O2 Outage Report in West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Sussex, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near West Sussex, England
The most recent O2 outage reports came from the following cities: Worthing, Crawley and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
Phone | |
| Crawley |
Phone | |
| Shoreham-by-Sea |
Phone | |
| Worthing |
Phone | |
| Crawley |
Phone | |
| Cranleigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Caroline Hall
(@caroline_hal) reported
from
Worthing, England
@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Reynolds
(@Charlotte_BRFC) reported
@Luce1982 @O2 @EE Much better signal but prices are increasing by 14.4% in march
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Lee 🇬🇧
(@TechwithLee81) reported
******* disgraceful @O2 you don't care about people or what they've been through or going through. Just a bunch of process driven monkeys with the power of **** all. Shameful. #BadGuys
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Elgar Chappell
(@ElgarC) reported
@O2 How can I speak to someone UK based that can help with a number of issues with My O2 showing wrong names on multiple connections and a complaint about a SIM card I was promised would be delivered yesterday and then a O2 store locking my account!! Thanks
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Paul Steer
(@venkman2_11) reported
@O2 For the love of god sort your shocking service out in weston super mare. It’s a disgrace!! Missed out on yet another priority deal due to your abysmal service in large built up areas. Worst network I’ve ever used in 30 years plus of mobiles. Fuming!
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gary p jackson
(@gazjack) reported
@Luce1982 @O2 @EE I have both ,one for work,one for me ,both are crap.
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Basher
(@Stroller459) reported
@Luce1982 @O2 @EE Been with EE for years never had any issues to be fair
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Adam Buchanan
(@buchananballs) reported
@O2 My Wi-Fi is running a stupidly low speeds but I’ve arranged to get that sorted, please can someone explain why I’m getting no 4G as your not providing me with the service I’m paying for and surely that a breach of contract ?
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Dave Clarke
(@souljazzxtc) reported
@O2 Interesting you can get back to me in less than ten minutes. Just sat in one of your shops at the end of my tether but they can’t do anything either - so waiting for someone to pick up. It really is poor.
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Dave Clarke
(@souljazzxtc) reported
@O2 I have been through all the things I can. Your team are now advising I have to wait up to 5 days for a technician to call me back. I advised that really isn’t helpful or acceptable to which he responded by escalating the issue. When I asked what that meant he said a manager will
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LB
(@Luce1982) reported
@jarvefromossy @O2 @EE It's been awful in various parts of the country for me