O2 Outage Report in Wrexham, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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DT (Meatloaf)
(@meatloaf_efc) reported
from
Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
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Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Gareth Worrall
(@gazworrallradio) reported
from
Llangollen, Wales
How's can you complain @O2 and there poor service.
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Wilson
(@thfc67) reported
Hi @O2 please can you check the mobile data signal in the M28 area? The 4G signal seems very weak & intermittent and only 3G seems to be available. Thanks.
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jo perry
(@jopel69) reported
Any advice @O2 my son had a new phone delivered by @dpd 8 weeks ago, no one was at home, so message was, the phone was on its way back to #o2 we are still waiting for someone to let us know what's going on? 8 weeks of charging him for a phone he doesn't have!! Help @O2 #help 🙏
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Jon
(@CloudJKay) reported
@scottjorton @O2 Well they can’t give my number back until it’s ported as it is gone from giffgaff. Then I can cancel and Port out. But dead until then
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Olivia grace
(@olivia_g_elsd) reported
@O2 how do I cancel my Disney+ subscription through you? I was disappointed to see I’ve been charged twice this month and your website makes it impossible to find where to cancel myself
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Kendie
(@kendie) reported
@O2 thanks for the links. Is there a reason I'm no longer registered on the network though? I'm paying for a service I cannot use. Wifi access is ok at home but not when I'm away from home.
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stuart collier
(@stupotcollier) reported
from
Borough of Torbay, England
@O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue
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Ian Moss
(@CotyHS2) reported
Another call just drops for no reason @o2. Neither party in transit. Sort your **** out please.
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Jon
(@CloudJKay) reported
Day 6 of my old phone number being dead. @O2 doesn’t bother replying on Twitter anymore. Support says “sorry, wait another 24 hours”. Managers have the same stance. Now I am told the port will happen by end Monday. 8 days of a dead number. Can’t cancel. A hostage.
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The Edvardz
(@CEdvardz) reported
@virginmedia Get someone to DM me. Your sister business @02 can do it but you choose not to. I intend to end my association with both businesses despite being an @O2 customer since BT mobile #virginmediaisdodgy
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Gav Luce
(@GavinLuce) reported
@O2 customer services are worse than me when I was hungover, still smashed, and trying to serve people at the builders yard all those years ago. I’ve spent all week trying to get assistance, but I’ve received diddly squat. DM’d them, tried calling, used the joke chat. Awful