. Please do your own due diligence. Reported as spam and deceptive content.

• 
  I L (@iluyimbazi) reported 7 minutes ago

  @isabelrosesss This is NatWest/RBS/Ulster. Most annoying login among banks

• 
  geekgoddess (@geekgoddess2024) reported 8 minutes ago

  I was in a union at NatWest and honestly they seemed more interested in protecting the company relationship than representing ordinary staff. So spare me the lecture that unions automatically speak for all working people.

• 
  Palash (@ABiggerSpalash) reported 8 minutes ago

  wtf i never noticed rajeev shukla was there at the natwest final too 😭

• 
  Cmdr_Green🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 1.0 @liilBarcodeliil (@Stg_Gr33nz) reported 14 minutes ago

  Let me guess they are going after there own customers Picking and choosing whom to target and bankrupt there is always a problem, it will be them! causing it Blackout incoming, whats next HSBC, Natwest or the Bank of England collapsing on itself shareholders abandoning ship?

• 
  Ed MacNaughton (@EdMacnaughton) reported 15 minutes ago

  Nearly 24 hours since I called your automated service for a call back. Clearly need to review our accounts with NatWest.

• 
  MarketNewsFeed (@MarketNews_Feed) reported 21 minutes ago

  NATWEST H1 2026 EARNINGS - Q2 PRETAX OPER PROFIT GBP 2.29B (EST 2.01B) - H1 IMPAIRMENT CHARGE OF £280 M, PREV Y/Y £226 M - KEEPS ORDINARY *** AROUND 50% ATTRIBUTABLE PROFIT - SEES 2026 ROTE +19% - STILL SEES 2028 ROTE ABOVE +18% - STILL SEES 2028 CUSTOMER ASSETS AND LIABILITIES RISING +4% FROM END 2025 ...

• 
  MIke (@MrMikeCS) reported 23 minutes ago

  @donmcgowan Complete crap. Alison Rose, CEO of Coutts, dmitted to a "serious error of judgement" in discussing Farage's accounts publically. Rose resigned as CEO of NatWest Group with immediate effect after that.

• 
  Joe Smith (@IzriteAD) reported 26 minutes ago

  @peterjukes This was literally 3 years ago, the article states the short position was held since the spring of 2023 before the announcement that coutts closed his account. If Farage got the letter in June 2023 but they were already shorting NatWest, then this will be a non-issue.