O2

O2 Outage Report in Queensferry, Edinburgh, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Queensferry, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Queensferry, Edinburgh, Scotland 04/14/2024 03:30

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Queensferry, Edinburgh, Scotland

The most recent O2 outage reports came from the following cities: Dunfermline, Bathgate, Edinburgh, Livingston, Lochgelly, Penicuik and Queensferry.

Loading map, please wait...
City Problem Type Report Time
United KingdomDunfermline Total Blackout
United KingdomBathgate Phone
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Queensferry, Scotland

Latest outage, problems and issue reports in Queensferry and nearby locations:

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 I would rather get one as soon as possible nearest store to me is gyle would I just need to walk in and would they be able to help me keep my number?

  • msksmiles Santosh Kumar Mohan Rangan (@msksmiles) reported from Edinburgh, Scotland

    @O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2

  • scotland_camera Scotland by Camera 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 (@scotland_camera) reported from Bo’ness, Scotland

    @O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.

  • npjy83 Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.

  • iangilmour Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland

    @O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2

  • itspaulactually Paul (@itspaulactually) reported from Edinburgh, Scotland

    Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2

  • ladysmanca Simona_la tradulettrice (@ladysmanca) reported from Edinburgh, Scotland

    @O2 Thanks! As I need my phone for work I need to sort the issue soon.

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 why is my phone tellin me no sim/no service its @SamsungMobile A51 driving me crazy have tried all the fixes and its not picking up a sim card at all

  • alyshiawalker7 ɹǝʞlɐʍ ɐᴉɥsʎl∀ (@alyshiawalker7) reported from Blackburn, Scotland

    Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴

  • HarpSilver Harp (@HarpSilver) reported from Edinburgh, Scotland

    @srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    @O2 I am not a business. They have blatantly lied and conned me. Yet you are continuing to support these crooks?

  • georgebowers888 George Bowers | Actor (@georgebowers888) reported from Edinburgh, Scotland

    @thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻

  • BogieOnPatrol 𝗗𝗮𝘃𝗶𝗱 𝗕𝗼𝗴𝗶𝗲 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BogieOnPatrol) reported from Auchterderran, Scotland

    SCAM ALERT: Mobile number +447547993398 pretending to be @O2 Text message reads: Your 02 service may be terminated if we are not able to verify your details, please update your details via "myauth-o2 com" (minus dot) Haven't clicked link but know o2 sites are ".co.uk" not ".com"

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things

  • jules878 Julia Palmer (@jules878) reported from Edinburgh, Scotland

    @O2 Is rewards app broken? Nothing there!

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.

  • npjy83 Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...

  • frvic93 frvic93 (@frvic93) reported from Edinburgh, Scotland

    @O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday

  • itspaulactually Paul (@itspaulactually) reported from Edinburgh, Scotland

    @O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cazmaxwby Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues

  • Barbaran1961 Phil Reynolds🇬🇧 (@Barbaran1961) reported

    @AppleSupport please can you confirm if I need an esim sent to me physically get my Apple Watch working as I am getting conflicting messages from @O2 It is now 15 days since my watch arrived and it is still not working and it is so frustrating so please confirm esim situation

  • planetlaptop Rita (@planetlaptop) reported

    @StevenWoodgate @O2 My number should have ported from Sky mobile to o2 yesterday - I’m still waiting. Numerous promised callbacks failed to happen, and no sign of a resolution in sight. Not sure what the problem is, hope someone can enlighten me. Thanks

  • manx_maid Stephanie Brooke (@manx_maid) reported

    @giffgaff @O2 The £7 electricity top up at the Coop has got through but the £8 gas has not reached the meter, for the first time ;( Suspect @O2 outage may have something to do with this too. I have to work out how you "key in the vend code" 🤔😬

  • Henry_Keating87 Henry Keating (@Henry_Keating87) reported

    Official reply from complaints @o2 is that as I live in a highly populous area (48k) I should be happy with my level of service (non existent) and switch to 3G to call when out and about (phasing out) or use wifi calling (which you don’t have when out and about) 🤡

  • vidulaj vidulaJ (@vidulaj) reported

    @UreshP @O2 Is it related to something like PIN or OTPs from a certain number/ service not receiving to your mobile, while rest of the others are?

  • FC360D Full Circle (@FC360D) reported

    @O2 have you guys rolled out 5g in S45 area? I noticed yesterday that my phone had 5g even though the signal checker says no 5g in my area so I'm confused.

  • Madhetty1 Madhetty (@Madhetty1) reported

    @O2 What a load of crap! Spent 3 hours il never get back trying to get them to adhere to the law and unlock an old hanset! Still no further on but they could sell us a cheap contract!! Beggars belief

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @O2 Just fancy such situation. You are using O2 since 2005 without problems.Then in 2022 suddenly you can't call and send SMS to your landlords' number as it shows it's not the right.He can call and send me SMS without any problem.The O2 webchat doesn't exist for Pay-Go customer

  • SWstudent78 mel (@SWstudent78) reported

    @O2 do you really expect me to believe the updates regarding a phone mast being down in my area now? Waiting for permission to close a parking space? I've had no service for 7 months now! @tescomobile I really think you should be questioning these updates at this point