NatWest status: access issues and outage reports
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Full Outage Map
- NatWest generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Sutton, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton, England
The most recent NatWest outage reports came from the following cities: Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Login | 1 month ago |
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Croydon
|
Website | 3 months ago |
|
Mitcham
|
Mobile App | 4 months ago |
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Redhill
|
Mobile App | 10 months ago |
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Teddington
|
Website | 10 months ago |
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Croydon
|
Mobile App | 10 months ago |
Community Discussion
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NatWest Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Joanne Timms (@LdnCinders) reported from Croydon, England@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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nadia holmes (@nadiaholmesx) reported from Wandsworth, Englandalmost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Jack Head (@JackHead95) reported from Richmond, England‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Bert (@XBerts) reported from Camberwell, England@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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💙 Stacey Killon (@beady_stace) reported from Worcester Park, EnglandNot particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
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Maggie - wear a mask 💙🏳️🌈🌱 (@maggieinlondon) reported from Wandsworth, England@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Miguel Viegas (@miguelagviegas) reported from Wandsworth, England@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Geoff Whitehouse (@ByGeoffW) reported from Croydon, EnglandFor all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Bert (@XBerts) reported from Lambeth, England@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Izzy🛎 (@bell_necessary) reported@NatWest_Help @LifeOnSkaro Verse 2 The bankers tried, but not very hard, the customer lost their mind not their card. When venting on X, they shared their dismay, but Natwest made fun; now what do you say? 🤨
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Nic B (@nicellen75) reported@NatWest_Help Can you please advise who I need to contact to stop mail coming to my address that isn’t addressed to me? Potentially previous owners but me returning the mail to the NatWest return address doesn’t seem to be working!
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JH (@brightonbelle2) reported@mcdermottkc_ @NatWest_Help I left NatWest and moved to Handelsbanken, fantastic personal service. I just pick up the phone…
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Math (@inlandtaipan1) reported@ThreshedThought Thanks Mike. The real issue is the 75% foreign ownership, which makes it much harder to influence change. It’s baffling how this model was ever allowed for our key services: 🇦🇺 50% Utilities Trust of Australia 🇬🇧 25% NatWest Pension Trustee Ltd 🇨🇦 25% Desjardins (linked to CDPQ)
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100 (@GhostNoFace0101) reported@NatWest_Help just had a staff member tell me I’m not fit enough to be on the phone because I suffer with anxiety shocking statement from a person from NatWest bank very very disgusting people working for this bank absolutely vile people
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BANG!³ (@Str8Buckets_) reportedThere needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut
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UKMortgageInsider (@InsiderMortgage) reportedBest Fixed Mortgage Rates (Residential) The lowest headline rates are now in the low-to-mid 3% range for strong LTVs/large deposits: - 2-year fixed: From around 3.55% (top deals, often requiring low LTV/high deposit; e.g., NatWest at 3.62% for 40% deposit/first-time buyers). - 5-year fixed: From around 3.75% (e.g., NatWest competitive at 3.75% for 40% deposit). - Other highlights: - No-fee 2-year fixed (60% LTV): ~4.04% (TSB). - No-fee 5-year fixed (60% LTV): ~3.91% (Nationwide). - 95% LTV (high loan-to-value, e.g., smaller deposits): ~4.68% (Nationwide for 2-year). Averages (across all deals): 2-year fixed ~4.31–4.82%, 5-year ~4.9%. SVRs (revert rates) sit around 7.27% — much higher! Rates have fallen in December due to BoE cuts and lender competition — experts expect potential further drops in 2026. ### Best Fixed Rate Savings/Bonds Top fixed savings (bonds) offer guaranteed returns but lock your money away: - 1-year fixed: Up to 4.46% AER (e.g., LHV Bank or similar; some at 4.40–4.5%). - Longer terms: 2–5 years around 4.21–4.31% (e.g., UBL UK 3-year at 4.21%, Hampshire Trust 5-year at 4.31%). - Easy access alternatives: Up to ~4.5% (for flexibility, though not fixed).
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Simon (@8CW) reported from Great Bricett, England@NatWest_Help for 18 months we had a QR code for payments attached to our NatWest Business Account + on lots of our printed media. We are a volunteer run Town Carnival. This week QR code became invalid. Cue runaround from Cora + PayIT not wanting to help pushing to other!
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re (@re500v) reported@NicholasGuyatt Was actually In at the time block rock owned ex NatWest towers which had an American dorm for foreign students. Had shops selling American candy. Our resto was in there. Cost approx 500£/wk in 05. We also worked with Hoxton urban lodge who had rooms starting at 29£
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Ethan (@ethanms10) reported@NatWest_Help hey folks! My sister banks with you still - she’s just found a car that my dad will buy for her. She needs to transfer £7k from her account to him also a NatWest customer. How can she temporarily up her limits?