O2

O2 Outage Report in Poole, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Poole, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Poole, England 03/11/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Poole, England

The most recent O2 outage reports came from the following cities: Ferndown, Verwood and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomFerndown Phone
United KingdomFerndown Phone
United KingdomFerndown Phone
United KingdomFerndown Phone
United KingdomFerndown Phone
United KingdomVerwood Internet

Community Discussion

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O2 Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • timroyds Tim Royds (@timroyds) reported from Ringwood, England

    @O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...

  • revdmesmith Michael Smith (@revdmesmith) reported from Lytchett Minster, England

    @O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!

  • BadgerFarr Matt Farr (@BadgerFarr) reported from Bournemouth, England

    The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!

  • mentalbabe Wendy Bradley (@mentalbabe) reported from Wool, England

    @O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...

  • timroyds Tim Royds (@timroyds) reported from Ringwood, England

    Well, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted

  • squashedant 19ant70 (@squashedant) reported from Bournemouth, England

    @O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!

  • Hannah_eaton21 Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England

    @O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞

  • MandzP1992 Amanda (@MandzP1992) reported from Bournemouth, England

    @O2 It’s always not working I can’t use my internet in the gardens where all the shops are

  • syallaarts Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • tamsin_herbert Tamsin Herbert (@tamsin_herbert) reported from Poole, England

    @O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!

  • champagnellla Ella (@champagnellla) reported from Christchurch, England

    @O2 is it normal for my 4g to be so painfully slow

  • DavidAGraham David Graham (@DavidAGraham) reported from Bournemouth, England

    @BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley

  • lynda_s_k LyndaSK (@lynda_s_k) reported from Sandford, England

    @O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!

  • jonesy040669 steve jones (@jonesy040669) reported from Poole, England

    @O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me

  • lewisduncan5 Duncan Lewis (@lewisduncan5) reported from Christchurch, England

    @O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing

  • oliverpaul1 Oli Paul (@oliverpaul1) reported from Verwood, England

    @O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!

  • tommarais92 TomMarais (@tommarais92) reported from Tarrant Rushton, England

    @gemgemgemgem89 @O2 I’ve got the same issue but in Blandford

  • LauraIsNora Laura (@LauraIsNora) reported from Poole, England

    Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?

  • prudhvi_edara Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England

    @O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesma1985 bigjimmyshef (@jamesma1985) reported

    @virginmedia @O2 Is this why broadband in Sheffield is so terrible lately??? If not what’s going on? Awful service currently

  • giuseppecorate1 Giuseppe (@giuseppecorate1) reported

    @O2 hi what's going on with 5g in E7 9DZ postcode? I can hardly get an H as speed. No Internet on my phone and it's been bad for few days.

  • iamtbw IAMTBW (@iamtbw) reported

    @O2 I tried to upgrade a couple of days ago but there was an issue with the iPhone being on preorder or something, so I was told everything g would revert back but my latest bill is more than three times the size it should be! Please help!!!!

  • Rosstifer125 Ross James (@Rosstifer125) reported

    @O2 That’s great, but it gives me no information. We’re now on day 4 with no signal, but I guess it wouldn’t be okay for me to not pay 4 days worth of this months bill?

  • Caina07Adam Adam (@Caina07Adam) reported from Wychbold, England

    @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

  • mixey2 Stacey Lane (@mixey2) reported

    @O2 hi I have sent a DM regarding my contract if someone could help me out please

  • thetjh Tim Holman (@thetjh) reported

    @virginmedia @O2 In spite of being a virgin customer for 20 years and an 02 customer for 7 years, I don’t seem to be able to get this offer.

  • totalkharnage Amjid Khan (@totalkharnage) reported

    @O2 hi. Just been on hold on your customer service helpline for 17 minutes and I’ve just been cut off without even speaking to anyone???!

  • CamillaLatham30 Camilla Sally Louise Latham 🌸 (@CamillaLatham30) reported

    Random question #appleiphone11 does anyone else have problems with brightness changing by itself. Even though I’ve turned off the setting? @O2 @AppleSupport #reallyannoying does it every day and only had the phone not that long.

  • ChrisDeityUK Deity (@ChrisDeityUK) reported

    @O2 I’ve DM’d you as I need to cancel my contract. Can you please get back to me!