O2 Outage Report in Wrexham, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Wrexham, Wales
The most recent O2 outage reports came from the following cities: Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Phone | |
| Chester |
Phone | |
| Queensferry |
Phone | |
| Wrexham |
Phone | |
| Wrexham |
Phone | |
| Mold |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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DT (Meatloaf)
(@meatloaf_efc) reported
from
Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Gareth Worrall
(@gazworrallradio) reported
from
Llangollen, Wales
How's can you complain @O2 and there poor service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rich
(@richh082) reported
@O2 had a call from 0808 002 0202 pretending to be from yourselves. I’m on a different network so knew it was a scam but reporting to you for your awareness
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Tracy Vann
(@iamtracyl) reported
@O2 All over the place , Leeds, Walsall, Milton Keynes , … they say they are ? I just hang up and block the number
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Ella
(@Bonne_Ella) reported
@O2 I’ve been desperately trying to call your customer service line from Europe. Every time I ring the number from your online help page +44 7860 980 202 it says “number busy” and rings off. Can you give me a number that puts me through to an actual human ASAP? Thank you!
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Lauren Reeder
(@laurenreederr) reported
@O2 hello, I clicked on the o2 priority odeon cinema ticket last week for monday (18th) but never booked a cinema ticket now it doesn’t allow me to book any others- can I not use it for another 3 weeks now even though I didn’t book anything?
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Ella
(@Bonne_Ella) reported
@O2 Please send me the number so i can call your customer Servies team from Europe! None of the ones work on your website. And My O2 app won’t allow me to log in despite being connected to it for years. I’ve been a loyal, on-time paying customer for 22 years!! Please help me!
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Laura Covill
(@1aura_covi11) reported
@O2 Nope I'm keeping this public, I am fed up with going the private way around things and nothing being resolved. This is beyond a small issue this has like I said been going on years. Issues with a mast, £50 a month minimum for an average contract and you can't keep a 4G signal.
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Craig Johnston
(@CraigyJ) reported
This #Volt thing with @virginmedia and @O2, has anyone been able to get info or activate it without being in an endless loop? Sign in to MyO2 > Click here to find out about Volt > just sign in to My O2 to activate > Click here to find out about Volt > ad infinitum…
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John 🇨🇾
(@johnski2000) reported
@O2 It would be good if you don’t hang up the phone after 15 bloody minutes on hold. Fix that and I’ll be happier!
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Baizhou Cai
(@BaizhouCai) reported
No reception in Colindale area, outage? @O2
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Sam
(@MissSinister_) reported
@O2 I got a new sim for my phone and asked to keep my number, this was over 24 hours ago and was done in the o2 shop. But it still hasn't done anything and my old sim now says that it has no service. What can I do?