O2 Outage Report in Poole, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent O2 outage reports came from the following cities: Bournemouth and Verwood.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Phone | |
| Verwood |
Total Blackout | |
| Verwood |
Total Blackout | |
| Poole |
Internet | |
| Christchurch |
Phone | |
| Bournemouth |
Phone |
Community Discussion
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O2 Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Duncan Lewis
(@lewisduncan5) reported
from
Christchurch, England
@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
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Hannah Eaton
(@Hannah_eaton21) reported
from
Hamworthy, England
@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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Tim Royds
(@timroyds) reported
from
Ringwood, England
@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...
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19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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LyndaSK
(@lynda_s_k) reported
from
Sandford, England
@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!
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steve jones
(@jonesy040669) reported
from
Poole, England
@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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Michael Smith
(@revdmesmith) reported
from
Lytchett Minster, England
@O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!
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Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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Ella
(@champagnellla) reported
from
Christchurch, England
@O2 is it normal for my 4g to be so painfully slow
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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Prudhvi teja Edara
(@prudhvi_edara) reported
from
Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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Tamsin Herbert
(@tamsin_herbert) reported
from
Poole, England
@O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!
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Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Laura
(@LauraIsNora) reported
from
Poole, England
Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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Amanda
(@MandzP1992) reported
from
Bournemouth, England
@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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TomMarais
(@tommarais92) reported
from
Tarrant Rushton, England
@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford
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Wendy Bradley
(@mentalbabe) reported
from
Wool, England
@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
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Bourneirish
(@TirEoghain59) reported
from
Christchurch, England
@O2 having problems activating my account. Can you help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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vishal soma
(@vishalsoma1) reported
@O2 I tried to redeemed Apple Music offer which stated that it is free for 2 months for existing customer but when I tried it doesn’t to be working, can somebody have a look at it please?
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Lana
(@AllanahParis) reported
I’ve been an @O2 customer for all of my adult life, and nothing, I mean NOTHING, pains me more than the fact that I have NEVER won anything from O2 Priority.
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David Jackson🇺🇦🇺🇦
(@dijay1) reported
@O2 I’m trying to sort out a problem with my service but no one is replying to my messages.
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James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 why doesn’t the help chat work on the app??
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Mr Pepper 🐀
(@ITSAPEPPER) reported
@O2 I left o2 after just a couple of days due to and disastrous porting which resulted in my own phone being barred by O2, now I keep receiving bills, I call your customer service and they tell me it’s going to be sorted, but yet I receive further emails with further bills, help!
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Mark Ward
(@MarkWar65644764) reported
@O2 Still not fixed masts down in ip11 reporter a month ago. What a joke!
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Hamida Akhtar
(@HamidaAkhtar6) reported
@O2 I never even received the phone so surely that doesn't mean I have to pay the bill. I cancelled prior to receiving it.
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Mark Ward
(@MarkWar65644764) reported
@O2 a month on and MASTS not working in ip11 this is a joke! And yet you text bomb saying it will be fixed soon. Very unhappy customer I’ll be taking this further
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Peregrine Nipsy
(@LadyOliviaFox) reported
@O2 Your system for SIMs is dumb. You keep trying to send me codes via text message despite not having any mobile data. You tell me that I'll get an email, I won't... it appears in my O2 account. I'm stuck in a loop where the only solution is to send a sodding text message!
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David Jackson🇺🇦🇺🇦
(@dijay1) reported
@O2 whoever is trying to sort out my mobile in France has just treated me like teaching a granny to suck eggs. The problem not fixed. Said goodbye and told me to have a nice day when in fact I am having a feckin awful day.