NatWest

Is NatWest down in Sutton, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Sutton, Greater London, England 02/23/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Transactions (19%)

    Transactions (19%)

  4. Mobile App (17%)

    Mobile App (17%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Sutton, Greater London, England

The most recent NatWest outage reports came from the following cities: London, City of London, Croydon and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomCity of London Mobile App
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomEaling Website

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • push108 Paul (@push108) reported

    @pakhanTheGreat @MasonVersluis RBS and NatWest block all deposits to binance, been that way for a while, binance looses their £ offramp in a few weeks.

  • MarianAngelov3 Marian Angelov (@MarianAngelov3) reported

    Natwest, UK has made it its policy that TRW is an unsafe platform for people 's money to go to and are now declining people's cards, making it impossible for them to continue using the app and gain all the knowledge in there. I'm one of the affected... 📜📜📜 @Cobratate #trw

  • purssey1 M Purssey (@purssey1) reported

    @NatWest_Help Help 🤔I feel for anybody thats has to deal with the NatWest regarding a sick relative's problems. Support and NatWest are not two words that go together, it's just been a complete nightmare, bye bye, going to bank elsewhere.

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported

    @NatWest_Help Thanks, there was a technical issue as it says i have an old account from when i must have had a natwest card from years ago, so was advised by a natwest advisor to complete an application for an rbs card, waiting to be approved..thanks for the follow up....

  • jadedlyco Jade 𝒥𝓊𝒹𝑒 Sarson (@jadedlyco) reported

    NatWest won’t give me change on a Saturday, why tf are in-person branches still open they do **** all but ask you “what do you want? We don’t do that here”

  • MasalaNoodles MasalaNoodles (@MasalaNoodles) reported

    @CepeSmith @dagmar_Marie77 @KensingtonRoyal "Could". That's the keyword. And a project that "could" impact common people is still going around academic folk and big business. Btw NatWest CEO was clear in her statement that the royal project would help big business. That's poor optics right away.

  • FatsNeuro Fats Neuro💙 (@FatsNeuro) reported

    On further research, even if I were to french kiss it or even give it a damn good *******, it seems unlikely. Now, if it were a bank vole, that might be a problem. Thankfully tho, they're nowhere near as cute. And prefer banks. Saw one lurking outside NatWest earlier on.

  • GraceW_BM Grace Witherden (@GraceW_BM) reported

    NatWest call centre is woeful, asks me to enter my customer number, I do, correctly then it assumes I don't have telephone banking so now I've been sent to someone else. Erm that's now what I'm ringing you

  • LyndenLFC Lynden (@LyndenLFC) reported

    @NatWest_Help I completed the NatWest switch but have yet to receive my £200 switching incentive. I have completed all the steps needed to receive it and it's been over the 7 days you claim we would get the money by. Any help?

  • AndrewSherville Andrew Sherville (@AndrewSherville) reported

    The Times: NatWest chief executive has broken ranks with her largest three retail banking rivals to disclose that the bank made 14 times more from its savers last year than in 2021.