NOW TV

Is NOW TV down in Surbiton, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Surbiton, Greater London, England 02/02/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (26%)

    Buffering (26%)

  3. Sign in (26%)

    Sign in (26%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent NOW TV outage reports came from the following cities: Southwark, Fulham, City of London, City of Westminster, London, Hammersmith, Camden Town, Southall, Hackney, Wandsworth, Croydon, Wembley, Islington and Paddington.

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City Problem Type Report Time
United KingdomSouthwark Crashing
United KingdomSouthwark Playback Issues
United KingdomFulham Buffering
United KingdomCity of London Crashing
United KingdomCity of Westminster Playback Issues
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • captainwonkish Captain Wonkish (@captainwonkish) reported

    Ah lovely. First @nowtv release an utterly terrible and barely usable Apple TV app, then they whack up the monthly price, and now they’ve added ads to seemingly everything I watch. Wow you really do want me to cancel, don’t you? Hey @disneyplus you don’t have ads, right?

  • DaddyMightyZim MightyZim (@DaddyMightyZim) reported

    @_Jackalope_ and ****** streaming algo's that work out the bandwidth messing up the shop next door and pest van jokes. Looking at you NowTV.

  • RhianBaxter Rhian Ferguson (@RhianBaxter) reported

    @NOWTV no broadband connection since 3 pm today. Unacceptable when trying to work from home. Customer update please.

  • TidbitsMovie Movie Tidbits (@TidbitsMovie) reported

    NowTV consistently lets me down. Buffering and quality drop outs ALL the time. Service cancelled due to Promising Young Woman being ruined by said issues.

  • jpatto42 JP (@jpatto42) reported

    @NOWTV you have taken money and i cancelled my account, you try to cut costs by making customers problem solve and then hope they give up, im sure this metric is encouraged as the silo that the profits sit in from this behaviour is no doubt lucritive. Provide a number?

  • beautifreax Pale in Comparison (@beautifreax) reported

    @NOWTV Hey, trying to get a membership going but when I changed my payment method (and I can see a £1 charge went through) it keeps telling me there is a processing error. Can you help?

  • KavanaghCk Catherine Kavanagh (@KavanaghCk) reported

    @gctsby This is the one I've gone with. As I said, the NowTV option doesn't work for me. I'm impressed at how easy they've made it and how realistic they are about aggregating it to 1 channel on a 31 day roll basis. These people know this "Tour" won't go the distance.

  • MrAdamR Mr Adam R (@MrAdamR) reported

    Which streaming service has the worst user interface and why is it NOWTV?

  • Artemisapphire Tansy Kelly Robson (@Artemisapphire) reported

    It's 1am and NowTV is asking me do I want the next Episode of the Rookie, and I have work tomorrow... but I won't sleep because and the read through is tomorrow evening and I don't think my nervous can take it. (Selects next episode because Nathan Fillion will calm me down)

  • Notarobotanymor Katie Black (@Notarobotanymor) reported

    I love @NOWTV, their entire troubleshooting for their app not working is blaming my fibre to property Internet connection. They suggested I use mobile data. For video streaming. Yeah, no.