O2 Outage Report in West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Sussex, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near West Sussex, England
The most recent O2 outage reports came from the following cities: Crawley and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Phone | |
| Shoreham-by-Sea |
Phone | |
| Worthing |
Phone | |
| Crawley |
Phone | |
| Cranleigh |
Phone | |
| Worthing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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Robert
(@RobertClayo1984) reported
from
Worthing, England
@O2 doesn’t care about vulnerability of their customers! I had a 7 minute seizure today couldn’t call for help as they have disconnected me AGAIN could have caused brain damage to me
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Nick Weston 🇪🇺
(@NickWestonCCO) reported
from
Shoreham-by-Sea, England
@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Been on hold for 50 minutes @O2 not sure how much longer I can do this. After 20 minutes talking to an operator who clearly had inadequate knowledge I was passed to “retention”, which is where I’ve remained as a “valued customer” #valuedcustomer #JokeService
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Hove, England
Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie lane
(@Robbielane__) reported
@O2 not to mention the store only picked up the phone after the 4th time I had rang.. I started calling at 5pm. Because of the customer service we had received it’s tempting to cancel our order and go with another provider.. both 3 and Vodafone were both open past 5:30pm
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Sam Warrington
(@esdubu) reported
@O2 I've recently switched to your network but my number has not ported. Your phone service has hung up on me 4 times.
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🚲 Will is too honest to ever be an MP 🇬🇧🇿🇦
(@WilliamNB) reported
@gazza_d @O2 No use to me: there's no 3 signal anywhere near my home
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James Madelin
(@jamesmadelin) reported
Incredible stuff. I need to change a UK @O2 tariff so phoned them, as their website is unclear. After wasting a few minutes keying in digits, the auto voice just said.... "Thanks, BYE" and hung up on me! Might just cancel, after 10 years as a customer.
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Robbie lane
(@Robbielane__) reported
@O2 I’m a little disappointed with the customer service I received today. My wife and I where meant to pick up two phones we paid for at one of your stores. We where running a little late and got to the store 5:28pm the store was closed and the lady wouldn’t let us in. Pt 1
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MsMenopausal
(@MsMenopausal) reported
Hello @O2 what has happened to your customer service? It has vanished completely. It used to be so good. I could sort anything out via live chat. That's gone, replaced by a useless bot. I have now been on hold for 30+ Minutes. #ShittyFuture All since the #virgin merger too.
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T O M ✈
(@journeytom) reported
@O2 Hey my wife is with a different UK network roaming on AT&T and gets proper 4g speeds? Is your roaming deal just a bad package? I travel for work a lot and thos speed will make things difficult
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Pebbledash
(@Brockleydash) reported
@O2 I’ve been a customer for a long time and don’t often need to get in touch but really struggling with your customer service today. I need to make international calls and appears I can only change this by contacting you. However this is impossible. Please #help
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Philomena Foxtrott
(@PhilomenaFoxtr3) reported
@O2 But as I keep telling you the numbers do not work!! The answer machine just says "This option is not available, please contact our customer care services" which is absolutely impossible!!
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Neil E
(@Neil_Elkins) reported
@gazza_d @WilliamNB @O2 I use Three, 4g is unbelievably slow (in centre of Manchester)