NOW TV

Is NOW TV down in Surbiton, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Surbiton, Greater London, England 12/12/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (29%)

    Buffering (29%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Croydon, Wembley, Southall, Islington, Paddington, Fulham, Wandsworth, Hackney, City of Westminster, Greenford, Hammersmith, Hounslow, Guildford and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomCroydon Playback Issues
United KingdomWembley Crashing
United KingdomSouthall Sign in
United KingdomLondon Buffering
United KingdomIslington Crashing

Community Discussion

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NOW TV Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Pastillekoala Peter Buchanan (@Pastillekoala) reported

    @NOWHelpTeam @Craig_Higgins Boost is your worst idea ever. I've been a subscriber since nowtv was launched , entertainment and cinema every month but I think I've had enough now. Five quid a month to remove ads is a step too far.

  • wookieewanderer Wookiee Wanderer (@wookieewanderer) reported

    @jonnyvstheworld @NOWTV @NOW same problem - and I have Boost so I should be able to have 3 x steams at once - not happy

  • leewalker10 Lee Walker (@leewalker10) reported

    @WarnerMedia Shame you’re not coming to the UK - @NOWTV does a terrible job with your content - 720p in 2021, for real? Awful video player on Apple TV

  • CharlesLemming Charles Lemming (@CharlesLemming) reported

    @windupbird2017 @Twibs1957 @surreycricket Spot on. Touts will have a field day. Great profit margin. Lazy organisers don't care because they sell out. Awful Surrey Cricket website needs some work too. Let's see how many seats are empty Hopefully a great day for those lucky to get tickets. I've bought a month of NowTV

  • LuvverDuck LuLu (@LuvverDuck) reported

    @expressvpn Hi there, I currently have a smart dns but over the last few months there have been more and more problem, short and long term. Problems with apps like Netflix/Prime/NowTV etc. Do you have the same problems, more importantly are you able to solve them? Thanks!

  • MVNidd Captain (@MVNidd) reported

    I hope @NOWHelpTeam might be able to help - daughter cancelled her sub in Jan but obviously did it wrong and failed to actually cancel / didn’t realise/ has not used the service once since then but NowTV customer service sticking to the letter and not refunding.

  • daveynix daveynix (@daveynix) reported

    @ofcom ..but (following 20 day wait for ADSL provision) NOWTV advise they *still cannot switch and retain number* because their line uses “non-Sky equipment” (despite being current Sky customers) Initially, NOWTV said issue was they were IP telephony users (they were not) (2)

  • Prince3Gary Gary Prince (@Prince3Gary) reported

    @jonnyvstheworld @NOWTV Same problem 😡

  • haza448 harry hodson (@haza448) reported

    @NOWTV can you sort out your Internet? I have issues for the last 2 days

  • thecarbloke Tyler Heatley (@thecarbloke) reported

    @Cam_EOTD @NOWTV I used to pay £17 for the F1 channel, then there was an additional fee for HD, plus more if you wanted it in 4K. Crazy as it’s all shot in 4K and more effort to downgrade the quality.