O2 Outage Report in West Sussex, England

Problems in the last 24 hours in West Sussex, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near West Sussex, England

The most recent O2 outage reports came from the following cities: Hove, Henfield, and Crawley.

City	Problem Type	Report Time
Hove	Internet	2 days ago
Henfield	Phone	23 days ago
Crawley	Phone	1 month ago
Shoreham-by-Sea	Phone	3 months ago
Crawley	Phone	4 months ago
Cranleigh	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Sussex, England

Latest outage, problems and issue reports in West Sussex and nearby locations:

• 
  Shaun (@shaunobrien_) reported 1 minute ago from Hove, England

  I’ve never known such crap customer service as I’ve encountered through @O2.

• 
  David East (@Roaringrock) reported 1 minute ago from Horsham, England

  @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

• 
  Tim Breden (@TimPBreden) reported 1 minute ago from Arundel, England

  An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful

• 
  Shaun (@shaunobrien_) reported 3 minutes ago from Hove, England

  @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

• 
  rob barnes 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobBarnes09) reported 6 minutes ago from Lyminster, England

  @andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.

• 
  Nabil Jamshed (@NabilJamshed) reported 10 minutes ago from Crawley, England

  @acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.

• 
  💀☠Mel Shad ☠💀 (@mel_shad) reported 14 minutes ago from Shoreham-by-Sea, England

  @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

• 
  David Taylor (@davetee2526) reported 15 minutes ago from Capel, England

  @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

• 
  💀☠Mel Shad ☠💀 (@mel_shad) reported 20 minutes ago from Shoreham-by-Sea, England

  @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

• 
  Sam Hills (@sammi_hills) reported 27 minutes ago from Hove, England

  Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.

• 
  RKAsh (@rosiekent_kent) reported 28 minutes ago from Ashington, England

  @O2 Have sent you a DM - had terrible experience on phone and got nowhere

• 
  Russell Macdonald (@russmacdonald) reported 29 minutes ago from Sompting, England

  @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

• 
  Johanna (@smileyblonde43) reported 42 minutes ago from Hove, England

  @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

• 
  COYIRONS ⚒⚒⚒ (@COYIRONS) reported 42 minutes ago from Crawley, England

  @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

• 
  Farah فرح 파라흐 (@worldoffaz) reported 42 minutes ago from Horsham, England

  One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

• 
  RKAsh (@rosiekent_kent) reported 43 minutes ago from Ashington, England

  @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

• 
  Tim Breden (@TimPBreden) reported 47 minutes ago from Arundel, England

  Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW

• 
  Johanna (@smileyblonde43) reported 51 minutes ago from Hove, England

  @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

• 
  Shaun O’Brien (@shaunobrien_) reported 57 minutes ago from Hove, England

  Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

• 
  Smikle Dance Project / SYD Company (@LeeSmikle) reported 57 minutes ago from Hove, England

  What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jase (@mindserenade) reported 3 minutes ago

  Really struggling to get over how stupid the imbeciles at @O2 are. If you want an eSim you have to go into a shop or speak to them and they'll post a QR code through the letterbox several days later. As opposed to a button on the website that just displays one. #idiots

• 
  David Robinson (@DavidRo82428449) reported 5 minutes ago

  @O2 Hi any update on this yet as internet is still seriously slow and intermittent? This has been months now. Think some some sort of compensation or discount on the monthly charge as it’s very rare we can use the internet connect when out and about reliably.

• 
  Charlotte (@MBiberauer_) reported 6 minutes ago

  @O2 I wish they'd stop trying to push this awful phone

• 
  Ceri Thomas (@Ceejay953) reported 6 minutes ago

  @O2 what is going on with data and phone services in Swansea area? Sick and tired of "no service" missed calls and "no internet"

• 
  Sam (@hubofnurse) reported 6 minutes ago

  @AmyTaylor_DA @O2 We keep getting invoice fraud at work. They email us about an o/s invoice to pay. Always sent to our accounts email. Oh the irony, as we start a new pilot service with a bank next week to train specific customers how to identify & avoid scams, including ‘invoice scams’. 🙄

• 
  BitToTheLeft (@HantsHog50) reported 10 minutes ago

  Really regretting moving from @EE to @O2. Fed up With poor signal dodgy masts slow E Internet. 12m contract can't wait to end.

• 
  Calum Russell (@calum1577) reported 11 minutes ago

  @O2 Is there any update on the Mast in FK6 area being fixed? Has been down all day yesterday and still down today.

• 
  M♥ (@mells2019) reported 14 minutes ago

  How shite is @O2 's network! Ive had it less than 2 week and im taking it back cause i can never use the pissing internet or send texts! **** basts 🙄🙄

• 
  Mark Freeman (@MF60uk) reported 18 minutes ago

  @VMO2News @O2 sort out this issue of not getting data in Richmond Surrey or I’m off. All O2 users in my work place have had issues for a few months but people using EE, 3 are still able to stream. Please, come on now.

• 
  DJ Gary MC (@officialgarymc) reported 24 minutes ago

  @QuantumSkyline @O2 15 years ive been with @O2 and it will be the last come March. Doesn’t matter how many times your report poor service either, just ignore you. Plus the 5g coverage is way behind compared to other carriers.