NatWest

Is NatWest down in Sutton, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Sutton, Greater London, England 12/13/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Sutton, Greater London, England

The most recent NatWest outage reports came from the following cities: Ealing and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Website
United KingdomLondon Login
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomSouthwark Login
United KingdomRedhill Mobile App

Community Discussion

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NatWest Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex_Hankin17 Alex Hankin (@Alex_Hankin17) reported

    @MartinSLewis please help. My partner did a balance transfer from Natwest to Hsbc but Hsbc transferred x2 the amount leaving her in a lot more debt and they arent cooperating.

  • ruthiemo2 Ruthiechristianmedia.com (@ruthiemo2) reported

    @MartinSLewis I opened two natwest accounts for two of mine for child trust fund by government. I forgot about them. I went to track them down and natwest said they could not find the accounts.

  • Brownin56642087 Browning (@Brownin56642087) reported

    @NatWest_Help NatWest decided to disable my account and my card. Called them only for them to put the phone down on me. I’m pregnant and I’ve had a procedure done so unable to even to go to the branch. Disgusting. Now I have no money.

  • Brownin56642087 Browning (@Brownin56642087) reported

    @NatWest_Help NatWest decided to disable my account and my card. Called them only for them to put the phone down on me. I’m pregnant and I’ve had a procedure done so unable to even to go to the branch. Disgusting. Now I have no money.

  • itsrichhoblyn Rich Hoblyn #RZST 〓〓 🇬🇧 #MAG #T4D (@itsrichhoblyn) reported

    @NatWest_Help My relationship with NatWest is now terminated. There's nothing to discuss. The lack of Business support & understanding has been alarming

  • PropertyCohort PropertyCohort (@PropertyCohort) reported

    Effective from today (31st January), NatWest has announced it will make further rate reductions on new and existing customer products. New business purchases will see rates lowered by up to 15bps and selected 2 and 5 year deals lowered by 12bps. Remortgages will go down by 24bps.

  • thenicolegibson Nicole Gibson (@thenicolegibson) reported

    Sat in @NatWest Yeovil being told I can have 12 months of my bank statements printed off for sustainability. It’s a few A4 sheets of paper for a customer of 25 years. Not impressed.

  • RichardCharman1 Richard Charman (@RichardCharman1) reported

    This afternoon was a classic example. I used my MasterCard (NatWest debit) in a French pet-shop in Revel. I used the contactless approach. It did not work. I then used my MasterCard (NatWest debit) in a French supermarket Intermarche - used chip and pin in Revel. No problem.

  • knightwatchman Knight Watchman (@knightwatchman) reported

    @GogiKafka The way ICT fans go mad at paytm series wins and performances, its safe to say that natwest 02 final would have broken the internet.

  • MarkusWinston M_Winston (@MarkusWinston) reported

    Arrogant NatWest chief executive Alison Rose has backed down in a spat with the House of Commons Treasury select committee and agreed to attend a hearing next week after initially saying she was “too busy”.. the bank is 48.1% owned by the public - damn right she needs to attend!