O2 Outage Report in Wrexham, Wales
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The latest reports from users having issues in Wrexham come from postal codes LL11.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (25%)
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Total Blackout (9%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Wrexham, Wales
The most recent O2 outage reports came from the following cities: Wrexham, Chester and Hawarden.
City | Problem Type | Report Time |
---|---|---|
Wrexham | Phone | |
Chester | Internet | |
Chester | Internet | |
Chester | Phone | |
Chester | Internet | |
Hawarden |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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DT (Meatloaf)
(@meatloaf_efc) reported
from
Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
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Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kathleen M
(@ColfinCaptures) reported
@O2 any particular reason my 4g is so slow?
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Lin_The_Gin
(@LinTheGin1) reported
@O2 recently returned from Spain, but texts I am recieving are atill shwoing as intetnational calls. Have restarted my phone (S21) and reset networks but to no avail. Seen others with same problem on o2 forums. Whats the issue?
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Francesca Tomlinson
(@frantomlinson92) reported
@O2 hi can you help me as I have two iPhones that I want to recycle but how do I go about it as they both don’t work
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Jemima Blundell-Roberts
(@BlundellJemima) reported
@O2 please help! Been trying to move my number to o2 for about 2 weeks - online form says it’s incorrect and can’t get through on the phone.
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abbie 🎄
(@abbieoakins) reported
@O2 is it possible to transfer my number from one sim to the other? i got a new phone contract and want to cancel my sim only contract but take the old number with me?
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Music Lover and Bunny Hugger Ⓥ
(@ChristineGardn1) reported
@EtherealflowerL @O2 Wtf @O2 sort this 💩 out
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Shush
(@Shush72162972) reported
@O2 are your phone lines down? Attempting to call and get "it has not been possible to connect your call please try again later" Also attempted to use the chat facility but it advises messaging not available.
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kelsey newman
(@kelseyanewman) reported
@O2 HI BOTH OLD PHONE AND NEW PHONE HAVE NO SERVICE PLEASE DM ME ASAP 😠😠😠
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Mark Davies
(@markxdavies) reported
@O2 Can you advise what I do in the interim please? I spend about 75% of my working day on the phone and I can’t call anyone at the moment. I tried ti gat a giff-gaff sim but they use your network too.
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AllThatJazz___
(@AllThat_Jazz__) reported
@o2 have taken £495 of my money and sent me a bag with a leaflet in. I have sent video evidence of me opening the delivery which they claim was my full delivery. As I don't have a phone with them the only way I can contact is twitter. Worst service I have ever received. Appalling