O2 outages and service status in Shermanbury, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Shermanbury, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shermanbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shermanbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shermanbury, England
The most recent O2 outage reports came from the following cities: Brighton, Littlehampton, and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Phone | 21 days ago |
|
Littlehampton
|
Phone | 23 days ago |
|
Brighton
|
Internet | 1 month ago |
|
Littlehampton
|
TV | 1 month ago |
|
Hove
|
Internet | 1 month ago |
|
Littlehampton
|
2 months ago |
Community Discussion
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O2 Issues Reports Near Shermanbury, England
Latest outage, problems and issue reports in Shermanbury and nearby locations:
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Tim Breden (@TimPBreden) reported from Arundel, EnglandBeen on hold for 50 minutes @O2 not sure how much longer I can do this. After 20 minutes talking to an operator who clearly had inadequate knowledge I was passed to “retention”, which is where I’ve remained as a “valued customer” #valuedcustomer #JokeService
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Shaun (@shaunobrien_) reported from Hove, England@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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joy flowers (@scruftgirl) reported from Brighton and Hove, England@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Shaun (@shaunobrien_) reported from Hove, EnglandI’ve never known such crap customer service as I’ve encountered through @O2.
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Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Johanna (@smileyblonde43) reported from Hove, England@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Brighton and Hove, EnglandLet's see if @allbarone #brighton accepts our 2nd @o2 code. Management last time said one per customer.
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Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, EnglandWhat’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Tim Breden (@TimPBreden) reported from Arundel, EnglandAn hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Brighton and Hove, England@allbarone @O2 Don't need them to make contact, they have told me they are only allowed to take one per customer
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Angeline Celeste (@AngelineElliot1) reported from Brighton and Hove, England@O2 is the network down in Brighton, I'm experiencing no data but definitely have data left to use.
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iyren (@Silverlink_) reported from Crawley, EnglandI get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Sam Hills (@sammi_hills) reported from Hove, EnglandWanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from West Blatchington, EnglandAnyone else having issues with @o2 codes tonight Thsnks
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Stéphanie C (@Stephke_C) reported from Brighton and Hove, England@O2 Worst customer service ever. Been member for so long. So dissapointed.
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Johanna (@smileyblonde43) reported from Hove, England@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Shaun O’Brien (@shaunobrien_) reported from Hove, EnglandJust been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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TopBoy Gooner (@Philysmok) reported@O2 why do I have to raise a complaint just to get an issues resolved when your app glitches and I end up purchasing 2 bolt ons I don’t even need. You state that the purchase follows a text or email regarding the purchase and how to cancel but I didn’t receive anything. Very poor
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Autumn Powell (@AutumnPowell21) reportedSince getting my new phone I'm getting untold spam calls! @O2 please help
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Dan Joseph (@DanJoseph2025) reportedThank you to Marley (Assistant Man) at the @O2 store in Birkenhead for looking after my Dad today and restoring his phone! Brilliant customer service young lady 👏👏
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Andrew Bennett (@AndrewJBen1988) reported@O2 a week on after complaining and my complaint marked as resolved I still can not phone customer care on any of the numbers and you are now telling me I have used all of my unlimited data plan is less than 3 days 🤬🤬🤬
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amy simpson (@amy_jo_23) reported@1stSimona @O2 I’ve had the same problem and my signal is awful since they’ve merged aswell
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James Kennair (@KennairyBird) reported@0095cc @O2 Did you ever get this sorted? Having the same issue again were they just seem to raise tickets to back end teams who never call you back, the frustrating thing is this issue can be resolved by a Apple Watch eSIM profile reset, as it happened to me last year
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Glenn (@Glennboy00) reported@O2 are your payment systems down?
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Dave (@bigdave22003388) reported@O2 customer service is an absolute joke nearly 3 hours on hold on the online chat for time to raise up to 122 minutes again gone downhill since joining @virginmedia
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Nick Cunningham (@R1verRat) reported@1stSimona @O2 @o2 Customer service has gone downhill fast since merger too. Can't do so many things in app so have to call or webchat. CS agents seem to be there purely to keep you in a loop.
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Jamie Daltry (@JamieDaltry) reported@O2 Why when I google O2 am I confronted with a Virgin login page. I am, for my sins signed with Virgin for broadband, when it works it’s ok. When it doesn’t, it’s a similar nightmare. Same impossible log on procedure, MI5 levels of security I just want access to my emails and bills.