O2 Outage in Swinton, Manchester, England

@O2 is there a issue with your app / website can’t get access

@O2 sort your **** signal out, £70 a month for this bullshit

@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

@O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet

@O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake

@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one

@O2 terrible service from you guys today. Thanks for the inconvenience...

@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2

Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!

@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!

@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.

@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?

@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please

@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.

@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

Can not wait to finish this contact with @o2 pay near enough £80 a month for my 3G to never ever work. Always hotspotting - absolute jokers

@O2 hello, I’ve just payed my recent phone bill & I added a package on that being Amazon Prime and I was told I could cancel after 6 months & a year later I’ve realised I don’t use it so how can I go about cancelling my subscription?

I think you better reply to my DMs @O2 you've been taking money from me every month and not activated a SIM or providing a service m I warned you in writing not to take any more money and today you've taken more money.

If you have a phone STILL under warranty with @O2 but there’s a fault with the speaker which has been proved by @Apple that is unfixable. O2 won’t change it! Can’t wait to leave your network, customer service is pathetic.

@O2 shocking behaviour from your staff £522 taken from my account in error, no apology and told to contact my bank instead of issuing a refund. I want to make a complaint, I have been with you guys for years the moment you join with virgin media your customer service go's downhil

@O2 Hey, I have an airtime contract I’d like to cancel. However I’ve not been in contact with you for some time and I’m not able to pass security. Is there anything I can do? Thanks!

@O2 how do I formally complain about incorrect payment that you have taken , credits that have not been received and the unacceptable customer service I have received from your company.

@O2 I can honestly say without doubt that O2 have given me the worst customer service experience imaginable. A customer for 8 years and they have frustrated the life out of me for 4 weeks. Company is a shambles , no continuity of accounts , don’t do what is promised. Awful

@O2 can’t get through to any of your phone operatives. Need some help with a phone issue urgently please

Only I could cancel my phone contract and be cut off from @O2 without making sure I get my PAC code first. I told you, I told you I hate all of this. 😩