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O2 outages and service status in West Sussex, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around West Sussex, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Sussex, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Sussex, England

The most recent O2 outage reports came from the following cities: Hove, and Henfield.

CityProblem TypeReport Time
Hove Internet 1 month ago
Henfield Phone 2 months ago
Crawley Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near West Sussex, England

Latest outage, problems and issue reports in West Sussex and nearby locations:

  • RobBarnes09
    rob barnes 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobBarnes09) reported from Lyminster, England

    @andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.

  • MartynS61
    MartynS (@MartynS61) reported from Shoreham-by-Sea, England

    @O2 hi … signal has been poor - much worse than normal - in BN43 area - Shoreham-by-Sea - just recently. Is there work going on in area?

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • thekinaton
    🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Hove, England

    Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.

  • ISpyGraphix
    Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • Roaringrock
    David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • arsenalfantv5
    arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England

    @O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • TimPBreden
    Tim Breden (@TimPBreden) reported from Arundel, England

    Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW

  • barbados10
    chris rose (@barbados10) reported from Southwick, England

    @O2 I have spoken to store and found out it was collected Tuesday, they believe that it will be a replacement, can you give me some timescales on this please as due to medical needs I am lost without my watch, I would add it has never functioned correctly since December!

  • smileyblonde43
    Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • dan_garrett1
    Dan Garrett (@dan_garrett1) reported from Hove, England

    @PSAuthorityUK pls get these scammers at @nuyoo_fitness on your radar. £144 of unauthorised payments taken from my wife. Refusal to resolve my complaint, just get fobbed off with no evidence of subscription forthcoming. Small claims court process now in action. @O2 #payforitscam

  • Dave_Clare
    David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • jmlafc12
    Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England

    I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??

  • davetee2526
    David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • NickWestonCCO
    Nick Weston 🇪🇺 (@NickWestonCCO) reported from Shoreham-by-Sea, England

    @O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.

  • COYIRONS
    COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

  • TimPBreden
    Tim Breden (@TimPBreden) reported from Arundel, England

    Been on hold for 50 minutes @O2 not sure how much longer I can do this. After 20 minutes talking to an operator who clearly had inadequate knowledge I was passed to “retention”, which is where I’ve remained as a “valued customer” #valuedcustomer #JokeService

  • louise_sarah
    Louise (@louise_sarah) reported from Crawley, England

    Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network

  • LeeSmikle
    Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England

    What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • marcleigh
    Marc (@marcleigh) reported

    @o2 @virginmedia your new sign in method is ridiculous this is 2026 get proper security not this stupid email link to verify

  • Victrix75
    Vix Southgate 🦊 (@Victrix75) reported

    @O2 He spent 40mins on the call, but apparently now has a SIM card in the post. 🤯 Good job he's not vulnerable! I dread to think how you treat the aged who don't have any support at all.

  • MarQusRomelle
    MarQus Romelle (@MarQusRomelle) reported

    @O2 Yes I confirm. I seriously hope o2 are able to solve this issue because it shouldn’t be made so difficult, jumping through hoops and a bunch of loading screens with portal errors, to do something as simple as making a payment; it’s incredibly anti-consumer.

  • Sheena81
    Sheena Watts (@Sheena81) reported

    @O2 hello, I've lost my phone can you help please?

  • Calh48
    Cal (@Calh48) reported

    @mhewson_MCH @O2 Especially as the service is absolutely shocking. Go into a city centre and can’t connect to anything. Ifnindidntnhave WiFi at home I’d never get anything - 4 calls this morning from people not one came through but got a text to say I’d missed the call…….

  • fatblokejimbo
    James Murton (@fatblokejimbo) reported

    @O2 The new My O2 app is useless on I Phone ! Can’t pay my bill on it - please help ASAP as not getting anywhere.

  • andrejpwalker
    André Walker (@andrejpwalker) reported

    Congratulations to @O2 you have the worst app I’ve ever used. I’ve clicked a link in my email at least 25 times. Unfortunately I’m unable to pay my bill. I refuse to spent anymore time on this.

  • Ashbond
    Ashley Bond (@Ashbond) reported

    @O2 Any reason why I cannot pay my bill using your app? Scrolling through, It appears a lot of other people are having the same issue.

  • Ms_Cherry_B
    💕 🧁𝓒𝓱𝓮𝓻𝓻𝔂_𝓞𝓱_𝓑𝓪𝓫𝔂 🇬🇩+🇦🇬 (@Ms_Cherry_B) reported

    @O2 It’s not a matter of deleting and redownloading.The whole app itself is an issue. You have trashed it since merging and incorporating those clowns you joined with. Barely works, unnecessary extra steps, repeated need for login which has turned into a tedious exercise. It’s TRASH

  • HueHew
    Hue (@HueHew) reported

    @O2 I am trying to activate a new PAYG SIM card but each time I try and top up it says it was unsuccessful, regardless of which debit/credit card I use. How do I fix this please?