O2 Outage Report in West Sussex, England

Problems in the last 24 hours in West Sussex, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (31%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near West Sussex, England

The most recent O2 outage reports came from the following cities: Hove, Henfield, and Crawley.

City	Problem Type	Report Time
Hove	Internet	2 days ago
Henfield	Phone	23 days ago
Crawley	Phone	1 month ago
Shoreham-by-Sea	Phone	3 months ago
Crawley	Phone	4 months ago
Cranleigh	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Sussex, England

Latest outage, problems and issue reports in West Sussex and nearby locations:

• 
  RKAsh (@rosiekent_kent) reported 7 minutes ago from Ashington, England

  @O2 Have sent you a DM - had terrible experience on phone and got nowhere

• 
  Sam Hills (@sammi_hills) reported 11 minutes ago from Hove, England

  Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.

• 
  David Taylor (@davetee2526) reported 13 minutes ago from Capel, England

  @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

• 
  Shaun (@shaunobrien_) reported 15 minutes ago from Hove, England

  I’ve never known such crap customer service as I’ve encountered through @O2.

• 
  Johanna (@smileyblonde43) reported 15 minutes ago from Hove, England

  @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

• 
  💀☠Mel Shad ☠💀 (@mel_shad) reported 21 minutes ago from Shoreham-by-Sea, England

  @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

• 
  David East (@Roaringrock) reported 23 minutes ago from Horsham, England

  @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

• 
  rob barnes 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobBarnes09) reported 25 minutes ago from Lyminster, England

  @andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.

• 
  Tim Breden (@TimPBreden) reported 26 minutes ago from Arundel, England

  Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW

• 
  COYIRONS ⚒⚒⚒ (@COYIRONS) reported 27 minutes ago from Crawley, England

  @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

• 
  Johanna (@smileyblonde43) reported 28 minutes ago from Hove, England

  @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

• 
  Shaun (@shaunobrien_) reported 29 minutes ago from Hove, England

  @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

• 
  💀☠Mel Shad ☠💀 (@mel_shad) reported 42 minutes ago from Shoreham-by-Sea, England

  @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

• 
  Smikle Dance Project / SYD Company (@LeeSmikle) reported 45 minutes ago from Hove, England

  What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

• 
  Russell Macdonald (@russmacdonald) reported 47 minutes ago from Sompting, England

  @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

• 
  RKAsh (@rosiekent_kent) reported 50 minutes ago from Ashington, England

  @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

• 
  Shaun O’Brien (@shaunobrien_) reported 53 minutes ago from Hove, England

  Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

• 
  Nabil Jamshed (@NabilJamshed) reported 54 minutes ago from Crawley, England

  @acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.

• 
  Farah فرح 파라흐 (@worldoffaz) reported 58 minutes ago from Horsham, England

  One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

• 
  Tim Breden (@TimPBreden) reported 59 minutes ago from Arundel, England

  An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anna (@annataft_) reported 4 minutes ago

  £108.96 a month to @O2 is crippling me and half the time I don’t have signal and don’t use half their services 😳😳 might be time to pay off and leave and look for a better deal elsewhere

• 
  Morris Hickey # NOW LET'S SEE THE END OF SADIQ # (@Morris2906) reported 5 minutes ago

  * @O2 Your Customer "Service" is pathetic.

• 
  Thommo (@Thommohawk67) reported 7 minutes ago

  @O2 @vmarampulla still having issues?

• 
  Romeo Delta Sierra (@RichardDS90) reported 7 minutes ago

  @O2 Hiya, is there a network outage on your end as I'm unable to recieve calls at this second. Am located in Bridgend, Wales.

• 
  Kevin Ruane MBE (@Kevin_Ruane_MBE) reported 8 minutes ago

  @O2 I was just on hold forever and when I finally got through and tried to explain what the issue was, your operator simply cut off the call. Officially the worst customer service... Bar none

• 
  Kevin Ruane MBE (@Kevin_Ruane_MBE) reported 9 minutes ago

  Hey @O2 why is it impossible to speak with anyone, it doesn't matter when I try, your network simply ignores its customers

• 
  sizzlebizzle (@BinnieSarah) reported 10 minutes ago

  @O2 amazing service from Andrew in your Stirling store. He was so friendly and got my upgrade and phone recycled sorted really easily. 👍👍👍

• 
  John Irvine (@JohnIrv74052382) reported 11 minutes ago

  @O2 @SamsungMobile No roaming charges but the worst customer service that I have ever experienced , 20 odd years with this company and after an investigation into the companies incompetence , I was given no explanation and the case was closed ,, hopefully the ombudsman can sort it out ,,,

• 
  Thommo (@Thommohawk67) reported 11 minutes ago

  @O2 Strange! I’ve seen a few posts about payments on Twitter. There is not much more I can tell you. I tried to make payment, the message tells me to contact bank. I contact bank and they have told me no record on their side and O2 has an issue

• 
  teeLTD (@Tluong_) reported 12 minutes ago

  @O2 It keeps saying no service