O2 Outage Report in West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Sussex, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near West Sussex, England
The most recent O2 outage reports came from the following cities: Henfield, Worthing, Crawley and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Henfield |
Phone | |
| Worthing |
Phone | |
| Crawley |
Phone | |
| Shoreham-by-Sea |
Phone | |
| Worthing |
Phone | |
| Crawley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Shorrock
(@JoeShorrock) reported
@O2 Hi, I need some help understanding the extra charges on my bill. I’m currently abroad and have been for the past few months. I activated O2 travel in case I needed data but I haven’t used any, yet there is still extra charges on my bill. Please help!
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Dale Watts
(@Extinguisherman) reported
@ellielouise_88 @O2 It’s bonkers! The network is so bad. You get signal but can’t get any bandwidth for data connection.
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Phil D
(@icumedical1) reported
If you have time to waste why not try O2 and Virgin Volt upgrade. Multicalls to both firms customer services and still no benefit @O2 @virginmedia
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Jαу
(@Jermaine_ManUtd) reported
@O2 @BrianCo48405777 ow is a week an acceptable time to be ignored without any support? I still haven’t received the DM you said I would receive ASAP days ago
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Big Phil
(@BigPhil34126382) reported
@O2 the signal in the CH5 area has been terrible for days. Your status checker says that it's fine. It really isn't. 0 bars mostly. Other people are having the same problem.
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Shanty wooth
(@ShantyWooth) reported
@AlliBasker @O2 That really annoying and frustrating had similar issues but was able to make payment with the help from @Underweb_Backups on Instagram send massage to them for help and thank me later
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Dale Watts
(@Extinguisherman) reported
@alex_sutton85 @O2 I have that issue sometimes when in a 5G area. The network is clogged up. It’s literally unable to serve all the devices at peak times. If your unhappy about the situation the maybe Retweet using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags.
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Dale Watts
(@Extinguisherman) reported
@O2 @KEVSON1974 There you go, no commitment!! I have numerous messages over the last 4 months saying ‘we are addressing the issue’ means nothing
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Chantelle
(@chantelle_case) reported
Why does my 4G never work with O2?? 😩😒 @O2
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Punit Goyal
(@PunitGoyal1) reported
@virginmedia Part4: same team also advised me to get a O2 sim, saying that if I add that sim to my existing package, I will get 4£ per month discount. Which I didn’t get. Upon talking to O2 customer care, they said loyalty discount is for older customers. @O2 @TheO2