NOW TV

Is NOW TV down in Surbiton, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Surbiton, Greater London, England 12/11/2025 13:20

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (29%)

    Buffering (29%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Croydon, Wembley, Southall, Islington, Paddington, Fulham, Wandsworth, Hackney, City of Westminster, Greenford, Hammersmith, Hounslow, Guildford and City of London.

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City Problem Type Report Time
United KingdomLondon Crashing
United KingdomCroydon Playback Issues
United KingdomWembley Crashing
United KingdomSouthall Sign in
United KingdomLondon Buffering
United KingdomIslington Crashing

Community Discussion

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NOW TV Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • koolkate1 kateesdaile (@koolkate1) reported

    @NOWTV please can you email me about installing a free phone line with you. I pay for now broadband. My mobile is currently not working so can email me I’ll send you my email address

  • G_willi1981 Grant williams (@G_willi1981) reported

    @NOWHelpTeam good morning. We have nowtv broadband but the recent storm snapped the phone line coming from the pole. BT say its not their issue. As you are our provider, can you help ?

  • Limonene0 Kelsey (@Limonene0) reported

    @NOWHelpTeam How can I buy a replacement remote for my nowtv stick? The online sky accessories store is closed and the number given can't help me because I'm not a sky customer

  • Clemochka Clem (@Clemochka) reported

    Anyone else have problems downloading the @NOWTV app on to their mac? The download for updates doesn't complete no matter how many times I try. All I want to do is watch the latest episode of #succession!

  • Rodge2014 Rodgers (@Rodge2014) reported

    @SkyHelpTeam is there a problem with SkyTV? we have BT YouView with NowTV and we can watch content via the app, but from the TV guide we just get an error message. Have talked to BT, but they can't understand how we can watch content but not the channel so will send an engineer

  • IanOnFilm 🇬🇧🏳️‍🌈📽💿Ian Smith (@IanOnFilm) reported

    Monday night is NowTV night with new episodes of “Succession” and “Dexter”, but man their streaming service and app are by far the worst. I wish some other service had these shows.

  • estroboywife bnmbnmbnm (@estroboywife) reported

    @NOWHelpTeam hey i havent had internet for 24 hours pretty sure everyone in my area also cannot connect to nowtv broadband please help i need to watch my little japanese cooking videos

  • spikeislandd @SpikeIslandd (@spikeislandd) reported

    @NOWHelpTeam Good afternoon, I am having issues casting my Now app to my Android TV (Cast built in) also the app is saying too many users which is incorrect, can you please help? I havent been able to watch nowTV since I bought the sports month..

  • sociallecturnal Kirstin Parkes (@sociallecturnal) reported

    @SamsungHelpUK hi, I understand there is a problem which is preventing NowTV app from working on Samsung Smart Monitors such as mine. Is there any update as to when we might expect this to be fixed? It’s really inconvenient it not working given the USP of this product. Thanks

  • DarrenPriestl11 Darren Priestley 🇬🇧 🇺🇸 🇨🇦 🇦🇺 🇳🇿 🇮🇱 (@DarrenPriestl11) reported

    @ghost_wales I've got @NOWTV broadband/phone great speeds no problems though their customer service could do with a review!