O2 Outage Report in West Ham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Ham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near West Ham, Greater London, England
The most recent O2 outage reports came from the following cities: Upminster, Croydon, Hornsey, Golders Green, Southwark, London, Ilford, Orpington, Islington, Tower Hamlets, Enfield Town, Finsbury Park, Romford, Dagenham and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Upminster |
Internet | |
| Croydon |
Internet | |
| Hornsey |
Phone | |
| Golders Green |
Phone | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
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O2 Issues Reports Near West Ham, England
Latest outage, problems and issue reports in West Ham and nearby locations:
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!
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Catriona Hepburn
(@mrshavers) reported
from
Eltham, England
Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Tom Bassett
(@oxymoron_tom) reported
from
Wandsworth, England
Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2
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Kelda🍹
(@keldaaa) reported
from
Romford, England
Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet
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David Blooman
(@dblooman) reported
from
Ilford, England
An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider
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Sarah Taylor
(@sjetaylor) reported
from
Loughton, England
@Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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David Chow 📶
(@davidchow) reported
from
Hammersmith, England
@MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.
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Andy Tyrrell
(@aktyrrell) reported
from
Walthamstow, England
@harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Lee 'Budgie' Barnett
(@budgie) reported
from
Paddington, England
@O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
@LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!
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David Newey
(@NHSNewey) reported
from
Croydon, England
@o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@1872David) reported
Three is the worst mobile network man, can’t get a signal anywhere 😒 @VodafoneUK vs @O2 | Who’s better?
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Tom Edwards
(@TomREdwards) reported
@O2 Its all working now, seems to have been down on your end but back now
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Brad
(@Poldisleftpeg) reported
@O2 Same area. 3 different phones/sims. It’s just a poor service. Pretty used it. 4g doesn’t actually mean anything on your network. I’m not sure DM’ing you means anything. I have over 12 months left on a contract and you are supplying the bare minimum to hold me to that contract.
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Kieeeee
(@KieranBlake1994) reported
@O2 Keep getting no signal or 1 bar since this morning, can’t do anything. What’s going on?
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Alison stammers
(@StammersAlison) reported
@O2 Oh my life @O2 what is with your customer service?? Never in my life have I wanted to bury my head in a pile of pillows and scream as much as I do when I try and talk to you. Awful. #avoido2liketheplague #avoidavoidavoid #nodealisworththismuchhassle
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Natalie
(@NatalieMcCoy92) reported
Is Liverpool no longer covered by @O2 service. Everywhere I go phone just struggles to work!! 😩
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k :)
(@latuaputtanaxo) reported
omg ima actually throw my phone. to get any data I have to keep turning flight more on n off for 2 mins of data n then it goes. nah I actually hate o2 I wish I never upgraded with them @O2
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Kyle Boyd-Stevenson
(@kboyds) reported
Been with @O2 for as long as I can remember and never had a problem so with my upgrade coming up thought I'd upgrade early to get the new OnePlus phone. #newphone #Excited
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Steph
(@Steph88455108) reported
@O2 Hi, the service checker has said for a few days now that the local Wirral mast isn’t working. Is there any update on when it will be resolved. Been without my phone for several days now.
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𝓚𝓮𝓻𝓻𝔂 𝓗𝓪𝓵𝓵
(@kerzii_x) reported
@O2 Hey you guys having issues today? Trying to pay an overdue phone bill but myo2 wont load up and when i try to call it just disconnects.