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NatWest

NatWest down? Current status and problems in Tolworth, Greater London, England

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Tolworth, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Tolworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 30% Login (30%)
  • 28% Website (28%)
  • 21% Transactions (21%)
  • 15% Mobile App (15%)
  • 4% Transfer (4%)
  • 2% Withdrawals (2%)

Live Outage Map Near Tolworth, England

The most recent NatWest outage reports came from the following cities: Westminster Abbey, Islington, Hounslow, London, Croydon, Hackney, and City of London.

CityProblem TypeReport Time
Westminster Abbey Website 2 days ago
Islington Login 6 days ago
Hounslow Transactions 13 days ago
London Transactions 1 month ago
Croydon Login 1 month ago
Hackney Withdrawals 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Tolworth, England

Latest outage, problems and issue reports in Tolworth and nearby locations:

  • JoshWhelan
    Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • LdnCinders
    Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • ME8803076435
    ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • XBerts
    Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • maggieinlondon
    Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • miguelagviegas
    Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • ___lynniie
    Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • mikestockwell
    Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • tvercaut
    Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • ME8803076435
    ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • thatniamh
    Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • ME8803076435
    ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyGarland33
    Steve Garland (@LadyGarland33) reported

    Dear @Morrisons - @natwest thought my online Xmas big shop to you was fraudulent so declined the transaction. Because of that we've also now lost our delivery slot... There's no more until the 28th. We've got covid and are stuck! Please can you help save our sad little Xmas?

  • ConnorJConroy
    ConnorJC (@ConnorJConroy) reported

    @NatWest_Help @NatWest_Int @NatWestBusiness Natwest app holding my money hostage again.. money disappearing when making a transfer from my savers to my current.. they'll never fix this issue.. "jokers"

  • RumniThamman
    Rumni Thamman (@RumniThamman) reported

    @NatWest_Help Yes i am a NatWest customer

  • d3mology
    D3M∅LA (@d3mology) reported

    And yes tomorrow I'll call again (after all, what choice do I have?). I'm pissed. And when things calm down I'll definitely be looking to move my accounts away from NatWest. There must be a bank out there without a diabolically inept customer service. Fingers crossed. Now to bed.

  • d3mology
    D3M∅LA (@d3mology) reported

    The NatWest saga contd: so @NatWest_Help tried to help, asked me to retry the transaction, that failed and referred me back to the fraud team. Fifth call, the call drops. Sixth call, looked promising, the guy says 'hold on, let me bring up your case' ... zzzz ... zzz 1/

  • Harriet42113306
    Harriet Jones (@Harriet42113306) reported

    How can @NatWest_Help charge thousands in early redemption fee’s when my 5 year fixed mortgage deal is less than a month from ending? I guess being a loyal NatWest customer for 20 years counts for nothing.

  • OliShtzu2020
    Mark (@OliShtzu2020) reported

    @BBCNews They just got done for allowing a customer to launder millions through his NatWest accounts…why didn’t she just burn them she’s just as guilty as the bank for keeping them at home

  • Paul360
    Paul360 (@Paul360) reported

    @NatWestBusiness Many thanks for your feedback. I have absolutely no faith in Natwest and have now raised official complaints regarding this issue and another issue that happened today with a payment confirmation.

  • willowpuff
    WilJoPa (@willowpuff) reported

    I haven’t received a text from Natwest saying I’ve entered my overdraft. I’m convinced the app is broken and quite frankly, I’m too scared to check.

  • keepingHealthy7
    GMan (@keepingHealthy7) reported

    @NatWest_Help @sophb66 Other banks offer the ability to fix the contactless amount anywhere from £30 to £100 in £5 increments. It may be a case of mandatory but if willing this could be implemented by NatWest