O2 outages and service status in Wrexham, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Sandracw (@sandracw66) reported from Shotton, Wales@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Adam Griffiths (@AdamGrif1) reported from Penycae, Wales@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, EnglandHi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Glen Owen (@glenaowen) reported from Chester, England99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Harry (@harryt84) reported from Ruabon, Wales@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Meirion Thomas (@GadgetMaze) reported from Shotton, Wales@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Ryan Davies (@ripinmypants) reported from Hope, Wales@O2 can someone help me regarding my order please
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Gareth Worrall (@gazworrallradio) reported from Llangollen, WalesHow's can you complain @O2 and there poor service.
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Ana Slimming World (@Anamantovani) reported from Saltney, Wales@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Harry (@harryt84) reported from Ruabon, Wales@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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Tony Whilding (@tonywhilding88) reported from Wrexham, Wales@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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Lucy Sharp (@LucySharpPR) reported from Eccleston, England@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Harry (@harryt84) reported from Ruabon, WalesHi @O2 how long should it take please to go live once my old network has turned off?
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sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Pete Baston (@bearnetuk) reported from Buckley, Wales@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Blaze 3D (@Weezyblaze77) reported@O2 @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers. @OmbudServices
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Deano... (@Frugal_ways) reported@O2 Pretty much, yes. Whenever I'm in an asda it's the same, although I suspect that's asda blocking signal as their in house wifi works (opening their own website in the browser window)
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GW 🔰🏴 (@GW_Mktg) reported@O2 terrible signal in my own home. @virginmedia have let me down (yet again) so no WiFi equals no use of phone. Long-standing client and not really feeling that benefit. Started a DM conversation which went dead. Please help
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Jon Thompson (@JohnnyFocal) reportedStill nothing from @o2 still no phone service which they cut off without merit. Famous last words last week don’t worry we will iron out the bug with your service. That’s one way no service.
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Sarah H (@SarahWM45) reportedWell apparently if @o2 can provide no service, you still need to pay for it. We have both stuck with and paid for a service that does not work for 2 years and the repayment from O2 is to charge us for leaving. Been a customer for 10 years. @MartinSLewis
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leah 🍒 (@leahculleyyy) reported@O2 why can i not get cell service anywhere in my house now? i cannot make or receive calls, so what am i paying for?
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Aaron (@aaroncikaya) reportedAbsolutely awful customer service! 😡 @O2
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KoRnSteven (@kornsteven) reported@O2 can I just say your agent I have dealt with on live chat was terrible tried to give me a deal (30gb for fold 8 at 71.99) when unlimited was 66.99 then told me I can’t switch up until 23rd (more than 11 months) I then checked out on your website with what I wanted, terrible
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Dan Collier (@daniel197735) reported@O2 Hi O2. My Spotify Premium subscription, which is paid for as part of my monthly 02 plan, has unexpectedly been downgraded because of a failure to make a payment. I have not missed a payment, so can’t explain what’s happened, and your web site has not helped. please help.
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JustaBoredGeezer (@BoredGeezer69) reported@O2 How crap is your MY O2 App I've been trying to upgrade my daughters phone (the contract is in my name) ALL DAMNED MORNING all I've consistently had is "oops something has gone wrong" I've had enough and after being with O2 for probably over 20 yrs I'm leaving