O2 Outage Report in West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Sussex, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near West Sussex, England
The most recent O2 outage reports came from the following cities: Cranleigh, Worthing, Godalming, Hove, Henfield, Crawley and Pulborough.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh |
Phone | |
| Worthing |
Internet | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Hove |
Phone | |
| Henfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@PSAuthorityUK pls get these scammers at @nuyoo_fitness on your radar. £144 of unauthorised payments taken from my wife. Refusal to resolve my complaint, just get fobbed off with no evidence of subscription forthcoming. Small claims court process now in action. @O2 #payforitscam
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Caroline Hall
(@caroline_hal) reported
from
Worthing, England
@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
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Louise
(@louise_sarah) reported
from
Crawley, England
Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@Payforit_Sucks @PSAuthorityUK My wife has been the victim of a #payforitscam with @nuyoo_fitness They’ve refused to refund unauthd pymnts so I’m heading to the small claims court. Also need to open a GDPR breach complaint with @O2 as you’ve facilitated this by sharing her 📞No.
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Jones
(@IronRich237) reported
Three attempts at 1 phone call, seriously @O2 you truly are the worst network ever!! #getmeoffthisnetwork #constantissues #shitnetwork
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Tracey Hicks
(@Hicksie1964) reported
Disgusted that @O2 want to charge my frail 83 year old Mum nearly £100 this month due to a pocket dial. Her average bill is £12 per month! I took her into the local O2 shop and the chap in there called customer services and they didn’t want to know, just said she has to pay it!
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Danny Holmes
(@DannyHo77433203) reported
@O2 priority is a joke. Can never get cinema tickets even when I tried within one second.
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Fractured Dreams
(@N1nj4L1nk) reported
@O2 @EnglandRugby When are you going to fix your network so the real world signal is the same as your signal checker shows? At this point your signal has been awful for so long it'd probably stand in court as fraud or outright theft.
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Ethelready
(@Ethelready2) reported
@O2 Change in the network? What's that? Switching phone off and on not effective WiFi calling disappears for no apparent reason which is why I asked last 3 iPhones I've owned all the same suggests it's a network issue hence the question
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rebecca gale
(@gale_rebecca) reported
@O2 @moocoo91 There was never this issue a few months ago, seems to be in the last couple of weeks there has been low availability.I clicked on straightaway and received an error message for no reason,once I logged back on,it was sold out.really annoyed.
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Exotic Royce
(@Rollin_stacey) reported
@ali_struth @O2 Quickly send a direct message request to @CODER_SHEER4 for quick support and recovery as soon as possible
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blondie
(@scot_lass) reported
@shergoh91 @O2 My husband is having the same issue he has been with no phone since the 3rd January and it’s still not fixed no one can seem to get his phone to work and they are sending him a new number now after having the same number for years because the messed things up so badly
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Stella
(@Stella46457) reported
@ali_struth @O2 Unfortunately support won't do anything about it you'll just get bot replies which are not helpful I think you should message a real tech genius Jcyberspyy212 on Instagram he helped me when I had some issues with my account few days ago you can inbox him now he'll help you out
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Alistair Struth
(@ali_struth) reported
@O2 I can’t access the O2 priority sale for England v Scotland 6 Nations tickets because I don’t have the correct permissions on my RFU account. Please can you help?