O2

O2 Outage Report in Rowlands Gill, Gateshead, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Rowlands Gill, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Rowlands Gill, Gateshead, England 12/22/2024 01:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rowlands Gill, Gateshead, England

The most recent O2 outage reports came from the following cities: Durham and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomDurham Phone
United KingdomJarrow Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Rowlands Gill, England

Latest outage, problems and issue reports in Rowlands Gill and nearby locations:

  • NTF_Ian Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • Danford2013 John McCarthy (@Danford2013) reported from Whickham, England

    @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • HannahColley Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • stuarturquhart1 stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 and can’t even login to my o2 account online to pay it that way

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England

    @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

  • TommyWinter23 Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamAKnight Adam Knight (@AdamAKnight) reported

    @O2 The 3 month trial of Uber One on the O2 Priority app says it's already been used, would you be able to help at all?

  • ammmie ★Amy★ (@ammmie) reported

    @O2 can someone help me with how to sign onto an account. I can’t use the help page because I can’t get into app either

  • WillHeslop84 William Heslop (@WillHeslop84) reported

    @O2 All customers should go elsewhere, shocking service - doubt I’ve ever used priority in my 15+ years and the 1 time I’d bite the whole system fell apart

  • GregDean5 Greg Dean (@GregDean5) reported

    @O2 Seriously? Your customer service is abysmal! You continue to take my money knowing full well you are not providing the service i pay for! Maybe i charge you for breaking my contract terms and conditions?

  • services_handy Handy Services (@services_handy) reported

    @O2 You must of predicted that demand would be very high. Yet your website crashed, very funny that. I personally believe it was all a publicity scam. I wasted over a day trying to get tickets. My contract is up for renewal next month I will definitely be moving to another network.

  • williamseivwrig william j seivwright (@williamseivwrig) reported

    @O2 I, like many other O2 customers are angry. Might as well call it O2 non priority. Maybe we should all cancel our network provider and go with one of O2s competitors. They might do something about their app then, especially as they allow touts to buy in bulk to screw the fans

  • RobCoombs74 Rob Coombs (@RobCoombs74) reported

    @lisajaneloves @O2 Exactly what I say ,can't run a network and give people what they pay for, let alone try and sell tickets for huge events .Sort it out o2 ,supply decent network coverage and let tickets be sold out through the big boys ,not the wannabes

  • crazy4dslr Aidas Mrg (@crazy4dslr) reported

    @O2 Stop with you network tips. You need to do something and not us. Everyone who is using 4g with O2 around Westminster Abbey have same issue. No internet most of the time. FIX YOUR MASTS! We can see and track mast on the building but still no internet.

  • AndyAndroidPCW Andy Hunter (@AndyAndroidPCW) reported

    @Poppy90D10 @O2 @peterkay_co_uk Well if you're going and not reselling the tickets I don't have a problem and enjoy the show. Its just I found way too many tickets on the resale site indicating lots of people just wanting to make a quick buck Considering the tickets don't officially go on sale until Saturday

  • DanielT51305696 DanielT (@DanielT51305696) reported

    @angelak2271 @O2 Touts had no problem. Time everyone ditched O2. Bankrupt the turds.