O2

O2 Outage Report in Shermanbury, West Sussex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shermanbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shermanbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shermanbury, West Sussex, England 11/20/2025 10:40

November 20: Problems at O2

O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shermanbury, West Sussex, England

The most recent O2 outage reports came from the following cities: Hove, Henfield, Crawley, Pulborough and Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomHove Phone
United KingdomHenfield Phone
United KingdomCrawley Phone
United KingdomPulborough Phone
United KingdomBrighton Phone
United KingdomBrighton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shermanbury, England

Latest outage, problems and issue reports in Shermanbury and nearby locations:

  • fishdude10 Ben Mockford (@fishdude10) reported from Crawley, England

    @awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.

  • AngelineElliot1 Angeline Celeste (@AngelineElliot1) reported from Brighton and Hove, England

    @O2 is the network down in Brighton, I'm experiencing no data but definitely have data left to use.

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

  • RobBarnes09 rob barnes 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobBarnes09) reported from Lyminster, England

    @andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • russmacdonald Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • sammi_hills Sam Hills (@sammi_hills) reported from Hove, England

    Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • caroline_hal Caroline Hall (@caroline_hal) reported from Worthing, England

    @O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • antpantss A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.

  • COYIRONS COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

  • emilymorgan_x Em (@emilymorgan_x) reported from Brighton and Hove, England

    Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2

  • Stephke_C Stéphanie C (@Stephke_C) reported from Brighton and Hove, England

    @O2 Worst customer service ever. Been member for so long. So dissapointed.

  • dan_garrett1 Dan Garrett (@dan_garrett1) reported from Hove, England

    @Payforit_Sucks @PSAuthorityUK My wife has been the victim of a #payforitscam with @nuyoo_fitness They’ve refused to refund unauthd pymnts so I’m heading to the small claims court. Also need to open a GDPR breach complaint with @O2 as you’ve facilitated this by sharing her 📞No.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Newdayduffy Jarrod Patrick Duffy - BLACK LIVES MATTER (@Newdayduffy) reported

    Customer service at @O2 is dreadful. Telling me to do stuff, when I've told them I can't as I've lost my phone and sim "You'll need to receive a code" HOW.. when I've lost my sim. Absolute shambles.

  • joshuajost Josh Jost (@joshuajost) reported

    @Andy_Wheatley @O2 According to that link you are apparently customer number 2.

  • therealdeekelly Dee Kelly (@therealdeekelly) reported

    @O2 help...... no phone coverage for 2 days and live chat is offline - i need to make calls bad......

  • AshleWhittle Ashle (@AshleWhittle) reported

    Not a great call with @O2, still being charged for a number that they can see I requested to be cancelled in Oct 2019, they want to cancel from tomorrow ! first agent agreed a refund, 2nd agent not very helpful after 1hr+ on the phone

  • igold001 ian goldsmith (@igold001) reported

    @O2 Hi there - no O2 network in OX495NF at the moment - usually full strength 4G - can you advise when reception will be back? Thx

  • simonjpenney Simon Penney (@simonjpenney) reported

    @O2 why is it so hard to cancel accidental insurance, no options on app or online 🤬🤬🤬

  • Melliemay99 Melissa Stark (@Melliemay99) reported

    @CourtneyMcGold2 @O2 It’s stupid!! When you order it, it legit says In Stock then suddenly it’s not...

  • ScottDaley26 Scott Daley (@ScottDaley26) reported

    @CourtneyMcGold2 @O2 S21 Ultra by any chance? Happened to my pre-order. Apparently coming by the 5th. Pretty bad crack like.

  • CcoupsP David McEwan (@CcoupsP) reported

    @O2 get your finger out and call be back, appalling behaviour to a customer who has been with you for years. #o2

  • dannisnaith Danni (@dannisnaith) reported

    @O2 @TheO2 how do I cancel my account?? I’m in Australia, can’t call, can’t email, can’t download the app! Help!!