O2 outages and service status in West Sussex, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around West Sussex, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in West Sussex, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near West Sussex, England
The most recent O2 outage reports came from the following cities: Hove, Henfield, and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Hove
|
Internet | 18 days ago |
|
Henfield
|
Phone | 1 month ago |
|
Crawley
|
Phone | 2 months ago |
|
Shoreham-by-Sea
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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Shaun (@shaunobrien_) reported from Hove, EnglandI’ve never known such crap customer service as I’ve encountered through @O2.
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Sam Hills (@sammi_hills) reported from Hove, EnglandWanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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David Taylor (@davetee2526) reported from Capel, England@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Nabil Jamshed (@NabilJamshed) reported from Crawley, England@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Johanna (@smileyblonde43) reported from Hove, England@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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chris rose (@barbados10) reported from Shoreham-by-Sea, England@O2 you inept and incompetent helpdesk and customer have consumed my whole weekend trying to get my watch ultra to work, it’s now offline again I just want to return it and forget it and buy a luxury normal watch I have no time for this ****.
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Tim Breden (@TimPBreden) reported from Arundel, EnglandAn hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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MartynS (@MartynS61) reported from Shoreham-by-Sea, England@O2 hi … signal has been poor - much worse than normal - in BN43 area - Shoreham-by-Sea - just recently. Is there work going on in area?
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David East (@Roaringrock) reported from Horsham, England@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, EnglandWhat’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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chris rose (@barbados10) reported from Southwick, England@O2 I have spoken to store and found out it was collected Tuesday, they believe that it will be a replacement, can you give me some timescales on this please as due to medical needs I am lost without my watch, I would add it has never functioned correctly since December!
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COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, EnglandI have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Shaun (@shaunobrien_) reported from Hove, England@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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Johanna (@smileyblonde43) reported from Hove, England@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Dan Garrett (@dan_garrett1) reported from Hove, England@Payforit_Sucks @PSAuthorityUK My wife has been the victim of a #payforitscam with @nuyoo_fitness They’ve refused to refund unauthd pymnts so I’m heading to the small claims court. Also need to open a GDPR breach complaint with @O2 as you’ve facilitated this by sharing her 📞No.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darren 🏎️🏁 (@darrenmk) reported@O2 Your app has turned into **** since you became part of Virgin, try to see my balance and it's always sends me an email link to click, never did this before, and it doesn't even take me to the balance. It's so obvious two systems failing to talk, ironic for a comms company
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Joe Gibbs (@JoeGibbs2) reportedOne week with @O2 and still no service on my phone. Now been told I gotta wait upto 7 days for the issue to be sorted. Very poor . Back to three I think #disappointing
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Ian Court (@iancourt) reported@O2 @Joff_L Not convinced, O2, sorry. Uswitch SIM only deals used to be open to existing customers who were renewing at the end of their contracted period, but you stopped that last year. Why? The deals you offer existing customers aren’t great in comparison to the Uswitch offers. Fortunately for me, I managed to renew several of my O2 contracts via a Uswitch link the day before you pulled the plug. You’ve since had the nerve to hit us with a higher than advertised April price increase, in spite of Ofcom’s rules. When I’m next up for renewal, unless you can do me a really good deal that’s on par with the price comparison offers, I may very well take my business elsewhere, after 27 years of being a customer.
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Liz Stacey (@LIZSTACEY15) reported@MartinCollinsx @O2 Just cancel the voicemail message or press the actual phone button and this should disappear x
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Matt F (@mbaron71) reported@O2 Logging into your app is a truly horrific experience, god knows the last tiem i was able to lgon. You send me test about competition cant login, want to access my account cant login.
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Steve (@happystokey) reportedYou tweet @O2 asking for help after your phone has been stolen on holiday. You receive a public facing, sympathetic response asking you to message privately. You do and... nothing. You can't help thinking it's glossy PR. Either there's nobody there or they don't care
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Dan sutherland (@TheDesirePathUk) reported@O2 why isn't your myo2 website not working. When will it be fixed? I can't login to see my bills or view my contract.
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Siz (@simondo91) reported from Queensbury, England@O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?
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LRSMCFC (@SmythLr) reported@BenInRushcliffe I used o2 switch up the other month. The phone got lost in the post, they tried to charge me £900. Several phone calls and its still on going @O2 customer service is based abroad and it's terrible
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karrotkoo🥕👩🏻🚀BABY STAR CANDY ⭐️ (@tantankook) reported@O2 hi! I can’t login to my o2 account to pay my bill. Please help