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O2

O2 Outage Report in Lyndhurst, Hampshire, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Lyndhurst, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lyndhurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Lyndhurst, England

The most recent O2 outage reports came from the following cities: Ringwood, Southampton, and Christchurch.

CityProblem TypeReport Time
Ringwood Total Blackout 8 days ago
Southampton Internet 12 days ago
Southampton Total Blackout 21 days ago
Southampton Internet 28 days ago
Southampton Internet 29 days ago
Southampton Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Lyndhurst, England

Latest outage, problems and issue reports in Lyndhurst and nearby locations:

  • lewisduncan5
    Duncan Lewis (@lewisduncan5) reported from Christchurch, England

    @O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing

  • champagnellla
    Ella (@champagnellla) reported from Christchurch, England

    @O2 is it normal for my 4g to be so painfully slow

  • XMoonfall
    🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • JimDay22857614
    Jim Day (@JimDay22857614) reported from Sway, England

    @tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?

  • syallaarts
    Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • Dive_With_Matt
    Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    @O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

  • diamonddivabird
    sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • TirEoghain59
    Bourneirish (@TirEoghain59) reported from Christchurch, England

    @O2 having problems activating my account. Can you help

  • MrMatthewHolton
    Matthew Holton (@MrMatthewHolton) reported from New Milton, England

    Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering

  • Dive_With_Matt
    Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Southampton, England

    absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡

  • ANeonRainbow
    Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

  • philpott260
    ali (@philpott260) reported from Southampton, England

    @O2 customer services please stop hanging up and please sort my refund. Poor...

  • ANeonRainbow
    Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

  • conor_oneill94
    Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • SimonHeaps4
    Simon Heaps (@SimonHeaps4) reported from Lymington, England

    @O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.

  • DavidPalman
    Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • judith_flint
    Judith Flint (@judith_flint) reported

    Thanks @O2 - cancelled a contract on 27th Feb and you have still not refunded my money despite multiple calls. Worst customer service ever.

  • rubysmith1970
    Rachel Smith (@rubysmith1970) reported

    Multiple attempts to get help from @O2, amounting to over 5 hours on hold. Still no resolution to issue. The response has been unhelpful and chaotic. Could you please advise how to get help. Feeling quite let down and disappointed after years as an O2 customer.

  • Jagdish_Baldha
    Jay (@Jagdish_Baldha) reported

    @O2 basically O2 is nicking money out of customers pockets to makings falls promise which never delivered rubbish customer service rubbish answer end of an hours conversation answer is sorry we can’t do anything

  • JessieRoseX1
    SassyPants||🙄 (@JessieRoseX1) reported

    @O2 your customer service is absolutely horrific. I left years ago but for some reason my partner is still with you. He won’t be once this contract is up. Never again will I go through this hassle for a phone. It’s disgusting. My partner and all his family will be leaving.

  • ash_time_low
    Ashleigh Harle (@ash_time_low) reported

    Getting this screen when clicking on sign in with @virginmedia on the @o2 priority app don't understand what I'm doing wrong

  • MissJMills2
    JM (@MissJMills2) reported

    @O2 … and if someone from hom needs me in an emergency… what’s happens then when it’s on aeroplane mode @O2

  • DARRENW06096806
    DARREN WILSON (@DARRENW06096806) reported

    @O2 you never carried out your due diligence when allowing someone to set up an account in my name, you said this fraudulent account was closed so why have I received a letter off Lowell today?

  • BiologyAwesome
    Biology is AWESOME (@BiologyAwesome) reported

    @O2 Yes. I was told over the phone to call 202 back when I try to use WiFi Extra in the future because they could not find what the issue was, so hopefully in a few days I should know where the problem comes from...

  • lillyt72
    wonder woman (@lillyt72) reported

    @O2 2 hours trying to get you to get my account activated & its still not working. you keep telling me im activated but wont allow me to activate! will take 10 working days for IT to resolve!. Meantime I cannot query a charge on my bill you taken money for as I cannot see it!

  • nathancoles72
    Nathan Coles (@nathancoles72) reported

    @O2 @Bombay1986 Gaz I feel your pain and o2 are shocking especially in the Southwest. 14 plus years and I’m done and you should listen to Kevin Bacon and stay connected. Customer service is a shambles 😡