NOW TV

Is NOW TV down in Surbiton, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Surbiton, Greater London, England 02/01/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Sign in (27%)

    Sign in (27%)

  3. Buffering (26%)

    Buffering (26%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent NOW TV outage reports came from the following cities: Fulham, City of London, City of Westminster, London, Hammersmith, Camden Town, Southall, Hackney, Wandsworth, Croydon, Wembley, Islington and Paddington.

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City Problem Type Report Time
United KingdomFulham Buffering
United KingdomCity of London Crashing
United KingdomCity of Westminster Playback Issues
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • luvasunnyday Irene (@luvasunnyday) reported

    @johnburtons I deffo quality as a #FatherBrown groupie as I binge watched season 10 as soon as it was on BBC iplayer & then went back to rewatch from season 1 right through again on NowTV. I've said before a world without a season of FB in it would be a travesty

  • Davependo 3dave-p (@Davependo) reported

    only got NowTV to watch last of us & it is without question the worst streaming service i've ever used. interface is rubbish, navigation impossible, have to download & open separate application to watch something, doesn't keep you logged in. defo gone when i finish it

  • mccarthy_denise denise mccarthy (@mccarthy_denise) reported

    @NOWTV your service only works sometimes and Allen your customer service chat agent was useless he just ended the chat when he felt like it without resolving my issues

  • divaciara97 Ciara Maguire (@divaciara97) reported

    @NOWHelpTeam hi I am trying to solve an issue with payment details for my grandads nowtv account. It's saying it's not authorised but has been using that card for the last few months and has been fine. Can you explain what the issue is?

  • sjmjarvis Sarah JM Jarvis (@sjmjarvis) reported

    @MattFraser93 I got a deal for NowTV & Cinema with internet for a year. Don’t. They use the most appalling routers. Old Sky ones they stopped using, rebranded. They do not work. I haven’t issue with the streaming side though, except for deleting my entire watchlist once.

  • divaciara97 Ciara Maguire (@divaciara97) reported

    @talktoBOI my grandad is having an issue with NowTv not accepting his payment details. They said it could be an issue with the bank. Has bank of ireland started to block NowTv payments?

  • MattFraser93 Matt (@MattFraser93) reported

    @sjmjarvis Disney+ I only have for Marvel stuff, the odd bit of Star Wars, new movie releases and some childhood shows! But my Netflix list is the largest! I've never tried Apple TV, I've got NowTV though so I can watch The Last of Us and god the service quality is bad! It's expensive too!

  • French198604 French (@French198604) reported

    @nowtv why is my membership not working it hasn't been working so what am I paying for

  • abeery1 abeer shahid (@abeery1) reported

    Why does NowTV have such awful viewing quality, makes no sense

  • vcrp victoria royce pagett (@vcrp) reported

    @NOW Hi , why has my NOWtv stick stopped working? It’s flashing twice every second . I’ve tried resetting it but it’s no use . Help!