NatWest status: access issues and outage reports
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Full Outage Map
- NatWest generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Sutton, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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NatWest Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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💙 Stacey Killon (@beady_stace) reported from Worcester Park, EnglandNot particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
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nadia holmes (@nadiaholmesx) reported from Wandsworth, Englandalmost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Bert (@XBerts) reported from Lambeth, England@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Jack Head (@JackHead95) reported from Richmond, England‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Geoff Whitehouse (@ByGeoffW) reported from Croydon, EnglandFor all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Maggie - wear a mask 💙🏳️🌈🌱 (@maggieinlondon) reported from Wandsworth, England@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Miguel Viegas (@miguelagviegas) reported from Wandsworth, England@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Joanne Timms (@LdnCinders) reported from Croydon, England@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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Bert (@XBerts) reported from Camberwell, England@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Di Beirne (@ScattyCat) reported@NatWest_Help Hi - been trying to make a payment to HMRC via their app. In app, it directs to NatWest app for payment approval. For last few days, can log in to NatWest app when directed, but page to approve payment is just blank. I've used this way to pay in the past with no 1/2
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Fordy (@Andyfor03298768) reported@NatwestB @TunnelGuruVPN Time to close our accounts and take all our money elsewhere! NatWest bull ****
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Di Beirne (@ScattyCat) reported@NatWest_Help 2/2 problems. I've contacted HMRC, they said it's not a problem at their end, must be NatWest as I can log in, but then approval screen is blank. Is this a known issue? Please ask your I.T. to fix it. Been waiting for a reply in app customer service for over 10 hrs
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Rich (@rich_rdctd) reportedNatwest Bank just dropped a banger. "Tomorrow begins today" they say. If you set up biometric approval in the mobile app or Voice ID for Telephone Banking, you gave them consent to use this data. As per their email: "From 20th May, Natwest will use ‘legitimate interests’ to process biometric data, instead of your consent. Legitimate interests is a term in Data Protection Law, which means we use your data only when necessary and where we have carefully balanced your rights in the public interest." Bear this in mind as you cannot update your details or send more than £750 without using their biometrics service. @freddienew @DecentraSuze
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Three Shires Head (@ThreeShiresHead) reported@AaronBastani My Samsung S23 Ultra is insured through NatWest. I had a cracked screen, broken charging port & damaged frame. Paid £50 & got all three problems fixed plus new battery, all data restored. Took a man in a van at my house about an hr. Don't see the need for these EU restrictions.
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Joseph Benjamin (@TheEcomLad) reported@FullyLV @Nugennath It’s not the same service though. My business partner had Coutts and was unhappy and switched to NatWest Premier. Myself, always had NatWest Premier and it’s been great overall. Have Barclays Premier too, but not many benefits compared to NW.
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Geoff IX (@geofftheninth) reported@Gibintbank I keep to call you to to fox the issue with my account but you can't be ******. You should all be going to natwest.
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the awakened soul (@grumpypig2026) reported@MissStixy @UltraDane still been told the same even when an appointment was made to come in and collect the cash ordered with natwest bank. closed the account that day, went to a bank told them we dont want to be stopped if i want to withdraw over £2000. no problem at new bank yet.
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Diane Berry dynamayphotography (@dbsWebsites) reported@NatWest_Help Somethinhbis going with accessing accounts, i’ve been locked out for no reason, i’ve asked other people with natwest banking and they’re having the same issue. have you been hacked, google said there’s been no confirmation
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Di Beirne (@ScattyCat) reported@HMRCcustomers Hi - is there a problem making payments on the app with NatWest? Been trying to pay for 3 days but keep getting blank screen on NatWest app after logging in to authorise payment. I do suspect it's a NatWest problem but I know how busy you are atm so maybe it's you