NOW TV status: streaming issues and outage reports

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Surbiton, England

The most recent NOW TV outage reports came from the following cities: Croydon, and Hammersmith.

City	Problem Type	Report Time
Croydon	Crashing	14 days ago
Hammersmith	Sign in	2 months ago
Hammersmith	Crashing	2 months ago
Croydon	Buffering	2 months ago
Croydon	Buffering	2 months ago
Croydon	Buffering	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  Ugur Akdemir ↻ (@urakdemir) reported 3 minutes ago from Richmond, England

  @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

• 
  Joseph Noble (@josephnoble70) reported 32 minutes ago from West Molesey, England

  @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

• 
  S (@Doryan_Grey) reported 42 minutes ago from Croydon, England

  **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

• 
  Scarlet_Beech (@RafLee84) reported 43 minutes ago from Lambeth, England

  How to watch HBO in UK ( sky is too expensive, NowTV stream is very low quality ) ?

• 
  Jack Davies (@jackaarondavies) reported 46 minutes ago from Merton, England

  @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

• 
  Theo M-T🏎🏁✝️ (@BowenKnight_24) reported 47 minutes ago from Spelthorne District, England

  NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

• 
  Mandy Andrews (@mandy_andrews3) reported 48 minutes ago from Hounslow, England

  @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

• 
  Johnfenton (@Jfenton66) reported 49 minutes ago from Croydon, England

  Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

• 
  Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported 50 minutes ago from Lambeth, England

  @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

• 
  m (@nocontextmlra) reported 56 minutes ago from Lambeth, England

  wallahi nowtv is the worst streaming platform i’ve ever come across

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

• 
  H 🌈 ⊙⊝⊜ (@Min_Mochii) reported 9 minutes ago

  @daydreampiv @snoopyshane Yea it’s so ******* **** lmaoo. I mean of course if you watch it on your laptop or phone and not on Sky or nowtv etc it would be fine. But yeah anything streamed on our TVs unless it’s like Netflix etc… it would be affected. But yeah no problem!

• 
  The Vanquish (@TheVanquish) reported 9 minutes ago

  Dear @NOWTV please make sure that your live streams actually lip sync with the audio & that every time you cut to a break that the app doesn’t crash please? I’m getting kind of bored of it now. If this is what I pay for, you need to try harder #SortItOutPlease #SickofIt

• 
  The Blaydon Magpie (@BlaydonMagpie) reported 10 minutes ago

  And before anyone from NowTV says "check your connection", its not the 1gb internet line, its literally your **** service. I wouldn't get a nowtv page saying "our technicians are looking in to the issue" on screen, if it was my internet...

• 
  Jackie Atkinson (@JackieAtkinson7) reported 16 minutes ago

  @NOWTVHelp I have just subscribed to NowTV to watch the F1 but have been unable to watch the practice session due to glitching and freezing every few seconds. Very disappointed and wont be paying £30pm for this terrible quality!. Tried to do an online chat but that doesn’t work

• 
  Tamsin 'Vampi' Brown (@TamsinEBrown) reported 25 minutes ago

  @nowtv Pleaseeeeee can you address the stream quality of the F1 😤😩

• 
  john sawyer (@jpsawyer67) reported 25 minutes ago

  @NOWTV having trouble loading updating payment account

• 
  Terry (@Mastino1111) reported 25 minutes ago

  @conor_gamble @NOWTV It is odd, I can access it on my phone & laptop but not TV. It must be a software problem at their end (just tv) related.

• 
  Kieran 🏎️🏁 (@KieSF1) reported 28 minutes ago

  Is anyone using NOWTV and having some lag with F1? My internet speed tests are perfect yet it seems to cut off, doesn’t buffer as such, just seems to go all pixelated from time to time and the audio stops?

• 
  LFC_since_73 (@LFC_1970) reported 28 minutes ago

  @NOWTV Picture quality for the Liverpool game is appalling… don’t try and blame my connection…. It’s fine with all other sources.

• 
  Owen (@bristolianeagle) reported 30 minutes ago

  The @HBO Max user interface on the @NOWTV app might be the worst UI I’ve ever seen.