O2 Outage in Poole, England

@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!

@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford

I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞

@O2 It’s always not working I can’t use my internet in the gardens where all the shops are

@O2 is it normal for my 4g to be so painfully slow

@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...

@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley

@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...

Well, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted

Had this message from @O2 #o2outage #o2down We're very sorry for Thursday's network issues. We understand how important it is to stay connected, especially this time of year. You'll receive a credit for two days of your monthly airtime subscription charges by the end of January.

I've heard nothing from @O2 about this, after or during the outage.

@O2 My wife and I still have no 4G. If you have restored the network, as you advertise, please explain why we are still without.

@O2 Come on guys any more info , and how about some compensation. Still down with no 4g Network #o2down #o2outage

@O2 this data outage is ridiculous- I know it’s affecting everyone but I feel I’m owed as is everyone else a particular refund to cover service loss - I can’t function out and about personally and even less so in my JOB due to the outage both personal & work O2 connections down!

@SkyNews @O2 May loses her right to govern, that her deal with the EU is so very poor, that she tried deliberately to hide contentious parts of it from sight, and that she chose to have her doubters brow beaten by QC Geoffrey Cox who told MP's to grow up. A true Machiavel for "her" way.

So @O2 Data Services go down and everyone instantly demands compensation. Get a ******* grip. Shit happens.

@O2 Just managed to get WiFi, is there an ETA on the fix going in as this is a bit of a pain in the arse!! X

@O2 This is beyond a joke - poor coverage over the last few weeks and today no data and intermittent signal - this is not on

@O2 I want my contracted monthly repayments to be reconsidered since you are upholding the service I’m paying for #o2 #o2down

@O2 worst customer service ever! Won’t be staying with o2 after all this! So angry that I can’t even talk to someone to help - I understand the situation but this is not good enough all other companies still have customer services! Its not good enough 😡😒

@O2 i have been trying to pay a final bill of £8 for my father but cant online now or on his app as 02 service cancelled have tried 4 different numbers to call but none give an option to pay bill he has received an email to say further charges will be added please supply number

@The_Mark_Morris @VodafoneUK @O2 Still waiting the worst service I have had since being with them for 14 years @VodafoneUK anyone in 🤣🙄

@AshmalJames @VodafoneUK Good luck mate they’re awful I’ve switched my phone to @O2 I’ll get my Apple Watch with them to

@O2 Saturday tomorrow and I started this complaint on Tuesday. All I have received is tell us your name on the account and your number. Duly done but that is as as I have got. I thought O2 was a phone company. I am shielding so I qualify for an answer, maybe.

@O2 No issues. It was saying experiencing high demand then seems to have swallowed the code so it won't work anymore.

@O2 The first time I used it, it worked. Last week it didn't so i got frustrated and didn't order. I said i wanna try again today. Still not working

@O2 there are no contact phone numbers on your website, only a chat bot! I would prefer to speak to a person. Please help

@O2, Hi there, the code for Ubereats doesn't work.

@O2, Hi there, I used the Fri Uber code Treat £10 off one order when you spend £12 or more My order was £13.99 Prom -£10 Service fee £1.40 Tip £1 I was changed £6.39 I believe l should get a refund of £1.40