1. Home
  2. Companies
  3. O2
  4. Poole
O2

O2 outages and service status in Poole, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Poole, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Poole, England

The most recent O2 outage reports came from the following cities: Bournemouth, Poole, and Ringwood.

CityProblem TypeReport Time
Bournemouth Internet 19 days ago
Poole Phone 1 month ago
Ringwood Total Blackout 2 months ago
Bournemouth Internet 2 months ago
Bournemouth Phone 2 months ago
Christchurch Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • mentalbabe
    Wendy Bradley (@mentalbabe) reported from Wool, England

    @O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...

  • tommarais92
    TomMarais (@tommarais92) reported from Tarrant Rushton, England

    @gemgemgemgem89 @O2 I’ve got the same issue but in Blandford

  • TirEoghain59
    Bourneirish (@TirEoghain59) reported from Christchurch, England

    @O2 having problems activating my account. Can you help

  • syallaarts
    Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • champagnellla
    Ella (@champagnellla) reported from Christchurch, England

    @O2 is it normal for my 4g to be so painfully slow

  • LauraIsNora
    Laura (@LauraIsNora) reported from Poole, England

    Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?

  • AliJLab
    Ali L (@AliJLab) reported from Bournemouth, England

    @O2 If you are investing, I’m not seeing much evidence of it. The service in the Bournemouth area can be pretty abysmal- it might say 5G on my phone, but that doesn’t mean anything.

  • jonesy040669
    steve jones (@jonesy040669) reported from Poole, England

    @O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me

  • squashedant
    19ant70 (@squashedant) reported from Bournemouth, England

    @O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!

  • lynda_s_k
    LyndaSK (@lynda_s_k) reported from Sandford, England

    @O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!

  • Hannah_eaton21
    Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England

    @O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞

  • prudhvi_edara
    Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England

    @O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..

  • timroyds
    Tim Royds (@timroyds) reported from Ringwood, England

    Well, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted

  • lewisduncan5
    Duncan Lewis (@lewisduncan5) reported from Christchurch, England

    @O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing

  • tamsin_herbert
    Tamsin Herbert (@tamsin_herbert) reported from Poole, England

    @O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!

  • DavidAGraham
    David Graham (@DavidAGraham) reported from Bournemouth, England

    @BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley

  • timroyds
    Tim Royds (@timroyds) reported from Ringwood, England

    @O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...

  • oliverpaul1
    Oli Paul (@oliverpaul1) reported from Verwood, England

    @O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!

  • revdmesmith
    Michael Smith (@revdmesmith) reported from Lytchett Minster, England

    @O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!

  • BadgerFarr
    Matt Farr (@BadgerFarr) reported from Bournemouth, England

    The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kbushnell1975
    Kieren Bushnell (@kbushnell1975) reported

    @TheWillEason @O2 Ha. Wouldn't surprise me. They have become the worst company to deal with, they don't give a toss about their customers. Shocking company.

  • kbushnell1975
    Kieren Bushnell (@kbushnell1975) reported

    @O2 You are an absolute disgrace of a company. You have lost a long and supposedly valued customer. I am calling you out for what you are, a shoddy, scam organisation. Utterly disgraceful bunch of charlatans.

  • XBAZAER
    BARRY (@XBAZAER) reported

    @RealDaveB @O2 Good luck getting your account unlocked they locked mine last December an still can't use my o2 app or website constantly told we contact you within 5 working days. phoned them an sent complaint. lucky i can pay over the phone otherwise I'll would be ******

  • JamieDaltry
    Jamie Daltry (@JamieDaltry) reported

    @O2 Why when I google O2 am I confronted with a Virgin login page. I am, for my sins signed with Virgin for broadband, when it works it’s ok. When it doesn’t, it’s a similar nightmare. Same impossible log on procedure, MI5 levels of security I just want access to my emails and bills.

  • Dougie_W79
    Dougie (@Dougie_W79) reported

    @O2 any chance someone can take ownership and unlock My MyO2 app please? Been over 10 days now and that was the timescale given to fix the issue. Not acceptable anymore

  • HowarthJM
    Mike H (@HowarthJM) reported

    @O2 reporting a lost sim should'nt be this hard, stuck for 5 mins with an automated service wanting to send me a text which I can't receive then when through to next part going in circles until I had to pretend I don't know my phone number, now in a long queue to speak to someone

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    Sort your ******* app out @O2! When I open the app I shouldn't have to sign in and all my information about my balance should be on the page it starts with. But no! You expect my to sign in just to open the app then sign in again to get the information but refuse my passkey!

  • markcallow10
    mark callow (@markcallow10) reported

    @LilHay @O2 @DarkSabers2013 They are shocking. Everything has gone downhill with them service and signal now so bad it’s beyond belief

  • SimonTa44447286
    alaw mot (@SimonTa44447286) reported

    @O2 Yeh it works .had no reply though .sent the problem and nothing, zilch, not a responce what so ever.but wouldnt expect anything different these days

  • 1stSimona
    Simona Valentina (@1stSimona) reported

    @O2 I have like 20 apps on my phone. None of them asked me to sign in…. ever. It’s deleted and will stay like this 🤢