Is NatWest down in Sutton, Greater London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (34%)
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Website (30%)
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Login (18%)
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Transactions (13%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Sutton, Greater London, England
The most recent NatWest outage reports came from the following cities: London, Ealing, Southwark, Bromley, Sutton and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Login | |
| London |
Mobile App | |
| Ealing |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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NatWest Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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💙 Stacey Killon
(@beady_stace) reported
from
Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@MisterShades) reported
@R2DToots @NatWest They’re all crap, I spent 40 minutes on the phone to @Barclaycard this morning, getting routed to Barclays branches, entering my card details SEVEN times, and then told it needed to be referred to a team who aren’t able to speak to me. Customer service doesn’t seem important,
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Fafstar
(@fafstar21) reported
@sharpinvestr NatWest done more than 10 grand from my bank and not one problem
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Sunshine Days
(@poppymoons) reported
@NatWest_Help is it any more possible for Natwest bereavement team to be any ruder than they possibly are. I have been so unsatisfied by the team since dealing with my brothers passing. Incompetent, indifferent and unwilling to help. Cust since 1986!
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Brian Henderson
(@BriH1903) reported
@heraldscotland Natwest are already headquartered in London, according to their website... and Company House. Shouldnt the headline be "Bank with HQ in London to stay in London"
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Black-n-British
(@BlacknBritish1) reported
@premnsikka The people's aspirations are changing. Fortunately, support in the north of the UK for breaking up the union is falling. Fighting money laundering is a very difficult problem. But that has nothing to do with Natwest's decision to act responsibly if Sturgeon gets her way.
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RRRRR
(@RRRRR86910432) reported
@NatWest_Help it's misleading to say on the status page that there are no problems. I cannot access mobil app after updating it (samsung/android) on Sunday just past and until now cannot access mobile app. Natwest via a call to their technical dept. acknowledged there's a fault.
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Gavin Wrigley
(@pheauteau) reported
from
Buntingford, England
@RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.
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David Hardie
(@DHardieTweets) reported
That fact is, they’re not even RBS anymore. They’re NatWest. They presided over the crunch. They ****** us all over. They got bailed out, WE paid for that. So they can piss ******** off.
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Ian Achieve
(@ianachieves) reported
@XRP_stuart @shirtoffmyback_ A representative of NatWest told you in error...
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Huguenot House 🎪 🕷️🕸️🕯️⭐🏴 🐝
(@HuguenotHouse) reported
@NarcAware @nw_nicholas Natwest/ RBS is, I hear, still being nasty abt paying PPI. When customer goes to Ombudsman, the clock starts again delaying payment further. Without any help in getting correct calculation or compensation? Looks like it. But Natwest must be paid.