NatWest

Is NatWest down in Sutton, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Sutton, Greater London, England 03/28/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Transactions (26%)

    Transactions (26%)

  3. Login (26%)

    Login (26%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Sutton, Greater London, England

The most recent NatWest outage reports came from the following cities: Hounslow, London, Croydon and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Transactions
United KingdomLondon Transactions
United KingdomCroydon Login
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomCity of London Mobile App

Community Discussion

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NatWest Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • KitzingerUwe Uwe Kitzinger (@KitzingerUwe) reported

    @NatWest_Help I am unable to bank as I have to blink with two eyes and I have only one eye and unable to find anyone at NatWest who can help!

  • spanglystarz noughtsncrosses (@spanglystarz) reported

    @NatWest_Help Cheers NatWest! For leaving a vulnerable customer exposed on your twitter feed. You have totally blanked her she chased you up and now it being trolled and abused.

  • rgarner Russell Garner (@rgarner) reported

    @pixlz @NatWest_Help I am seeing on another forum from a poster a year ago that there is a problem sending OTP messages from Natwest to Virgin Mobile. Guess who we're with? @NatWest_Help – you need to do a *lot* better than this. If we can't do things online, we'll find a bank that can.

  • MATruman Mike Truman (@MATruman) reported

    @taxqueen49 @CIOTNews After law college I nearly ended up working for NatWest trust department in Liverpool, until they gave me a personality test and presumably realised that painstaking attention to detail wasn’t exactly my skill set.

  • LeeUHF Lee UHF (@LeeUHF) reported

    @NatWest_Help Hello, If I DM you some info can you help with a query I have on my account? @natwest

  • TJ_NGMI TJ (@TJ_NGMI) reported

    Locked up the remainder of my $HND stake for 4 years, to access the higher paying stable protocol Now staking $USDC and $DAI for circa 90%... Absolutely ridiculous. How's that 0.01% savings rate looking NatWest?

  • _Joelufc Joe (@_Joelufc) reported

    @TheLukeTansley Young stud **** deposits in bank working NatWest Bronco

  • datglynn dave glynn (@datglynn) reported

    @smepathfinder @CarshaltonArt Just to clear up an issue,NatWest,however despicable it may have been, didn't create the subsidiary GRG. That was RBS whose board was so ashamed of the name that brought disgrace on the Scottish nation that it had to adopt a very slightly less impaired one.

  • Nayeamour1 Nayeamour (@Nayeamour1) reported

    Nothing helpful about #natwest at all except to being ‘unhelpful’!! I would like access to my card please

  • teddyatswfc Richard Mangham (@teddyatswfc) reported

    When you open NatWest and see contactless transactions rolling off cos of the BH weekend, and realise what you’ve spent since Thursday, mainly 2 away days seeing us concede 6 without reply, no wonder it drives you to ale absolute **** show! Glad I’ve got a couple a weeks off!