Is NOW TV down in Surbiton, Greater London, England?
Some problems detected
Users are reporting problems related to: crashing, sign in and buffering.
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours in Surbiton, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at NOW TV
NOW TV is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (37%)
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Sign in (27%)
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Buffering (26%)
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Playback Issues (8%)
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Video Quality (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent NOW TV outage reports came from the following cities: Southwark, Fulham, City of London, City of Westminster, London, Hammersmith, Camden Town, Southall, Hackney, Wandsworth, Croydon, Wembley, Islington and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Playback Issues | |
| Fulham |
Buffering | |
| City of London |
Crashing | |
| City of Westminster |
Playback Issues | |
| London |
Crashing | |
| London |
Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Chris KEEP YOUR MASK ON Merriman
(@ChrisTheDJ) reported
from
London, England
I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv
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Joseph Noble
(@josephnoble70) reported
from
West Molesey, England
@NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered
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Jack Davies
(@jackaarondavies) reported
from
Merton, England
@NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩
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Anna 💃🏻
(@AnnaLou88) reported
from
London, England
@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.
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Paul C
(@spiderdirt) reported
from
Whyteleafe, England
@Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality
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Nikki Darke 🏴🏳️🌈
(@NikkiDarke) reported
from
Paddington, England
@nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.
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m
(@nocontextmlra) reported
from
Lambeth, England
wallahi nowtv is the worst streaming platform i’ve ever come across
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Emma O’sullivan
(@mum2tyler09) reported
from
Islington, England
@NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
from
London, England
@NOWTV Did you not notice the screenshot of live chat NOT WORKING
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Theo M-T🏎🏁✝️
(@BowenKnight_24) reported
from
Spelthorne District, England
NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬
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Orla Barry
(@orla_barry) reported
from
London, England
@nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.
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Jon Platt
(@jonplatt89) reported
from
Hillingdon, England
Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****
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S
(@Doryan_Grey) reported
from
Croydon, England
**** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.
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Ugur Akdemir ↻
(@urakdemir) reported
from
Richmond, England
@NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv
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Gary Lager
(@Garrardinho) reported
from
London, England
@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.
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Matt
(@MattX1971) reported
from
Hillingdon, England
@NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Slevern
(@Slevern00p) reported
@SamsungUK @CraigxMitch @NOWTV Ah yes, the “engineers” they came to fix my Q950R 8k TV when it broke after 18 months… of minimal use.. £1900 they wanted after the £4k I already paid (flagship model at the time) Absolute trash, worst TVs and aftercare ever. I saved the £1900 and put it towards an LG OLED.
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Nick Brokenshire
(@NickBrokenshire) reported
Hey Twitter friends. has anyone had problems unsubscribing from @NOWTV ? I'm getting charged every month and can find no way to stop it!!! I'm pulling my hair out! Can someone from @NOWTV help me out here?
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Kevin McCleave
(@KevinMcc713) reported
@NOWTV Good evening, My broadband is out. I live in Coatbridge ML54HJ. I have done what the diagnosis told me to do, and yet nothing? Can you help.
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Adele
(@adelleywelley) reported
Gawwwd there's some shite on NowTV! Wonder Woman 1984 - what the hell?? I enjoyed the 1st, but this one was just awful. Tenet - really interesting idea, but an hour too long and I just lost track of everything. Any recs for decent films I must watch before my sub runs out?
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McCarthy Art
(@artydanny) reported
I’m so appalled with the service that I’ve received from #nowtv Money taken, day pass didn’t work and emails ignored. Will I ever get a refund, who knows. 😡
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🇬🇧🏳️🌈📽💿Ian Smith
(@IanOnFilm) reported
Enjoyed the final episode of “Dexter: New Blood” 8-part mini-series, although it didn’t really conclude properly, leaving open threads presumably hoping for a second season. Glad it’s over as it means I can cancel NowTV - by far the worst streaming service I’ve ever experienced.
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gemmil
(@akeys55) reported
@ShaneBeattyNews Don’t mind NowTV, but without fail every movie we have watched in Now over the past 2 weeks has frozen at least once - we don’t have the same issue with Netflix or Prime.
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josh
(@joshaaronr) reported
from
Leeds, England
NowTV is the worst streaming service by a country mile.
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Gethin 🏴
(@Gethin76) reported
@sheepyk Sky Sports via a NowTV stick & BT Sport via a phone to Chromecast into the same telly work absolutely no problems at all. Amazon live sport is always shite Wasn’t bandwidth - only other appreciable activity on the network was 6 Music to a Sonos. 50mbps availabile bandwidth
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joe
(@JosephJJameson) reported
@gemothy @NOWTVHelp I had an issue with my packages not having the discounted price and after talking to a support agent on the nowtv website it got sorted within 5 mins, definitely would recommend trying that if the twitter help doesn't work out