NOW TV

Is NOW TV down in Surbiton, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Surbiton, Greater London, England 11/19/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (39%)

    Crashing (39%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (18%)

    Sign in (18%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Hackney, Hounslow, Guildford, City of London, Wembley, City of Westminster and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Sign in
United KingdomHammersmith Sign in
United KingdomHackney Crashing
United KingdomHammersmith Crashing

Community Discussion

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NOW TV Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Superkat24 Katherine Reese (@Superkat24) reported

    @NOWTV how can I contact you if there is no option to speak to someone on live chat on your site?!! It tells me to get in touch but gives no contact details and takes me back to self help, don't say you have live chat and then not let anyone see where it is!!!

  • HeyMissPrice Emma 🌈 〓〓 (@HeyMissPrice) reported

    @NOWTV I’m having big issues with my new account. I’ve been billed for a cinema pass when trying to install the app on my TV (it said it was a free 7 day trial). I cancelled it immediately. Now being told I signed up for it alongside Ents & I didn’t! It’s two diff sign up times.

  • alisonlaurabell Alison Bell (@alisonlaurabell) reported

    @GreavesBell14 NowTV is the worst of the worst, don’t do it.

  • copyandcraft Mineral (@copyandcraft) reported

    {I'm seeing so many people become UX researchers. Why are none of you getting jobs with NOWTV? They're in urgent need of your help. Their UX/UI is piss poor.}

  • PeterShardlow Dr Peter Shardlow (@PeterShardlow) reported

    @SamsungUK @NOWTV Now tv app is telling me to update my firmware on an LS27AM500NUXEN. I have just manually updated to 1101.0, but NowTV still requests a firmware update. Any help?

  • subbykatie Katie Dee 💜 (@subbykatie) reported

    My @NOWTV player isn't working on my laptop. Googled it and apparently lots of people are having this issue and Now TV is doing nothing about it. Such poor customer service. Sad.

  • andymhamilton Andrew Hamilton (@andymhamilton) reported

    @nowtv Has the worst TV operating interface..ever tried to f/forward or rewind?..& no preview window.

  • rubberroad Rubberroad ☂️ (@rubberroad) reported

    @NOWTV something is broken at your end. All other streaming services I use are fine, but I'm only getting 989 streaming quality when watching cricket

  • JaTeken JaTeKen (@JaTeken) reported

    @Lil_beths Is she Teesside area cos its completely unusable around here. Got powerful signal booster on this TV, used to get like 160 TV channels plus God knows how many radio but now got about 5 random channels & the rest just break up/feeeze. Using a NowTV stick to get around the issue.

  • Superkat24 Katherine Reese (@Superkat24) reported

    @NOWTV my internet has been down since yesterday morning. Have you got service issues in the outskirts of Winchester please as it still won't work!