NOW TV

Is NOW TV down in Surbiton, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Surbiton, Greater London, England 11/30/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (18%)

    Sign in (18%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent NOW TV outage reports came from the following cities: Croydon, Wandsworth, London, Hackney, City of Westminster, Greenford, Hammersmith, Hounslow, Guildford, City of London and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Buffering
United KingdomWandsworth Crashing
United KingdomLondon Crashing
United KingdomHackney Sign in
United KingdomLondon Playback Issues
United KingdomHackney Sign in

Community Discussion

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NOW TV Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Simon_Rudling7 SR7 (@Simon_Rudling7) reported

    @NOWSport @premierleague @englandcricket shocking service from nowtv. Trying to watch the sky sports football, stream quality keeps dropping giving a pixelated picture. Tried emailing and apparently there is a glitch. Not really what you expect for the amount we pay for subscription!!

  • stevecooke__ Steve (@stevecooke__) reported

    @Top_CashBack I have transactions for NowTV dating back to March which haven’t reached payable. I can’t submit a ticket for these as it says I haven’t had any transactions with them. Can you help?

  • IanWhitmore9 Ian Whitmore (@IanWhitmore9) reported

    @NOWTV keeps saying network error paid for service and can’t use it not happy at all

  • richdeightondj Rich Deighton 🏳️‍🌈🐻📻🎙🎧 (@richdeightondj) reported

    Tried the voice control for the first time on the @NOWTV remote. Tried All 4,My5 and ITV Hub. No problem. But BBC Iplayer won't have it. Hmmm.....

  • TerryWillard Terry Willard (@TerryWillard) reported

    @NOWTV Can't sign in to NowTV to purchase sports pass! Fix it please, I gotta see Russell race!

  • flurdy Ivar Abrahamsen (@flurdy) reported

    Granted the Sky Sports Mobile TV app was awful, buggy & outdated but the 600% price increase for NowTV does not even include the ability to watch in a browser 😠

  • damienransome Damien Ransome (@damienransome) reported

    Going great since switching broadband to @NOWTV! First they mess up the billing (still not fixed), now they can't even book an Openreach engineer appointment to fix the botched migration. Guess it serves me right for buying broadband from a TV company?

  • stevewillbe Steve Butterworth (@stevewillbe) reported

    @NOWHelpTeam Yes I am using the player. Have used it loads of times, a long time nowTV user but today it is not working. I have installed the latest player.

  • IAmCodeNinja IAmCodeNinja (@IAmCodeNinja) reported

    Have an LG smart TV and Panasonic Viera with NowTV - same problem on both setups.

  • Simon_Rudling7 SR7 (@Simon_Rudling7) reported

    @NOWHelpTeam shocking service from nowtv. Trying to watch the sky sports football, stream quality keeps dropping giving a pixelated picture. Tried emailing and apparently there is a glitch. Not really what you expect for the amount we pay for subscription!!