NatWest

Is NatWest down in Tolworth, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tolworth, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Tolworth, Greater London, England 03/01/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Login (23%)

    Login (23%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Tolworth, Greater London, England

The most recent NatWest outage reports came from the following cities: Hackney, London, City of London, Croydon and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomCity of London Mobile App
United KingdomCroydon Website
United KingdomSouthwark Transactions

Community Discussion

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NatWest Issues Reports Near Tolworth, England

Latest outage, problems and issue reports in Tolworth and nearby locations:

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • MideRoyalty Wealth Strategist. (@MideRoyalty) reported

    Natwest down as online banking hit by major outage affecting millions of customers

  • shaneja67028695 shane jackson (@shaneja67028695) reported

    @Norv675 @RichardHeartWin I’ve had the same with natwest but if you only top up once a day it works fine. I’ve also opened a sterling bank account as they openly support crypto and I’ve had 0 problems topping up my card.

  • datadili volume ticker (@datadili) reported

    NatWest Group plc is down -2.45% in the pre-market $NWG

  • Richard35161040 Richard (@Richard35161040) reported

    @VueHelp I’m trying to book in tickets using my NatWest cinema discount but the website either crashes or tells me that codes have already been used. Can you help?

  • everyb0dy_kn0ws susannah (@everyb0dy_kn0ws) reported

    @char__disney @NatWest_Help Mine used to do this and it turned out it was bc it was still down as an under 18s account? Not sure if that could be it (also NatWest)

  • KTriggerz Triggerz.eth (@KTriggerz) reported

    @cryptomoney1000 @RichardHeartWin I never had issues at all last week with Santander or NatWest.

  • Harry22578782 Harry (@Harry22578782) reported

    @LloydsBank Lloyds, after 35 years being a loyal customer are constantly declining my card for amounts like £15,£30 even less. Even though I have over £2000 in my account? I called,on phone for over an hour,passed all over, and still no resolution. My advice bank with NatWest.

  • taliaraz ᵀᴬᴸᴵᴬ ᴿᴬᶻ (@taliaraz) reported

    @NatWest_Help been on the phone waiting to be put through to someone on the NatWest international phone line for 2hrs+ now , this is shocking customer service

  • thefierychef thefierychef (@thefierychef) reported

    @Sophie_newton Yep they reported issues with it. Both RBS and NatWest are having issues.

  • dmccluney Darren McCluney (@dmccluney) reported

    @glamourie @UlsterBank_Help same issue here, bankline for ulsterbank is showing me that screen but bankline for natwest is ok