O2

O2 Outage Report in West Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Sussex, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Sussex, England 12/08/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Sussex, England

The most recent O2 outage reports came from the following cities: Cranleigh, Worthing, Godalming, Hove, Henfield, Crawley and Pulborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranleigh Phone
United KingdomWorthing Internet
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomHove Phone
United KingdomHenfield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near West Sussex, England

Latest outage, problems and issue reports in West Sussex and nearby locations:

  • russmacdonald Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • dan_garrett1 Dan Garrett (@dan_garrett1) reported from Hove, England

    @PSAuthorityUK pls get these scammers at @nuyoo_fitness on your radar. £144 of unauthorised payments taken from my wife. Refusal to resolve my complaint, just get fobbed off with no evidence of subscription forthcoming. Small claims court process now in action. @O2 #payforitscam

  • fishdude10 Ben Mockford (@fishdude10) reported from Crawley, England

    @awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • RobBarnes09 rob barnes 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobBarnes09) reported from Lyminster, England

    @andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.

  • louise_sarah Louise (@louise_sarah) reported from Crawley, England

    Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • sammi_hills Sam Hills (@sammi_hills) reported from Hove, England

    Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • COYIRONS COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

  • dan_garrett1 Dan Garrett (@dan_garrett1) reported from Hove, England

    @Payforit_Sucks @PSAuthorityUK My wife has been the victim of a #payforitscam with @nuyoo_fitness They’ve refused to refund unauthd pymnts so I’m heading to the small claims court. Also need to open a GDPR breach complaint with @O2 as you’ve facilitated this by sharing her 📞No.

  • caroline_hal Caroline Hall (@caroline_hal) reported from Worthing, England

    @O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hannahcopues Hannah Copues (@hannahcopues) reported

    Upgraded 2 of my @O2 contracts on the basis of a LOYALTY discount for 2nd line.Been trying to get this applied since 15th May 2021 & still it’s not done. False information, lies to keep me as a customer.spoken to 5 ppl & been promised it will be added manually!still waiting!

  • JamesR_Williams James Williams (@JamesR_Williams) reported

    @O2 Everywhere I go, the signal is shocking, I have a 5G phone and a 5G sim and not once seen any 5G anywhere, even in city Centres. Network is awful and I should be able to leave without paying! I’ve also swapped sims and it’s still the same!

  • JamesR_Williams James Williams (@JamesR_Williams) reported

    Rang @O2 because my signal is constantly poor, they won’t let me out of a one year contract for free and are trying to force me to pay £160 to do so where as @EE let me out of a TWO year contract for free after much help. Sort it out @O2 your network is poor at best.

  • JDSeb And Still..... (@JDSeb) reported from Milton Keynes, England

    Nahhh @O2 your service and 4G reception in Milton Keynes is actually a pile of **** 😤😤🤬😡🤬

  • mummadeit___ Mummadeit (@mummadeit___) reported

    @O2 can someone please sort out my daughters phone, it’s getting ridiculous now, passed back and forth for months and still showing as no service. Paying O2 for nothing 😡😩

  • DebinNDevon DebinDevon (@DebinNDevon) reported

    @bigslick172 @O2 We're with @O2 & find them really good especially in this area. Obviously not the problem you're having but I hope all goes well. I'm sure they'll help resolve the issue. 👍

  • J_B_Houston JB Houston (@J_B_Houston) reported

    @virginmedia Just cancelled contract. In 5mins I'll be an @O2 or @ThreeUK 4G home broadband customer. The poor service just isn't acceptable whilst I'm a telecoms engineer myself and understand things happen, you should have had a handle on this long ago. It's been dragging on. Laters

  • _Shonamcadam Toots (@_Shonamcadam) reported

    @O2 Hello! I’ve had no data for 4 days. It says online there is a problem with a mast. Has said that for 4 days now. Your live chat people say the home I’ve lived in for 6 years has too thick walls. Someone please help!

  • Razza348 Razza♤ 🇬🇧 (@Razza348) reported

    @O2 I switch my 5G sim card from a S20+ 5G to a S21 Ultra 5G I can only get 3G signal

  • KarenDevine1210 Karen Devine (@KarenDevine1210) reported

    Cannot believe @O2 has allowed someone in another country to upgrade a phone on my account 😭 Someone out there has a brand new iPhone 12 and I’m running about with an old one. Suddenly I have no data left which has never happened before either…#fraud