Is NatWest down in Sutton, Greater London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (42%)
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Login (26%)
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Transactions (13%)
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Website (10%)
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Withdrawals (6%)
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Transfer (3%)
Live Outage Map Near Sutton, Greater London, England
The most recent NatWest outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Withdrawals | |
| Southwark |
Login | |
| Redhill |
Mobile App | |
| Teddington |
Website | |
| City of Westminster |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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💙 Stacey Killon
(@beady_stace) reported
from
Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Father Oliver Coss
(@purgstallheath) reported
: Dear @natwest, every time I call you there's "high customer demand". Might I suggest this is, in fact, 'normal customer demand', and that you could make better use of the English language?
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Jo Field
(@RollRage) reported
@AskPS_UK I've updated payment details too, in case this was causing an issue. It hasn't made a difference. Natwest changed our cards from visa to mastercard recently, but cards are activated and ready to use, no problem.
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Morris Hickey # A POX ON ALL POLITICIANS #
(@Morris2906) reported
@purgstallheath @NatWest Exactly my point! "Customer service" is something they definitely do not understand.
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MrsMrs
(@P_M_H2016) reported
@Weezus07 I used to work in a call centre for Natwest & when the customer told me which branch they were at, I knew the sort codes off by heart. SE London & Croydon Areas that’s a lot of sort codes!
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Steven Speakman
(@steven_speakman) reported
@NatWest_Help been on hold now to the collective investment fund for an hour and still waiting! The website was terrible and now the phone line! Im glad I’m not a NatWest customer if this is the way they treat you WOW
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Paul Ransome
(@Rans1984) reported
@dseselectric @NatWestBusiness Did you try going through Mettle website instead of Natwest? Took me about 5mins to fill out the online form and through app.
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Nick Bacon
(@nick_j_bacon) reported
I have been singularly unimpressed by #NatWest and their business banking service. Have been trying to sign up a business account for 5 weeks now. A dozen phone calls and still no idea why ID docs are being rejected. Absolutely appalling service when trying to start new business
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Pete Criddle
(@petecriddle) reported
@purgstallheath @NatWest Same with @CooperativeBank who gave me £25 when I complained about my time being wasted but absolutely avoided addressing the real problem of too few staff and an online banking platform that doesn't let you do what you need!
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Many_Sides_To_A_Story
(@many_sides_to) reported
@JuliaHB1 I spoke to Natwest, who took the money back from British Gas (BG took a new amount out without telling me) and Natwest then cancelled the Direct Debit as BG had broken the DD Guarantee. I then told BG how much I was going to pay and set up a new DD to be reviewed in a year Theft
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Revd Jo Winn-Smith
(@jowinnsmith) reported
@purgstallheath @NatWest Sounds a bit like the reverse of the tube when it says it's running a 'good service', which actually means they're running the service they're supposed to run!