O2 Outage Report in Sandbach, Cheshire East, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandbach, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sandbach, Cheshire East, England
The most recent O2 outage reports came from the following cities: Northwich, Stoke-on-Trent, Newcastle under Lyme and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich |
Total Blackout | |
| Stoke-on-Trent |
Phone | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sandbach, England
Latest outage, problems and issue reports in Sandbach and nearby locations:
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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Danielle 🏳️⚧️
(@misswhiskygirl) reported
from
Stoke-on-Trent, England
@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
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Michelle
(@MichK84) reported
from
Stoke-on-Trent, England
Been trying to login to @o2 priority since 10am and now it’s down for maintenance
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del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Roy Galaasen
(@RoyGalaasen) reported
from
Stoke-on-Trent, England
@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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Steve Glüning
(@gluning) reported
from
Macclesfield, England
@O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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Ryan Podmore
(@PotterPodmore) reported
from
Stoke-on-Trent, England
Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Splendiferous
(@Cheshirecats17) reported
from
Bollington, England
@O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.
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STUasaurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Watts
(@Extinguisherman) reported
@O2 @LouiseRose74 Best tip, get on another network and get a decent service!
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Dale Watts
(@Extinguisherman) reported
@WhichUK @o2 maybe worth looking at the home page of o2. I am not alone with network issues and when you try to complain just ignored/ lied to. Customer service is horrendous.
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Dale Watts
(@Extinguisherman) reported
@pkrpmusic @O2 Retweet your complaint adding BBCWatchdog, let’s get someone big involved with o2. I fed up with being ignored
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Dale Watts
(@Extinguisherman) reported
@BBCWatchdog @O2 I can see so many issues with this network and customer service, o2 is just awful. They don’t address the issues or do as they promise, such as return calls! 4 in ten days promised.
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The Innovation Hub
(@nelliealexander) reported
@O2 shocking service, phone arrived 36 hrs late, despite charging me fee for on day delivery and waiting in for 12 hrs. You haven’t ported my number as requested and instead have given another 3 day wait- and when I call you can’t help. Not a great start…
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Dale Watts
(@Extinguisherman) reported
@Ofcom @O2 I can see so many issues with network issues, o2 is just awful They don’t address the issues or do as they promise, such as return calls! Maybe the regulator should look and maybe look into the issues posted. Bad network and being ignored.
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Mike
(@GalahadXVI) reported
@Liam_Gulliver @EE @O2 Choosing o2 for my business number was the worst choice ever. They're actually stuck in prehistoric times. Complete fossil of a network.
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Boaby
(@Robdabanter) reported
@O2 over 24 hours and 2 phone calls to your 202 number to try and sort my number issue. Gone from one o2 pay monthly sim to another o2 pay monthly sim, all I want is to keep my old number. Now family and work can’t get hold of me. What is going on,how long do I have to wait!!!!
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Dale Watts
(@Extinguisherman) reported
@MartinSLewis @o2 Hi Martin might wanna look at the o2 page and see the amount of issues with o2 network and the absolutely dreadful customer service. 4 call backs promised, none appeared.
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Philip
(@P_Syers) reported
@O2 must be the most useless phone company going. Wasted trip into the shop this afternoon and call this evening where I've just been put on hold only for them to hang up 🤷