O2 Outage Report in Stillington, Stockton-on-Tees, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stillington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stillington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at O2
O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Stillington, Stockton-on-Tees, England
The most recent O2 outage reports came from the following cities: Hartlepool, Bishop Auckland and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool |
Internet | |
| Bishop Auckland |
Total Blackout | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Phone | |
| Stockton-on-Tees |
Phone | |
| Durham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stillington, England
Latest outage, problems and issue reports in Stillington and nearby locations:
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Martin Walker
(@martinwalker100) reported
from
Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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laura.🧜🏼♀️✨
(@PopcornDonuts) reported
from
Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Lisa-marie Donladson
(@lisamarie0164) reported
from
Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sue
(@drinks_red_wine) reported
@MartinSLewis @Ofcom Left @o2 years ago after 18 months with a mast down. After 20 plus years they lost a loyal customer. Hopefully they will lose a lot more.
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Varsha Sokal
(@VarshaSokal) reported
@skytv @O2 @Ofcom Why are all your services so deplorable? Customer of both for over 20yrs. Promises galore. Issue with a mast in my area for nearly 2yrs (apparently). Fibre optic installed and service is still horrendous. Why? And don’t dm me! Fix this!
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Roxanne
(@Roxy_Ilithya) reported
@O2 I've just been disconnected from live chat while upgrading my sim and now I have no network. I reconnected and was cut off again due to opening hours! I need to be on network ASAP.
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salma
(@salma14428156) reported
@O2 my code is not working: U0NBR252IAZB. Pizza express code. I’m on the pizza express club app. I have tried online too
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• B e c k i e e • 🍁
(@beckieebabee_x) reported
I’ve uploaded documents which I was not comfy doing. I had it raised, gave a complaint via the phone & email- STILL not done. So I asked to close the request because I cba & want my documents deleted - & guess what.. NOT DONE - Fobbed off & lied to AGAIN @O2 2/3
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Steve Lyall
(@SteveLyall1) reported
@O2 Without doubt the worst network you could join. Signal is a joke, you’ll be lucky to ever keep a phone call live. Then there’s the untrained foreign call centres that have no idea what they are doing. If you want to just raise your blood pressure, this is the company for you
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Joss 👑
(@Thee_Joss) reported
@O2 is your network down? Have been struggling with connectivity all day.
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Ceri Smith
(@CeriSmith5) reported
@O2 plse help. My pal's caught in mad spiral getting legal letters re unpaid charges on an old Virgin PAYG phone she hasn't used in 5yrs. Spent hr trying to get through security inc demanding her passport #. She cant recieve verification to a non existent #. Who can help?
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John Till
(@JohnTillUK) reported
@kate_p90 @O2 Have you never thought that because of all the press attention and the likes of Martin Lewis telling people to leave, that could be why they are flooded with extra calls they probably didn’t forecast?
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Dani (she/her)
(@countess_demon) reported
@O2 I need your help! my phone died yesterday so I have no phone. I ordered a phone yesterday but somehow the order was cancelled with no notice nor reason. your live chat doesn't let me talk to a human (I don't have access to an app because I don't have a phone!