NatWest

Is NatWest down in Hendon, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hendon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hendon, Greater London, England 11/29/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Website (18%)

    Website (18%)

  4. Login (18%)

    Login (18%)

Live Outage Map Near Hendon, Greater London, England

The most recent NatWest outage reports came from the following cities: Ealing and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Website
United KingdomLondon Login
United KingdomEnfield Town Login
United KingdomIslington Withdrawals
United KingdomGolders Green Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Hendon, England

Latest outage, problems and issue reports in Hendon and nearby locations:

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ArtizanGov Asad Bukhory (@ArtizanGov) reported

    NatWest launches Climate Platform for small businesses New digital tool aims to help SMEs measure and reduce carbon footprint NatWest has launched a new digital platform designed to help small and medium-sized enterprises track and reduce their carbon emissions, partnering with Australia's NAB and SC Ventures. The platform, named "FourTwoThree," will provide SMEs with tools to measure Scope 3 emissions and develop transition plans, addressing a key gap in the market for smaller businesses lacking dedicated sustainability resources. The initiative reflects growing recognition among banks that supporting customer climate transitions represents both a commercial opportunity and regulatory necessity. Under emerging regulations, larger companies will be required to report on their supply chain emissions, creating demand for smaller suppliers to demonstrate their environmental credentials. NatWest's move positions the bank as a leader in sustainable finance for the SME market, where competition for climate-focused services is intensifying. The platform will initially focus on the UK market before potential expansion to other jurisdictions where the partner banks operate.

  • Microbedoc2 Jamie Murphy (@Microbedoc2) reported

    Samsung S25 & Google pay dont seem to work together and a patch pending. And Natwest doesnt support the Samsung pay - why is my life such a chore?

  • TheDazView Darren (@TheDazView) reported

    @lebfirecracker I’m with NatWest banking and had no problems with them and I’m with O2 for my phone

  • timarnold Tim Arnold (@timarnold) reported

    I've since received a reply from a Natwest 'human' on X which shows some care and understanding. Which begs the question: why make automated responses the default, if good old fashioned human connection is the only thing that makes a customer feel human themselves?

  • ZEN0183 ZEN (@ZEN0183) reported

    @MartinSLewis NatWest since 2004 for current account. Really like their service, app is excellent

  • Carolin31152898 Caroline (@Carolin31152898) reported

    @NatWest_Help absolutely shocking service from NatWest my 85 year old Dad struggling to make a payment with his debit card gets a 45 minute grilling from your fraud department gets told your all clear and guess what his card still doesn’t work 😡😡

  • JuneDey1 🌐🇵🇸 June Dey 🇾🇪 ☮️ (@JuneDey1) reported

    @Mofoman360 Only a few major privatised companies (NatWest, BA, BT) are genuinely profitable without state support. Most others are either heavily debt-leveraged (e.g. water), rely on subsidies (e.g. rail), or suffer fragile market conditions (e.g. energy).

  • VMcH79 Vanessa McHugh (@VMcH79) reported

    @DraytonManor can you confirm you have a site-wide issue accepting natwest debit cards? I have just been told this by your reservations dept and this will cause huge issues with our stay if so, we dont have cards for any other bank.

  • farmerxatdh7 Farmer x (@farmerxatdh7) reported

    @MartinSLewis Natwest 20 years after a terrible period with TSB

  • sjdhatters Simon Dennis (@sjdhatters) reported

    NatWest Commercial Services can't talk to me. I'm not authorised. I'll give you a code and call you back. Can you ring my landline as I don't have a mobile signal at home. No @NatWest_Help Worst Dept on the planet. Never fail to not help the customer and make my life difficult