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O2 outages and service status in West Sussex, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around West Sussex, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Sussex, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Sussex, England

The most recent O2 outage reports came from the following cities: Hove, and Henfield.

CityProblem TypeReport Time
Hove Internet 24 days ago
Henfield Phone 2 months ago
Crawley Phone 2 months ago
Shoreham-by-Sea Phone 3 months ago

Community Discussion

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O2 Issues Reports Near West Sussex, England

Latest outage, problems and issue reports in West Sussex and nearby locations:

  • ISpyGraphix
    Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • TimPBreden
    Tim Breden (@TimPBreden) reported from Arundel, England

    Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW

  • fishdude10
    Ben Mockford (@fishdude10) reported from Crawley, England

    @awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.

  • thekinaton
    🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Hove, England

    Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.

  • barbados10
    chris rose (@barbados10) reported from Southwick, England

    @O2 I have spoken to store and found out it was collected Tuesday, they believe that it will be a replacement, can you give me some timescales on this please as due to medical needs I am lost without my watch, I would add it has never functioned correctly since December!

  • LeeSmikle
    Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England

    What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

  • TimPBreden
    Tim Breden (@TimPBreden) reported from Arundel, England

    An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful

  • COYIRONS
    COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

  • MartynS61
    MartynS (@MartynS61) reported from Shoreham-by-Sea, England

    @O2 hi … signal has been poor - much worse than normal - in BN43 area - Shoreham-by-Sea - just recently. Is there work going on in area?

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • mel_shad
    💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

  • thekinaton
    🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from West Blatchington, England

    Anyone else having issues with @o2 codes tonight Thsnks

  • Roaringrock
    David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • jmlafc12
    Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England

    I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??

  • dan_garrett1
    Dan Garrett (@dan_garrett1) reported from Hove, England

    @Payforit_Sucks @PSAuthorityUK My wife has been the victim of a #payforitscam with @nuyoo_fitness They’ve refused to refund unauthd pymnts so I’m heading to the small claims court. Also need to open a GDPR breach complaint with @O2 as you’ve facilitated this by sharing her 📞No.

  • NabilJamshed
    Nabil Jamshed (@NabilJamshed) reported from Crawley, England

    @acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.

  • Silverlink_
    iyren (@Silverlink_) reported from Crawley, England

    I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2

  • dan_garrett1
    Dan Garrett (@dan_garrett1) reported from Hove, England

    @PSAuthorityUK pls get these scammers at @nuyoo_fitness on your radar. £144 of unauthorised payments taken from my wife. Refusal to resolve my complaint, just get fobbed off with no evidence of subscription forthcoming. Small claims court process now in action. @O2 #payforitscam

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • russmacdonald
    Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 fix myo2 or I can't pay you for 6 lines, it's that simple now. First the web, now the apps gone tits up. It's not just me, it's been for months Fix it or I cannot pay.

  • RichardNoble
    Richard Noble (@RichardNoble) reported

    @O2 Hey O2 - can’t login to your app or on web from Morocco! Help!

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 fix myo2 or I can't pay you for 6 lines, it's that simple now. First the web, now the apps gone tits up. It's not just me, it's been for months Fix it or I cannot pay.

  • jameshullfc
    James (@jameshullfc) reported

    @O2 @marciabigg Nobody can ever get a signal on newland ave in Hull. Been the same for 20 years

  • lew13832731
    Jane Lewis (@lew13832731) reported

    @O2 what's wrong with your network? People keep trying to call me but calls not going through. Tried turning phone of. Have reported via app but no reply

  • ItsMeFletch_
    Fletch (@ItsMeFletch_) reported

    @virginmedia & @O2 are the two worst companies ever to deal with. Absolutely shocking service.!! 🖕🖕

  • GrumpyBiker1969
    Mr. Miyagi 🌴 (@GrumpyBiker1969) reported

    @O2 where do I find satellite service on My o2 please

  • Adamh29A
    🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported

    @ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract

  • macon1375
    Mark Connolly (@macon1375) reported

    Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

  • Alexscott066
    Alex scott (@Alexscott066) reported

    @O2 Nice of you to 'like' my request for help. However, it would be better if you could have made some attempt to resolve it, no?