O2 Outage Report in West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Sussex, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near West Sussex, England
The most recent O2 outage reports came from the following cities: Crawley, Cranleigh, Worthing, Godalming, Hove and Henfield.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Phone | |
| Cranleigh |
Phone | |
| Worthing |
Internet | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Hove |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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chris rose
(@barbados10) reported
from
Shoreham-by-Sea, England
@O2 you inept and incompetent helpdesk and customer have consumed my whole weekend trying to get my watch ultra to work, it’s now offline again I just want to return it and forget it and buy a luxury normal watch I have no time for this ****.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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MartynS
(@MartynS61) reported
from
Shoreham-by-Sea, England
@O2 hi … signal has been poor - much worse than normal - in BN43 area - Shoreham-by-Sea - just recently. Is there work going on in area?
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
West Blatchington, England
Anyone else having issues with @o2 codes tonight Thsnks
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Robert
(@RobertClayo1984) reported
from
Worthing, England
@O2 doesn’t care about vulnerability of their customers! I had a 7 minute seizure today couldn’t call for help as they have disconnected me AGAIN could have caused brain damage to me
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Hove, England
Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Been on hold for 50 minutes @O2 not sure how much longer I can do this. After 20 minutes talking to an operator who clearly had inadequate knowledge I was passed to “retention”, which is where I’ve remained as a “valued customer” #valuedcustomer #JokeService
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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arsenal fan tv 💜
(@arsenalfantv5) reported
from
Crawley, England
@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Nick Weston 🇪🇺
(@NickWestonCCO) reported
from
Shoreham-by-Sea, England
@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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david brown
(@dab130158) reported
@O2 apalling experience for customer who has been with o2 for ever. Apparently discounts available provided working and not retired! Package i want from other providers £30...o2 £49. A consumer magazine suggests Tesco amongst others over o2.Will share with other pensioners
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Sally Chua
(@salleechua) reported
@O2 Your retention team is refusing to let me terminate my contract and told me to wait. This is ridiculous. So that means I am going to another to another provider to get my contract terminated.
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JamesPaul.†
(@jamespaul19900) reported
@O2 Had the phone since September last year I think, iPhone 13 pro max, software up to date and no damage. Thanks
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stewart hartland
(@stewarthartland) reported
@O2 why do you make it literally IMPOSSIBLE to talk to you guys? Every where I turn it’s automated chats, automated voice prompts or logging in and I can’t log in or get through to ANYONE!!! Maybe if I cancel my direct debit you’ll phone me….
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Vikki Louise
(@XxVikki_LouxX) reported
@O2 absolutely shocking customer service from O2. After being a customer for 19 years, I've never experienced Customer service like it. A complaint raised in November21, no reply from your 'conplaints review service', dire customer service from your Refresh team 1/2
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wendyg4073
(@wendyg4073) reported
@itspaulactually @MartinSLewis Absolutely @O2 are bloody awful this last few months I've been with them for as long as I can remember but it's soon time for a change
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JOLOV - Author 📖🌍🇺🇦
(@LovellAuthor) reported
@O2 I'd love to be able to, but so far in 2 months: two calls, two shop visits. YOU STILL HAVEN'T MANAGED TO PORT MY PHONE TO YOUR NETWORK, other than to receive calls and texts. So basically so far you have been utterly useless as a company.
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ben widdowson
(@benwiddowson) reported
@O2 Ordered 17th (evening) request to cancel went in early 18th
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Utter Barrister - Days of Action!!!
(@tim_forte) reported
@O2 is there no number to call you on with a query. Your help page on the website is close to useless.
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Vikki Louise
(@XxVikki_LouxX) reported
@O2 absolutely shocking customer service from O2. After being a customer for 19 years, I've never experienced Customer service like it. A complaint raised in November21, no reply from your 'conplaimts review service', dire customer service from your refresh team... 1/3