O2 Outage Report in Poole, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Poole, England
The most recent O2 outage reports came from the following cities: Wimborne Minster, Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Wimborne Minster |
Phone | |
| Bournemouth |
Phone | |
| Poole |
Phone | |
| Bournemouth |
Phone | |
| Verwood |
Total Blackout | |
| Verwood |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Bourneirish
(@TirEoghain59) reported
from
Christchurch, England
@O2 having problems activating my account. Can you help
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TomMarais
(@tommarais92) reported
from
Tarrant Rushton, England
@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford
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19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Laura
(@LauraIsNora) reported
from
Poole, England
Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Wendy Bradley
(@mentalbabe) reported
from
Wool, England
@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
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Prudhvi teja Edara
(@prudhvi_edara) reported
from
Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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Amanda
(@MandzP1992) reported
from
Bournemouth, England
@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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Duncan Lewis
(@lewisduncan5) reported
from
Christchurch, England
@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
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Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Tamsin Herbert
(@tamsin_herbert) reported
from
Poole, England
@O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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Tim Royds
(@timroyds) reported
from
Ringwood, England
@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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Ella
(@champagnellla) reported
from
Christchurch, England
@O2 is it normal for my 4g to be so painfully slow
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steve jones
(@jonesy040669) reported
from
Poole, England
@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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Hannah Eaton
(@Hannah_eaton21) reported
from
Hamworthy, England
@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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Michael Smith
(@revdmesmith) reported
from
Lytchett Minster, England
@O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!
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LyndaSK
(@lynda_s_k) reported
from
Sandford, England
@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!
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Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie Walker
(@robbiegwalker) reported
Honestly @O2 what’s going on? Constant signal problems and so I go to Myo2 to help and it won’t even allow me to login? Reset my account and then the four digit code doesn’t work? Your IT systems are BASIC
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Samantha
(@samantharojos) reported
@O2 can i get some help on a refund please?
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Alysha
(@Alyshaa_134) reported
@O2 why is the signal in my area so bad. I have 3/4 bars of data signal yet nothing ever seems to load. Starting to get annoyed with it. Been with you for years yet only just getting problems.
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DomesticCodess
(@domesticcodess) reported
@O2 Have tried auto and manual. Yes been abroad in EU before. It’s never been a problem
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Dale Watts
(@Extinguisherman) reported
@O2 This network in absolute pants in South East UK. When u complain ur promised call backs, never happens. They admit the networks clogged up but keep adding devices on multiple phone providers to it.
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Karle Burford
(@karleburford) reported
I thought network from EE was bad in Bristol (it is) but @O2 is shocking. My business pays for lots of phones & network is bad in so many uk places. In Bristol I can’t make a call from home or text nor get onto the web. My phone is actually 5G and I’ve never seen that at all.
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BusDriverBosh 🚌
(@busdriverbosh1) reported
@_Emma_1991 @O2 I’m the same, 3G/VERY slow 4G in most areas. It’s shocking considering I’m paying arm and a leg for a service I’m hardly getting. Even 5G, I’m still buffering! I hardly get signal anywhere, I’ve tried everything! Might change networks🤔 6 years with @O2, sort it out guys!
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Ian
(@ianjames87_) reported
@J0eH0lmes @O2 How can they call you if you have no signal? 🤔
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Steph
(@stephcamera) reported
@O2 why have you become the absolute worst network there is?!? The amount of stress you are causing me is insane! The level of rage and hate I now have towards you can’t be put into words
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ɐɯɯǝɾ
(@jemmajenk) reported
@O2 Xolifi from your customer care team is ridiculous.. asking me to pay for a watch you own that doesn’t work.. sort it out it’s been 3 weeks and spoken to 8 people from o2 🙄⏰