1. Home
  2. Companies
  3. O2
  4. West Sussex
O2

O2 outages and service status in West Sussex, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around West Sussex, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and Phone.
  • 50% Total Blackout (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Sussex, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Sussex, England

The most recent O2 outage reports came from the following cities: Horsham, Hove, and Cranleigh.

CityProblem TypeReport Time
Horsham Phone 15 days ago
Hove Total Blackout 16 days ago
Cranleigh Internet 2 months ago
Cranleigh Phone 2 months ago
Henfield Phone 2 months ago
Hove Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Sussex, England

Latest outage, problems and issue reports in West Sussex and nearby locations:

  • davetee2526
    David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • dan_garrett1
    Dan Garrett (@dan_garrett1) reported from Hove, England

    @PSAuthorityUK pls get these scammers at @nuyoo_fitness on your radar. £144 of unauthorised payments taken from my wife. Refusal to resolve my complaint, just get fobbed off with no evidence of subscription forthcoming. Small claims court process now in action. @O2 #payforitscam

  • Silverlink_
    iyren (@Silverlink_) reported from Crawley, England

    I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2

  • TimPBreden
    Tim Breden (@TimPBreden) reported from Arundel, England

    An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful

  • thekinaton
    🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from West Blatchington, England

    Anyone else having issues with @o2 codes tonight Thsnks

  • sammi_hills
    Sam Hills (@sammi_hills) reported from Hove, England

    Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.

  • RobBarnes09
    rob barnes 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobBarnes09) reported from Lyminster, England

    @andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • Roaringrock
    David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • mel_shad
    💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

  • shaunobrien_
    Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • louise_sarah
    Louise (@louise_sarah) reported from Crawley, England

    Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network

  • thekinaton
    🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Hove, England

    Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • ISpyGraphix
    Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • russmacdonald
    Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • TimPBreden
    Tim Breden (@TimPBreden) reported from Arundel, England

    Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW

  • NabilJamshed
    Nabil Jamshed (@NabilJamshed) reported from Crawley, England

    @acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.

  • COYIRONS
    COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dannykingbiz
    Danny King (@dannykingbiz) reported

    Hey @O2 any idea why one of the phone numbers on my account isn’t getting any service abroad while the other one is?

  • deanmcbeano
    Dean M (@deanmcbeano) reported

    @O2 @SteveJoyce14 I can never get coverage inside the ground so it’s an o2 issue not a phone issue

  • justicenowxxx
    Savannah (@justicenowxxx) reported

    @O2 I have been ignored for a week by your complaints team. I am now in Mexico with no service at all despite your written assurances that Mexico is covered under my Inclusive Zone benefit. Complaint ref: C‑2707267834. Urgent senior‑level fix required today.

  • Wanda_wsn
    Wanda Wrongthinker (@Wanda_wsn) reported

    @DailyMail @VodafoneUK are involved. Change providers. Better service with @O2 anyway.

  • anthonychilvers
    anthony chilvers (@anthonychilvers) reported

    O signal for two days now @o2

  • xsamxntha
    samantha🤍 (@xsamxntha) reported

    My mobile signal has been nonexistent helloooo @O2

  • Rez1362510
    Rez (@Rez1362510) reported

    Hey @O2 why is your network really bad in the south west? It’s brilliant up north, however Burnham on Sea, Bridgwater Shockingly bad.

  • Freeyourradio
    Dillon (@Freeyourradio) reported

    There has been a outage in @EnfieldCouncil with @O2 since 21st July and i have only found out now because i spoke with someone from....o2. Great communication guys......awful service. What a joke!!!!

  • Qwobles
    Sir. Qwob (@Qwobles) reported

    @O2 can you help with an order please

  • sulzer1974
    Craig Sullivan (@sulzer1974) reported

    @nancy_britcher @O2 Definitely not fixed its struggling to get any signal in stannington sheffield