O2 Outage Report in West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Sussex, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (28%)
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Total Blackout (13%)
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Wi-fi (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near West Sussex, England
The most recent O2 outage reports came from the following cities: Worthing, Cranleigh and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
Internet | |
| Cranleigh |
Phone | |
| Crawley |
Phone | |
| Cranleigh |
Wi-fi | |
| Worthing |
Internet | |
| Hassocks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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chris rose
(@barbados10) reported
from
Southwick, England
@O2 I have spoken to store and found out it was collected Tuesday, they believe that it will be a replacement, can you give me some timescales on this please as due to medical needs I am lost without my watch, I would add it has never functioned correctly since December!
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
West Blatchington, England
Anyone else having issues with @o2 codes tonight Thsnks
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arsenal fan tv 💜
(@arsenalfantv5) reported
from
Crawley, England
@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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chris rose
(@barbados10) reported
from
Shoreham-by-Sea, England
@O2 you inept and incompetent helpdesk and customer have consumed my whole weekend trying to get my watch ultra to work, it’s now offline again I just want to return it and forget it and buy a luxury normal watch I have no time for this ****.
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MartynS
(@MartynS61) reported
from
Shoreham-by-Sea, England
@O2 hi … signal has been poor - much worse than normal - in BN43 area - Shoreham-by-Sea - just recently. Is there work going on in area?
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Been on hold for 50 minutes @O2 not sure how much longer I can do this. After 20 minutes talking to an operator who clearly had inadequate knowledge I was passed to “retention”, which is where I’ve remained as a “valued customer” #valuedcustomer #JokeService
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Hove, England
Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.
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Robert
(@RobertClayo1984) reported
from
Worthing, England
@O2 doesn’t care about vulnerability of their customers! I had a 7 minute seizure today couldn’t call for help as they have disconnected me AGAIN could have caused brain damage to me
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Nick Weston 🇪🇺
(@NickWestonCCO) reported
from
Shoreham-by-Sea, England
@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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kef
(@siltanu) reported
@SajButt9070 @O2 @virginmedia Virgin Media Outage UpdatVoice and TV fault F011861578. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 27/06/2025 13:15:00. The Virgin Media Team.- ID: F011861578. Best wishes, the Virgin Media Team.
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Saj butt
(@SajButt9070) reported
@virginmedia @O2 It's been 2 months I am reaching out with @O2 but they are fail totally 👎-👎
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James Madeley
(@JamesMadeley) reported
@JohnMoo99882213 @EnglandRugby @O2 Had a terrible time at Racing but can hopefully rebuild his career at Bath
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Estelle Keeber
(@Estelle_Keeber) reported
My @O2 priority codes for a cinema showing have been sent to an old email address, how can I get the code resent? #help #o2priority
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Dolivercar
(@dolivercar1986) reported
@O2 your customer service is awful. Containment team has not replied to any emails per our resolution, all this after waiting on the phone for 2 hours and countless emails and phone calls, what a joke!! Please action our complaint it has been almost 3 months!! C-1905251528
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Ryan
(@Ryansteve06) reported
@rohouk @EnglandRugby @O2 Can only think to add experience for the young lads. Otherwise both awful Picks
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Jayu
(@Jayu4456) reported
@O2 thanks for charging £28 roaming charges unnecessarily, yet you don't help. If for one day roaming charges I can get a plan for 2 months with 2GB/day why as a consumer would I opt for expensive roaming charges.
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Ian
(@Banzai1970) reported
@O2 mobile data really doesn't work still in Godalming, checker says "good" as always but actual data speed available is awful
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Roger Howe
(@rohouk) reported
@EnglandRugby @O2 Two headscratchers for me. Dombrandt and Isiekwe. Never done it at international level.
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David Pacitti
(@davidpacitti) reported
@O2 Thanks for the generic rubbish reply, hasn’t worked in this area for months and has gotten worse since the mast nearby was removed, didn’t want to have to quote the staff in the local o2 shop, but the service in this area is nothing short of a disgrace, if only you would own it