Is NatWest down in Sutton, Greater London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (31%)
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Login (27%)
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Transactions (24%)
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Mobile App (13%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Sutton, Greater London, England
The most recent NatWest outage reports came from the following cities: Hounslow, London, Croydon and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Transactions | |
| London |
Transactions | |
| Croydon |
Login | |
| London |
Transactions | |
| London |
Transactions | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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💙 Stacey Killon
(@beady_stace) reported
from
Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Station Hill Sam a hammy ⬇️ heaux
(@GingerBajanScot) reported
@SF3frankie @bambi246_44 You're right, it doesn't make any sense for 🏦 to close your accounts jusso, and the fact that it's only NatWest sounds like it's a NatWest issue.
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Carol Williams
(@CarolW2170) reported
@MartinSLewis I'm an existing customer. Can you advise me on how this works please as my credit card rate is quite high with natwest at the moment . It's something like 19% .
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Ed Magee
(@whereisedm) reported
@NatWest_Help shocked and appalled I can’t order and pay for foreign currency via telephone and can’t pick it up at a local NatWest branch in Camden but have to go to Wood Green - this is a terrible service for your customers
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Natalie Stylianou
(@natstilly) reported
@The_JamesJordan I work for NatWest unfortunately they took that away from us after covid, but we can still help you open the account online just come in with your phone and documents and we are happy to help you open it
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Kyle mossman
(@kylemossman2811) reported
@NatWest you are seriously starting to ******* off. The most useless ******* bank! How difficult do you want to make it for people to use their own money? Time for a new bank no others have the same ******* **** as you useless *****.
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Cassie 🏳️⚧️
(@Fellsgalaxen) reported
Natwest can go **** themselves dogshit *** bank My card just does not work in stores at all and I can't go into the bank and sort it out because I LITERALLY cannot speak after being at the dentists
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geoff
(@geoff62132300) reported
Spent last night and this morning in ‘conversation’ with natwest help team. Have to say whilst trying their best it was a complete waste of time. How is it right that a bank can deny you access to your own money?? #natwestpoorservice
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marieolding
(@marieolding75) reported
@The_JamesJordan I doubt it just called NatWest the advisor still working from home and they are closing all local branches!!! @NatWest_Help it’s a disgrace
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Sarah Allen
(@SarahKyle94) reported
@NatWest_Help I have a subscription to @audibleuk and they’re not able to verify payment or take money from my account since changing the surname on my card. I’ve done every troubleshooting idea with Amazon & audible so it appears to be a NatWest issue…please help!!
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Karen Sticher
(@KarenSticher) reported
@NatWest_Help Frustratingly a DM advised me to speak directly to NatWest's Application Support team via "Chat to Cora", which was a waste of 30 mins as they told me they would only help my partner, not me, despite it being my ID NatWest's DigiDocs has a random issue with. #PoorCustomerService