O2 Outage Report in West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Sussex, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near West Sussex, England
The most recent O2 outage reports came from the following cities: Worthing, Crawley, Cranleigh and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
Phone | |
| Crawley |
Phone | |
| Cranleigh |
Phone | |
| Worthing |
Internet | |
| Godalming |
Phone | |
| Godalming |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Davies
(@LordEricDavies) reported
@O2 Have to say that having pre ordered a new phone to be delivered on release day(today), only to find out that your courier couldn't deliver it due to it not being able to fit on the vehicle!! Now have to wait till Tuesday for it. Shite service.
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Lee Hipwell
(@Leehip) reported
@O2 I can’t log in to my account. I never receive the one time codes via text. All the help pages online just end up directing me to log in. Going round in circles! Please help
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akshit
(@akshit9899) reported
@nothing @O2 I just bought nothing phone 1 on 22 august 22 and there are some issues like screen freeze when switching between apps. To restore the response I have to click the power button and then it starts working. This happens while entering password or using fingerprint scanner too.
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MJ
(@MJH6183) reported
@SFL2326 @O2 Moved to EE and got a discount as I’m a teacher also. £16 per month for 120gb. Signal is 100 times better!
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Alexa 🐰
(@AlexaaaGrace) reported
@AJeftech @O2 This is twice this week I’ve had no signal / no service either….
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Jon Fielding
(@jonfielding1987) reported
Playing online chess with @O2 is not the one. Lost signal and therefore the game 3 times in 30 minutes. 🙈
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John R. Watson💙
(@John_R_Watson) reported
@O2 Hinckley, Leicestershire. LE10. Been awful all day
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Simon.Hind.80
(@SnowderBlazer) reported
@O2 please reset my 02 priority account for QR codes not working today at greggs i lost the offer because of it
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Nolan
(@ALNolan88) reported
@O2 contacted yourself over a week ago about not receiving any information regarding a gift card. Been bounced around what feels like every department and given email addresses that don't exist. If it was £10 gift card I'd leave it but it £300! Awful service yet again!!!
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Ian H-Brown
(@iHagueBrown) reported
@SFL2326 @O2 I made this mistake a few years ago and moved to EE - it wasn’t really any better. Heard a few people speak positively about Three - not sure if they piggyback off another network though.