O2 Outage Report in Shermanbury, West Sussex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shermanbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shermanbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at O2
O2 is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Shermanbury, West Sussex, England
The most recent O2 outage reports came from the following cities: Shoreham-by-Sea, Brighton, Worthing and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Shoreham-by-Sea |
Phone | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Worthing |
Phone | |
| Crawley |
Phone | |
| Worthing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shermanbury, England
Latest outage, problems and issue reports in Shermanbury and nearby locations:
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Di Dabrera
(@didabrera) reported
from
Littlehampton, England
@O2 Trying to lengthen ring time on Samsung J4 Core. You gave me code that didn’t work, so not impressed. Seems it’s a big problem as many people having difficulty. Not impressed! Help please!
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Nick Weston 🇪🇺
(@NickWestonCCO) reported
from
Shoreham-by-Sea, England
@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
Seems @O2 priority @ODEONCinemas tickets have all expired the day of issue.
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Robert
(@RobertClayo1984) reported
from
Worthing, England
@O2 doesn’t care about vulnerability of their customers! I had a 7 minute seizure today couldn’t call for help as they have disconnected me AGAIN could have caused brain damage to me
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sean R. Jordan
(@SeanRJordan) reported
Don’t think I can recommend @O2 to anybody. Customer service has been shocking. I’m currently waiting on them calling me back with an update but haven’t got much hope.
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Tommy Jeff
(@tjefferson767) reported
@EnglandRugby @Hanbotts @O2 Absolutely right! Nobody gives a **** what you do. Anything else is narcissism.
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Clare Stone 🏳️🌈
(@dualreads) reported
@O2 After being unable to complete an upgrade payment HAS been taken from my bank account ISNT showing on my o2 account and every single customer service department bounces me to the next. I am extremely frustrated.
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Kerry Foster
(@kwfoster72) reported
@O2 hi my odeon cinema code isn’t working can you help?
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Frankie Oliver
(@FrankieOliver) reported
@O2 My replacement phone has been delivered by DPD to the wrong address and i can't call customer services because i don't have a phone! Can you help?
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Nathan | Sales & Marketing
(@digitalsloths) reported
@O2 @TheO2 @peterkay_co_uk How about you stop with rubbish like this and improve your customer service!
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Erin🦋
(@erinsb_) reported
@O2 hi I’m trying to redeem my odeon code and it’s not working? I’m writing it in correctly and it is saying it’s wrong. I’ve used it before and worked just fine
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🌈 ✨ Ritz ✨ 🌈
(@lovebug_rita) reported
@O2 @AbigailNorris_ There was a problem and we've been notified Please wait a moment and try again. If the problem persists please come back and see us soon. this message has been all day on the website
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Marie💙
(@MarieMcglinchey) reported
@zam4i @O2 @nottinghamarena No problem, good luck
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Carey Canavan
(@CLizzle86) reported
@O2 Still no response from anyone at 02. How long do I have to wait for a response for an issue that arose in August? I do not have time to continually chase this. If there is no response in 5 working days I will be contacting the ombudsman