Is NOW TV down in Surbiton, Greater London, England?
Some problems detected
Users are reporting problems related to: crashing, buffering and sign in.
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours in Surbiton, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at NOW TV
NOW TV is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (32%)
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Buffering (29%)
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Sign in (25%)
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Playback Issues (11%)
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Video Quality (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent NOW TV outage reports came from the following cities: London, Southwark, Wembley, Fulham, City of London, City of Westminster, Hammersmith, Camden Town, Southall and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Crashing | |
| London |
Sign in | |
| Southwark |
Sign in | |
| London |
Buffering | |
| London |
Crashing | |
| Wembley |
Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****
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Nikki Darke 🏴🏳️🌈
(@NikkiDarke) reported
from
Paddington, England
@nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.
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Pankaj Gupta
(@Pankaj16789) reported
from
London, England
@NOWTV @NOWTV_It please help to get this fix.
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Jon Platt
(@jonplatt89) reported
from
Hillingdon, England
Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.
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Ugur Akdemir ↻
(@urakdemir) reported
from
Richmond, England
@NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv
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Paul C
(@spiderdirt) reported
from
Whyteleafe, England
@Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality
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CC
(@CCsucksatGolf) reported
from
Camden Town, England
Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace
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Jack Davies
(@jackaarondavies) reported
from
Merton, England
@NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩
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Emma O’sullivan
(@mum2tyler09) reported
from
Islington, England
@NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow
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LeaseholdJail 🏴
(@veetmaya) reported
from
Camden Town, England
@NOWTV why do I keep getting the same error code ?
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S
(@Doryan_Grey) reported
from
Croydon, England
**** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.
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Joseph Noble
(@josephnoble70) reported
from
West Molesey, England
@NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered
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Theo M-T🏎🏁✝️
(@BowenKnight_24) reported
from
Spelthorne District, England
NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
from
London, England
@NOWTV Did you not notice the screenshot of live chat NOT WORKING
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Chris KEEP YOUR MASK ON Merriman
(@ChrisTheDJ) reported
from
London, England
I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv
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Anna 💃🏻
(@AnnaLou88) reported
from
London, England
@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv
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m
(@nocontextmlra) reported
from
Lambeth, England
wallahi nowtv is the worst streaming platform i’ve ever come across
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Gary Lager
(@Garrardinho) reported
from
London, England
@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Bellissimi Boutique
(@AnnaDailly) reported
@NOWHelpTeam For 2 weeks my HayU app use not updating my programs.They say that @nowtv have issues is that correct?
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🕷️ Sarah Dacey 🇪🇺
(@sarahdaceyuk) reported
@josephmbates That's awful, so sorry! Babylon Berlin on NowTV is awesome and Castlevania on Netflix for pure ridiculous escapism :)
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belle 😷
(@chichismumma) reported
@hayu_uk there is no new episode of RHOBH on nowtv. Help please
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hayu UK & Ireland
(@hayu_uk) reported
@SuzieThorne @NOWTV We're so sorry about this ongoing issue with NOW. Our teams are working hard to fix the problem and we will be sure to update you once we have the issue resolved.
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-𝐃𝐚𝐳 🍀🏴-
(@OutlawScotsman_) reported
Is anyone else getting this when they open up there @NOW App? How do I get rid of it as everything else on my broadband works, BT Sport, Netflix etc. #Help #NowTv
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maz
(@mirandawillow) reported
@hayu_uk Still not working through @NOWTV here in the UK! Been almost a week now! Not happy about paying for a service I don't receive!
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Jeanna sally
(@scottishmum94) reported
@NOWTV you have lost a customer now, this @hayu_uk issue is almost a week now. Do better
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bea🙂
(@beaman_) reported
@nowtv your service needs to dramatically improve, I have sports entertainment and movies with you but your connection is poor, I use itv hub, Amazon prime Netflix and uktv play from the same Roku box with no problems, but now tv is always lagging! **** show
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Charlotte
(@CarlaFromCorrie) reported
lol the sheer panic of my nowtv box not working
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The Real BrownSugar
(@BrownSugar_1978) reported
@mirandawillow @hayu_uk @NOWTV It’s absolutely disgusting, not even a time frame of when they are going to fix the problem. I’m going to cancel and take my money elsewhere