NatWest down? Current status and problems in Sutton, Greater London, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (30%)
• Website (28%)
• Transactions (21%)
• Mobile App (15%)
• Transfer (4%)
• Withdrawals (2%)

Live Outage Map Near Sutton, England

The most recent NatWest outage reports came from the following cities: Westminster Abbey, Bromley, Hounslow, London, and Croydon.

City	Problem Type	Report Time
Westminster Abbey	Website	4 days ago
Bromley	Login	6 days ago
Hounslow	Transactions	16 days ago
London	Transactions	1 month ago
Croydon	Login	1 month ago
London	Transactions	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Michael Stockwell (@mikestockwell) reported 4 minutes ago from City of London, England

  @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

• 
  Joanne Timms (@LdnCinders) reported 11 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  Demetri Turin (@DemetriTurin) reported 13 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  Mercedes TL 🥝 (@___lynniie) reported 14 minutes ago from Poplar, England

  Natwest customer service & British Airways customer service 😔 Same Whats App Group

• 
  nadia holmes (@nadiaholmesx) reported 18 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  ME88 (@ME8803076435) reported 19 minutes ago from City of London, England

  Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

• 
  Josh Whelan (@JoshWhelan) reported 21 minutes ago from Southall, England

  @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

• 
  Niamh O'Reilly 😷 (@thatniamh) reported 21 minutes ago from Hammersmith, England

  Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

• 
  Jack Head (@JackHead95) reported 23 minutes ago from Richmond, England

  ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

• 
  Bert (@XBerts) reported 23 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Geoff Whitehouse (@ByGeoffW) reported 26 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  ME88 (@ME8803076435) reported 26 minutes ago from City of London, England

  @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

• 
  Miguel Viegas (@miguelagviegas) reported 26 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Tom (@tvercaut) reported 30 minutes ago from Ealing, England

  Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

• 
  Dmitri Old (@DmitriusOld) reported 34 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  ME88 (@ME8803076435) reported 40 minutes ago from City of London, England

  This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

• 
  Clive J Goodwin (@CliveJGoodwin) reported 44 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

• 
  Bert (@XBerts) reported 48 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 51 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jazman (@JazmanGames) reported 3 minutes ago

  Anyone in #leeds Crossgates know what's happens with 65 The Barbers on the ring road between Natwest and the butchers? Closed with a to let sign up. Have they closed down or moved somewhere else?

• 
  DalSoft 🇺🇦 (@DalSoft) reported 5 minutes ago

  @Adam_Hosker I think we need what Open Banking did for bank accounts we need for mortgages, tech that ties together all the third parties rather than expecting users to use 4 or 5 different portals. My experience with #natwest was terrible in 2022, everything is emailed, no processes etc

• 
  michael parchment (@miguelpergamon1) reported 5 minutes ago

  I have also had problems with PayPal. Information in my Lloyds account and NatWest had also changed. So, I deleted the link in PayPal to my Lloyds account at around 2pm. After 6pm I got messages from PayPal ("use the app") and Facebook ("we see you have had problems logging-in").

• 
  Elliot (@elliot199991) reported 6 minutes ago

  He’s fuming he’s gonna have to go to NatWest and cancel it. Apparently it’s the 5th one this year. I think Tony may be the problem here.

• 
  Tony Lee (@mrtonylee) reported 12 minutes ago

  @richjohnston @Barclays @BarclaysUKHelp I moved from Barclays a decade ago after they started similar **** to this. Now with Natwest and they are way better with US payments.

• 
  Jess 💚 (@Jess_boston_mum) reported 13 minutes ago

  My new card is rubbish! Card constantly gets declined on contactless, online transactions as well don't go through! Absolute nightmare! @NatWest_Help #natwest #Mastercard my husband has the same problem since his bank switched to MasterCard!! @Mastercard

• 
  Cheryl Cavanagh (@xchezzacx) reported 15 minutes ago

  My father passed away over 4 months ago and Natwest are still dragging their feet to release his bank funds, despite 2nd May having everything they needed and saying "10 working days" No communication - their Bereavement team is an absolute joke.

• 
  OD9980 (@od_9980) reported 15 minutes ago

  @NatWest_Help NatWest closed my account and I had nearly £300CR in the account. I wasn't able to claim the money as I had no proper ID at that time. Then when I tried claiming the money in a branch today, they said that there was no money in the account. Help me out please #help

• 
  ✨ Kimberley Bower ✨ (@KimmyBower) reported 16 minutes ago

  @RevolutApp hello, I’m having trouble adding a new NatWest card to my account. The previous one was fine and has expired. Can you help please?

• 
  orcun akbas (@orcunakbas3) reported 19 minutes ago

  **** natwest i ******* hate natwest piece of **** bank piece of **** banking app **** doesn't even work mf sends me a code then says code invalid my brother in christ you're invalid im gonna say mean things about natwest on twitter **** natwest i ******* despise natwest **** natw