O2

O2 Outage Report in Poole, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Poole, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Poole, England 01/15/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Poole, England

The most recent O2 outage reports came from the following cities: Verwood, Poole, Wareham and Wimborne Minster.

Loading map, please wait...
City Problem Type Report Time
United KingdomVerwood Phone
United KingdomPoole Phone
United KingdomWareham Phone
United KingdomWimborne Minster Total Blackout
United KingdomBlandford Forum Phone
United KingdomBlandford Forum Phone

Community Discussion

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O2 Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • prudhvi_edara Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England

    @O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..

  • AliJLab Ali L (@AliJLab) reported from Bournemouth, England

    @O2 If you are investing, I’m not seeing much evidence of it. The service in the Bournemouth area can be pretty abysmal- it might say 5G on my phone, but that doesn’t mean anything.

  • jonesy040669 steve jones (@jonesy040669) reported from Poole, England

    @O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me

  • oliverpaul1 Oli Paul (@oliverpaul1) reported from Verwood, England

    @O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!

  • BadgerFarr Matt Farr (@BadgerFarr) reported from Bournemouth, England

    The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!

  • champagnellla Ella (@champagnellla) reported from Christchurch, England

    @O2 is it normal for my 4g to be so painfully slow

  • revdmesmith Michael Smith (@revdmesmith) reported from Lytchett Minster, England

    @O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!

  • lewisduncan5 Duncan Lewis (@lewisduncan5) reported from Christchurch, England

    @O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing

  • squashedant 19ant70 (@squashedant) reported from Bournemouth, England

    @O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

  • MandzP1992 Amanda (@MandzP1992) reported from Bournemouth, England

    @O2 It’s always not working I can’t use my internet in the gardens where all the shops are

  • TirEoghain59 Bourneirish (@TirEoghain59) reported from Christchurch, England

    @O2 having problems activating my account. Can you help

  • Hannah_eaton21 Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England

    @O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞

  • LauraIsNora Laura (@LauraIsNora) reported from Poole, England

    Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?

  • tamsin_herbert Tamsin Herbert (@tamsin_herbert) reported from Poole, England

    @O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!

  • DavidAGraham David Graham (@DavidAGraham) reported from Bournemouth, England

    @BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley

  • mentalbabe Wendy Bradley (@mentalbabe) reported from Wool, England

    @O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...

  • syallaarts Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • tommarais92 TomMarais (@tommarais92) reported from Tarrant Rushton, England

    @gemgemgemgem89 @O2 I’ve got the same issue but in Blandford

  • lynda_s_k LyndaSK (@lynda_s_k) reported from Sandford, England

    @O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • techforevil zuz! (@techforevil) reported

    @r_you_rosa @O2 Terrible service and the timing really couldn’t have been worse, @O2 how difficult can it be to transfer a number?! :/

  • vanceymcvance Stephanie (@vanceymcvance) reported

    @O2 No it doesn't work at all

  • ultimatum_11 {SYG}OGchiefpotato (@ultimatum_11) reported

    @princessmel_87 @SamsungMobile @O2 strange they won't do it by data, is it because it's a large update maybe? Perhaps there's a setting somewhere to allow it via mobile - havnt looked at the images, and don't use o2 so not much help really just wondered if you could hot spot it .. any of the neighbors have wifi?

  • dbigsby58 worf Lt (@dbigsby58) reported

    @o2 #mentalhealth #Disability I have no proper service might be a small thing to some people but this is my life line and every day this go's on I feel like ending it all the smallest things and all that absalute rubbish service grrrrrrr

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @coachman_86 @O2 Hope you not waiting for a call before Xmas 2050. They won’t call and if they do it be load of rubbish and waffle. If they don’t call or don’t satisfy your problem then please think of retweeting complaint using BBCWatchdog, WhichUk and ofcom tags.

  • Safc_1988 Haway the Lads 1988 🎧🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@Safc_1988) reported

    @O2 does dialling 1760 switch off the 901 voicemailing service?

  • cherielaura cherie hathaway (@cherielaura) reported

    @O2 This is the worst company ive ever come across in my life. I cant wait to leave as a customer. Ridiculous. Cant even make a complaint!!!!!!!

  • SuperMatty81 Matt Williams (@SuperMatty81) reported

    @O2 have just been amazing on the phone helping cancel my dads mobile phone as he no longer needs it due not being able to work it anymore. The 2 people I spoke to were so helpful and sympathetic. Thank you #customerexperience

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @x_gemma89_x @O2 The network is terrible, better connected ? Only to my bank account! If you look there’s loads of complaints. If they don’t fix it then may retweet your compliant with tags for BBCWatchdog, WhichUk and ofcom. The only way this is getting addressed is by us getting issues known

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @letemcome69 @O2 Hi it’s happening everywhere, the network can’t handle the traffic in my opinion. The greedy company just piling more devices on its network to get money. If they don’t address or fix you issue then I suggest retweeting complaint using BBCWatchdog, WhichUk and ofcom tags.