NatWest

Is NatWest down in Hendon, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hendon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hendon, Greater London, England 12/23/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (19%)

    Login (19%)

Live Outage Map Near Hendon, Greater London, England

The most recent NatWest outage reports came from the following cities: Ealing and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Website
United KingdomLondon Login
United KingdomEnfield Town Login
United KingdomIslington Withdrawals
United KingdomGolders Green Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Hendon, England

Latest outage, problems and issue reports in Hendon and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • anj100 Andrea Kechiche (@anj100) reported

    @Metrobank Bromley branch have the most unhelpful people working there. Off to NatWest for my son's bank account!

  • HimalayaMiss MissHimalaya (@HimalayaMiss) reported

    NatWest then told me I needed to complete another form. They then rejected my ID which was my passport. They had had this for 9 months. I uploaded another copy. They then had a problem with my proof of address which they'd also had for 9 months. I uploaded this again also.

  • kateweb Kate W (@kateweb) reported

    > speak to someone else, who insists on taking me through security and asking for information about the issue, before telling me to "Search NatWest complaints" through Google. Awful, infuriating service, again. Have spent over an hour on the phone, now more time on the complaint.

  • CarouselBus Carousel Buses (@CarouselBus) reported

    Due to Festival of Lights, service 577 will be on diversion in Beaconsfield from 1730 to 2130 on 08/12/21. The stops on Penn Road by Waitrose will not be served. Passengers are advised to wait by the NatWest bank.

  • noman_tee Noman Mohammad Tee (@noman_tee) reported

    How r v supposed 2 do biz wen simple transfer takes a month! Extremely frustrating. Who shud bear losses 4 late payment? Ur intermediary bank issues r UR issues not MINE!! Complete my transfer or Return the MONEY Immediately. Never using #Natwest for international transfer AGAIN!

  • meandbee2 me and bee (@meandbee2) reported

    @treezbee @NatWest_Help @TravelCTM_UK I am having the same problem. They are more bothered about payments than getting citizens back to the UK it seems as I have no other bank apart from Natwest and because they don't comply with psd2 I can't get my booking confirmed.

  • kateweb Kate W (@kateweb) reported

    @NatWest_Help So am I. Apparently I have to fill in the form and wait 5 working days for someone to contact me, while waiting 7 working days for a card. I shouldn't be surprised; I end up having to make a complaint after every interaction with NatWest.

  • GrandadRodderz Rod Snell (@GrandadRodderz) reported from Thurlby, England

    Thankyou NatWest for informing me of the suspicious activity on my account and the number i need to rectify it. I only see 1 problem. I don’t bank with you.

  • sophb66 soph v. 885 (@sophb66) reported

    @CritchD85 @NatWest_Help @MetroBank_Help So we have to call to sort out our mortgage? **** off I ain’t doing that. metro and NatWest need to sort this out it’s disgraceful

  • okeefe_92 Conrad O'Keefe (@okeefe_92) reported

    The driver who can say he's fought tooth-and-nail with Michael Schumacher but would @ NatWest over a banking issue online without hesitation