O2

O2 Outage Report in Wrexham, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wrexham, Wales 01/12/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wrexham, Wales

The most recent O2 outage reports came from the following cities: Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Phone
United KingdomChester Phone
United KingdomQueensferry Phone
United KingdomWrexham Phone
United KingdomWrexham Phone
United KingdomMold Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • sandracw66 Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • NickToye Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • LucySharpPR Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • GadgetMaze Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • bearnetuk Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • the_sarge1984 Chris Carter (@the_sarge1984) reported

    @O2 are a mess at the moment. App doesn't work, phones are to busy to answer, and im left with a phone thats useless and im not getting what I pay for. Everything screams ClusterF×*k. How can you get help if you cant even get through to them. 30mins on hold so far!

  • tzxedy1 🇬🇧 (@tzxedy1) reported

    @O2 I received a text message from o2 saying that i have left o2 and i have been cut off 😔 but i never requested to leave o2… there is a error. please fix it, thank you :))

  • tzxedy1 🇬🇧 (@tzxedy1) reported

    @O2 I received a text message from o2 saying that i have left o2 and i have been cut off 😔 but i never requested to leave o2… there is a error. please fix it, thank you :))

  • the_sarge1984 Chris Carter (@the_sarge1984) reported

    @O2 are a mess at the moment. App doesn't work, phones are to busy to answer, and im left with a phone thats useless and im not getting what I pay for. Everything screams ClusterF×*k. How can you get help if you cant even get through to them. 30mins on hold so far!

  • tzxedy1 🇬🇧 (@tzxedy1) reported

    @O2 I received a text message from o2 saying that i have left o2 and i have been cut off 😔 but i never requested to leave o2… there is a error. please fix it, thank you :))

  • tzxedy1 🇬🇧 (@tzxedy1) reported

    @O2 I received a text message from o2 saying that i have left o2 and i have been cut off 😔 but i never requested to leave o2… there is a error. please fix it, thank you :))

  • the_sarge1984 Chris Carter (@the_sarge1984) reported

    @O2 are a mess at the moment. App doesn't work, phones are to busy to answer, and im left with a phone thats useless and im not getting what I pay for. Everything screams ClusterF×*k. How can you get help if you cant even get through to them. 30mins on hold so far!

  • tzxedy1 🇬🇧 (@tzxedy1) reported

    @O2 I received a text message from o2 saying that i have left o2 and i have been cut off 😔 but i never requested to leave o2… there is a error. please fix it, thank you :))

  • tzxedy1 🇬🇧 (@tzxedy1) reported

    @O2 I received a text message from o2 saying that i have left o2 and i have been cut off 😔 but i never requested to leave o2… there is a error. please fix it, thank you :))

  • tzxedy1 🇬🇧 (@tzxedy1) reported

    @O2 I received a text message from o2 saying that i have left o2 and i have been cut off 😔 but i never requested to leave o2… there is a error. please fix it, thank you :))