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O2 outages and service status in West Sussex, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around West Sussex, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Sussex, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Sussex, England

The most recent O2 outage reports came from the following cities: Hove, and Henfield.

CityProblem TypeReport Time
Hove Internet 1 month ago
Henfield Phone 2 months ago
Crawley Phone 2 months ago

Community Discussion

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O2 Issues Reports Near West Sussex, England

Latest outage, problems and issue reports in West Sussex and nearby locations:

  • barbados10
    chris rose (@barbados10) reported from Shoreham-by-Sea, England

    @O2 you inept and incompetent helpdesk and customer have consumed my whole weekend trying to get my watch ultra to work, it’s now offline again I just want to return it and forget it and buy a luxury normal watch I have no time for this ****.

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • davetee2526
    David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • TimPBreden
    Tim Breden (@TimPBreden) reported from Arundel, England

    An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful

  • smileyblonde43
    Johanna (@smileyblonde43) reported from Hove, England

    @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

  • russmacdonald
    Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • thekinaton
    🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Hove, England

    Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • smileyblonde43
    Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • mel_shad
    💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

  • worldoffaz
    Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • shaunobrien_
    Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • barbados10
    chris rose (@barbados10) reported from Southwick, England

    @O2 I have spoken to store and found out it was collected Tuesday, they believe that it will be a replacement, can you give me some timescales on this please as due to medical needs I am lost without my watch, I would add it has never functioned correctly since December!

  • louise_sarah
    Louise (@louise_sarah) reported from Crawley, England

    Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network

  • LeeSmikle
    Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England

    What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

  • NickWestonCCO
    Nick Weston 🇪🇺 (@NickWestonCCO) reported from Shoreham-by-Sea, England

    @O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.

  • NabilJamshed
    Nabil Jamshed (@NabilJamshed) reported from Crawley, England

    @acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.

  • TimPBreden
    Tim Breden (@TimPBreden) reported from Arundel, England

    Been on hold for 50 minutes @O2 not sure how much longer I can do this. After 20 minutes talking to an operator who clearly had inadequate knowledge I was passed to “retention”, which is where I’ve remained as a “valued customer” #valuedcustomer #JokeService

  • thekinaton
    🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from West Blatchington, England

    Anyone else having issues with @o2 codes tonight Thsnks

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @o2 3 customers lost due to your absolutely shocking customer service and prices ,good riddance , no mobile for over a week ,my mrs no mobile for 2 weeks (no compensation offered), my mam getting charged £13 for a toy fone , we are saving £24 pm between us for the same contracts

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @O2 Why would I send a message? O2 never read messages, or value PAYG. customers

  • goddessnemo2
    Goddess Nemo (@goddessnemo2) reported

    @GarySpedding @arokorol @O2 I’m glad you googled it, now do you see how the signal won’t just randomly ping to one 6 miles away instead of a tower right there? Also, it’s more like a 45 minute to 60 minute drive, I used to do it weekly.

  • doctoriaindarcy
    Dr Iain Darcy 🍉 🇮🇪 💚 (@doctoriaindarcy) reported

    @o_sheilagh @arokorol @O2 Why would antoher network not connect to a Palestinian cell tower? LMAO

  • MisterEMan42
    Mr E Man (@MisterEMan42) reported

    @AmericaGirl0611 @arokorol @O2 Paedophone network? Sounds very Israeli

  • WezG
    Wez G (Taylor's Version) (@WezG) reported

    Hi @O2 I have major problems with your phone operators. They told e to go public on twitter for an hour in order to pay my bill??? @Ofcom my number is (0)7545 973056

  • huckleberrydan
    Daniel Daniel (@huckleberrydan) reported

    @beckieebabee_x @mhewson_MCH @O2 I know right! I’ve been with them 15+ years and they used to be great. Now I can’t get even get signal in my garden, the train home its awful and match days at the local football ground absolutely zero chance of signal for 2 hours.

  • MarQusRomelle
    MarQus Romelle (@MarQusRomelle) reported

    @O2 Yes I confirm. I seriously hope o2 are able to solve this issue because it shouldn’t be made so difficult, jumping through hoops and a bunch of loading screens with portal errors, to do something as simple as making a payment; it’s incredibly anti-consumer.

  • AlexFridman13
    Alex Fridman (@AlexFridman13) reported

    @arokorol @O2 Well that is a piece of **** phone carrier for sure

  • JRY1998__
    Jen (@JRY1998__) reported

    @Calh48 @mhewson_MCH @O2 Omg same. Once I head towards my local town centre there’s no signal