O2 Outage Report in West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in West Sussex, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near West Sussex, England
The most recent O2 outage reports came from the following cities: Hove, Henfield, and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Hove
|
Internet | 6 days ago |
|
Henfield
|
Phone | 27 days ago |
|
Crawley
|
Phone | 2 months ago |
|
Shoreham-by-Sea
|
Phone | 3 months ago |
|
Crawley
|
Phone | 4 months ago |
|
Cranleigh
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Shaun (@shaunobrien_) reported from Hove, EnglandI’ve never known such crap customer service as I’ve encountered through @O2.
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Russell Macdonald (@russmacdonald) reported from Sompting, England@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Johanna (@smileyblonde43) reported from Hove, England@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Nabil Jamshed (@NabilJamshed) reported from Crawley, England@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Tim Breden (@TimPBreden) reported from Arundel, EnglandAn hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, EnglandWhat’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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David Taylor (@davetee2526) reported from Capel, England@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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rob barnes 🏴 (@RobBarnes09) reported from Lyminster, England@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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Nick Weston 🇪🇺 (@NickWestonCCO) reported from Shoreham-by-Sea, England@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, EnglandI have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Johanna (@smileyblonde43) reported from Hove, England@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Shaun O’Brien (@shaunobrien_) reported from Hove, EnglandJust been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Shaun (@shaunobrien_) reported from Hove, England@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Tim Breden (@TimPBreden) reported from Arundel, EnglandOh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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David East (@Roaringrock) reported from Horsham, England@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Hove, EnglandWow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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⫩⃝🌹𝓢𝓾𝓮𝓫𝓮𝓮🌹⫩⃝ (@Suebeloo1971) reported@O2 I need help logging into my account. Can’t remember password and followed link to verify email and then nothing happens. There’s no link to reset password. Helllppppp
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richard wynne jones (@richwinniejones) reported@O2 why have you changed the refresh from 90 days to 11 months. Been a customer for over 25 years and always been happy either service and deals but recently it’s been going down hill.
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Antlad (@Anthony07244425) reportedDogs**t service from @O2, spent months trying to change a direct debit date resulting in multiple late payments/being cut off because your customer service team can't follow simple instructions of when to take payment, nor do you have any online/app options to do this, also an absolute nightmare to get through to anyone. Contract cancelled. I'm off to @EE.
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Rob Hegarty (@Hegarty10) reported@O2 Formal complaint ignored. £350 overcharged, refund promised but not paid. Wrong phone delivered twice, still without phone. Account merged with another customer (data breach). Partner pregnant. Urgent response needed. @o2businessuk
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Antlad (@Anthony07244425) reported@richecc1 @O2_rep5 @O2 I dread to think how many customers they've lost since the merger, I've had the same issues.
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Barry Mahon (@GASMANBAZ) reported@O2 well after having 2 accounts for years and no issues and it working fine you have now logged me out of my o2 app and I now can’t access it at all no matter what I try . Why? It was working fine. Looks like I will be needing 2 x pac codes.
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mr guddah (@mrguddah) reported@O2 @richecc1 You know why they and hundreds of your customers are leaving..you do want me to spill your ***** laundry in public? The only going well for is your outstanding customer service..THATS IT
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Mat Abbott (@tannerybloke) reported@O2 So why did I get a message saying I don’t have roaming when I have the zone 2 bolt on? No issue last year!
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Terry Ransome (@Transome77) reported@O2 No unfortunately same problem occurs, can’t do anything unless I have my granddaughter with me. And to be honest it’s too little too late! Added to which there was an attempt to scam me following this tweet
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NigeH64 (@nige_h64) reported@Georgeeeee04 @EnglandRugby @O2 Problem, imo, is when someone says 'they should pick ...' but rarely say who should be dropped or why.