O2 outages and service status in Poole, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Poole, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Poole, England
The most recent O2 outage reports came from the following cities: Bournemouth, and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth
|
Internet | 1 month ago |
|
Poole
|
Phone | 2 months ago |
|
Ringwood
|
Total Blackout | 2 months ago |
|
Bournemouth
|
Internet | 2 months ago |
|
Bournemouth
|
Phone | 3 months ago |
|
Christchurch
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Matt Farr (@BadgerFarr) reported from Bournemouth, EnglandThe @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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steve jones (@jonesy040669) reported from Poole, England@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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LyndaSK (@lynda_s_k) reported from Sandford, England@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!
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Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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Tim Royds (@timroyds) reported from Ringwood, EnglandWell, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted
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Tracey Smith (@syallaarts) reported from Ringwood, England@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandI’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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19ant70 (@squashedant) reported from Bournemouth, England@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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David Graham (@DavidAGraham) reported from Bournemouth, England@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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Wendy Bradley (@mentalbabe) reported from Wool, England@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
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Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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Ella (@champagnellla) reported from Christchurch, England@O2 is it normal for my 4g to be so painfully slow
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Amanda (@MandzP1992) reported from Bournemouth, England@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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Bourneirish (@TirEoghain59) reported from Christchurch, England@O2 having problems activating my account. Can you help
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Tim Royds (@timroyds) reported from Ringwood, England@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...
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TomMarais (@tommarais92) reported from Tarrant Rushton, England@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford
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Oli Paul (@oliverpaul1) reported from Verwood, England@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Duncan Lewis (@lewisduncan5) reported from Christchurch, England@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
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Laura (@LauraIsNora) reported from Poole, EnglandSneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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Tamsin Herbert (@tamsin_herbert) reported from Poole, England@O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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𝐀𝐃𝐙 (@ad_moran4) reported@swchamp89 @O2 SWC thank you for your comment and your advice I appreciate it a lot and I’m really shocked to hear that to be honest and I hate trying to communicate through customer services at the best of time.
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Hockey Malcontent (@EIHLMalcontent) reportedAs per the norm now, @O2 have failed to do what they promised they would do…and then tried to blame the customer. Absolutely shocking network.
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Megan (@megpb_) reported@O2 Hello! I’m trying to pay my overdue DD (meant to change bank account details but forgot, so the payment didn’t go through!) however every time I try to access myO2 or via App I just get “path forbidden” when trying to make the payment. Can you help me please? Thanks
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Shel🖤 (@Shel_33x) reported@O2 any update on the mast in pl24? 2 days can't phone anyone and no signal 😬
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Paul Baker 🏴 (@BlueChefCTID) reported@O2 @sheritzy The coverage checker doesn’t fix the problem or does it? Seeing too many customers complaining about O2, it’s very sad. I’m glad I’ve changed my package
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🍓Laura🍓 (@ItsLau_xo) reported@O2 is our network down? Whenever I try and call out get the 'Call Ended' message immediately. I also can't answer any calls. I try and it immediately terminates the call
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Riemenschneider’s Horse (@larrythehook) reported@O2 what on earth is happening to your online / telephone system? I’m a new customer, as of yesterday, and trying top up then trying to get access to link my number to my myo2 account is a nightmare and no one at your call centres can help me!!!! Did I make a mistake leaving EE?!
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Theo (@nickrwall) reported@O2 Why is the recycle program such a joke and no one responds when you tell them the issue
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mark callow (@markcallow10) reported@O2 @woolfall57943 You have no coverage that’s the issue. Everyone is becoming aware of the o2 scam . You would be better off we a map of phone boxes
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GethinMichaelDavies (@gethinbach) reported@O2 @ad_moran4 Stay away from O2, signal is dire everywhere!!