O2

O2 Outage Report in Stillington, Stockton-on-Tees, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stillington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stillington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stillington, Stockton-on-Tees, England 12/25/2025 04:45

December 25: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stillington, Stockton-on-Tees, England

The most recent O2 outage reports came from the following cities: Newton Aycliffe, Stockton-on-Tees and Nunthorpe.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomStockton-on-Tees Phone
United KingdomDurham Total Blackout
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stillington, England

Latest outage, problems and issue reports in Stillington and nearby locations:

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • scottbarron90 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported from Brandon, England

    @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • D_GDN_17 Danielle Gordon (@D_GDN_17) reported

    @O2 shocking customer service! No signal at home or when out, waiting 48 hours for a call back. What an absolute joke! I took out these sims for myself and daughter but she can’t get in contact with me and has special needs. Absolutely useless!!

  • BuckTaylor64 Andy Buckley-Taylor (@BuckTaylor64) reported

    Another let down! @O2 iPads always out of stock! I’ll try another network.

  • maisiethetortie Maisie the Tortie - NHS - Get Boosted! (@maisiethetortie) reported

    @Florenc00526929 @O2 @SkyBroadband can you help please? This is ridiculous.

  • Tluong_ teeLTD (@Tluong_) reported

    Hello I’ve been in Dubai for almost a week but my service has been down? Why is this as I can’t access many things as it is sending me security codes to my number @O2

  • tete_blanche Mike W (@tete_blanche) reported

    @O2 want to cancel my contract, can I do this online or still have to phone up like the old days and be on hold ages?

  • Hobbsywobbsy Paul Hobbs (@Hobbsywobbsy) reported

    Hello @O2, my wife upgraded our virgin, it included an O2 sim. The account has been setup in someone else’s name (I have her name and address), but you’ve successfully managed to setup a direct debit and charge us. We’ve spent hours on the phone to virgin and yourselves. Help??!

  • Florenc00526929 Florence The Wonder Cat (@Florenc00526929) reported

    @maisiethetortie @O2 @SkyBroadband I've blocked sky as they were so rude. BT don't control thre lines any more sadly.

  • glenry Nicola Chalmers (@glenry) reported

    @O2 but it takes 24 hr-48 hours for a manager to phone you back. Cancelled my contract 2 days after my sim arrived as I couldn’t get a signal but still trying to charge me the full contract even though they can see I haven’t used it!

  • RTHelloWorld HelloWorld (@RTHelloWorld) reported

    @O2 Unable to use data roaming in Spain. Data roaming enabled, only get 3G on movistar network. Tried turning off and on multiple times since morning

  • glenry Nicola Chalmers (@glenry) reported

    @O2 No I haven’t . I ordered 2 sims on the 29th of Dec but because of Christmas backlog and then new year (Scotland ) bank holiday 3 and 4 th of jan no mail until the 06th. We were getting next to no signal where we live so I cancelled on the 09th and got our pac codes and took