Is NatWest down in Sutton, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Mobile App (33%)
-
Login (25%)
-
Transactions (17%)
-
Website (17%)
-
Withdrawals (8%)
Live Outage Map Near Sutton, Greater London, England
The most recent NatWest outage reports came from the following cities: Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Website | |
| London |
Login | |
| London |
Login | |
| London |
Withdrawals | |
| Southwark |
Login | |
| Redhill |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
-
ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
-
Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
-
Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
-
Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
-
Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
-
💙 Stacey Killon
(@beady_stace) reported
from
Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
-
ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
-
nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
-
Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
-
Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
-
Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
-
Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
-
Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
-
Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
-
Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
-
Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
-
ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
-
Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
Northern Power Mouse 🌹🇪🇺
(@Northernlass71) reported
@asda I've have been trying to put an online order in for my parents this evening. When I go to checkout and attempt to pay (using my NatWest card) I have to approve the payment in my NatWest account but it doesn't go through. @NatWest_Help assure me that this is a problem with
-
Tim Woodward
(@timskintwo) reported
Is anyone a lawyer, able to help me prise money owed by NatWest from from the bank account of an old friend who has died?
-
Jess 💚
(@Jess_boston_mum) reported
My new card is rubbish! Card constantly gets declined on contactless, online transactions as well don't go through! Absolute nightmare! @NatWest_Help #natwest #Mastercard my husband has the same problem since his bank switched to MasterCard!! @Mastercard
-
Northern Power Mouse 🌹🇪🇺
(@Northernlass71) reported
Asda and not them, even though their app closes randomly, is very slow and glitchy and doesn't register the debit in my bank account balance on the NatWest app. Please could you look into this and let me know if this is an Asda issue or a NatWest issue? Quite frankly I just want
-
Chelsea Monster Sound ⭐️⭐️
(@Honeybadgercfc) reported
@siphillipssport @DiMarzio Stop Fcking about Todd get your cash card 4 digit pin down natwest withdraw 80m in fivers and get paying
-
Natasha Coulter
(@NatashaCoulter3) reported
i hate natwest but cant change my bank acct til in control. natwest just blocked a certain website...not even mother or john can get an item on it either as blocked the website.
-
Victoria Workman
(@NanaTorTor) reported
from
Worthing, England
@NatWest_Help Please will someone from NatWest help with a major issue? Not getting anywhere and my anxious family members are becoming Ill with worry!!
-
✨ Kimberley Bower ✨
(@KimmyBower) reported
@RevolutApp hello, I’m having trouble adding a new NatWest card to my account. The previous one was fine and has expired. Can you help please?
-
DalSoft 🇺🇦
(@DalSoft) reported
@Adam_Hosker I think we need what Open Banking did for bank accounts we need for mortgages, tech that ties together all the third parties rather than expecting users to use 4 or 5 different portals. My experience with #natwest was terrible in 2022, everything is emailed, no processes etc
-
michael parchment
(@miguelpergamon1) reported
I have also had problems with PayPal. Information in my Lloyds account and NatWest had also changed. So, I deleted the link in PayPal to my Lloyds account at around 2pm. After 6pm I got messages from PayPal ("use the app") and Facebook ("we see you have had problems logging-in").