O2 outages and service status in West Sussex, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around West Sussex, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in West Sussex, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near West Sussex, England
The most recent O2 outage reports came from the following cities: Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Hove
|
Internet | 1 month ago |
|
Henfield
|
Phone | 2 months ago |
|
Crawley
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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iyren (@Silverlink_) reported from Crawley, EnglandI get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Tim Breden (@TimPBreden) reported from Arundel, EnglandAn hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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David East (@Roaringrock) reported from Horsham, England@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, EnglandWhat’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Nick Weston 🇪🇺 (@NickWestonCCO) reported from Shoreham-by-Sea, England@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
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chris rose (@barbados10) reported from Southwick, England@O2 I have spoken to store and found out it was collected Tuesday, they believe that it will be a replacement, can you give me some timescales on this please as due to medical needs I am lost without my watch, I would add it has never functioned correctly since December!
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Tim Breden (@TimPBreden) reported from Arundel, EnglandBeen on hold for 50 minutes @O2 not sure how much longer I can do this. After 20 minutes talking to an operator who clearly had inadequate knowledge I was passed to “retention”, which is where I’ve remained as a “valued customer” #valuedcustomer #JokeService
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Louise (@louise_sarah) reported from Crawley, EnglandOnce again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network
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Shaun (@shaunobrien_) reported from Hove, EnglandI’ve never known such crap customer service as I’ve encountered through @O2.
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Shaun (@shaunobrien_) reported from Hove, England@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Shaun O’Brien (@shaunobrien_) reported from Hove, EnglandJust been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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rob barnes 🏴 (@RobBarnes09) reported from Lyminster, England@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Johanna (@smileyblonde43) reported from Hove, England@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Nabil Jamshed (@NabilJamshed) reported from Crawley, England@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Tim Breden (@TimPBreden) reported from Arundel, EnglandOh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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David Taylor (@davetee2526) reported from Capel, England@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Dan Garrett (@dan_garrett1) reported from Hove, England@Payforit_Sucks @PSAuthorityUK My wife has been the victim of a #payforitscam with @nuyoo_fitness They’ve refused to refund unauthd pymnts so I’m heading to the small claims court. Also need to open a GDPR breach complaint with @O2 as you’ve facilitated this by sharing her 📞No.
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Ray Merridew (@ISpyGraphix) reported from Loxwood, England@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Another day in paradise 🙄 (@RJT19651) reported@arokorol @O2 Man lands in Palestine. Network connects. No story here Zio
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴🇬🇧 (@BritsB4Boats) reported@O2 Thanks for nothing. I still haven’t heard from you. ******* shocking “customer service”
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Matthew Bell (@matthew_a_bell) reported@Jael7102 @arokorol @O2 In a sense I guess it doesn’t matter because it’s more about how O2 (the cellphone network) misrepresented his location once he had arrived in Israel.
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Sheilagh O'Gorman (@o_sheilagh) reported@arokorol @O2 I would cancel your contract when you get back to UK. Choose another provider.
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Paul Baker 🏴 (@BlueChefCTID) reported@O2 @dermothill11 If O2 could leave Virgin that would solve the problem because whatever they touch it doesn’t work, O2 was better before the Partnership or takeover, they sent me a link today for 5g, please tell who thought they wasn’t getting this as part of their deal anyway, beggars belief !!!
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Jemmo (@J3MMO) reported@O2 @abbieechels That's not what she's asked. I have been having real problems getting answer to accessible questions and bookings too. But keep getting answers to other questions. Limiting accessbility tickets to just 1 + 1 carer is ridiculous
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𝐊𝐀𝐓𝐄 🌺 (@KatieMcElhoney) reported@1stSimona @O2 I swapped to spusu, £7.90 and the signal is WAY better. I was with O2 over 15 years. Wish i’d left sooner
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heisen pip (@Pippagoodman) reported@o2 why is your signs so bad at the minute ?? In the last month I can’t use my phone on half my walk to work, when I was always able to before ??
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Keith Shilling (@cuba757) reported@O2 @1stSimona I’m having similar problems. It used to be so user friendly but no more…. Sort it out O2…
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Wendy (@WestmorlandLady) reported@dermothill11 @O2 Yes! My signal is dire now!