O2 Outage Report in Steyning, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Steyning, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Steyning, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Steyning, England
The most recent O2 outage reports came from the following cities: Hove, Littlehampton, Henfield, and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 days ago |
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14 days ago | |
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Phone | 27 days ago |
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Total Blackout | 1 month ago |
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Phone | 1 month ago |
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Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Steyning, England
Latest outage, problems and issue reports in Steyning and nearby locations:
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Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Shaun (@shaunobrien_) reported from Hove, England@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Shaun O’Brien (@shaunobrien_) reported from Hove, EnglandJust been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Russell Macdonald (@russmacdonald) reported from Sompting, England@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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rob barnes 🏴 (@RobBarnes09) reported from Lyminster, England@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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A little bit Anton (@antpantss) reported from Brighton and Hove, England@O2 You never detect anything there literally no point
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Gary Pleece (@garypleece) reported from Brighton and Hove, EnglandBeen subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Shaun (@shaunobrien_) reported from Hove, EnglandI’ve never known such crap customer service as I’ve encountered through @O2.
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Sam Hills (@sammi_hills) reported from Hove, EnglandWanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Em (@emilymorgan_x) reported from Brighton and Hove, EnglandNever known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Stéphanie C (@Stephke_C) reported from Brighton and Hove, England@O2 Worst customer service ever. Been member for so long. So dissapointed.
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Tim Breden (@TimPBreden) reported from Arundel, EnglandOh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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David Clare (@Dave_Clare) reported from Billingshurst, England@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Caroline Hall (@caroline_hal) reported from Worthing, England@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
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Tim Breden (@TimPBreden) reported from Arundel, EnglandAn hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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joy flowers (@scruftgirl) reported from Brighton and Hove, England@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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WILLIAM WARD (@ILLESTABOUT) reportedJust been Into Greggs to collect a breakfast roll and was refund because the scanner was not working. @O2, not very good service as I could buy one but not able to get one on the app. Leeds Headrow😡.@GreggsOfficial
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Julia (@bubblegram__) reported@O2 s costumer service is just appalling! No one cares to help. Will not be renewing my contract!
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Chris Jones (@TheDarkSpire) reported@Shireen_5 @O2 What the hellll, got 3 contracts with them and renewed 2 of them, never got anything good 😭😭
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Sarra (@sjg_001) reported@O2 #worstnetwork hassle me about an upgrade but an hour later still can’t get an answer in your call centre !! Goodbye @o2 hello to any network bar you
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lucy (@lucyolix) reported from Salford, England@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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jimmy lloyd (@jimmyll04218854) reported@O2 Yep same problem we’ve had from start. Seems crazy that you can sell a contract for a 4G (even 5G) phone, then issue one that doesn’t provide those services but still expect to have the (unfulfilled) contract honoured. For context had to buy a PAYG @EE handset to work on move
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Freddie Farnfield (@FredFarnfield) reportedI need to rant a minute about how crap @O2’s network is. Everything takes forever to load, I constantly drop signal and they’re always performing “Essential work”, that’s 6 times since March 2021. Considering they are the UK’s number 2 network, I would expect something better
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Sarra (@sjg_001) reported@O2 It’s ok I’ve been approached by other network who’s prices are 1/2 of what you charge for the same phone
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Benny (@BennyButtonGuru) reported@O2 It has been longer than 21 days since redemption and no one has responded to any emails. Please give me details of the right person to forward a complaint to.
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Alex (@JudgeDewie) reported@O2 Someone must have an estimate as to when works will be done. I am having to pay for an EE PAYG sim as I work from home most of the time+need to take calls. There is no reception at all. I’m going to have to transfer to another network. I was assuming it would only be a week or 2