NatWest status: access issues and outage reports

Problems in the last 24 hours in Tolworth, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Tolworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (29%)
• Transactions (24%)
• Website (24%)
• Mobile App (17%)
• Transfer (5%)
• Withdrawals (2%)

Live Outage Map Near Tolworth, England

The most recent NatWest outage reports came from the following cities: Westminster Abbey, Islington, Hounslow, London, Croydon, and Hackney.

City	Problem Type	Report Time
Westminster Abbey	Website	6 days ago
Islington	Login	10 days ago
Hounslow	Transactions	18 days ago
London	Transactions	1 month ago
Croydon	Login	1 month ago
Hackney	Withdrawals	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Tolworth, England

Latest outage, problems and issue reports in Tolworth and nearby locations:

• 
  ME88 (@ME8803076435) reported 19 seconds ago from City of London, England

  @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

• 
  Josh Whelan (@JoshWhelan) reported 8 minutes ago from Southall, England

  @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

• 
  Mercedes TL 🥝 (@___lynniie) reported 12 minutes ago from Poplar, England

  Natwest customer service & British Airways customer service 😔 Same Whats App Group

• 
  Joanne Timms (@LdnCinders) reported 13 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  Miguel Viegas (@miguelagviegas) reported 26 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  ME88 (@ME8803076435) reported 31 minutes ago from City of London, England

  This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

• 
  Bert (@XBerts) reported 33 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Niamh O'Reilly 😷 (@thatniamh) reported 33 minutes ago from Hammersmith, England

  Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

• 
  Tom (@tvercaut) reported 41 minutes ago from Ealing, England

  Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 44 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  ME88 (@ME8803076435) reported 47 minutes ago from City of London, England

  Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

• 
  Bert (@XBerts) reported 49 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Michael Stockwell (@mikestockwell) reported 50 minutes ago from City of London, England

  @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

• 
  Dmitri Old (@DmitriusOld) reported 50 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GB. Grumpy but hopeful. (@gordonbruce7) reported 6 minutes ago from Baile Mor, Scotland

  Just forwarded a phishing email to the email address listed on NatWest’s website. Message returned as spam. Hmmm. @NatWest_Help

• 
  Kapil (@Kapil55891298) reported 10 minutes ago

  @NatWest_Help @NatWestGroup No it's really not good at all! I have sent a pm to natwest help

• 
  Leanne (shop small! thenewaesthetic.co.uk) (@leannesturrock) reported 10 minutes ago

  Both businesses are trying to push us back in the direction of the other - @AskPayPal say it's up to @NatWest_Help to fix & vice versa. Klook are clearly in the wrong, acting unethically; why are PayPal/NatWest allowing them to get away with it?! Case reported to @CMAgovUK

• 
  Tanya Clubb (@Tans_TastyCakes) reported 11 minutes ago

  @Natwest NatWest Any ideas how My son can access his child trust fund? I have been on your page and there are hundreds of complaints regarding this and not being able to contact you. I have been on hold three times last week for over an hour and today for nearly two hours with

• 
  James Ross moylan (@jamesmoylan77) reported 11 minutes ago

  @NatWestGroup @MarcusRashford It really would help if NatWest supported stabilization of world currencies and the Bretton Woods agreement so that young people would actually have a chance of a good Life. How can anyone justify 7 trillion-dollar a day forex market and 700 trillion dollars in tax havens.?

• 
  Sarah Dowling (@SarahDowlingFox) reported 13 minutes ago

  @NatWest_Help My son has still not received his money from his child trust fund back in January. No one answers the phone been holding again for 45 mins this is like the 10th time, no one replies on the portal no one can help on the NatWest help. So what now???

• 
  Patrick (@KUkcirtaP) reported 14 minutes ago

  If like me, you are stupid enough to bank with Natwest - don't! After 15+ years they have deiceded to block access to my accounts with no explnation given. I am having to contact them via email and wait days for a response.

• 
  Sarah Dowling (@SarahDowlingFox) reported 15 minutes ago

  @MsWalke63125014 @NatWest_Help @MartinSLewis Omg that’s terrible over a year!! This makes me worried for my son to get his. No one answers the phone and NatWest can’t help with CTF. So bad. We need to escalate this to the Ombudsman this isn’t good enough.

• 
  Alan (@Alan98410060) reported 20 minutes ago

  @NatWest_Help hi, I switched to NatWest on 7th March but haven’t yet received my £150 bonus. Can you tell me when it might be paid? Was the main reason I switched because it will help with upcoming expenditure. Thanks.

• 
  SaidbhinFrank (@saidbhin) reported 27 minutes ago

  @NatWest_Help I got a call from Natwest regarding possible fraud on my credit card. I immediately called the help line and have been on hold for the past 41 mins, unacceptable