O2 Outage Report in Stansted Mountfitchet, Essex, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Stansted Mountfitchet, Essex, England
The most recent O2 outage reports came from the following cities: Chelmsford and Bishops Stortford.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
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| Bishops Stortford |
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| Royston |
Phone | |
| Chelmsford |
Phone | |
| Harlow |
Internet | |
| Hertford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify
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ㄥ乇乂丨乇
(@Atanvarne) reported
from
Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Jacob Wood
(@j4cobwood) reported
from
Harlow, England
@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now
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Kate Dalby
(@KJDalby) reported
from
Chelmsford, England
@O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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beverley fox
(@1011FOXEE) reported
from
Takeley, England
@O2 I am trying to apply the discount I get for working at Tesco,it won’t let me use my email as used for my daughters account,help!!
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@o2 I ,along with seemingly many others, wish to know why your 4G has been virtually useless over the last week or so please, or better yet, when the service will improve, but you don’t seem to be replying to anyone. Please help.
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Ryan_Schaverien
(@RyanSchaverien) reported
from
Chelmsford, England
@O2 Extremely slow data coverage for the past 3 weeks.... any help?
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Jill T food safety
(@jill_jtc) reported
from
Sawbridgeworth, England
@GlassBeadsLotti @O2 Thanks - trouble is it’s not a fault with the phone; service providers have got to up theirs game to stop this happening!!
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?
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Paul
(@paulhayward200) reported
from
Wendens Ambo, England
@O2 Took out a new IPhone contract back in November. No problems paying but I wanted to add a Apple Watch on the account. O2 keep on cancelling the order even though I pass the credit check.
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𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞
(@AbbeygaleRose) reported
from
Chelmsford, England
Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@O2 the answer to that question is primarily no. I would have to leave Virgin as a HOME customer and then sign up as a business customer? What about my TV package?
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Andy Lane
(@hadhamlane) reported
from
Bishop's Stortford, England
@O2 ...and then when you’re signed up they change your deal to make you worse off. #O2 reducing the friends & family discount for a loyal customer is the last straw for me.. #O2
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Jill T food safety
(@jill_jtc) reported
from
Sawbridgeworth, England
@O2 Sounds easy doesn’t it!! Every call is from a different number, it wears me down, in excess of 20 yesterday all blocked & inadvertently called a couple back in error trying to block late at night with brain fog. So cross!!
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Harlow, England
@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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.
(@PattonKieran) reported
@O2 Internet was connected just iMessage was down yesterday for a few hours.
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Samuel Thompson
(@samwise1337) reported
@O2 @virginmedia As a new customer to O2 and an existing customer of Virgin Media I'm extremely disappointed. We can't get an O2 VOLT upgrade applied because the accounts are in different names but the same address. Absolutely rubbish!
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Samuel Thompson
(@samwise1337) reported
@O2 Are you currently having any phone issues, I have tried to call three times but my call's constantly drop?
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Rachel Morris
(@morrisrachelc) reported
@O2 you emailed offering 60gb monthly for £16, yet when I log in as an existing customer, this offer (with free 12 month audible subscription), is not available to me. How do I get it? #DoubleStandards ?
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Samuel Thompson
(@samwise1337) reported
@O2 Trouble calling the customer service department.
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Dan 🏳️🌈🎮🎬🎭🇪🇺
(@pendo86) reported
@O2 Thanks for getting back to me. How exactly do I test the service?
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anaya. 🇨🇴
(@anayaxposso) reported
@O2 I have tried calling customer service and it’s not allowing me to dial back to the UK, I just checked my app and I was charged £4.98 to call back to the UK as an ‘international’ call? It’s included in my O2 Inclusive Allowance why was I charged?
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Ryan Davies
(@ripinmypants) reported
You guys not do live chat anymore you make it so hard to contact you guys can someone help please @O2
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Stephen
(@Stephen62988126) reported
@O2 @O2 any reason it's just bad in town?
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Jez Kay
(@iamjustjez) reported
It's been a pretty bad last 7 days for online b2b service provision. First @O2 This time @eventbritehelp. No assistance given for perceived error in update code which erroneously re-paginated a lot of event copy. Inconvenience caused.