NOW TV

Is NOW TV down in Surbiton, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Surbiton, Greater London, England 01/28/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (40%)

    Crashing (40%)

  2. Sign in (27%)

    Sign in (27%)

  3. Buffering (24%)

    Buffering (24%)

  4. Playback Issues (7%)

    Playback Issues (7%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Camden Town, Southall, Hackney, Wandsworth, Croydon, Wembley, Islington, Paddington and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomHammersmith Crashing
United KingdomCamden Town Crashing
United KingdomSouthall Crashing

Community Discussion

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NOW TV Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • eviewonder22 Eviewonder22 (@eviewonder22) reported

    @NOWTV I was promised a refund of 6 months membership having battled with your customer service department for almost 2 months. I was told it’s take 3-5 days 8 days ago… still nothing. Reference 11111077. So tired of this awful service.

  • KBpops Kirsty Braidwood (@KBpops) reported

    @nowtv, what’s up with SkyStore? Cannot login on TV but can on other devices?

  • eviewonder22 Eviewonder22 (@eviewonder22) reported

    @NOWTV just taken great pleasure in cancelling my membership after an appalling experience with your customer service. Awful company, awful service - totally not worth the money.

  • ForestPlump Forest (@ForestPlump) reported

    @randallbell Never had a problem with NowTV broadband when I had it for a year.

  • JamesJLewis jamesjlewis (@JamesJLewis) reported

    House of the Dragon pretty dodgy quality on @nowtv. Anyone else having issues? @NOWHelpTeam

  • DonnyDanger_78 DonnyDanger78 - GT (@DonnyDanger_78) reported

    4- and this the important one, I stream bt sports through the tv and it’s doesn’t Stutter at all. This is a @nowtv problem. Please have your people look into this.

  • CityzenAlex ℂ𝕚𝕥𝕪𝕫𝕖𝕟 𝔸𝕝𝕖𝕩 🤝🏼 (@CityzenAlex) reported

    @Forsyth11 I went with NowTV in the end, £15 a month for all Sky sports channels, reliable and 4K quality.... The 3pms don't bother me, because when we're at home at 3, I'm there anyway, and it's literally 2/3 away 3pms a season anyway! So I'll listen on BBC Radio Manc

  • rutty_uk Dave Rutt (@rutty_uk) reported

    @LeadTestInclude We canned Virgin to go with Freeview plus Now Entertainment package. Still fairly cheap I guess. Just about enough programming that isn’t covered elsewhere. The NowTV box we have is rubbish. Awful interface (but it works - no channel numbers for freeview channels)

  • AaronGameMaker Aaron (@AaronGameMaker) reported

    One thing weird though is that I was watching it through NowTV and the picture and audio quality were absolutely atrocious on desktop. Picture was totally washed out, audio was crushed, and I have an excellent internet speed. And not only that but parts of scenes were cut! WTF???

  • squashour Squashour (@squashour) reported

    @PSAWorldTour First glasscourt match of the season - issues already. C'mon folks, you need to be doing a lot better than this. How much is the subscription for live squash? £10.99 per month, more expensive than Netflix, Amazon, NOWtv and only good for 10 months of the year!