O2 outages and service status in West Sussex, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around West Sussex, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in West Sussex, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near West Sussex, England
The most recent O2 outage reports came from the following cities: Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Hove
|
Internet | 2 months ago |
|
Henfield
|
Phone | 3 months ago |
|
Crawley
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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Farah فرح 파라흐 (@worldoffaz) reported from Horsham, EnglandOne little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Russell Macdonald (@russmacdonald) reported from Sompting, England@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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chris rose (@barbados10) reported from Shoreham-by-Sea, England@O2 you inept and incompetent helpdesk and customer have consumed my whole weekend trying to get my watch ultra to work, it’s now offline again I just want to return it and forget it and buy a luxury normal watch I have no time for this ****.
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MartynS (@MartynS61) reported from Shoreham-by-Sea, England@O2 hi … signal has been poor - much worse than normal - in BN43 area - Shoreham-by-Sea - just recently. Is there work going on in area?
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🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from West Blatchington, EnglandAnyone else having issues with @o2 codes tonight Thsnks
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arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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Dan Garrett (@dan_garrett1) reported from Hove, England@PSAuthorityUK pls get these scammers at @nuyoo_fitness on your radar. £144 of unauthorised payments taken from my wife. Refusal to resolve my complaint, just get fobbed off with no evidence of subscription forthcoming. Small claims court process now in action. @O2 #payforitscam
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iyren (@Silverlink_) reported from Crawley, EnglandI get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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David Clare (@Dave_Clare) reported from Billingshurst, England@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Nabil Jamshed (@NabilJamshed) reported from Crawley, England@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Tim Breden (@TimPBreden) reported from Arundel, EnglandBeen on hold for 50 minutes @O2 not sure how much longer I can do this. After 20 minutes talking to an operator who clearly had inadequate knowledge I was passed to “retention”, which is where I’ve remained as a “valued customer” #valuedcustomer #JokeService
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Shaun (@shaunobrien_) reported from Hove, England@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Sam Hills (@sammi_hills) reported from Hove, EnglandWanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Johanna (@smileyblonde43) reported from Hove, England@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Tim Breden (@TimPBreden) reported from Arundel, EnglandOh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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Dan Garrett (@dan_garrett1) reported from Hove, England@Payforit_Sucks @PSAuthorityUK My wife has been the victim of a #payforitscam with @nuyoo_fitness They’ve refused to refund unauthd pymnts so I’m heading to the small claims court. Also need to open a GDPR breach complaint with @O2 as you’ve facilitated this by sharing her 📞No.
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David East (@Roaringrock) reported from Horsham, England@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Riemenschneider’s Horse (@larrythehook) reported@O2 My number ported over yesterday and I’ve topped up by £20 but I cannot link my o2 account to my number so I cannot choose the bundle I need. I’m on a £10 rolling plan so I’m just getting charged for data. Customer services can’t help and o2 store can’t help. Absolute shambles 😡
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Ian Maxfield (@imaxrepairs) reported@O2 Would satellite service help?
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Terry (@Yorkiebarkid1) reported@puncharama @MartinSLewis @O2 O2 asked me to direct message them which i did only for them to say they couldn't help and had to ring. I’ve now switched to talk mobile this morning.
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FutureD (@FutureD1999) reported@O2 PLEASE FIX UP. i have 5g yet 0 service?????
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🏴MuRty/HyperWelsh🏴 (@Cmurty02) reported@O2 Sorry, a phone mast close to you isn't working. sorry. Our engineers are on the case. This have been like this for over 3 weeks now in newport spytty np194qq and glan llyn area. when is this going to be fixed? no internet or phone signal and i need it for work 😡🤬
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KEEK$ (@keyonceuh) reported@beyallnight @TheO2 @O2 are you stupid
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🇵🇪 (@afc_kri) reported@rubyyafc @O2 deadest network, 1 bar at home 0 at emirates
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🍓Laura🍓 (@ItsLau_xo) reported@O2 is our network down? Whenever I try and call out get the 'Call Ended' message immediately. I also can't answer any calls. I try and it immediately terminates the call
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Positive United Fan (@PostiveManu) reported@O2 I haven't had good signal now for years. But recently it has got out of hand. It isnt just me family and friends across the country have nothing. Are you actually doing anything about this? 5G is worse than the 3G I had a decade ago.
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Nicolle ⭐️ (@_betsyboat) reported@O2 are you having issues with your card payment system? I’m trying to pay the reservation fee to upgrade but no method is working. Cards, Apple Pay or PayPal. I have funds in the account and have also tried 2 individual accounts Incase it was my bank.