O2 Outage Report in West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Sussex, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (61%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near West Sussex, England
The most recent O2 outage reports came from the following cities: Pulborough, Hove, Steyning, Worthing, Henfield and Hassocks.
| City | Problem Type | Report Time |
|---|---|---|
 Pulborough |
Phone | |
| Hove |
Phone | |
| Steyning |
Wi-fi | |
| Worthing |
Phone | |
| Henfield |
Total Blackout | |
| Worthing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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Nick Weston 🇪🇺
(@NickWestonCCO) reported
from
Shoreham-by-Sea, England
@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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🆆🅸🅻🅻 🅶🆁🅴🅴🅽
(@potato_wizz) reported
@O2 asked to end my iPad contract a few months early & settle the balance, after 30 days received a rather blunt letter in the post stating that this balance may be passed to a debt collection agency! This isn’t good customer service for a current o2 customer of over 15 years!
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Keith Wilson
(@thewilsyboy) reported
@O2 is 4G down in BT24 area?
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Harrogate_Wife
(@Harrogate_Wife) reported
@O2 Thank you for your response. I will dm you but tbh I am getting exasperated by this. 22 years with @EE and only have to change as moved house. Nothing but errors and mis information. Really annoyed
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timjacko09
(@timjacko09) reported
from
Ballygowan, Northern Ireland
@O2 I’m having problems sorting out the “extra” that came with my recent upgrade. Today is day 28, I need to choose today. Please help asap!
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Dave Levick
(@dlevick) reported
@O2 Yep ... It's been 7 working days, iv allowed for bank holidays and weekends. What is going on with your service!
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Ashley Fryer
(@ashleyfryer) reported
@O2 It’s ok, I called the customer service team in the end and I’m really hoping it’s sorted now 🤞🤞🤞 cheers
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Barrie Thomas
(@essenby) reported
Anyone having issues porting a number to a new @O2 SIM? Put a request in on 27th and heard nothing since, In desperation I phoned them and was told that it would happen today and a text was sent to confirm. But so far no text. Has anyone successfully ported a number recently?
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Stuart Grieve
(@StuartGrieve6) reported
@O2 If your teams are busy and you’re averse to hiring more staff, why not let customers be able to cancel add ons themselves? Instead, O2 want to save money by not hiring more staff, but still expect customers to sit on hold to cancel an add on which should be possible via My O2 😡
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Rachel Clapham
(@racheleclapham) reported
@O2 And my phone was blocked for a second time. Apparently now my account wasn’t on hold. All I seem to get from @O2 customer services are lies.