O2 outages and service status in Poole, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Poole, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Poole, England
The most recent O2 outage reports came from the following cities: Bournemouth, Poole, and Ringwood.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth
|
Internet | 20 days ago |
|
Poole
|
Phone | 1 month ago |
|
Ringwood
|
Total Blackout | 2 months ago |
|
Bournemouth
|
Internet | 2 months ago |
|
Bournemouth
|
Phone | 2 months ago |
|
Christchurch
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Tim Royds (@timroyds) reported from Ringwood, EnglandWell, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted
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steve jones (@jonesy040669) reported from Poole, England@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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Tim Royds (@timroyds) reported from Ringwood, England@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...
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Oli Paul (@oliverpaul1) reported from Verwood, England@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Matt Farr (@BadgerFarr) reported from Bournemouth, EnglandThe @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandI’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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LyndaSK (@lynda_s_k) reported from Sandford, England@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!
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Michael Smith (@revdmesmith) reported from Lytchett Minster, England@O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!
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Ella (@champagnellla) reported from Christchurch, England@O2 is it normal for my 4g to be so painfully slow
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Laura (@LauraIsNora) reported from Poole, EnglandSneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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Amanda (@MandzP1992) reported from Bournemouth, England@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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Ali L (@AliJLab) reported from Bournemouth, England@O2 If you are investing, I’m not seeing much evidence of it. The service in the Bournemouth area can be pretty abysmal- it might say 5G on my phone, but that doesn’t mean anything.
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Wendy Bradley (@mentalbabe) reported from Wool, England@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
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Tracey Smith (@syallaarts) reported from Ringwood, England@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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Tamsin Herbert (@tamsin_herbert) reported from Poole, England@O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!
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David Graham (@DavidAGraham) reported from Bournemouth, England@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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Bourneirish (@TirEoghain59) reported from Christchurch, England@O2 having problems activating my account. Can you help
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Duncan Lewis (@lewisduncan5) reported from Christchurch, England@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Blair♥ (@lilmissymoo90) reported@O2 Getting passed about for 2 hours too just to get an upgrade on an account that’s 7 years or older was crazy. I deal with all of my mother’s accounts and it’s never been an issue even the last phone she got from o2 was straightforward. I was almost changing to vodaphone
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Northern Running Girl (@UKrunninggirl) reported@O2 I have had a message to say its fixed but the signal is absolutely awful
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Christopher Rose (@RizzerRose) reported@O2 customer service is awful staff poorly trained and up to one hour and thirty minutes just to upgrade if you’re an existing customer go to a new provider
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mec337 (@mec337) reported@RyanBarby @O2 Rubbish Virgin Media are the worst - oh wait
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Shana Hendry (@Happyengland79) reportedSort your ******* app out @O2! When I open the app I shouldn't have to sign in and all my information about my balance should be on the page it starts with. But no! You expect my to sign in just to open the app then sign in again to get the information but refuse my passkey!
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Jamie Nichole Watkinson (@Ohmygodjammie) reported@O2 Hello, I am wanting to upgrade my phone. The phone is over £1k on contract and currently have a DRO. I never included my phone bill on my DRO because I was and still am up to date with payments. Am I right that because the contract be over £500 I have to declare it to you?
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Tristan Bruce (@tjrbruce) reported@Demodya @O2 same problem here just getting bounced between both 🤦
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Lauren Turner (@BabyfaceLau) reported@O2 I am still unable to login to my account from abroad, is there any way around this?
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Northern Running Girl (@UKrunninggirl) reported@O2 I do wish you would notify customers when you are going to do 'work' that will completely remove any phone signal. 6 days and counting with no phone signal. 🙄
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Keith Shilling (@cuba757) reported@O2 @1stSimona I’m having similar problems. It used to be so user friendly but no more…. Sort it out O2…