O2

O2 Outage Report in West Ham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Ham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Ham, Greater London, England 04/17/2024 05:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Ham, Greater London, England

The most recent O2 outage reports came from the following cities: Wood Green, Croydon, Whetstone, Bromley, Islington, London, Chislehurst, Tower Hamlets, Fulham, Tottenham, Catford, Dartford, Hackney, Southwark and Colindale.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Phone
United KingdomWood Green Total Blackout
United KingdomCroydon Phone
United KingdomWhetstone Phone
United KingdomWood Green Total Blackout
United KingdomBromley Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Ham, England

Latest outage, problems and issue reports in West Ham and nearby locations:

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • kostas1903 Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • aydenwilsonHE Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • CHellicar Carl Hellicar (@CHellicar) reported from Sutton at Hone, England

    @MikeHollows @O2 Yeah is this something OfCom can help with?

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CFCWebbie webbie (@CFCWebbie) reported

    @lynseyp34 @O2 Damn, me neither:(

  • thebunney Amanda (@thebunney) reported

    @O2 it’s been 48 hrs and my number still hasn’t transferred…I spoke to one of your team yesterday who advised it would be sorted by 6pm yesterday. I’ve since sent DM’s and have an open live chat going with no response on either…will going public result in a solution!?

  • sennaf15 Paul Rawding (@sennaf15) reported

    @101dodo101 @O2 @EnglandRugby Yup I’m in Manchester and the best I can get at the moment is 3G. The service is shockingly bad, even when I’ve 4g and full bars I still can’t get online.

  • CloudJKay Jon. Just Jon. (@CloudJKay) reported

    FFS @O2 . My number I am porting in has been dead since Monday. I keep being told it will port by the end of the day. Your support chat ignored me since 17:15 yesterday. Great first experience.

  • toffeeabroad Nihang (@toffeeabroad) reported

    @AngelaRayner Ahhh feeding your vote bank, we’re they the victims of 7-7 or the Manchester bombings @O2 in Manchester of little girls in the name of Islam? You lot got problems bc your own former leader waged an illegal war on the ppl of Iraq and spunked £b’s of our taxpayers money .. shut up

  • JoanneBHR Joanne (@JoanneBHR) reported

    Are we going to have the same issue as last week where the app logs us out at 2pm and then says #odeon tickets are out of stock!! #o2priority @O2 @O2PriorityUK #odeontickets

  • ftamymo a ♡ (@ftamymo) reported

    @rdrummondfit @TicketmasterUK @O2 Aw shiter i’m needing 5 which is probably part of the problem but surelyyyyy this is the point of presale??

  • FPLJazz01 FPL Jazz (@FPLJazz01) reported

    @O2 Moving to you guys has been the worst decision ever! Appalling customer service! Been over a week and pay monthly sim still not working! Number still not ported over! Call centres hang up on you!! I can’t use my phone as old network now stopped!!😡😡 #o2 #awful

  • Lee18888196 Lee (@Lee18888196) reported

    @O2 I've been trying to access my o2 account told several times help is on the way . This has still not been resolved or rectified

  • 3PinFroDaBasLin Henry Simmonds (@3PinFroDaBasLin) reported

    @O2 I am in the US and trying to turn on WiFi cellular texts as I have no signal. I can't transfer money to my account without receiving a text. But I also can't log into o2 without using my phone number to receive a code...which is the reason I need to log in anyway.