O2 outages and service status in Poole, England
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- O2 generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Poole, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Poole, England
The most recent O2 outage reports came from the following cities: Blandford Forum, and Poole.
| City | Problem Type | Report Time |
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Phone | 1 month ago |
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Internet | 2 months ago |
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Internet | 3 months ago |
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Phone | 4 months ago |
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Total Blackout | 4 months ago |
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Internet | 4 months ago |
Community Discussion
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O2 Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Tamsin Herbert (@tamsin_herbert) reported from Poole, England@O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!
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David Graham (@DavidAGraham) reported from Bournemouth, England@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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Duncan Lewis (@lewisduncan5) reported from Christchurch, England@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
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Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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Tim Royds (@timroyds) reported from Ringwood, England@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...
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Matt Farr (@BadgerFarr) reported from Bournemouth, EnglandThe @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Tracey Smith (@syallaarts) reported from Ringwood, England@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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Ella (@champagnellla) reported from Christchurch, England@O2 is it normal for my 4g to be so painfully slow
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Tim Royds (@timroyds) reported from Ringwood, EnglandWell, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted
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Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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19ant70 (@squashedant) reported from Bournemouth, England@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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LyndaSK (@lynda_s_k) reported from Sandford, England@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!
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TomMarais (@tommarais92) reported from Tarrant Rushton, England@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandI’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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Amanda (@MandzP1992) reported from Bournemouth, England@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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Laura (@LauraIsNora) reported from Poole, EnglandSneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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Wendy Bradley (@mentalbabe) reported from Wool, England@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
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Michael Smith (@revdmesmith) reported from Lytchett Minster, England@O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!
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steve jones (@jonesy040669) reported from Poole, England@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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Ali L (@AliJLab) reported from Bournemouth, England@O2 If you are investing, I’m not seeing much evidence of it. The service in the Bournemouth area can be pretty abysmal- it might say 5G on my phone, but that doesn’t mean anything.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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grace (@itsnotgracelolz) reportedHi @O2, I am on PAYG and topped up. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I have money in my balance & I have tried deleting the app and reinstalling it. Please help!
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Adrian Dewey (@AdrianDewey) reported@kokeshimum @O2 I was on on a boat out in the med off the coast of Turkey and got perfect 5g. Half a mile from my house in Lincoln and I don’t get a signal on o2. It really is a crap service
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Mr A (@AberdeenVeteran) reported@kokeshimum @O2 I was visiting family in Warrington (pop 216,705) last week . O2 coverage so poor and in the spots of 5G near to the M62 motorway hotel I was staying , the data speed of 5G was 7.8 mb/s when I tested it.
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hakology (@hakology) reported@kokeshimum @O2 i live less than 100ft from a cell phone mast ... yet i get 0 signal ... weird that? and im on 02 aka giffgaff
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Mark (@MarkQ_LFC) reported@jibbajabbba @kokeshimum @O2 I have the same problems with EE. They are shite
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Pridgers (@pridgway65) reported@kokeshimum @O2 Because we live in a country filled with ******* that have read somewhere the 5G mast will hurt them, but they did not see the report that said it was fine because they didn’t get a signal, we have the tech, just don’t use it.
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sue evans (@untidysue) reported@O2 why can’t i suddenly receive texts from organisations. This problem only started this week. iPhone 13 been on o2 for years. It’s not my settings. Any ideas please?
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Russ C 🍻🏴🇪🇸☀️🏝️ (@Russ1908) reported@kokeshimum @O2 Don’t forget here in the UK we pay a lot more as well. In Spain I get 500GB, for €13, I get full 5G, renews after 28 days of usage. Never have no signal loss, I stream whatever I like.
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Will McGugan (@willmcgugan) reportedSo @O2 had to be one of the most incompetent mobile providers out there. I’m unable to top up. Their app breaks with cryptic errors. I’m unable to change plans as the change tariff link breaks with “too many redirects”. I can create a new plan, but that won’t let me keep my number. O2 customer services, don’t bother replying. There’s nothing you could do to salvage your reputation in my eyes.
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Andrew Barnes (@ajgbarnes) reported@O2 Just awful, have a travel bolt on, valid for another 20+ days, bill on new cycle and NO WAY of seeing how much data is left now. Too scared to go over limit with data roaming as you'll charge me a fortune. Not good enough.