O2 Outage Report in West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Sussex, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (43%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near West Sussex, England
The most recent O2 outage reports came from the following cities: Henfield, Worthing and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Henfield |
Phone | |
| Worthing |
Phone | |
| Crawley |
Phone | |
| Shoreham-by-Sea |
Phone | |
| Worthing |
Phone | |
| Crawley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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MartynS
(@MartynS61) reported
from
Shoreham-by-Sea, England
@O2 hi … signal has been poor - much worse than normal - in BN43 area - Shoreham-by-Sea - just recently. Is there work going on in area?
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Been on hold for 50 minutes @O2 not sure how much longer I can do this. After 20 minutes talking to an operator who clearly had inadequate knowledge I was passed to “retention”, which is where I’ve remained as a “valued customer” #valuedcustomer #JokeService
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Robert
(@RobertClayo1984) reported
from
Worthing, England
@O2 doesn’t care about vulnerability of their customers! I had a 7 minute seizure today couldn’t call for help as they have disconnected me AGAIN could have caused brain damage to me
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Nick Weston 🇪🇺
(@NickWestonCCO) reported
from
Shoreham-by-Sea, England
@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Hove, England
Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pippa Fieldsend
(@Pip_Fieldsend) reported
@O2 recently switched networks to you and haven't been able to use my phone since! Spent the last week trying to sort it out, spent 1hr &30mins on the phone last night to customer services, put through to the wrong department twice and then got hung up on! Great service..
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Ricky
(@Ric__kay) reported
@virginmedia @O2 You dont quote a VM customer of 20+ years a price and deal and then say oh no you cant have it after deal is done. Look at the livechat with 'Bry' around 10am my post code is hp2 7pl and number 143
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𝘿𝙖𝙣𝙞𝙚𝙡 𝙍𝙞𝙙𝙜𝙚𝙬𝙖𝙮
(@idRidge) reported
@O2 I've sent them an email but have also sent further emails to add to my complaint via O2 complaints email. I've received a letter saying that I have made a voluntary payment towards my contract which I have never agreed to. This needs fixing now and my phone needs to be returned
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ssarient giu
(@ssarient) reported
@O2 no network for the past 2 days. Cannot work. Cannot contact customer service. A broken mast every 2 weeks and 4+ days to repair. It’s a joke. Def not renewing contract.
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Lynn
(@AkoLynn) reported
@virginmedia @O2 Virgin Media how about prioritising fixing broadband issues!!!! I work from home and haven’t had internet access for 5 days now!!!! Using my phone data as hotspot. The dropped calls from your service desks and also of your engineer not turning up when they should is a shambles 😡
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Di Muso
(@_indiegirldi) reported
Appalling customer svc from @O2 on the phone lines. Have been bounced around their phone system by various operators for 55 mins an unable to discuss my contract issues. Apparently there is a connection prob. Better warnings could be given on yr site. May leave after 15 yrs
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Huey P. Newton 🥷🏾
(@TheRealLamz) reported
@O2 the signal in my area has been terrible recently, I only ever have 1 bar nowadays 😡
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this
(@this25974057) reported
@virginmedia @O2 Shame your customer service is so appalling. Charging cancellation fees when people move into a property outside of your network? Wow, seems like you need to improve your network coverage to 100% of the country or you need to review your policy of trying to rob poor families!
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Rebekah Elvidge👻
(@RebekahElvidge) reported
@O2 hello! Im trying to change my direct debit date but the website just keeps redirecting me to the ‘get in touch’ page which doesn’t have any contact info on. Please can you help?
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Natalie Simone
(@NatalieSimone13) reported
Deborah Murray my client never sent this person in. My clients will give a statement and a testimonial to my character @LancsPolice I've got my old number somewhere. I'd like you to pull it @o2 and track the WhatsApp group conversation, any messages, phonecalls that took place.