O2

O2 Outage Report in West Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Sussex, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Sussex, England 01/20/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Sussex, England

The most recent O2 outage reports came from the following cities: Steyning, Worthing, Henfield, Pulborough, Hassocks and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomSteyning Wi-fi
United KingdomWorthing Phone
United KingdomHenfield Total Blackout
United KingdomWorthing Phone
United KingdomWorthing Phone
United KingdomWorthing Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near West Sussex, England

Latest outage, problems and issue reports in West Sussex and nearby locations:

  • TimPBreden Tim Breden (@TimPBreden) reported from Arundel, England

    An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful

  • jmlafc12 Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England

    I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

  • LeeSmikle Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England

    What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • COYIRONS COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • NabilJamshed Nabil Jamshed (@NabilJamshed) reported from Crawley, England

    @acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.

  • RobBarnes09 rob barnes 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobBarnes09) reported from Lyminster, England

    @andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.

  • RobertClayo1984 Robert (@RobertClayo1984) reported from Worthing, England

    @O2 doesn’t care about vulnerability of their customers! I had a 7 minute seizure today couldn’t call for help as they have disconnected me AGAIN could have caused brain damage to me

  • NickWestonCCO Nick Weston 🇪🇺 (@NickWestonCCO) reported from Shoreham-by-Sea, England

    @O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • russmacdonald Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • TimPBreden Tim Breden (@TimPBreden) reported from Arundel, England

    Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • joanne_l_t Joanne (@joanne_l_t) reported

    @emilyjade_xo @O2 It’s genuine…yes they actually have the audacity to do this when half the country can’t get a signal…unbelievable isn’t it!

  • Cvt116 CB1 (@Cvt116) reported

    @O2 @o2 Here's some more reasons not to love you: 13.4% price increase. And a network with very poor coverage. I will not be renewing my contract. That way, you won't be able to fleece me any more. No way to contact you. Just some inane 'virtual' assistant. Dreadful!

  • MrJordanSDean Jordan Stanhope Dean 🏔 (@MrJordanSDean) reported

    Got a text from @O2 today saying they're charging me an extra 13.4% from April. When my contract is up in June, I'm gone. I've never been that happy with what I get for what I pay anyway.

  • joanne_l_t Joanne (@joanne_l_t) reported

    @gazza4563 @O2 Go elsewhere…signal is rubbish on o2 anyway!

  • ABOT1872 Camy (@ABOT1872) reported

    @SamMill01557985 @O2 Probably the worst signal I've ever had from any provider as well

  • CllrMikeYoung Cllr Mike Young (@CllrMikeYoung) reported

    @O2, your signal coverage across the whole of my town is horrendous. I have had less than satisfactory use of your network during the course of my existing contract. I am currently typing this whilst parked outside a central public library that's left it's public WiFi on. #signal

  • Jimbobthon James Richards (@Jimbobthon) reported

    Greedy @O2 . Not only do you have absolutely terrible service (best you can offer at times is "WiFi calling"). Now, a nearly 14% increase for a "non existent" service. Good thing my contracts up this year.

  • nattynutter Natalie Hewart (@nattynutter) reported

    @O2 becoming more and more frustrated with telephone calls blanking out and going quiet halfway through a conversation why is the service so poor ?

  • jane03832094 jane (@jane03832094) reported

    @joelycett Hi Joe, are there any plans for a new series of Got Your Back? I have a very serious complaint about @o2 and their treatment of long term customers. Their appalling Customer Services and horrendous waiting times. We are paying for a phone we have never rec’d 🤬

  • joanne_l_t Joanne (@joanne_l_t) reported

    @Morecambebob1 @O2 I can’t even make phone calls without them dropping out, their engineers said it’s not working very well in the midlands and suggested going to EE! At least they’re honest! They will have no business left soon!