O2 outages and service status in Wrexham, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Harry (@harryt84) reported from Ruabon, Wales@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Ryan Davies (@ripinmypants) reported from Hope, Wales@O2 can someone help me regarding my order please
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Glen Owen (@glenaowen) reported from Chester, England99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Meirion Thomas (@GadgetMaze) reported from Shotton, Wales@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Ana Slimming World (@Anamantovani) reported from Saltney, Wales@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Pete Baston (@bearnetuk) reported from Buckley, Wales@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Harry (@harryt84) reported from Ruabon, Wales@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Gareth Worrall (@gazworrallradio) reported from Llangollen, WalesHow's can you complain @O2 and there poor service.
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Lucy Sharp (@LucySharpPR) reported from Eccleston, England@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Adam Griffiths (@AdamGrif1) reported from Penycae, Wales@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Harry (@harryt84) reported from Ruabon, WalesHi @O2 how long should it take please to go live once my old network has turned off?
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Sandracw (@sandracw66) reported from Shotton, Wales@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tsering Passang (@tsamtruk) reported@O2 still doesn’t get it. I’ve got nothing to do with Sony or any third parties. No purchases ever made. Period. O2 must stop this scam. #GDPR issue, I suspect. Better deal this immediately. You lost a customer.
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. (@NickOresme) reported@mhewson_MCH @O2 I’ve always had data when I’m out and about as well, then connect to office or home when I’m there. Never had a bill other than a tenner a month.
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MarQus Romelle (@MarQusRomelle) reported@O2 Thanks for your response. There are many customers who’ve complained about these same issues with the app since it’s been updated; a quick scroll through this topic shows numerous responses from yourselves to them. I ended up having to use a desktop and pay with PayPal.
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Nathan Jarvis (@NathanJarvisMD) reported@O2 can you please explain why O2 coverage is pretty much awful anywhere you go? You claim it’s good, but often there’s no internet access and phone signal is intermittent. Search on here to see so many people saying the same. Been the same for well over a year
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Gareth Kirk (@GarethTheNerd) reported@mhewson_MCH @O2 Honestly the networks all own a cheaper brand. O2 - GiffGaff Vodafone - Voxi (or talkmobile) Three - Smarty mobile EE - EE don't own a flanker brand but 1pMobile sort of fills that gap Would recommend any of them over the big names (apart from 1p mobile as I've never tried it)
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Andy W (@LandladyWoo) reportedHey @O2 I'm no longer a customer so can't access the o2 app but need to query why you have taken another direct debit payment instead of the refund I was expecting. How do I get in touch?
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Bob McLobb (@BMclobb) reported@andrejpwalker @O2 @giffgaff Giff Gaff is an mVNO using o2's network. Basically o2 without the marketing costs
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Fran (@frannyporter) reported@O2 @dermothill11 Can't he's got no signal
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Darren Coomer (@coomerdarren) reported@O2 Very disgusted with O2 my issue still not resolved looks like I'll have to find a better provider
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Eve (@utopianluvr) reported@arokorol @O2 Upset about the truth huh? Too damn bad. You are lucky to be have set foot on Palestinian soil. Greedy greedy entitled for nothing.