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NatWest status: access issues and outage reports

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Full Outage Map
  • NatWest generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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NatWest Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • JackHead95
    Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • nadiaholmesx
    nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • miguelagviegas
    Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • maggieinlondon
    Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • XBerts
    Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • LdnCinders
    Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • beady_stace
    💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • ByGeoffW
    Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • XBerts
    Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • anon_alice_
    Erin 🍉 (@anon_alice_) reported

    @Shellfromzero That's **** for you babe. A long time since it happened with Natwest (thank god) but I remember it could be stuck a while xx

  • Aliciasdnud
    Alicia (@Aliciasdnud) reported

    @NatWest_Help hi I placed a switch to HSBC from NatWest and I want to cancel. HSBC have been no help. Can you please reject the switch request please I don’t want to switch to them anymore

  • jijingiUter
    Jijingi u Ter (@jijingiUter) reported

    @iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.

  • autotrader80497
    Car Autotrader (@autotrader80497) reported

    @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

  • Dilip162
    Dilip16 (@Dilip162) reported

    @suzuki2wheelers I requested for doorstep test drive of Access ABS model online through Natwest Suzuki Chennai.I received email confirmation on March 11 vide reference number SUZ-6608951144. As the dealer didn't contact I called your helpline no.18001217966 on 12/3 & informed 1/n

  • Ko_fi_Ob
    Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported

    @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

  • BruceUnfiltered
    BruceUnfiltered (@BruceUnfiltered) reported

    Cash machines and bank branches have been disappearing across Britain, even though many basic card and PIN problems still require an ATM or in-person banking service. UK regulators and LINK data show a sharp reduction in free-to-use ATMs and ongoing branch closures, while millions of people still rely on cash access. The debate over access to cash, digital banking, NatWest, HSBC, Lloyds and bank branch closures raises serious questions about who modern banking is actually designed for.

  • UniteNatwest
    UniteinNatWest (@UniteNatwest) reported

    @KatieW456938 Thanks for raising these points. We’ve checked and the revised FAQs were not shared with the Unite NatWest reps in advance of publication but Unite will raise these issues on Monday. A Unite FAQ set was issued this afternoon.

  • godders2304
    PAUL GODWIN (@godders2304) reported

    @NatWest_Help Ok but doesn’t really help me. I needed cash to pay the barber! 💈 wasted trip. It’s the lack of communication from NatWest that’s even more annoying. An hour on the phone and even the customer care guy, doing his best and really good guy, couldn’t tell me what was up

  • MJBurrows
    Matthew Burrows (@MJBurrows) reported

    Why is #NatWest down 4% today on a £2bn profit beat? When markets ditch a beat, they're pricing what the headline missed. Here's what you need to know.