1. Home
  2. Companies
  3. O2
  4. Poole
O2

O2 outages and service status in Poole, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Poole, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • lewisduncan5
    Duncan Lewis (@lewisduncan5) reported from Christchurch, England

    @O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing

  • prudhvi_edara
    Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England

    @O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..

  • syallaarts
    Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • revdmesmith
    Michael Smith (@revdmesmith) reported from Lytchett Minster, England

    @O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!

  • jonesy040669
    steve jones (@jonesy040669) reported from Poole, England

    @O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me

  • squashedant
    19ant70 (@squashedant) reported from Bournemouth, England

    @O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!

  • Hannah_eaton21
    Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England

    @O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞

  • oliverpaul1
    Oli Paul (@oliverpaul1) reported from Verwood, England

    @O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!

  • timroyds
    Tim Royds (@timroyds) reported from Ringwood, England

    @O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...

  • champagnellla
    Ella (@champagnellla) reported from Christchurch, England

    @O2 is it normal for my 4g to be so painfully slow

  • tommarais92
    TomMarais (@tommarais92) reported from Tarrant Rushton, England

    @gemgemgemgem89 @O2 I’ve got the same issue but in Blandford

  • AliJLab
    Ali L (@AliJLab) reported from Bournemouth, England

    @O2 If you are investing, I’m not seeing much evidence of it. The service in the Bournemouth area can be pretty abysmal- it might say 5G on my phone, but that doesn’t mean anything.

  • LauraIsNora
    Laura (@LauraIsNora) reported from Poole, England

    Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?

  • tamsin_herbert
    Tamsin Herbert (@tamsin_herbert) reported from Poole, England

    @O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!

  • mentalbabe
    Wendy Bradley (@mentalbabe) reported from Wool, England

    @O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...

  • MandzP1992
    Amanda (@MandzP1992) reported from Bournemouth, England

    @O2 It’s always not working I can’t use my internet in the gardens where all the shops are

  • lynda_s_k
    LyndaSK (@lynda_s_k) reported from Sandford, England

    @O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!

  • DavidAGraham
    David Graham (@DavidAGraham) reported from Bournemouth, England

    @BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley

  • timroyds
    Tim Royds (@timroyds) reported from Ringwood, England

    Well, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted

  • TirEoghain59
    Bourneirish (@TirEoghain59) reported from Christchurch, England

    @O2 having problems activating my account. Can you help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • zyonuk
    Jay (@zyonuk) reported

    @TakeThatClouds @O2 Ticketmaster are the same if you want to update your number on their system, they text a code to the number registered. Which is great if you still have that number, calling customer support is the only other option!

  • kath_moonlight
    Kath Moonlight (@kath_moonlight) reported

    @O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.

  • parriso56
    Otis Parris (@parriso56) reported

    @O2 Looking at the Network map what is good is rather subjective. Two bars isn’t good. Be honest and say the postcodes where you say it’s good just isn’t for data. The entire corridor running from Alwoodley- Chapletown is poor and towards St James’s is poor and has always been. Maybe it’s just geography

  • pmw_77
    Pauline Wardle (@pmw_77) reported

    @Cerberusbite83 @BelfastGiants @O2 The alternate with the logo from away wouldn’t be too bad. Very football / rugby style though

  • BenMyatt74
    Darksider  (@BenMyatt74) reported

    @gary_derwin @O2 5G is also appalling, iPhone shows full 5 bars of signal but nada!

  • PTMLambey
    PTMXI93 🪩🐎🌹 (@PTMLambey) reported

    @O2 please help me, I have a query regarding my bill, the chat feature just bounces me off the my O2 app and I can’t get through on the phone

  • mpossolini
    Marco Possolini Jr. (@mpossolini) reported

    @O2 hi team. I’m trying to access the Priority App and it’s not working. Can you help me?

  • insittingbourne
    Paul (@insittingbourne) reported

    @O2 Thankyou but we have all changed providers now as every time we were told the local most had issues but never fixed. It went on and on.

  • markgrist
    Mark Grist (@markgrist) reported

    @O2 You have to be the worst company I’ve ever had the displeasure dealing with. I cancelled my account with in June, & am still getting billed. I never get a response if i email, I’ve sent a letter 6 weeks ago with no response, I’m not holding my breath for any kind of reply.

  • Nmxx1734
    Lincs Lass (@Nmxx1734) reported

    @O2 Hi, are you having issues in the LN11 area (Louth, Lincolnshire)? The service checker says it's perfect 5G, but it really isn't! People are talking about it on the FB community pages. You can't get on banking apps, send or receive on WhatsApp or Messenger, nothing at all!