O2 Outage Report in Poole, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Poole, England
The most recent O2 outage reports came from the following cities: Christchurch, Bournemouth, Verwood and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Christchurch |
Phone | |
| Bournemouth |
Phone | |
| Bournemouth |
Phone | |
| Verwood |
Internet | |
| Wimborne Minster |
Phone | |
| Bournemouth |
Phone |
Community Discussion
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O2 Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Tim Royds
(@timroyds) reported
from
Ringwood, England
@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...
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Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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steve jones
(@jonesy040669) reported
from
Poole, England
@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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Bourneirish
(@TirEoghain59) reported
from
Christchurch, England
@O2 having problems activating my account. Can you help
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Ella
(@champagnellla) reported
from
Christchurch, England
@O2 is it normal for my 4g to be so painfully slow
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Prudhvi teja Edara
(@prudhvi_edara) reported
from
Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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Michael Smith
(@revdmesmith) reported
from
Lytchett Minster, England
@O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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Amanda
(@MandzP1992) reported
from
Bournemouth, England
@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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Duncan Lewis
(@lewisduncan5) reported
from
Christchurch, England
@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
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LyndaSK
(@lynda_s_k) reported
from
Sandford, England
@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!
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Hannah Eaton
(@Hannah_eaton21) reported
from
Hamworthy, England
@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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Laura
(@LauraIsNora) reported
from
Poole, England
Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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Tamsin Herbert
(@tamsin_herbert) reported
from
Poole, England
@O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!
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19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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TomMarais
(@tommarais92) reported
from
Tarrant Rushton, England
@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford
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Wendy Bradley
(@mentalbabe) reported
from
Wool, England
@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ArsenalWillBeTheDeathOfMe
(@bettingwizard4) reported
@fairyscience @O2 I’m the same tried to contact them and can never seem to find an option to chat to anyone
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Dave Harrison
(@daveharrisonnet) reported
@O2 whats up with data in Ballymena. Supposed to be 4G?? I'm getting barely any signal anywhere in town. Is there an outage?
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James Reeves
(@jimbobreeves75) reported
Given the lack of response @O2. I will be lodging a formal complaint. Which I will pursue all the way to the Ombudsman if needs be. All for the sake of what is a simple refund!
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Darren Cain
(@darrencain) reported
Be carful of any fake @O2 bill what arrives in the post, taken it to a store, they said the letter head isn’t correct and the customer number is a wrong format and haven’t been a customer for 4 years.
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Brodi Mcgrattan
(@Brodimcgrattan1) reported
@O2 yous have got tae be the worst contract known tae contracts get a grip a yerselfs
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Michael Paul | MicoolPaul
(@micoolpaul) reported
Been an @O2 customer for about a week now and already had their IVR just flat out say “Bye” because I didn’t state the call was urgent and then their other chat methods say “no agents available”. Not a great start…
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Scott Warnke
(@scott_warnke) reported
@O2 I have been billed incorrectly for roaming charges that should have been covered by Volt2, but I can find no way to get any help with this issue. Can you please let me know how I can get this charge corrected?
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Angie Pietersen
(@PietersenAngie) reported
@O2 5 calls to O2 in 10 days trying to upgrade to iPhone 13 Pro and renew my contract - over 2 hours in waiting! To give O2 my business. Given wrong information and promised callbacks that haven’t happened. No reply to my DM. Shocking service!
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Aygül Erce -Official
(@Aygulerce) reported
@O2 I have their customers (contract) for 2 years. My contract has ended and I am now on pay as you go customer!I am very disappointed with this company. Please never use them never!I am having issues and I cannot reach them!They appear to do anything but help. Online and in store!!
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William Allbrook
(@willduo) reported
@O2 - Still no data or voice in SN16 what goes? This has been going on for over a week now. Please FIX.