O2 Outage Report in Poole, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at O2
O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (42%)
-
Internet (31%)
-
Total Blackout (22%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Poole, England
The most recent O2 outage reports came from the following cities: Ringwood, Bournemouth, Christchurch and Verwood.
| City | Problem Type | Report Time |
|---|---|---|
 Ringwood |
Total Blackout | |
| Bournemouth |
Internet | |
| Bournemouth |
Phone | |
| Christchurch |
Phone | |
| Bournemouth |
Phone | |
| Bournemouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
-
Amanda
(@MandzP1992) reported
from
Bournemouth, England
@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
-
Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
-
TomMarais
(@tommarais92) reported
from
Tarrant Rushton, England
@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford
-
19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
-
Hannah Eaton
(@Hannah_eaton21) reported
from
Hamworthy, England
@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
-
Ella
(@champagnellla) reported
from
Christchurch, England
@O2 is it normal for my 4g to be so painfully slow
-
David Graham
(@DavidAGraham) reported
from
Bournemouth, England
@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
-
steve jones
(@jonesy040669) reported
from
Poole, England
@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
-
Laura
(@LauraIsNora) reported
from
Poole, England
Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
-
Tim Royds
(@timroyds) reported
from
Ringwood, England
@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...
-
Duncan Lewis
(@lewisduncan5) reported
from
Christchurch, England
@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
-
Wendy Bradley
(@mentalbabe) reported
from
Wool, England
@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
-
Prudhvi teja Edara
(@prudhvi_edara) reported
from
Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
-
Bourneirish
(@TirEoghain59) reported
from
Christchurch, England
@O2 having problems activating my account. Can you help
-
Tamsin Herbert
(@tamsin_herbert) reported
from
Poole, England
@O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!
-
Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
-
LyndaSK
(@lynda_s_k) reported
from
Sandford, England
@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!
-
Michael Smith
(@revdmesmith) reported
from
Lytchett Minster, England
@O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!
-
Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Anchiex
(@Anchiexx) reported
@O2 @Samsung @StepsOfficial O2 worst company! Ordered a item on the 8th of Jan never received it! Never got any call backs what I got promised! It's been investigated and cancelled never got My refund! Just been on the phone and been told have to wait another 3 to 4 working days for a investigation? 😡😡😡
-
Stephanie Brooke
(@manx_maid) reported
Thanks for that 48 minute outage, @O2 😠
-
Marj
(@marjgrrl) reported
@O2 I requested an email confirmation from herself stating the end terms she said 'I am sorry I cannot help you , you need to speak another tea. She hung up and transferred me. I was connected after another 30 minutes. The guy seemed very confused and asked me to confirm
-
Ceri
(@CrazyCeri) reported
@O2 please help asap. See DM my phone isn’t working AGAIN and need it today urgently. Already been without a phone this week for 3 days due to your error so really can’t be without a phone another day! See DM thanks x
-
Ann Newman
(@AnnNewm31703532) reported
@O2 I have reported it over and over. Just keep getting same. Network is good. But no one here has signal. Have to drive two miles for signal. Not apt for consultation from hospital
-
Rachel
(@rayrachyray) reported
@O2 help, nothing on my phone will load when I’m not connected to WiFi despite Mobile Data being turned on. Can you help?
-
fiona gordon
(@fionagordon5) reported
@O2 As mentioned above I’ve already done this it’s still not working
-
Tim Allen
(@tims50ave_tim) reported
@O2 Having spent hours on this already. I am reluctant to do so. However the number we wanted to keep is. 07803347523. The number we have been trying to cancel is 07710619216. I have been an O2 customer for about 20 years. My business phones are with O2. Over to you.
-
Mrsleahhughes
(@shineyprincess2) reported
@O2 OMG WHAT A WASTE OF GETTING A PHONE REBOOTED AND NOT FIX IT WHEN WE TOLD THEM THE CHARGER WAS NOT CHARGING AND ITS NOT CHARGING HE HASENT DONE A VERY GOOD JOB HE JUST WASTED TIME BOOTING IT TO FACTORY DEFAULT I DIDNT WANT THAT I WANTED THE CHARGER AREA FIXED BUT NO WASTE
-
laurenC92
(@Lor3wright922) reported
Another day without the phone @O2 a new phone sent to customer that doesn’t work… verging on leaving customer care is not to the level where it should be and I’m meant to pay my bill? Almost two weeks without a phone 😞!!