O2 Outage Report in West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Sussex, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near West Sussex, England
The most recent O2 outage reports came from the following cities: Cranleigh, Worthing, Godalming, Hove, Henfield, Crawley and Pulborough.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh |
Phone | |
| Worthing |
Internet | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Hove |
Phone | |
| Henfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Nick Weston 🇪🇺
(@NickWestonCCO) reported
from
Shoreham-by-Sea, England
@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Been on hold for 50 minutes @O2 not sure how much longer I can do this. After 20 minutes talking to an operator who clearly had inadequate knowledge I was passed to “retention”, which is where I’ve remained as a “valued customer” #valuedcustomer #JokeService
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Hove, England
Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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Robert
(@RobertClayo1984) reported
from
Worthing, England
@O2 doesn’t care about vulnerability of their customers! I had a 7 minute seizure today couldn’t call for help as they have disconnected me AGAIN could have caused brain damage to me
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arsenal fan tv 💜
(@arsenalfantv5) reported
from
Crawley, England
@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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chris rose
(@barbados10) reported
from
Shoreham-by-Sea, England
@O2 you inept and incompetent helpdesk and customer have consumed my whole weekend trying to get my watch ultra to work, it’s now offline again I just want to return it and forget it and buy a luxury normal watch I have no time for this ****.
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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MartynS
(@MartynS61) reported
from
Shoreham-by-Sea, England
@O2 hi … signal has been poor - much worse than normal - in BN43 area - Shoreham-by-Sea - just recently. Is there work going on in area?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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**** Dodge
(@DickDodge2) reported
@O2 There appears to be no signal in the SO41 area despite your coverage map showing good reception for 4g indoors and out. Are you lieing or mistaken or is there a problem you'd like to admit?
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Michael McSorley
(@mcsorleym2553) reported
Super disappointing service on the phone from @O2 … trying to transfer esim from one phone to another. First advisor told me iPhone doesn’t have an esim, second guy wanted me to setup a new contract. Can you help?
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Jill
(@jillybl1234) reported
@O2 your credit department have the worst customer service! I have emailed a number of times since April and I am yet to receive a response. Please can someone reply ASAP or I will be going elsewhere to purchase what I want. Thanks
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Anthony Smith
(@Anthony79252778) reported
@O2 Yes once we move off our street. But on our road it's terrible. O2 have not helped in over a year. It was a Vodafone guy that suggested WiFi calling its slightly better but still not good. O2 suggested pay £500 and go somewhere else. 😞
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Andy Morwood
(@morwoo) reported
@O2 Just received a new SIM and I’m receiving 4G but have zero phone signal across multiple areas of London so I can’t make phone calls. Any idea what might be wrong?
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Stuart Santangeli
(@santymod) reported
@O2 my phone is coming up for renewal, and god help me if I want to send more than 2 txt, the battery runs out, how can this be possible???
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽
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Stacey 🌺
(@SLH_1990) reported
@O2 hiya I need to update my address having no luck on the phone and as I don’t have access to one of my phones atm (broke screen) can anyone help please?
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Benjamin fisher
(@Bennythefish75) reported
@O2 have you been off today? Have not had any data signal all day?
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Rachel Surcombe
(@SurcombeRachel) reported
@O2 Have been cut off from your phone lines 5 times trying to get help with my husband's phone not working. Can't use online system because it's stuck in constant restarting loop. Will someone actually help me?