O2

O2 Outage in Poole, England

No problems detected at O2

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The latest reports from users having issues in Poole come from postal codes BH12.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

O2 problems in the last 24 hours in Poole, England

The following chart shows the number of reports that we have received about O2 over the past 24 hours from users in Poole and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

O2 Outage Chart in Poole, England 12/04/2021 20:50

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 60.25% Phone
  • Internet 20.53% Internet
  • Total Blackout 10.24% Total Blackout
  • E-mail 4.66% E-mail
  • Wi-fi 3.26% Wi-fi
  • TV 1.06% TV

O2 Outage Map Near Poole, England

The most recent outage reports and issues originated from Christchurch, Bournemouth, Blandford Forum, Poole, Wimborne Minster, Ferndown and Ringwood.

United KingdomChristchurch Phone
United KingdomBournemouth Internet
United KingdomBournemouth Phone
United KingdomBlandford Forum Phone
United KingdomChristchurch Total Blackout
United KingdomPoole Total Blackout

O2 in Poole, England Comments

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O2 Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:
  • jonesy040669 steve jones (@jonesy040669) reported from Poole, England

    @O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me

  • syallaarts Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • revdmesmith Michael Smith (@revdmesmith) reported from Lytchett Minster, England

    @O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!

  • oliverpaul1 Oli Paul (@oliverpaul1) reported from Verwood, England

    @O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!

  • LauraIsNora Laura (@LauraIsNora) reported from Poole, England

    Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?

  • squashedant 19ant70 (@squashedant) reported from Bournemouth, England

    @O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!

  • lynda_s_k LyndaSK (@lynda_s_k) reported from Sandford, England

    @O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!

  • tommarais92 TomMarais (@tommarais92) reported from Tarrant Rushton, England

    @gemgemgemgem89 @O2 I’ve got the same issue but in Blandford

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

  • Hannah_eaton21 Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England

    @O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞

  • MandzP1992 Amanda (@MandzP1992) reported from Bournemouth, England

    @O2 It’s always not working I can’t use my internet in the gardens where all the shops are

  • champagnellla Ella (@champagnellla) reported from Christchurch, England

    @O2 is it normal for my 4g to be so painfully slow

  • mentalbabe Wendy Bradley (@mentalbabe) reported from Wool, England

    @O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...

  • DavidAGraham David Graham (@DavidAGraham) reported from Bournemouth, England

    @BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley

  • timroyds Tim Royds (@timroyds) reported from Ringwood, England

    @O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...

  • timroyds Tim Royds (@timroyds) reported from Ringwood, England

    Well, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • customerchamp1 Paul ▶️ (@customerchamp1) reported

    @ComplainingCow @O2 have a lot of love for these guys - proper customer service

  • willyepp Willlyep (@willyepp) reported

    @O2 why is your signal, so, so, so bad these days?

  • ricmania81 Paul Richardson (@ricmania81) reported

    @O2 @MarkEvansO2 where can customers get access to proper help?

  • djlangley djlangley (@djlangley) reported

    @O2 nearly £50 in roaming charges in Mexico despite email confirmation volt benefits applied. Poor response from online chat. Can you sort this out?

  • ricmania81 Paul Richardson (@ricmania81) reported

    @O2 the worst customer service ever experienced. 36 hours without service and cannot get a clear update. Disgrace

  • samraheadandhe1 samra.headandheartyoga (@samraheadandhe1) reported

    @O2 Please could you update me as to the status of my account - a week in and I still have no usable phone! I must say this is the worst customer service I’ve ever experienced!

  • Lauras95 Miss L Stephenson 📚👩‍🏫 (@Lauras95) reported

    Why are all the decent phones too expensive to buy outright but also come with ridiculously expensive contracts with poor data amounts. @O2

  • s2sxy Sarah'Jane Sandy (@s2sxy) reported

    @O2 Thanks but this is a bigger problem then just me. The entire village hasn't been able to us o2 for over a week.😳

  • SlimJimCreative SlimJim Creative (@SlimJimCreative) reported

    @O2 'Up to 48hrs' is what your customer service told me it would take to port my old number over. Guess what? its been 4 days now! what is going off with your service? I'm not spending over another hour on the phone again to be told the same BS. I'll DM you details too 😠

  • appleypieman apcody (@appleypieman) reported

    @O2 @Chas_Rover How can you cancel the order if you don't wish to wait, it seems almost impossible to do or talk to anyone.