O2 Outage Report in Wrexham, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Wrexham, Wales
The most recent O2 outage reports came from the following cities: Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Phone | |
| Chester |
Phone | |
| Queensferry |
Phone | |
| Wrexham |
Phone | |
| Wrexham |
Phone | |
| Mold |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
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Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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DT (Meatloaf)
(@meatloaf_efc) reported
from
Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Clarke
(@ChelleBoo) reported
@O2 any reason for signal especially data being really bad,like worst than the bad it normally is for last few weeks. Its usually bad in places but worse now & in more places! Work at Walsall and lucky if I get any signal,Little aston, parts of Sutton coldfield, other places too?
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Peterkin2020🏴🏴
(@peterkin1010) reported
@Friendlytaxidr1 @O2 If you're happy with O2 then great. Admittedly the network is improving but I'd sooner have it working better and more places than it does as opposed to loyalty bribes..er sorry.. I meant gifts any time of the week.
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Faiza
(@Faiza44312415) reported
@O2 2 bills received this month instead of 1!? Not clear why this is. Can't get through to anyone to get this sorted. Please can you support.
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Shail Kej
(@shailkejriwal) reported
@O2 Yes I have checked everywhere but no luck l. I have tried to contact them through above link and also through other ways but still not able to resolve this. I think there is huge issue with the link you have shared in your o2 priority app because that’s not the same as real site
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Jess Jones
(@jess18x) reported
@O2 My post code is LL12 7PN, but its everywhere i travel theres no singal. My fiance is on the same network and has no issues what so ever. Unfortunately im not receiving text or calls as i have an important 1 this afternoon and my text come through a couple of days later
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🇬🇧🩸Deano🩸🇬🇧
(@D1e9a7n8o) reported
@O2 Can you please help with my account. I don’t believe 5G is activated on my account. I have been sent 3 separate SIM cards now and all 3 do not work on 5G. I have tried a friends SIM card in my phone and 5G service appears immediately.
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Rebecca
(@Becs1D) reported
@O2 hi, I’m wondering if you could help me with a question I have about my phone bill. I can send more info in DMs.
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Sue Couch
(@suzifulham) reported
Been badly let down by @O2 customer services refusing to honour an agreement made yesterday where the contract wasn't properly completed at their end. Wasted so much of my time. 30 years a customer and so what.
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Michelle Hines
(@michelle_hines1) reported
@O2 Hello, is there a reason that signal is so bad in WN1? This has been going on for nearly 2 weeks now