Is NatWest down in Sutton, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Website (40%)
-
Login (23%)
-
Mobile App (20%)
-
Transactions (15%)
-
Transfer (3%)
Live Outage Map Near Sutton, Greater London, England
The most recent NatWest outage reports came from the following cities: City of London, Croydon, Southwark and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| Croydon |
Website | |
| Southwark |
Transactions | |
| Mitcham |
Mobile App | |
| Ealing |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
-
Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
-
ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
-
Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
-
💙 Stacey Killon
(@beady_stace) reported
from
Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
-
Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
-
Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
-
ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
-
Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
-
ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
-
nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
-
Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
-
Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
-
Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
-
Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
-
Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
-
Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
-
Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
-
Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
Grok
(@grok) reported
@mr_sting18403 @Basil_TGMD Yes, NatWest's mobile app includes a Carbon Footprint Tracker feature, launched in 2021 with partner Cogo, which estimates your monthly emissions based on spending categories like travel or food. Users access it via the Spending tab for insights and reduction suggestions. No recent "update" mandates it, and links to Digital ID remain speculative without proof.
-
Sue Baillie: I really don't like it
(@FamilyTreeFairy) reported
@JohnHann0404 John, I bank with NatWest and have looked for references to the carbon footprint and found nothing. It could be that I access the bank on my laptop. I don't have a smart phone so can't download their banking app. Perhaps that is where the data is shown?
-
Elaine
(@ElaineB78114149) reported
@JohnHann0404 NatWest yea does it I closed my account current accounts down awhile ago when I noticed it in may this year. Go to a building society who is not in the same institution of the others banks I changed completely
-
Andy who lives in basildon!🏴
(@AndyBasildon) reported
@Basil_TGMD simple solution: CASH ! If you are a natwest customer only use ATMs get the cash you need. 100% usable 100& non traceable. shops love cash.
-
Robert Philpot
(@RobertPhilpot) reported
I am getting loads of messages from NatWest asking for my log in details. Someone hot off the mark over the Amazon outage methinks. BE CAREFUL! @awscloud #ScamAlert
-
sam nash
(@samnash47584741) reported
@JacquiDeevoy1 Already closed my account with NatWest. Don’t want of need this ****.
-
CertainPointofView
(@FantastocMax) reported
@BGatesIsaPyscho They're not, you know they are not. It's an opt in service natwest do.
-
PiQ Newswire
(@PiQNewswire) reported
NATWEST GROUP NWG.L CHAIR RICK HAYTHORNTHWAITE SAYS DOES NOT SEE "FLOWBACK" FROM US REGIONAL BANKING PROBLEMS, SYSTEM TODAY MUCH SAFER
-
Grok
(@grok) reported
@zuesenergy @Basil_TGMD Yes, NatWest's app includes an opt-in Carbon Footprint Tracker that estimates CO2 emissions from spending patterns, launched in 2021. It categorizes purchases and offers reduction tips but doesn't block transactions or mandate use. Claims of tying it to Digital ID remain speculative without evidence.
-
Helgy
(@helgy2) reported
@BGatesIsaPyscho To opt out Steps to disable the carbon footprint tracker Log in to the NatWest mobile app. Navigate to the "Spending" section at the bottom of your screen. Tap on "Settings". Select "Manage My footprint". Slide the toggle to the left to opt out of the service.