NatWest down? Current status and problems in Sutton, Greater London, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (30%)
• Website (28%)
• Transactions (21%)
• Mobile App (15%)
• Transfer (4%)
• Withdrawals (2%)

Live Outage Map Near Sutton, England

The most recent NatWest outage reports came from the following cities: Westminster Abbey, Bromley, Hounslow, London, Croydon, and City of London.

City	Problem Type	Report Time
Westminster Abbey	Website	2 days ago
Bromley	Login	4 days ago
Hounslow	Transactions	13 days ago
London	Transactions	1 month ago
Croydon	Login	1 month ago
London	Transactions	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Joanne Timms (@LdnCinders) reported 1 minute ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  Clive J Goodwin (@CliveJGoodwin) reported 3 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

• 
  Tom (@tvercaut) reported 7 minutes ago from Ealing, England

  Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

• 
  Bert (@XBerts) reported 7 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Josh Whelan (@JoshWhelan) reported 9 minutes ago from Southall, England

  @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

• 
  Geoff Whitehouse (@ByGeoffW) reported 12 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  ME88 (@ME8803076435) reported 23 minutes ago from City of London, England

  @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

• 
  ME88 (@ME8803076435) reported 27 minutes ago from City of London, England

  Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

• 
  ME88 (@ME8803076435) reported 33 minutes ago from City of London, England

  This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

• 
  Michael Stockwell (@mikestockwell) reported 33 minutes ago from City of London, England

  @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

• 
  Miguel Viegas (@miguelagviegas) reported 42 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Demetri Turin (@DemetriTurin) reported 46 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  Jack Head (@JackHead95) reported 46 minutes ago from Richmond, England

  ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

• 
  Dmitri Old (@DmitriusOld) reported 47 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  Niamh O'Reilly 😷 (@thatniamh) reported 51 minutes ago from Hammersmith, England

  Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 52 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  Bert (@XBerts) reported 53 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  nadia holmes (@nadiaholmesx) reported 56 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  Mercedes TL 🥝 (@___lynniie) reported 58 minutes ago from Poplar, England

  Natwest customer service & British Airways customer service 😔 Same Whats App Group

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ImxInsomnia 🇬🇧 (@ImxInsomnia) reported 3 minutes ago

  I went to my local store for Milk. I have the funds in my bank, no issue there. My contactless card would not work, **** NatWest. I tried my pin and reached a limit. Because I rarely use my pin. Some random woman just paid for me 😭 I have faith in humanity

• 
  small anxious goat (@spookyghost_boy) reported 4 minutes ago

  Wanna know who ******** at natwest wrote the name on my card and gave me an initial that i dont ******* have

• 
  lesley robinson (@lesleymrobinson) reported 6 minutes ago

  Has anyone actually managed to access their child trust fund once its been transferred over to Natwest?! We have been trying since my daughters 18th birthday last September & they don't appear to want to give it to her! We're still jumping through hoops 🙄@natwesthelp

• 
  Kiara Hendry (@HendryKiara) reported 7 minutes ago

  @NatWest_Help I've done everything I can to help my little sister access her CTF. NatWest are really making it near to impossible for these young ones to access THEIR accounts! Can someone get back to me about this as we've been to the bank and called every possible number !!!

• 
  TJ (@tim_rigby) reported 9 minutes ago

  @NatWest_Help told I was getting a callback within 6 mins from private bank, 14 mins later nothing. I’m done with NatWest, utter garbage

• 
  big sadez (@sadiemaybnot) reported 14 minutes ago

  the natwest customer service lady asked me what i was up to today ive never been caught so off guard in my life

• 
  Lisa Lacey (@lisalacey32) reported 14 minutes ago

  @NatWest_Help my daughter turned 18 in Jan and has been trying to access her CTF since! Online portal doesn’t work, on hold for 3 hours at a time nobody answers & branch won’t help! Please can someone help us out. This is unreal and the first experience I’ve had with NatWest!

• 
  Chris Wands (@MrChrisWands) reported 16 minutes ago

  @NatWest_Help Hi guys I'm having problems with Natwest Investments Online, and I can see from this site I'm far from the only one. Gave up after half an hour on the phone twice....your new portal's wasn't the best when I registered...no reply on the chat help function...1/2

• 
  Jamboreeee (@Jamboreeee51) reported 16 minutes ago

  @NatWest_Help My son has been trying for 3 days now to get in touch re his NatWest Online Investment. The online portal does not work and he’s been on hold on the phone for hours each day. This is really poor customer service and extremely frustrating.

• 
  littlelegs (@littlel26787685) reported 19 minutes ago

  @fagin_mr @NatWest Banking issues goona get worse