NatWest

Is NatWest down in Tolworth, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tolworth, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Tolworth, Greater London, England 12/31/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (26%)

    Transactions (26%)

  2. Website (26%)

    Website (26%)

  3. Mobile App (26%)

    Mobile App (26%)

  4. Login (21%)

    Login (21%)

Live Outage Map Near Tolworth, Greater London, England

The most recent NatWest outage reports came from the following cities: Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Tolworth, England

Latest outage, problems and issue reports in Tolworth and nearby locations:

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • laineyb74 Elaine Bartlett (@laineyb74) reported

    @NatWest_Help absolutely terrible service, we have been trying for weeks to speak to someone , tried online chat - 4 day response time. But no response over 10 days later. Spent over 4 hours on hold . Website has lost all trace of our money. @natwest help is no help!

  • Hamish88205796 Hamish (@Hamish88205796) reported

    @everywoman61 Try 'say no to0870' website. They often have an alternative geographical number. The natwest email was what linkedin threw up. I'm guessing you're more likely to get a response on that. He is customer services at Chelmsford.

  • Stevros1988 Daniel Stevanato (@Stevros1988) reported

    @J0sephwormald @htafc @htafchelp I've had the same issue, are you paying on credit card? I've just rung Natwest and apparently there's some fairly new regulations for large payments which has left some retailers needing to update their payment systems so they can process credit card payments.

  • lethal_laddu Laddu Singh (@lethal_laddu) reported

    @NatWestBusiness @NatWest_Help worst bank service l ever! I wouldn’t recommend anyone to use this bank!! Do not use Natwest business!

  • chrisbillett Chris Billett (@chrisbillett) reported

    @SloaneEsq @firstdirect I’m having more and more issues with both Barclays and NatWest. The only thing stopping me ditching them entirely is the ball-ache of the process, and the stress of deciding which basket to put all the eggs in.

  • aditya_rm Aditya Mandrekar (@aditya_rm) reported

    @NatWest_Help Well, someone needs to sort out their anti fraud measures because a scammer tried to use my new card before even I could. Whether NatWest or retailers I don't know but it's the 2nd time it's happened to me. Anyway, not the problem of a social media team. Thanks for helping.

  • neiljbartlett Neil (@neiljbartlett) reported

    @NatWestBusiness why do businesses stay at natwest they are useless, incompetent . I recommend @StarlingBank . Free to use and actually deal with your issues

  • PBSport Peter B (@PBSport) reported

    @NatWest_Help Hi, how on earth am I supposed to change the direct debit payment amount for a Natwest credit card (paid from a Natwest bank account)? Seems completely missing from both app and website.

  • HUGEGRIN Huge Grin (@HUGEGRIN) reported

    @NatWest_Help @joinmettle @Just_Entr But good on you NatWest for replying Mettle couldn't give a **** obviously because where is their reply and offer of help? WELL DONE NATWEST SHAME ON METTLE

  • HeyLammy Matthew Lamacraft (@HeyLammy) reported

    @NatWest_Help When will the change account names feature be working again? It’s been far too long. If other banks can do it why can’t NatWest?