O2 Outage Report in West Sussex, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Sussex, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (32%)
-
Total Blackout (15%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near West Sussex, England
The most recent O2 outage reports came from the following cities: Henfield, Worthing, Crawley and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Henfield |
Phone | |
| Worthing |
Phone | |
| Crawley |
Phone | |
| Shoreham-by-Sea |
Phone | |
| Worthing |
Phone | |
| Crawley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
-
Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
-
COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
-
arsenal fan tv 💜
(@arsenalfantv5) reported
from
Crawley, England
@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
-
RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
-
Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
-
Tim Breden
(@TimPBreden) reported
from
Arundel, England
Been on hold for 50 minutes @O2 not sure how much longer I can do this. After 20 minutes talking to an operator who clearly had inadequate knowledge I was passed to “retention”, which is where I’ve remained as a “valued customer” #valuedcustomer #JokeService
-
Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
-
Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
-
chris rose
(@barbados10) reported
from
Shoreham-by-Sea, England
@O2 you inept and incompetent helpdesk and customer have consumed my whole weekend trying to get my watch ultra to work, it’s now offline again I just want to return it and forget it and buy a luxury normal watch I have no time for this ****.
-
Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
-
MartynS
(@MartynS61) reported
from
Shoreham-by-Sea, England
@O2 hi … signal has been poor - much worse than normal - in BN43 area - Shoreham-by-Sea - just recently. Is there work going on in area?
-
Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
-
Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
-
Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
-
Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
-
Robert
(@RobertClayo1984) reported
from
Worthing, England
@O2 doesn’t care about vulnerability of their customers! I had a 7 minute seizure today couldn’t call for help as they have disconnected me AGAIN could have caused brain damage to me
-
RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
-
Nick Weston 🇪🇺
(@NickWestonCCO) reported
from
Shoreham-by-Sea, England
@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
-
🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Hove, England
Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.
-
iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Robert McGimpsey
(@RobMcGimpsey) reported
@O2 Thanks - that's the one that doesn't show "My Account"! No one seems able to fix it.
-
Your comprehension is ****...
(@_ItsTitch) reported
Respectfully @O2 as a UK based company if your call centre is going to be taken overseas, the number ONE criteria for the operatives should be understanding English. It’s extremely stupid to go through what I went through this morning to get an answer to a simple question🤬
-
Basher Boyle-Chong
(@BasherBC) reported
@O2 I’ve called again, the agent was very nice, o2, phone call and resolution unsatisfactory/ pointless. Looking online it seems o2 customer service is getting worse and worse each year.
-
Dean Spencer
(@DEANX121) reported
@O2 so I cannot transfer my old number to my new sim with o2. 2gb £5 month but can upgrade my existing number to a better deal £8 month 35gb even though I only use .55gb a month. If I cancel my old account I cannot keep my old number even though I’m out of contract ! What a con
-
Lee Hill 8️⃣
(@teamhill888) reported
@O2 Have done and been on phone again today and zero update to the complaint or helix case - disgrace
-
Basher Boyle-Chong
(@BasherBC) reported
@O2 I would’ve much preferred to have done that on the call on Tuesday, he said he couldn’t help me and I needed for it to be looked into and then I’d be called back. Believe me, I also didn’t want to drag this out, which has been going on since my first contact over 1 week ago.
-
Mr Darren J Porter MB BCh BAO FRCSEd FRCSI
(@DarrenP56047070) reported
@O2 please DM me I can’t access O2 site online to check a billing issue
-
🎮 JR (Tamer) 🎮
(@TamerUK_) reported
When I joined @O2 around it must be 10-12 years ago now, it was one of the better service switch decisions I had made, now I literally cant wait to get off this platform, I have a phone that cannot get data at all where I live, its literally impossible to even browse at times #O2
-
Dave
(@DaveRamshaw1) reported
@O2 @NFFC69Will The worst thing is that you've removed help via X messaging. I went into a shop and they couldn't help, rang 222 and they couldn't help so I bought a Vodafone sim. All I wanted to do was to set up an auto top up!!!
-
Dean Spencer
(@DEANX121) reported
@O2 terrible, cannot transfer my old number if I cancel my account that isn’t in contract pressured to upgrade fir more money