NatWest status: access issues and outage reports

Problems in the last 24 hours in Tolworth, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Tolworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Tolworth, England

Latest outage, problems and issue reports in Tolworth and nearby locations:

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  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 10 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  Joanne Timms (@LdnCinders) reported 18 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  nadia holmes (@nadiaholmesx) reported 21 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  Bert (@XBerts) reported 33 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Geoff Whitehouse (@ByGeoffW) reported 37 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

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  💙 Stacey Killon (@beady_stace) reported 43 minutes ago from Worcester Park, England

  Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

• 
  Miguel Viegas (@miguelagviegas) reported 46 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Niamh O'Reilly 😷 (@thatniamh) reported 46 minutes ago from Hammersmith, England

  Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

• 
  Jack Head (@JackHead95) reported 59 minutes ago from Richmond, England

  ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cj (@cjhmode) reported 5 minutes ago

  @AlvinMutyaba @augusteprompt Every bank lets you on and off ramp but for on ramp it’s limited as I say above. Some banks may be friendlier than others and allow slightly higher limits or open a discussion with you based on your personal circumstances (for example, Barclays will, NatWest won’t). I was able to off ramp with no limits and use the proceeds to buy my house, after strict due diligence around source of funds of course. Hence I no longer own or trade any crypto in this difficult market and with this unfriendly regime personally. Regarding leverage trading, I’m not sure. I imagine you could use Hyperliquid with a VPN, not sure if that will become impossible when the new restrictions land. Personally I’ve never traded leverage, that’s too much of a casino for me. I only ever traded spot. And obviously there’s lots of avenues for that. Hence I think it’s an exaggeration to say it’s dead here, but it will certainly become hard to justify once CGT is upped (circling back to my original point).

• 
  rob seeds (@ReedsSob1983) reported 5 minutes ago

  @robprogressive Well thats bollocks i can transfer 20k daily with natwest with no issue whatsoever

• 
  Magic hat 🎩 (@themagic_tophat) reported 6 minutes ago

  𝗪𝗵𝗲𝗿𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗠𝗮𝗻 𝗖𝗶𝘁𝘆 𝟭𝟭𝟱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻? I know a certain commentator on the case (who claims insider knowledge) asserts there’s been no decision as of 2 weeks ago. But I very much doubt an initial decision is still pending - I believe it’s been issued to parties. There’s no reason why we would hear if it had. Initial decisions have never been published or leaked prior to the Final Award before. Why do I think it’s been issued? Because it’s been more than 19 months since the hearing concluded. A delay as long as 19 months for an initial decision on liability would put the integrity of the decision at risk and would raise questions over the arbitrators’ intentions (did they delay on purpose to damage it). I just can’t see them having done that. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. The Master of Rolls at the Court of Appeal absolutely blasted the delay. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders for the arbitrators. A hearing on sanctions and final award should be quick too. So no excuses. Only 3 possibilities I see: 1) Initial decision was already issued to parties and a Final Award is coming imminently. Before the season starts. 2) They have the Final Award already but they’re waiting for the end of the World Cup before publishing it (they shouldn’t do this and it could even open themselves up to damages if this were the case) 3) City launched an appeal after the decision on liability was issued but before the hearing on sanctions, thereby delaying a Final Award Number 3) would be novel (i.e., never done before) but the rules do not explicitly prohibit it. I’ve hypothesised it as a possibility for a while. If so, we might not hear anything until 2027. The longer it goes without a Final Award, the more likely I believe that’s what’s happened.

• 
  Jake (@heyjakebamford) reported 8 minutes ago

  @kasabasak @DanielEllisUK Either, I've always done it with webchat when NatWest has gone down with no problems

• 
  Gabriel Sutton (@GabSutton) reported 9 minutes ago

  @WestStandWindy @MightyMillers20 He doesn’t need to do an awful lot though. Can probably transfer the operating budget into club accounts from the NatWest app on his phone from his yacht. Steve will know how to buy a player and run the football side. Head coach arriving tomorrow. He’ll have a managing director (Paul Douglas?) handling the non-football side. Facetiously, you’d say of all the things Tony Stewart has got wrong in recent years, having a holiday in May is probably the one thing he’s got right!

• 
  Tony Evans (@tonyevans88) reported 13 minutes ago

  There is some truly terrible disinformation regarding the job cuts at NatWest Gibraltar and the EU-UK Treaty. Neither are connected and anyone trying to make a relation between the two has an agenda with intent #Gibraltar

• 
  LiveSquawk (@LiveSquawk) reported 15 minutes ago

  NatWest H1 2026 Earnings - Q2 Pretax Oper Profit GBP 2.29B (est 2.01B) - H1 Impairment Charge Of £280 M, Prev Y/Y £226 M - Keeps Ordinary *** Around 50% Attributable Profit - Sees 2026 ROTE +19% - Still Sees 2028 ROTE Above +18% - Still Sees 2028 Customer Assets And Liabilities Rising +4% From End 2025

• 
  Ed MacNaughton (@EdMacnaughton) reported 15 minutes ago

  Nearly 24 hours since I called your automated service for a call back. Clearly need to review our accounts with NatWest.

• 
  Sydd (@SyddRELOADED) reported 17 minutes ago

  @Fraudly_ Barclays, HSBC NatWest and Lloyds all do this why are you lying? So you’re telling me if a joint account has an overdraft a bank is going to let operations on that account continue? Some remove the OD entirely while some banks freeze the account. Stop chatting ****.

• 
  MarketNewsFeed (@MarketNews_Feed) reported 19 minutes ago

  NATWEST H1 2026 EARNINGS - Q2 PRETAX OPER PROFIT GBP 2.29B (EST 2.01B) - H1 IMPAIRMENT CHARGE OF £280 M, PREV Y/Y £226 M - KEEPS ORDINARY *** AROUND 50% ATTRIBUTABLE PROFIT - SEES 2026 ROTE +19% - STILL SEES 2028 ROTE ABOVE +18% - STILL SEES 2028 CUSTOMER ASSETS AND LIABILITIES RISING +4% FROM END 2025 ...